Epson 3260 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Epson 3260, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Epson 3260 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Epson 3260. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Epson 3260 should contain:
- informations concerning technical data of Epson 3260
- name of the manufacturer and a year of construction of the Epson 3260 item
- rules of operation, control and maintenance of the Epson 3260 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson 3260 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson 3260, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson 3260.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson 3260 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    FCC COMPLIANCE STATEMENT FOR UNITED STATES USERS This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment genera-, uses and can radiate ra[...]

  • Page 3

    Contents l Introduction How to Use This Manual ..................... . 1 Features. . ............................. . 1 Options and Accessories ..................... . 2 Where to Get Help for United States Users .......... . 3 For United Kingdom Users .................... . 4 Important Safety Instructions .................. . 6 Chapter 1 Setting Up [...]

  • Page 4

    Software Tips 1-23 ............................... . Avoiding smudged pages .................... . 1-23 Printing landscape (horizontal) pages 1-23 .................... . Keeping page breaks in their proper place ........ . 1-23 Using fonts .......................... . 1-23 Fonts and the control panel ................. . 1-24 Chapter 2 Paper Handlin[...]

  • Page 5

    Maintenance and Transportation ................ . 3-14 Cleaning the printer ..................... . 3-14 Replacing the ribbon cartridge ............... . 3-15 Transporting the printer .................. . 3-16 Troubleshooting .......................... . 3-16 General problems ...................... . 3-17 Printing problems ...................... . [...]

  • Page 6

    Introduction How to Use This Manual Here’s what you’ll find in this book: Chapter 1 contains step-by-step instructions for unpacking. setting up, testing, and connecting your printer. Be sure to read and follow these instructions first. Chapter 2 is a detailed discussion of paper handling. Chapter 3 describes how to use the control panel. It al[...]

  • Page 7

    Compatibility. Supports the Epson ESC/P ® commands. Two printer positions. You can set the printer vertical or horizontal, whichever you prefer. A range of popular fonts-one draft font, five letter-quality fonts, and four scalable fonts for professional results. Unique control-panel design. The sleek, two-button panel makes it easy to customize th[...]

  • Page 8

    Where to Get Help for United States Users Epson America provides local customer support and service through a nationwide network of authorized Epson dealers and Service Centers. Epson also provides the following support services through the Epson Connection TM at (800) 922-8911: Assistance in locating your nearest Authorized Epson Reseller or Servi[...]

  • Page 9

    For United Kingdom Users Epson product guarantee Under the law, goods sold must comply with their description and must be of merchantable quality and fit for their purpose or correspond with any sample. This guarantee does not affect the seller's legal obligation or the rights of the consumer in the “consumer transactions” under any Statut[...]

  • Page 10

    The guarantee is restricted to the performance of the product alone, and Epson (UK) Limited does not accept responsibility for any consequential loss or damage, nor daimed or implied performance, when the product is used in any combination with other equipment or program software. Product guarantee may be invalidated as a result of excessive or ina[...]

  • Page 11

    As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals on your plug, proceed as follows: The green and yellow wire must be connected to the terminal in the plug which is marked with the letter E or with the earth symbol ( ) or coloured green or green and yellow. The bl[...]

  • Page 12

    6. Do not block any slots or openings in the cabinet. These are provided for the ventilation necessary to ensure reliable operation and protection from overheating. Placing the printer on a bed, sofa, rug, or other similar surface may block the openings. Also, do not place the printer in a built-in installation, such as a bookcase, unless proper ve[...]

  • Page 13

    13. Except as specifically explained in the user’s manual, do not attempt to repair the printer yourself, Opening or removing those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing in those compartments to service personnel. 14. Unplug this printer from the wall outlet and h[...]

  • Page 14

    Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation. of your printer. Introduction 9[...]

  • Page 15

    Chapter 1 Setting Up the Printer Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-2 Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . 1-3 Ribbon Cartridges ......................... . 1-5 Installing the Standard Black Ribbon Cartridge ........ . 1-5 Installing the Optional Color Upgrade Kit ........... . 1-7 [...]

  • Page 16

    Unpacking the Printer Your printer box should include these items. output guide cable clip power cord ribbon cartridge Note: In some locations the power cord may be attached to the printer. Caution: Check that the voltage on your printer matches the voltage of your power supply. If the lable on the back of the printer does not show the correct volt[...]

  • Page 17

    Removing the protective materials The printer is protected during shipping by several pieces of packing material that must be removed before you turn on the printer. Please see the Notice Sheet inserted in your printer for instructions on removing the protective materials. Then store them with the other packing material. c Caution: Be sure to remov[...]

  • Page 18

    Do not slide the printer on rough surfaces; otherwise you may damage the flap on the bottom. Place the printer close enough to the computer for the cable to reach. Leave enough room for easy operation and maintenance. Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust Use a grounded outlet; do not use an adapter [...]

  • Page 19

    Ribbon Cartridges Two types of ribbon cartridges are available: [ ] SO15060 Black [ ] SO15061 Color (optional) Before you can use a color ribbon you must install the optional color upgrade kit. See page 1-7 for instructions. Installing the Standard Black Ribbon Cartridge 1. Make sure the power cord is not plugged into an electrical outlet. 2. Use t[...]

  • Page 20

    Caution: Never move the print head while the printer is turned on; this can damage the printer. Also, if you have just used the printer, let the print head cool for a few minutes before you touch it. 3. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon. 4. Insert the ribbon cartridge into the printer as[...]

  • Page 21

    5. Turn the ribbon-tightening knob to ease the ribbon into place. Make sure it is not twisted or creased. 6. Replace the printer cover by inserting its tabs into the holes on the printer as shown below, then dose the cover. Installing the Optional Color Upgrade Kit Before installing the color ribbon cartridge, you must install the optional color up[...]

  • Page 22

    The optional color upgrade kit includes these items. 1. Put the motor unit in the printer, as shown below, grasping the installation tab. 1-8 Setting Up the Printer[...]

  • Page 23

    2. Remove the connector cover on the printer. Next, insert the motor unit plug into the connector on the printer, as shown below. 3. Attach the ribbon cartridge to the bracket. Next, remove the packing tape. Setting Up the Printer 1-9[...]

  • Page 24

    4. Make sure the pins under the ribbon cartridge are placed correctly inside of the bracket as shown below. 5. Move the print head to the middle of the printer and move the sliding part of the ribbon to the middle of the ribbon cartridge. 1-10 Setting Up the Printer[...]

  • Page 25

    6. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon. Installing the Color Ribbon The optional color upgrade kit must be instaIled before you install the color ribbon. 1. Insert the ribbon cartridge (installed in the bracket) into the. printer as Shown; then press both sides of the cartridge firmly to f[...]

  • Page 26

    2 Turn the ribbon-tightening knob to ease the ribbon into place. Make sure it is not twisted or creased. 3. Replace the printer cover by inserting its tabs into the holes on the printer as shown below; then dose the cover. Attaching the Output Guide You can install the output guide to support printed pages as they come out of the printer. To instal[...]

  • Page 27

    Plugging in the Printer 1. Make sure the power switch on the printer is turned off. It is off when the 0 on the switch is pressed down. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of your electrical outlet. Caution: If the rated voltage and your outlet voltage do not match, contact you[...]

  • Page 28

    Running the Self Test You can run the self test with either continuous paper or single sheets; this section describes the easiest way, with single sheets. Loading paper into the paper cassette 1. Pull the paper cassette out of the printer. 2. Fan a stack of A4 or letter-size paper and then tap it on a flat surface to even the edges. 1-14 Setting Up[...]

  • Page 29

    3. Pull out the paper support. 4. We holding down the metal plate in the paper cassette, as shown below, put the paper in the cassette. Make sure the paper is underneath all five tabs, especially the small ones on the top edge of the cassette.[...]

  • Page 30

    5. Insert the paper cassette into the printer as far as it will go. The edge of the paper stack extends beyond the front of the printer. Running the test 1. Make sure the printer is turned off. 2. While holding down the FF (FORM FEED ) button, turn on the printer. It loads the paper automatically and begins the self test. The printer prints charact[...]

  • Page 31

    Note: If the paper cassette is empty when you turn the power on, the printer beeps three times and the light blinks. Load paper as described earlier in this chapter; then press the FF button to start the self test. 3. To stop the self test, turn off the printer. Each time you turn on the printer, it beeps four times -- two long and two short. Note:[...]

  • Page 32

    2. Squeeze the wire clips together until they lock in place on either side. Note: If your cable has a ground wire, connect it to the ground connector below the interface connector. 3. Put the cable through the cable clip; then insert the clip in the slot on the bottom of the printer. 1-18 setting up the Printer[...]

  • Page 33

    4. Plug the other end of the cable into the computer. If there is a ground wire at the computer end of the cable, attach it to the ground connector at the back of the computer. Note: If you want the power cord or interface cable to be on the opposite side, route it through the slot on the back Using Software Programs To take full advantage of your [...]

  • Page 34

    If Windows is not already installed on your system, run the setup program as described in the Windows documentation and follow steps 4 through 10 below when you reach the section for choosing a printer. 1. 2. 3. 4. 5. 6. 7. 8. 9. In the window labeled Main, double click the Control Panel icon. Double click the Printers icon. Choose the Add> butt[...]

  • Page 35

    12. Click the Close button. You have now installed the printer driver for Windows. What is a Printer Driver? The software you use to enter and format your documents sends codes that run (or ‘drive”) your printer. These software codes select the font, margins, page size, line spacing, and other features of the document you are printing. Therefor[...]

  • Page 36

    Non-Windows Software Programs Most application programs let you specify the type of printer you use so that the program can take full advantage of the printer's features. Many programs provide an installation or setup menu that presents a list of printer& To take the full advantage of your printer’s features, choose ActionPrinter 3260 or[...]

  • Page 37

    If the printing results are not what you expect, see ‘Troubleshooting” in Chapter 3, or consult your computer or software manual. Software Tips Avoiding smudged pages When you print full resolution graphics (360 x 360 dpi), the result may have a slightly smudged appearance. If this occurs, choose 360 x 180 resolution using your application soft[...]

  • Page 38

    Reduce the maximum number of lines per page. Reduce the top and bottom margins in your software. Using fonts There are two sources for the fonts you use in your documents: internal and downloaded. In addition to the internal fonts built into your printer, many programs can send their own fonts to the printer in the same way they send your documents[...]

  • Page 39

    Chapter 2 Paper Handling Printing on Single Sheets ..................... . 2-2 Tips for using the paper cassette .............. . 2-2 Loading paper manually ................... . 2-4 Using Continuous Paper with Optional Push Tractor .... . 2-5 Installing the push tractor .................. . 2-5 Loading continuous paper .................. . 2-7 Usi[...]

  • Page 40

    Printing on Single Sheets You can load standard-sized single sheets with the paper cassette and you can load single sheets of paper from 148 mm (5.8 inches) to 257 mm (10.1 inches) wide with the manual insertion slot. Tips for using the paper cassette To review the steps for loading paper in the paper cassette, see “Loading paper into the paper c[...]

  • Page 41

    When you want to push the paper support back into the paper cassette, first remove paper from the paper cassette. Then push the paper support in while pushing down on the locking tab. The default page length for the paper cassette is 65 lines (A4-size paper) and 61 lines (letter-size paper). If you need to change it use your application software or[...]

  • Page 42

    Loading paper manually You can load single sheets of paper from the rear manual insertion slot. (If you have installed the optional push tractor, remove it before loading paper manually.) 1. Place the printer in the upright position and turn it on. 2. Next, lower the flap on the rear slot. Then insert a single sheet into the slot, aligning the pape[...]

  • Page 43

    You can adjust the top-of-form position for manual insertion in the same way as you do for single sheets of paper fed from the paper cassette. See "Changing the default settings” in Chapter 3. When you want to switch to the paper cassette, press the FF button without inserting a page into the rear slot. The printer loads the paper from the c[...]

  • Page 44

    2. Make sure the paper-release lever is lowered to the single-sheet position. 3. Hold the tractor as shown and fit the edges of both sides into the slots at the back of the printer. Then lift it straight up until you hear the unit snap into place. 4. Raise the paper-release lever and push it firmly into the continuous-paper position. 2-6 Paper hand[...]

  • Page 45

    Loading continuous paper 1. Place the continuous paper supply below the printer so the paper feeds smoothly into the printer as shown. (You can also use a printer stand.) Caution: When you are using labels with the tractor, always put the paper supply &low the printer and have the printed pages feed out from the back of the printer. Otherwise, [...]

  • Page 46

    4. 5. Adjust the right sprocket unit, aligning the paper edge with the arrow mark on the case, and lower the lock lever to lock it in place. Then slide the left sprocket unit to match the width of your paper, but do not lock it. Position the paper support midway between the two sprocket units. Open both sprocket covers 2-8 Paper Handling[...]

  • Page 47

    6. Note that the printer prints on the underside of the paper. Make sure your paper has a clean, straight edge. Fit the first three holes of the paper over the sprocket pins, and then close the sprocket covers. Slide the left sprocket unit to remove any slack in the paper. Then push the lock lever down to lock it in place. 7. Turn on the printer. I[...]

  • Page 48

    Each time you turn on the printer with paper loaded, it reverses the continuous paper to the paper-park position and then advances it to the next top of form. Always remove your printed sheets before you turn off the printer to keep the top-of-form position accurate. You can adjust the top-of-form position temporarily. Open the printer cover and tu[...]

  • Page 49

    Here’s how the tear-off feature works 1. When the printer finishes printing the last page, and the print head locates the top-of-form position on the next page, it automatically advances the paper to the tear-off position. 2. The READY 9 light blinks to indicate the printer is in the tear-off mode. 3. You can easily tear off the page along the pe[...]

  • Page 50

    3. Lower the paper-release lever to the single-sheet position. Then pull the push tractor straight down and out of the printer. 4. Replace the paper guide. 2-12 Paper Handling[...]

  • Page 51

    Switching Between Continuous Paper and Single Sheets When you use the push tractor, you can easily switch to single-sheet printing without removing the continuous paper supply. Switching to single sheets Here is how to switch from continuous paper to single sheets: 1. If you have a printed document still in the printer, tear off the printed pages a[...]

  • Page 52

    Caution: If you lower the paper-release lever while continuous paper is still loaded, the printer beeps and the READY light goes off. If this happens, raise the pap-release lever and press the FF and FONT buttons at the same time to reverse the paper to the paper-part position. You can then lower the lever again. 3. The printer is ready to print. W[...]

  • Page 53

    Printing on Special Paper In addition to printing on single sheets and continuous paper, your printer can print on a wide variety of other paper types, such as envelopes, labels, and multi-part forms. Adjusting the paper-thickness lever Before you print on special paper, you need to change the paper-thickness setting for the paper you are using. 1.[...]

  • Page 54

    2. Replace the cover. Envelopes You can use the manual insertion slot to print on individual envelopes. Before loading an envelope, set the paper-thickness lever to position 2 and lower the flap on the printer’s rear. Always load envelopes manually through the rear slot. To load an envelope, follow the steps described in ‘Loading paper manually[...]

  • Page 55

    Caution: Printing on the edge of an envelope can damage the print head. Make sure your application program keeps the printing entirely within the printable area of the envelope. For more information on the printable area, see the Appendix. Multi-part forms You can use carbonless continuous multi-part forms consisting of two sheets (one original plu[...]

  • Page 56

    Always set the paper-thickness lever to position 1. Never feed labels backward. They can easily peel off the backing and jam the printer. Because labels are especially sensitive to temperature and humidity, use them only under normal operating conditions. Make sure the printing stays entirely within the printable area of the labels. For more inform[...]

  • Page 57

    Chapter 3 Using fhe Printer Operating the Control Panel ................... . 3-2 Indicator Lights ........................ . 3-2 Buttons ............................. . 3-3 Other control-panel features ................. . 3-4 Selecting Character Fonts ..................... . 3-5 Using the Default-Setting Mode ................. . 3-6 Changing the d[...]

  • Page 58

    Operating the Control Panel You can control the basic operations-form feed, paper loading and ejecting, and font selection-with the buttons on the control panel. The indicator lights help you monitor the printer’s status. lndicator lights The control panel lights provide information on certain printer conditions and settings. READY The READY ligh[...]

  • Page 59

    When an error occurs, the READY light goes off. FONT The two font lights indicate the current font setting. These lights change when you press the FONT button. Look at the font menu on the control panel to determine which font is selected. For instructions on selecting fonts with the FONT button, see page 3-5. Buttons The two buttons on the control[...]

  • Page 60

    PAPER PARK If you are using continuous paper, you can press the FF and FONT buttons at the same time to move the paper back to the paper-park position Never feed labels backward; they may peel off their backing sheet and damage the printer. Use the FF button to feed them forward. Other control-panel features The control panel also gives you access [...]

  • Page 61

    Selecting Character Fonts To choose one of the resident fonts available with your printer, press the FONT button. The two font lights come on (0), go off (0), and flash (0) to indicate the current selection. The table below lists the resident fonts and shows how the font lights appear for each selection. The Roman and Sans serif fonts can be scaled[...]

  • Page 62

    Using the Default-Setting Mode Your printer has internal settings that control such functions as top-of-form position and page length. These settings are called default settings because they take effect each time you turn on the printer. For most users, the factory settings are best, but you can change these settings if necessary. The table below l[...]

  • Page 63

    Changing the default settings If you need to change default settings that cannot be changed by using your software program, you press the control panel buttons, and the control panel lights show your selections. Follow the steps below to make your changes: Note: You can repeat steps 5 through 7 if you want to make more than one change. Also, you ca[...]

  • Page 64

    3. Press the FONT button until the FONT lights indicate the language of your choice; then press the FF button to make your selection. Once you press the FF button, the printer prints the current default settings and further instructions in the selected language. After printing is finished, go to the next step. 4. If you want more help text to be pr[...]

  • Page 65

    See the following tables in this section. For example, if you want to change the character table, press the FONT button until the left FONT light is flashing and the right FONT light is on. 6. Press the FF button to change the setting. The READY light turns on or off to show your selection, as indicated above. Your new setting is saved automaticall[...]

  • Page 66

    Once you press the FONT button, the printer advances to the next item in the previous table and your setting is saved automatically. The new setting remains in effect until you change it. Character table 3-10 Using the Printer[...]

  • Page 67

    8. Turn off the printer to exit the default-setting mode. Any changes you have made remain in effect until you change them again. Default-setting features Character table Character tables contain the characters and symbols used in other languages. Your printer includes a wide variety of character tables. You can choose from these options: PC 437 (U[...]

  • Page 68

    Page length This option is only available when you use continuous paper with the optional push tractor. You can set the page length to 8.5, 11, 12, or 70/6 (A4) inches. Skip over perforation When this option is set to on, the printer ships over the perforations of continuous paper so that it provides a 1-inch margin between the last line printed on[...]

  • Page 69

    Graphic print direction You can choose unidirectional or bidirectional as the print direction for graphics. The printer usually prints text bidirectionally for fast printing and prints graphics unidirectionally for precise vertical alignment of print dots. To print graphics faster, select bidirectional printing. If you have installed the motor unit[...]

  • Page 70

    Once you select hex dump or demonstration, turn off the printer and wait five seconds. To enter the hex dump mode or print your selection, hold down both the FF and FONT buttons while you turn on the printer. Maintenance and Transportation Cleaning the printer To keep your printer operating at its best, you should dean it thoroughly several times a[...]

  • Page 71

    Replacing the ribbon cartridge When the printing becomes faint, you need to replace the ribbon cartridge. Epson recommends the following ribbon cartridge: so15060 blackribbon cartridge so15061 color ribbon cartridge Caution: If you have just used the printer, let the print head cool for a few minutes before you touch it. To remove the old ribbon ca[...]

  • Page 72

    Transporting the printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials as described below: 1. Turn off the printer. 2. Unplug the power cord from the electrical outlet; then disconnect the interface cable from the printer. 3. Remove the output guide. 4. Remove the optional push[...]

  • Page 73

    General problems the lights on the control panel do not come on. Check that the power cord is properly plugged into the electrical outlet If the electrical outlet is controlled by an outside switch or automatic timer, use a different outlet. Plug another electrical device into the outlet to determine whether the outlet is operating properly. The li[...]

  • Page 74

    The READY light is flashing and nothing is printed. The printer may be out of paper Load paper in the printer. The printer sounds like it is printing, but nothing is printed. The ribbon cartridge may not be installed properly. See the section on ribbon installation in Chapter 1. The ribbon may be worn out. Replace the ribbon cartridge as described [...]

  • Page 75

    Printed characters have parts missing at the bottom. The ribbon cartridge may not be installed properly. See the section on ribbon installation in Chapter 1. The printout has a smudged appearance. You may be printing at too high a resolution. Select a lower resolution using your application software. The printout is faint The ribbon may be worn out[...]

  • Page 76

    The typestyles or characters you selected with your software are not printed Check that the software is correctly configured for your printer. For instructions, see Chapter 1. The font selected on the control panel does not print. Your software may be overriding your control panel setting. Check the font sitting in your application program. The wro[...]

  • Page 77

    All the text is printed on the same line. Set the auto line feed to on in the default-setting mode so the printer adds a line-feed code to each carriage return. See “Changing the default settings” on page 3-7. The text is printed with extra blank lines between the lines of text Two line-feed signals are being sent. Set the auto line feed to off[...]

  • Page 78

    Note: You can use hex dump mode to find the cause of communication problems. See page 3-13. If the printer still does not print correctly try the self test described in Chapter 1. If the self test works properly, the printer is all right and the problem probably lies in the computer, the software, or the cable. If the self test does not work, conta[...]

  • Page 79

    The color ribbon angle may need adjusting. Move the color ribbon adjustment lever to change the ribbon angle slightly as shown below: Move the lever towards "+” to increase the angle, or towards "-” to decrease it. The ribbon is too much slack, or the colors in the ribbon may be bleeding slightly at the color borders. Stop printing tu[...]

  • Page 80

    The platen rotates but paper does not feed and the READY light flashes. The paper cassette is out of paper. Load paper in the cassette. Paper feeding from the paper cassette is crooked or the paper jams. Turn off the printer and pull out the paper. Remove the paper cassette and make sure the paper is properly loaded in the paper cassette. Pages fed[...]

  • Page 81

    When you send data or press the FF button, the push tractor does not feed the paper. Check that the paper-release lever is in the raised, continuous- paper position The paper has come off the push tractor. Reattach the paper to the push tractor. Paper feeding from the push tractor is crooked or the paper jams. The position of your paper supply may [...]

  • Page 82

    When you switch between single sheets and continuous paper, the beeper sounds several times and the READY light goes off. You have tried to change the paper-release lever position while paper remained in the printer. Return the paper-release lever to the previous position and eject paper (or feed paper to the paper-park position). Then change the p[...]

  • Page 83

    Appendix Technical Specifications ..................... . A-2 Printer specifications ...................... . A-2 Interface specifications ..................... . A-9 Command Summary ....................... . A-13 Using the command summary ................. . A-13 General operation ........................ . A-13 Paper feeding .....................[...]

  • Page 84

    Technical Specifications Printer specifications Printing Printing method: 24-pin impact dot matri x Printing speed: Quality Charactors per Inch Charactors/second/line* Draft 10 180 12 216 Letter 10 66 Quality 12 79 l The paper-thickness lever position or an overheated print bad may slow down the printing speed. Printing direction: Bidirectional log[...]

  • Page 85

    Printable columns: Character fonts: Scalable fonts: You can also select other font/pitch combinations using ESC/P2 commands. See the command summary later in this Appendix for details. Character tables: Character sets: One italic and 8 graphics character tables 14 international character sets and one legal character set Appendix A-3[...]

  • Page 86

    Paper Single sheets (Paper cassette): Size Letter (85 x 11 inches) or A4 (210 x 297 mm) Thickness 0.065 to 0.14 mm (0.0025 to 0.0055 inches) Weight 64 to 90 g/m 2 (17 to 24 lb) Quantity 50 sheets Single sheets (Manual insertion): Width 148 to 257 mm (5.8 to 10.1 hches) Length 92 to 364 mm (3.6 to l4.3 inches) Thickness 0.065 to 0.14 mm (0.0025 to 0[...]

  • Page 87

    Labels: Size Thickness Weight 102 to 254 (4 to 10 inches) width for backing sheet 635 x 23.8 mm (2 l/2 x l5/16 inches) minimum for a label 0.07 to 0.09 mm (0.0028 to 0.0035 inches) for backing sheet 0.16 to 0.19 mm (0.0063 to 0.0075 inches) total 64 g/m 2 (17 lb) Use continuous type labels only with the optional push tractor. Use labels only under [...]

  • Page 88

    Printable area: Single sheets (paper cassette and manual insertion) and envelopes A The minimum top margin is 5.3 mm (0.2 inches). B The minimum left margin is 3 mm (0.12 inches). The minimum right margin is: 3.8 mm (0,15 Inches) for the A4-size paper cassette 9.7 mm (0.38 Inches) for the letter-size paper cassette 3 mm (0.12 inches) for the manual[...]

  • Page 89

    Continuous paper A The minimum top and bottom margins above and below the perforation are 9 mm (0.35 Inches). B The minimum left and right margins ore 13 mm (0.51 inches). However, the maximum printable width is 203 mm (8 inches). Mechanical Paper-feed methods: Friction (the paper cassette and manual insertion) Push tractor (optional) Ribbon: MTBF:[...]

  • Page 90

    Dimensions and weight: Height 130 mm (5.1 inches) Width 375 mm (14.8 inches) Depth 252 mm (9.9 inches) Weight 45 kg (10 lb) Electrical 120 V model: Rated voltage: Input voltage range: Rated frequency range: Input frequency range: Rated current: Power consumption: 230 V model: AC l2O V AC 103.5 to 132 V 50 to 60 Hz 49.5 to 60.5 Hz 1.4 A Approx 30 W [...]

  • Page 91

    Environmental Temperature Operation: 5° to 35°C (41° to 95°F) Operation (envelopts, labels, or recycled paper): 15° to 25°C Storage: -20° to 55°C (-4° tto 131°F) Humidity (without condensation): Operation: 5% to 80% RH without condensation Operation (envelopes, labels, or recycled paper): 20% to 60% RH Storage: 5% to 85% RH without conden[...]

  • Page 92

    The table below provides the connector pin assignments and describes their respective interface signals. A-10 Appendix[...]

  • Page 93

    Note: The column heading "Direction" refers to the direction of signal flow as viewed from the printer. "Return" denotes the twisted-pair return, to be connected at signal ground level. For the interface wiring, be sure to use a twisted-pair cable for each signal and to complete the connection on the return side. All interface c[...]

  • Page 94

    Initialization The printer can be initialized (returned to a fixed set of conditions) in three ways: Default settings The table below shows the default settings that become valid when the printer is initiated. In addition, hardware initialization clears the data buffer. A-12 Appendix[...]

  • Page 95

    Command Summary Using the command summary The following section lists and describes all the ESC/P 2 commands by topic. If a command has no parameters, it is merely listed. If it has parameters, they are explained. The parameters are indicated by lowercase italicized letters, usually n. The examples below show how the parameters are indicated. ESC @[...]

  • Page 96

    Page format ASCII ESC ( c nn ESC ( C nn Dec. Hex. Description 40 99 28 63 Set Page Format ESC ( c 40 m1 m2 n1 n2 m = m1 + m2 x 25 6 m: Top margin in defined units n = n1 + n2 x 25 6 n: Bottom margin in defined units 40 67 28 43 Set Page Length in Defined Unit ESC ( C 20 n1 n2 n = n1 + n2 x 25 6 n: Number of defined units ESC C n 67 43 Set Page Leng[...]

  • Page 97

    Print position motion ASCII Dec. Hex. Description ESC $ n1 n2 36 24 ESC n1 n2 ESC ( V nn 40 86 28 56 ESC ( v nn 40 118 28 76 ESC D nn, 68 4 4 HT 9 09 ESC B nn 66 42 92 5C VT 11 0B Tab Vertically ESC J n 74 4A Advance n / l80-inch Set Absolute Horizontal Print Position n = n1 + n2 x 256 n: Specifies print position from left margin in defined units[...]

  • Page 98

    Font selection ASCll Dec. Hex. Description ESC k n 107 6 B ESC X nn 88 58 ESC P 80 5 0 ESC M 7 7 4 D ESC g 103 67 ESC p 1/0 112 70 ESC x n 120 78 ESC 4 52 34 ESC 5 53 35 ESC E 69 4 5 ESC F 70 46 Select Typeface n = 0: Roman 4: Script 1: San Serif 10: Roman T 2: courier 11: Sans Serif H 3: Prestige Select Font by Pitch and Point ESC X m n1 n2 m : Se[...]

  • Page 99

    ASCII ESC ! n DOG. Hex. Description 33 21 Master Select To find the value of n, add together the numbers of the typestyles you want to combine from the list below: n = 0: 10 cpi 16: Double-strike 1: l2 cpi 32: Double-width 2: Proportional 64: Italic 4: Condensed 128: Underline 8: Bold Font enhancemen t ASCll Dec. Hex. Description SI 15 0 F 18 12 DC[...]

  • Page 100

    ASCII Dec. Hex. Description ESC - 1/0 45 2D Turn Underline On/Off ESC q n 113 71 Select Character Style n = 0: Normal style 1: Outline 2: Shadow 3: Outline with shadow Spacing ASClI Dec. Hex. Description 32 2 0 Set Intercharacter Space ESC SP n ESC ( U nn 40 85 28 55 n = Number of units of space added to the space between characters (1-127) Units a[...]

  • Page 101

    Character handling ASCII Dec. Hex. Description ESC ( t nn 40 116 28 74 ESC t n 116 74 Assign Character Table ESC ( t 3 0 d1 d2 d3 Assign Character Table set by d2 and d3 to table d1 d1 = 0, 1, 2, 3, “0”, “1”, “2”, or “3” d2 d3 Character Table 0 0 Italic 1 0 PC 437 (USA) 3 0 PC 850 (Multilingual) 7 0 PC 86O (Portuguese) 8 0 PC 863 (C[...]

  • Page 102

    ASCII Dec. Hex. Description ESC & nn ESC : 0 n 0 ESC % n ESC 6 ESC 7 ESC ( ^ nn 38 2 6 58 3 A 37 25 54 36 55 37 40 94 28 5E Define User-defined Character ESC & 0 n1 n2 d0 d1 d2 data n1 = First character number n2 = Last Character number d0 = Left Space of character d1 = Body width of character d2 = Right space of character data: 3 bytes req[...]

  • Page 103

    Bit image ASCII Dec. Hex. Description ESC * nn Vertical density (dpl) mW 01 Adjacent dots printing t w 0 1 2 3 4 6 32 33 38 39 40 Horizontal density (dpl) 6 0 120 120 24 0 80 9 0 6 0 120 9 0 18 0 360 Graphics 42 2A Select Bit Image ESC * m n1 n2 data n = n1 + n2 x 256 n: Total columns Total data = (n1 + n2 x 256) x t t = Number of data bytes per co[...]

  • Page 104

    ASCII ESC . nn Dec. Hex. Description 46 2E Print Raster Graphics ESC . c v h m n1 n2 data c = 0: Full graphics mode 1: Compressed mode v = 10, 20: Dot density for vertical in 3600/v DPI h = 10, 20: Dot density for horizontal in 3600/ h DPI m: Number of vertical dots 1 m 2 4 n : Number of horizontal dots Total dots n = n1 + n2 x 256 The following co[...]

  • Page 105

    Character Tables These character tables are selected with the default setting mode or by using a software command. All the tables are the same for hex codes 00 through 7F. Therefore, only first table is shown completely. The rest of the tables show only the characters for hex codes 80 through FF. For all character tables except the italic character[...]

  • Page 106

    PC 850 (Multilingual) PC 860 (Portuguese) CODE 0 1 2 3 4 5 6 7 8 9 A B C D E F 89ABCDE F PC 863 (Canadian-French) PC 865 (Nordic) CODE 0 1 2 3 4 5 6 7 8 9 A B C D E F 89ABCDE F CODE 0 1 2 3 4 5 6 7 8 9 A B C D E F A-24 Appendix[...]

  • Page 107

    BRASCII (Brazilian Portuguese) CODE 8 9 A B C D E F CODE 0 1 2 3 4 5 6 7 8 9 A B C D E F CODE 0 1 2 3 4 5 6 7 8 9 A B C D E F 89ABCDE F Abicomp (Brazllian Portuguese) 0 1 2 3 4 5 6 7 8 9 A B C D E F 89ABCDE F Appendix A-25[...]

  • Page 108

    Italic CODE 0 1 2 3 4 5 6 7 8 9 A B C D E F No character is available for hex code 15 in the italic character table. Character available with ESC ( ^ To print the characters in the table below, you must first send the ESC ( ^ command. CODE 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 1 7 A-26 Appendix[...]

  • Page 109

    International character sets You can select one of the following international character sets with the default-setting mode or the ESC R command. For example, when you select “Italic France,” the characters in the “France” row on the table below are used in the italic character table. The following eight international character sets can be [...]

  • Page 110

    GIossary The following definitions apply specifically to printers. If a word is italicized, see that topic for more information. application program A software program that helps you carry out a particular task, such as word processing or financial planning. ASCII American Standard Code for Information Interchange. A standardized coding system for [...]

  • Page 111

    A value or setting that takes effect when the equipment is turned on, reset or initialized. dot matrix A method of printing in which each letter or symbol is formed by a pattern (matrix) of individual dots. draft printing One of two print qualities available on your printer. Draft uses a minimum number of dots per character for high-speed printing.[...]

  • Page 112

    LQ printing One of two print qualities available on your printer. Near letter quality provides better readability and appearance at a reduced print speed. See also draft printing. paper-park position The position in which the paper is backed out of the paper path, but is still attached to the push tractor. parallel interface See interface. printabl[...]

  • Page 113

    superscript Printing in which each character is printed at about two-thirds the normal height in the upper part of the character space. tear-of f A paper feed operation that automatically feeds the perforation of continuous paper to the tear-off edge and then feeds the paper back to the loading position. tear-off position The position the printer f[...]

  • Page 114

    Index Command descriptions are not indexed here. For information on a specific command, see the Appendix. A Application program, 1-19—24 Auto line feed, 3-6, 3-13, 3-21 B Bidirectional printing, 3-6, 3-12, 3-21 Buffer, A-2 Buttons, 3-2—4 C Cable clip, 1-2, 1-18 parallel interface, 1-17—19 Cassette, paper, 1-14-16 Character fonts, 3-2, 3-5, A-[...]

  • Page 115

    I lnitialization, A-12 Input buffer, A-2 Interface connecting, 1-17—19 specifications, A-9—11 L labels, 2-17—18, A-5 Lever paper-release, 2-6, 2-7, 2-12, 2-13, 2-14 paper-thickness, 2-15, 2-16, 2-17, 2-18 Loading paper continuous paper, 2-7—10 envelopes, 2-16 labels, 2-17—18 manually, 2-4—5 multi-part forms, 2-17 single sheets, 1-14-16 [...]

  • Page 116

    Toll-free number for USA users, i-3 Top of form position, 2-10—11, 3-6, 3-9, 3-12 Tractor, push, 2-5—14 installing, 2-5—6 loading paper, 2-7—9 Transporting the printer, 3-16 Troubleshooting, 3-16—26 Typestyles, 3-5, A-3 U Unidirectional printing, 3-6, 3-9, 3-12, A-2 Unpacking the printer, 1-2 V Voltage, 1-2, A-8 power supply, A-8 W Weight[...]