Elo TouchSystems 282P101510000 manual

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Table of contents for the manual

  • Page 1

    User’s Manual No. 980346-001 Rev. A ©2001 Zebra Technologies Corporation 2824 Thermal Printer User’s Manual[...]

  • Page 2

    ii 980346-001 Rev. A[...]

  • Page 3

    FOREWORD This manual provides installation and operation information for the LP 2824 series printers, manu - factured by Zebra Technologies Corporation, Camarillo, California. COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation. This docu - ment and the information contained within is copyrighted by Zeb[...]

  • Page 4

    SHOCK HAZARD WARNING: The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result. MEDIA WARNING: Always use high quality approved labels, tags and transfer ribbons. If adhesive backed labels are used that DO NOT lay flat on the backing liner, the exposed edges may stick to the labe[...]

  • Page 5

    980346-001 Rev. A v TABLE OF CONTENTS Installation and Operation . . . . . . . . . . . . . . . . . 1 Unpacking Your Printer . . . . . . . . . . . . . . . . . . . . 2 Getting To Know Your Printer . . . . . . . . . . . . . . . . . 3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 AutoSense Gap Sensor Adjustment . . . . . . . . . [...]

  • Page 6

    vi 980346-001 Rev. A[...]

  • Page 7

    1 Installation and Operation This section provides information on the installation and operation of the printer. The printer is a low cost, desktop direct thermal printer. The printer is specifically designed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS™, Win- dows™or ASCII-based compatible host. 980[...]

  • Page 8

    Unpacking Your Printer 2 980346-001 Rev. A Installation and Operation[...]

  • Page 9

    Getting To Know Your Printer 980346-001 Rev. A 3 Installation and Operation[...]

  • Page 10

    Installation The following steps will guide you through the installation of the printer and software. Step ➊ Attach Power Supply To The Printer See the SHOCK HAZARD WARNING on page iv. 4 980346-001 Rev. A Installation and Operation Power OFF Check Voltage Plug in Power Module Plug in Power Cord Plug Power Cord into a Suitable AC Outlet[...]

  • Page 11

    Step ➋ Attach Interface Cable The printer has either a parallel interface or a serial interface (with optional RJ-11 connector). For additional information on serial cable wir - ing, refer to Appendix A. 980346-001 Rev. A 5 Installation and Operation Parallel Interface Power OFF RJ-11 Interface (Optional) Serial Interface[...]

  • Page 12

    Step ➌ Load Labels 6 980346-001 Rev. A Installation and Operation MO VIE Open Cover Power ON Adjust Holders 1.0 inch 2.5 cm 1.5 inch 3.8 cm MO VIE[...]

  • Page 13

    Load Labels - continued 980346-001 Rev. A 7 Installation and Operation Install Roll Remove Outside Length For more infor - mation refer to appendix A MO VIE[...]

  • Page 14

    Load Labels - continued If the indicator remains dark, see Appendix A - Troubleshooting. 8 980346-001 Rev. A Installation and Operation Close Cover Tap Feed Button Thread Through Guides[...]

  • Page 15

    Step  AutoSense Gap Sensor Adjustment Perform this procedure when loading a new roll. If your printer has the label dispenser option, turn OFF the label taken sensor. 980346-001 Rev. A 9 Installation and Operation Power ON Hold Feed Button Power OFF MO VIE[...]

  • Page 16

    AutoSense Gap Sensor Adjustment - continued If the indicator remains orange or red, see the troubleshooting steps. 10 980346-001 Rev. A Installation and Operation 4 MO3351F 16 V3.21 Serial port : 96,N,8,1 Image buffer size:245K Fmem:000,0K,019.9K avl Gmem:000K,0241K avl E I8,0,001 rY S2 D8 R016,000 ZT UN q800 Q1029,025 Option: 04 08 13 now in DUMP [...]

  • Page 17

    Label Dispenser Option 980346-001 Rev. A 11 Installation and Operation Open Door Use a Stylus to Switch On the Label Taken Sensor Remove Several Labels Push Liner Through Slot Close Door MO VIE[...]

  • Page 18

    Using Fan-Fold Media 12 980346-001 Rev. A Installation and Operation Open Guides to Width of Media Lock Guides in Place Thread Media Through Guides Insert Media[...]

  • Page 19

    Step ➎ Install Software Start your computer and follow the installation instructions on the compact disc (CD). 980346-001 Rev. A 13 Installation and Operation[...]

  • Page 20

    14 980346-001 Rev. A Installation and Operation[...]

  • Page 21

    Appendix A - Troubleshooting Problem Solution or Reason STATUS Indicator Does not light when power switch is turned to ON (I) position. 1. Check power connections from A.C. outlet to power supply to printer. Lights GREEN, but printer will not print. 1. Check interface cable connections from computer to printer. 2. Make sure top cover is locked clos[...]

  • Page 22

    Problem Solution or Reason Prints only partial label or skips a label. 1. Perform AutoSense gap sensor adjustment on page 8. 2. Label caught on print head. 3. Print head is not properly latched. 4. Possible software problem. Check the printer memory configuration. Refer to the EPL2 Programming manual. Printing stops and STATUS indicator lights ORAN[...]

  • Page 23

    Serial Interface Cable Wiring The figure below displays the cable wiring required to use the printer's RS-232 serial interface. 980346-001 Rev. A 17 Appendix A - Troubleshooting N/C RxD TxD DTR GND DSR RTS RI CTS Pri nter Hos t 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 DB -9 Pi n # DB -9 Pi n # F ema le DB-9 to M ale DB-9 Cable P/N 300017-006 ( 6&ap[...]

  • Page 24

    18 980346-001 Rev. A Cash Drawer Cable Wiring The figure below displays the pin assignments for the printer's retail cash drawer interface. Re - fer to the cash draw manufacturer's documenta - tion for proper drawer wiring. *+24 volts D.C. at no greater than 1.5 amps. Appendix A - Troubleshooting PRINTER RJ- 11 Pi n N o . M ale R J-11 SGN[...]

  • Page 25

    980346-001 Rev. A 19 Parallel Interface Cable Wiring The figure below displays the cable wiring required to use the printer's Centronics parallel interface. +5 volts at 300 mA for external device (e.g. KDU or scanner) Appendix A - Troubleshooting PRINTER DB - 25 Pi n No . Centroni cs Pi n No . F e m a l eD B - 2 5t oM a l eC e n t r o n i c s [...]

  • Page 26

    20 980346-001 Rev. A Cleaning the Print Head When you load new media, you can also clean the print head. Appendix A - Troubleshooting Rub Cleaning Pen Across Dark Area of Print Head Wait One Minute Before Closing Printer Do Not Clean Roller MO VIE[...]

  • Page 27

    980346-001 Rev. A 21 Preparing Media, Paper, and Labels Before Loading During shipment, the outside length of media may become dirty when handled or dusty when stored. A preparation before loading media makes sure both the print head and platen stay cleaner for more time. You must avoid dragging adhesive or dirty media between the print head and pl[...]

  • Page 28

    980346 - 001A[...]