DMX Digital Audio Satellite Receiver DR500 manual

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Table of contents for the manual

  • Page 1

    Digital Audio Satellite Receiver DR500 User Guide[...]

  • Page 2

    NOTICE This publication and its contents are pro prietary to DMX and are intended solely for the co ntractual use of its customers for no other pur pose than to operate the equipment described her ein. This publication and its contents shall not be used or distributed for any other pu rpose and/or otherw ise communicated, disclosed, or reproduced, [...]

  • Page 3

    CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: To Reduce The Risk Of Electric Shock, Do Not Remove Cover (Or Back). No User-Serviceable Parts Inside. Refer Servicing To Qualified Service Perso nnel. Précautions: Pour éviter toute déchar ge électrique, ne pas enlever le couvercle. Les p ieces a l’interieur ne sont pas reparables. Faire ap[...]

  • Page 4

    DR500 (E-4) Rev. C 10/94 Table of Contents Introduction Important I nformation .............................................................................................................. ix Getting Start ed ......................................................................................................................... ix Section 1: Syst[...]

  • Page 5

    DR500 (E-5) Rev. C 10/94 Section 3: Getting Started and Basic Oper ations Section Topics ............................................................................................................................ 1 Starting up th e DR500 ...............................................................................................................[...]

  • Page 6

    DR500 (E-6) Rev. C 10/94 Checking the D R500’s ID Number .......................................................................... 11 Checking the D R500’s S tatus ................................................................................... 12 Section 5: Maintenance and Troubleshooting Maintenance .......................................[...]

  • Page 7

    DR500 (E-7) Rev. C 10/94 Welcome to the world of premier digital audio service prov ided by DMX. This guide is your handbook fo r using the DR500 Digital Aud io Satellite Receiver and the DMR-22 and DMR-28 DMX/DJ remote control units. The sections in this guide prov ide step-by-step instructions for a variety of tasks and activities, including DR50[...]

  • Page 8

    DR500 (E-8) Rev. C 10/94 If you are an experienced user familiar with the DR500 and its remote control, you may wish to review the following sections before u npacking or oper ating this product: • Sec tion 1 for an o verview of the DMX/DBS system and equi pment • Sec tion 3 for DR500 start-up and to review b asic operations • Sec tion 4 for [...]

  • Page 9

    DR500 (E-9) Rev. C 10/94 DR50 0 Referen ce DR500 General Functions and Commands Channel Recall Press LAST . Scan Press SCAN . Select Enter the channel number using the NUM ERIC keys.  OR  Use the TUNEÙ or TUNEÚ keys. Locally Managed Channels Add Tune to the desired channel. Press PRESET 940 . Delete Tune to the desired channel. Press PRESET[...]

  • Page 10

    DR500 (E-10) Rev. C 10/94 DR50 0 Referen ce Volume Set Adjust the volume using the contro ls on your stereo system. Mute Press MUTE . To return to normal volume, press MUTE again. DMX/DJ View Functions and Commands Audio Info. Press VIEW . Press MORE to see additional information. DR500 Status Press PRESET 150 and p ress VIEW . Press MORE to see ad[...]

  • Page 11

    DR500 (E-11) Rev. C 10/94 Thank you for su bscribing to Digital Music Express  ! This section describes the Direct Broadcast Satellite (DBS) receiver and equipment that are used to d eliver the best in CD-quality music. The equipment includes: • Satellite dish receiving antenna, low noise block (LNB) amplifier, and connecting cable • Digital[...]

  • Page 12

    DR500 (E-12) Rev. C 10/94 System Features The DR500 DBS Satellite Receiver is a digital audio stereo decoder which easily integrates with most stereo or monaural amplifier systems. Key system features include: • Full CD quality 20 kHz stereo • 120 stereo pairs available on one transponder • Dolby Digital compression • Storecasting and datac[...]

  • Page 13

    DR500 (E-13) Rev. C 10/94 DBS System Overview Although the use of satellites, satellite dishes, and receivers may seem complex, the DMX/DBS service uses a highly sophisticated system that makes channel selection and local music programm ing easier and simpler than using a VCR. It also allows DMX to deliver music of unpreced ented linearity, sonic p[...]

  • Page 14

    DR500 (E-14) Rev. C 10/94 Once the DMX music programming is received at your location, your DR500 Receiver and associated audio components take over. C O M S T REAM DR200 Digital Audio Receiver DIGITAL AUDIO • DR 500 Digital Audio Satellite Receiver  receives and decodes the digital audio pro gramming information and sends it to y our stereo a[...]

  • Page 15

    DR500 (E-15) Rev. C 10/94 DR500 System Components The DR500 Digital Audio Satellite Receiver is a digital audio stereo decoder that easily integrates with most stereo or monaural amplifier system s. DR500 Digital Audio Satellite Receiver The DR500 is the master receiver that connects to the satellite dish and your stereo or monaural amplifier syste[...]

  • Page 16

    DR500 (E-16) Rev. C 10/94 DR500 Back Panel The back panel of the DR50 0 has a variety of connectors that are u sed to link the satellite dish to the DR500 and your au dio system to the DR500. The back panel consists of: • Power Input  attaches the DR50 0 to a 120 VAC wall mount supply • RF IN connector  attaches the DR500 Receiver to your[...]

  • Page 17

    DR500 (E-17) Rev. C 10/94 DMR Remote Control Units To select music channels remotely, you can use either the DMR-22 or DMR-28 DMX/DJ remote control units. Both remote control models have the following features: • Individual channel selection keys that allow you to move throug h the authorized channels on e channel at a time either up or down • [...]

  • Page 18

    DR500 (E-18) Rev. C 10/94 DMR-22 Remote Control The DMR-22 remote control unit is described below . MUTE VOL VOL LAST 0 TV 7 8 9 6 5 4 1 2 3 TUNE TUNE POWER MUSIC ID STORE PRESET SCAN T une to any channel Recalls your last channel selection Mutes the audio Use with the number keys to store a preset entry Use to enter special settings T unes to the [...]

  • Page 19

    DR500 (E-19) Rev. C 10/94 DMR-28 DMX/DJ Remote Control In addition to the basic features, the D MX/DJ provides instant viewing of the following information for each music selection: • Title • Album • Com poser • Artist • Re cord label • Album ID number The DMX/DJ also displays DR500 oper ation information, help messages, and low battery[...]

  • Page 20

    DR500 (E-20) Rev. C 10/94 Additional DR500 Receivers Additional DR500 receivers can b e added to your system at any time. Each receiver allows you to select and play one different DMX music channel on a separate audio system. This provides additional stereo music channels to cover other locations or zon es. Two or more DR500 Receivers may be conn e[...]

  • Page 21

    DR500 (E-21) Rev. C 10/94 This section helps you set up and connect your DR500 system. It provides: • DR 500 shipment checklist • Tips on selecting the best location for y our system • Step-by-step instructions for connecting the DR500 Receiver to y our audio sy stem Before You Begin Before you begin using your DR500, it is assumed that the D[...]

  • Page 22

    DR500 (E-22) Rev. C 10/94 DR500 Shipment Checklist  The DR500 and its components are ship ped in custom-designed, reinforced card board cartons. To en sure that the system is protected during opening, use a cutting too l that extends less than ½ inch into the carton. Keep the carton and origi nal packaging to retur n a unit for repair, in t he [...]

  • Page 23

    DR500 (E-23) Rev. C 10/94 Choosing a Good Location There are a few items to consider when selecting a location for your DR500 Receiver. Observ e the following Safety Precautions: Safety Precautions Carefully read and follow all safety, use, and o perating instructions before operating the DR500. H eed all warnings and cautions contained in this Use[...]

  • Page 24

    DR500 (E-24) Rev. C 10/94 Connecting the DR500 to Your Audio System If your DR500 system has not been p rofessionally installed, if you have disconnected your DR500 Receiver, or if you are adding a component, refer to the following steps an d diagrams to help you connect your system. If you have questions o r need assistance connecting any componen[...]

  • Page 25

    DR500 (E-25) Rev. C 10/94 Connecting the DR500 to Your Stereo System To connect the DR500 to a stereo system, refer to the figure below and the follow ing instructions. 1. Make sure the stereo amplifier is OFF and the v olume is turned completely down. 2. Connect the RCA stereo cables to the L (eft) and R(ight) STEREO jacks on the back of the DR500[...]

  • Page 26

    DR500 (E-26) Rev. C 10/94 Connecting the DR500 to Your Monaural System To connect the DR500 t o a monaural system, refer to the figure below and the following instructions. 1. Make sure the monaural amplifier is OFF and the volu me is turned completely down. 2. Connect an RCA cable to the MONO jack on the back of the DR50 0. 3. Connect the other en[...]

  • Page 27

    DR500 (E-27) Rev. C 10/94 Antenna Installation and Alignment It is recommended that the Satellite dish antenna be installed by your local DMX Affiliate. It is imperative that the dish be securely and safely mounted, and pointed accurately at the Satellite. Brief instructions are presented here for completeness. Satellite Dish Installer : Ground the[...]

  • Page 28

    DR500 (E-28) Rev. C 10/94 Connecting Multiple Receivers to One Antenna Multiple DR500 Recei vers can be c onnected t o one antenna. However, to avoid damage to either the antenna LNB and DR500 Receiver, t he following items must be used: • Correct spli tter(s) • Prop er line amplifiers Line amplifiers may be required when usin g a signal splitt[...]

  • Page 29

    DR500 (E-29) Rev. C 10/94 The DR500 advanced f eatures give you the power an d flexibility to create tailored musical programs. These advanced functions includ e: • Forced tune programming  a channel is automatically selected and played at a specific time • Adding and deleting authorized channels • Setting the dynamic range of a particular[...]

  • Page 30

    DR500 (E-30) Rev. C 10/94 Forced Tune Events Forced Tune Events allow you to easily specify at what hour a particular channel will be played. Althoug h forced tune events soun d simple, they’re actually a powerful function that provides you with a wide range of musical programming flexibility and creativity, al ong with local manageability. Setti[...]

  • Page 31

    DR500 (E-31) Rev. C 10/94 If the current channel has no programmed forced tune events, the fro nt panel displays three flashing dashes.    If the current channel has any programmed forced tune events, the time of the event (in 24-ho ur time) displays on the front panel as a f lashing two-digit number. If more than one even t is programmed [...]

  • Page 32

    DR500 (E-32) Rev. C 10/94 Local Channel Management The DR500 allows you to locally manage the channels authorized to you through DMX/DBS National Authorization Control Center. From your location, you can temporarily delete an authorized channel so that it cannot be played for a specific time in your location. Then, when you decide the timing is rig[...]

  • Page 33

    DR500 (E-33) Rev. C 10/94 Setting the Dynamic Range The DR500 Receiver is shipped w ith all 120 channels set at full CD-quality (90 dB dynamic range). To meet your individual music needs, you have the capability of setting a different dynamic range for up to 10 channels, or setting all channels to a glob al dynamic range default. Changing the dynam[...]

  • Page 34

    DR500 (E-34) Rev. C 10/94 Checking Dynamic Range Settings To check the dynamic range for a specific chann el: 1. Tune to the desired channel. 2. Press: PRESET 1 1 0 The front panel flashes the cur rent dynamic range code (00-03) f or this channel. If a specific dynamic range has not been set, the f ront panel displays a flashing three-digit nu mber[...]

  • Page 35

    DR500 (E-35) Rev. C 10/94 Setting the Transponder Frequency The DR500 is shipped w ith the transponder freq uency saved in memory. It is highly unlikely that this frequency will have to be chang ed and should on ly be done upon instru ctions from your DMX affiliate. In the event that a new transpond er frequency must be entered, follow these pro ce[...]

  • Page 36

    DR500 (E-36) Rev. C 10/94 Checking the Transponder Frequency To check the current transpo nder frequency, pr ess: PRESET 1 2 0 The front panel flashes the cur rent Transponder Fr equency MHz code. Checking Signal Quality The quality of the incoming signal can be checked using the following procedur es: 1. Ensure that the DR500 h as acquired the sig[...]

  • Page 37

    DR500 (E-37) Rev. C 10/94 The following table shows the D R500 codes and their cor responding Eb/No levels. A code of -00 , with a corresponding Eb/No level of 17 dB or greater, is the highest signal quality. A code of -68, with corr esponding Eb/No levels o f 5 dB or lower, is a v ery weak signal strength. DR500 Display Co de Eb/No Signal Strength[...]

  • Page 38

    DR500 (E-38) Rev. C 10/94 Front Panel Lockout Setting the Front Panel Lockout The DR500 allows you to inh ibit, or lockout, any command entries. To do this press: PRESET 9 7 0 The front panel displays LOC indicating that the fro nt panel has been locked. W hen the front pan el has been locked, both the f ront panel and the remote control will be no[...]

  • Page 39

    DR500 (E-39) Rev. C 10/94 Checking the DR500’s Status You can periodically check the status of the D R500 using the DMX/DJ. 1. To check the status, press: PRESET 1 5 0 VIEW The DMX/DJ displays a variety of status messages. 2. To move through th e screens of information, press MORE on the DMX/DJ. MORE The DR500 status messages are presented in the[...]

  • Page 40

    DR500 (E-40) Rev. C 10/94 Front Panel Status Code DMX/DJ St atus Message DR500 Status Individual Error Messages 000 System OK DR500 is working prop erly 001 System PLL Phased locked loop err or 002 System LNB Power to the low n oise block (LNB) is shorted 004 System NV Nonvolatile mem ory errors Combined Error Messages 003 System PLL System LNB Pha[...]

  • Page 41

    DR500 (E-41) Rev. C 10/94 Troubleshooting Tips The troubleshooting tips fo und on the follow ing pages were designed to h elp you diagnose and co rrect minor problems in the unlikely event that you experience difficulties with your DBS DR500 system. Possible problems, arranged alphabetically, are followed by solutions that should help you to trou b[...]

  • Page 42

    DR500 (E-42) Rev. C 10/94 Problem Possible Causes Solutions No sound The stereo is turned off o r the volume is turned down. Turn on the stereo and adjust the volume. The DR500 Receiver volume is turned dow n. Turn the volume up on the DR500 Receiver. The Mute function is selected. To return to normal volume, press MUTE on your remote control. You [...]

  • Page 43

    DR500 (E-43) Rev. C 10/94 Problem Possible Causes Solutions Remote control operates erratically The remote control is exposed to direct, brigh t sunlight or florescent lighting. Th is exposure may interfere with the remote control signal and not allow the remote and DR500 to communicate. Protect the remote control from the direct light exposure. Re[...]

  • Page 44

    DR500 (E-44) Rev. C 10/94 Audio Specifications* Compression: Dolby Digital Sampling Rate: 44.1 kHz Frequency Response: 20.0 Hz to 20.0 kHz ± 1.0 dB Dynamic Range: >90 dB Harmonic Distortion: < 0.015% typical, 0.05% maximum Output Level 0-2 V rms (maximum) Tuner Specifications* Input Frequency: 950 to 1450 MHz Input Dynamic Range: -20 dBm to [...]

  • Page 45

    DR500 (E-45) Rev. C 10/94 Warranty Statement DMX warrants that its products are fr ee from defects in material and workmanship at the time of shipment and that they conform to applicable specifications. In no ev ent will DMX be liable for consequential misuse or damages. The DMX DR500 is warran ted against any above-mentioned defects that appear wi[...]

  • Page 46

    DR500 (E-46) Rev. C 10/94 Return Procedures     DMX Affiliates Follow these return proced ures if you are a DMX affiliate who has p urchased the DR500 r eceiver in question and determined that the problem is specifically DR500-equipment related. If it is necessary to return a prod uct for repair, the following procedures must be followe[...]

  • Page 47

    DR500 (E-47) Rev. C 10/94 Appendix C DR501 User Manual Addendum We’ve added a powerful, new message marketing tool in the DR501 receiver that helps you maximize the moment of contact with customers in your location. Message marketing educates customers on product and service offerings to influence increased pur chases, to provide quality customer[...]