EchoStar 4 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of EchoStar 4, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of EchoStar 4 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of EchoStar 4. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of EchoStar 4 should contain:
- informations concerning technical data of EchoStar 4
- name of the manufacturer and a year of construction of the EchoStar 4 item
- rules of operation, control and maintenance of the EchoStar 4 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of EchoStar 4 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of EchoStar 4, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the EchoStar service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of EchoStar 4.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the EchoStar 4 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Satellite T elevision KVH T racV ision ® 4 user’ s guide • Operating Instructions A Guide to T racV ision 4[...]

  • Page 2

    Welcome to T racVision 4 T racV ision 4 User’ s Guide Congratulations on your choice of the T racV ision 4, one of the most advanced automatic satellite tracking systems available today . This user ’s guide provides all of the basic information requir ed to use this system and receive the satellite entertainment you want. Detailed installation,[...]

  • Page 3

    T racVision ® and KVH ® are registered trademarks of KVH Industries, Inc. T racNet ™ is a trademark of KVH Industries, Inc. DV B ® (Digital Video Broadcasting) is a registered trademark of the D VB Project. DIRECTV ® is a registered trademark of DIRECTV , Inc., a unit of the DIRECTV Group . DISH Network ™ is an official trademark of EchoSta[...]

  • Page 4

    54-0150-01 i T able of Contents T able of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1.1 T r acVision 4 System Overview . . . . . . . . . . . . . . . . . . . . . . . . .3 1.2 T r acVision 4 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 2 Using Y our T racVision 4 . . . . . . [...]

  • Page 5

    Introduction 54-0150-01 1 1 – Introduction This section provides a basic overview of the T racVision 4 system. It explains how the system works and describes the function of each component. Contents 1.1 T racVision 4 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1.2 T racVision 4 Components . . . . . . . . . . . .[...]

  • Page 6

    Introduction 54-0150-01 3 1.1 T racVision 4 System Over view A complete satellite TV system, illustrated in Figure 1-1, includes the T racV ision 4 antenna connected to the switchplate, an IRD (satellite TV receiver), and a television set. The optional TV/SA T Switch allows you to select a satellite at the press of a button. A desktop or laptop com[...]

  • Page 7

    54-0150-01 4 T racVision 4 User’ s Guide Satellite Librar y Y our T racV ision 4 includes a pre-pr ogrammed satellite library of North American and European satellite services. If the satellite service you wish to receive is not alr eady in the satellite library , an authorized technician can add two additional satellites of your choice to the li[...]

  • Page 8

    Introduction 54-0150-01 5 1.2 T racVision 4 Components Y our T racV ision 4 system includes the following components: Antenna Unit The antenna unit houses the antenna positioning mechanism, low noise block (LNB), power supply , and control elements within a molded ABS radome. W eathertight connectors on the bottom of the baseplate join the power , [...]

  • Page 9

    Using Y our T racVision 4 54-0150-01 7 2 – Using Y our T racV ision 4 This section explains everything you need to know to operate your T racVision 4 system. Antenna unit initialization and satellite acquisition are automatic, making the system very easy to use. Contents 2.1 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 10

    Using Y our T racVision 4 54-0150-01 9 2.1 Receiving Satellite Signals For T racV ision 4 to receive satellite TV signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vessel for any objects that could be blocking the signal, such a[...]

  • Page 11

    54-0150-01 10 T racVision 4 User’ s Guide 2.2 T urning On the System The T racV ision 4 system is easy to use. Antenna unit initialization and satellite acquisition are completely automatic. T o use the T racV ision 4 system, follow the steps below . 1. T urn on the IRD and the television. ( Refer to your IRD user ’s manual for complete operati[...]

  • Page 12

    Using Y our T racVision 4 54-0150-01 11 2.3 Changing Channels and Switching to the Second Satellite If you have followed the installation instructions, your system should be set to the active satellite pair of your choice and the system should have downloaded the appropriate channel guides. Y ou must also have a properly configured IRD (if this has[...]

  • Page 13

    Using the TV/SA T Switch to Switch Between Satellites - Optional If you are unable to switch between satellites using the IRD remote contr ol, you can use the optional TV/SA T Switch (see Figure 2-3) to easily select between Satellite A and Satellite B. TV/SA T Switch Controls and Indicators The Select button is used for all operator controls. The [...]

  • Page 14

    Using the TV/SA T Switch The TV/SA T Switch is controlled via the single Select button. T o select the second satellite, perform the following steps: 1. Press the Select button on the TV/SA T Switch. 2. The indicator for the current satellite (Sat A or Sat B) extinguishes, while the indicator for the other satellite starts blinking. 3. Once the ind[...]

  • Page 15

    2.4 W atching T elevision T racV ision 4 allows you to watch satellite TV whether your vessel is in motion or at rest. Cable Unwrap The antenna can rotate a full 720° befor e reaching the end of its cable. If it does so, the system automatically unwraps the cable by quickly rotating the dish in the opposite dir ection. During this time, your telev[...]

  • Page 16

    2. T urn on the antenna. When the limit switch test is complete: a. T ype HAL T<cr> (<cr> indicates a carriage return/ENTER key). b. T ype DEBUGON<cr> . c. T ype SLEEPOFF<cr> . 3. Cycle the antenna’s power . Sleep Mode is now disabled. 4. T o reactivate Sleep Mode, follow this same process, except type SLEEPON<cr> in[...]

  • Page 17

    T roubleshooting 54-0150-01 17 3 – T roubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents 3.1 T roubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 3.2 Causes and Remedies for Common Operational Issues . . . . . . . . . . . . . . . . . . .[...]

  • Page 18

    T roubleshooting 54-0150-01 19 19 19 3.1 T roubleshooting Matrix The troubleshooting matrix shown in T able 3-1 identifies some trouble symptoms, their possible causes, and r eferences to troubleshooting solutions. T able 3-1 T roubleshooting Matrix Antenna non-functional 1 Antenna not s witching satellites 1 1 1 1 2 2 2 2 No picture on TV set 1 1 [...]

  • Page 19

    54-0150-01 20 T racVision 4 User’ s Guide 20 20 3.2 Causes and Remedies for Common Operational Issues There ar e a number of common issues that can affect the signal reception quality or the operation of the T racV ision 4. The following sections address these issues and potential solutions. Blown Fuse, Low Power , or Wiring If the antenna unit i[...]

  • Page 20

    T roubleshooting 54-0150-01 21 21 21 V essel T urning During Startup If the vessel turns during the 60-second startup and initialization sequence that occurs immediately after turning on the power to the T racV ision 4, the antenna gyro will recor d that variable motion as “standing still.” This may cause the antenna to track improperly . T o s[...]

  • Page 21

    54-0150-01 22 T racVision 4 User’ s Guide 22 22 Radar Interference The energy levels radiated by radar units can overload the antenna’s front-end cir cuits. Check with your installer to make certain that the T racV ision 4 antenna unit is in the optimal location with regar d to your radar unit. Satellite Frequency Data Changed If some channels [...]

  • Page 22

    T roubleshooting 54-0150-01 23 23 23 3.3 IRD T roubleshooting The IRD that was provided with your satellite television service may also be the cause of less-than-ideal operation. First check the IRD’s configuration to ensure it is set up for the desir ed programming. In the case of a faulty IRD, r efer to your IRD user ’s manual for service and[...]

  • Page 23

    KVH Industries Limited W arranty T racVision 4 Limited Warranty on Hardware KVH Industries, Inc. warr ants the KVH product purchased against def ects in materials for a period of TWO (2) years and against f actor y labor costs f or a per iod of ONE (1) y ear from the date of original retail purchase by the original purchaser . It is the customer’[...]

  • Page 24

    KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842-5279 U.S.A. Phone: (401) 847-3327 Fax: (401) 849-0045 E-mail: info@kvh.com Internet: www .kvh.com KVH Europe A/S Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.dk Internet: www .kvh.com KVH ® and T racVision ® are registered t[...]