eMachines G430 manual

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Table of contents for the manual

  • Page 1

    eMachines G630/G430 Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.acer .com.tw[...]

  • Page 2

    II Revision History Please refer to the table below for the up dat es made on eMachines G630/G430 service guides. Date Chapter Up date s[...]

  • Page 3

    III Copyright Copyright © 2009 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any lan guage or computer language, in any form or by any means, electronic, mechanical, magne tic, optical, chemi cal, manual or otherwise, without th[...]

  • Page 4

    IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appe ar on screen. NOTE Gives bits and pieces of additional information related to the current topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to av[...]

  • Page 5

    V Preface Before using this information and the product it s upports, please read the fo llowing general info rma tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CONFIGUR A TION decided for Acer's "glo bal" product offering. T o better fit local market requirements and enhance product co[...]

  • Page 6

    VI[...]

  • Page 7

    VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Your Acer Notebook tour . . . . . . . . . . . . . . .[...]

  • Page 8

    VIII T able of Contents Removing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Removing the TouchPad Bra cket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing [...]

  • Page 9

    IX T able of Contents Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 10

    X T able of Contents[...]

  • Page 11

    Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many features: Operating System • Genuine Windows® 7™ Platform • AMD T urion™ II dual-core processor* • AMD Athlon™ 64 II dual-core processor* • AMD Sempron™ pr ocessor* • AMD M880G Chipset System Memory • Dual-channel support • Up to 2 G[...]

  • Page 12

    2 Chapter 1 • 3.30 kg (7.29 lbs.) with 6-cell battery pack Communication • Integra ted webcam* •W L A N : • 802.1 1b/g •L A N : • Fast Ethernet; W ake-on-LAN ready Privacy control • BIOS user , supervisor , HDD passwords • Kensington lock slot Power subsystem •A C P I 3 . 0 • 48.8 W 4400 mAh PES- certified battery • 3-pin 65 W[...]

  • Page 13

    Chapter 1 3 System Block Diagram[...]

  • Page 14

    4 Chapter 1 Your Acer Notebook tour Front View No. Icon Item Description 1 Acer Crystal Ey e webcam Web camera for video communication (for selected models). 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 T ouchpad toggle T urns the internal touchpad on and off. Power button T urns the computer on and off. Wi[...]

  • Page 15

    Chapter 1 5 Closed Front View NOTE: 1 The front pa ne l in di ca to rs are visi b l e ev en when the comput er co ver is closed 7 Click buttons (left and right) The left and right buttons function like the left and right mouse bu tt ons. 8 Palmrest Comfortable support area for your ha nds when you use the computer . 9 HDD Indicates when the hard di[...]

  • Page 16

    6 Chapter 1 Rear View Left View No. Icon Item Description 1 V entila tio n slots Enable the computer to stay cool, even after prolonged use. No. Icon Item Description 1 DC-in jack Connects to an AC adapter 2 Ethernet (RJ-4 5) port Connects to an Ethernet 10/100-based network. 2 External display (VGA) port Connects to a display device (e.g. external[...]

  • Page 17

    Chapter 1 7 Right View Bottom View No. Item Description 1 Optical drive Internal optica l drive; accepts CDs or DVDs. 2 Optical disk access indicator Lights up when the optical drive is acti ve. 3 Optical drive eject button Ejects the optical disk from the drive. 4 Emergency eject hole Ejects the optical drive tray when the computer is tu rned off.[...]

  • Page 18

    8 Chapter 1 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Memory compartment Houses the computer's main memory . 5 V entilation s lots and cooling fan Enable the computer to stay cool, even after prolonged use. Note : Do not cover or obstruct the fan opening. No. Icon Item Description[...]

  • Page 19

    Chapter 1 9 Indicators The computer has several easy-to-read status indicators . The front panel indicators are visible even when the computer cover is closed. Icon Functi on Description Power Indicates the computer's power status. Battery Indicates the computer's battery status. Charging: The light shows amber when the battery is chargin[...]

  • Page 20

    10 Chapter 1 TouchPad Basics The following items show you how to use the T ouchPa d: • Move your finger across the T ouchPad (1) to move th e cursor . • Press the left (2) and right (3) buttons located beneath the T ouchPad to perform selection and execution functions. These two buttons are simila r to the left and right buttons on a mouse. T a[...]

  • Page 21

    Chapter 1 11 Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor , lock, Windows, fun ction and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off. The embedded numeri c keypad functions like a desktop nume ric keypad. It is indicated[...]

  • Page 22

    12 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu. It can also be used with other keys to provide a variety of functions: <> : Open or close th e S tart men[...]

  • Page 23

    Chapter 1 13 Hot Keys The computer employs hotkeys or key combinations to access most of the computer ’s controls like screen brightness, volume out put and the BIOS utility . T o activate hot keys, press and hold the < Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Functi on Description <Fn> + <F4>[...]

  • Page 24

    14 Chapter 1 Special Key Y ou can locate the Euro symbol and the US dollar si gn at the upper-center an d/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and the n press the <5> key at the upper-center o f the keyboard. NOTE: Note : Some fonts and software do not support the Eu[...]

  • Page 25

    Chapter 1 15 Hardware Specifications and Configurations Processor Processor Specifications CPU Fan T rue V alue T able Item Specification CPU • AMD T urion™ II dual-core processor • AMD Ath lon ™ 64 II dual-core processor • AMD Sempron™ processor Core Logic • AMD M880 G Chipset • A T I Mobility Radeon™ HD 4 570 • ENE KB926 D3 fo[...]

  • Page 26

    16 Chapter 1 Northbridg e Southbridge BIOS System Memory Item Specification Chipset AMDRS880M Features HDCP EEPROM Item Specification Chipset AMD SB710 Features N/A Item Specification BIOS vendor Phoenix BIOS BIOS V ersion V0.1 1 T04 BIOS ROM type Flash Features • Flash ROM 1MB • Supports ISIPP • Supports Acer UI • Supports multi-boot • S[...]

  • Page 27

    Chapter 1 17 Memory Combinations NOTE: Above table lists s ome system memory configur ations. Y ou may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface Wireless Module 802.1 1b/g Hard Disk Drive Interface Slot 1 Slot 2 T otal Memory 0MB 512MB 51[...]

  • Page 28

    18 Chapter 1 Super-Multi Drive Buffer size 8 MB 8 MB 8 MB I n t e r f a c e S ATA S ATA S ATA S ATA Internal transfer rate (Mbits/sec, max) N/A 395~952 (typical) 850 Mbits/s maximum N/A I/O data transfer rate (Mbytes/sec max) N/A 300 300 maximum N/A DC Power Requirements V ol tage tolerance 5V ±5% 5V ±5% 5V ±5% 5V ±5% Item Specification V endor[...]

  • Page 29

    Chapter 1 19 Audio Interface Speakers Applicable disc formats • DVD-ROM: • 4.7GB (Single Layer) • 8.5GB (Dual Layer) • DVD-R: • 3.95GB (V er . 1.0: read on ly) • 4.7GB (V er . 2.0 for Authoring: read only) • 4.7GB (V er . 2.1 for General: r ead & write) • (DL) 8.5GB (V er . 3.0) • DVD-RW : • 4.7GB (V er. 1.2/ Rev 1.0, 2.0, 3[...]

  • Page 30

    20 Chapter 1 Microphone Power and Keyboard Controller Battery LCD 17.3” Card Reader Frequency Range N/A Distortion N/A Item Spec ification V endo r and Model N/A Directivity N/A Current Co nsumption N/ A S/N Ratio N /A Frequency N/A Item Specification Controlle r Keyboard eMACHINES EM-7T Features • T ouchpad pointing device T otal number of key[...]

  • Page 31

    Chapter 2 21 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility . However , if you encounter configuration problems, you may need to run[...]

  • Page 32

    22 Chapter 2 eMachines G630/G430 BIOS Information The Information screen displays a summary of your computer ha rdware information. NOTE: The screen above is for your reference only . Actual values may differ according to model. The table below describes the parameters in this screen. Parameter Description CPU T ype This field shows the CP U type a[...]

  • Page 33

    Chapter 2 23 Main The Main screen allows th e user to set the system time and date as well as enable and disable bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen. Parameter Description Format/Option System T ime Sets the system time. Th[...]

  • Page 34

    24 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unauthori zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. NOTE: When you are prompted to enter a password, you ha ve three tries befo re the syst[...]

  • Page 35

    Chapter 2 25 your password. If you forget your p assword, you ma y have to return your notebo ok computer to your dealer to reset it. Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Passw[...]

  • Page 36

    26 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current passw or d in the Enter Curr en t Pa ssw or d field and press Enter . 3. T ype a password in the Enter New Password field. Retype the password in the Confirm Ne[...]

  • Page 37

    Chapter 2 27 Boot This menu allows the user to deci de the order of boot devices to l oad the operating syste m. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module bay . Select Boot Devices to select specific devices to support boot. PhoenixBIOS Setup Utility Item Specific Help Use < &[...]

  • Page 38

    28 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup De[...]

  • Page 39

    Chapter 2 29 BIOS Flash Utilities The BIOS flash memory upd ate is required for th e following condition s: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Flash utility to updat e th e system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you s[...]

  • Page 40

    30 Chapter 2 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order , for example, if using USB HDD to Update BIOS, move USB HDD to position 1. 3. Execute the FLASH.BA T batch file to update BIOS in DOS mode. The flash process[...]

  • Page 41

    Chapter 2 31 4. In flash BI OS, the me ssage Please do not remo ve AC Power Source displays. Plug in the AC po wer to continue. 5. Flash is complete when the message Flash programming complete displays. WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double-click the WinFlash executable. 2. Click OK to begin the update.[...]

  • Page 42

    32 Chapter 2 Remove HDD/BIOS Password Utilities This section provide s you with de tails about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is gen erated. T o reset the HDD p assword, perform the following step s: 1. An error code is generated for unlocking the HDD. Note down this code.[...]

  • Page 43

    Chapter 2 33 Removing BIOS Passw or ds: T o clear the User or Supervisor passwords through hardware, open the WLAN door and use a metal instrument to short the J1 jumper. Cleaning BIOS Passwords T o clean the User or Supervisor passwords using software utilites, perform the following steps: 1. From a DOS prompt, execute clnpwd.e xe 2. Press 1 or 2 [...]

  • Page 44

    34 Chapter 2 The onscreen message determines whether the func ti on is successful or not. Using Boot Sequence Selector The Boot Sequen ce Selector allows the boot o rder to be change d withou t accessing the BIOS. T o use Boot Sequence Selector , perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3. Selec[...]

  • Page 45

    Chapter 2 35 Using DMITools The DMI (Desktop Management Interface) T ool copies BIOS information to EEPR OM to be used in the DMI pool for hardware managemen t. When the BIOS displays V erifying DMI pool data it is checki ng that the t able correlates with the hardw are before sending to the operating system (Windows, etc.). T o update the DMI Pool[...]

  • Page 46

    36 Chapter 2 Using the LAN MAC EEPROM Utility Y ou can use the MAC.BA T utility to write t he MAC.CFG file to the EEPROM under DOS mode. 1. Use a text editor (for example: Notepad) to open the MAC.CFG file. Y ou can see the MAC.CFG contents as below: 2. In DOS mode, run the MAC .BA T file to write MAC values to eeprom. WriteData = ‘001 12233 4455[...]

  • Page 47

    Chapter 3 37 Machine Disassembly and Replacement IMPORT ANT : The outside housing and color may vary from the mass produced model. This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting . Disassembly Requirements T o disassemble the computer , you need the follow ing tool s: ?[...]

  • Page 48

    38 Chapter 3 Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system. 3. Place the system on a flat, st able surface. 4. Remove the battery pack. Disassembly[...]

  • Page 49

    Chapter 3 39 External Module Disassembly Process IMPORT ANT : The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic represen tati on of the external module disassembly sequence and instructs you on the components that need to be removed du ring servicing. [...]

  • Page 50

    40 Chapter 3 Removing the Battery Pack 1. T urn the computer over . Slide th e battery lock in the d irection shown. 2. Slide and hold the battery rel ease latch to the release po sition (1), then lift out the battery pack from the main unit (2). 1 2[...]

  • Page 51

    Chapter 3 41 Removing the SD Dummy Card 1. Push the SD dummy card all the way in to eject it . 2. Pull it out from the slot.[...]

  • Page 52

    42 Chapter 3 Removing the Lower Covers 1. See “Removing the Battery Pack” on page 40. 2. Remove the three (3) screws securing the Memory and HDD Covers. 3. Remove the HDD cover as shown. 4. Carefully open the Memory Cover . Ste p Size Quantity Screw T ype Lower Covers M2.5*8 3 Memory Cover HDD Cover[...]

  • Page 53

    Chapter 3 43 Removing the Optical Drive Module 1. See “Removing the Battery Pack” on page 40. 2. Remove the screw securing the ODD module. 3. Insert a suitable tool into the access slot in the battery bay as shown. G ently lever the ODD module out of the chassis. 4. Pull the optical drive modul e out from th e ch assis. Ste p Size Quantity Scre[...]

  • Page 54

    44 Chapter 3 5. Remove the two (2) screws se curing the ODD bracket a nd remove the ODD bracket fro m the optical disk drive module. 6. Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module. Ste p Size Quantity Screw T ype ODD Bracket M2*3 2[...]

  • Page 55

    Chapter 3 45 Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 42. 2. Push out the release latches on both sides of the DIMM socket to release th e DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the seco nd DIMM module if present.[...]

  • Page 56

    46 Chapter 3 Removing the WLAN Module 1. See “Removing the Lower Covers” on page 42. 2. Remove the adhesive tape securing the Antenna cables in place. 3. Disconnect the antenna cables from the WL AN Board. NOTE: Cable placement is Black to the MAIN terminal (upper) and White to the AUX terminal (lower).[...]

  • Page 57

    Chapter 3 47 4. Move the antenna away and remove the two (2) screws to release the WLAN Board . 5. Detach the WLAN Board from the WLAN socket. NOTE: When reattaching the antennas, ensure th e cables are tucked into the chassis to prevent dama ge. Ste p Size Quantity Screw T ype WLAN Module M2*3 2[...]

  • Page 58

    48 Chapter 3 Removing the Hard Disk Drive Module 1. See “Removing the Lower Covers” on page 42. 2. Using the pull-tab, slide the HDD Module in the di rection of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay . NOTE: T o prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.[...]

  • Page 59

    Chapter 3 49 4. Remove the four (4) screws (two each side ) securing the hard disk to the carrier . 5. Remove the HDD from the carrier . Ste p Size Quantity Screw T ype HDD Carrier M3*3 4[...]

  • Page 60

    50 Chapter 3 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Ste p Screw Quantity Part No. LCD Module M2.5*8 2 86.N3702.003 LCD Module M2.5*8 4 86.N3702.003 Upper Cover M2.5*8 1 1 86.N3702.003 Upper Cover M2.5*8 9 86.N3702.003 Power Board M2*3 2 86.N37 02.004 Left S peaker Mo dule M2*3 1 86.N37 02.004 Right S peaker Module [...]

  • Page 61

    Chapter 3 51 Removing the Switch Cover CAUTION: Using metal tools to remove the Switch Cover may cause damage to the outer casing. The use of plastic tools or fingers is recommended to remove the Switch Cover . 1. See “Removing the Battery Pack” on page 40. 2. T urn the computer over . Press down the / and * keys on the right si de of the Keybo[...]

  • Page 62

    52 Chapter 3 Removing the Keyboard 1. See “Removing the Switch Cover” on page 51. 2. Pry up the centre of the Keyboard and rotate it upward awa y from the Upper Cover . 3. T urn the keyboard over o n to the T ouchPad area to expose the FFC con nector . 4. Open the locking latch and disco nnect the FFC from the mainbo ard. 5. Lift the keyboard c[...]

  • Page 63

    Chapter 3 53 Removing the LCD Module 1. See “Removing the Keyboard ” on page 52. 2. T urn the computer over . Remo ve the two (2) se curing screws from the bottom of the chassis. 3. Remove the Antenna Cables from the cable channe l as sh o wn. Ensure that the cabl es are free from all cable clips. Ste p Size Quantity Screw T ype LCD Module M2.5[...]

  • Page 64

    54 Chapter 3 4. S tand the computer on the LCD Panel and pull the Antenna cab les completely through the chassis. 5. Disconnect the LCD cable from the Mainboard and remove the cable from the cable channel. 6. Remove the white Antenna cable from the cable channe l. Ensure that the cable is completely free of the retaining clips all the way to the hi[...]

  • Page 65

    Chapter 3 55 7. Remove the adhesive tape securing the Antenna cable to the Upper Cover . 8. Remove the black Antenna cable from the cable channel as shown. Ensure that the cable is completel y free of the retaining clips all the way to the hinge well. 9. Open the LCD Panel to the full extent to expose the Hin ge Covers. 10. Press the left side Hing[...]

  • Page 66

    56 Chapter 3 12. Remove the four (4) securing screws (two each side) from the LCD module. 13. Remove the left and right screw covers from on top of the hinges 14. Lift the LCD Module clear of the Upper Cover . Ste p Size Quantity Screw T ype LCD Module M2.5*8 4[...]

  • Page 67

    Chapter 3 57 Removing the Upper Cover 1. See “Removing the LCD Module” on page 53. 2. T urn the computer over . Remo ve the eleven (1 1) screws on the bottom panel. 3. T urn the computer over . Remo ve the three (3) screw caps at the rear of the Upper Cover as shown. Ste p Size Quantity Screw T ype Upper Cover M2.5*8 1 1[...]

  • Page 68

    58 Chapter 3 4. Disconnect the following four (4) cables from the Ma inb oard. A B C D[...]

  • Page 69

    Chapter 3 59 NOTE: Avoid pulling on cables directly to prevent damage to the connectors. NOTE: Use the pull-tabs on FFCs whenever available to prevent damage . 5. Disconnect A as shown. 6. Disconnect C as shown. 7. Release the locking latch on B and remove the FF C cable as shown. 8. Release the locking latch on D and remove the FF C cable as shown[...]

  • Page 70

    60 Chapter 3 9. Remove the nine (9) screws on the top panel. 10. S t arting at the rear left side of t he cover , pry apart the Upper and Lower Covers as shown. Work along the back edge of the casing to the right as shown, then lift the Upper Cover clear of the Lower Cover. Ste p Size Quantity Screw T ype Upper Cover M2.5*8 9[...]

  • Page 71

    Chapter 3 61 Removing the Power Board 1. See “Removing the Upper Cove r” on page 57. 2. Locate the Power Board on the Upper Co ve r as shown. 3. Remove the two (2) screws securing the Power Board to the Upper Co ver . 4. Lift the Power Board clear of the Upper Cover as shown. Ste p Size Quantity Screw T ype Power Board M2*3 2[...]

  • Page 72

    62 Chapter 3 Removing the Left Speaker Module 1. See “Removing the Upper Cove r” on page 57. 2. Locate the Left S pe aker Module on the Upper Co ver as shown. 3. Remove the adhesive tape from the S peaker cable . 4. Remove the S peaker cable from the cable channel. Ensu re th at the cable is free from all cable clips.[...]

  • Page 73

    Chapter 3 63 5. Remove the single securing screw from the Left S peake r Module. 6. Lift the S peaker clear of the Upper Cover , left side first as shown. Ste p Size Quantity Screw T ype Left S peaker Module M2*3 1[...]

  • Page 74

    64 Chapter 3 Removing the Right Speaker Module 1. See “Removing the Upper Cove r” on page 57. 2. Locate the Right S peaker Module on the Upper Cover as shown. 3. T urn the Upper Cover over and remove the Right S peake r Module cable from the cable channel. Ensure that the cable is free from all cable clips. 4. T urn the Upper Cover over and pas[...]

  • Page 75

    Chapter 3 65 5. Remove the single securing screw from the Right S peaker Module. 6. Lift the S peaker clear of the Upper Cover , right side first as shown. Ste p Size Quantity Screw T ype Right S peaker Module M2*3 1[...]

  • Page 76

    66 Chapter 3 Removing the TouchPad Bracket IMPORT ANT : The T ouchPad Board cannot be remo ved individua lly . T o replace the T ouchP ad Board, repla ce the entire Upper Cover . 1. See “Removing the Upper Cove r” on page 57. 2. Lift the FFC to detach the adhesive securing the cable to the Upper Cover . 3. Release the FFC locking latch and disc[...]

  • Page 77

    Chapter 3 67 4. Remove the two (2) screws from T ouchPad bracket. 5. Lift the rear edge of the T ouchPad bracket first to clear the se curing clips and remove it as shown. Step Size Quantity Screw T ype T ouchPad Bracket M2*3 2[...]

  • Page 78

    68 Chapter 3 Removing the Mainboard 1. See “Removing the Upper Cove r” on page 57. 2. Remove the single securing screw from the Mainboard. 3. Lift the mainboard from the chassis, right edge fi rst, and place it on a clean, dust-free surface. Ste p Size Quantity Screw T ype Mainboard M2.5*4 1[...]

  • Page 79

    Chapter 3 69 Removing the RTC Battery IMPORT ANT : Follow local regulations fo r disposal of all batteries. The RTC Battery is soldered to the Mainboard. T o replace the battery , solder the new battery to the connections shown.[...]

  • Page 80

    70 Chapter 3 Removing the Thermal Module 1. See “Removing the Lower Covers” on page 42. 2. T urn the Mainboard over to access the Thermal Module. 3. Remove the four (4) securing screws (in reverse numeri cal orde r from screw 4 to screw 1) from the Thermal Module. Ste p Size Quantity Screw T ype Thermal Module M2.5*6 4 1 2 3 4[...]

  • Page 81

    Chapter 3 71 4. Using both hands, lift the Thermal Module clear of the Mainboard.[...]

  • Page 82

    72 Chapter 3 Removing the CPU Fan 1. See “Removing the Therma l Module ” on page 70. 2. Disconnect the Fan cable from the Mainboard as shown . 3. Remove the three (3) securing screws from the Fan Module. Ste p Size Quantity Screw T ype CPU Fan M2*3 3[...]

  • Page 83

    Chapter 3 73 4. Lift the CPU Fan clear of the Mainboard as shown.[...]

  • Page 84

    74 Chapter 3 Removing the CPU IMPORT ANT : The pins on the underside of the CPU are very delicate. If they are damag ed, th e CPU may malfunction. Place the CPU on a clean, dry surface when it is not installed. 1. See “Removing the Therma l Module ” on page 70. 2. Using a flat-bladed screw driver , ro tate the CPU locking screw 180° coun ter-c[...]

  • Page 85

    Chapter 3 75 LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Ste p Screw Quantity Part No. LCD Bezel M2.5*6 4 86.N3702.0 02 LCD Panel M2.5* 6 2 86.N3702 .0 02 LCD Brackets M2*3 6 86.N3702.004 Rem ove LCD Pane l Rem ove LCD B ez e l Rem ove LCD FPC C ab le Remo ve LC D Panel fr om Mai n Unit befor e proc eedi ng Rem ove LC[...]

  • Page 86

    76 Chapter 3 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 53. 2. Remove the two (2) upper and two (2) lower bezel screw caps and screws. 3. S tarting from the bottom edge of t he bezel, pry the bezel upwards an d aw ay from the panel. W ork along the right side toward the top of the bezel , prying the cove rs apart. Continue [...]

  • Page 87

    Chapter 3 77 Removing the Camera Module 1. See “Removing the LCD Bezel” on page 76. 2. Locate the Camera Module at the top of the LCD Module and disconnect the camera cabl e. 3. Remove the Camera from the module.[...]

  • Page 88

    78 Chapter 3 Removing the LCD Panel 1. See “Removing the Camera Module” on page 77. 2. Remove the two (2) securing screws from the LCD Panel. 3. Remove the adhesive strip holding the cables in place. 4. Remove the Camera cable cluster from the LCD Module as shown. Ste p Size Quantity Screw T ype LCD Panel M2.5*6 2[...]

  • Page 89

    Chapter 3 79 5. Lift the LCD Panel clear of the module.[...]

  • Page 90

    80 Chapter 3 Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 78. 2. Remove the six (6) securing screws (three on each side) from the LCD Panel brackets. 3. Remove the LCD brackets by pulling away from the LCD Panel. Ste p Size Quantity Screw T ype LCD Brackets M2*3 6[...]

  • Page 91

    Chapter 3 81 4. T urn the LCD panel over to expose the rear . Lift the adhesive protector and disconnect the cable from the LCD Panel. 5. Lift the cable as shown to disengage the adhesive strip securing it in place. 6. Lift the FPC cable to disengage the remaining adhesive and remove the cable from the panel.[...]

  • Page 92

    82 Chapter 3 Removing the Antennas 1. See “Removing the LCD Panel” on page 78. 2. Remove the adhesi ve strips holding the left antenna cabl e in place. Ensure the cabl e is free fro m obstructions. 3. Remove the cable from the cable channel. Ensure that the cab le is free from all cable clips and adhesive strips. 4. Remove the adhesive tape sec[...]

  • Page 93

    Chapter 3 83 5. Lift the left Antenna clear of the cover . 6. Remove the adhesive strips holding the right antenna cable in pla ce. Ensure the cable is free from obstructions. 7. Remove the cable from the cable channel. Ensure that the cab le is free from all cable clips and adhesive strips.[...]

  • Page 94

    84 Chapter 3 8. Remove the adhesive tape securing t he right Antenna to the LCD Module. 9. Lift the right Antenna clear of the cover .[...]

  • Page 95

    Chapter 3 85 LCD Module Reassembly Procedure Replacing the Antennas 1. Replace the right Antenna as shown. Ensure that th e locating pins on the Antenna are corre ctly seated. 2. Replace the adhesive strip to secure the Antenna in place. 3. Run the cable down th e side of the LCD Module using all available cli ps and adhesive. 4. Run the cable alon[...]

  • Page 96

    86 Chapter 3 5. Replace the left Antenna as shown. Ensure that the locatin g pins on the Antenna are correctly seated. 6. Replace the adhesive strip to secure the Antenna in place. 7. Run the cable down th e side of the LCD Module using all available cli ps and adhesive. 8. Run the cable along the cable chann el as shown , using all available cable[...]

  • Page 97

    Chapter 3 87 9. The Antennas and cables appear as sho wn when correc tly installed.[...]

  • Page 98

    88 Chapter 3 Replacing the LCD Panel 1. Connect the LCD cable to the panel connector as shown. 2. Press down the adhesive strip to secure the cable in place. 3. Run the cable along the back of the panel and press down as indicated to secure the cable in place. 4. Run the cable across the back of the panel as shown and press down as indicated to sec[...]

  • Page 99

    Chapter 3 89 5. Align the LCD brackets with the screw holes on the panel. Replace the si x (6) screws (three o n each side) in the brackets as shown. 6. Place the LCD Panel in the LCD Module, top edge first, and secure the LCD cable with adhe sive tape. IMPORT ANT : Ensure that the LCD power cable passes thro ugh the hinge well and is not trapped u[...]

  • Page 100

    90 Chapter 3 Replacing the Camera Module 7. Replace the Camera cable clu ster in the LCD Module. 8. Secure the LCD modu l e wi t h the two (2) securing screws. 1. Place the camer a in the LCD Modu le. 2. Conne ct the cable to the camera module.[...]

  • Page 101

    Chapter 3 91 Replacing the LCD Bezel 1. Replace the bezel and press down until th ere are no gaps between the bezel and the LCD Module. IMPORT ANT : Ensure that the LCD cables pass through th e hinge wells and are not trapped by the bezel.[...]

  • Page 102

    92 Chapter 3 2. Replace the four (4) screws and screw caps provided.[...]

  • Page 103

    Chapter 3 93 Main Module Reassembly Procedure Replacing the CPU IMPORT ANT : The CPU has a Pin1 locator that must be positi oned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator . 2. Using a flat-bladed screw driver , rotate the CPU locking screw 180° clockwise to secure [...]

  • Page 104

    94 Chapter 3 Replacing the CPU Fan Replacing the Thermal Module IMPORT ANT : Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease type s are approved for use: • Silmore GP50 • Honeywell • Jet Motor 7762 The following thermal pads are approved for use: • Eapus[...]

  • Page 105

    Chapter 3 95 Replacing the Mainboard 3. Align the screw holes on the Therma l Mo dule and Mainboard then replace the modul e. Keep the module as level as possible to spre ad the thermal grease evenly . 4. Replace the four (4) securing screws (in numerical order from screw 1 to screw 4) to secur e the Thermal Module in p lace. 1. Ensure that the Mai[...]

  • Page 106

    96 Chapter 3 Replacing the TouchPad Bracket 1. Replace the T ouchPad bracket top edge first to engage the securing clips. 2. Press the bracket down to engage the securing clips. 3. Replace the two (2) screws to secure the T ouchPad Bracket to the Upper Cover. 4. Replace the T ouchPad FFC and close the locking latch on the connector .[...]

  • Page 107

    Chapter 3 97 5. Replace the FF C and press down a s indicated to secure it to the Upper Cover.[...]

  • Page 108

    98 Chapter 3 Replacing the Right Speaker Module 1. Place the module left side first on the Upper Cover as shown. Ensure that the left side of the module is seated correctly in the securing clip. 2. Replace the single screw to secure the module in place. 3. Pass the cable through the Upper C over as shown. 4. T urn the Upper Cover over and run the c[...]

  • Page 109

    Chapter 3 99 Replacing the Left Speaker Module 1. Place the module right side first on the Upper Cover as shown. Ensure that the right side of the module is sea ted correctly in the securing clip. 2. Replace the single screw to secure the module in place. 3. Run the cable along the cable channel using all available cable clips. 4. Secure the cable [...]

  • Page 110

    100 Chapter 3 Replacing the Power Board Replacing the Upper Cover 1. Slide the Power Board in to the Upper Cover front edge first to engage the securing clip. 2. Press the board down to locate the se curing pin. 3. Replace the two (2) screws to secure the board to the Upper Cover . 1. Place the Upper Cover on the Lower Cover as shown.[...]

  • Page 111

    Chapter 3 101 2. Press down around the edges to secure it in place. 3. Replace the nine (9) screws in the Upper Cover as shown.[...]

  • Page 112

    102 Chapter 3 4. Replace the three (3 ) screw caps as shown. 5. Connect the following cables to the Mainboard. A B C D[...]

  • Page 113

    Chapter 3 103 6. Connect A as shown. 7. Connect C as shown. 8. Connect B and close the locking latch to secure the cable in place. 9. Connect D and close the locking latch to secure the cable in pla ce.[...]

  • Page 114

    104 Chapter 3 Replacing the LCD Module 10. T urn the computer over and replace the eleven (1 1) screws as shown. 1. Align the screw holes on the LCD Module and Upper Cover and replace the LCD Module. 2. The lef t and right screw covers are shaped differently . Ensure that the correct cover is used. 3. Replace the left screw cover as shown. Ensure t[...]

  • Page 115

    Chapter 3 105 4. Replace the right screw cove r as shown. Ensure that the securing tab on the rear of the cover is seated correctly in the Upper Cover . 5. Replace the four (4) screws securing the LCD Module to the Upper Cover. 6. Ensure that the Hinge Covers are replaced correctly . Identify the rear edge of the covers by the two (2) securing clip[...]

  • Page 116

    106 Chapter 3 9. Run the black Antenna cable along the cable channel as shown using all available retaining clips. 10. Replace the adhesive strip to secure the cable in place. 11 . Run the white Anten na cable along the cable channel as shown using all avail abl e retaining clips. 12. Run the LCD cable along the cable channe l using all available c[...]

  • Page 117

    Chapter 3 107 14. S tand the computer on the L CD Panel and pass the Antenna cab les through the cha ssis. 15. The Upper Cover appears as shown when the Ant enna and LCD cables are correctly installed. 16. T urn the computer over . Run the Antenna cables alon g the cab le channel as show n, using all availa ble cable clips.[...]

  • Page 118

    108 Chapter 3 17. Replace the two (2) screws securing the LCD Module to the Lower Cover .[...]

  • Page 119

    Chapter 3 109 Replacing the Keyboard 1. Connect the Keyboard FFC to the Mainboard and cl os e the locking latch to secure the cable in pl ace. 2. T urn the Keyboard over and insert it front edge first into the chassis. NOTE: Ensure that the six (6) locating tabs are correctly seated. 3. Press down as indicated to secu re the Keyboard in place.[...]

  • Page 120

    11 0 Chapter 3 Replacing the Switch Cover Replacing the Hard Disk Drive Module 1. Place the Switch Cover left side first on to the Upper Co ver . 2. Press down as indicated to snap the Switch Cover into place. 1. Place the HDD in the HDD carrier . 2. Replace the four (4) screws (two each side) to secure the carrier .[...]

  • Page 121

    Chapter 3 111 3. Insert the HDD, as indica ted and lower it into place. 4. Slide the HDD in the direction of the arrow to connect the interface .[...]

  • Page 122

    11 2 Chapter 3 Replacing the WLAN Module Replacing the DIMM Modules 1. Insert the WLAN Module into the WLAN socket. 2. Replace the two (2) screws to secure the module. 3. Connect the two (2) An tenna cables to the modu le. NOTE: The black cable connects to the upper terminal (MAIN) and the white cable to the lower terminal (MAIN). 4. After connecti[...]

  • Page 123

    Chapter 3 11 3 Replacing the ODD Module Replacing the Lower Covers 1. Press the bezel into the tr ay , bottom edge first, to secure it to the ODD Module. 2. Secure the ODD bracket with the two (2) screws. 3. Push the ODD Module into the ODD bay until it is flush with the casing. 4. Replace the single screw to secure the Module. 1. Replace the Memor[...]

  • Page 124

    11 4 Chapter 3 Replacing the SD Dummy Card 3. Replace the three (3) screws to secure the covers in place. 1. Insert the SD Dum my Card into the slot as shown. 2. Push until the ca rd clicks into place and is flush wit h the casing . Memory Cover HDD Cover[...]

  • Page 125

    Chapter 3 11 5 Replacing the Battery 1. Slide and hol d the battery rele ase latch to the release po sition (1) , insert t he battery pack an d press down (2). 2. Slide the battery lock in the direction shown to secure the battery in place. 1 2[...]

  • Page 126

    11 6 Chapter 3[...]

  • Page 127

    Chapter 4 11 7 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. [...]

  • Page 128

    11 8 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem. 1. Check the power cable is properly [...]

  • Page 129

    Chapter 4 11 9 No Display Issue If the Displa y doesn’t work, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem. 1. Make sure that the internal display is selected. O[...]

  • Page 130

    120 Chapter 4 Abnormal Video Display If video displays abnormally , perform the following actions one at a time to correct the proble m. 1. Reboot the computer . 2. If permanent vertical/h orizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 38. 3. If extensive p[...]

  • Page 131

    Chapter 4 121 LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the pro blem. Do not replace a non-defective FRUs:[...]

  • Page 132

    122 Chapter 4 TouchPad Failure If the To u c h P a d doesn’t work, perfo r m the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

  • Page 133

    Chapter 4 123 Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem. 1. Reboot the computer . 2. Navigate to Start ´ Control Panel ´ System and Maintenance ´ System ´ Device Manager . Check the Device Manager to determine that: • The device is properly installed. • There are no[...]

  • Page 134

    124 Chapter 4 HDD Not Operating Correctly If the HDD does not op erate correctly , perform the following ac tions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows 7 S tartup Repair Utility: a. insert the Windows 7[...]

  • Page 135

    Chapter 4 125 ODD Failure If the ODD fails, perform the following acti ons one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not p lay when loaded • DVDs do not play when loaded • Blank discs do not burn cor[...]

  • Page 136

    126 Chapter 4 a. Double-click lDE A T A/A T API controllers . If a device displa ys a down arrow , right-cl ick on the device and click Enable . b. Double-click DVD/C D-RO M dri ves . If the device displays a down arrow , right-click on the device and click Enable . c. Check that th ere are no yellow exc l amation marks against the items in l D E A[...]

  • Page 137

    Chapter 4 127 b. Double-click IDE A T A/A T API controllers , then right-click A T A Device 0. c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK . d. Repeat for the other A T A Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the foll owing act[...]

  • Page 138

    128 Chapter 4 Wireless Function Failure If the WLAN fails, perform th e following actions one at a time to correct th e probl em. Do not replace a non- defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the follo wing actions one at a time to correct the problem. Do not replace a non-defective FRUs:[...]

  • Page 139

    Chapter 4 129 External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correc t th e problem. 1. T ry an alternative mouse. 2. If the mouse uses a wireless connection, i nsert new batteries and confirm there is a good co nnection. See the mouse user manual. 3. If the mouse uses a USB connecti on, try an alte[...]

  • Page 140

    130 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists. When analyzing an intermittent prob lem, do[...]

  • Page 141

    Chapter 4 131 Post Codes These tables describe the POST code s and descriptions durin g th e POST . Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatformsecIa32SecCore.inc) Code Description 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0 .CD = 1, CR0.NW = 0. 0xCF Cache Init Finished [...]

  • Page 142

    132 Chapter 4 0x29 Perform JEDEC memory init ialization for all me mory rows 0x30 Perform steps required af ter memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Se tup DRAM control reg ister for normal operation and enable 0x33 En able RCOMP 0x34 C lear DRAM initial ization bit in the SB 0x35 Ini tialization Sequence Com[...]

  • Page 143

    Chapter 4 133 Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SER VICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_ST A TUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLA TFORM_ST AGE1 0xA7 PEI_V ARIABLE 0xA8 0x0C PEI_SB_INIT PEI_CAPSULE 0xAA PEI_PLA TFORM_ST AGE2 0xAC PE[...]

  • Page 144

    134 Chapter 4 0xC1 RUN_RIME 0xC2 MONOTONIC_COUNTER 0xC3 W A TCH_DOG_TIMER 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 ST A TUS_CODE 0xC9 V ARIABLE EMU_V ARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMA T 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SA T A_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA[...]

  • Page 145

    Chapter 4 135 0x8E LEGACY_REGION 0x8F LEGACY_INTERRUPT 0x70 BIOS_KEYBOARD 0x71 BIOS_VEDIO 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLA TFORM 0x76 PCI_PLA TFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xF A SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DA T[...]

  • Page 146

    136 Chapter 4 0x1 1 CHINESE 0xB0 JAP ANESE 0xB1 DXE_UNICODE_COLLACTION Each SmmDriver entry point used in 80_ PORT Code Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISP A TCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLA TFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_V ARIABLE 0x92 SMM_IH[...]

  • Page 147

    Chapter 5 137 Jumper and Connector Locations Top View Item Description JL VDS1 LCD Connector JP14 Power/B Connector JSPK1 S peaker(Left) Connector JSPK2 S peaker(Right) Connector JKB1 Inte rnal Keyboard Connector JTP1 T ouch Pad Connector U18 South Bridge SW4 T ouch pad (Lef t) Button SW5 T ouch pad (Right) Button Chapter 5[...]

  • Page 148

    138 Chapter 5 Bottom View ITEM DESCRIPTION PJP1 AC-IN Connector JRJ1 RJ45 Connector JC RT 1 CRT C on ne c t o r JP12 Fan Connector JUSB1 USB Connector JUSB2 USB Connector JMIC1 MIC-In Jack JHP1 Head-Phone Jack JSA T A2 HDD Connector U39 North Bridge JCPU1 CPU Socket JREAD1 Card Reader Socket PJP3 Battery Conn ector JDIMM2 Memory DIMM2 Connector JDI[...]

  • Page 149

    Chapter 5 139 Power Board ODD Board ITEM DESCRI PTION SW1 TP Lock Button SW2 ON/OFF Button SW3 Wireless Button LED 7 TP Lock LED LED 1 ON/OFF LED LED 5 Wireless LED LED 3 Media LED LED 4 Num LED LED 6 Caps LED ITEM DESCRI PTION JP1 M/B Connector JP2 HDD Connector JP3 ODD Connector[...]

  • Page 150

    140 Chapter 5 Battery Board Lid Board ITEM DESCRI PTION PJP1 M/B Connector PJP2 Battery Connector ITEM DESCRI PTION U1 Lid Switch[...]

  • Page 151

    Chapter 5 141 Clearing Password Check and BIOS Recovery This section provides you with the st and ard operating procedures of clearing password and BIOS reco very for eMachines G630/G430. The machine pr ovi des one Hardware Open Gap on main board for clea ring password check, and one Hotke y for enabling BIOS Reco very . Clearing Password Check Ste[...]

  • Page 152

    142 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a spec ial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system [...]

  • Page 153

    Chapter 6 143 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listi ng in global configurations of eMachines G630/G4 30. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date[...]

  • Page 154

    144 Chapter 6 eMachines G630/G430 Exploded Diagrams Main Assembly 1 2 3 4 5[...]

  • Page 155

    Chapter 6 145 No. Description Acer P/N 1 Middle Cover Assy 60.N3702.003 2 Hinge Cap Assy 42.N3702.001 3 Upper Case Assy 60.N3702.001 4 Mainboard MB.N6702.001 5 Lower Case 60.N3702.002[...]

  • Page 156

    146 Chapter 6 Base Assembly No. Description Ac er P/N 1 Fan 23.N3702.001 2 Thermal Module 60.N6702.001 3 Mainboard MB.N6702.001 1 2 3[...]

  • Page 157

    Chapter 6 147 Rear Assembly No. Description Ac er P/N 1 RAM Door 42.N3702.002 2 HDD Door 42.N3702.003 3 Lower Case 60.N3702.002 3 1 2[...]

  • Page 158

    148 Chapter 6 eMachines G630/G430 FRU List CA TEGOR Y Description AcerPN Board POWER BOARD 55.N3702.001 WLAN CARD-XB6 3 NI.23600.007 WLAN CARD-BC M4312 NI.2 3600.029 Cable TP FFC 50.N3702.001 POWER CORD US 3 PIN 27.T A VV5.001 POWER CORD EU 3 PIN 27.T A VV5.002 POWER CORD AUS 3 PIN 27.T A VV5.003 POWER CORD UK 3 PIN 27.T A VV5.004 POWER CORD CHINA [...]

  • Page 159

    Chapter 6 149 LOWER CASE 60.N3702.002 TP BRACKET 33.N3702.001 MIDDLE COVER ASSY 60.N3702.003 HINGE CAP ASSY 42.N3702.001 RAM DOOR ASSY 42.N3702.002 HDD DOOR ASSY 42.N3702.003 CA TEGOR Y Description AcerPN[...]

  • Page 160

    150 Chapter 6 HDD HDD SEAGA TE 2.5" 5400rpm 160GB ST9160310AS Crockett SA T A LF F/W:0303 KH.16001.034 HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SA T A LF F/W : FG01 1J KH.16004.006 HDD HGST 2.5" 5400rpm 160GB HTS543216L9A300 Falcon-B SA T A LF F/W:C40C KH.16007.019 HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCT O ML160 SA T A [...]

  • Page 161

    Chapter 6 151 ODD BEZEL-SUPER MU L TI 42.N3702.005 ODD BRACKET 33.N3702.003 Keyboard Keyboard EM-7T HM50/70 Internal 17 S tandard 99KS Black US International KB.I1700.438 Keyboard EM-7T HM50/70 Internal 17 S tandard 99KS Black Greek KB.I1700.423 Keyboard EM-7T HM50/70 Internal 17 S tandard 99KS Black Arabic KB.I1700.414 Keyboard EM-7T HM50/70 Inte [...]

  • Page 162

    152 Chapter 6 Keyboard EM-7T HM50/70 Internal 17 S tandard 100KS Black Portuguese KB.I1700.429 Keyboard EM-7T HM50/70 Internal 17 S tandard 100KS Black S panish KB.I170 0.432 Keyboard EM-7T HM50/70 Internal 17 S tandard 100KS Black T urkish KB.I1700.436 Keyboard EM-7T HM50/70 Internal 17 S tandard 100KS Black Sweden KB.I1700.433 Keyboard EM-7T HM50[...]

  • Page 163

    Chapter 6 153 LCD CABLE FOR W/CCD F 60.N37 02.00 6 LCD BRACKET R&L FOR LED F 33.N3702.004 CAMERA 0.3 57.N2802.001 LCD BEZEL FOR W/O CCD F 60.N4702.001 LED CABLE FOR W/O CCD F 60.N4702.002 ANTENNA-MAIN+MIMO 50.N3702.003 Mainboard Mainboard G627 A TI RS780 SB710 81 32 W/O 1394 V1.0 LF MB.N6702.001 Memory Memory NANY A SO-D IMM DDRII 667 1GB NT1G [...]

  • Page 164

    154 Chapter 6 Speaker SPEAKER R 23.N3702.002 SPEAKER L 23.N3702.003 Miscellaneous NAME PLA TE-EMG627 40.N6702.001 NAME PLA TE-EMG427 40.N6702.002 Screw List Acer PN SCREW M2.48D 4.0L K 5. 5D 0.8T ZKNL 86.N3702.001 SCREW M2.48D 6.0L K 5. 5D 0.8T ZKNL 86.N3702.002 SCREW M2.45D 8.0L K 5. 5D 0.8T ZKNL 86.N3702.003 SCREW M1.98D 3.0L K 4. 6D 0.8T ZKNL 86[...]

  • Page 165

    Chapter 6 155[...]

  • Page 166

    Appendix A 156 Model Definition and Configuration eMachines G430 Model CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 Me mor y 3 eMG430- 102G16Mi SMPM100 NLED17.3 WXGA+G UMA N SO2GBII6 N N eMG430- 103G32Mi SMPM100 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG430- 102G16Mi SMPM100 NLED17.3 WXGA+G UMA N SO2GBII6 N N eMG430- 102G16Mi SMPM100 NLED17.3 WXGA+[...]

  • Page 167

    157 Appendix A eMachines G630G Model RO Country Acer Part No De scription eMG630G- 524G50Mn WW WW S2.N9 60C.003 eMG630G -524G50Mn L INPUSeWW1 M92XT512Ckk 2*2G/500_L/6L2.2/5 R/ CB_bgn_0.3D_HG_EN12 eMG630G- 524G50Mn WW GCTWN S2.N960C.002 eMG630G -524G50Mn LINPUSeWW1 M92XT512Ckk 2*2G/500_L/6L2.2/5 R/ CB_bgn_0.3D_HG_ENX2 eMG630G- 303G25Mi EMEA Russia L[...]

  • Page 168

    Appendix A 158 eMG630G- 302G25Mi EMEA Hungary LX.N9602.024 eMG6 30G-302G25Mi W7HP64eTHU1 M92XT512Ckk 1*2G/250/6 L2.2/5R/ CB_bg_0.3D_HG_HU1 1 eMG630G- 302G25Mi EMEA Latvia LX.N9602.023 eMG6 30G-302G25Mi W 7HP64eTL V1 M92XT512Ckk 1*2G/250/6 L2.2/5R/ CB_bg_0.3D_HG_RU22 eMG630G- 302G25Mi EMEA Germany L X.N9602.022 eMG630G-302G25Mi W 7HP64eTDE1 M92XT512[...]

  • Page 169

    159 Appendix A eMG630G- 302G25Mi EMEA Israel LX.N9602.00 7 eMG630G-302G25Mi W7HP64eTIL1 M92XT512Ckk 1*2G/250/6 L2.2/5R/ CB_bg_0.3D_HG_HE1 1 eMG630G- 302G25Mi EMEA Portugal LX.N9602.006 eMG 630G-302G25Mi W7HP64eTPT1 M92XT512Ckk 1*2G/250/6 L2.2/5R/ CB_bg_0.3D_HG_PT1 1 eMG630G- 302G25Mi EMEA UK LX.N9602.004 eMG630G-302G25Mi W7HP64eTGB1 M92XT512Ckk 1*2[...]

  • Page 170

    Appendix A 160 eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG[...]

  • Page 171

    161 Appendix A eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG[...]

  • Page 172

    Appendix A 162 eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N eMG630G- 302G25Mi AAM300 NLED 17.3 WXGA+G M92SXT 512M- DDR2(6 4*16*4) SO2GBII6 N N Mod[...]

  • Page 173

    163 Appendix A eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N NIS eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N NIS eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N NIS eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N NIS eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N NIS eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N NIS eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N NIS eMG630[...]

  • Page 174

    Appendix A 164 eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N N eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N NIS eMG630G- 302G25Mi N N250GB5.4KS N NSM8XS N N Model Card Reader W ireless LAN 1 Bluetooth VOIP Phone Finger Print eMG630G - 524G50Mn 5 in 1- Build in 3rd WiFi 1x2 BGN N N N eMG630G - 524G50Mn 5 in 1- Build in 3rd WiFi 1x2 BGN N N N eMG630G - 30[...]

  • Page 175

    165 Appendix A eMG630G - 302G25Mi 5 in 1- Build in 3rd WiFi BG N N N eMG630G - 302G25Mi 5 in 1- Build in 3rd WiFi BG N N N eMG630G - 302G25Mi 5 in 1- Build in 3rd WiFi BG N N N eMG630G - 302G25Mi 5 in 1- Build in 3rd WiFi BG N N N eMG630G - 302G25Mi 5 in 1- Build in 3rd WiFi BG N N N eMG630G - 302G25Mi 5 in 1- Build in 3rd WiFi BG N N N eMG630G - 3[...]

  • Page 176

    Appendix A 166 eMachines G630 Model RO Country Acer Part No Description eMG630- 302G16Mi EMEA Russia LX.N9308.001 eMG630-302G16Mi W7ST32RUeT RU1 UMACkk 1*2G/160/6L2.2/5 R/ CB_bg_0.3D_HG_RU1 1 eMG630- 323G25Mi EMEA Russia LX.N9301.001 eMG630-323G25Mi W7HB64RUeT RU1 UMACkk 2G+1G/250/6L2.2/5R/ CB_bg_0.3D_HG_RU1 1 eMG630- 303G25Mi EMEA Sweden LX.N9302.[...]

  • Page 177

    167 Appendix A eMG630- 303G32Mi EMEA Middle East LX.N9302 .0 34 eMG630-303G32Mi EM W7HP64EMeTME9 UMACkk 2G+1G/ 320/6L2.2/5R/CB_bg_0.3D_HG_ ES81 eMG630- 303G32Mi EMEA South Africa LX.N9302 .032 eMG630-303G32Mi EM W7HP64EMeTZA2 UMACkk 2G+1G/ 320/6L2.2/5R/CB_bg_0.3D_HG_ ES61 eMG630- 303G32Mi EMEA Algeria LX.N9302.030 eMG630-303G32Mi EM W7HP64EMeTDZ1 U[...]

  • Page 178

    Appendix A 168 eMG630- 303G32Mi EMEA South Africa LX.N9302 .016 eMG630-303G32Mi EM W7HP64EMeTZA1 UMACkk 2G+1G/ 320/6L2.2/5R/CB_bg_0.3D_HG_ ES81 eMG630- 303G32Mi EMEA Eastern Europe LX.N9302.015 eMG630-3 03G32Mi W7HP64eTEU5 UMACkk 2G+1G/320/6L2.2/5R/ CB_bg_0.3D_HG_RO1 1 eMG630- 303G32Mi EMEA Austria LX.N9302.0 14 eM G630-303G32Mi W7HP64eT A T1 UMACk[...]

  • Page 179

    169 Appendix A eMG630- 302G25Mi WW WW S2.N 940C.001 eMG630- 3 02G25Mi LINPUSeWW1 UMAkk 1*2G/250/6L2.2/5R / CB_bg_HG_EN12 Model CPU LCD VGA Chip VRAM 1 Memory 1 Memory 2 Memory 3 eMG630- 302G16Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 N N eMG630- 323G25Mi AAM320 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG630- 303G25Mi AAM300 NLED17.3 WXGA+G UMA N S[...]

  • Page 180

    Appendix A 170 eMG630- 303G32Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG630- 303G32Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG630- 303G32Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG630- 303G32Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG630- 303G32Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG63[...]

  • Page 181

    171 Appendix A eMG630- 303G32Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG630- 303G32Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG630- 303G25Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG630- 303G25Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 SO1GBII6 N eMG630- 302G25Mi AAM300 NLED17.3 WXGA+G UMA N SO2GBII6 N N eMG630- 302G[...]

  • Page 182

    Appendix A 172 eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G3[...]

  • Page 183

    173 Appendix A eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G32Mi N N320GB5.4KS N NSM8XS N NIS eMG630- 303G2[...]

  • Page 184

    Appendix A 174 eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1[...]

  • Page 185

    175 Appendix A eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1 -Build in 3rd WiFi BG N N N eMG630- 303G32Mi 5 in 1[...]

  • Page 186

    Appendix A 176[...]

  • Page 187

    Appendix B 177 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer’s internal testing department. All of it s system functions are tested under the Windows ® 7 environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests. Regarding configuration, c[...]

  • Page 188

    178 Appendix B Microsoft ® Windows ® 7 Environment Test V endor Ty p e De scription Adapter DEL T A 90W Adapter DEL T A 90W 19V 1.7x5 .5x1 1 Blue ADP-90CD DB A, L V5 LED LF HIPRO 65W Adapter HIPRO 65W 19V 1.7x5.5x1 1 Y e llow HP-A0652R3B 1LF , L V5 LED LF HIPRO 90W Adapter HIPRO 90W 19V 1.7x5.5x1 1 Blue HP-A0904A3 B1LF , L V5 LED LF LITE-ON 65W A[...]

  • Page 189

    Appendix B 179 HGST N160GB5.4KS HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B SA T A LF F/W:C60F Disk imbalanc e criteria = 0.014g-cm HGST N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B SA T A LF F/W:C60F Disk imbalanc e criteria = 0.014g-cm HGST N320GB5.4KS HDD HGST 2.5" 5400rpm 320GB HTS543232L9A3 00 Falc[...]

  • Page 190

    180 Appendix B LCD AUO NLED17. 3WXGA +G LED LCD AUO 17.3" WXGA+ Glare B173RW01-V0 LF 220nit 8ms 600:1 CMO NLED17.3WXGA +G LED LCD CMO 17.3" WXGA+ Glare N173O6-L02 LF 220ni t 8ms 600:1 LPL NLED17.3WXGA +G LED LCD LPL 17.3" WXGA+ Glare LP173WD1-T LA3 LF 220nit 8ms 600:1 LPL NLED17.3WXGA +G LED LCD LPL 17.3" WXGA+ Glare LP173WD1-T [...]

  • Page 191

    Appendix B 181 Software NIS Antivirus application NIS VGA Chip AMD M92SXT AMD M92SXT 55nm 23mm*23mm S2 package None UMA UMA (AMD) VRAM 512M- DDR2(64*16*4) 512M-DDR2 64* 16*4 WiFi Antenna WNC PIF A PIF A Wireless LAN Foxconn 3rd WiFi BG Foxconn Wireless LAN Broadcom 4312 minica rd b/g Foxconn 3rd WiFi BG Foxconn Wireless LAN Broadcom 4312H BG (HM) F[...]

  • Page 192

    182 Appendix B[...]

  • Page 193

    Appendix C 183 Online Support Information This section describe s online techni cal support services av ailable to help you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Unit s may access our website. However [...]

  • Page 194

    184 Appendix C[...]

  • Page 195

    185 A AFLASH Utility 29 Antennas Removing 82 Replacing 85 B Battery Replacing 115 Battery Pack Removing 40 BIOS ROM type 16 vendor 16 Version 16 BIOS Utility 21–29 Boot 27 Exit 28 Navigating 21 Onboard Device Configur ation 25 Save and Exit 28 Security 24 System Security 28 Board Layout Top View 137 brightness hotkeys 13 C Camera Module Removing [...]

  • Page 196

    186 LCD Brackets Removing 80 Replacing 88 LCD Cable Replacing 88 LCD Failure 121 LCD Module Removing 53 Replacing 104 LCD Module Disassembly Flowchart 75 LCD Module Reassembly Procedure 85 LCD Panel Removing 78 Replacing 88 Left S peaker Module Removing 62 Lower Covers Removing 42 Replacing 113 M Main Unit Disassembly Flowchart 50 Mainboard Removin[...]

  • Page 197

    187 T roublesho oting Built-in KB Failure 121 EasyTouch Buttons 128 HDTV Switch 129 Internal Speakers 122 LCD Failure 121 No Display 119 ODD 125 Other Failures 129 Power On 118 Thermal Unit 128 TouchPad 122 WLAN 128 U Undetermined Problems 130 Upper Cover Removing 57 Replacing 100 utility BIOS 21–29 W Windows 2000 Environ ment T est 178 Wireless [...]

  • Page 198

    188[...]