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Eicon Networks 800-241 manual

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Table of contents for the manual

  • Page 1

    DIV A Mobile PC Card User’ s Guide 206-153-02[...]

  • Page 2

    Second Edition (February 1998) 206-153-02 DIV A is a trademark of Eicon T echnolog y Corporation. IBM and PC A T are registered trademarks of International Business Machines Corporation. UltraPort is a registered trademark of TDK Systems, Inc. Hayes is a re gistered trademark of Hayes Microcomputer Products, Inc. MNP is a registered trademark of Mi[...]

  • Page 3

    Contents Getting Started 5 Introduction .................................................................................. 6 Packaging ..................................................................................... 7 Requirements ............................................................................... 8 Installation ...................[...]

  • Page 4

    Commands, Codes, and Protocols 33 AT Commands and Result Codes .............................................. 34 Err or Corr ection Commands ............................................... 35 Caller ID Commands ........................................................... 36 S-Re gister Summary ........................................................[...]

  • Page 5

    Chapter 1 Getting Star ted[...]

  • Page 6

    6 DIVA Mobile User’s Guide Intr oduction DIV A Mobile is the ideal hardware platform for high-speed connecti vity under almost any condition. W ith an ISDN BRI port, a V .34 modem port, and the ability to transmit analog data via ISDN, it provides the best possible dial- up access from just about any location. And with full Plug & Play suppor[...]

  • Page 7

    Getting Started 7 P ac ka ging Before installing the DIV A Mobile verify the contents of your package. Y our package should include the follo wing: • a DIV A Mobile PC Card • an ISDN RJ 45 cable • an ISDN dongle for connecting the RJ 45 cable to the DIV A Mobile • a modem RJ 11 cable •t h i s m a n u a l • DIV A for W indo ws 95 softwar[...]

  • Page 8

    8 DIVA Mobile User’s Guide Requirements T o use DIV A Mobile, you need the follo wing: • An 80386, 80486, Pentium, or compatible notebook • A type II or III PC Card (also called PCMCIA) slot • W indo ws 95 • At least 4 MB of free hard disk space • At least 8 MB of RAM • A 3.5 inch disk dri v e (to install the DIV A Mobile support soft[...]

  • Page 9

    Getting Started 9 Installation If you hav e installed a former version (only 1.0 or 1.1), or a former beta version of DIV A for W indows 95, or if you use a former v ersion of the Microsoft ISDN Accelerator Pack, you may encounter conflicts due to dif f erent v ersions. T o a void such conflicts, follo w these steps before you install the DIV A for[...]

  • Page 10

    10 DIVA Mobile User’s Guide Installation of the DIV A Mobile PC Card 1 Close all applications on your notebook. 2 Connect the ISDN S/T dongle to the DIV A Mobile’ s ISDN socket (the larger one); connect the modem cable into the DIV A Mobile’ s analog socket (the smaller one which has only 4 poles). See the schema belo w for that: Note: If you[...]

  • Page 11

    Getting Started 11 Software Installation under Windows 95 Note: If you are using W indo ws 95 OEM Software Release 2 (OSR2) please refer to the section “Software Installation under W indo ws 95 OEM Software Release 2 (OSR2)” on page 12. Note: After you hav e inserted the DIV A Mobile into your notebook, W indo ws 95 detects the new hardw are an[...]

  • Page 12

    12 DIVA Mobile User’s Guide Software Installation under Windows 95 OEM Software Release 2 (OSR2) After you hav e inserted the DIV A Mobile into your notebook, W indo ws 95 detects the ne w hardware and recognizes it as EICON DIV A Mobile . 1 W indo ws 95 prompts you to install a Standard PCMCIA Car d Modem . Click Ne xt . 2 W indo ws 95 prompts a[...]

  • Page 13

    Getting Started 13 11 W indo ws 95 automatically detects the DIV A Mobile ISDN adapter and starts to install the software for the ISDN adapter . Follo w the instructions displayed on the screen; when the DIV A for W indo ws 95 Setup W izard appears go to the section “Using the ISDN Setup W izard” belo w , and continue. 12 The Setup W izard will[...]

  • Page 14

    14 DIVA Mobile User’s Guide The follo wing table lists the ISDN components currently a v ailable with the DIV A Mobile: The Setup W izard allo ws you to enter a separate ISDN number for each preconfigured ISDN modem. These numbers can be, for e xample, an MSN with a DSS1 connection or the extension after a PBX. Note: In addition to requiring a li[...]

  • Page 15

    Getting Started 15 V .34 Modem Country Selector After you reboot your system, you must use the Modem Country Selector to specify the country where you are located. This will configure the DIV A Mobile for the local phone system. This country selector software is automatically installed during the DIV A Mobile installation (a Country Selector Logo w[...]

  • Page 16

    16 DIVA Mobile User’s Guide Chec king the configured components After you reboot your computer you can check which modems are installed. 1 From the T askbar choose Start , Settings , Contr ol P anel and double- click on System . 2 Select the Device-Mana ger and double-click on Modem . The EICON DIV A Mobile V .34 modem for voice, fax and analog d[...]

  • Page 17

    Getting Started 17 North American users only . If you are using the S/T version of DIV A Mobile, you must install an NT1 between the ISDN wall jack and the card (connect the DIV A Mobile to the NT1, and the NT1 to the ISDN wall jack). Y ou can obtain an NT1 from your Eicon T echnology supplier or from a third party . 2 And/Or connect the modem’ s[...]

  • Page 18

    18 DIVA Mobile User’s Guide 6 Click OK to close the Device Manager tab . 7 Y ou can now remo ve the DIV A Mobile from the notebook. 8 Restart your Computer .[...]

  • Page 19

    Chapter 2 Applications[...]

  • Page 20

    20 DIVA Mobile User’s Guide Intr oduction Y ou can use the DIV A Mobile for the follo wing tasks: • Sending and recei ving electronic mail or faxes • Accessing other Internet resources, such as ne wsgroups and the Wo r l d W i d e We b • Accessing pri vate commercial services, such as CompuServ e forums • Logging on to a corporate network[...]

  • Page 21

    Applications 21 Common Windo ws 95 Applications DIV A Mobile provides ISDN support for many common W indows 95 applications, such as: • Microsoft Internet Explorer • Dial-Up Networking • Microsoft Fax • Microsoft Exchange Client (sending and receiving electronic mail) • Microsoft NetMeeting For information on setting up these W indows 95 [...]

  • Page 22

    22 DIVA Mobile User’s Guide V oice Functions DIV A Mobile provides the necessary hardware to support v oice applications. When combined with voice softw are, and a built-in soundsystem, it allo ws your PC to function as a digital answering machine supporting voice mail, remote message retrie val, and more. The specific features a v ailable to you[...]

  • Page 23

    Applications 23 UltraPort will remain of f until you: • re-enable it by entering AT*TJ1 • reset the modem by entering AT&F • remov e and reinsert DIV A Mobile. Note: T API-applications do not require you to enter the A T commands directly in the application.[...]

  • Page 24

    24 DIVA Mobile User’s Guide[...]

  • Page 25

    Chapter 3 Solving Pr ob lems[...]

  • Page 26

    26 DIVA Mobile User’s Guide Readme Files Before attempting to troubleshoot a problem with your DIV A Mobile, read the Readme file on the DIV A for W indows 95 setup disk. This will assure you are kept up to date on all kno wn problems. DIV A Mobile not detected After inserting DIV A Mobile into your PC Card slot, W indo ws 95 does not detect the [...]

  • Page 27

    Solving Problems 27 Star t Up Prob lems W ith a few notebooks the Plug&Play installation of DIV A Mobile may result in resource conflicts or malfunctioning. This might be due to the Plug&Play hardware and software of the de vices, or an improper installation of other hardware or software components. The DIV A for W indo ws 95 software does [...]

  • Page 28

    28 DIVA Mobile User’s Guide Malfunctioning due to a covered resour ce conflict The DIV A Mobile hardware and software is installed, b ut after rebooting the PC the DIV A Mobile does not function. This usually occurs when a malfunctioning dri ver uses resources without signaling the system. T o solv e this problem modify the resources assigned to [...]

  • Page 29

    Solving Problems 29 System crash on 32-Bit-CardBus Contr oller PCs (from Windo ws 95 OSR2) DIV A Mobile has been successfully installed and detected, but after the f irst installation step (installation of the multifunction adapter) the PC freezes or sho ws a black or blue screen. This problem is usually caused by a combination of tw o factors: a s[...]

  • Page 30

    30 DIVA Mobile User’s Guide Hot Swapping (Modem Remo v al) Pr oblems In general, you can remov e and reinsert DIV A Mobile while the PC is on. Some applications, ho we ver , do not support “hot swapping”; problems may occur if you remov e the DIV A Mobile while the PC is on. Note: Before remo ving DIV A Mobile close all applications which are[...]

  • Page 31

    Solving Problems 31 T r oubleshooting The DIV A for W indo ws 95 driv er includes a debugging tool called DITRA CE. Refer to the online help chapter Debug ging for more information on DITRA CE. The online help is accessed by clicking Start on the T askbar , going to Programs/DIV A for W indo ws 95, and selecting DIV A for W indo ws 95 help.[...]

  • Page 32

    32 DIVA Mobile User’s Guide[...]

  • Page 33

    Appendix Commands, Codes, and Pr otocols[...]

  • Page 34

    34 DIVA Mobile User’s Guide A T Commands and Result Codes Note: The A T commands for the V .34 modem are standard modem commands which are realised via the hardware of DIV A Mobile. Factory def ault settings are stored in permanent memory . Italicized n or x denotes options to be supplied by user or softw are. Command Function Default A Go off-ho[...]

  • Page 35

    Commands, Codes, and Protocols 35 Err or Correction Commands Italicized n or x denotes options to be supplied by user or softw are. &S n DSR control options &S0 &T n Diagnostic test control &T5 &V Display current configurations — &W n Save current prof ile in memory — &Y n Recall stored profile on po wer up &Y0 &[...]

  • Page 36

    36 DIVA Mobile User’s Guide Caller ID Commands Italicized n or x denotes options to be supplied by user or softw are. S-Register Summary Default v alues are in decimal format. Command Function Default #CID= n Enable/disable Caller ID and format #CID= n Register Function Default S0 Rings to Auto-Answer 0 S1 Ring Counter 0 S2 Escape Character 43 S3[...]

  • Page 37

    Commands, Codes, and Protocols 37 Result Codes S27 General Bit Mapped Options Status 73 (49h) S28 General Bit-Mapped Options Status 0 S30 Disconnect Inactivity T imer 0 S31 General Bit-Mapped Options Status 194 S32 XON Character 17 (11h) S33 XOFF Character 19 (13h) S36 LAPM Failure Control 7 S37 Line Connection Speed 0 S38 Delay Before Forced Hangu[...]

  • Page 38

    38 DIVA Mobile User’s Guide 9 CONNECT 0600 Connection at 600 bps 10 CONNECT 2400 Connection at 2400 bps 11 CONNECT 4800 Connection at 4800 bps 12 CONNECT 9600 Connection at 9600 bps 13 CONNECT 7200 Connection at 7200 bps 14 CONNECT 12000 Connection at 12,000 bps 15 CONNECT 14400 Connection at 14,400 bps 16 CONNECT 19200 Connection at 19,200 bps 1[...]

  • Page 39

    Commands, Codes, and Protocols 39 67 COMPRESSION: V .42 bis Connection using V .42 bis compression 69 COMPRESSION: NONE Connection without compression 76 PRO TOCOL: NONE Connection without error correction 77 PRO TOCOL: LAPM Connection in V .42 LAPM error correction mode 80 PRO TOCOL: AL T Connection in MNP error correction mode 81 PRO TOCOL: AL T [...]

  • Page 40

    40 DIVA Mobile User’s Guide ISDN Pr otocols Region Protocol Australia national Belgium DSS1 and national Europe DSS1 France DSS1 and national Germany DSS1 and 1TR6 (1TR6 only behind a PBX) Japan national North America national NI1 and AT&T 5ESS Sweden national[...]

  • Page 41

    Bac k Matter T echnical and Regulatory Inf ormation[...]

  • Page 42

    T echnical Specifications T echnical Data • U AR T Rates: 300 to 115,200 bps • Signal Output: -10±1 dBm • Receiv er Range: -10 dBm to -43 dBm • PCMCIA Rel. 2.1 T ype II (68 Pin) • Non-volatile memory for four 35-digit phone numbers • Digital line/PBX ov er-v oltage protection External Interface • ISDN RJ 45 cable • ISDN dongle for [...]

  • Page 43

    Special Features • MNP 2 to 4 error correction • CCITT· V .42· LAP-M· error correction • MNP 5 data compression • CCITT V .42 bis· data compression T ypical Po wer Requirements • ISDN with S/T interface: 181 mA @ +5 V • Modem: 196 mA @ +5 V • Modem ov er ISDN: 275 mA @ +5 V • Auto sleep mode: 48.2 mA @ +5 V En vironmental Requir[...]

  • Page 44

    International Regulatory Information Regulatory Information f or the USA FCC W ar ning Dec laration of Conformity We : Eicon T echnology Inc. 2155 Chenault Driv e Suite 503 Carrollton, T exas USA 75006 1-800-80-EICON (972) 417-5515 Fax: (972) 417-5610 Declare under our sole legal responsibility that the product listed belo w to which this declarati[...]

  • Page 45

    particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment of f and on, the user is encouraged to try to correct the interference by one or more of the follo wing measures: • Reorient the receiving antenna • Relocate the computer with respect to the recei[...]

  • Page 46

    T o program this information into your facsimile, refer to the instructions in your facsimile software manual. If Problems Arise If your telephone equipment is not operating properly , immediately remove it from the telephone line, as it may harm the telephone network. If the telephone company notes a problem, it may temporarily discontinue service[...]

  • Page 47

    Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada. Canadian Modem Requirements The Industry Canada label identifies certif ied eq[...]

  • Page 48

    Regulatory Information f or Eur ope This equipment displays the CE 168 mark to show that it has been tested and found to fully comply with the T erminal Equipment, EMC and Low V oltage Directives (91/263/EEC, 89/336/EEC and 72/23/EEC, as amended by Directi ve 93/68/EEC). Notice regarding the use of the analog modem in the Federal Repub lic of Germa[...]

  • Page 49

    Limited W arranty Eicon T echnology Corporation warrants to the original purchaser of this Eicon T echnology Pr o d u c t that it is to be in good working order for a period of f iv e (5) years from the date of purchase from Eicon T echnology or an authorized Eicon T echnology dealer . Should this Product, in Eicon T echnology’ s opinion, fail to[...]

  • Page 50

    [...]

  • Page 51

    Pr oduct Comment Form DIV A Mobile PC Card User’ s Guide 206-153-02 W e v alue your comments. Please use the tables belo w to rate this product. Please return this form to: Eicon T echnology Corporation Attention: Cor porate Pub lications 9800 Cav endish Blvd. Montreal, Quebec, Canada H4M 2V9 E-mail: techpub@eicon.com F a x: (514) 745-5588 T el: [...]

  • Page 52

    Printed in Canada[...]