Draytek Vigor 2820 Series manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Draytek Vigor 2820 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Draytek Vigor 2820 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Draytek Vigor 2820 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Draytek Vigor 2820 Series should contain:
- informations concerning technical data of Draytek Vigor 2820 Series
- name of the manufacturer and a year of construction of the Draytek Vigor 2820 Series item
- rules of operation, control and maintenance of the Draytek Vigor 2820 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Draytek Vigor 2820 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Draytek Vigor 2820 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Draytek service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Draytek Vigor 2820 Series.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Draytek Vigor 2820 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    i Vigor2820 Series ADSL2/2+ Security Firewall Quick Start Guide Version: 1.0 Date: 2007/07/24[...]

  • Page 2

    i Copyright Information Copyright Declarations Copyright 2007 All rights reserved. This publicatio n contains information that is protected by copyright. No part may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language without written permission fr om the copyri ght holders. Trademarks The following[...]

  • Page 3

    ii European Community Declarations Manufacturer: DrayTek Corp. Address: No. 26, Fu Shing Road, HuKou County, H s inChu Industrial Park, Hsin-Chu, Taiwan 303 Product: Vigor2820 Series Router DrayTek Corp. declares that Vigor2820 Series of ro uters are in compliance with the following essential requirements and other relevan t provisions of R&TTE[...]

  • Page 4

    iii T T a a b b l l e e o o f f C C o o n n t t e e n n t t s s 1. Introduc tion........................................................................................................... 1 1.1 Panel Ex planation .......................................................................................................... ............ 2 1.1.1 For Vi go[...]

  • Page 5

    1 1 1 . . I I n n t t r r o o d d u u c c t t i i o o n n The Vigor2820 is an ADSL2+ router with 2 nd Ethernet WAN. This 2 nd WAN can connect to DSL/Cable modem or fiber media converter for policy-based load-balance, fail-over and BoD (Bandwidth on Demand); it also features advanced bandwidth control mechanism such as IP-layer QoS, NAT Se ssion Lim[...]

  • Page 6

    2 1 1 . . 1 1 P P a a n n e e l l E E x x p p l l a a n n a a t t i i o o n n 1 1 . . 1 1 . . 1 1 F F o o r r V V i i g g o o r r 2 2 8 8 2 2 0 0 LED Status Explanation Blinking The router is powere d on and running no rm ally. ACT (Activity) Off The router is powe red off. On A USB device is connected and active. USB Blinking The data is transmitt[...]

  • Page 7

    3 Interface Description Factory Reset Restore the default settings. Usage: Tu rn on the router (ACT LED is blinking). Press the hole and keep for m ore than 5 seconds . When you see t he ACT LED begi ns to blink rapidly than usual, release th e butto n. Then the router will restart with the factory default con fi g urati o n . LAN (1-4) Connecters [...]

  • Page 8

    4 1 1 . . 1 1 . . 2 2 F F o o r r V V i i g g o o r r 2 2 8 8 2 2 0 0 n n LED Status Explanation Blinking The router is powere d on and running no rm ally. ACT (Activity) Off The router is powe red off. On A USB device is connected and active. USB Blinking The data is transmitting. CSM On The profil e of CSM (C ontent Securit y Management ) for IM/[...]

  • Page 9

    5 Interface Description WLAN Push this button to en able (WLAN LE D on) or disabl e (WL AN LED off) wirele ss connection. Factory Reset Restore the default settings. Usage: Tu rn on the router (ACT LED is blinking). Press the hole and keep for m ore than 5 seconds . When you see t he ACT LED begi ns to blink rapidly than usual, release th e butto n[...]

  • Page 10

    6 1 1 . . 1 1 . . 3 3 F F o o r r V V i i g g o o r r 2 2 8 8 2 2 0 0 V V n n LED Status Explanation Blinking The router is powere d on and running no rm ally. ACT (Activity) Off The router is powe red off. On A USB device is connected and active. USB Blinking The data is transmitting. CSM On The profil e of CSM (C ontent Securit y Management ) for[...]

  • Page 11

    7 Interface Description WLAN Push this button to en able (WLAN LE D on) or disabl e (WL AN LED off) wirele ss connection. Factory Reset Restore the default settings. Usage: Tu rn on the router (ACT LED is blinking). Press the hole and keep for m ore than 5 seconds . When you see t he ACT LED begi ns to blink rapidly than usual, release th e butto n[...]

  • Page 12

    8 1 1 . . 1 1 . . 4 4 F F o o r r V V i i g g o o r r 2 2 8 8 2 2 0 0 V V S S LED Status Explanation Blinking The router is powere d on and running no rm ally. ACT (Activity) Off The router is powe red off. On A USB device is connected and active. USB Blinking The data is transmitting. CSM On The profile of CSM (Cont ent Secu ri t y Managem ent) fo[...]

  • Page 13

    9 On The port is connected. Off The port is disconnected. Left LED (Green) Blinking The data is transmitting. On The port is conn ected with 1000Mbps. LAN 1(Giga) Right LED (Green) Off The port is disconnected with 10/100M bps. On The port is connected. Off The port is disconnected. Left LED (Green) Blinking The data is transmitting. On The port is[...]

  • Page 14

    10 1 1 . . 1 1 . . 5 5 F F o o r r V V i i g g o o r r 2 2 8 8 2 2 0 0 V V S S n n LED Status Explanation Blinking The router is powere d on and running no rm ally. ACT (Activity) Off The router is powe red off. On A USB device is connected and active. USB Blinking The data is transmitting. CSM On The profil e of CSM (C ontent Securit y Management [...]

  • Page 15

    11 Blinking The data is transmitting. On The port is conn ected with 1000Mbps. Right LED (Green) Off The port is disconnected with 10/100M bps. On The port is connected. Off The port is disconnected. Left LED (Green) Blinking The data is transmitting. On The port is connected with 100 Mbps. LAN 2/3/4 Right LED (Green) Off The port is discon nected [...]

  • Page 16

    12 1 1 . . 2 2 P P a a c c k k a a g g e e C C o o n n t t e e n n t t n Quick Start Guide o CD p RJ-45 Cable (Ethernet) q RJ-45 to RJ-45 Cable for S models r ISDN Phone Adapter (VS models) s Analog Phone Adapter (V models) s The type of the power adapter depends on the country th at the router will be installed: UK-type Power Ad apter EU-type Po w[...]

  • Page 17

    13 2 2 . . I I n n s s t t a a l l l l i i n n g g Y Y o o u u r r R R o o u u t t e e r r This section will guide you to install the router thr ough hardw are connection and configure the router’s setti ngs through web browser. 2 2 . . 1 1 H H a a r r d d w w a a r r e e I I n n s s t t a a l l l l a a t t i i o o n n Before starting to configur[...]

  • Page 18

    14 Caution : Each of the Phone ports can be connected to an analog phone only. Do not connect the phone ports to the telephone wa ll jack. Such connection might damage your router. 2 2 . . 2 2 I I S S D D N N P P h h o o n n e e A A d d a a p p t t e e r r I I n n s s t t a a l l l l a a t t i i o o n n Such information is provided for Vigor2820 S [...]

  • Page 19

    15 Yet, if the user configures ISDN / Phone S0 as TE Mode in VoIP>> Phone Settings , the green LED will light on to indicate ISDN-TE is selected. Then, the port is specified for ISDN line only. Refer to the following figure for reference.[...]

  • Page 20

    16 2 2 . . 3 3 P P r r i i n n t t e e r r I I n n s s t t a a l l l l a a t t i i o o n n You can install a printer onto the router for sharing printi ng. All the PCs connected this router can print documents via the router. The example provided here is made based on Windows XP/2000. For Windows 98/SE, please visit www.draytek.com. Before using it[...]

  • Page 21

    17 3. Open File->Add a New Computer . A welcome dialog will appear. Please click Next . 4. Click Local printer attached to this com puter and click Next. 5. In this dialog, choose Create a new port Type of port and use the drop down list to select Standard TCP/IP Port . Click Next .[...]

  • Page 22

    18 6. In the following dialog, type 192.168.1.1 (router’s LAN IP) in the field of Printer Name or IP Address and type IP_192.168.1.1 as the port name. Then, click Next . 7. Click Standard and choose Generic Network Card. 8. Then, in the following dialog, click Finish .[...]

  • Page 23

    19 9. Now, your system will ask you to choose right n ame of the printer that you installed onto the router. Such step can make corre ct driver loaded onto your PC. When you finish the selection, click Next . 10. For the final stage, you need to go back to Control Panel-> Printers and edit the property of the new printer you have added. 11. Sele[...]

  • Page 24

    20 The printer can be used for printing now. Most of the printers with different manufacturers are compatib le with vigor router. Note 1: Some printers with the fax/scanning or other additional functions are not supported. If you do not know whether your prin ter is supported or not, please visit www.draytek.com to find out the printer list. Open S[...]

  • Page 25

    21 3 3 . . C C o o n n f f i i g g u u r r i i n n g g W W e e b b P P a a g g e e s s To access Internet, please finish basic c onfiguration after completing the h ardware installation. 3 3 . . 1 1 B B a a s s i i c c C C o o n n f f i i g g u u r r a a t t i i o o n n The Quick Start Wizard is designed for you to easily se t up your router for In[...]

  • Page 26

    22 Note: The home page will change slightly in accordance with the rou ter you have. 4. Enter the login passw ord on the field of New Password and retype it on the field of Retype New Password . Then click Next to continue. 5. On the next page as shown below, please select the WAN interface (WAN 1 or WAN2) that you use. If DSL interface is used, pl[...]

  • Page 27

    23 6. On the next page as shown below, please se lect the appropriate Internet a ccess type according to the information from your ISP . For example, you should select PPPoE mode if the ISP provides you PPPoE interface. Then click Next for next step. PPPoE/PPPoA: if you click PPPoE or PPPoA as the protocol, please manually enter the Username/Passwo[...]

  • Page 28

    24 1483 Bridged IP /1483 Routed IP: if you choose 1483 Bridged IP / 1483 Routed IP as the protocol, you will get the followi ng page. Please type in the IP add ress information originally provided by your ISP. Then click Next for next step. 7. Now you can see the following screen. It indicates that the setup is complete. Different types of connecti[...]

  • Page 29

    25 3 3 . . 2 2 W W i i r r e e l l e e s s s s C C o o n n f f i i g g u u r r a a t t i i o o n n  For the user of Vigor2820/2820VS, please skip this section. For operating Vigor2820n/Vn/VSn well, it is n ecessary for you to set the wireless LAN settings for using wireless function. Please read the follo wing section carefully for configuring t[...]

  • Page 30

    26 2. Check Enable Wireless LAN to enable the wireless function. 3. At present, the router can connect to 11b+11g, 11g Only, 11b Only, 11n Only and Mixed (11b+11g+11n) stations simultaneou sly. Sim p ly choose Mix (11b+11g+11n) mode. Note: You should also set RADIUS Server simultaneously if 11g Only, 11b Only or 11n Only mode is selected. 4. Type i[...]

  • Page 31

    27 3 3 . . 2 2 . . 3 3 S S e e c c u u r r i i t t y y S S e e t t t t i i n n g g s s 1. On the Wireless LAN group, select Security Settings. 2. Select an appropriate encrypt ion mode to improve the security and privacy of your wireless data packets. Disable Turn off the encryption mechanis m. For the security of your router, please select any one[...]

  • Page 32

    28 field of Pre-Shared Key (PSK) . WPA encrypts each fram e transmitted from the radio using the Pre-Shared Key (PSK) which entered from this panel. 4. As to WEP encryption, select 64-bit or 128-bit as the encryption mode. For 64bits WEP key, type in 5 ASCII characters or 10 hexadecimal digitals leading by 0x, for example, ABCDE or 0x4142434445. An[...]

  • Page 33

    29 4 4 . . T T r r o o u u b b l l e e S S h h o o o o t t i i n n g g This section will guide you to solve abnorm al situ ations if you cannot access into the Internet after installing the router and finishing the we b configuration. Please follow sections below to check your basic in stallation status stage by stage. ¾ Checking if the hardware s[...]

  • Page 34

    30 4 4 . . 2 2 C C h h e e c c k k i i n n g g I I f f t t h h e e N N e e t t w w o o r r k k C C o o n n n n e e c c t t i i o o n n S S e e t t t t i i n n g g s s o o n n Y Y o o u u r r C C o o m m p p u u t t e e r r I I s s O O K K o o r r N N o o t t Sometimes the link failure occurs due to th e wrong network connect ion settings. After try[...]

  • Page 35

    31 4. Select Obtain an IP a ddress automatically and Obtain DNS server address automatically . F F o o r r M M a a c c O O s s 1. Double click on the current used MacOs on the desktop. 2. Open the Application folder and ge t into Network . 3. On the Network screen, select Using DHCP from the drop down list of Configure IPv4.[...]

  • Page 36

    32 4 4 . . 3 3 P P i i n n g g i i n n g g t t h h e e R R o o u u t t e e r r f f r r o o m m Y Y o o u u r r C C o o m m p p u u t t e e r r The default gateway IP address of the router is 192.168.1.1. For some reason, you might need to use “ping” command to check the link status of the router. The most important thing is that the computer wi[...]

  • Page 37

    33 4 4 . . 4 4 C C h h e e c c k k i i n n g g I I f f t t h h e e I I S S P P S S e e t t t t i i n n g g s s a a r r e e O O K K o o r r N N o o t t Open WAN >> Internet Access page and then check whether the ISP settings are set correctly. Click WAN1 or WAN2 link to review the settings that you configured previously. F F o o r r P P P P P [...]

  • Page 38

    34[...]

  • Page 39

    35 F F o o r r M M P P o o A A U U s s e e r r s s 1. Check if the Enable option is selected. 2. Check if DSL Modem Settings is set appropriately. 3. Check if IP Address, Subnet Mask and Gateway are set correctly (must identify with the values from your ISP) if you choose Specify an IP address . 4 4 . . 5 5 B B a a c c k k i i n n g g t t o o F F a[...]

  • Page 40

    36 H H a a r r d d w w a a r r e e R R e e s s e e t t While the router is running (ACT LED blinking), press the RST button and hold for more than 5 seconds. When you see the ACT LED blinks rapidly, pl ease release the button. Then, the router will restart wi th the default configuration. After restore the factory default setting, you can configure[...]

  • Page 41

    37 4 4 . . 6 6 C C o o n n t t a a c c t t i i n n g g Y Y o o u u r r D D e e a a l l e e r r If the router still cannot work correctly af ter trying many effort s, please contact your dealer for further help right away. For any questions, please feel free to send e-mail to support@draytek.com.[...]