Dialogic DIALOG/4 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Dialogic DIALOG/4, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dialogic DIALOG/4 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Dialogic DIALOG/4. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Dialogic DIALOG/4 should contain:
- informations concerning technical data of Dialogic DIALOG/4
- name of the manufacturer and a year of construction of the Dialogic DIALOG/4 item
- rules of operation, control and maintenance of the Dialogic DIALOG/4 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dialogic DIALOG/4 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dialogic DIALOG/4, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dialogic service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dialogic DIALOG/4.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Dialogic DIALOG/4 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    D IALOG/4 ™ n Configuration n Installation n Warranty Period n RMA Process n Regulatory Notices 05-0408-003 Copyright © 1997 Dialogic Corporation. All Rights Reserved. 5HDG0H)LUVW Protect Y ourself from Electric Shock To reduce the risk of electric shock: ■ Switch off the power and remove power cords before opening the PC cover to ins[...]

  • Page 2

    Setting the Initial Hook Switch State (SW1:4) SW1 switch 4 (SW 1:4 in Figure 2) sets the initial hook switch state for the DIALOG/4 board. This setting is active only when the PC is powered on but the firmware has not yet been downloaded to the board. If the initial hook switch state is set to on-hook (default) the board presents an inbound call wi[...]