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Table of contents for the manual
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Page 1
Motorola SM56 Soft ware Mo dem s Quick Start User's Guide Contents 1 Introduct ion 2 Preparing The Computer For Installation 3 Installing The M odem H ardware 4 Installing The Modem on Windows 9x, Millennium, Windows 2000 and Windows XP. 5 Installing The Modem on Windows NT 4.0 6 Verifyi ng Correct Installation 7 Troubleshooting 8 Un-installin[...]
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wo rk o n the other OS . Mak e sure y ou have the correct driv ers befo re installing Com puter OEM s that bundl e the SM 56 mo dem can benef it fro m sizable co st reduc tio ns, hardw are reductio n, and low er po wer co nsump tion. End users ben efit f rom quick , easy and affo rdable soft ware upgrad es, w hich h elp them k eep current w ith the[...]
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To ensure prob lem-f ree i nsta llatio n ensu re that an unu sed COM port is availa ble. T he SM56 instal l prog ram interrog a tes lower C OM po rts (below COM 5) and installs the mo dem o n the first available an d unused port. A lthoug h t he SM 56 fun ctions perf ectly on any available CO M port, some c ommunica tion s ap plic ati ons ma y not [...]
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Fo r D/F/T AM and D /F/TA M/S peak erphon e mo dems, W indo ws f inds a secon d device after th e mod em has been installed. Wi ndow s notif ies y ou that it has found a S erial Wa ve Device for the mod em and prom pts fo r a Wave Device drive r. Re-po i nt to the Moto rola disk /CD- RO M and click OK . It find s the IN F fi le and installs the app[...]
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open so me termin al application, suc h as Hy perTe rminal, and issue the ATI commands m anually . Verifying Prop er Hardware Op eration To v erify correct SM56 modem hardw are operation , y ou can use the follo wing local analo g loop back (L AL) test procedure, as fo l low s: 1. Im portant: Remove the te lep hone li ne cable fro m the m od em car[...]
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2. Doub le click the System ic on. 3. Expand the Modem branch. 4. Doub le click the Motorola S M56 .... modem. 5. Select the Modem tab. Mak e a note o f the CO M po rt num ber. 6. Select the Resou rces tab. Mak e a note o f the I RQ num ber listed. 7. For D OS suppo r t to o perate co rrectly , the SM56 modem canno t occupy the standard I RQ for th[...]
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Contact y our sou nd card vendo r fo r driver upda tes or more inf orm ation. • The m odem ca nno t com plete a c onnec tion to a nothe r mo dem 1. Ensure that y our modem is dialing the correct numbe r. Ensure that y ou' ve specified the co rrect area code, if one is required. 2. Determine w hether the remo te modem is correctly conf igured[...]
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appli cations When dialing a remote sy stem that requires y ou to enter selections using the telephone k ey s, such as a voice- mail depot o r bank -acco unt i nfo rmatio n prov ider, y ou can lengthen the du ration o f the tones y our mo dem sends, so that the remo te sy st em can detect them better. To adjust DTMF tone length, use the A T+V TD n [...]
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to do t his ; refe r t o th e next s ect ion. • How Do I Add AT Comma nds Before the Modem Dia ls My ISP? 1. Open the Co ntrol Panel. 2. Doub le-click the Modems icon . 3. Click on once to select the Motorola S M56 ...M odem . 4. Cl i ck on Proper ti es . 5. Se le ct Con nection . 6. Cl i ck on Advanced . 7. In th e Extra Set tings box , ch ain A[...]
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8. Follow the prompts and po int to the locatio n where y ou hav e stored the latest driver. 9. Select Yes when ask ed to re boot t he s y stem. Importan t: There i s no Upgr ade applic at ion f or Wi ndows NT 4.0. To upg rade to a new version of the mode m, you must fi rs t un in sta ll the pr evious ver sion (Ru n uni nst al l fr om Add /Remove P[...]
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10 Impr oving Direct X Speaker phone Perf ormance and Qual ity Importan t: This section app lies only to Data/Fax/S peakerphon e driver builds using soft -spea kerpho ne impleme ntatio ns. Th ese drivers use W i ndow s Direct X and the PC sound sy st em instead of dedicated v oice hardw are on the mo dem board (i.e. instead of vo ice cod ec and spe[...]
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possi bl e. Inf orm ation about the pro blem: • The actions and steps that y ou pe rfo rmed. • A description o f w hat y o u saw ; be specific. • A description o f w hat y o u expe cted to see. • If possible, a descriptio n of what y ou saw using othe r mod ems under the same co nditio ns. Appendix A: SM 56 M ain Fe atures • Com patibilit[...]
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ATTE NTI ON: Ca refully Read This Imp ortant Do cument THE FOLLOWING AGREEMENT IS A LEGAL AGREE MENT BET WEEN YOU (E ITHER AN INDIVIDUAL OR ENTITY) , AND MO TOROLA, INC. (FOR ITSELF AND ITS LICENSOR S). THE RIGH T TO USE TH IS PRODUC T IS SOLD ONLY ON THE C ONDIT ION THAT Y OU AGREE TO THE FOLLOWING LICENSE. USING THIS PRODUCT CONSTITUTES ACCEP TAN[...]
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THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE , OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECT ED. N O ORAL OR WRITTEN REPRESENTAT IONS MADE BY MOTOR OLA OR AN AGENT THEREO F SHAL L CREATE A WA RRANTY OR IN ANY WAY INCREASE THE S COPE OF THIS W ARRANTY. BECAUSE SOME JURISDICTI ONS DO NOT ALLOW THE E XCLUSION OR LIM ITATION OF IMPLI E D WARRANTI[...]