Epson C3800 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Epson C3800, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson C3800 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Epson C3800. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Epson C3800 should contain:
- informations concerning technical data of Epson C3800
- name of the manufacturer and a year of construction of the Epson C3800 item
- rules of operation, control and maintenance of the Epson C3800 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson C3800 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson C3800, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson C3800.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson C3800 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    EPSON AcuLaser C380 0 User's Guide User’s Guide NPD2252-00[...]

  • Page 2

    Copyr ight a nd Tr adem arks 2 EPSON AcuLaser C380 0 User's Guide Copyright and Trademarks No part of this public ation m ay be re produce d, stored in a r etriev al syst em, or tr ansmitted in any form or by any means, mecha nical, ph otocop ying, r ecordin g, or othe rwise, wi thout th e prior wr itten p ermissio n of Se iko Eps on Corporati[...]

  • Page 3

    Copyr ight a nd Tr adem arks 3 EPSON AcuLaser C380 0 User's Guide HP and HP Lase rJet are r egistered trademar ks of the Hewlett-P ackard Com pany. Adobe, the Ado be lo go and PostScri pt3 ar e tradem arks o f Adobe System s Inc orporat ed, which may b e regis tered in certa in juri sdicti ons. Gener al Notice : Othe r product names used h ere[...]

  • Page 4

    4 EPSON AcuLaser C380 0 User's Guide Copyright and Trademarks Safety Instructions Saf ety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 [...]

  • Page 5

    5 EPSON AcuLaser C380 0 User's Guide Wa terma rk pr inti ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Header/Footer pr inti ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Over lay prin ting . . . . . . . . . . . . . . .[...]

  • Page 6

    6 EPSON AcuLaser C380 0 User's Guide Making Extended Sett ings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Making Optional Settin gs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Printing a stat us sheet . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    7 EPSON AcuLaser C380 0 User's Guide Using the Reserv e Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Re- Prin t Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 34 Ver ify J ob . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    8 EPSON AcuLaser C380 0 User's Guide Chapter 7 Using the PCL6/P CL5 Printer Driver About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 63 Hardware requirement s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Sys tem[...]

  • Page 9

    9 EPSON AcuLaser C380 0 User's Guide Image printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 9 Canc eli ng P rintin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Usi ng th e C ance l J ob b utto n . . [...]

  • Page 10

    10 EPSON AcuLaser C380 0 User's Guide Chapter 12 Troubl eshooting Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Precauti ons for cleari ng jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Paper Jam MP C1 A . . . . . . . . .[...]

  • Page 11

    11 EPSON AcuLaser C380 0 User's Guide Paper does not feed from the opti onal paper casse tte . . . . . . . . . . . . . . . . . . . . . . . . 270 Feed jam wh en using the opti onal pap er casse tte. . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 An insta lled opti on cann ot b e us ed . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 12

    12 EPSON AcuLaser C380 0 User's Guide Prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 0 Gene ra l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Env iron menta l . . . . . . [...]

  • Page 13

    Safety Inst ructions 13 EPSON AcuLaser C380 0 User's Guide Safety Instructions Safety Warnings, Cautions, and N otes w Warnings must be followe d carefully to avoid bodily injury . c Cautions must be obser ved to avoid damage to your equipment. Notes contain import ant inform ation and useful ti ps on the operation of your printer. Safety prec[...]

  • Page 14

    Safety Inst ructions 14 EPSON AcuLaser C380 0 User's Guide ❏ Be careful no t to touch the fuser, wh ich is marked CAUTION HIGH TEMPERATURE , or the su rround ing ar eas. If th e prin ter has b een in use, th e fuser a nd the surround ing areas may be very ho t. If you must touch o n e of these a reas, wait 30 minu tes to al low the heat to s[...]

  • Page 15

    Safety Inst ructions 15 EPSON AcuLaser C380 0 User's Guide ❏ When r emoving the im aging cartri dge, do n ot expo se it to sun light at all and av oid exposing i t to roo m light f or more tha n five min utes. The im aging cartridge contain s a light-se nsitive d rum th at is pur ple. E xposure to ligh t can dam age the d rum, ca using dark [...]

  • Page 16

    Safety Inst ructions 16 EPSON AcuLaser C380 0 User's Guide ❏ Connect your pr inter t o an e lectric al outle t that me ets the power requi rement s of this printe r. Yo ur pri nter’s powe r requ ireme nts ar e in dicated on a labe l atta ched t o the printer. If you a re not sure of the powe r supp ly specifi catio ns in your are a, contac[...]

  • Page 17

    Safety Inst ructions 17 EPSON AcuLaser C380 0 User's Guide When using the printer ❏ The pri nter w eighs ab out 3 1 kg (68 .2 lb ). On e person should not a ttemp t to li ft or car ry the print er. Two people should ca rry it . ❏ Follow al l warnings and in structions marked on the pr inter. ❏ Unplu g this pr inter from th e wal l outle [...]

  • Page 18

    Safety Inst ructions 18 EPSON AcuLaser C380 0 User's Guide Laser safe ty labels w Warning: The performance of procedur es and adjustments other than those specifi ed in the printer’ s documentation may result in hazardou s radi ation exposu re. Your printer i s a Class 1 laser product as defined in t he IEC60825 specifica tions. The label sh[...]

  • Page 19

    Safety Inst ructions 19 EPSON AcuLaser C380 0 User's Guide Min imi ze t he ris k To minim ize the risk of e xpos ure to o zone, yo u shoul d avoid the fol lowin g condit ions: ❏ Use o f multi ple laser prin ters in a conf ined area ❏ Operation in conditions of extr emely lo w humidi ty ❏ Poor ro om venti latio n ❏ Long, con tinu ous pr[...]

  • Page 20

    Gett ing to Kno w You r Prin ter 20 EPSON AcuLaser C380 0 User's Guide Chap ter 1 Getting to Know You r Printer Wher e to Find In form ation Setup Guide Provides yo u with inform ation on assemblin g th e printer and insta lling the printe r software. Use r’s Guid e (thi s ma nua l) Provides yo u with detail ed info rmation on the printer ?[...]

  • Page 21

    Gett ing to Kno w You r Prin ter 21 EPSON AcuLaser C380 0 User's Guide Printer Pa rts Front view a. front cover (cover A) b. contro l panel c. output t ray d. latch on front cover (cover A) e. USB Host interface f. MP tray (Multi-Purpose tray) g. standar d lower p aper casse tte g e f a c d b[...]

  • Page 22

    Gett ing to Kno w You r Prin ter 22 EPSON AcuLaser C380 0 User's Guide Rear view a. power switch b. stopper c. controll er opti on expa nded apertur e plate d. interface cover e. AC in let f. Ethern et interf ace connect or g. Type B int erface card slot c over h. USB i nterface conne ctor Inside the printer a. fuser unit b. paper guide c. tra[...]

  • Page 23

    Gett ing to Kno w You r Prin ter 23 EPSON AcuLaser C380 0 User's Guide Control panel a. LCD panel Displays printe r status messages and control panel menu settings . b. c. d. e. Back button Up button Enter button Down button Use these buttons to access the contro l panel menus, where you can make printer settings and check the stat us of consu[...]

  • Page 24

    Gett ing to Kno w You r Prin ter 24 EPSON AcuLaser C380 0 User's Guide Options and Consumable Products Options You can a dd to your prin ter’s ca pabilit ies by installi ng any o f the f ollowi ng opti ons. ❏ 550-she et Paper Cassette Unit (C12 C80229 1) This u nit incr ease s paper fe edin g capa city up to 55 0 shee ts of pa per. ❏ Dup[...]

  • Page 25

    Printer Feat ures a nd Various Prin ting O ption s 25 EPSON AcuLaser C380 0 User's Guide Chap ter 2 Printer Features a nd Va rious Printing O ptions Print er Fea tures The printer comes with a full se t of fea tures that contrib utes to ease o f use an d consisten t, high-q ualit y outpu t. The ma in fe atures are de scribed bel ow. High-speed[...]

  • Page 26

    Printer Feat ures a nd Various Prin ting O ption s 26 EPSON AcuLaser C380 0 User's Guide Wide variet y of fonts The pri nter com es with a select ion of 8 4 scalab le fonts, and 7 bitmap fonts in ESC /Page mode to provid e you wi th the fo nts you need to create professi onal- lookin g docume nts. Adobe PostScript 3 Mode The prin ter ’s Adob[...]

  • Page 27

    Printer Feat ures a nd Various Prin ting O ption s 27 EPSON AcuLaser C380 0 User's Guide Variou s Printing Op tions This print er provid es you wi th a va riety of di fferen t print ing optio ns. You can print in vari ous formats, or can p rint u sing ma ny differ ent t ypes of paper . The follow ing expl ains the pr ocedure for each ty pe of [...]

  • Page 28

    Printer Feat ures a nd Various Prin ting O ption s 28 EPSON AcuLaser C380 0 User's Guide Pages per sheet printing "Modif ying the print layout" on pa ge 59 ( Windows) "Modif ying the print layout" on page 113 ( Macintosh ) Lets you pr int tw o or fo ur page s on a single sheet. Watermark pr inting "Using a water mark&q[...]

  • Page 29

    Printer Feat ures a nd Various Prin ting O ption s 29 EPSON AcuLaser C380 0 User's Guide Header/Footer printing "Using he ader s and footers" on pa ge 63 (Wind ows) "Using he ader s and foo ters" on page 126 ( Macint osh) Lets you pr int a heade r and footer on the top or bottom o f the paper. Overlay printing "Using a[...]

  • Page 30

    Printer Feat ures a nd Various Prin ting O ption s 30 EPSON AcuLaser C380 0 User's Guide Using th e Res erve Job func tion "Memo ry Module " on page 220 "Using th e Reser ve Job Functi on" on page 72 (Wind ows) "Using th e Reser ve Job Functi on" on page 13 3 (Maci ntosh) Lets you pr int job s that yo u stored in [...]

  • Page 31

    Printer Feat ures a nd Various Prin ting O ption s 31 EPSON AcuLaser C380 0 User's Guide Creating direct printing data with USB memory USB Mem ory Print Mak er let s you cr eate file s with an EPN ex tensi on th at ca n be pr inted directly fr om USB mem ory. To use this fu nction, see USB Memory Print Make r’s online h elp. To pri nt direct[...]

  • Page 32

    Paper Handl ing 32 EPSON AcuLaser C380 0 User's Guide Chap ter 3 Paper Handling Paper Sour ces This section descri bes the co mbina tions of paper so urces an d pape r types th at you can use. MP tra y Paper Type Paper Size Capacity Plain paper Weight: 60 to 80 g/m² A4, A5, B5, Lette r (LT), Half- Letter (H LT), Executive (EXE), Government Le[...]

  • Page 33

    Paper Handl ing 33 EPSON AcuLaser C380 0 User's Guide Standard low er paper cassette 550-sheet Paper Cassette Unit Extra thick p aper Weigh t: 164 to 216 g/m² A4, A5, B5, Lette r (LT), Half- Letter (H LT), Executive (EXE), Government Letter (GLT) Custom-size paper: 76.2 × 98.4 mm minimum 220 × 355.6 mm maximum Up to 15 mm thick stack EPSON [...]

  • Page 34

    Paper Handl ing 34 EPSON AcuLaser C380 0 User's Guide Select ing a pap er sour ce You can se t the p rinter to sele ct a pape r sour ce contai ning t he ap propria te size of pape r auto matic ally, o r specif y a paper sour ce manua lly, us ing th e printe r driv er or th e printe r’s contr ol pan el. To acces s th e print er dri ver , for [...]

  • Page 35

    Paper Handl ing 35 EPSON AcuLaser C380 0 User's Guide With 55 0-sheet Pa per Ca sset te U nit inst alle d: MP tray Cassette 1 Cassette 2 Note: ❏ If you make paper size settings or paper source settings in your appl ication, t hese settings may override the prin ter driver settings. ❏ If you se lect an envelope f or the pr inter d river’s[...]

  • Page 36

    Paper Handl ing 36 EPSON AcuLaser C380 0 User's Guide 2. Load a sta ck of the desir ed paper with the pri ntable surface d own, the n slide the gui des against the sides of the stack to get a snu g fit. Note: ❏ When loading the paper, ins ert the short edge fi rst. ❏ Do not load paper that exceeds the maximum st ack hei ght. ❏ Straighten[...]

  • Page 37

    Paper Handl ing 37 EPSON AcuLaser C380 0 User's Guide 1. Pull the pape r casse tte out u ntil it stops. Then lift up th e front of the paper ca ssette a nd pull i t out . 2. Pitch the knob and slide the left and r ight pape r guid es to accommo date the pa per you are lo adin g. 3. P inc h the k nob a nd slid e th e gu ide to t he p ositi on a[...]

  • Page 38

    Paper Handl ing 38 EPSON AcuLaser C380 0 User's Guide Note: ❏ Load the paper after ali gning the edges of the paper car efully. ❏ Do not load paper that exceeds the maximum st ack hei ght. 4. To preven t the shee ts from st icking t ogether , fan a sta ck of pa per. Then tap t he edge on a fir m surfa ce to li ne it u p. Note: Straighten t[...]

  • Page 39

    Paper Handl ing 39 EPSON AcuLaser C380 0 User's Guide 7. Reinsert the pape r casse tte into the unit. Note: ❏ After lo adin g paper, set the Cassette 1 Ty pe / C assette 2 Type settings on the contro l panel to match the loaded paper size and typ e. ❏ If you have inst alled and loaded pa per into the opt ional pape r cassett e unit, set t [...]

  • Page 40

    Paper Handl ing 40 EPSON AcuLaser C380 0 User's Guide Printing on Special Media You can print on spec ial media which in clud e Epson paper s uch as t he foll owing. Note: Since the q ualit y of any parti cular brand or t y pe of media may be changed by the manufacturer at any time, Epson cannot guarantee the qualit y of any type of media. Alw[...]

  • Page 41

    Paper Handl ing 41 EPSON AcuLaser C380 0 User's Guide Transpar encies can be l oaded i nto the MP tray only. When using t ranspar encie s, you should ma ke paper settings as shown belo w: ❏ Make settin gs on the Basic Settings in the p rinter driver. ❏ You can a lso make these settings o n the Tray Menu in the contro l pane l. Se e "T[...]

  • Page 42

    Paper Handl ing 42 EPSON AcuLaser C380 0 User's Guide EPSON Color Laser Coated Paper Printing on EP SON Co lor La ser Coa ted Pa per pr oduces glossie r and h igher qualit y printouts. When loadi ng EPSON Colo r Las er Coa ted Paper , you should ma ke pap er settin gs as sh own belo w: ❏ Make settin gs on the Basic Settings in the p rinter d[...]

  • Page 43

    Paper Handl ing 43 EPSON AcuLaser C380 0 User's Guide When lo ading e nvelo pes, you shou ld make paper s ettin gs as shown b elow: ❏ Make settin gs on the Basic Settings in the p rinter driver. Note: Depending on t he conditi on of the paper, the pr inter may fail to feed paper properly when the maximum amount of paper is loaded. If this ha[...]

  • Page 44

    Paper Handl ing 44 EPSON AcuLaser C380 0 User's Guide When l oading label s, you sh ould m ake pape r setti ngs as shown b elow: ❏ Make settin gs on the Basic Settings in the p rinter driver. ❏ You can a lso make these settings o n the Tray Menu in the contro l pane l. Se e "Tra y Men u" on page 17 2. Note: ❏ You should onl y u[...]

  • Page 45

    Paper Handl ing 45 EPSON AcuLaser C380 0 User's Guide Loading a custom paper size You c an load non- stand ard siz e pape r (76 .2 × 98.4 mm to 220 × 35 5.6 mm) i nto t he MP tray. Note: Depending on t he qualit y of the non-sta ndard si ze paper, the pr inting en vironment, or the printing procedure, the paper might skew. Make a trial pr i [...]

  • Page 46

    Using th e Printer So ftware with Windows 46 EPSON AcuLaser C380 0 User's Guide Chap ter 4 Using the Prin ter Software with Win dows About the Print er Software The printer driver le ts you choose from a wi de varie ty of settings to ge t the best re sults from your printer. EPSON Statu s Monitor lets you check the status of yo ur printer. See[...]

  • Page 47

    Using th e Printer So ftware with Windows 47 EPSON AcuLaser C380 0 User's Guide Making Cha nges to Printer Sett ings Making the print quality settings You can chan ge the pr int qua lity of prin touts th rough sett ings i n the printe r drive r. With th e printer dr iver, you can make the print settin gs by choosing from a list of pr edefine d[...]

  • Page 48

    Using th e Printer So ftware with Windows 48 EPSON AcuLaser C380 0 User's Guide The pri nter dr iver pr ovid es the followi ng q uality mode s. Col or Draft, Text, Text&Ima ge, Web , Photo Monochrome Draft, Text&I mage , Photo Note: If pri nting is unsuccess ful o r a memory-r elated error messag e appears, sele cting a differ ent prin[...]

  • Page 49

    Using th e Printer So ftware with Windows 49 EPSON AcuLaser C380 0 User's Guide 3. Select th e most ap propr iate sett ing f rom the list a ccording to the typ e of docu ment or image you want to pr int. When you choose a pre defin ed set ting , othe r sett ings such as Pr inting Mod e, Resol ution, Screen , an d Color Man ageme nt are s et au[...]

  • Page 50

    Using th e Printer So ftware with Windows 50 EPSON AcuLaser C380 0 User's Guide ❏ The RITech function is not available when you set th e printing resol utio n to 1200 dpi. 4. Click OK to apply the settings an d return to t he Basi c Settings ta b. Saving your settin gs To save your custom se ttings, click Advanced , then click Save Se ttings[...]

  • Page 51

    Using th e Printer So ftware with Windows 51 EPSON AcuLaser C380 0 User's Guide Dupl ex pri ntin g Duple x printi ng prin ts on b oth side s of the pape r. When print ing f or bin ding, th e bind ing edge can be spe cif ied as r equir ed to produce the de sired page o rder. Printing with the D uplex U nit (mod els with Du plex Unit only) Follo[...]

  • Page 52

    Using th e Printer So ftware with Windows 52 EPSON AcuLaser C380 0 User's Guide 4. Specify th e Bindi ng Mar gin fo r the front a nd bac k sides of the pa per, then sel ect whether the front or back sid e of th e paper is to be print ed as t he Sta rt Page. 5. When pr inting fo r bin ding as a b ooklet, se lect the Binding Method check bo x an[...]

  • Page 53

    Using th e Printer So ftware with Windows 53 EPSON AcuLaser C380 0 User's Guide 3. Select the Duplex (Man ual) check box, then select Left , Top , or Rig ht as th e bindi ng position. 4. Click Duplex Settings to open th e Dupl ex Sett ings dial og box. 5. Specify th e Bindi ng Mar gin fo r the front a nd bac k sides of the pa per, then sel ect[...]

  • Page 54

    Using th e Printer So ftware with Windows 54 EPSON AcuLaser C380 0 User's Guide 6. When pr inting fo r bin ding as a b ooklet, se lect the Binding Method check bo x and make app ropriat e setting s. For d etails about ea ch setti ng, see online help. 7. Click OK . 8. E xec ute th e prin t job. Note: The alert screen appear s on t he computer. [...]

  • Page 55

    Using th e Printer So ftware with Windows 55 EPSON AcuLaser C380 0 User's Guide Displaying informatio n ab out consum ables with the pr inter driver The amou nt of t oner r emainin g is di splayed o n the Basic S ettings tab wh en EPS ON Status Moni tor is in stalled. The Orde r Onl in e button is also ava ilabl e. You ca n set t he inter val [...]

  • Page 56

    Using th e Printer So ftware with Windows 56 EPSON AcuLaser C380 0 User's Guide Order ing Cons uma bles To orde r consu mables online, c lick the Order Online button o n the Basic Settings tab. See "O rder On line" on page 88 for det ails. Note: The Order Onli ne button is not avail able when you open th is scr een from USB Memory Pr[...]

  • Page 57

    Using th e Printer So ftware with Windows 57 EPSON AcuLaser C380 0 User's Guide Resizing prin touts You can h ave you r docum ent en larged or re duced during print ing. To automatically resiz e pages to fit the output paper 1. Click t he Advanced Layout tab. 2. Select th e Zoom Options check box, the n select the de sired paper size from the [...]

  • Page 58

    Using th e Printer So ftware with Windows 58 EPSON AcuLaser C380 0 User's Guide Resizing pages by a specified pe rcentage 1. Click t he Advanced Layout tab. 2. Select th e Zoom Options check box. 3. Select th e Zoom To chec k box, then speci fy the mag nifica tion pe rcentage in the box. Note: The percentage can be set between 50% and 200% in [...]

  • Page 59

    Using th e Printer So ftware with Windows 59 EPSON AcuLaser C380 0 User's Guide Modifying the print layou t Your prin ter can pri nt either two or four pa ges onto a single pag e and spec ifies the printing order, automatica lly resizi ng eac h page to fi t the spec ified pap er size. You ca n also choo se to prin t docu ments sur rounde d by [...]

  • Page 60

    Using th e Printer So ftware with Windows 60 EPSON AcuLaser C380 0 User's Guide 4. Select th e Print t he Fr ame check box when you w ant t o print the pages sur rounde d by a fr ame. Note: The Page Order choices depend on the number of pages selected above, and the paper orientati on (Portrai t or Landscape) select ed on the Basic Settings ta[...]

  • Page 61

    Using th e Printer So ftware with Windows 61 EPSON AcuLaser C380 0 User's Guide 3. Select th e color fr om the Color drop- down lis t, then adjust the image intensity of the watermark with th e Intensity slider bar. 4. Select Front (to print t he wa term ark in the fo regrou nd of the d ocument) or Ba ck (to print the waterm ark in the backg r[...]

  • Page 62

    Using th e Printer So ftware with Windows 62 EPSON AcuLaser C380 0 User's Guide Making a new watermark You can m ake a new wa termar k as fo llows : 1. Click t he Advanced Layout tab. 2. Click New/Del ete . Th e Use r Defin ed Wa termarks d ialog box appe ars. Note: The User Defined Watermarks di alog box also appears by clicki ng New/Delete i[...]

  • Page 63

    Using th e Printer So ftware with Windows 63 EPSON AcuLaser C380 0 User's Guide Using headers and footers You can p rint a heade r or fo oter on the to p or bo ttom of a page . The item s tha t can be printe d as a he ader or footer i nclude user n ame, comput er na me, da te, da te/time , or coll ate numb er. 1. Click t he Advanced Layout tab[...]

  • Page 64

    Using th e Printer So ftware with Windows 64 EPSON AcuLaser C380 0 User's Guide Using an over lay The Overl ay Setti ngs dial og box a llow s you to prepar e standa rd fo rms, or templa tes, th at you ca n use a s ove rlays when prin ting other d ocume nts. This fea tur e can be usef ul for creatin g corpora te le tterhead s or in voices. Note[...]

  • Page 65

    Using th e Printer So ftware with Windows 65 EPSON AcuLaser C380 0 User's Guide 5. Select Creat e Overl ay Dat a , then click Sett ings . The Form Settin gs dial og box appear s. 6. Select th e Use Form Name check bo x, then click Add Form Name . The Add Form dia log bo x appe ars . Note: If the Assign t o Paper Source check box is selected, t[...]

  • Page 66

    Using th e Printer So ftware with Windows 66 EPSON AcuLaser C380 0 User's Guide 7. Type the fo rm n ame in the Form Name box an d it s descrip tion i n the De scripti on box. 8. Select To Front or To Back to specify whether the overlay will be p rinted as foreg round or b ackgro und o f the do cumen t. 9. Click Register to apply the se ttings [...]

  • Page 67

    Using th e Printer So ftware with Windows 67 EPSON AcuLaser C380 0 User's Guide 5. Choose t he for m from t he For m drop -down list, th en click OK to retu rn the Advanced Layout tab. Note: If the Assign t o Paper Source check box is selected, the form name is displ ayed in the Paper Source drop-d own li st on the Basic Settings tab. You can [...]

  • Page 68

    Using th e Printer So ftware with Windows 68 EPSON AcuLaser C380 0 User's Guide Using storage form ov erlay This fun ction enab les fa ster printing with fo rm overl ay dat a. Wind ows us ers can u se th e form data reg ister ed on th e USB memo ry in stal l ed in the pr inter’s USB Host interface or delete the form d ata on th e USB memory.[...]

  • Page 69

    Using th e Printer So ftware with Windows 69 EPSON AcuLaser C380 0 User's Guide 7. Select the f orm name from the Form Names list, and then click Register . Note: Only form names that can be regi stered appear on the Form Name list. 8. If you plan to di stribut e the for m list to the cli ents, click Prin t L ist to print th e list. 9. Click B[...]

  • Page 70

    Using th e Printer So ftware with Windows 70 EPSON AcuLaser C380 0 User's Guide 4. Click Printer’s Storage . Type the fo rm nam e in the text bo x, or click Browse and select the registered form name if the prin te r is connected throug h a ne twork. Note: ❏ If you ne ed the list of the regist ered for m data, click Print List to print it [...]

  • Page 71

    Using th e Printer So ftware with Windows 71 EPSON AcuLaser C380 0 User's Guide 4. Click t he Optional Settings tab. 5. Click Delete . The De lete from Storag e dia log bo x ap pear s. 6. If you delete a ll form data, click the All button , then click Delete . If you wan t to delete some specific data, click the Selecte d button , enter the fo[...]

  • Page 72

    Using th e Printer So ftware with Windows 72 EPSON AcuLaser C380 0 User's Guide 2. Click t he Optional Settings tab, then select Update the Printer Opt ion Info Manually . 3. Click Settings . The Optio nal Sett ings dialog b ox appear s. 4. Make settin gs for each in stalled option , then clic k OK . Printing a status sheet To confirm the curr[...]

  • Page 73

    Using th e Printer So ftware with Windows 73 EPSON AcuLaser C380 0 User's Guide Jobs stored on th e print er’s mem ory are h andled differ ently de pendin g on th e Reser ve Job option. Refe r to the tabl es below for de tails. Re-Print Job The R e-Print Job op tion allows you to s tor e the jo b you ar e curre ntly p rinti ng so that you ca[...]

  • Page 74

    Using th e Printer So ftware with Windows 74 EPSON AcuLaser C380 0 User's Guide 4. Select th e Re serve Job On check box, then select Re-Print Job . 5. Enter a user name and j ob nam e in the cor respon ding te xt boxes. Note: ❏ The OK button becomes available af ter both the user name and job name have been entered. ❏ If you want to creat[...]

  • Page 75

    Using th e Printer So ftware with Windows 75 EPSON AcuLaser C380 0 User's Guide 3. Click t he Optional Settings tab, then click Reserve Job Settings . The Re serve Job Sett ings d ia log bo x appe ars . Note: The Reserve Job Sett ings button is avail able only when th e RAM Disk is recognized by t he printer dri ver. If you selected Update t h[...]

  • Page 76

    Using th e Printer So ftware with Windows 76 EPSON AcuLaser C380 0 User's Guide Confidential Job The Conf iden tial Jo b optio n allo ws you to apply pa sswords to pr int job s stored on the printe r’s m emo ry. Follow th e steps belo w to store print data u sing the Con fidential Job o ption. 1. M ake print er dri ver se tting s as ap prop [...]

  • Page 77

    Using th e Printer So ftware with Windows 77 EPSON AcuLaser C380 0 User's Guide 6. Click OK . Th e print er stor es the pr int job o n the pr inter’s memory . To print or de lete th is data u sing t he print er’s con trol pa nel, s ee "Prin ting an d Deleti ng Rese rve Jo b Data" on pa ge 203. Monitoring Your Printer Usin g EP SO[...]

  • Page 78

    Using th e Printer So ftware with Windows 78 EPSON AcuLaser C380 0 User's Guide 5. Click EPSO N Status Monitor . 6. In the di alog bo x that appe ars, make sure that yo ur print er’s ico n is sele cted, and cl ick OK . 7. When the softwar e lice nse ag reemen t screen a ppears, read th e state ment and then click Acce pt .[...]

  • Page 79

    Using th e Printer So ftware with Windows 79 EPSON AcuLaser C380 0 User's Guide 8. In the di alog bo x that app ears, sel ect your co untry or r egion, and the U RL for EP SON’s Web site in that count ry or r egion app ears. Then click OK . Note: ❏ In the dialog box, you can set the URL for the site where you can order cons umables online.[...]

  • Page 80

    Using th e Printer So ftware with Windows 80 EPSON AcuLaser C380 0 User's Guide Accessing EPSON Sta tus Monitor EPSON Status Monitor is a utility prog ram th at monitor s your pri nter and gives yo u inform atio n about it s current status. Follow the st eps below to access EP SON Statu s Monit or. 1. Right-click the tray icon on the ta skbar.[...]

  • Page 81

    Using th e Printer So ftware with Windows 81 EPSON AcuLaser C380 0 User's Guide Information on EPSO N Status Monit or You can o btain informa tion ab out EP SON Stat us Moni tor such a s product versi ons or interfa ce vers ions. This win dow app ears by righ t-click ing th e tra y icon on the ta skba r and s electin g your printe r name and A[...]

  • Page 82

    Using th e Printer So ftware with Windows 82 EPSON AcuLaser C380 0 User's Guide Detailed Status You c an monit or det ailed print er stat us by righ t-cli cking the tray icon on th e taskb ar, then selecting your p rinter name, the n clicking Detailed St atus . Note: You can see i nformation about j obs or co nsumables by clicking on the respe[...]

  • Page 83

    Using th e Printer So ftware with Windows 83 EPSON AcuLaser C380 0 User's Guide Consumable s Information You can o btain informa tion on paper source s and c onsumable product s by ri ght-cl icking the t ray ico n on the tas kbar , then s elect ing your printe r name , then clic king Consumables Information . Note: You can see t he stat us of [...]

  • Page 84

    Using th e Printer So ftware with Windows 84 EPSON AcuLaser C380 0 User's Guide Job Information You ca n chec k job in format ion by right-cl icki ng the tray ico n on th e taskb ar, then sele ctin g your print er name , then click ing Job Info rmation . a. Job Name: Di splays the user’s print job names . Other user’s print jobs are displa[...]

  • Page 85

    Using th e Printer So ftware with Windows 85 EPSON AcuLaser C380 0 User's Guide Note: You can see t he stat us of the pri nter or i nformatio n about consumables by clic king on the respective t ab. Note for Windows XP/XP x64 users: Shared Windows XP LPR connecti ons and shared Windows XP St andard TCP/IP c onnections with Windows clients do n[...]

  • Page 86

    Using th e Printer So ftware with Windows 86 EPSON AcuLaser C380 0 User's Guide Note on deleting print jobs: You cannot delete the print j ob spooling on client computer s running Windows Me or 98 using EPSON Status Monitor when the followi ng connections are used: ❏ When using the shared Windows 2000, Server 2003, or Serv er 2003 x64 LPR co[...]

  • Page 87

    Using th e Printer So ftware with Windows 87 EPSON AcuLaser C380 0 User's Guide e More Settings b utton: Displays the More S ettings dialog box to se t how to communicate wi th the sha red printer. f. Display the Order On line window automatically check box: When this check box is selected, the Order Online window appears automatical ly when a[...]

  • Page 88

    Using th e Printer So ftware with Windows 88 EPSON AcuLaser C380 0 User's Guide Order Online You c an orde r cons umab les on line by r ight -clicki ng th e tra y icon on the t askba r, th en selecting your p rinter name, the n clicking Order Online . Th e Order On line di alog b ox appear s. Note: ❏ You can also order consumables onl ine by[...]

  • Page 89

    Using th e Printer So ftware with Windows 89 EPSON AcuLaser C380 0 User's Guide Tray Icon Settings You can a ccess EPSO N Stat us Monito r by d ouble-c licking t he tray ic on on th e taskbar . The menu that a ppears b y doub le-cl ickin g the tray ico n when no pri nting j ob is be ing processed depends on th e settin gs you select. Follow th[...]

  • Page 90

    Using th e Printer So ftware with Windows 90 EPSON AcuLaser C380 0 User's Guide Setting Up t he USB Connectio n The USB i nterfa ce that comes with yo ur print er comp lies with Mi crosoft Plu g and Play (PnP) U SB sp ecificat ions. Note: ❏ Only PC s ystems equipped with a USB connector and runni ng Windows XP, XP x64, Me, 98, 2000, Server 2[...]

  • Page 91

    Using th e Printer So ftware with Windows 91 EPSON AcuLaser C380 0 User's Guide Canceling Printing If the pr intouts a re not what you expecte d and di splay i ncorre ct or gar bled ch aracter s or imag es, yo u may ne ed to cancel print ing. When th e prin ter’ s icon is displa yed on the taskbar, follow the instructions belo w to cancel th[...]

  • Page 92

    Using th e Printer So ftware with Windows 92 EPSON AcuLaser C380 0 User's Guide Uninstalling the Printer Softwar e When yo u wish t o reins tall or up grade t he pr inter d river, be sure to unin stall the curren t printer software beforeha nd. Uninstalling the printer driver 1. Quit all applicat ions. 2. Click Start , point to Settings , then[...]

  • Page 93

    Using th e Printer So ftware with Windows 93 EPSON AcuLaser C380 0 User's Guide 5. Click t he Printer Model tab, select your printer’s icon. 6. Click the Utility tab, and confir m tha t the ch eck bo x for th e pri nter so ftware you want to uninstall is selected . Note: If you wi sh to uninstall only EPSON Status Monitor, select t he EPSON [...]

  • Page 94

    Using th e Printer So ftware with Windows 94 EPSON AcuLaser C380 0 User's Guide Uninstall the USB device driver When y ou co nnect t he pr inter t o your co mputer with a USB inte rface cable , the US B devi ce driver is also installe d. Wh en you uninsta lled t he pr inter driver , you a lso nee d to un install the USB device dr iver. Follow [...]

  • Page 95

    Using th e Printer So ftware with Windows 95 EPSON AcuLaser C380 0 User's Guide Sharing the Printer on a N etwork Sharing the printer This sect ion de scribe s how to sh are the print er on a st andard Window s netw ork. The co mpute rs on a ne twor k can share a p rint er that is direc tly con nect ed to on e of them. The compu ter that is di[...]

  • Page 96

    Using th e Printer So ftware with Windows 96 EPSON AcuLaser C380 0 User's Guide Setting up your printer as a shared pr inter When the prin t server’s OS is Wind ows Me or 98 follow the steps b elow to set th e print server. 1. Click Start , point to Settings , then click Control Panel . 2. Doubl e-click the Network icon. 3. Click File and Pr[...]

  • Page 97

    Using th e Printer So ftware with Windows 97 EPSON AcuLaser C380 0 User's Guide ❏ "With Wi ndows X P, XP x6 4, or 20 00" o n page 1 02 Using an addition al driver When t he pr int se rver’s OS is Win dows X P, XP x6 4, 2000 , Se rver 20 03, or S erver 2003 x64, you can i nstall the add itiona l dri vers on the s erver. Th e ad di[...]

  • Page 98

    Using th e Printer So ftware with Windows 98 EPSON AcuLaser C380 0 User's Guide For a Wind ows XP, X P x64, S erver 20 03, or S erver 2 003 x64 p rint serv er, select Share this printer , th en type the name in the S hare na me box. Note: Do not use s paces or hyphens for the Share name, or an err or may occur. 4. Select th e addit ional dr iv[...]

  • Page 99

    Using th e Printer So ftware with Windows 99 EPSON AcuLaser C380 0 User's Guide * The ad dition al driver for Wi ndows X P x64 an d Ser ver 200 3 x64 can be used o n Win dows XP S ervice Pack 2, Windows 2003 Service Pack 1, or lat er. Note: ❏ You do not ha ve to install the addit ional dr ivers noted below, because these d rivers ar e preins[...]

  • Page 100

    Using the Pri nter Softwa re with Win dows 100 EPSON AcuLaser C380 0 User's Guide Setting up client s This sectio n describ es how to in stall th e printe r drive r by accessin g the share d printe r on a network. Note: ❏ To share th e prin ter on a Windows network, y ou need t o set the pr int server. Fo r detai ls, see "Setting up you[...]

  • Page 101

    Using the Pri nter Softwa re with Win dows 101 EPSON AcuLaser C380 0 User's Guide 5. Click t he compu ter or server th at is connec ted to the shar ed pri nter, and the name of the shar ed printer, then c lick OK . Note: The name of the share d print er may be changed by the computer or server that is connec ted to the shared printer . To make[...]

  • Page 102

    Using the Pri nter Softwa re with Win dows 102 EPSON AcuLaser C380 0 User's Guide With Windows XP, XP x64, o r 2000 Follow th e steps below to set Wi ndows X P, XP x6 4, or 2 000 cli ents. You can i nstall th e prin ter driv er for th e shar ed print er, if yo u have Power Users o r more powerf ul a ccess rights e ven i f you are not th e Admi[...]

  • Page 103

    Using the Pri nter Softwa re with Win dows 103 EPSON AcuLaser C380 0 User's Guide For Windows XP or XP x64, select Browse for a printer . 5. Click the icon of the compute r or serv er tha t is con nected to the sh ared pr inter , and the name of the sha red printer, then click Next . Note: ❏ The name of the shared prin ter may be changed by [...]

  • Page 104

    Using the Pri nter Softwa re with Win dows 104 EPSON AcuLaser C380 0 User's Guide 7. Make sure o f the settin gs, then click Finish . Installing the printer dr iver from the CD-ROM This section describe s how to install the prin ter driver in the clien ts when setting th e network system as f ollows: ❏ The addi tional dr ivers are n ot insta[...]

  • Page 105

    Using the Pri nter Softwa re with Win dows 105 EPSON AcuLaser C380 0 User's Guide 2. Insert th e CD-ROM, type the app ropriate drive and folde r names in which th e printer driver for clients is l ocated, then click OK . When in stall ing dr iver s in Wi ndows X P, XP x6 4, 200 0, Se rver 20 03, or Server 2003 x64, “Digita l Sign atu re is n[...]

  • Page 106

    Using t he Prin ter Sof twar e with Mac intos h 10 6 EPSON AcuLaser C380 0 User's Guide Chap ter 5 Using the Prin ter Software with Macintosh About the Print er Software The printer driver le ts you choose from a wi de varie ty of settings to ge t the best re sults from your printer. EPSON Statu s Monitor lets you check the status of yo ur pri[...]

  • Page 107

    Using t he Prin ter Sof twar e with Mac intos h 10 7 EPSON AcuLaser C380 0 User's Guide Making Cha nges to Printer Sett ings Making the print quality settings You can chan ge the pr int qua lity of prin touts th rough sett ings i n the printe r drive r. With th e printer dr iver, you can make the print settin gs by choosing from a list of pr e[...]

  • Page 108

    Using t he Prin ter Sof twar e with Mac intos h 10 8 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Open the Basic Sett ings dialo g box. 2. Click Automatic on Print Quali ty, then choo se desir ed printi ng resoluti on with th e slider bar. Note: If pri nting is unsuccess ful o r a memory -related error message appe ars, sele cting [...]

  • Page 109

    Using t he Prin ter Sof twar e with Mac intos h 10 9 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Open the Basic Sett ings dialo g box. 2. Select Advanced . You will find the pr edefined settings in the list on the right of Auto ma tic . 3. Select th e most ap propr iate sett ing f rom the list a ccording to the typ e of docu ment [...]

  • Page 110

    Using t he Prin ter Sof twar e with Mac intos h 11 0 EPSON AcuLaser C380 0 User's Guide 5. Choose t he de sire d prin ting re soluti on from the d rop-do wn list. Note: When making the other setti ngs, click the button for details on each setting. 6. Click OK to apply the settings and retur n to the Basic Setti ngs dialog box. Note: For detail[...]

  • Page 111

    Using t he Prin ter Sof twar e with Mac intos h 11 1 EPSON AcuLaser C380 0 User's Guide Saving your settin gs For Mac OS X users Use the f ollowing procedures to save your cust om setting s. Save your custom s ettings by S ave or Save A s in th e Preset on th e Pri nt dialo g box. Type a name for your cust om set tings in th e name box. Yo ur [...]

  • Page 112

    Using t he Prin ter Sof twar e with Mac intos h 11 2 EPSON AcuLaser C380 0 User's Guide 3. Select Scale to fit paper size and select the d esired pa per size from the d rop-d own list. Note: ❏ If you select Scale down only , your documents are not enlar ged even if you sel ect the la rge paper size. ❏ The Paper Handling settings ar e a sta[...]

  • Page 113

    Using t he Prin ter Sof twar e with Mac intos h 11 3 EPSON AcuLaser C380 0 User's Guide Modifying the print layou t You can pr int ei ther tw o or fo ur page s onto a single page and t o specify th e prin ting order , automat ically re sizing each p age to fit the specif ied p aper si ze by us ing Layo ut pr inting. You can a lso choose to pri[...]

  • Page 114

    Using t he Prin ter Sof twar e with Mac intos h 11 4 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Click t he Layout icon on the Ba sic Setti ngs dia log box. The La yout dia log box appear s. 2. Select t he Pri nt Layout check box, t hen click Print Layout Settings . The Print Layo ut Sett ing d ialog box appear s. 3. Select th e n[...]

  • Page 115

    Using t he Prin ter Sof twar e with Mac intos h 11 5 EPSON AcuLaser C380 0 User's Guide Using a watermark Follow th e steps below to use a w aterm ark on yo ur docum ent. In the La yout dia log box, you can select from a list of prede fined wate rm arks, or yo u can sele ct a bitm ap (PI CT) file or text file as you r own custom water mark. Th[...]

  • Page 116

    Using t he Prin ter Sof twar e with Mac intos h 11 6 EPSON AcuLaser C380 0 User's Guide 5. S elect a water mark from th e Waterm ark drop- down lis t. 6. Select th e location on the page wh ere you w ant to print the wate rmark b y draggi ng the waterm ark im age on the pr eview windo w. To re size th e water mark, d rag its ha ndle . 7. Adjus[...]

  • Page 117

    Using t he Prin ter Sof twar e with Mac intos h 11 7 EPSON AcuLaser C380 0 User's Guide 4. Adjust th e image i ntens ity of th e water mark w ith the Intensity slider bar. 5. You can rot ate custom text waterma rks by i nputti ng the d egre es in the An gle box. Or select the Rotate by mouse check b ox, then rotate the text watermark with the [...]

  • Page 118

    Using t he Prin ter Sof twar e with Mac intos h 11 8 EPSON AcuLaser C380 0 User's Guide 4. Select th e Watermark check b ox, then click Waterm ark Settings . 5. Click New/Del ete . 6. Click Add Text on the Us er Sta mp Setti ng dia log box.[...]

  • Page 119

    Using t he Prin ter Sof twar e with Mac intos h 11 9 EPSON AcuLaser C380 0 User's Guide 7. Click the Text box to open th e Text Inp ut dialog box. Typ e the waterma rk text, then click OK to close the dia log box. Sele ct the Font and S tyle, the n click OK on the E dit Tex t dialog b ox. 8. Type the fi le name in th e Waterm ark box, t hen cl[...]

  • Page 120

    Using t he Prin ter Sof twar e with Mac intos h 12 0 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Click t he Layout icon on the Basic Se ttings dia log box. The La yout dia log box appear s. 2. Select th e Watermark Settings check box, then click New/Delete . The Custom Waterm ark dia log bo x appear s. 3. Click Add Text on the Cu [...]

  • Page 121

    Using t he Prin ter Sof twar e with Mac intos h 12 1 EPSON AcuLaser C380 0 User's Guide 5. Type the fi le name in th e Name box, t hen click Save . Note: ❏ To edit the saved text water mark, select i t from the List box, then click Edit Text . After editing, be sur e to click OK to c lose the dialog box. ❏ To remove the saved text watermar[...]

  • Page 122

    Using t he Prin ter Sof twar e with Mac intos h 12 2 EPSON AcuLaser C380 0 User's Guide To make a bitmap watermark Before m aking a custom w aterm ark, you sh ould prepar e a bi tmap (P ICT) fi le. For Mac OS X users 1. Open the Print d ialog box. 2. Select Printe r Setti ngs from the drop-d own l ist, and select the Basic Settings ta b. 3. Cl[...]

  • Page 123

    Using t he Prin ter Sof twar e with Mac intos h 12 3 EPSON AcuLaser C380 0 User's Guide 5. Click New/Del ete . 6. Click Add PICT on the User Stamp Setting dialo g box. 7. Select the PICT file, then click Ope n .[...]

  • Page 124

    Using t he Prin ter Sof twar e with Mac intos h 12 4 EPSON AcuLaser C380 0 User's Guide 8. Type the fi le name in th e Waterm ark box, t hen cl ick Save . Note: To remove the saved text watermar k, select it from the Li st box, then clic k Mark Delete . After removing it, be sur e to click Save to close the dialog box. 9. Select the saved cust[...]

  • Page 125

    Using t he Prin ter Sof twar e with Mac intos h 12 5 EPSON AcuLaser C380 0 User's Guide 3. Click Add PICT on the Cust om water mark dialo g box. 4. Select the PICT file, then click Ope n . 5. Type the fi le name in th e Name box, t hen click Save . Note: To remove the saved wat ermark, sel ect it from the List box, then click Delete . Aft er r[...]

  • Page 126

    Using t he Prin ter Sof twar e with Mac intos h 12 6 EPSON AcuLaser C380 0 User's Guide Using headers and footers You can p rint a heade r or fo oter on the to p or bo ttom of a page . The item s tha t can be printe d as a he ader or footer i nclude user n ame, comput er na me, da te, da te/time , or coll ate numb er. For Mac OS X users 1. Ope[...]

  • Page 127

    Using t he Prin ter Sof twar e with Mac intos h 12 7 EPSON AcuLaser C380 0 User's Guide 5. Select th e items to be pr inted f or the h eader a nd the footer from th e drop-d own lis t. Note: If you se lect Collate Number fr om the drop-down list, the number of copies is print ed. 6. Click OK to apply the settings. For Mac OS 9 users 1. Click t[...]

  • Page 128

    Using t he Prin ter Sof twar e with Mac intos h 12 8 EPSON AcuLaser C380 0 User's Guide Note: If you se lect Collate Number fr om the drop-down list, the number of copies is print ed. 4. Click OK to apply the setti ngs and r eturn to the Layout dialog b ox. Dupl ex pri ntin g Duple x print ing pr ints on both sides o f the paper. You can a lso[...]

  • Page 129

    Using t he Prin ter Sof twar e with Mac intos h 12 9 EPSON AcuLaser C380 0 User's Guide For Mac OS 9 users 1. Click t he Layout icon on the Basic Se ttings dia log box. The La yout dia log box appear s. 2. Select th e Duplex check box. 3. Select a Bind ing pos itio n fro m Left , Top , o r Ri ght . 4. Click Duplex Settings to open th e Dupl ex[...]

  • Page 130

    Using t he Prin ter Sof twar e with Mac intos h 13 0 EPSON AcuLaser C380 0 User's Guide 5. Specify th e Bi nding Mar gin for the fron t and bac k sides of the paper. 6. Select whe ther the fron t or ba ck side of the pa per is to be p rin ted as the Star t Page . 7. Click Prin t to start printing. 8. After pri nting o n one si de, reloa d the [...]

  • Page 131

    Using t he Prin ter Sof twar e with Mac intos h 13 1 EPSON AcuLaser C380 0 User's Guide 5. Specify th e Bi nding Mar gin for the fron t and bac k sides of the paper. 6. Select whe ther the fron t or ba ck side of the pa per is to be p rin ted as the Star t Page . 7. Click OK to apply the setti ngs and r eturn to the Layout dialog b ox. 8. Clic[...]

  • Page 132

    Using t he Prin ter Sof twar e with Mac intos h 13 2 EPSON AcuLaser C380 0 User's Guide Making Ex tended Setti ngs You can m ake variou s setting s in the Extende d Set tings di alog box, f or ex ample Page Protect. For Mac OS X user s, ope n the P rint dialog box an d select Printer Se ttings from th e drop-d own list, then sel ect the Extend[...]

  • Page 133

    Using t he Prin ter Sof twar e with Mac intos h 13 3 EPSON AcuLaser C380 0 User's Guide Using the Reserve Job Function The Reser ve Job function allow s you t o store p rint job s on the print er’s mem ory and t o prin t them later directly from the printe r’s control pan el. Foll ow the i nstructions in this s ection to use t he Res erv e[...]

  • Page 134

    Using t he Prin ter Sof twar e with Mac intos h 13 4 EPSON AcuLaser C380 0 User's Guide Re-Print Job The R e-Print Job op tion allows you to s tor e the jo b you ar e curre ntly p rinti ng so that you can r eprint it later dire ctly fr om the c ontro l panel. Follow th e steps belo w to use the Re-Pr int Job option . For Mac OS X users 1. Open[...]

  • Page 135

    Using t he Prin ter Sof twar e with Mac intos h 13 5 EPSON AcuLaser C380 0 User's Guide 4. Enter a user name and j ob nam e in the cor respon ding te xt box. Note: If you want to cr eate a th umbnail o f the first page of a job, sel ect the Create a thumbnail check box. Thumbnails can be accessed by enteri ng http:// followed by the inter nal [...]

  • Page 136

    Using t he Prin ter Sof twar e with Mac intos h 13 6 EPSON AcuLaser C380 0 User's Guide 3. Select th e Re serve Job On check box, then select Verify J ob . 4. Enter a user name and j ob nam e in the cor respon ding te xt box. Note: ❏ The OK button becomes available af ter both the user name and job name have been entered. ❏ If you want to [...]

  • Page 137

    Using t he Prin ter Sof twar e with Mac intos h 13 7 EPSON AcuLaser C380 0 User's Guide 5. Click OK . The printe r prints one copy o f your do cument, and sto res the p rint data with inform atio n on the nu mber o f rem ainin g copi es on the p rinter’ s memor y. After you h ave confir med the printo ut, you ca n print t he rema ining c opi[...]

  • Page 138

    Using t he Prin ter Sof twar e with Mac intos h 13 8 EPSON AcuLaser C380 0 User's Guide 5. S et the pass word f or the job by ent ering a four-d igit number in t he pas swor d dialo g box. Note: ❏ Password must be four digits. ❏ Only numbers f rom 1 th rough 4 can be used for password. ❏ Keep password in a safe place. You must ente r the[...]

  • Page 139

    Using t he Prin ter Sof twar e with Mac intos h 13 9 EPSON AcuLaser C380 0 User's Guide Monitoring Your Printer using EPSON Status Monito r Accessing EPSON Sta tus Monitor For Mac OS X users Note: After insta lling the EPSON Status Monitor and before doing the procedure bel ow, you need to open the Print dialog box so the EPSON Status Monit or[...]

  • Page 140

    Using t he Prin ter Sof twar e with Mac intos h 14 0 EPSON AcuLaser C380 0 User's Guide To find deta iled info rma tion on EPS ON Statu s Monito r, see "Sim ple Statu s" on pag e 140, "Detai led Statu s" on pag e 140, "Co nsuma bles Infor mation " on page 14 1, "Jo b Infor mation" on page 142, a nd "[...]

  • Page 141

    Using t he Prin ter Sof twar e with Mac intos h 14 1 EPSON AcuLaser C380 0 User's Guide Note: You can see i nformation about j obs or co nsumables by clicking on the respective tab. Consumable s Information You can o btain infor mation on pape r sou rces and c onsum able pr oducts on the Consumables ta b in the Deta iled Sta tus d ialog box. N[...]

  • Page 142

    Using t he Prin ter Sof twar e with Mac intos h 14 2 EPSON AcuLaser C380 0 User's Guide Job Information You can ch eck job inf ormation on the Job Information t ab of the D etailed S tatus d ialog box. a. Job Name: Displays the user’s print jo b names. Other us er’s print j obs are displayed as ----- ---. b. Stat us: Wa iting: The print jo[...]

  • Page 143

    Using t he Prin ter Sof twar e with Mac intos h 14 3 EPSON AcuLaser C380 0 User's Guide Note: You can see t he stat us of the pri nter or i nformatio n about consumables by clic king on the respective t ab. Notice Se ttings To make speci fic mon itoring settings, access EP SON Status Mon itor and select Not ic e Settings from th e file menu. T[...]

  • Page 144

    Using t he Prin ter Sof twar e with Mac intos h 14 4 EPSON AcuLaser C380 0 User's Guide Setting Up t he USB Connectio n Note: If you are connecting the USB cable to your Macint osh through a USB hub, be sure to connect using the f irst hub in the chai n. The USB interfac e may be unstabl e depending on the hub use d. If you experience pr oblem[...]

  • Page 145

    Using t he Prin ter Sof twar e with Mac intos h 14 5 EPSON AcuLaser C380 0 User's Guide For Ma c OS 9 us ers 1. Select Chooser from t he App le menu. Click y our prin ter’s icon , then click the U SB por t your printer is co nnected to. 2. Select Background Printing to turn background printing on or off. Note: ❏ Background print ing must b[...]

  • Page 146

    Using t he Prin ter Sof twar e with Mac intos h 14 6 EPSON AcuLaser C380 0 User's Guide For Ma c OS 9 us ers ❏ Press the Pe riod (.) ke y while pr essin g the Comma nd key t o cance l print ing. De pendin g on appl ications, th e message shows the proce dure to ca ncel prin ting du ring pr intin g. If this appea rs, follow instructions in th[...]

  • Page 147

    Using t he Prin ter Sof twar e with Mac intos h 14 7 EPSON AcuLaser C380 0 User's Guide For Ma c OS 9 us ers 1. Quit al l appli cations o n the comput er. 2. Insert th e EPSON pr inter software CD-ROM in your Ma cintosh. 3. Doubl e-click the English folder, the n double-click Disk 1 folder inside the Printe r Dri ver folder. 4. Doubl e-click t[...]

  • Page 148

    Using t he Prin ter Sof twar e with Mac intos h 14 8 EPSON AcuLaser C380 0 User's Guide For Ma c OS 9 us ers Setting up your printer as a shared printer Follow th e steps belo w to sha re a pr inter connect ed dir ectly t o your com puter with o ther comp uter s on an Appl eTalk networ k. 1. Tu rn on th e prin ter. 2. Select Choo ser from th e[...]

  • Page 149

    Using t he Prin ter Sof twar e with Mac intos h 14 9 EPSON AcuLaser C380 0 User's Guide Accessing the share d printer Follow th e steps below to access you r pri nter fr om anoth er comp uter on the n etwork. 1. Turn on your printer. 2. On each compu ter from which you want to access the printer, select Chooser from the Apple me nu. C lick you[...]

  • Page 150

    Using th e PostScrip t Printer Driv er 150 EPSON AcuLaser C380 0 User's Guide Chap ter 6 Using the PostScri pt Printer Driver About the Po stSc ript 3 Mode Hardwa re re quir ements Your printer m ust meet the followin g hardwa re requ irements to be able to use the PostScri pt 3 print er dri ver. Memor y requi remen ts for using th e PostSc ri[...]

  • Page 151

    Using th e PostScrip t Printer Driv er 151 EPSON AcuLaser C380 0 User's Guide For Macintosh Any Macintosh computer to which th e print er is connected must be run ning Ma c OS 9 ver. 9.1 or later, o r Mac OS X ver. 10.2 .8 or late r. See th e following ta ble for details. Note: To use the PostScr ipt 3 printer driver wi th a USB interf ace, yo[...]

  • Page 152

    Using th e PostScrip t Printer Driv er 152 EPSON AcuLaser C380 0 User's Guide Note: For best result s, you should connect the printer di rectly to the computer ’s USB port. If multiple USB hubs must be used, we recommend that you connec t the print er to the first-t ier hub. Using the Post Script Pr inter Driver with Windows To print in the [...]

  • Page 153

    Using th e PostScrip t Printer Driv er 153 EPSON AcuLaser C380 0 User's Guide 4. Select Specify a locat ion , the n specify the following path for the CD-ROM. If your CD-ROM drive is D:, the path will be D:ADOBEPSENGLIS HWIN9XPS _SETUP Then click Next . 5. Click Next to continue. 6. When install ation of the USB Device Driver is done, clic[...]

  • Page 154

    Using th e PostScrip t Printer Driv er 154 EPSON AcuLaser C380 0 User's Guide Installing the PostScript printer driver for the network interface See the a ppropriate sect ions below accordi ng to your ope rating system, and follow th e instruct ions t o instal l the P ostScri pt pri nter dr iver f or the n etwork interf ace. Note: ❏ Set the [...]

  • Page 155

    Using th e PostScrip t Printer Driv er 155 EPSON AcuLaser C380 0 User's Guide For Windows Me o r 98 user s 1. Install th e Epso nNet P rint. R efer to “I nstallin g EpsonN et Pri nt” i n the Network Guide to find the inst ructions . 2. Install the print er dri ver. See "Insta lling t he Post Script p rin ter drive r for th e US B inte[...]

  • Page 156

    Using th e PostScrip t Printer Driv er 156 EPSON AcuLaser C380 0 User's Guide Making changes to Post Script printer settings You can ch ange the Po stScript print er setti ngs in t he Pos tScript prin ter dr iver. On line help is availabl e to help you with the pr inter dr iver settings. Using online help If yo u wa nt he lp on a p art icular [...]

  • Page 157

    Using th e PostScrip t Printer Driv er 157 EPSON AcuLaser C380 0 User's Guide 1. Insert the p rinter software CD-ROM into your CD-ROM dr ive. 2. D ouble-click the CD-ROM icon . 3. Doubl e-click Mac O S X , th en do uble-click P S Installe r . Note: For Mac OS X 10. 2, if the Aut henticate window appe ars, e nter the user name and password f or[...]

  • Page 158

    Using th e PostScrip t Printer Driv er 158 EPSON AcuLaser C380 0 User's Guide Selecting the printer when it is co nnected via a USB connectio n for Mac OS 9 user s If the printer is connected to your compu ter vi a a USB port, you will not be able to sel ect the printe r from the Chooser. You will have to la unch the Ap ple Desktop Printe r Ut[...]

  • Page 159

    Using th e PostScrip t Printer Driv er 159 EPSON AcuLaser C380 0 User's Guide Note: ❏ You cannot use FireWire for pri nter connecti on in the PostScript 3 mode. Although EPSON FireWire appear s in the inte rface pop-up li st, it cannot be used wit h the PostScript 3 pri nter driver. ❏ You need to make the setti ngs for your instal led opti[...]

  • Page 160

    Using th e PostScrip t Printer Driv er 160 EPSON AcuLaser C380 0 User's Guide Bonjour (Rendezvous) Select your print er, the printer n ame is followed b y (PostScript) , from the Name L ist. Your pr inter mo del is autom atical ly sele cted in t he Pr inte r Model L ist. Note for USB (for Mac OS X 10.2) or Bonjour (Rendezvous) users: If your p[...]

  • Page 161

    Using th e PostScrip t Printer Driv er 161 EPSON AcuLaser C380 0 User's Guide For Ma c OS X us ers To access the PostScript p rinter dr iver, regi ster yo ur print er in Printer Setup Uti lity (for Mac OS X 10.3 and 10 .4) or Pri nt Cente r (for Mac OS X 10.2), click Print on the file menu of any app licati on, then select yo ur print er. For [...]

  • Page 162

    Using th e PostScrip t Printer Driv er 162 EPSON AcuLaser C380 0 User's Guide For Mac OS X users Follow th e steps below to change the se ttings. 1. Access the print er driv er. Th e Prin ter L ist wind ow appe ars. 2. Select the pr inter from the list. 3. Select Show Info from the P rinters m enu. The Printe r Info dial og box ap pear s. 4. M[...]

  • Page 163

    Using the PC L6/PC L5 Pr inte r Driv er 16 3 EPSON AcuLaser C380 0 User's Guide Chap ter 7 Using the PCL6/PCL5 Printer Driver About the PCL Mode Hardwa re re quir ements Your printer m ust meet the followin g hardwa re requ irements to be able to use the PCL6/ PCL5 pr inter dr iver . Memory requir ements f or usin g the P CL6/PCL5 printer driv[...]

  • Page 164

    Using the PC L6/PC L5 Pr inte r Driv er 16 4 EPSON AcuLaser C380 0 User's Guide For Windows XP x64 or 2003 Serv er x64 Using the PCL6 /PCL5 Pr inter Driv er To print in the PCL mode, you will have to inst all the p rinter driver. Consult the customer support in you r regio n reg arding h ow to get t he pri nter dr iver. Note: The PCL6/PCL5 pri[...]

  • Page 165

    Using t he Contr ol Pa nel 165 EPSON AcuLaser C380 0 User's Guide Chap ter 8 Using the Control Panel Using the Control Panel Menus You ca n use t he pr inter’s contro l pane l to acc e ss a variety of menus that allow you to check the status o f consu mable pr oducts, pr int stat us shee ts, and ma ke prin ter s ettings. Th is section de scr[...]

  • Page 166

    Using t he Contr ol Pa nel 166 EPSON AcuLaser C380 0 User's Guide 2. Use th e u Up and d Down butt ons to scrol l thro ugh th e menu s. 3. Press the Ent er button to view the items i n a menu . Depen ding on the menu , the LC D panel d isplays an ite m and th e cur rent settin g separa ted ( YYYY=ZZZZ ), or only an it em ( YYYY ). 4. Use th e [...]

  • Page 167

    Using t he Contr ol Pa nel 167 EPSON AcuLaser C380 0 User's Guide *1 Avail able onl y when the job s are s tored by using the Quick Print J ob feat ure. *2 Avail able onl y when Form O verlay data exi sts. *3 Avail able onl y when the Netwo rkI/F setting in Networ k Menu is set t o On . *4 Avail able onl y when an opti onal type B inte rface c[...]

  • Page 168

    Using t he Contr ol Pa nel 168 EPSON AcuLaser C380 0 User's Guide Reserve Job List Print s a list of reser ved pri nt jobs stor ed on the p rinte r’s memo ry. Form Overlay Li st Prints a list of th e form overlays stored on th e USB memory. Network St atus Sheet Print s a sh eet sh owing the worki ng sta tus of the ne twor k. USB Ext I/F Sta[...]

  • Page 169

    Using t he Contr ol Pa nel 169 EPSON AcuLaser C380 0 User's Guide B/W Page s Displays th e tota l numb er o f pages pr inted in bla ck-whi te by th e prin ter. Index Pr int Menu This menu allows y ou to prin t the in dex of file s stored in a USB memory. This menu appear s only when the USB memory is conn ected t o the USB Ho st inter face an [...]

  • Page 170

    Using t he Contr ol Pa nel 170 EPSON AcuLaser C380 0 User's Guide Note: If a PDF f ile i s lock ed with a password, the password screen appears on the cont rol panel. Enter the password to print the file. To enter the password, pre ss the d Down or u Up button to select t he charac ter and pr ess the Enter button to determine the character . A[...]

  • Page 171

    Using t he Contr ol Pa nel 171 EPSON AcuLaser C380 0 User's Guide Image Print Menu This menu allows you to print the imag e files st ored in a USB memo ry. This menu app ears only wh en th e USB m emory i s conn ected t o the US B Host i nterf ace and th ere is at le ast one f ile that has ei ther a JPG o r TIF exten sion. *1 Setting you m ade[...]

  • Page 172

    Using t he Contr ol Pa nel 172 EPSON AcuLaser C380 0 User's Guide File Name Print Select whether or not to pr int file names. Tray Men u This menu allows you to sp ecify t he siz e and type of pape r load ed in the MP tray. Accessin g this m enu al so lets you check th e size of the pa per current ly load ed i n the lo wer paper ca ssettes. Th[...]

  • Page 173

    Using t he Contr ol Pa nel 173 EPSON AcuLaser C380 0 User's Guide Emulation Me nu Use th is menu to sele ct the p rinter e mulati on mod e. You can speci fy differ ent em ulatio ns for each inte rface; in other w ords, for each compu ter you con nect the pr inter to . Since ea ch emulati on mo de has i ts own speci fic opti ons, make se ttings[...]

  • Page 174

    Using t he Contr ol Pa nel 174 EPSON AcuLaser C380 0 User's Guide Page Size Specifies t he pa per size . Wide A4 Selecting On decreases the left an d right margins from 4 mm to 3.4 mm. Orientati on Specifies whet her the page is printed in portrait or land scape orien tation. Resol uti on Specifi es the pr inting r esolution . RITech Turning R[...]

  • Page 175

    Using t he Contr ol Pa nel 175 EPSON AcuLaser C380 0 User's Guide T Offset B Adjusts th e vertica l prin ting po sitio n on the b ack of the paper w hen p rinting on bot h side s. Use th is if th e prin tout o n the back i s not whe re you e xpected . L Offset B Adjusts th e horizon tal prin ting po sition on the back of th e paper when p rint[...]

  • Page 176

    Using t he Contr ol Pa nel 176 EPSON AcuLaser C380 0 User's Guide *1 Avail able onl y when the opti onal p aper ca ssette unit is insta lled. *2 Avail able onl y for the model s with Duplex Unit. *3 Avail able onl y when you us e A4, A5, B5 , LT, LG L, EXE, o r GLG size pap er. *4 Avail able onl y for ES C/Page , ESC/P2, FX, or I239X m ode. *5[...]

  • Page 177

    Using t he Contr ol Pa nel 177 EPSON AcuLaser C380 0 User's Guide Manual Feed Allows you to se lect the manu al feed mode fo r the MP tray. Copies Design ates th e numbe r of copi es to be printe d, fr om 1 thr ough 99 9. Duplex Turns duple x printi ng on or off. Th is allows yo u to p rint on b oth side s of a pag e. Binding Specifi es the bi[...]

  • Page 178

    Using t he Contr ol Pa nel 178 EPSON AcuLaser C380 0 User's Guide Size Ignore If you wa nt to ig nore a p aper si ze erro r, sele ct On . When you t urn this item on, the printer keeps prin ting eve n if the image si ze exceeds t he pri ntable a rea for the speci fied p aper size . This may ca use sm udges beca use of the ton er th at is no t [...]

  • Page 179

    Using t he Contr ol Pa nel 179 EPSON AcuLaser C380 0 User's Guide Color Regist Men u This menu allows yo u to make color registration settings. Ad just Co lorR eg ist Automatically adju sts the registratio n posi tion of ea ch color relative to black. Reset Menu This menu allows you to cancel p rinting an d reset the p rinter settings. Clear W[...]

  • Page 180

    Using t he Contr ol Pa nel 180 EPSON AcuLaser C380 0 User's Guide Quick Print Job Menu This me nu allows you to pr int o r delete print jobs th at wer e stored in the printer ’s mem ory usin g the Qu ick Pr int Jo b feat ure (R e-Pri nt Job and Ver ify Jo b) of th e prin ter dr iver’s Reserve Job functi on. For instr uctions on using th is[...]

  • Page 181

    Using t he Contr ol Pa nel 181 EPSON AcuLaser C380 0 User's Guide *5 When th e Get IPAdd ress settin g is cha nged from Panel or PI NG to Auto , the panel set ting v alues ar e saved. When Auto is ch anged to Panel or PING , the save d setti ng values are display ed. 192.16 8.192.1 68 if the s ettings a re not mad e from the panel . USB I/F Al[...]

  • Page 182

    Using t he Contr ol Pa nel 182 EPSON AcuLaser C380 0 User's Guide *1 After this item is chan ged, the setting val ue tak es effect after a warm boot or after the power is turned o n again. W hile it is refl ected in t he Stat us She et and EJL rea d-back, the actual change t akes effect after a warm bo ot or after the p ower is tur ned on aga [...]

  • Page 183

    Using t he Contr ol Pa nel 183 EPSON AcuLaser C380 0 User's Guide FontSource Sets th e default f ont source . Font Number Sets the def ault font nu mber for th e de faul t fo nt so urce. The availa ble numb er de pends on the sett ings you made. Pitch Specifi es the defa ult font pi tch if the font is scalable an d of fixed -pitch. Y ou can se[...]

  • Page 184

    Using t he Contr ol Pa nel 184 EPSON AcuLaser C380 0 User's Guide PS3 M enu This menu allo ws you to ma ke settings whi ch affect the printer when it is in the PS3 mo de. * Avail able onl y when connecte d via Network inte rface . Error Sheet When you sele ct On , th e printer prints ou t an er ror shee t when an error occurs in th e PS3 mode [...]

  • Page 185

    Using t he Contr ol Pa nel 185 EPSON AcuLaser C380 0 User's Guide Text De tection When you select On , the te xt file is converted to a PostScript file when prin ting. This setting is availa ble onl y when you sele ct PS3 in th e Emul ation Me nu. PDF Page Size Specifies t he pa per size w hen you se nd the PD F file di rectory fr om a compu t[...]

  • Page 186

    Using t he Contr ol Pa nel 186 EPSON AcuLaser C380 0 User's Guide ESCP 2 Menu This menu allows you to make sett ings which a ffect the p rinter when it is in the ESC/P 2 emulat ion mo de. * Dep ending on whether Letter ( 62) or A4 (66) paper ha s been sele cted. Font Selects th e font. Pitch Selects th e pitch (the horizon tal spaci ng) of the[...]

  • Page 187

    Using t he Contr ol Pa nel 187 EPSON AcuLaser C380 0 User's Guide T. Margin Sets the d istanc e from the top of th e page to the b aseline of th e first printable lin e. The distance is measured in inches. The s maller th e value, the closer the pri ntable lin e is to the top. Text Sets the p age length in lines. For this optio n , a line is a[...]

  • Page 188

    Using t he Contr ol Pa nel 188 EPSON AcuLaser C380 0 User's Guide ZeroChar Specifies w hether the prin ter prin ts a slash ed or un slashed zero. FX Menu This menu allows you to make sett ings whic h affect the p rinter when it is in th e FX emulat ion mo de. * Dep ending on whether Letter ( 62) or A4 (66) paper ha s been sele cted. Font Selec[...]

  • Page 189

    Using t he Contr ol Pa nel 189 EPSON AcuLaser C380 0 User's Guide T. Margin Sets the d istanc e from the top of th e page to the b aseline of th e first printable lin e. The distance is measured in inches. The s maller th e value, the closer the pri ntable lin e is to the top. Text Sets the p age length in lines. For this optio n , a line is a[...]

  • Page 190

    Using t he Contr ol Pa nel 190 EPSON AcuLaser C380 0 User's Guide ZeroChar Selects whe ther the print er pri nts a slashe d or un slashe d zero. I239X Menu The I239X mode emulates IBM ® 2390/23 91 P lus co mmands . These setti ngs are availabl e only w hen the print er is in t he I23 9X mode . *1 Depe nds on whet her Le tter (63) or A4 (6 7) [...]

  • Page 191

    Using t he Contr ol Pa nel 191 EPSON AcuLaser C380 0 User's Guide T. Margin Sets the d istanc e from the top of th e page to the b aseline of th e first printable lin e. The distance is measured in inches. The s maller th e value, the closer the pri ntable lin e is to the top. Text Sets the p age length in lines. For this optio n , a line is a[...]

  • Page 192

    Using t he Contr ol Pa nel 192 EPSON AcuLaser C380 0 User's Guide Status and Erro r Mes sages This section contain s a l ist of e rror me ssages shown on th e LCD panel , a brief descrip tion of each m essage an d sugg estions f or correct ing t he prob lem. No te that no t ever y message show n on the LCD pa nel ind icat es a prob lem. Wh en [...]

  • Page 193

    Using t he Contr ol Pa nel 193 EPSON AcuLaser C380 0 User's Guide Can’t Print Duplex The pr inte r has enco untere d pr oble ms dur ing d uple x prin ting . Mak e sure you are u sing an approp riate t ype and size of paper for the dupl ex pri nting. Th e probl em cou ld also be a result of incorrect se ttings for the paper source you are usi[...]

  • Page 194

    Using t he Contr ol Pa nel 194 EPSON AcuLaser C380 0 User's Guide Collat e Disa bled Printing by s pecifying the n umber o f copie s is no lon ger possi ble du e to a lack of memo ry (RAM). I f this error occu rs, print only one copy a t a tim e. To clear this error, sele ct Clear Warni ng from the contro l pane l’s Reset Men u . For instruc[...]

  • Page 195

    Using t he Contr ol Pa nel 195 EPSON AcuLaser C380 0 User's Guide Form Feed The printer is ejecting paper due to a user re quest. This message app ears when pre ssing the N Start/S top button once to make the printer off line, the n holding d own the N Start/ Stop button for mo re th an 2 secon ds in order no t to receive form f eed comman d. [...]

  • Page 196

    Using t he Contr ol Pa nel 196 EPSON AcuLaser C380 0 User's Guide Install Trans fer Unit There is no tran sfer uni t install ed or t he transf er un it is n ot install ed pro perly. I nstall the transfer unit i f it is not i nstalle d. If a transfe r unit is already i nstalled , turn off the printe r, open th e fron t cover, the n remo ve the [...]

  • Page 197

    Using t he Contr ol Pa nel 197 EPSON AcuLaser C380 0 User's Guide Manual Duplex One s ide f or th e man ual du plex p rinti ng is finis hed. To st art p rint ing on the ot her si de, s et the pape r and press th e N Start/St op button. See " Printing with the D uplex Uni t (mod els with D uplex U nit only)" on pa ge 51 for windo ws, [...]

  • Page 198

    Using t he Contr ol Pa nel 198 EPSON AcuLaser C380 0 User's Guide NonGenuine Toner uuuu The inst alled imaging cartri dge is n ot an ge nuine E pson im aging car tridge . The prin tout and rem aining amou nt of e ach imagi ng cart ridg e displ ayed on the control panel may be differe nt from those w hen u sing g enuine EP SON im aging cartri d[...]

  • Page 199

    Using t he Contr ol Pa nel 199 EPSON AcuLaser C380 0 User's Guide Paper Out ttt t sssss There is no paper in the speci fied pap er sour ce ( tttt ). Load pape r of th e size ( sssss ) in to the pape r sour ce. Paper Set tt tt sssss The paper load ed in th e speci fie d paper source ( tttt ) does not mat ch th e requ ire d pap er size ( sssss )[...]

  • Page 200

    Using t he Contr ol Pa nel 200 EPSON AcuLaser C380 0 User's Guide Ready The printe r is ready to recei ve data and print. In this mode, the remaining a mount o f the imag ing cartridge fo r each co lor is displayed in seven levels. Replace Fus er The fuser has re ached th e end of it s servic e life an d nee ds to be r eplace d. Turn the p rin[...]

  • Page 201

    Using t he Contr ol Pa nel 201 EPSON AcuLaser C380 0 User's Guide Rese t The pri nter’s cu rrent interfa ce has been reset and the b uffer has b een clea red. However, other int erfaces ar e still active an d retain their setti ngs and data. Rese t All All printer settings have b een reset to the defaul t configuratio n, or to the last sett [...]

  • Page 202

    Using t he Contr ol Pa nel 202 EPSON AcuLaser C380 0 User's Guide Unable Clear Error The printer cannot clear an err or message becau se the erro r status still remain s. Try solvin g the pr oble m agai n. USB Memory Searching Files : nnn The pri nter is counting the f ile nu mbers th at can be pr inted in th e USB m emory. uuuu Toner Low This[...]

  • Page 203

    Using t he Contr ol Pa nel 203 EPSON AcuLaser C380 0 User's Guide Wrong Toner uuuu An inap prop riat e ima ging cartri dge is instal led. Install only the imaging ca rtridge listed in "Consumab le p roducts" on page 24. See "Im aging C artri dge" on page 228 for inst ruction s on r eplac ing the imagi ng cart rid ge. (The l[...]

  • Page 204

    Using t he Contr ol Pa nel 204 EPSON AcuLaser C380 0 User's Guide 6. Press the Enter button to start printing or to d elete t he dat a. Using the Confidential Job Menu Follow th e steps belo w to pri nt or de lete C onfiden tial Job d ata. 1. Make s ure the LCD pa nel displa ys Ready or Sl eep , then press the Enter button to access the contro[...]

  • Page 205

    Using t he Contr ol Pa nel 205 EPSON AcuLaser C380 0 User's Guide Printing a St atus Shee t To confirm the curren t status of t he print er, and that the optio ns are insta lled cor rectly, pri nt a stat us shee t usin g the pr inter’s contro l pane l. Follow th e steps below to pri nt a statu s sheet. 1. Tu rn on th e print er. The L CD pan[...]

  • Page 206

    Using t he Contr ol Pa nel 206 EPSON AcuLaser C380 0 User's Guide Adjusting Co lor Registr ation If you tran sported yo ur pri nter over a long d istance, you need t o adjust th e color registrati on for po ssibl e misali gnme nt. Follow th e steps bello w to adjust th e alig nmen t of the co lor r egistra tion. 1. Make sure the LC D pane l di[...]

  • Page 207

    Using t he Contr ol Pa nel 207 EPSON AcuLaser C380 0 User's Guide Index printing You c an print the in dex of files s tored in th e USB memo ry. Follow the steps bel ow to print the index. 1. Connect a USB memory to the U SB Host interf ace of the pr inter . The pri nter sear ches t he file s in the USB me mor y. If an y supporte d file s are [...]

  • Page 208

    Using t he Contr ol Pa nel 208 EPSON AcuLaser C380 0 User's Guide 1. Connect a USB memory to the U SB Host interf ace of the pr inter . The pri nter sear ches t he file s in the USB me mor y. If an y supporte d file s are de tected, the co ntrol pa nel menu appea rs aut omatica lly. Note: If Can’t Prin t File is displ ayed on the con trol pa[...]

  • Page 209

    Using t he Contr ol Pa nel 209 EPSON AcuLaser C380 0 User's Guide Image printing You can p rint th e image f iles store d in the USB me mory. Th e supp orted fil e formats a re JPG an d TIF. Follow the step s below to print the image file s. 1. Connect a USB memory to the U SB Host interf ace of the pr inter . The pri nter sear ches t he file [...]

  • Page 210

    Using t he Contr ol Pa nel 210 EPSON AcuLaser C380 0 User's Guide Note: You can change the set tings such as paper size bef ore st arting pr inting. See "I mage Print Menu" on p age 171 f or detail s about t he sett ings. Canceling Printing You can ca ncel pr inting from yo ur comp uter by using the pri nter dr iver. To can cel a pr [...]

  • Page 211

    Insta lling Opti ons 211 EPSON AcuLaser C380 0 User's Guide Chap ter 9 Installing Options Optional Pa per C assette Unit For detail s abo ut the pa per t ypes an d sizes tha t you ca n use with th e optio nal pap er cassette un it, see "Sta ndard low er pap er ca ssette and option al pape r casse tte unit " on page 36. For sp ecifica[...]

  • Page 212

    Insta lling Opti ons 212 EPSON AcuLaser C380 0 User's Guide Installing the optional paper cassette unit Follow th e steps below to insta ll the option al 550-she et pa per cassett e unit. 1. Remove the inte rface cover on the back of th e printer. 2. Turn the printe r off and u nplug t he powe r cord a nd al l the interfa ce cabl es. *O F F c [...]

  • Page 213

    Insta lling Opti ons 213 EPSON AcuLaser C380 0 User's Guide 3. Carefu lly remove the optiona l pape r cassette unit from i ts carto n and place it wh ere you intend to set up t he printe r. Note: ❏ Make sure you have the two sc rews pack ed with t he optional paper cassett e unit. ❏ Remove the protectiv e material s from th e unit . ❏ Ke[...]

  • Page 214

    Insta lling Opti ons 214 EPSON AcuLaser C380 0 User's Guide 6. Remove the stand ard lower cassette from th e printer. 7. Fasten the optio nal paper ca ssette u nit to the printer with two of the pro vided screws. 8. Reinsert the standard lower casse tte into th e printer. 9. Reconn ect a ll the inte rface cables and t he po wer cor d. 10. R ea[...]

  • Page 215

    Insta lling Opti ons 215 EPSON AcuLaser C380 0 User's Guide Removing the o ptional paper cass ette unit Perf orm th e instal latio n pro cedur e in reve rse. Dupl ex U nit For sp ecifica tions or deta ils about the pa per ty pes and s izes that yo u can us e with the Dupl ex Unit, see "Du plex Uni t" on page 29 6. Installing the Dupl[...]

  • Page 216

    Insta lling Opti ons 216 EPSON AcuLaser C380 0 User's Guide c Caution: ❏ Do not leav e the fr ont cover o pen for more than f ive minut es to avoid exposi ng the imaging cart ridges t o light . ❏ Do not expose the i maging car tridges to sunli ght at al l. 3. R emov e the c ap f rom th e conn ecto r. 4. Pull up t he blue tabs o n both side[...]

  • Page 217

    Insta lling Opti ons 217 EPSON AcuLaser C380 0 User's Guide 5. Raise t he tr ansfer unit. 6. Take the D uplex Uni t out of its pa ckage. 7. Insert th e tabs on the Duple x Unit into the printer, alig n the ar row marks and p ush it down to connect th e conn ector.[...]

  • Page 218

    Insta lling Opti ons 218 EPSON AcuLaser C380 0 User's Guide 8. Pull do wn the transfer unit. 9. Close t he fr ont cove r. 10. Turn on the printe r. To confirm that t he op tion is installe d cor rectly, p rint a Sta tus Sh eet. Se e "Pri nting a Statu s Shee t" on pa ge 25 9. Note: The printer cannot recogni ze the Duplex Unit if it&[...]

  • Page 219

    Insta lling Opti ons 219 EPSON AcuLaser C380 0 User's Guide Removing the Duplex Unit Follow th e steps belo w to re move the option al Dup lex Un it. 1. Turn off the printer. 2. Press the latch on the fr ont cover and op en the cover. 3. Pull up t he blue tabs o n both side s of the transfe r unit. 4. Raise t he tr ansfer unit. 5. Grasp the ha[...]

  • Page 220

    Insta lling Opti ons 220 EPSON AcuLaser C380 0 User's Guide Memo ry Mod ule By install ing a D ual In -line M emory M odule (D IMM), you can increase p rinter me mory up to 640 M B. You can also repla ce the pre-i nstall ed Me mory M odule a nd incr ease p rinter memory up to 1 GB. You may wa nt to a dd addi tional m emory if you are ha ving d[...]

  • Page 221

    Insta lling Opti ons 221 EPSON AcuLaser C380 0 User's Guide 2. Turn the printe r off and u nplug t he powe r cord a nd al l the interfa ce cabl es. *O F F c Caution: Make sure to unplug t he power cord from t he printer to prevent getting an electr ical shock. 3. Loosen th e two scr ews on t he bac k of the printer . *[...]

  • Page 222

    Insta lling Opti ons 222 EPSON AcuLaser C380 0 User's Guide 4. R emove t he co ntrolle r opt ion exp anded aper ture pla te. 5. Identify the memor y slot s. These positio ns are sh own bel ow. a. Optional memor y slot b. Standa rd m emory slo t Note: To replace the pre-inst alled memory module, remove t he memory that is installe d on the stan[...]

  • Page 223

    Insta lling Opti ons 223 EPSON AcuLaser C380 0 User's Guide 6. H old th e memory mo dule and ins ert it in to the op tional mem ory slot in the or ientat ion show n below unt il it sto ps. Then press both sides of the memory m odule down. Co nfir m that the n otch o n the me mory module mat ches tha t of th e memory slot. *n o t c h c Caution:[...]

  • Page 224

    Insta lling Opti ons 224 EPSON AcuLaser C380 0 User's Guide 8. Fasten the cover with the two screws. 9. Reconn ect a ll the inte rface cables and t he po wer cor d. 10. R eattach the int erface co ver. 11. P lug the p rinter’s power cord into an electrical outlet. 12. Turn on the printe r. To confirm that t he op tion is installe d cor rectl[...]

  • Page 225

    Insta lling Opti ons 225 EPSON AcuLaser C380 0 User's Guide Interface Ca rd Your pr inter com es with a type B inter face slot. V arious op tional inter face card s are availabl e to e xpand your pr inter’ s inter face o ptions. Installing an interface card Follow th e steps belo w to i nstall an optio nal i nterf ace card. c Caution: Before[...]

  • Page 226

    Insta lling Opti ons 226 EPSON AcuLaser C380 0 User's Guide 3. Remove the two screws an d the type B in terfac e card slo t cover as shown below. w Warning: Do not remove screws a nd covers that ar e not described in the instr uctio ns. Note: Keep the slot cove r in a safe pla ce. You wil l need to reatt ach it if you re move the int erface ca[...]

  • Page 227

    Insta lling Opti ons 227 EPSON AcuLaser C380 0 User's Guide Removing an inter face card c Caution: Before you remove an i nterface car d, be sure to di scharge a ny static elect ricity by touching a grounded piece of metal. Other wise, you may damage stati c-sensiti ve components. Perf orm th e instal latio n pro cedur e in reve rse.[...]

  • Page 228

    Replac ing Cons umable Product s 228 EPSON AcuLaser C380 0 User's Guide Chap ter 10 Replacing Consumable Products Rep lacem ent M essage s If a co nsuma ble pr oduct reach es the en d of its s ervice life, t he pri nter sto ps prin ting an d displays the fol lowing messag es on t he LCD panel or th e window of E PSON Stat us Monito r. Wh en th[...]

  • Page 229

    Replac ing Cons umable Product s 229 EPSON AcuLaser C380 0 User's Guide ❏ Do not e xpos e the imag ing cart ridg e to sunlig ht at all an d avoid exposin g it to room light for more than f ive minutes. Expo sure to ligh t can damag e the d rum , causi ng da rk or light areas to appea r on the print ed pa ge an d reducing the se rvice life of[...]

  • Page 230

    Replac ing Cons umable Product s 230 EPSON AcuLaser C380 0 User's Guide 3. R emove t he us ed imag ing ca rtridge from th e prin ter. w Warning: Be careful not to touch t he fuser, which i s marked CAUTI ON HIGH TEMPERATURE , or the surroundi ng areas. I f the prin ter has been in use, t he fuser and t he surroundin g areas may be very hot . I[...]

  • Page 231

    Replac ing Cons umable Product s 231 EPSON AcuLaser C380 0 User's Guide 5. Remove the cartridg e seal, pul ling straig ht from the imagi ng cartridg e. Make sur e to pull the tape slow ly to avo id te aring it. 6. Insert th e new imagin g cartri dge all the way u ntil it stops.[...]

  • Page 232

    Replac ing Cons umable Product s 232 EPSON AcuLaser C380 0 User's Guide 7. Remove the ora nge pla stic cover by pinch ing the center of the co ver and pulli ng it. 8. Close t he fr ont cove r.[...]

  • Page 233

    Replac ing Cons umable Product s 233 EPSON AcuLaser C380 0 User's Guide Fuser Unit Handli ng pr ecau tions Always obser ve the followin g hand ling pr ecauti ons when repl acing t he co nsumab le products. Do not t ouch th e surf ace of the consuma ble pr oduct. Doing so may i mpair pri nt qu ality. w Warning: ❏ The fuser uni t can be v ery [...]

  • Page 234

    Replac ing Cons umable Product s 234 EPSON AcuLaser C380 0 User's Guide 2. Press the latch on the fr ont cover and op en the cover. c Caution: ❏ Do not leav e the fr ont cover o pen for more than f ive minut es to avoid exposi ng the imaging cart ridges t o light . ❏ Do not expose the i maging car tridges to sunli ght at al l. 3. Take the [...]

  • Page 235

    Replac ing Cons umable Product s 235 EPSON AcuLaser C380 0 User's Guide 4. Open the paper guide on th e top front of the pr inter . 5. Unlock t he lock leve rs on both sid es of t he fuse r unit . 6. Pull the fuse r unit towards you and then lift it ou t of th e printer. w Warning: Be careful not to touch t he fuser, which i s marked CAUTI ON [...]

  • Page 236

    Replac ing Cons umable Product s 236 EPSON AcuLaser C380 0 User's Guide 7. Take the ne w fuser unit ou t of its p ackage an d remo ve the protecti ve mater ials. 8. Lower th e new fu ser in to the pri nter making sure tha t the notch on the rig ht side of t he fuser un it into th e post o f the printer. 9. Lock the lock levers on both side s o[...]

  • Page 237

    Replac ing Cons umable Product s 237 EPSON AcuLaser C380 0 User's Guide 10. C lose t he pa per gui de on th e top front of the print er. 11. R emove t he light shiel ding p aper fr om th e prin ter. 12. C lose t he front cover.[...]

  • Page 238

    Replac ing Cons umable Product s 238 EPSON AcuLaser C380 0 User's Guide Transfe r Unit Handli ng pr ecau tions Always obser ve the followin g hand ling pr ecauti ons when repl acing t he co nsumab le products. Do not t ouch th e surf ace of the consuma ble pr oduct. Doing so may i mpair pri nt qu ality. w Warning: ❏ Do not dispose of the use[...]

  • Page 239

    Replac ing Cons umable Product s 239 EPSON AcuLaser C380 0 User's Guide 2. Ta ke th e li ght s hield ing pap er f rom th e ne w trans fer un it’s p acka ge an d att ach it to the printe r. 3. Pull up t he blue tabs o n both side s of the transfe r unit. w Warning: Be careful not to touch t he fuser, which i s marked CAUTI ON HIGH TEMPERATURE[...]

  • Page 240

    Replac ing Cons umable Product s 240 EPSON AcuLaser C380 0 User's Guide 4. Raise t he tr ansfer unit a nd pu ll it up ou t of the print er. 5. Take the ne w tran sfer uni t from its packag e. 6. Lower th e tran sfer uni t inside th e print er makin g sure t hat the posts on the tra nsfer uni t into the gu ides, th en pull down the transfer u n[...]

  • Page 241

    Replac ing Cons umable Product s 241 EPSON AcuLaser C380 0 User's Guide 8. Remove the protective mate ria l on the tran sfer unit. 9. R emove t he light shiel ding p aper fr om th e printe r. 10. C lose t he front cover.[...]

  • Page 242

    Cleani ng and T ranspor tin g the Pri nter 24 2 EPSON AcuLaser C380 0 User's Guide Chap ter 11 Clea ning an d Tr ansport ing th e Prin ter Cleaning the Printer The printer needs only mini mal cleani ng. If the prin ter’s outer case is dirty or dusty , turn off the printer and cle an it with a so ft, clea n cloth moistened with a mild dete rg[...]

  • Page 243

    Cleani ng and T ranspor tin g the Pri nter 24 3 EPSON AcuLaser C380 0 User's Guide 2. Pull the paper ca ssette u nit out. 3. Gently w ipe t he rubb er pa rts of the pickup roller inside the p rinter w ith a w ell-wr ung we t clot h. 4. Insert th e paper casse tte un it.[...]

  • Page 244

    Cleani ng and T ranspor tin g the Pri nter 24 4 EPSON AcuLaser C380 0 User's Guide Transpor ting the Print er Finding a place for the prin ter When r elocating the pri nter, a lways choose a lo cation t hat ha s adequa te space for easy operation and mainten ance. Use the followin g illustrati on as a guide for the amount of space req uired ar[...]

  • Page 245

    Cleani ng and T ranspor tin g the Pri nter 24 5 EPSON AcuLaser C380 0 User's Guide ❏ Avoid usin g an e lectrical outle t that is c ontro lled b y wall sw itches o r autom atic timers. Accidenta l disrup tion of power can erase valuab le i nformati on in yo ur comp uter’s and printe r’s m emo ry . c Caution: ❏ Leave adequate room around[...]

  • Page 246

    Cleani ng and T ranspor tin g the Pri nter 24 6 EPSON AcuLaser C380 0 User's Guide For sh ort di stance s Always pay a ttentio n to the f ollowi ng handli ng pre caution s when yo u need to move the printer for short d istances. If you ar e movin g the pr inte r on it s own , two pe ople sho uld li ft an d carry t he pri nter. Follow the steps[...]

  • Page 247

    Trou blesho oting 247 EPSON AcuLaser C380 0 User's Guide Chap ter 12 Troubleshooting Clearing Jammed Pape r If paper becomes jamme d in th e prin ter, the printe r’s LC D panel a nd EP SON Statu s Monito r provi de ale rt messa ges. Precautions f or clearing jammed p aper Be sure t o obse rve the fo llowi ng po ints wh en you clear ja mmed p[...]

  • Page 248

    Trou blesho oting 248 EPSON AcuLaser C380 0 User's Guide ❏ Do not t ouch th e tra nsfer be lt an d light -sensi tive dru ms to avo id dam aging t hem. a. l ight -sens itive drums b. transfer belt w Warning: ❏ Be careful not to touch t he fuser, which i s marked CAUTI ON HIGH TEMPERATURE , or the surroundi ng areas. I f the prin ter has bee[...]

  • Page 249

    Trou blesho oting 249 EPSON AcuLaser C380 0 User's Guide 2. Clos e the MP tray. 3. R emove t he st andard paper c assett e, gen tly pull ou t an y sheet s of pape r, and re insta ll the pape r cassette. 4. Press the latch on the fr ont cover and op en the cover.[...]

  • Page 250

    Trou blesho oting 250 EPSON AcuLaser C380 0 User's Guide 5. Close t he fr ont cove r. Paper Jam C1 A Note: If the MP tray opens, remove all the paper and then close the MP tray. 1. R emove t he st andard paper c assett e, gen tly pull ou t an y sheet s of pape r, and re insta ll the pape r cassette.[...]

  • Page 251

    Trou blesho oting 251 EPSON AcuLaser C380 0 User's Guide 2. Press the latch on the fr ont cover and op en the cover. 3. Gently pu ll ou t any sheet s of pa per. c Caution: Do not touch the tran sfer belt and l ight-sens itiv e drums to avoid da maging th em. 4. Gently pu ll ou t any sheet s of pa per on t he tr ansfer u nit. c Caution: Be care[...]

  • Page 252

    Trou blesho oting 252 EPSON AcuLaser C380 0 User's Guide 5. Close t he fr ont cove r. Paper J am C2 C1 A Note: If the MP tray opens, remove all the paper and then close the MP tray. 1. R emove t he o ptiona l pape r cass ette, ge ntl y pull ou t any sh eets of pape r, and reinst all the pape r cassette.[...]

  • Page 253

    Trou blesho oting 253 EPSON AcuLaser C380 0 User's Guide 2. R emove t he st andard paper c assett e, gen tly pull ou t an y sheet s of pape r, and re insta ll the pape r cassette. 3. Press the latch on the fr ont cover and op en the cover. 4. Close t he fr ont cove r.[...]

  • Page 254

    Trou blesho oting 254 EPSON AcuLaser C380 0 User's Guide Paper Jam A B Note: If the MP tray opens, remove all the paper and then close the MP tray. 1. Press the latch on the fr ont cover and op en the cover. 2. Gently pu ll ou t any sheet s of pa per on t he tr ansfer u nit. c Caution: ❏ Be carefu l not t o damag e the tr ansfer belt. ❏ Do[...]

  • Page 255

    Trou blesho oting 255 EPSON AcuLaser C380 0 User's Guide 3. Raise t he ou ter g reen kno bs on t he fuse r un it to open the pape r pat h. w Warning: Be careful not to touch t he fuser, which i s marked CAUTI ON HIGH TEMPERATURE , or the surroundi ng areas. I f the prin ter has been in use, t he fuser and t he surroundin g areas may be very ho[...]

  • Page 256

    Trou blesho oting 256 EPSON AcuLaser C380 0 User's Guide 6. Lower the ou ter gr een knobs on the fuser unit to close th e pape r path. 7. Close t he fr ont cove r.[...]

  • Page 257

    Trou blesho oting 257 EPSON AcuLaser C380 0 User's Guide Paper Jam A D Note: If the MP tray opens, remove all the paper and then close the MP tray. 1. Press the latch on the fr ont cover and op en the cover. 2. Pull up t he blue tabs o n both si des of the tran sfer unit, then r aise th e transfe r un it and set it against the pri nter. c Caut[...]

  • Page 258

    Trou blesho oting 258 EPSON AcuLaser C380 0 User's Guide 3. Gently pu ll ou t any sheet s of pa per und er the tr ansfe r unit . 4. Pull do wn the transfer unit and lo ck it. 5. Close t he fr ont cove r.[...]

  • Page 259

    Trou blesho oting 259 EPSON AcuLaser C380 0 User's Guide Printing a St atus Shee t To confirm the curren t status of t he print er, and that the optio ns are insta lled cor rectly, pri nt a status sheet usi ng the p rinter’ s control panel or the printe r dri ver. To print a status sh eet fr om the printe r’s contr ol pan el, see "Pri[...]

  • Page 260

    Trou blesho oting 260 EPSON AcuLaser C380 0 User's Guide The Ready light is on but nothing prints The optional product is not availab le The amoun t of a to ner rem aining is not updated (Fo r Windows use rs only) Cause What to do Your comput er may not b e proper ly connected to the printer. Perform the procedu re illustrated in the Setup G u[...]

  • Page 261

    Trou blesho oting 261 EPSON AcuLaser C380 0 User's Guide Print out Prob lems The font ca nnot be printed Printout is garbled Note: If a status sheet does not print correct ly, your pri nter may be damaged. Contact your dealer or a qualifi ed service represen tative. The print out position is not correct Cause What to do You may u se the printe[...]

  • Page 262

    Trou blesho oting 262 EPSON AcuLaser C380 0 User's Guide Misalignm ent of color s Graphics do no t print corre ctly Transparencies ar e output blank from the MP tray When t here are erro rs whi le prin ting on tr anspa renci es, th e Chec k Transpa rency er ror messa ge is disp layed on the LCD pa nel. Remove the tr anspa rencies fr om the MP [...]

  • Page 263

    Trou blesho oting 263 EPSON AcuLaser C380 0 User's Guide Color Printing Problems Cannot print in color The printou t color differs wh en printed from different printer s The co lor looks different from what you s ee on th e co mputer s creen Cause What to do Black is selected as the Color setti ng in the printer driver. Cha nge this set ting t[...]

  • Page 264

    Trou blesho oting 264 EPSON AcuLaser C380 0 User's Guide Print Quality Pr oblem s The background is dark or dirty White dots appear in the pr intout Print quality or tone is uneven Cause What to do You may n ot be usi ng the correct type of paper for your printer. If the surface of your paper is too rough, printed characters may appear distort[...]

  • Page 265

    Trou blesho oting 265 EPSON AcuLaser C380 0 User's Guide Half-tone images print unevenly Tone r smu dge s Cause What to do Your paper may be moist or damp. Do not sto re paper in a humid or damp environment. Be sure to use paper that is newly unwrapped. One of the imaging cartridges may be near the end of its service life. If the message on th[...]

  • Page 266

    Trou blesho oting 266 EPSON AcuLaser C380 0 User's Guide Areas are missing in the printed image Completely blank pages are output Cause What to do Your paper may be moist or damp. Thi s printer is sensitive to moisture abso rbed by the paper. The higher the moisture content in the paper, the lighter the p rintout. Do not sto re paper in a humi[...]

  • Page 267

    Trou blesho oting 267 EPSON AcuLaser C380 0 User's Guide The printed image is light or faint The no n-printe d side of th e page is dirty Cause What to do Your paper may be moist or damp. Do not store your paper in a humid or damp environment. The To ner Save mo de may be on. Turn off the Toner Save mode u sing the printer driver or the printe[...]

  • Page 268

    Trou blesho oting 268 EPSON AcuLaser C380 0 User's Guide Memo ry Prob lems Print quality decreased Insufficient memory for current task Insufficient memory to print all copies Cause What to do The printer cannot print in the required qua lity level because of insuffici ent memory, and the printer lo wers the qual ity automat ically so that the[...]

  • Page 269

    Trou blesho oting 269 EPSON AcuLaser C380 0 User's Guide Paper H andling Prob lems Paper does not feed properly Problems Using Opt ions To confirm your opt ions a re inst alled cor rectly, print a status shee t. See "Prin ting a S tatus Shee t" on pa ge 205 for de tails . The message Invalid AUX /IF Ca rd appears on th e LCD panel Ca[...]

  • Page 270

    Trou blesho oting 270 EPSON AcuLaser C380 0 User's Guide Paper does not feed from the option al paper ca ssette Feed jam when using the optiona l paper cassette An installe d option cannot be us ed Cause What to do The paper guides are not se t correctly. Make su re that the paper guides in the optional paper cassettes are set to the correct p[...]

  • Page 271

    Trou blesho oting 271 EPSON AcuLaser C380 0 User's Guide Correc ting US B Pr oblems If you ar e h aving dif ficulty using p rinter with a USB co nnectio n, see if you r prob lem is listed below , and take any r ecommen ded a ctions. USB connec tions USB cabl es or connecti ons can someti mes be th e sour ce of USB pro blems. Try on e or both o[...]

  • Page 272

    Trou blesho oting 272 EPSON AcuLaser C380 0 User's Guide 2. Click Printing P refer ence s on the shortcut men u that ap pears, then right-click anyw here in the dr iver . If About is displayed in the shor tcut menu tha t appea rs, click it . If a message box with the words “Unid rv Printe r Dri ver” a ppears, yo u must r einstall the prin [...]

  • Page 273

    Trou blesho oting 273 EPSON AcuLaser C380 0 User's Guide If EPUSBX: (you r printer na me) is displayed in the “Print to the fo llowing p ort” drop-d own l ist, then the USB printe r de vice driv er and printe r softw are are i nstall ed correctly. If the co rrect port is not displaye d, pr oceed to the next st ep. 2. Right-click the My Com[...]

  • Page 274

    Trou blesho oting 274 EPSON AcuLaser C380 0 User's Guide 3. Click t he Devi ce Manage r tab. If your drivers ar e correctly instal led, EPS ON USB Printer Devices should a ppear on the Devi ce Mana ger me nu. If EPSON USB Printer Devices does not app ear on the Device Manager menu, click the plus(+) sign beside O ther devices to view th e inst[...]

  • Page 275

    Trou blesho oting 275 EPSON AcuLaser C380 0 User's Guide If ne ither US B Printer nor you r print er name appe ars un der Othe r devi ces, clic k Ref resh or unpl ug the USB ca ble fr om the p rinter , then plug i t into the pr inter again . Onc e you’ve conf irmed t hat t hese it ems ap pear , pro ceed t o ste p 5. 4. Under Other devices, s[...]

  • Page 276

    Trou blesho oting 276 EPSON AcuLaser C380 0 User's Guide Status and Erro r Mes sages You can se e the printe r’s st atus an d erro r me ssages on t he LC D pane l. For m ore inform atio n, see "S tatus and Erro r Messag es" on p age 1 92. Canceling Printing You can cance l printi ng from your computer by using th e prin ter driv er[...]

  • Page 277

    Trou blesho oting 277 EPSON AcuLaser C380 0 User's Guide The print er does n ot print The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Ma c OS 10.3.x and 1 0.4.x), Pr int Center (Mac OS 10 .2.x), or Chooser (Mac OS 9) The printer’s emulation mode setting for the interface that you are using is [...]

  • Page 278

    Trou blesho oting 278 EPSON AcuLaser C380 0 User's Guide The font on the printout is di ffer ent from t hat on t he sc reen The printer fonts cannot be installed The edges of te xts an d/ or images are not smooth Cause What to do The PostScript scre en fonts are not installed. T he Po stSc ript screen fonts must b e install ed on the computer [...]

  • Page 279

    Trou blesho oting 279 EPSON AcuLaser C380 0 User's Guide The printe r doe s not print n o rmally via the USB interface The printe r doe s not print n orm ally via the network inter face Cause What to do For Windows user s only The Data Form at sett in g in t he prin ter ’s Properties i s not se t to ASC II or TBCP . Th e pr inter c anno t p [...]

  • Page 280

    Trou blesho oting 280 EPSON AcuLaser C380 0 User's Guide An undefined error occurs (M acintosh only) Insufficient memory to print dat a (Macintosh only) For Windows user s only Printing cannot be performed using the network interface. Click Adv anced on the PostS crip t sheet of the printer’s Pro perties, then change the Da ta Format settin [...]

  • Page 281

    Custom er Sup port 281 EPSON AcuLaser C380 0 User's Guide Appendi x A Customer Support Contacting Cust omer Supp ort Before Co ntacti ng Epson If your Ep son prod uct is not op erat ing pr operly and you cannot so lve th e probl em usi ng the troublesh ootin g in formatio n in you r prod uct docu mentati on, conta ct custom er supp ort service[...]

  • Page 282

    Custom er Sup port 282 EPSON AcuLaser C380 0 User's Guide Internet URL http:// www.epso n.com. au Access the Epson Austr alia Wor ld Wide Web page s. Wort h taking your mod em here for the occasiona l surf! Th e site provi des a do wnload are a for dr ivers, Ep son cont act poin ts, new product inform ation a nd te chnical support (e-m ail). E[...]

  • Page 283

    Custom er Sup port 283 EPSON AcuLaser C380 0 User's Guide Help for Users in Thailand Contact f or info rmati on, suppo rt, and servi ces are: World Wide Web (http://www.ep son.co.th) Informati on on pr oduct spe cificati ons, dr ivers for d ownload , Frequ ently Asked Questi ons (FAQ), and e-mai l are avail able. Epson Hotline (Pho ne: (66)2-6[...]

  • Page 284

    Custom er Sup port 284 EPSON AcuLaser C380 0 User's Guide Epson Hotline ❏ Sales e nqui ries and pr oduct inform ation ❏ Technical suppo rt Epson Service Cente r Help for Users in Hon g Kong To obt ain tech nical s uppor t as w ell as oth er afte r-s ales servi ces, users ar e welc ome to contact Epso n Hong Kong Limit ed. Phone (62) 21-572[...]

  • Page 285

    Custom er Sup port 285 EPSON AcuLaser C380 0 User's Guide Internet Home Page Epson Hon g Kong has esta blishe d a local home page in both Ch ines e and Engl ish on the Internet to provid e users with the following in formation: ❏ Product information ❏ Answers to Frequent ly Asked Questions (FAQs) ❏ Latest versi ons of Epson product driv [...]

  • Page 286

    Custom er Sup port 286 EPSON AcuLaser C380 0 User's Guide Epson Helpde sk ❏ Sales e nqui ries and pr oduct inform ation (I nfoli ne) ❏ Enquiri es on rep air servi ces & w arran ty, prod uct usag e and te chnical suppor t (Tech line) Help for Users in In dia Contacts f or info rmation , suppo rt, and services a re: World Wide Web (http:[...]

  • Page 287

    Custom er Sup port 287 EPSON AcuLaser C380 0 User's Guide Toll Free Telepho ne Support To learn mo re abo ut Epson pr oducts or to avail serv ice suppo rt, plea se call 16 00 440 011. This is a toll-fr ee numb er and can be accesse d (9 A .M to 9 P.M) a nywhere in the co untry. Help for Users in the Philippines To obtain te chnical support as [...]

  • Page 288

    Techni cal Sp ecif icat ions 28 8 EPSON AcuLaser C380 0 User's Guide Appendi x B Technical Specifications Pape r Since th e qualit y of any p articu lar br and or type of paper may be changed by the manufact urer at a ny time, E pson canno t guarant ee the quality of any type of p aper. Al ways test sample s of pa per st ock befor e purcha sin[...]

  • Page 289

    Techni cal Sp ecif icat ions 28 9 EPSON AcuLaser C380 0 User's Guide Paper that should not be used You canno t use t he fol lowing pape r in this printe r. It ma y cause printe r dam age, paper jams, a nd poo r pri nt qua lity: ❏ Media m eant for other col or las er pri nters, black-an d-white laser printer s, color cop iers, black-and- whit[...]

  • Page 290

    Techni cal Sp ecif icat ions 29 0 EPSON AcuLaser C380 0 User's Guide Printable area 4-mm mi nimum m arg in on a ll sid es. (The p rin table wi dth sh ould be 207. 9 mm or less.) Note: ❏ The printab le area varies, depending on the emulation mode in use. ❏ When using ESC/Page language, there is 5-mm minimum margin on all sides. ❏ The prin[...]

  • Page 291

    Techni cal Sp ecif icat ions 29 1 EPSON AcuLaser C380 0 User's Guide *1 Epson AcuLas er Resol ution Impr ovement Tech nology *2 Prin ting spee d var ies by p aper so urce or other conditi ons. Environmental * The rec ommend ed environ ment is 15 to 28°C (59 t o 82°F) and 20 to 7 0% RH. Duplex (mode ls with D uplex Uni t only ): Paper Type : [...]

  • Page 292

    Techni cal Sp ecif icat ions 29 2 EPSON AcuLaser C380 0 User's Guide Mech anic al Electrica l * Values repres ent po wer con sumption whil e all o peration s are compl etely s uspende d. Pow er cons umption varies dependi ng on er rors and op erating c ondi tions, and whether a typ e B inter face card i s in stalled o r a USB memor y is in ser[...]

  • Page 293

    Techni cal Sp ecif icat ions 29 3 EPSON AcuLaser C380 0 User's Guide Europea n mo del: Austra lian mo del: Lase r safety This printe r is c ertified as a Clas s 1 laser produc t un der the U.S . Depa rtment of H ealth and Human Service s (DHHS) Radiat ion Perfo rmanc e Sta ndard accordin g to the Radia tion Contro l for H ealth and Sa fety Act[...]

  • Page 294

    Techni cal Sp ecif icat ions 29 4 EPSON AcuLaser C380 0 User's Guide Interfaces USB interface USB 2 .0 Hi gh S peed mode Note: ❏ Only computers equipped wi th a USB connector and running Mac OS 9.x or X and Windows XP, XP x64, Me, 98, 2000, Server 2003, or Server 2003 x64, support the USB interface. ❏ Your computer must support USB 2.0 in [...]

  • Page 295

    Techni cal Sp ecif icat ions 29 5 EPSON AcuLaser C380 0 User's Guide Options and Consumable Products Option al paper casse tte un it * Thi s produc t confor ms to CE m arking requir ements in acco rdance with EC Directi ve 89/336/ EEC. Product code: C12C802291 Paper size: A4, A5, B5, Letter (LT), Execut ive (EXE), Legal (LGL), Government L ega[...]

  • Page 296

    Techni cal Sp ecif icat ions 29 6 EPSON AcuLaser C380 0 User's Guide Duplex Unit * This product co nform s to CE ma rking req uirem ents in a ccorda nce with E C Direc tive 89/33 6/EEC. Mem ory mod ule s Make s ure that DIMM you purch ase is compatibl e wit h EPSON prod ucts. For de tails, conta ct th e stor e wher e you pu rchase d th is prin[...]

  • Page 297

    Techni cal Sp ecif icat ions 29 7 EPSON AcuLaser C380 0 User's Guide * Thi s produc t confor ms to CE m arking requir ements in acco rdance with EC Directi ve 89/336/ EEC. Fuser unit * Thi s produc t confor ms to CE m arking requir ements in acco rdance with EC Directi ve 89/336/ EEC. Tran sfer un it * Thi s produc t confor ms to CE m arking r[...]

  • Page 298

    Index 298 EPSON AcuLaser C380 0 User's Guide Numerics 1239X menu , 190 A AUX menu , 181 Available paper , 288 C Canceling pr inti ng , 210 , 276 from pri nter dri ver (Mac intosh) , 145 from pri nter dri ver (Windows) , 91 Color Regist menu , 179 Col or reg istr ati on , 206 , 245 Confidentia l Job menu , 18 0 , 204 Consumables replacement mes[...]

  • Page 299

    Index 299 EPSON AcuLaser C380 0 User's Guide Consumables Informat ion Tab (Macintosh) , 14 1 Getting pr inter simple st atus (Windows) , 81 Getting pr inter status detail s (Windo ws) , 82 Installing EPSON Status Moni tor (Windows ) , 77 Job Information (Windows) , 84 Job Infor mation Tab ( Macintosh) , 142 Monitoring Your Print er Using EPSON[...]

  • Page 300

    Index 300 EPSON AcuLaser C380 0 User's Guide M Maintenance consumables , 228 , 233 , 238 printer , 242 printer (i nside of the pri nter) , 242 Memo ry mo du le how to ins tall , 220 how to remove , 224 specific ations , 296 MP tr ay available paper , 32 loadin g paper , 35 N Network menu , 181 O Optional pap er casse tte unit available paper ,[...]

  • Page 301

    Index 301 EPSON AcuLaser C380 0 User's Guide cleaning ( inside of t he pri nter) , 242 consumable products , 24 electri cal , 292 environmental , 291 general , 290 How to a djust col or reg istra tion , 206 , 245 mechanical , 292 optional prod ucts , 24 parts (fron t view) , 21 parts (insi de) , 22 parts (rear view) , 22 standard and approvals[...]

  • Page 302

    Index 302 EPSON AcuLaser C380 0 User's Guide R Relocating the pr inter , 244 Reserve job data , 203 Reset menu , 179 Resizing page Resizing pag es by a specifie d percent age (Windows) , 58 Resizing pri ntouts (Macintosh) , 111 To automatic ally resize page s to fit the output paper (Windo ws) , 57 S Saving customi zed settings Saving your set[...]