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Dish Network HOME NETWORK manual

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Table of contents for the manual

  • Page 1

    Installation Instructions Home Network TM 156342[...]

  • Page 2

    Page 1 Inst allation Instructions T able of Content s Overview ............................................ .................................................. ............ 2 Inst allation Considerations ....... .............. ............................ ............... ............ 2 Quick Inst allation Instructions ............... ...............[...]

  • Page 3

    Page 2 Overview These instructions guide you thro ugh connecting compatibl e DISH Network satellite receivers to a broadband home network to use the receiver ’ s Inte rnet connectivity for add itional features, such as downloading movies and programs no t available over the satellite. See pages 12-13 to learn more about these features. Inst allat[...]

  • Page 4

    Page 3 Identifying and Creating the Home Network and A vailable Ethernet Port Determining if There is Br oadband Internet Service Identifying the Home Network and Receiver Connection Method In addition to these steps, contact your Internet servi ce provider to verify if yo u have broadband Internet service. Can you make calls using the home phone w[...]

  • Page 5

    Page 4 Is there an available E THERNET or LAN port on the router or gateway? • Y es. Go to Connecting the Satellite Receiver to an A v ailable Ethernet Port on page 7. • No. Go to step 3. Is there an Ethernet switch (or hub) connected to one of the E THERNET or LAN ports on the router or gateway? • Y es. Go to step 4. •N o . G o t o Adding [...]

  • Page 6

    Page 5 Inst allation and Setup Use these instructions to add an Ethe rnet switch to the home network to create additional Ethernet ports, to connect the satellite receiver to the home network, an d to setup the receiver on ce it is connected to the home network. Adding an Ethernet Switch Refer to Diagram 1 and 2 and the inst ructions below to conne[...]

  • Page 7

    Page 6 On the existing route r or ga teway , disc onnect the Ethernet cable for an existing piece of equipment connected t o an E THERNET (or LAN) port. This equipment w ill be connected to the Ethernet switch in step 2, below . Note : Do not disconnect the c able connected to the route r or ga teway port labeled B ROAD BAND , I NTERNET , or WA N .[...]

  • Page 8

    Page 7 Connecting the Satellite Receiver to an A vailable Ethernet Port If the satellite receiver is located close to the router , gateway , or Ethernet switch, use the steps Connecting the Satellite Receiver Using Ethernet Cable , below . If the satellite receiver is not located close to the router , gateway or Ethernet switch, use the steps Conne[...]

  • Page 9

    Page 8 Connecting the Satellite Receiver Us ing a HomePlug-to-Ethernet Adapter Refer to Diagrams 5 and 6 and the instructions below t o connect the satellite receiver to the router , gateway , or Ethernet switch using a HomePlug-to-Eth ernet Adapter . Diagram 5. O verview of Ho me Network w ith Receiver Co nnected by Ho mePlug-to-Eth ernet Adapter [...]

  • Page 10

    Page 9 One HomePlug-to-Ethernet adapter must be obtained for use at the location of the router , gateway , or Ethernet switch. One adapter s upports up to 15 receivers. The V iP-series of DISH Network receivers include HomePlug 1.0 su pport. HomePlug T urbo adapte rs can also be used. Note : These adapters may also be referred to as “HomePlug-to-[...]

  • Page 11

    Page 10 Setting up the Receiver Once the receiver has been connected to the home network, use these steps to set up and verify the receiver ’ s Internet connection. Using the DISH Network remote control for the rece iver that is connected to the home network, access the Network Se tup screen by pressing MENU , selecting System Setup , Installatio[...]

  • Page 12

    Page 11 V erify the receiver can successfully c onnect to DISH Network by pressing MENU on the remote control, selecting System Setup , then Diagnostics . Select Connection to test the Internet connection. The Connection option also tests the phone line, if connected. The results should display Broadband Connection OK . Diagnostics S creen Note : I[...]

  • Page 13

    Page 12 Using DishONLINE DishONLINE allows you to download mo vies and othe r programs to the V iP622 DVR and V iP722 DVR satellite receiver using your br oadband Internet connection. Access DishONLINE by pressing the DVR button on the DISH Network remo te control. In the DISH On Demand menu, select the DishONLINE option. DISH On Demand Menu Once y[...]

  • Page 14

    Page 13 Download List Download List is accessed fro m the My Rentals menu, and allows you to view all the pr ograms scheduled to download (queued), adjust the order in which programs will be downloaded, and delete schedul ed downloads. If you have multiple downloads scheduled, the next program in the Download List begins downlo ading when the first[...]

  • Page 15

    Page 14 T roubleshooting Description Procedure Connection status on Network Setup screen is Not Connected, or Error 789 is received when DISH Theater or New Releases is selected 1. On the home network, are there other DISH Network satellite receivers or personal computers connected? a. If another receiver is connected to the ho me network, check to[...]

  • Page 16

    Page 15 Other receivers or computers are affected: Not Connected status on Network Setup screen or Error 789 1. Ensure the broadband router is plugged in to power . 2. If the installation uses a broadband modem th at is separate from the router: a. Ensure the modem is plugged in to power . b. Ensure the modem is connected to the router using an Eth[...]

  • Page 17

    Page 16 HomePlug Troubleshooting 1. Ensure the HomePlug-to-E thernet adapter is plugged firmly in to th e electrical outlet. The adapter should not be plugged into a GFI electrical outlet. 2. V erify the HomePlug-to-Ethernet adapte r is not plugged into a switched outlet. 3. If a surge protector is used for either th e satellite receiver or the Hom[...]

  • Page 18

    Installation Instructions Home Network 156342[...]