Epson 500DN manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Epson 500DN, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson 500DN one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Epson 500DN. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Epson 500DN should contain:
- informations concerning technical data of Epson 500DN
- name of the manufacturer and a year of construction of the Epson 500DN item
- rules of operation, control and maintenance of the Epson 500DN item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson 500DN alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson 500DN, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson 500DN.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson 500DN item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    User’s Guide NPD3349-00[...]

  • Page 2

    B-300/B-500DN User’s Guide Contents 2 Copyright and Trademarks Operating System Versions Safety Instructions Important Safety I nstructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 3

    B-300/B-500DN User’s Guide Contents 3 Chapter 3 Basic Printing Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    B-300/B-500DN User’s Guide Contents 4 Printing the watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Creating your own watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Chapter 5 Using the Control Panel Introduction [...]

  • Page 5

    B-300/B-500DN User’s Guide Contents 5 Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Using the printer buttons (B-300) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cleaning the Print Head . . . . . . . . . . . . . . . . [...]

  • Page 6

    B-300/B-500DN User’s Guide Contents 6 Blank pages print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Printed side is smeared or scuffed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Printing is too slow . . . . . . . . . . . [...]

  • Page 7

    B-300/B-500DN User’s Guide Contents 7 Maintenance box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Duplex unit (B-300 users only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 7 System Requirements. . . . . . . . . . . .[...]

  • Page 8

    B-300/B-500DN User’s Guide Copyright and Trademarks 8 Copyright and Trademarks No part of this publication may be reproduced, st ored in a retr ieval system, or transmitted in an y form or by any means, electr onic , mechanical, photocopyin g, recording, o r otherwise, withou t th e prior written permission of Seiko Epson Co rporation. Th e infor[...]

  • Page 9

    B-300/B-500DN User’s Guide Operating System Versions 9 Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows Vista, XP, XP x64 and 2000. ❏ Windows Vista refers to Windows Vist a Home Basic Ed ition, Windows Vista Home Premium Editio n, Windows Vista Business Edition, Windows Vista Enterprise E[...]

  • Page 10

    B-300/B-500DN User’s Guide Safety Instructions 10 Safety Instructions Important Safety Instructions New :Dep ends on model Read all of the instructions in this section before using the prin ter. Also, be sure to follow all warnings and instructions marked on the printer. Setting up the printer 2007/07/26 09: 45:03We unlocked this sec tion for mod[...]

  • Page 11

    B-300/B-500DN User’s Guide Safety Instructions 11 ❏ Unplug the printer and refer servicing to qua lified service personne l under the following conditions: The power cord or plug is da maged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printe r does not operate norm ally or exhibits a distinct change [...]

  • Page 12

    B-300/B-500DN User’s Guide Safety Instructions 12 ❏ Avoid touching the components in s ide the printer unless instruct ed to do so in this guide. ❏ Do not insert objects thr oug h the slots in the printer. ❏ Take care not to spill liquid on the printer. ❏ Do not touch the white flat cable inside the printer. ❏ Do not put your hand insid[...]

  • Page 13

    B-300/B-500DN User’s Guide Safety Instructions 13 c Caution: Do not shake cartridges (that have been installed previously) with too much force. ❏ Do not use an ink cartridge beyond th e date print ed on the cartridge carton. ❏ Use up the ink cartridge within six mon ths of installation for best results. ❏ Do not dismantle the ink cartridges[...]

  • Page 14

    B-300/B-500DN User’s Guide Using Your Software 14 Chapter 1 Using Your Software Overview of Printer Driv er and Status Monitor 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. The printer driver lets you choose from a wide vari ety of settings to get the best printing results. Status Monitor and the printer utilities help [...]

  • Page 15

    B-300/B-500DN User’s Guide Using Your Software 15 From the Start menu 1. Windows Vista: Click the start button, sele ct Control Panel , and t hen select Printer from the Hardware and Sound category. (If the Control Pane l is in Classic View, click Printers .) Windows XP: Click Start , Control Pa nel , then click Printers and Faxes . (If the Contr[...]

  • Page 16

    B-300/B-500DN User’s Guide Using Your Software 16 Printing Web Pages to Fit to Your Paper Size EPSON Web-To-Page lets you make Web pages fit to your paper size when printing. You can also see a preview before printing. Note: This software is not availabl e for Windows Vista and XP x64. Note for Windows Internet Explorer 7 users: Printing web page[...]

  • Page 17

    B-300/B-500DN User’s Guide Using Your Software 17 Accessing EPSON Web-To-Page After you install EPSON Web-To-Page, the menu bar is displayed on the Windows Internet Explorer Toolbar. If it does not appear , select Toolbars from the View menu of Internet Explorer, and then se lect EPSON Web-To-Page . Uninstalling the Printer Software Uninstalling [...]

  • Page 18

    B-300/B-500DN User’s Guide Using Your Software 18 1. Turn off the printer and di sconnect its inter face cable. 2. Windows Vista: Click the start button and sele ct Control Panel . Windows XP: Click Start and select Control Panel . Windows 2000: Click Start , point to Settings , and select Control Panel . 3. Windows Vista: Click Uninstall a progr[...]

  • Page 19

    B-300/B-500DN User’s Guide Using Your Software 19 Uninstalling the User’s Guide For Windows 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Note: ❏ To uninstall programs in Windows Vista, you need an administrator account and the password if you log on as a standard user. ❏ To uninstall programs in Windows XP, you m[...]

  • Page 20

    B-300/B-500DN User’s Guide Paper Handling 20 Chapter 2 Paper Handling Using Special Paper You can achieve good results w ith most types of plain bond paper. Ho wever, coated papers provide superior printouts be cause they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet printers, and recommends [...]

  • Page 21

    B-300/B-500DN User’s Guide Paper Handling 21 ❏ When you use the double-sided printing function, prin ting the low print duty si de first is recommended. Depending on the print pattern, marks made by the ro llers may appear on the printed side. Print one test copy and examine the results before pr inting many sheets. ❏ Depending on the printin[...]

  • Page 22

    B-300/B-500DN User’s Guide Paper Handling 22 Storing Epson photo paper Return unused paper to the orig inal package as soon as you finish printing. Epson recommends storing your printouts in a resealable plast ic bag. Keep them away from high temperature, humidity, and direct sunlight. Loading Paper New :Dep ends on model Follow these steps to lo[...]

  • Page 23

    B-300/B-500DN User’s Guide Paper Handling 23 2. Slide the edge guides while pinching their knob to accommodate th e paper you are loading. 3. Fan a stack of paper, then tap it on a flat surface to even the edges. 4. Load the paper with the printable side down. Note: Avoid adding paper before running out of paper. Do ing so may prevent the pa per [...]

  • Page 24

    B-300/B-500DN User’s Guide Paper Handling 24 5. Slide the edge guides while pinching th eir knob to fit the paper you are loading. 6. Reinsert the cassette into the printer. Note: ❏ Do not insert the front paper cassette with force. Doing so may cause the paper to jam. ❏ Do not move the edge guides after reinserting th e front paper cassette.[...]

  • Page 25

    B-300/B-500DN User’s Guide Paper Handling 25 Note: ❏ Leave enough space in front of the prin ter for the pa per to be fully ejected. ❏ Make sure the paper stack fits under the c arrow mark inside the left edge guide. Into the rear sheet feeder 1. Open the paper support. 2. Slide out and extend the extension t ray. 3. Slide the left edge guide[...]

  • Page 26

    B-300/B-500DN User’s Guide Paper Handling 26 4. Fan a stack of paper, then tap it on a flat surface to even the edges. 5. Load the paper with the printable side up, agains t the right side of the rear sheet fe eder. Then slide the left edge g uide against the left edge of the paper. Note: ❏ Leave enough space in front of the prin ter for the pa[...]

  • Page 27

    B-300/B-500DN User’s Guide Paper Handling 27 2. Slide out and extend the extension t ray. 3. Slide the left edge guide to the left. 4. Load envelopes short edge first with t he flap facing down and to the left. Then slide the left edge guide against the left ed ge of the envelopes.[...]

  • Page 28

    B-300/B-500DN User’s Guide Paper Handling 28 Note: ❏ The thickness of envelopes and their ability to fold vary widely. If th e total thickness of the stack of envelopes exceeds 15 mm, press down on the envelope s to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time. ❏ You c[...]

  • Page 29

    B-300/B-500DN User’s Guide Paper Handling 29 1. Pull out the output tray. 2. Slide the output support tray until it clicks. The output suppo rt tray is lifted slightly. 3. Reinsert the output tray into the printer.[...]

  • Page 30

    B-300/B-500DN User’s Guide Paper Handling 30 Note: After printing on the Epson Professional Flyer Paper, push the output suppor t tray to move it to its original position. Selecting the Correct Paper Type The printer automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so impo[...]

  • Page 31

    B-300/B-500DN User’s Guide Basic Printing 31 Chapter 3 Basic Printing Introduction This section guides you through the proc edures for different kinds of printing. Printing Photos 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Explains how to print photos on various types of paper. & See “Printing Photos ” on pag[...]

  • Page 32

    B-300/B-500DN User’s Guide Basic Printing 32 Printing Documents Explains how to print documen t s on various types of paper. & See “Printing Docume nts” on page 36. Printing on Envelopes Explains how to print on envelopes. & See “Printing on Enve lopes” on page 38. Printing Photos Preparing the print file You need to adjust the im[...]

  • Page 33

    B-300/B-500DN User’s Guide Basic Printing 33 Loading paper Refer to the section below for details on loading paper. & See “Loading Paper” on page 22. When using special Epson paper, refer to the section below. & See “Using Special Paper” on page 20. Printer settings for Windows Follow these steps to adjust your printer settings. 1[...]

  • Page 34

    B-300/B-500DN User’s Guide Basic Printing 34 2. Click the Main tab, then select Photo in the Quality Option settings: 3. Select the paper source as the Source setting. 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30. 5. Select the appropriate Size setting. You can also de fine a custom paper s i[...]

  • Page 35

    B-300/B-500DN User’s Guide Basic Printing 35 1. In Internet Explorer, go to th e Web pag e you want to print. If you have installed EPSON Web-To-Page, th e EPSON Web-To-Page t oolbar appears on the Internet Explorer window. 2. Click the Print button on the toolbar. The Print window appears. Note: If you want to preview the layo ut of your printou[...]

  • Page 36

    B-300/B-500DN User’s Guide Basic Printing 36 7. Select the appropriate Size setting. You can also de fine a custom paper s ize. For details, see t he online help. 8. Select Portrait (tall) or Landscape (wide) to change t he orientation of your printout. 9. Click OK to close the printer settings window. 10. Print your page. Printing Documents Load[...]

  • Page 37

    B-300/B-500DN User’s Guide Basic Printing 37 & See “Accessing the printer driv er for Windows” on page 14. 3. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only documents wi th higher te xt quality ❏ Text & Image for higher quali[...]

  • Page 38

    B-300/B-500DN User’s Guide Basic Printing 38 8. Click OK to close the printer settings window. 9. Print your file. Printing on Envelopes Loading envelopes Refer to the se ction below for loading enve lopes. & See “Loading Envelo pes” on page 26. Refer to the secti on below for the printa ble area. & See “Printable area” on page 15[...]

  • Page 39

    B-300/B-500DN User’s Guide Basic Printing 39 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Text for most envelopes ❏ Text & Image to print images on the envelope 3. Select Rear Tray as the Source setting. 4. Select Envelope as the T[...]

  • Page 40

    B-300/B-500DN User’s Guide Basic Printing 40 Canceling Printing If you need to cancel printi ng, follow the instructions in the appropriate se ction below. Using the printer button New :Only for model with this feature For B-500DN users Press the + Cancel button to cancel a print j ob in progress. For B-300 users Press the ) Paper/Cancel button t[...]

  • Page 41

    B-300/B-500DN User’s Guide Printing with Special Layout Options 41 Chapter 4 Printing with Special Layout Options Introduction You can print with a variety of layouts for sp ecial projects, such as booklets and posters. Double-Sided Printing (for Windows only) 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Lets you print[...]

  • Page 42

    B-300/B-500DN User’s Guide Printing with Special Layout Options 42 Pages Per Sheet Printing Lets you print two or four pages on a single sheet of paper. & See “Pages Per Sheet Printing” on page 59. Poster Printing (for Windows only) 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Lets you enlarge material on a sin[...]

  • Page 43

    B-300/B-500DN User’s Guide Printing with Special Layout Options 43 Watermark Printing (for Windows only) 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Lets you print text or an image as a water mark on each page of your printout. & See “Watermark Printing” on page 68. For example, you can put “Confident ial”[...]

  • Page 44

    B-300/B-500DN User’s Guide Printing with Special Layout Options 44 Folded booklet double-sided printing allows you to m ake single-fold booklets. The pages tha t will appear on the outside (after the page is folded) ar e printed first. The pages that will appear inside the booklet can then be printed after you reload the paper into the printer as[...]

  • Page 45

    B-300/B-500DN User’s Guide Printing with Special Layout Options 45 Standard double-sided printing New :Dep ends on model Match with printer driver UI Automatic double-sided printing (using the duplex unit) Follow the steps below to print odd- and even-num bere d pages onto opposite sides of the sheet using the duplex unit. Note: Automatic double-[...]

  • Page 46

    B-300/B-500DN User’s Guide Printing with Special Layout Options 46 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only pages ❏ Text & Image for higher quality pages with text and images ❏ Web for web pages ❏ Photo for good quality [...]

  • Page 47

    B-300/B-500DN User’s Guide Printing with Special Layout Options 47 7. Click the Page Layout tab, then select the Duplex Printing check box. 8. Select Auto to use automatic double-sided printing function. 9. Click Adjust Print Density to open the Print Densit y Adjustment window.[...]

  • Page 48

    B-300/B-500DN User’s Guide Printing with Special Layout Options 48 10. Select the appropriate document type as the Select Document Type sett ing. 11. Specify the Print Density and Increased In k Drying Time as th e Adjustment s setting. Note: When you print data with dense photo on both sides of paper, reduce the print density and increase the dr[...]

  • Page 49

    B-300/B-500DN User’s Guide Printing with Special Layout Options 49 Manual double-sided printing Follow the steps below to print odd- and even-num bere d pages onto opposite sides of the sheet. 1. Access th e printer se ttings. & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo ll[...]

  • Page 50

    B-300/B-500DN User’s Guide Printing with Special Layout Options 50 4. Select the appropriate Type setting. & See “Selecting the Correct Paper Type” on page 30. 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, then select the Dupl[...]

  • Page 51

    B-300/B-500DN User’s Guide Printing with Special Layout Options 51 9. Click Margins to open the Margins window. 10. Specify the edge of the paper where th e binding will be placed. You can choose Left , Top , or Right . 11. Choose cm or inch as the Unit setting. Then specify th e width of the binding margin. You can enter any width from 0.3 cm to[...]

  • Page 52

    B-300/B-500DN User’s Guide Printing with Special Layout Options 52 15. Once the paper is reloaded, click Resume to print the even-numbered pages. Folded booklet double-sided printing New :Dep ends on model Match with printer driver UI Manual double-sided printing Use the following steps to cre ate a folded booklet. Note: Folded booklet double-sid[...]

  • Page 53

    B-300/B-500DN User’s Guide Printing with Special Layout Options 53 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only pages ❏ Text & Image for higher quality pages with text and images ❏ Web for web pages ❏ Photo for good quality [...]

  • Page 54

    B-300/B-500DN User’s Guide Printing with Special Layout Options 54 7. Click the Page Layout tab and select the Duplex Printing check box. Then select Manual and select th e Folded Booklet check box. 8. Click Margins to open the Margins window.[...]

  • Page 55

    B-300/B-500DN User’s Guide Printing with Special Layout Options 55 9. Specify the edge of the paper where the binding will be placed. You can choose Left , Top , or Right . Note: When you select Portrait as the Orientation setting, the Left or Right binding positions are available. The Top binding position is available when you select Landscape a[...]

  • Page 56

    B-300/B-500DN User’s Guide Printing with Special Layout Options 56 ❏ Follow the instructions provided when reloading the printouts. Otherwise, paper may jam or the binding margins may be incorrect. ❏ If a paper jam occurs, refer to the following. & See “The Paper Jams” on page 128. 14. Once the paper is reloaded, click Resume to print[...]

  • Page 57

    B-300/B-500DN User’s Guide Printing with Special Layout Options 57 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only pages ❏ Text & Image for higher quality pages [...]

  • Page 58

    B-300/B-500DN User’s Guide Printing with Special Layout Options 58 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, then select the Reduce/Enlarge Document check box. 8. Do one of the following: ❏ If you selected By Output Paper Size ,[...]

  • Page 59

    B-300/B-500DN User’s Guide Printing with Special Layout Options 59 Pages Per Sheet Printing New :Match with printer driver U I 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Pages Per Sheet printing allows you to print tw o or four pages on single sheets of paper. Printer settings for Windows New :Dep ends on model Match[...]

  • Page 60

    B-300/B-500DN User’s Guide Printing with Special Layout Options 60 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only pages ❏ Text & Image for higher quality pages [...]

  • Page 61

    B-300/B-500DN User’s Guide Printing with Special Layout Options 61 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab, select Multi-Page , then select Pages Per Sheet . 8. Select from the following sett ings for Pages Per Sheet printing: 9.[...]

  • Page 62

    B-300/B-500DN User’s Guide Printing with Special Layout Options 62 Poster Printing New :Match with printer driver U I 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Poster printing allows you to print poster-size imag es by enlarging one page to cover several sheets of paper. Printer settings New :Depends on model Match [...]

  • Page 63

    B-300/B-500DN User’s Guide Printing with Special Layout Options 63 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only documents ❏ Text & Image for higher quality pa[...]

  • Page 64

    B-300/B-500DN User’s Guide Printing with Special Layout Options 64 5. Select the appropriate Size setting. 6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout. 7. Click the Page Layout tab and select Multi-Page , then select Poster Printing . Click the up or down arrow to select 2x1 , 2x2 , 3x3 , or 4x4 .[...]

  • Page 65

    B-300/B-500DN User’s Guide Printing with Special Layout Options 65 8. Click Settings to adjust the way your poster will be printed. The Poster Settings window opens. 9. Make the following settings: Note: If you want to print only a few of the panels without printi ng the entire poster, click the pa nels that you do not want to print. 10. Click OK[...]

  • Page 66

    B-300/B-500DN User’s Guide Printing with Special Layout Options 66 How to make a poster from your printouts New :Match with printer driver U I Here is an example of how to make a pos ter with 2x2 selected under Poster Printing and Overlapping Alignment Marks selected as the Print Cutting Guides. 1. Cut off the margin of Sheet 1 along a vertical l[...]

  • Page 67

    B-300/B-500DN User’s Guide Printing with Special Layout Options 67 3. Cut the taped sheets in two along a vertical line through the alignment m arkers (this time, a line to the left of the cros s marks): 4. Align the edges of the paper us ing the alignm ent markers and tape them together from the back: 5. Repeat the instructions from step 1 t o s[...]

  • Page 68

    B-300/B-500DN User’s Guide Printing with Special Layout Options 68 Watermark Printing New :Match with printer driver U I 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. Watermark printing allows you to print a text-based or im age-based watermark on your document. Printing the watermark New :Dep ends on model Match with p[...]

  • Page 69

    B-300/B-500DN User’s Guide Printing with Special Layout Options 69 & See “Accessing the printer driv er for Windows” on page 14. 2. Click the Main tab, then select one of the fo llowing Quality Option settings: ❏ Draft for rough drafts with reduced print quality ❏ Text for text-only documents wi th higher te xt quality ❏ Text & [...]

  • Page 70

    B-300/B-500DN User’s Guide Printing with Special Layout Options 70 7. Click the Page Layout tab, choose the desired watermark from the Watermark list, then click Settings . If you want to create your own wate rmark, see the following instructions. & See “Creating your own watermark” on page 71.[...]

  • Page 71

    B-300/B-500DN User’s Guide Printing with Special Layout Options 71 8. Specify the settings you want for the waterm ark. You can change the position and size of the watermark by dragging the imag e within the preview window. 9. Click OK to return to the Page Layout window. 10. Click OK to close the printer settings window. After completing the ste[...]

  • Page 72

    B-300/B-500DN User’s Guide Printing with Special Layout Options 72 1. Click Add/Del under Watermark on the Page Layout window. The followin g window appears. 2. Do one of the following: ❏ To use an image file as a watermark, select BMP . Click Browse to locate the bitmap file you want to use, then click Open . Type a name for your watermark in [...]

  • Page 73

    B-300/B-500DN User’s Guide Printing with Special Layout Options 73 4. Click Settings . The following window appears: 5. Make sure that the appropriate watermark is sele cted in the Watermark list, then s elect Color, Position, Density, Size, Font, Style, and Angle settings. (F or detail s, see the online help. ) Your settings are reflected in the[...]

  • Page 74

    B-300/B-500DN User’s Guide Using the Control Panel 74 Chapter 5 Using the Control Panel Introduction You can use the printer’s control panel to access a variety of menus that allow you to check t he status of consumable products, print s tatus sheets, and make printer settings. This section describes how to us e the control pane l. For B-500DN [...]

  • Page 75

    B-300/B-500DN User’s Guide Using the Control Panel 75 For B-500DN users The control panel of the printer co nsists of 7 buttons, 3 lights, an d a liquid crystal display (LCD). Buttons and lights The table below describes the functions of t he butt ons on the contr ol panel. Button Description Power button Turns the printer on or off. Cancel butto[...]

  • Page 76

    B-300/B-500DN User’s Guide Using the Control Panel 76 The table below des cribes the meanings of the lights on the control panel. Th e lights le t you know the status of the printer and the ty pe of an error when it occurs. Left button Returns to the previous level when pre ssed in Menu mode. Up button Changes the parameter in the reverse orde r [...]

  • Page 77

    B-300/B-500DN User’s Guide Using the Control Panel 77 Icons on the LCD This section describes the meaning of icons displayed on the LCD screen. The table below describes the mean ing of ink cartridge status icon. The table below describes the meanin g of maintenance box stat us icon. Power light (green) On: The printer is in the Ready status. Fla[...]

  • Page 78

    B-300/B-500DN User’s Guide Using the Control Panel 78 How to access the control panel menus This section describes how to enter Menu mode an d mak e settings with the buttons on the control panel. Note: ❏ Press the + Cancel button whenever you want to exit Menu mode and return to the Ready status. ❏ Press the l Left button to return to the pr[...]

  • Page 79

    B-300/B-500DN User’s Guide Using the Control Panel 79 Printer setting menu This menu allows you to configure the basic printer setting. Language You can select the language displayed on the LCD screen. Test print menu This menu allows you to make settings relat ed to test print. Nozzle check You can print a print hea d nozzle check pattern for ea[...]

  • Page 80

    B-300/B-500DN User’s Guide Using the Control Panel 80 Printer status menu This menu allows you to check the current printer status. Version You can check the firmware version. Maintenance box You can get a rough estimate of the rema ining capacity of the maintenance box. Maintenance menu This menu allows you to make settings relat ed to maintenan[...]

  • Page 81

    B-300/B-500DN User’s Guide Using the Control Panel 81 Network setting menu This menu allows you to make network settings. Network setup You can select the meth od to configure the n etwork settings. When Auto is selected, the prin ter obtains the IP address, Su bnet mask and Default gateway automatically. When Panel is se lected, you can specify [...]

  • Page 82

    B-300/B-500DN User’s Guide Using the Control Panel 82 Status and error messages This section describes the meaning of messages displayed o n the LCD screen. The table below describes the status me ssages. The table below contains error messages, a brief de scription of each messa ge and suggestions for correcting the problem. Message Descr iption[...]

  • Page 83

    B-300/B-500DN User’s Guide Using the Control Panel 83 Printer error restart printer Printer error o ccurs. Turn off the printer and then back on. If the error does not clear, turn off the printer and make sure no paper is jammed in the printer, then turn back on the printer. & See “The Paper Jams” on page 128. If the error does not clear [...]

  • Page 84

    B-300/B-500DN User’s Guide Using the Control Panel 84 Printing the status sheet While in Menu mode, you can print a status sheet to see the current default values. To print a status sheet, follow the steps below. 1. Make sure that A4 size paper is loaded in the front pape r cassette. 2. Press the r Right butt on to enter Menu mode. 3. Press the d[...]

  • Page 85

    B-300/B-500DN User’s Guide Using the Control Panel 85 Buttons and lights The table below describes the functions of t he butt ons on the contr ol panel. The table below describes the functi ons of the lights on the control panel. The lights let you know the status of the printer and the ty pe of an error when it occurs. Button Description Power b[...]

  • Page 86

    B-300/B-500DN User’s Guide Using the Control Panel 86 * Maintenance box status light is also on for these errors. ** Maintenance box status light also flashes for this error. Light Descripti on Ink status light (orange) On: The installed ink cartridge is expended. * The ink cartrid ge is not installed. * The installed in k cartridges canno t be u[...]

  • Page 87

    B-300/B-500DN User’s Guide Using the Control Panel 87 Status and error lights This section describes the meaning of lights on the control panel. The table below describes the lig hts s howing the printer status. = on, = flashing The table below contains the lights show ing the errors, a brief description and suggestions for correcting the problem[...]

  • Page 88

    B-300/B-500DN User’s Guide Using the Control Panel 88 Maintenance box at t he end of its s ervice life The maintenance box is at the end of its service life. Replace the maintenance box. Maintenance box error The maintenance b ox is not installed. Install the maintenan ce box. The maintenance box is not detected . Install the maintenance box agai[...]

  • Page 89

    B-300/B-500DN User’s Guide Using the Control Panel 89 Printer cover ope n (both lights co ntinuously blink for 0.5 second twic e and then go out f or 1 second) The printer cover is open during printing. Close the printer cover. Printer error re start printer (both lights b link every 0.5 second) Printer e rror occu rs. Turn off the p rinter and t[...]

  • Page 90

    B-300/B-500DN User’s Guide Using the Control Panel 90 Printing the status sheet You can print a status sheet to see the current defa ult values. To print a status sheet, follow t he steps below. 1. Make sure that A4 size paper is loaded in the front paper cassette. 2. Turn off the printer. 3. Turn on the printer while holding down the H Ink butto[...]

  • Page 91

    B-300/B-500DN User’s Guide Installing Option 91 Chapter 6 Installing Option Duplex Unit (B-300 only) Installing the duplex unit Follow the steps below to install the dupl ex unit. 1. Turn off the printer 2. Press the hooks on both sides of the upper rear printer cover, and then remove the upper rear printer cover. Note: The removed upper rear pri[...]

  • Page 92

    B-300/B-500DN User’s Guide Installing Option 92 3. Insert the bottom side of the duplex unit first, and then atta ch the duplex unit. Uninstalling the duplex unit Follow the steps below to uninstall th e duplex unit. 1. Turn off the printer. 2. Remove the duplex unit by pulling it while holding down the button s on both side s of the duplex unit.[...]

  • Page 93

    B-300/B-500DN User’s Guide Installing Option 93 3. Attach the upper rear printer cover.[...]

  • Page 94

    B-300/B-500DN User’s Guide Replacing Consumables 94 Chapter 7 Replacing Consumables Ink Cartridges Checking the ink cartridge status Using the control panel (B-500DN) To check the ink cartridge status, s ee “Icons on the LCD” on pag e 77. Using the printer lights (B-300) To check the ink cartridge status, see the B In k status light for each [...]

  • Page 95

    B-300/B-500DN User’s Guide Replacing Consumables 95 ❏ Open the printer driver, click the Mainte nance tab, then click the EPSON Status Monitor 3 button. A graphic displays the ink cartridge status. Note: If any of the ink cartridges installed in the printer is broken, incompatible wi th the printer model, or improperly installed, EPSON Status M[...]

  • Page 96

    B-300/B-500DN User’s Guide Replacing Consumables 96 ❏ The progress meter appears auto matically when you start a pr int job. Click the Check Ink Levels button, and then you can check the ink cartridge status from this window. Note: To display the progress meter automatically, click the Maintenance tab in the printer driver window, click Speed &[...]

  • Page 97

    B-300/B-500DN User’s Guide Replacing Consumables 97 Handling precautions Read all of the instructions in this section before replacing the ink cartridges. ❏ This printer uses ink cartr idges equipped wi th an IC chip that monitors the amount of ink used by each cartridge. Cartridges are usable even if they are removed and reinserted. ❏ If you[...]

  • Page 98

    B-300/B-500DN User’s Guide Replacing Consumables 98 ❏ Never turn off the printer while replacing the ink cartridge. Doin g so may damage the IC chip on the ink cartridge and the pr inter may not print properly. ❏ To ensure you receive premium pr int quality and to help protect your print head, a variable ink safety reserve remains in the cart[...]

  • Page 99

    B-300/B-500DN User’s Guide Replacing Consumables 99 3. Remove the expended installed ink cartridge. Note: Hold the printer with your hand when you remove the ink cartridge. 4. Remove the new ink cartridge from the package.[...]

  • Page 100

    B-300/B-500DN User’s Guide Replacing Consumables 100 c Caution: ❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge. ❏ Always install an ink cartridge immediately afte r removing the old cartridge. If the car tridge is not installed promptly, the print he ad may dry out and be unable to print. 5. F[...]

  • Page 101

    B-300/B-500DN User’s Guide Replacing Consumables 101 Note: Hold the printer with your hand when you install the ink cartridge. c Caution: Do not remove and reinsert cartr idges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, caus ing nozzle loss. 7. Move the cartridge lever to the loc[...]

  • Page 102

    B-300/B-500DN User’s Guide Replacing Consumables 102 Maintenance Box Checking the maintenance box status Using the control panel (B-500DN) To check the maintenance box s tatus using the control panel, follow the steps be low. 1. Make sure that READY appears on the LCD s cr een, and then press the r Right button. Menu appears on the LCD screen. 2.[...]

  • Page 103

    B-300/B-500DN User’s Guide Replacing Consumables 103 ❏ Double-click the printer shortc ut icon on your Wi ndows taskbar. To add a shortcut icon to the taskbar, refer to the following sect ion. & See “From the shortcut icon on the taskbar” on page 15. ❏ Open the printer driver, click the Mainte nance tab, then click the EPSON Status Mo[...]

  • Page 104

    B-300/B-500DN User’s Guide Replacing Consumables 104 Note: If the maintenance box inst alled in the printer is broken, incompatible with the printer model, or improperly installed, EPSON Status Monitor 3 will not displ ay an accurate calculation of the maintenance box status. Be sure to replace or reins tall any ink cartridge indicated by EPSON S[...]

  • Page 105

    B-300/B-500DN User’s Guide Replacing Consumables 105 2. Open the maintenance box cover. 3. Remove the new maintenance box from the package. 4. Lift up and pull the installe d maintenance box out ward. Note: ❏ Do not tilt the maintenance box when you uninstall the maintenance box. ❏ Hold the maintenance box with both hand s when you handle the[...]

  • Page 106

    B-300/B-500DN User’s Guide Replacing Consumables 106 6. Insert the new ma intenance box into place as far as it will go. 7. Close the maintenance box cover.[...]

  • Page 107

    B-300/B-500DN User’s Guide Maintaining Your Printer 107 Chapter 8 Maintaining Your Printer Checking the Print Head Nozzles If you find that the printout is unexpe ctedly fa int or that dots are missi ng, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzl es from your computer by usin g t[...]

  • Page 108

    B-300/B-500DN User’s Guide Maintaining Your Printer 108 2. Make sure that READY appears on the LCD s cr een, and then press the r Right button. Menu appears on the LCD screen. 3. Press the d Down or u Up b utton to sele ct TEST PRINT , and then press the OK or r Right button. 4. Press the d Down or u Up b utton to sele ct NOZZLE CHECK , and then [...]

  • Page 109

    B-300/B-500DN User’s Guide Maintaining Your Printer 109 Compare the quality of the printed che ck page with the sample shown below. If there are no print quality problem s, such as gaps or missing se gments in the test lines, the print head is fine. If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozz[...]

  • Page 110

    B-300/B-500DN User’s Guide Maintaining Your Printer 110 2. Make sure that no lights are indicating errors. 3. Make sure that A4 size paper is loaded in the front paper cassette. 4. Right-click the printer icon on the taskbar, then select Head Cleaning . If the printer icon does not appear, refe r to the following section to add the icon. & Se[...]

  • Page 111

    B-300/B-500DN User’s Guide Maintaining Your Printer 111 6. When the P Power light stops flashing, the printer retu rns to the nozzle check menu. Press the OK button to print a nozzle check patter n to confirm that the head is clea n. & See “Checking the Print Head Nozzles” on page 107. Note: ❏ If print quality has not impr oved after re[...]

  • Page 112

    B-300/B-500DN User’s Guide Maintaining Your Printer 112 ❏ If print quality remains a proble m, contact Epson Service Center. & See “Epson Service Center” o n page 147. ❏ To maintain print quality, we recommend printing a few pages on a regular basis. Aligning the Print Head New :Match with printer driver U I If you notice a misalignme[...]

  • Page 113

    B-300/B-500DN User’s Guide Maintaining Your Printer 113 3. Press the d Down or u Up b utton to sele ct MAINTENANCE , and then press the OK or r Right button. 4. Press the d Down or u Up button to select HEAD ALIGNMENT , and then press the OK or r Right button. 5. Press the OK button to print the alignment pattern. 6. Look at the alig nment patter[...]

  • Page 114

    B-300/B-500DN User’s Guide Maintaining Your Printer 114 c Caution: Do not use cloths to wipe inside the print er. Little pieces of thread may be built up. Using the control panel (B-500DN) Follow the steps below to align the print head using the control panel. 1. Make sure that A4 size paper is loaded in the front paper cassette. 2. Make sure tha[...]

  • Page 115

    B-300/B-500DN User’s Guide Maintaining Your Printer 115 1. Plug in the printer and turn it on. Wait unt il the print head returns to t he home position. 2. Turn off the printer and unplug its power cord. c Caution: Do not unplug the power cord duri ng the print head is moving sinc e the print head does not return to the home position. 3. Disconne[...]

  • Page 116

    B-300/B-500DN User’s Guide Using the Printer on a Network 116 Chapter 9 Using the Printer on a Network Setting Up the Printer on a Ne twork (for B-500DN Users only) This printer can connect a nywhere on your network us ing 10Base-T or 100Base- TX because it has a built-in Ethernet interface that s upports the TCP/IP protocol. You can make the net[...]

  • Page 117

    B-300/B-500DN User’s Guide Using the Printer on a Network 117 Setting Up the Printer as the Shared Printer for Windows These instructions tell you how to set up your printer so user s on the network can s hare it. First you will set up the printer as a shared printer on the computer directly connected to it. This computer is the print server. The[...]

  • Page 118

    B-300/B-500DN User’s Guide Using the Printer on a Network 118 Windows 2000: Click Start , point to Settings , and click Printers . 2. Right-click the icon for your printer, then click Sharing . For Wi ndows Vista, clic k the Change sharing options button and then click Continue . 3. Windows Vista and XP: Select Share this printer , then type a Sh[...]

  • Page 119

    B-300/B-500DN User’s Guide Using the Printer on a Network 119 Setting up each client Follow these steps for each client computer on the ne twork. Note: Your printer must be set up as a shared printer on the computer to which it is connected before you can access it from another computer. & See “Setting up the print server” on page 117. 1.[...]

  • Page 120

    B-300/B-500DN User’s Guide Using the Printer on a Network 120 Windows 2000: Select Network printer , then click Next . 4. Follow the on-screen instructions to select the printer you want to use. Note: ❏ Depending on the operating system and the config uration of the computer to which the printer is connected, the Add Printer Wizard may prompt y[...]

  • Page 121

    B-300/B-500DN User’s Guide Troubleshooting 121 Chapter 10 Troubleshooting Diagnosing the Problem Troubleshooting printer problems is best handled in two steps: fi rst diagnose the problem, then apply likely solutions un til the problem is fixed. The information th at you need to diagno se and solve most common problems is provided by online probl[...]

  • Page 122

    B-300/B-500DN User’s Guide Troubleshooting 122 Note: When you use your printer as a shared printer on a network with the following combinations of compu ters, the client oper ating system s are not ab le to communicate with the printer, so that some functions are not available for that particular client. Running a printer operation check (for B-5[...]

  • Page 123

    B-300/B-500DN User’s Guide Troubleshooting 123 ❏ If the test page does not print, you may have a problem with your prin ter. Try the suggestions in the followin g section. & See “The Printer Does Not Print” on page 14 0. Running a printer operation check (for B-300 users) New :Dep ends on model If you are unable to determine the source [...]

  • Page 124

    B-300/B-500DN User’s Guide Troubleshooting 124 Checking Printer Status For Windows Note: When you use your printer as a shared printer on a network with the following combinations of compu ters, the client oper ating system s are not ab le to communicate with the printer, so that some functions are not available for that particular client. Using [...]

  • Page 125

    B-300/B-500DN User’s Guide Troubleshooting 125 Tips Tips for getting the most out of your Epson printe r driver appear in the text box of the progress meter window. A new tip appears every 15 seconds. For more details on the tip displayed in t he window, click the Details button. Error messages If a problem occurs during printing, an error mess a[...]

  • Page 126

    B-300/B-500DN User’s Guide Troubleshooting 126 Using EPSON Status Monitor 3 New :Dep ends on model EPSON Statu s Monitor 3 displa ys detail ed informat ion on the printer status. There are two ways to access EPSON Stat us Monitor 3: ❏ Double-click the printer shortcut icon on the Wi ndows taskbar. If the printer icon does not appear, refer to t[...]

  • Page 127

    B-300/B-500DN User’s Guide Troubleshooting 127 When you access EPSON Status Moni tor 3, the following window appears : EPSON Status Mon itor 3 provides the followin g information: ❏ Ink Status: EPSON Status Mon itor 3 provides a graphic display of the ink st atus. To see the detailed information on ink cartridge, click Information in the Ink Le[...]

  • Page 128

    B-300/B-500DN User’s Guide Troubleshooting 128 The Paper Jams c Caution: Pull out the jammed paper gently. If you remove the jammed paper wi th force, torn pieces may stay inside the printer or the printer may be damaged. 1. For B-500DN users Press the OK button to eject t he jammed paper. For B-300 users Press the ) Paper/Cancel butt on to eject[...]

  • Page 129

    B-300/B-500DN User’s Guide Troubleshooting 129 In the rear sheet feeder: Gently pull out the jammed paper upward. In the front paper cassette: Close the output tray and pull out the front paper cass ette. Th en gently pull out the jamm ed paper forward.[...]

  • Page 130

    B-300/B-500DN User’s Guide Troubleshooting 130 Note: ❏ If you cannot pull out the front paper cassette, pull ou t the output tray first and remove all paper that is set in the front paper cassette. Then pull out the front paper cassette and gently pull out the jammed paper forward. ❏ After you remove the jammed paper and insert the front pape[...]

  • Page 131

    B-300/B-500DN User’s Guide Troubleshooting 131 In the back of the printer: Remove the duplex unit (B-500DN) or the upper rear printer cover (B-3 00) and open the lower rear printer cover. Then ge ntly pull out the jammed paper.[...]

  • Page 132

    B-300/B-500DN User’s Guide Troubleshooting 132 In the duplex unit: Remove the duplex un it and open th e cover of the duplex unit. Then, gently remove the jammed paper. 3. Close the printer cover and turn on the printer. 4. For B-500DN users Reload the paper and press t he OK button to resume print ing. For B-300 users Reload the paper and press [...]

  • Page 133

    B-300/B-500DN User’s Guide Troubleshooting 133 ❏ The number of sheets in the paper stack does not exceed t he limit specified for that paper. & See “Loading capacitie s for Epson special media” on page 21. ❏ The left edge guide is snug against the left e dge of the paper. ❏ The printer is on a flat, stable surface that exte nds beyo[...]

  • Page 134

    B-300/B-500DN User’s Guide Troubleshooting 134 Horizontal banding ❏ Make sure the printable side of the paper is face up in the rear sheet feeder and face down in the front paper cassette. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & See “Cleaning the Print Head” on page 109. ❏ Use up ink cartridges within six[...]

  • Page 135

    B-300/B-500DN User’s Guide Troubleshooting 135 ❏ Make sure the paper type selected in the print e r driver is appropriate for the type of paper loaded in the printer. & See “Selecting the Correct Paper Type” on page 30. Incorrect or missing colors New :Depends on model match with printer driver UI ❏ For Windows, clear the Grayscale se[...]

  • Page 136

    B-300/B-500DN User’s Guide Troubleshooting 136 ❏ If you are printing on glossy media, place a suppo rt sheet (or a sheet of plain paper) beneath t he stack, or load only one sheet at a time. ❏ Do not touch or allow anything to come into cont act with the printed side of paper with a shiny finish. To dry your printouts, follow the instructions[...]

  • Page 137

    B-300/B-500DN User’s Guide Troubleshooting 137 Inverted image New :Match with printer driver U I 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. ❏ For Windows, clear the Mirror Image c h e c k b o x f r o m t h e P a g e L a y o u t w i nd o w o f y o u r p r i n t e r driver, or turn off the “Mirror Image” setting [...]

  • Page 138

    B-300/B-500DN User’s Guide Troubleshooting 138 ❏ For Windows, clear all customized set tings and select Text as the Quality Option from your printer driver's Main window. See the printer driver onl ine help fo r details. & See “Accessing the printer driv er for Windows” on page 14. ❏ Close any unnecessary applications. ❏ If you[...]

  • Page 139

    B-300/B-500DN User’s Guide Troubleshooting 139 ❏ You have followed any special load ing instructions that came with your paper. Load the paper again. & See “Loading Paper” on page 22. Multiple pages feed 2007/07/26 09: 45:03We unlocked this sec tion for modificat ion request. ❏ Make sure the paper stack fits under the c arrow m ark in[...]

  • Page 140

    B-300/B-500DN User’s Guide Troubleshooting 140 The Printer Does Not Print All lights are off ❏ Press the P Power button to make sure the printer is on. ❏ Turn off the printer and make s ure that the power cord is secure ly plugged in. ❏ Make sure that your outlet works and is not controlled by a wall switch or timer. Lights came on and then[...]

  • Page 141

    B-300/B-500DN User’s Guide Troubleshooting 141 If the check page prints correctly, make sure the printer driver and your application are installed correctly. ❏ If you are trying to print a large image, yo ur computer may not have enough memory. Try reducing the resolution of your image or printi ng the image at a smaller size. You may need to i[...]

  • Page 142

    B-300/B-500DN User’s Guide Troubleshooting 142 The following dialog box appears. The table below lists the fa ctors affecting print speed. For more details on each it em, see the online help. Print speed Faster Slower High Speed Copies On Off Always spool RAW datatype On Off Page Rendering Mode On Off Print as Bitmap On Off[...]

  • Page 143

    B-300/B-500DN User’s Guide Troubleshooting 143 Other Problem Print head cleaning does not start ❏ Make sure that no lights are indicating errors. If any error occurs, recover from the error status. & See “Error indicators” on page 121. ❏ Make sure that sufficient ink re mains for printing. If the ink ca rtridge is expended, replace th[...]

  • Page 144

    B-300/B-500DN User’s Guide Where To Get Help 144 Appendix A Where To Get Help New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM. Technical Support Web Site New :Only i nkjet, SPC, and Sca nner products are u sed in this section. Epson's Technical Support Web Si[...]

  • Page 145

    B-300/B-500DN User’s Guide Where To Get Help 145 ❏ Brand and model of your computer ❏ Your computer operating system name and version ❏ Names and versions of the software applica tions you normally use with your product Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact EPSON Customer suppor[...]

  • Page 146

    B-300/B-500DN User’s Guide Where To Get Help 146 We encourage you to have all th e relevant information on hand whe n you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer , operating system, app lication programs, and any information you [...]

  • Page 147

    B-300/B-500DN User’s Guide Where To Get Help 147 Help for Users in Vietnam New :For all products Contacts for information, support, and servic es are: Help for Users in Indonesia New :For all products Contacts for information, support, and servic es are: World Wide Web (http://www.epson.co.id) ❏ Information on product specifications, driver s f[...]

  • Page 148

    B-300/B-500DN User’s Guide Where To Get Help 148 Help for Users in Hong Kong New :For All products To obtain technical support as well as other after -sales services , users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has es tablished a local home pa ge in both Chinese and English on the Internet to provide [...]

  • Page 149

    B-300/B-500DN User’s Guide Where To Get Help 149 Epson Helpdesk ❏ Sales enquiries and product information (Infoline) ❏ Enquiries on repair services & warranty, pr oduct usage and technic al support (Techline) Help for Users in India New :For all products Contacts for information, support, and servic es are: World Wide Web (http://www.epso[...]

  • Page 150

    B-300/B-500DN User’s Guide Where To Get Help 150 Helpline For Service, Product info or to or der a cartridg e - 18004250011 (9AM - 9PM) - This is a Toll-free number. For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines New :For All products To obtain te chnical support as well as ot[...]

  • Page 151

    B-300/B-500DN User’s Guide Product Information 151 Appendix B Product Information Printer Parts New :Dep ends on model B-500DN Front view[...]

  • Page 152

    B-300/B-500DN User’s Guide Product Information 152 a. Edge guide: Holds your paper straight in the re ar sheet feeder. Move it to the edge of your paper. b. Rear sheet feeder: Holds your paper and feeds it for printing. c. Paper support: Supports the paper lo aded in the rear sheet feeder. d. Front printer cover: Covers the printing mechanism. Op[...]

  • Page 153

    B-300/B-500DN User’s Guide Product Information 153 Rear view a. USB connector: Connects the USB cabl e from your computer to the printer. b. Ethernet connector: Connects the 10Base-T/1 00Base-TX cable from your computer to the printer. c. Duplex unit: Prints double-s ided printing automatically. d. AC inlet: Connects the power cord. e. Rear print[...]

  • Page 154

    B-300/B-500DN User’s Guide Product Information 154 B-300 Front view a. Edge guide: Holds your paper straight in the re ar sheet feeder. Move it to the edge of your paper. b. Rear sheet feeder: Holds your paper and feeds it for printing. c. Paper support: Supports the paper lo aded in the rear sheet feeder. d. Front printer cover: Covers the print[...]

  • Page 155

    B-300/B-500DN User’s Guide Product Information 155 Rear view g. Maintenance box cover: Covers the mainten ance box. Open only when replacing the maintenance box. h. Output tray: Holds the ej ected paper. i. Front paper cassette: Holds your paper and feeds it for printing. j. Cartridge lever: Locks the installed ink cartridges. k. Cartridge cover:[...]

  • Page 156

    B-300/B-500DN User’s Guide Product Information 156 Paper, Consumables, and Option Paper Epson offers specially-designed paper and othe r print media for all your printing needs. Note: You can find the part numbers for the following Epso n special papers on the Epson support Web site. & See “Technical Support Web Site” on page 144. Note: T[...]

  • Page 157

    B-300/B-500DN User’s Guide Product Information 157 Maintenance box You can use the following mainte nance box with this printer: Duplex unit (B-300 users only) You can use the following duplex unit with B-300. System Requirements For using the printer New :Depends on model (See Spec) Windows requirements To use this printer, you must have any of [...]

  • Page 158

    B-300/B-500DN User’s Guide Product Information 158 Technical Specifications Paper New :Depends on model (See Spec) Note: ❏ Since the quality of any particular brand or type of pap er may be changed by the manufa cturer at any time, Epson cannot attest to the quality of any non-Epso n brand or type of paper. Always test samples of paper stock be[...]

  • Page 159

    B-300/B-500DN User’s Guide Product Information 159 Envelopes: Printable area New :Dep ends on model Diagonal lines show printable area. Single sheets: Size Envelope #10 4 1/8 × 9 1/ 2 in. Envelope DL 110 × 220 m m Envelope C6 114 × 162 mm Paper types Plain bond paper Weight 75 g/m² to 100 g/ m² A C B-L B-R[...]

  • Page 160

    B-300/B-500DN User’s Guide Product Information 160 Envelopes: Note: ❏ Depending on the type of paper, print quality may de cline in the top and bottom areas of the printout, or the area may be smear ed. ❏ Automatic double-sided printing supports the pl ain paper only. Minimum margin for C is 16 mm (0.63 in.) when you use automa tic double-sid[...]

  • Page 161

    B-300/B-500DN User’s Guide Product Information 161 Ink cartridges * Ink thaws and is usable after approxi mately 3 hours at 25 °C (77 °F) c Caution: ❏ Epson recommends the use of genuine Epson ink ca rtridges. Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances[...]

  • Page 162

    B-300/B-500DN User’s Guide Product Information 162 Mechanical New :Depends on model (See Spec) * Loading capacity may decrease if the paper is curled. Paper path Front paper cassette, rear sheet feeder Loading capa city Front paper cassette About 500 sheets at 75 g/m² pap er * Rear sheet feeder About 100 sheets at 75 g/m² pap er * Dimensions B-[...]

  • Page 163

    B-300/B-500DN User’s Guide Product Information 163 Electrical New :Depends on model (See Spec) B-500DN Note: Check the label on the back of the printer for its voltage. B-300 Note: Check the label on the back of the printer for its voltage. 100-120 V Model 220-240 V Model Input voltage range AC 90 to 132 V AC 198 to 264 V Rated frequency range 50[...]

  • Page 164

    B-300/B-500DN User’s Guide Product Information 164 Environmental New :Depends on model (See Spec) * Without condensation Standards and approvals New :Depends on model (See Spec) U.S. model: European model: Australian mode l: Interface New :Depends on model (See Spec) Temperatur e Operation: 10 to 35 °C (5 0 to 95 °F) Storage: -20 to 40 °C (-4 [...]

  • Page 165

    B-300/B-500DN User’s Guide Product Information 165 Option New :Depends on model (See Spec) Duplex unit (B-300 only) Width: 313 mm (12.3 in.) Depth: 163 mm (6.4 in.) Height: 92 m m (3.6 in .) Weight: Approx. 0.9 kg ( 1.98 lb)[...]

  • Page 166

    B-300/B-500DN User’s Guide Index 166 A Aligning print head , 112 B Banding , 134 Blank pages , 137 Blurry prints , 135 Booklet printing Windows , 52 Buttons and lights B-300 , 85 B-500DN , 75 C Cable connector , 153 , 155 Canceling printing , 40 Cartridge cover , 152 , 155 lever , 152 , 155 Cleaning inside printer , 113 printer , 113 print head ,[...]

  • Page 167

    B-300/B-500DN User’s Guide Index 167 specifications , 161 Interface cables , 164 L Lights error indicators , 121 status and error , 87 Loading envelopes , 26 front paper cassette , 22 paper , 21 , 22 , 25 rear sheet feeder , 25 M Maintenance box checking status (B-500DN) , 102 checking status in Windows , 102 cover , 152 , 155 part number , 157 r[...]

  • Page 168

    B-300/B-500DN User’s Guide Index 168 Windows , 112 Printing canceling , 40 double-sided , 43 envelopes , 38 fit to page , 56 multiple pages per sheet , 59 posters , 62 text , 36 watermarks , 68 Print quality, improving , 133 Print speed, increasing , 137 , 141 Problems banding , 134 blank pages , 137 blurry prints , 135 diagnosing , 121 incorrect[...]