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eMachines DUV1000 manual

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Table of contents for the manual

  • Page 1

    1 DUV1000 Modem IP Phone User ’ s Guide[...]

  • Page 2

    DUV1000 U ser’s Guide 2 Table of Contents 1 OVERVIEW ....................................................................................................................... ................. 3 1.1 A CRONYMS ........................................................................................................................................... 4[...]

  • Page 3

    DUV1000 U ser’s Guide 3 1 Overview DUV1000 is a two-in-one phone, allows Internet and PSTN phone calls. It is a dial-up Internet (IP) telephone, operates using Session Initialization Pr otocol (SIP) and H.323 protocol. It allows you to make inexpensive long distan ce (STD and ISD) calls on dial-up Internet connection. It, also, works as a normal [...]

  • Page 4

    DUV1000 U ser’s Guide 4 ¾ Intelligent selection of codec (G.723 or G. 729A) based on Interne t connection speed. ¾ Excellent voice quality and low end-to-end delay using low laten cy adaptive jitter buffer, silence suppression, and comfort noi se generation technique s. ¾ User-friendly hands-free dialing metho d. ¾ Make multiple calls withou [...]

  • Page 5

    DUV1000 U ser’s Guide 5 2 Unpacking and Installation Open the shipping carton and carefully remove all items. In addition to this User’s Guide, make sure you have received all of the following items: • Modem IP phone, DUV1000 • One telephone cable (RJ-11) • Handset • Handset cor d • Power adapter • Warranty card If any item appears [...]

  • Page 6

    DUV1000 U ser’s Guide 6 Warning : DUV1000 needs Internet access and Internet calling card information to m ake Internet phone calls. However, it can m ake normal PSTN phone calls without any confi guration.[...]

  • Page 7

    DUV1000 U ser’s Guide 7 3 Getting Started After installation, DUV1000 is r eady for configuration. You need to enter Internet Service Provider (ISP) and Calling Card information to make an d receive Internet phone calls. However, it can make normal PSTN phone calls witho ut any configuration. Refer to Appendix A to know how to enter alphanumeric [...]

  • Page 8

    DUV1000 U ser’s Guide 8 7. Enter ‘5’ to save the calling card information. After these basic configurations, DUV1000 is ready to make and receive Internet phone calls as described in the next section.[...]

  • Page 9

    DUV1000 U ser’s Guide 9 4 Internet Phone Calls After basic configuration, DUV1000 allows you to make an d receive Internet phone calls a s described in this section. DIAL-UP button distin guishes the Intern et phone call from normal PSTN phone call. To make Internet phone call press DIAL -UP button followed by destination telephone number. It sup[...]

  • Page 10

    DUV1000 U ser’s Guide 10 4.2.2 Multiple Calls RECEIVE state allows you to make multiple Inter net calls without connecting to the Internet each time. You press DIAL-UP to go to RECEIVE state, please refer to a sectio n on “Receiving Internet Calls” for more detail. In this mode, you just dial the phone number followed by ‘#’. Since DUV100[...]

  • Page 11

    DUV1000 U ser’s Guide 11 5 PSTN Phone Calls DUV1000 can make and receive n ormal PSTN phone calls. Whe n DUV1000 is not conne cted to the Internet through the DIAL-UP button (RECEIVE st at e), it is known to be in idle state. In this state it works as a normal phone, making and receiving PSTN phon e calls. This feature does n ot need any configur[...]

  • Page 12

    DUV1000 U ser’s Guide 12 6 DUV1000 Configuration DUV1000 voice menu helps you through the c onfiguration process. You can ente r the configuration menu by pr essing the key sequence ‘ ∗ 12 3 ∗ ’ and terminate with a hash (#) key when DUV1000 is in idle state. DUV1000 will ask for pa ssword on entering co nfiguration menu. Sinc e the confi[...]

  • Page 13

    DUV1000 U ser’s Guide 13 Note: ¾ If power goes off while you are configuring, the phone will work with the previou s saved parameters. ¾ If you idle more than 90 seconds, DUV1000 will a ccept the keys entered and go to next state. ¾ If you leave the phone without completi ng the configuration it will go back to idle state without saving the pa[...]

  • Page 14

    DUV1000 U ser’s Guide 14 6.2 Calling Card Parameters The following information is required for DUV1000 to make a nd receive Internet phone calls. The user will get this information fr om the VoIP (Internet Telephone) service prov ider. Please note that DUV1000 will not work bef ore configuring this information. Calling Card User ID This is the In[...]

  • Page 15

    DUV1000 U ser’s Guide 15 Table 1 Country Codes Country Code Brazil 0 China 1 India 2 Korea 3 Malaysia 4 Mexico 5 South Africa 6 Taiwan 7 USA 8 Australia 9 Austria 10 Belgium 11 Denmark 12 Finland 13 France 14 Germany 15 Ireland 16 Italy 17 Japan 18 Netherland s 19 Norway 20 Poland 21 Portugal 22 Singapore 23 Spain 24 Sweden 25 Switzerland 26 UK 2[...]

  • Page 16

    DUV1000 U ser’s Guide 16 If you change the language code, please do a software upgrade as described in Upgradi ng Software section. 6.5.5 VoIP Service Provider DUV1000 works with many service providers. Follo wing is the list of service providers suppo rted with their respective codes. Table 3 Service Providers Service Provider Code Default 0 VSN[...]

  • Page 17

    DUV1000 U ser’s Guide 17[...]

  • Page 18

    DUV1000 U ser’s Guide 18 7 Additional Features 7.1 Upgrading Software DUV1000 has a facility to upgrade the software, remote ly through the Internet at no cost to you. Software can be download ed when the phone is in RECEIVE state or when not in use. On pressing ‘ ∗ 456 ∗ #’, the phone co nnects to the Internet and downloads the software.[...]

  • Page 19

    DUV1000 U ser’s Guide 19 8 Appendix A: Procedure for entering alphanumeric and special characters The section describes how to enter digits, upper and lower case alp habets, and special characters using the DUV1000 keypad shown belo w. L E D Di al Up Shi ft Redial 1 0 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQR S 8 TUV 9 WXYZ Green Red 8.1 Entering Digit[...]

  • Page 20

    DUV1000 U ser’s Guide 20 8.3 Entering Capital Letters You need to press a SHIFT button and a digit key, spec ified number of times, to enter the capital letters marked on digit keys. SHIFT LED turns on aft er SHIFT button is pressed and turns off after the digit key is pressed. • Press a SHIFT button and then the digit key, the following number[...]

  • Page 21

    DUV1000 U ser’s Guide 21 9 Appendix B: Troubleshooting DUV1000 can play the following error m essages at different error conditions. These me ssages aid in troubleshooting any error conditio ns. All outgoing calls are PSTN calls. It does not dial in Internet mode. To make a call in Internet mode, you have to pr ess DIAL-UP button first. Please re[...]

  • Page 22

    DUV1000 U ser’s Guide 22 “Please check your calling card parameters and try again” This message is played when the configure d calli ng card information is incorrect. Please verify the calling card parameters. This may a lso be due to VoIP server not responding or no bala nce in your calling card account or wrong VoIP server IP address. “Th[...]

  • Page 23

    DUV1000 U ser’s Guide 23 10 Appendix C: DUV1000 Product Specifications General Product Feature Description Model DUV1000 VoIP signaling protocol H.323 Version 2 or SIP (RFC2543 ) Data Modem Standard V.34 Power Adapter 9V 1000mA AC Adapter (180-260V AC). Power consumption 5W max. Hardware Specifications Product Feature Description RJ11 One Port fo[...]

  • Page 24

    DUV1000 U ser’s Guide 24 Software Specifications G.723.1 is available for modem co nnection speeds of 16.8 Kbps o r above. Voice Codec G.729A/AB is available for modem connection speeds of 24 Kbps or above. Voice activity detection, Silence suppression, Comfort noise generation Algorithms minimize the bandwi dth requirements. Internet protocol IP[...]