Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB should contain:
- informations concerning technical data of Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB
- name of the manufacturer and a year of construction of the Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB item
- rules of operation, control and maintenance of the Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Desa service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Save this manual for future reference. For more information, visit www.desatech.com WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life. — Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other [...]

  • Page 2

    www.desatech.com 113101-01A 2 WARNING: Improper installation, adjustment, altera- tion, service, or maintenance can cause injury or prop- erty damage. Refer to this manual for correct installation and operational procedures. For assistance or addi- tional information consult a qualified installer, service agency, or the gas supplier. WARNING: This [...]

  • Page 3

    www.desatech.com 113101-01A 3 SAFETY INFORMATION WARNING: This product con- tains and/or generates chemicals known to the State of California to cause cancer or birth defects, or other reproductive harm. IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, oper- ate, or service this fireplace. Im- proper use of [...]

  • Page 4

    www.desatech.com 113101-01A 4 SAFETY INFORMATION Continued Figure 1 - Yellow Flame Vent-Free Gas Log Heater Shown (Logs May Vary by Model) 1. This appliance is only for use with the type of gas indicated on the rating plate. This appli- ance is not convertible for use with other gases. 2. Do not place propane/LP supply tank(s) in- side any structur[...]

  • Page 5

    www.desatech.com 113101-01A 5 LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223/ NFP A 54*. *A vailable from: American National Standards Institute, Inc. 1430 Broadway New Y ork, NY 10018 National Fire Protection Association, Inc. Batte[...]

  • Page 6

    www.desatech.com 113101-01A 6 Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ven- tilation. However , in buildings of unusually tight construction, you must provide additional fresh air . Unusually tight construction is defined as construction where: a. walls and ceilings exp[...]

  • Page 7

    www.desatech.com 113101-01A 7 C. Install a lower Btu/Hr fireplace, if lower Btu/Hr size makes room unconfined. If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an un- confined space. Y ou will need no additional fresh air ventilation. WARNING: If the area in which the heater may be oper- ated is smaller [...]

  • Page 8

    www.desatech.com 113101-01A 8 LOG SIZING REQUIREMENTS Minimum Firebo x Size Log Front Rear Size Height Depth Width Width* 18" 17" 14" 24" 20" 24" 17" 14" 28" 21" MINIMUM FIREPLACE CLEARANCE TO COMBUSTIBLE MATERIALS Log Size Side Wall Ceiling 18", 24" 16" 42" NOTICE: State or loca[...]

  • Page 9

    www.desatech.com 113101-01A 9 Carefully follow the instructions below . This will ensure safe installation into a masonry , UL127- listed manufactured fireplace, or certified vent-free firebox. Minimum Clearances For Side Combustible Material, Side Wall, and Ceiling A. Clearances from the side of the fireplace cabi- net to any combustible material [...]

  • Page 10

    www.desatech.com 113101-01A 10 If Using Mantel Y ou must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. W ith sheet metal, you must have non- combustible material behind it. Noncombustible material must extend at least 8 inches up (for all mo[...]

  • Page 11

    www.desatech.com 113101-01A 11 INSTALLATION Continued Figure 7 - Minimum Mantel Clearances When Using Hood Minimum Non- Combustible Material 8" Min. 12" 15" 18" All minimum distances are in inches Log Set 18" and 24" Models 20" 2 1 /2 " 6" 8" 10" 12" Distances to Underside of Mantel Hood ([...]

  • Page 12

    www.desatech.com 113101-01A 12 Area of V arious Standard Round Flues Diameter (ins.) Area (sq. ins. ) 5" 20 sq. inches 6" 29 sq. inches 7" 39 sq. inches 8" 51 sq. inches Chimney Minimum P ermanent Height (ft.) Flue Opening (sq. ins.) 6' to 15' 39 sq. inches 15' to 30' 29 sq. inches Figure 10 - Attaching Dampe[...]

  • Page 13

    www.desatech.com 113101-01A 13 INSTALLATION Continued IMPORT ANT : Make sure the heater burners are level. If heater is not level, heater will not work properly . For thermostat models, avoid damage to thermostat bulb. A void nicks or sharp bends in thermostat bulb wire. Keep thermostat bulb in mounting bracket until ready to mount base to floor . [...]

  • Page 14

    www.desatech.com 113101-01A 14 Installation Items Needed Before installing heater , make sure you have the items listed below . • external regulator (supplied by installer) • piping (check local codes) • sealant (resistant to propane/LP gas) • equipment shutoff valve * • test gauge connection * • sediment trap • tee joint • pipe wre[...]

  • Page 15

    www.desatech.com 113101-01A 15 CHECKING GAS CONNECTIONS WARNING: Test all gas pip- ing and connections , internal and external to unit, for leaks after installing or servicing. Cor- rect all leaks at once. WARNING: Never use an open flame to check for a leak. Apply a commercial leak detec- tion solution to all joints. Bubbles forming show a leak. C[...]

  • Page 16

    www.desatech.com 113101-01A 16 Pressure Testing Heater Gas Connections 1. Open equipment shutoff valve (see Figure 15, page 15). 2. Open main gas valve located on or near gas meter for natural gas or open propane/LP sup- ply tank valve. 3. Make sure control knob of heater is in the OFF position. 4. Check all joints from gas meter (natural gas) or p[...]

  • Page 17

    www.desatech.com 113101-01A 17 Figure 20 - Installing Crossover Logs Crossover Log (#3) Pegs INSTALLATION Continued INSTALLING LOGS, MODELS CLD3018PTA, CLD3018NTA, CLD3924PTB AND CLD3924NTB WARNING: Failure to posi- tion the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in pro[...]

  • Page 18

    www.desatech.com 113101-01A 18 4. Place crossover log (#5) onto the pin (left) on middle log (#1) and onto the pin on front left log (#3) (see Figure 24). 5. Place crossover log #6 onto the pin (right) on middle log (#1) and onto the pin on back log (#2) (see Figure 24). 6. Place crossover log (#7) onto pin on cross- over log #6 and pin on right fr[...]

  • Page 19

    www.desatech.com 113101-01A 19 LIGHTING INSTRUCTIONS WARNING: • If fireplace has glass doors, never operate this heater with glass doors closed. If you op- erate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace. • You must operate this heater with[...]

  • Page 20

    www.desatech.com 113101-01A 20 Figure 27 - Pilot Thermocouple Ignitor Electrode Pilot Burner VARIABLE CONTROL OPERATION The variable control valve can be set to any heat setting and flame height desired, by simply turning the control knob until that setting is attained. Even the lowest setting provides r eal- istic, dancing yellow flames. Selecting[...]

  • Page 21

    www.desatech.com 113101-01A 21 LIGHTING INSTRUCTIONS WARNING • If fireplace has glass doors, never operate this heater with glass doors closed. If you op- erate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace. • You must operate this heater with [...]

  • Page 22

    www.desatech.com 113101-01A 22 OPERATING HEATER Continued TO TURN OFF GAS TO APPLIANCE Shutting Off Heater T urn control knob clockwise Clockwise to the OFF position. Shutting Off Burners Only (pilot stays lit) T urn control knob clockwise Clockwise to the PI- LOT position. THERMOSTAT CONTROL OPERATION The thermostat control knob can be set to any [...]

  • Page 23

    www.desatech.com 113101-01A 23 CLEANING AND MAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circu- lating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a quali- fied service person. Heater may need more frequent cle[...]

  • Page 24

    www.desatech.com 113101-01A 24 LOGS • If you remove logs for cleaning, refer to In- stalling Logs, page 16 through 18, to properly replace logs. • Replace log(s) if broken or chipped (dime-sized or larger). BURNER PRIMARY AIR HOLES Air is drawn into the burner through the 8 holes in the brass fitting at the entrance to the burner . These holes [...]

  • Page 25

    www.desatech.com 113101-01A 25 TROUBLESHOOTING WARNING: Turn off and unplug heater and let cool before servic- ing. Only a qualified service person should service and repair heater. CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit. Note: All troubleshooting items are listed in order of operatio[...]

  • Page 26

    www.desatech.com 113101-01A 26 TROUBLESHOOTING Continued OBSERVED PROBLEM ODS/pilot lights but flame goes out when control knob is released Burner does light after ODS/pilot is lit Delayed ignition of burner Burner backfiring during com- bustion Slight smoke or odor during ini- tial operation Moisture/condensation noticed on windows REMEDY 1. Press[...]

  • Page 27

    www.desatech.com 113101-01A 27 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you canno[...]

  • Page 28

    www.desatech.com 113101-01A 28 OBSERVED PROBLEM Heater shuts off in use (ODS op- erates) Gas odor even when control knob is in OFF position Gas odor during combustion Log set cycles to pilot, but room temperature drops to a lower than ideal level before log set comes back on POSSIBLE CAUSE 1. Not enough fresh air is avail- able 2. Low line pressure[...]

  • Page 29

    www.desatech.com 113101-01A 29 3. The thermostat sensing bulb may be located to the lower right front side of fireplace. Determine location of sensing bulb, but do not mount sens- ing bulb until step 4. If you have a masonry fire- place, see Figure 37 for location. If you have a factory-built metal fireplace, see Figure 38 for location. If your fir[...]

  • Page 30

    www.desatech.com 113101-01A 30 SPECIFICATIONS 18" Model 18" Model 24" Model 24" Model (CGS2718PA) (CLD3018PTA) (CGS3124PA) (CLD3924PTB) (SGS3124PA) Btu (Variable) 16,000/27,000 18,000/30,000 16,000/31,500 20,000/39,000 Type Gas Propane/LP Propane/LP Propane/LP Propane/LP Ignition Piezo Piezo Piezo Piezo Manifold Pressure 8.0&quo[...]

  • Page 31

    www.desatech.com 113101-01A 31 PARTS CENTRAL These Parts Centrals are privately owned businesses. They have agreed to support our customer’ s needs by providing original replacement parts and accessories. Tool & Equipment Company 1348 Dixwell A venue Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Parts Department Portable Heater Parts 342 [...]

  • Page 32

    www.desatech.com 113101-01A 32 ILLUSTRATED PARTS BREAKDOWN VARIABLE MANUALLY-CONTROLLED WINCHESTER OAK MODELS CGS2718NA, CGS2718PA CGS3124NA, CGS3124PA SGS3124NA, SGS3124PA 3 2 18 20 21 19 12 8 9 10 22 19 7 14 6 22 22 17 5 20 15 16 11 13 1 4[...]

  • Page 33

    www.desatech.com 113101-01A 33 PARTS LIST VARIABLE MANUALLY-CONTROLLED WINCHESTER OAK MODELS This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 12 of this manual. P ART NUMBER KEY CGS2718N CGS2718P CGS3124N CGS3124P NO . SGS3124N SGS3124P DESCRIPTION QTY . 1[...]

  • Page 34

    www.desatech.com 113101-01A 34 ILLUSTRATED PARTS BREAKDOWN THERMOSTATICALLY-CONTROLLED ROYAL ENGLISH OAK MODEL CLD3924NTB, CLD3924PTB CLD3018NTA, CLD3018PTA 15 21 19 20 23 13 12 8 14 10 9 22 11 24 16 22 17 22 22 25 18 20 22 1 2 3 4 5 7 6[...]

  • Page 35

    www.desatech.com 113101-01A 35 PARTS LIST THERMOSTATICALLY-CONTROLLED ROYAL ENGLISH OAK MODEL This list contains replaceable parts used in your heater . When ordering parts, follow the instructions listed under Replacement Parts on page 12 of this manual. KEY P ART NUMBER NO . CLD3924NTB CLD3924PTB CLD3018NT A CLD3018PT A DESCRIPTION QTY . 1 113573[...]

  • Page 36

    2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 www.desatech.com 113101-01 Rev. A 03/04 NOT A UPC 113101 01 WARRANTY INFORMATION KEEP THIS WARRANTY Model _________________________________ Serial No. ______________________________ Date Purchased _________________________ Always specify model and serial numbers when communicating wi[...]