Epson 2000 manual

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Table of contents for the manual

  • Page 1

    EPSON ACTION PC 2000 USER’S GUIDE[...]

  • Page 2

    EPSON ® User’s Guide @ Printed on recycled paper with 10% post-consumer content[...]

  • Page 3

    IMPORTANT NOTICE DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties ofmerchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not a[...]

  • Page 4

    Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. . . . . . . . . . . Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Do not place the computer on an unstable surface or near a radiator o[...]

  • Page 5

    Importantes instructions de s&wit6 Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur. . . . . . . . . . . Debrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon humide. Veiller a ne pas [...]

  • Page 6

    Introduction Your new EPSON ® computer provides the following features: Cyrix ® 486SLC2-50 microprocessor Energy Star compliant, low-power standby mode for the hard disk drive and video display 4MB of internal memory, expandable to 16MB System and video BIOS shadow RAM 512KB of on-board video memory, expandable to 1MB Built-in local bus SVGA vide[...]

  • Page 7

    0 On-board support for up to two IDE hard disk drives and two diskette drives (or one diskette drive and one tape drive) 0 Real-time clock and calendar on main system board with built-in rechargeable battery backup. The 486SLC microprocessor in this computer is i486SX instruction set compatible. It features a 32-bit internal/ 16-bit external data p[...]

  • Page 8

    Energy Savings In standard configurations, this computer complies with the United States Environmental Protection Agency’s Energy Star Program, which promotes the manufacture of energy-efficient printers, computers, and monitors. Your computer’s “Green PC” feature places the hard disk drive in a low-power standby mode when the mouse or keyb[...]

  • Page 9

    Drives Your system supports up to four mass storage devices, including hard disk drives, diskette drives, a tape drive, a CD-ROM drive, or an optical drive. As your storage needs expand, you can install additional drives. Math Coprocessor You may want to install an optional math coprocessor, which allows your computer to perform mathematical calcul[...]

  • Page 10

    Appendix A lists the specifications of your computer. At the end of this manual you’ll find a Glossary, an Index, and a list of EPSON’s U.S. and international marketing locations. Where to Get Help If you purchased your computer in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Cus[...]

  • Page 11

    If you purchased your computer outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service. International marketing locations are listed at the end of this manual. If you need help with any software application program you are using, see the documentation that came with that [...]

  • Page 12

    Contents Introduction VGA Drivers ............................... 2 Energy Savings .............................. 3 Optional Equipment .......................... 3 Memory.. ............................. 3 Video Memory ........................... 3 Drives ................................ 4 Math Coprocessor ......................... 4 How to Use This[...]

  • Page 13

    Setting Chip Set Feature Control Options .. . . . . . . . . . . . . . . . . . . . . Using the Green PC Features ......... Exiting SETUP .................. Post-SETUP Procedures ............... 1-16 1-17 1-19 1-19 Chapter 2 Using Your Computer Working Comfortably ..... . . . . . . . . . . . . . . . . .. . ........ Inserting and Removing Diskettes . [...]

  • Page 14

    Reconnecting the Cables to the Diskette Drive .... Removing a Hard Disk Drive From the Mounting Bracket . . . . . . . . . Installing a Drive in an External Drive Bay ......... Attaching Mounting Frames to the Drive ....... Installing the Drive ................... Connecting the Drive and Power Cables ....... Removing a Drive from an External Bay ..[...]

  • Page 15

    Tested Operating Environments ...... Video Memory and Supported Resolutions . . . . . . . . . . . . . . . . . . . Options Available from EPSON ...... Hard Disk Drive Types ........... Drive Option Information ......... DMA Assignments ............. Hardware Interrupts ............ System Memory Map ............ System I/ O Address Map ......... Con[...]

  • Page 16

    Chapter 1 Setting Up Your System This chapter briefly describes how to set up your computer. It includes the following information: 0 Unpacking your computer 0 Setting the voltage selector switch q Connecting system components 0 Turning the computer on and off 0 Running the SETUP program q Post-SETUP procedures. Unpacking Your Computer When you unp[...]

  • Page 17

    If you purchased any optional equipment that goes inside the computer-such as option cards, memory modules, or drives-you should install these devices before you connect your computer. See Chapters 3 and 4 for instructions. Setting the Voltage Selector Switch Your system is powered by a 200 watt power supply. The power supply voltage is controlled [...]

  • Page 18

    To change the voltage selector switch setting, slide the switch to the right to select 220 VAC, or to the left to select 110 VAC, as shown below. Connecting System Components Use the following illustration to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices. Setting Up Your System 1-3[...]

  • Page 19

    monitorcable monitor power inlet voltage K/B powerinlet ‘Witch AC outlet MOUE COM2 VGA Your system also includes two removable panels above the mouse and keyboard ports providing access to the game port on the main system board and to an optional port. Connecting a Keyboard and Mouse To connect a keyboard, hold the cable connector so the arrow on[...]

  • Page 20

    You must install a mouse driver if your system has not been preconfigured. See your mouse manual for instructions. (If you are using Microsoft ® Windows TM the installation program automatically loads a mouse driver for Windows applications.) Connecting a Monitor If you have a VGA or SVGA monitor (or a multifrequency monitor), follow these steps t[...]

  • Page 21

    Connecting a Printer or Other Device Your computer has one bi-directional parallel and two serial ports. To connect a printer or other peripheral device, follow the appropriate instructions below. Using the parallel port Follow these steps to connect a parallel printer to your computer: 1. Plug the connector end of the printer cable into the comput[...]

  • Page 22

    Connecting the Power Cord Follow these steps to connect the power cord: 1. Plug the power cord into the power inlet on the back panel of the computer. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet. 2. Plug the other end of the power cord into an appropriate grounded electrical[...]

  • Page 23

    4. To turn on the computer, press the power button located on the right side of the front panel, as shown below. hard disk or hard disk diskette reset speed light power light access light drive bay button I diskette drive power button The power indicator lights up. After a few seconds, the computer displays a count of its system memory, and then pe[...]

  • Page 24

    If your system is configured to automatically start Microsoft Windows or a word processing program, or has a different operating system, you will see the first menu or screen of that program displayed at this point. If your system is not configured to start like this, you will see the MS-DOS operating prompt, such as C:> or A:>, each time y[...]

  • Page 25

    SETUP lets you verify or change the following: 0 Current date and time 0 Type of diskette drive(s) and hard disk drive(s) 0 System memory 0 Video display type 0 Keyboard options 0 Processor speed 0 Internal cache function 0 Shadow options 0 Processor chip features 0 Green PC features. SETUP is stored in the computer’s ROM BIOS, so you can run it [...]

  • Page 26

    If the system detects an error in its configuration when you turn it on, you will see the following message: Press the F1 key to continue, F2 to run the setup utility If you see this message, press F2 to run SETUP to correct your configuration. The table below lists the keys you can use to perform SETUP operations. SETUP function keys Key Function [...]

  • Page 27

    Displaying System Information When you press F2 from either of the SETUP screens, you will see a list of the following: 0 Processor type 0 Coprocessor type (if one is installed) 0 Reserved memory 0 BIOS version number 0 Addresses for video mode, serial ports, and printer ports. Press any key to return to the SETUP screen. Setting the Date and Time [...]

  • Page 28

    Setting the Hard Disk Drive(s) Your system comes with a hard disk auto-sensing feature that automatically detects the type of hard disk drive(s) installed in your computer. (See Appendix A for a list of hard disk drive types and their parameters.) The SETUP program allows you to view or change the parameters for your hard disk drive. If you are usi[...]

  • Page 29

    Defining your own drive type If the parameters for your hard disk do not match the parameters detected by the auto-sensing feature, or if you want to use your drive with parameters other than the defaults, follow these steps to define your own type: 1. Move the cursor to Hard Disk 1 or 2 and press + or -until you see User Def 1 or User Def 2. 2. Pr[...]

  • Page 30

    If you installed an optional video card, follow the guidelines below to select the correct adapter type. Video display type options Select If EGA/VGA You connected your monitor to the built-in VGA port or you installed a VGA or enhanced graphics adapter (EGA) card CGA40* You installed an optional color graphics adapter set to 40-column color graphi[...]

  • Page 31

    Setting the Processor Speed The CPU Speed option sets the processor speed to fast or slow. At fast speed, your processor operates at its highest speed. At the slow speed setting, the processor operates at 8 MHz to provide compatibility with older application programs. Leave it set to fast speed unless you know your application program requires the [...]

  • Page 32

    You can also shadow 32KB or 64KB of memory that starts at the indicated addresses to RAM. If you enable these options, you cannot use the Relocate Memory feature between 640KB and 1024KB. Additional options Two additional chip set feature options allow you to slow down your system in case you need compatibility with slower option cards or diskette [...]

  • Page 33

    The Inactivity Timer1 option sets the time-out period for video signals to your monitor. When the mouse or keyboard has been inactive for the time period you select here, your computer stops sending video signals to your monitor. If your monitor is also Energy Star compliant, it goes into a low-power standby mode because it isn’t receiving video [...]

  • Page 34

    Exiting SETUP When you leave SETUP, you can save your settings and reboot your system, or exit SETUP without saving your settings. You can also return all values to the factory defaults. To leave SETUP, press E SC from any SETUP screen. From the Exiting SETUP menu, you can press these keys: Esc Returns to SETUP F4 Saves the changes you have made to[...]

  • Page 35

    You may also want to install the optional extended video drivers and utilities. (If your computer was configured for you, these drivers are already installed.) For more information on installing video drivers and utilities, see the README.TXT files included on your Drivers diskettes. To read one of these files, insert the Drivers diskette in drive [...]

  • Page 36

    Chapter 2 Using Your Computer This chapter briefly describes the following operations: 0 Working comfortably 0 Inserting and removing diskettes 0 Stopping a command or program 0 Resetting the computer 0 Changing the processor speed. Working Comfortably This section provides some tips for creating a comfortable work environment. Use good posture. Ke[...]

  • Page 37

    Be gentle with your keyboard. Too much force creates tension in your hands. Also, make sure your work surface has enough room for you to move the mouse or other pointing device freely. Use good lighting that isn’t too bright. Try to keep bright light sources out of your field of vision when you are looking at the screen. Place your monitor direct[...]

  • Page 38

    Note The 3.5-inch drive installed in your computer is drive A. If you install another diskette drive, it is drive B. You can change the drive assignments through SETUP. To insert a diskette into a 5.25-inch drive, hold the diskette with the label facing up and the read/ write slot leading into the drive. Slide the diskette into the drive and then t[...]

  • Page 39

    If these methods do not work, you may need to reset the computer as described below. Do not turn off the computer to exit a program or stop a command unless you have to, because the computer erases any data you did not save. Resetting the Computer Occasionally, you may want to clear the computer’s memory without turning it off. You can do this by[...]

  • Page 40

    If resetting the computer does not correct the problem, you probably need to turn it off and on again. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait 20 seconds. If you do not have a hard disk, insert the system diskette in drive A. Then turn on the computer. Changing the Processor Speed Your computer’s processo[...]

  • Page 41

    0 To select fast speed, hold down the Ctrl and Alt keys and press + on the numeric keypad. Note You can use the commands listed above while you are running a program. However, if the program uses one of these commands for another function, you cannot use it to change the processor speed. You can, however, change the processor speed through SETUP. T[...]

  • Page 42

    Chapter 3 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as memory modules, option cards, video memory, or a math coprocessor. This chapter first describes how to remove your computer’s cover to install options and how to replace the cover when you are finished. It then describes[...]

  • Page 43

    Removing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (as described in Chapter 4). Follow these steps to remove the cover: 1. Turn off the computer and then any peripheral devices (including the monitor and printer). 2. Disconnect the computer’s po[...]

  • Page 44

    6. Grasping the sides of the cover, lift it up at an angle and pull it off, as shown below: 7. Set the cover aside. 8. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover. If you are not properly grounded, you c[...]

  • Page 45

    Replacing the Cover When you are ready to replace the computer’s cover, follow these steps: 1. Make sure all the internal components are installed properly. 2. Check all cable connections, especially those that might have been loosened during your work. 3. Make sure all cables are out of the way so they do not catch on the cover. 4. Insert the li[...]

  • Page 46

    Locating the Internal Components As you follow the instructions in this chapter, refer to the following illustration to locate the major components inside your computer. J1-J5 video memory sockets _ coprocessor socket option card connector board J10-J12 power microprocessor I J6-J9 ,J13, J14. J16 supply I drive mounting J15 bracket drive bays SlMM [...]

  • Page 47

    Changing the Jumper Settings The jumpers on the main system board control certain functions and are preset at the factory to default positions; however, you can use the information in the following tables to change their settings, if necessary. Jumpersettings Jumper Jumper number setting Function J3 1-2 Enables VGA IRQ OFF* Disables VGA IRQ J6 1-2 [...]

  • Page 48

    Jumper settings (continued) Jumper Jumper number setting Function J16 1-2 * Enables the IDE hard disk drive controller 2-3 Disablesthe IDE hard disk drive controller * Factory setting ** MS-DOS automaticaIly reassigns parallel and serial ports. Checkyour MS-DOS manual for more information. Built-in VGA jumper settings Built-in VGA Enable Disable * [...]

  • Page 49

    3. A jumper’s setting is determined by where the jumper is placed on the pins. Use the following table to identify the pin settings for 2-pin, 3-pin, and 4-pin jumpers. To locate pin 1, look at the system board under the jumper; a triangle is traced on the board at pin 1. Jumper type 2-pin 3-pin 4-pin Position 2-3 2-3 To move a jumper from one po[...]

  • Page 50

    Installing Memory Modules Your computer comes with 4MB of memory on memory modules-also called SIMMs (single in line memory modules). By installing additional SIMMs, you can increase the amount of memory in your computer up to 16MB. There are four SIMM sockets on the main system board, and each can contain one SIMM. You can use 1MB and 4MB SIMMs. T[...]

  • Page 51

    Inserting SiMMs Follow these steps to install SIMMs: 1. Refer to the illustration on page 3-5 to locate the SIMM sockets. 2. Remove any option cards that may be blocking your access to the SIMM sockets. (See page 3-16 for instructions.) 3. Turn the computer around so the back panel is facing you. 4. Position the first SIMM at an angle over the firs[...]

  • Page 52

    5. Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown above, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it; pull it all the way out and try again. 6. Repeat steps 4 and 5 for each additional SIMM. 7. Rep[...]

  • Page 53

    2. Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end, as shown below. As you pull away the tabs, the SIMM falls to the side. Remove it from the socket. 3. If necessary, follow the same procedure to remove other SIMMs. 4. Replace any option cards you removed, as described below. 3-12 Installing [...]

  • Page 54

    Installing an Option Card This section explains how to install option cards in your computer. Your computer has five 16-bit, ISA slots; three full length and two half-length. As you install option cards, keep these guidelines in mind: Check the components on your card and the system board before deciding which slot to use. Make sure that no compone[...]

  • Page 55

    Installing a Card in a Full-length Sot Follow these steps to install an option card in one of the full-length slots: 1. Remove the retaining screw securing the option slot cover to the computer, as shown below. (Keep the screw to secure the option card to the computer.) 2. Slide out the slot cover and set it aside. (Store it in a safe place in case[...]

  • Page 56

    Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel it fit into place. If the card does not go in smoothly, do not force it; pull it all the way out and try again. 4. Secure the end of the card to the computer with the retaining screw. Installing a Card in a Half-length Sot Follow these in[...]

  • Page 57

    3. Hold the card along the top corners with the components facing down and guide it into the slot. Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the card fit into place. If it does not go in smoothly, do not force it; pull the card all the way out and try again. 4. Replace the slot c[...]

  • Page 58

    Adding Video Memory Your computer comes with 512KB of video memory. You can increase your video memory to 1MB by installing four video DRAM DIP (Dual Inline Package) chips. The chips must be 20-pin, 256KB, 70ns. Additional video memory is useful for running graphics-intensive applications or for supporting resolutions up to 1280 x 1024 in 16 colors[...]

  • Page 59

    4. Position one of the memory chips over the socket as shown below, aligning the pins on the chip with the holes in the socket. Make sure the small notch on the end of the chip aligns with the corresponding notch in the socket. notch 5. Gently press the chip halfway into the socket (to make sure it is correctly aligned). If the chip does not go in [...]

  • Page 60

    Installing the Math Coprocessor You can enhance your system’s performance for some applications by installing a Cyrix 83S87-25 math coprocessor. Note that your coprocessor socket may not look exactly like the one in the illustration. If you’re not sure how to install a math coprocessor, contact the EPSON Connection or ask for assistance. To ins[...]

  • Page 61

    4. Position the coprocessor over the socket as shown below. Align the notched corner of the coprocessor (marked with a dot) over the bevelled corner in the socket. Then gently push it straight into the socket, pressing evenly on all sides. bevelled corner 5. Replace any option cards you removed. See page 3-13. Caution Removing a coprocessor chip [...]

  • Page 62

    Chapter 4 Installing and Removing Drives This chapter describes how to install and remove optional drives in your computer. You can use these instructions to install a variety of devices, including hard disk drives, a diskette drive, a tape drive, a CD-ROM drive, or an optical drive. Although your drive may look different from the ones illustrated [...]

  • Page 63

    0 Post-installation procedures Some of the steps in this chapter may not apply for the drive you are installing. See the documentation that came with your drive for more information. Removing the Diskette Drive and Mounting Bracket Your computer has a 3.5-inch diskette drive installed in a mounting bracket. (You may also have a hard disk drive inst[...]

  • Page 64

    2. Remove the screws securing the bracket to the drive bay and brace. drive bay I brace 3. Slide the bracket and drive(s) away from the front of the computer and lift them out. lnstalling a Hard Disk Drive Using the Mounting Bracket You can install a hard disk drive below the diskette drive in the mounting bracket, once you have removed the bracket[...]

  • Page 65

    This section includes steps for the following procedures: 0 Removing the mounting frames from the hard disk drive (if necessary) 0 Installing the hard disk drive below the diskette drive in the mounting bracket 0 Replacing the mounting bracket and drives in the computer 0 Connecting the drive cables. If you have two hard disk drives, one must be co[...]

  • Page 66

    Removing the Mounting Fames If there are mounting frames attached to your hard disk drive, remove them before you install the drive. Follow these steps: 1. On your drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames. If so, remove the screws securing them to the mounting frame and remove the guid[...]

  • Page 67

    Note Before you install the hard disk drive, turn it over so you can see the circuit board, as shown below. Locate the side of the drive connector containing pin 1, indicated by a “1” or “2” printed on the board. You will need to know the location of pin 1 when you connect the hard drive cable. pin 1 Installing the Hard Disk Drive Below the[...]

  • Page 68

    2. Align the holes in the drive with the oval-shaped holes in the bracket. 3. Secure the drive with two or four screws, depending on the location of the holes. Installing and Removing Drives 4-7[...]

  • Page 69

    Replacing the bracket and drives in the computer Follow these steps to replace the bracket and drives in your computer: 1. Lower the bracket with the drives into the mounting area and slide it forward, inserting the front of the diskette drive through the drive slot in the front panel of the computer. 2. Make sure the holes in the bracket are align[...]

  • Page 70

    Connecting the Drive Cables After you replace the bracket, you need to connect the cables for both the hard disk drive and the diskette drive. This section includes steps for the following procedures: 0 Connecting the drive ribbon cable to the system board 0 Connecting the cables to the hard disk drive 0 Reconnecting the cables to the diskette driv[...]

  • Page 71

    2. Locate the hard disk drive connector on the system board. 3. Position the system board connector end of the cable so that the red wire aligns with pin 1 of the connector on the system board. There is a “1” printed on the system board to identify pin 1. hard disk drive connector 4. Make sure the holes in the connector fit over the pins; then [...]

  • Page 72

    Connecting the ribbon and power cables to the drive Follow the steps below to connect the hard disk drive ribbon cable and a power supply cable to the drive: 1. Locate the hard disk drive connector on the end of the hard disk drive ribbon cable. 2. Locate pin 1 on the drive connector. If you do not see it on the connector casing and you did not loc[...]

  • Page 73

    Caution If you do not correctly align the holes with the pins, you push in the cable connector. could severely damage your hard disk drive when you 5. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 6. Position the power supply cable connector so that its not[...]

  • Page 74

    Reconnecting the Cables to the Diskette Drive After you replace the drive bracket and connect the hard drive cables, you need to reconnect the diskette drive cables. red wire red wire Refer to the illustration above while you follow these steps: 1. Locate the connector on the diskette drive ribbon cable. 2. Identify pin 1 on the drive and align the[...]

  • Page 75

    Removing a Hard Disk Drive From the Mounting Bracket Follow these steps if you need to remove the hard disk drive from the bracket: 1. Disconnect the cables from the back of the hard disk drive and diskette drive in the bracket. Grasp the connectors and pull them straight out so you do not bend the pins; do not pull on the cables. 2. Remove the scr[...]

  • Page 76

    lnstalling a Drive in a n Edema I Drive Bay Your system comes with two externally accessible drive bays. You can use these bays to install any combination of the following: a second diskette drive, hard disk drive, CD-ROM drive, tape drive, or optical drive. If you are installing a diskette drive or a tape drive with a standard 5.25-inch diskette d[...]

  • Page 77

    Attaching Mounting Fames to the Drive Follow these steps to attach mounting frames to a drive: 1. Locate the two mounting frames and four screws that came with the drive. 2. As shown below, place a mounting frame on one side of the drive and align it so that the oval holes in the frame are positioned over the holes in the drive. Then secure the mou[...]

  • Page 78

    Installing the Drive Before you can install a drive in one of the external bays, you must first remove the mounting bracket with the diskette drive (and possibly a hard disk drive). See page 4-2 for instructions. Then follow these steps to install a drive in the upper or lower drive bay: 1. Remove the faceplate from the bay by pushing it out from t[...]

  • Page 79

    2. Slide the drive through the slot into the bay until it is flush with the front of the computer. 3. Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames. Then secure both sides of the drive to the bay using the retaining screws. 4-18 Installing and Removing Drives[...]

  • Page 80

    Connecting the Drive and Power Cables To connect the drive to the computer, you need to connect both the drive ribbon cable and a power supply cable. If you are installing a hard disk drive, follow the instructions on pages 4-9 through 4-12. Then go to step 5. If you are installing a diskette or tape drive, follow the steps below. 1. If you are ins[...]

  • Page 81

    If you are installing a 3.5inch diskette drive with a header connector, see page 4-13 for instructions on connecting the cable. 3. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 4. Align the notched corners of the power supply cable connector with the notche[...]

  • Page 82

    Caution If you do not align the cable connectors correctly, you could severely damage your drive when you push them in. 5. If you installed a hard disk drive in one of the external bays, replace the faceplate. Insert one side of the plate, then gently press on the other side until it snaps into place. If you installed a diskette drive in the bay, i[...]

  • Page 83

    3. Remove the two screws securing the drive on each side. 4. Reach behind the drive and gently push it to the front of the bay; then pull it out of the slot. 5. Once you have removed the drive, replace the faceplate by inserting one side of the plate, then gently pressing on the other side until it snaps into place. 6. Replace the diskette drive an[...]

  • Page 84

    Chapter 5 Troubleshooting If you have any problems as you set up and use your computer, refer to this chapter. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer. The troubleshooting suggestions in this chapter are organized in general categories, such as “The computer will not[...]

  • Page 85

    Use these guidelines to locate information about your system. Serial number: Look on the label on the bottom of the computer to find the serial number. System BIOS version: Restart your system. You’ll see the system BIOS version number displayed on the screen when your system performs power-on diagnostics. System configuration: MS-DOS version: St[...]

  • Page 86

    The Computer Will Not Start The power light is on, but the computer does not start. Place a bootable diskette in drive A and turn on the computer again. The computer does not start and the powerlight is not lit. Make sure the power cord is securely connected to both the AC inlet on the back panel and an electrical outlet. The power cord is securely[...]

  • Page 87

    The Computer Does Not Respond The computer locks up. Wait a few moments; if your computer does not respond after a reasonable length of time, press Ctrl Alt Del. If that doesn’t work, press the RESET button. You may have installed memory using SIMMs that work at the wrong speed. You can try using the SETUP program to insert a wait state (see Chap[...]

  • Page 88

    Nothing happens when you type on the keyboard. The Lockout Timer may be set in SETUP. This option inactivates the keyboard for a specified period of time after the system returns to an active mode from a low-power standby mode. This delay gives Energy Star compliant monitors the time they need to return to an active mode. Wait a few seconds and try[...]

  • Page 89

    Monitor Problems There is no display on the screen. Check that the monitor’s power switch is on and that its power light is lit. Also, the computer may be in low-power standby mode. When you press a mouse button or a key on the keyboard, see if the monitor displays an image. The power light is on, but you still do not see anything on the screen. [...]

  • Page 90

    Turn off the monitor’s power, wait five seconds, and turn it back on. If the light still does not come on, check the electrical outlet for power. Turn off your monitor and unplug it from the outlet. Then plug a lamp into the wall outlet and turn it on. If the light turns on, your monitor may be faulty. Diskette Problems You see a diskette error m[...]

  • Page 91

    Something is wrong with the data in the files If you are using MS-DOS, use CHKDSK to repair the files. You may also be able to use special utilities or diagnostics to solve this problem. Diskette Drive Problems A newly installed diskette drive is not working properly. Make sure you have installed the drive correctly and check all the cable connecti[...]

  • Page 92

    You see a hard disk drive error when you start your system. Run SETUP and check that your system’s auto-sensing feature is detecting the correct drive type. If auto-sensing is enabled and SETUP displays information that does not match your drive, you may need to define your own drive type. See Chapter 1. Make sure the jumpers on the system board [...]

  • Page 93

    You have been using your hard disk drive successfully for some time but notice a reduction in performance. The data on the disk may have become fragmented. Back up all your data and use a disk compaction utility to reorganize the files on your disk. If you cannot access data on your hard disk or you are seeing read/ write errors, the disk may have [...]

  • Page 94

    Yourapplication haslocked the computer, making it unresponsive to keyboard commands Reset the computer and try again. If resetting the computer does not help, turn it off, wait 20 seconds, then turn it on again. Some software, like OS/2 ® , UNIX,® or NetWare,® needs a minimum of 8MB to 16MB of RAM to work correctly. Check your software documenta[...]

  • Page 95

    Option Card Problems A newly installed option card is not working correctly. Make sure the option card is installed correctly and is well-seated in its slot. Run the SETUP program to update your computer’s configuration after you install the card. Also, perform setup procedures for any software you are using with the option card. See the document[...]

  • Page 96

    Memory Module Problems The memory count displayed by the power-on diagnostics program is incorrect. You may have installed the SIMMs incorrectly. They may be the wrong type or speed, or they may not be inserted all the way. See Chapter 3 for information on installing SIMMs. Controller Problems You see a controller error for the drive controllers, t[...]

  • Page 97

    Internal Battery Problems The screen displaysan error message prompting you to run SETUP when you start your system, or your system displays as incorrect time and date. If your system has not been used for an extended period of time, your internal NiCad backup battery may be discharged. First, run SETUP to enter the correct time and date. (You may [...]

  • Page 98

    Appendix A Specifications CPU and Memory 32-bit CPU Green PC energy saver System speed Memory Cyrix 486SLC2-50 microprocessor Energy Star compliant, low-power standby mode for the hard disk drive and video signals sent by the computer to the monitor; select timeout periods in SETUP; in a standard configuration of one hard disk drive and one diskett[...]

  • Page 99

    Video RAM Shadow RAM Memory relocation Cache Math coprocessor Clock/ calendar Controllers Video Diskette Hard disk 512KB DRAM on main system board; expandable to 1MB using four 4 x 256 DIP-type DRAM chips Supports shadowing of system and video BIOS ROM into RAM Supports relocation of 128KB of memory from A0000h to BFFFFh 1KB of internal cache on pr[...]

  • Page 100

    Interfaces Monitor Parallel Serial Keyboard Mouse Optional game port Option dots Video interface for fixed or multi-frequency monitor built into system board; 15-pin, D-shell connector One standard parallel, unidirectional or bidirectional interface built into main system board; 25-pin, D-shell connector; operation controllable by SETUP option Two [...]

  • Page 101

    Mass Storage Internal mounts: One 3½-inch wide, one-inch high drive Externally accessible mounts: One 3½-inch wide, one-inch high drive and two 5¼-inch wide, half-height drives Diskette drives 3.5-inch diskette drive, 1.44MB (high-density) or 720KB (double-density) 5.25-inch diskette drive, 1.2MB (high-density) or 360KB (double-density) Combinat[...]

  • Page 102

    SETUP Program Stored in ROM; accessible by pressing F2 during boot Physical Characteristics width Depth Height Weight Power Supply Type Input ranges Maximum outputs Frequency Cables 16.8 inches (427 mm) 15.8 inches (401 mm) 4.4 inches (112 mm) 17 lb (7.7 kg) (with one diskette drive, but without keyboard) 200 Watt, switchable, UL/TUV listed, fan-co[...]

  • Page 103

    Environmental Requirements Condition Temperature Humidity (non-condensing) Operating range Storage range 41° to 90° F -4° to 140° F (5° to 32° C) (-20° to 60° C) 20% to 90% 10% to 90% Altitude Maximum wet bulb Acoustical noise -330 to 9,900 ft (-100 to 3,000 m) 68° F (20° C) 46.2 d B -330 to 39,600 ft (-100 to 12,000 m) 134° F (57° C) N[...]

  • Page 104

    Video Memory and Supported Resolutions Memory Resolution Requirements 640 x 480 512KB 1MB 1MB 800 x 600 512KB 1MB Color 256 32K/64K 16.7M (TrueColor) 256 32K/64K 16 256 16 Vertical Frequencies (Hz) 60/72 60/72 60/72 56/60/72 56/60/72 43.5/60/70/ 72 43.5/60/70/ 72 43.5 Remarks 8 bits/pixel 16 bits/pixel 24 bits/pixel 8 bits/pixel 16 bits/pixel 4 bit[...]

  • Page 105

    Hard Disk Drive Types Your computer comes with a hard disk auto-sensing feature. When you select AUTO DETECT 1 or 2 for your hard disk type in SETUP, the system detects the type of hard disk drive you have installed and fills in the drive information using values in the following table. Hard disk drive types Type 1 2 3 4 5 6 7 8 9 10 11 12 13 14 16[...]

  • Page 106

    Hard disk drive types(continued) * Actual formatted size may be slightly different from size on drive label; you cannot change thisvalue. Specifications A-9[...]

  • Page 107

    Drive Option lnformation Hard disk drive options for 1-inch IDE drives * Select 1 or none for the precomp value. If neither of these optionsare available, select the maximum available precomp value. A-10 Specifications[...]

  • Page 108

    IDE hard disk drive jumper settings Model number Slave drive Single drive C/D jumpered C/D jumpered C/D jumpered C/D jumpered C/D jumpered C/D jumpered C/D jumpered DS jumpered DS jumpered * No jumpers No jumpers No jumpers Masterdrive C/D jumpered C/D, DSP jumpered C/D jumpered C/D jumpered C/D jumpered C/D jumpered C/D jumpered DS, jumpered or DS[...]

  • Page 109

    [...]

  • Page 110

    System Memory Map FF0000h 0F0000h 0C8000h 0C0000h 0A0000h 000000h Memory to relocate BIOS System memory on board Available VGA BIOS ROM Display memory Conventional system memory: 640KB 16MB (Maximum system memory) 1MB 640KB Specifications A-13[...]

  • Page 111

    System l/O Address Map Hex address Assigned device 000 - 01 F DMA controller 1,8237 020 - 03F Interrupt controller 1,8259 022 - 024 Ali M1217 configuration register 040 - 05F Timer, 8254 060 - 06F Keyboard controller, 8042 070 - 07F(CMOS) Real-time clock NMI (non-maskable interrupt) mask 080 - 09F DMA page register, 74LS612 0A0 - 0BF Interrupt cont[...]

  • Page 112

    System I/O addressmap (continued) Hex address Assigned device 390 - 393 Cluster 3A0 - 3AF SDLC, bisynchronous 2 3B0 - 3BF Monochrome display and printerport 3C0-3CF Enhanced graphicsadapter 3D0-3DF Color graphics monitor adapter 3F0 - 3F7 Diskette drive controller 3F8 - 3FF Serial port 1 6E2, 6E3 Data acquisition (adapter 1) 790 - 793 Cluster (adap[...]

  • Page 113

    [...]

  • Page 114

    Index A AC power inlet, 1-5, 1-7, 5-3 Address map, system I/O, A-14 -15 Addresses, memory, 1-12, 1-17, A-13 Altitude, A-6 Application program compatibility, A-6 copy protected, 2-5 display problems, 5-6 errors, 5-10-11 exiting, 1-9, 2-4 installing, 1-19 problems, 5-10 -11 requiring slow speed, 1-16, 2-5 stopping, 2-3 timing requirements, 2-5 Auto-s[...]

  • Page 115

    Configuration changing, 1-9, 1-11 -19 drive, 4-22 errors, 1-11 files, 3-20, 5-2 SIMM, 1-14, 3-9 system, 5-1 -2 Connecting keyboard, 1-4 modem, 1-6 monitor, 1-5 mouse, 1-4 -5 power cords, 1-5 -7, 3-2, 3-4 printer, 1-6 Connector diskette drive, 4-2, 4-13, 4-19 -21 hard disk drive, 4-6, 4-10 -12 keyboard, 1-4, 1-15 monitor, 1-5 pin assignments, A-16 p[...]

  • Page 116

    Diskette drive (continued) faulty, 5-7 installing, 4-1 -22 jumper, 3-6 latch, 2-3, 5-7 light, 1-8, 2-3 power cable, 4-19 -21, 5-8 problems, 5-8 removing, 4-21 types, A-4 Display adapter defining, 1-14 jumper settings, 5-6 DMA assignments, A-11 DRAM video chips installing, 3-17 -18 type, 3-17, A-2 Drive bays, location, 3-5 Drive bracket, 3-5, 4-24, [...]

  • Page 117

    Hard disk drive (continued) formatting, 5-9 grounding plate, 4-5 guiderail, 4-5 installing, Intro-4, 4-1 -22 jumpers, 4-4, 4-15, 5-8 -9, A-11 light, 1-8 master, 4-4, 4-15, A-11 mounting frames, 4-5, 4-16 parameters, A-8 -10 physical format, 5-9 problems, 5-8 -10 removing, 4-14, 4-21 -22 setting type, 1-13 slave, 4-4, 4-15, A-11 standby mode, Intro-[...]

  • Page 118

    M Main system board, see System, board Mass storage, Intro-l, Intro-4, 4-1, A-4 Master hard disk drive, 4-4, 4-15, A-11 Math coprocessor installing, 3-19-20 socket, 3-5 type, Intro-4, 1-12, 3-19, A-2 Memory addresses, 1-12, 1-17, A-13 clearing, 2-4 CMOS RAM, 1-10, 3-6, A-2 count, 1-8 extended, 1-16, A-13 installing, 3-9 insufficient, 5-11 map, A-13[...]

  • Page 119

    Operating system (continued) prompt, 1-19 reloading, 2-4 version number, 5-2 Optical drive, Intro-4, 4-1, 4-15 Option cards connector board, 3-5 DIP switches, 5-12 guides, 3-14 installing, Intro-3, 3-13 -16 jumpers, 3-13, 5-12 problems, 5-12 removing, 3-7, 3-16 Option slots available, Intro-l cover, 3-14, 3-16 full-length, 3-14-15, A-3 half-length,[...]

  • Page 120

    Prompt, 1-10, 1-19 PSI 2 compatible keyboard, Intro-1, A-3 mouse, Intro-l, 1-4 -5, A-34 R RAM, Intro-l-2, 1-16, A-2 Read/ write errors, 5-10 slot, 2-3 README files, Intro-2, 1-20 Real-time clock, 1-12, A-2 Refresh cycle time, 1-17 Relocate memory option, 1-16 Repairing files, 5-8 Reserved memory, 1-12 RESET button, 1-8, 2-4 Resetting the computer, [...]

  • Page 121

    Software, see Application programs Speaker, A-3 Specifications, A-1 -16 Speed, see Processor speed Speed light, 1-8, 2-5 Standby mode, Intro-3, 1-17 -18 5-5 -6, 5-8 -10, A-l Static electricity, 3-17 Stopping a command or program, 2-3 Storage devices, Intro-l, Intro-4, 4-1, A-4 System BIOS, 5-1 -2, A-1 board, 3-5 -6, 3-9, 3-13, 4-10 configuration, 5[...]

  • Page 122

    Glossary 486SLC2-50 A processor chip specifically designed for high-performance systems. The chip is fully compatible with the i486 instruction set, and includes a 1KB instruction/ data cache. A batch file that MS-DOS executes automatically each time you turn on or reset the computer. BIOS Basic Input/ Output System. Routines in ROM that handle the[...]

  • Page 123

    CPU Central Processing Unit. The integrated circuit (chip) responsible for integrating program instructions, performing calculations, and controlling all input and output operations. Driver A program that controls a specific piece of equipment in the system. Examples of drivers include expanded memory managers, display drivers, printer drivers, and[...]

  • Page 124

    Memory module A small circuit board, commonly called a SIMM (single inline memory module), that contains surface-mounted memory chips. You can add memory modules to the main system board to expand your computer’s memory. Microprocessor A CPU chip, such as the 486SLC. See also CPU. Numeric coprocessor See Coprocessor. Parallel A way of organizing [...]

  • Page 125

    Read Only Memory. The portion of the computer’s memory that contains permanent instructions and cannot be modified. Unlike RAM, ROM retains its contents even after you turn off the computer. See also RAM. RS-232C A standard serial interface. The computer has a connector that lets you attach an RS-232C-compatible device to your computer. Serial A [...]

  • Page 126

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  • Page 127

    EPSON Worldwide Subsidiaries Epson Deutschland GmbH Ztilpicher StraBe 6, 4000 Dusseldorf 11 Germany Phone: 21l-56030 Telex: 41-8584786 Epson France S.A. B.P. 320, 68 Bis Rue Marjolin 92305 Levallois-Perret Cedex France Phone: 33-l-4737-3333 Telex: 42-610657 Epson Iberica, S.A. Avda. de Roma 18-26 08290 Cerdanyola de1 valles 08036 Barcelona, Spain P[...]

  • Page 128

    Distributors South America SISCO SBo Paulo, SP Brazil Tel: (5511) 574-8877 Fax: (5511) 572-1306 Exhibit Computer Bogota, Colombia Tel: (571) 218-2700 Fax: (571) 218-5370 UPEN Computer Systems Bogota, Colombia Tel: (571) 257-7800 Ace Computers &Electronics Georgetown, Guyana Tel: (592) 25-65-48 Fax: (592) 26-39-67 Alvimer S.R.L. Trading Inc. Ciu[...]

  • Page 129

    Caribbean Caribbean Computer Systems, Ltd. Bridgetown, Barbados Tel: (809) 429-7050 Fax: (809) 427-6089 North Atlantic Data Systems Hamilton, Bermuda Tel: (809) 295-7111 Fax: (809) 292-3834 Columbus Limited Grand Cayman, West Indies, B.W.I Tel: (809) 949-8039 Fax: (809) 949-7537 WTG/ APTEC Systems Limited Kingston, Jamaica Tel: (809) 929-9250 Fax: [...]