Delta DR-5010C manual

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Table of contents for the manual

  • Page 1

    Star tup Manual Please read this manual bef ore operating this unit. After you finish reading this manual, store it in a saf e place f or future reference . Document Scanner[...]

  • Page 2

    International E NERGY S TA R ® Office Equipment Program As an E NERGY S TA R ® Partner , Canon Electr onics Inc., has determined that this machine meets the E NERGY S TA R ® Program guidelines for ener gy efficiency . The International E NERGY S TA R ® Office Equipment Pr ogram is an international program that promotes ener gy saving through th[...]

  • Page 3

    READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT. This legal document is a license agreement between you and Canon Electronics Inc. ("Canon").[...]

  • Page 4

    2 INTRODUCTION INTRODUCTION Thank you for purchasing the Canon DR-5010C scanner. Please read this manual thoroughly before using the machine to familiarize yourself with it's capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. Manuals for the Scanner The DR-5010C s[...]

  • Page 5

    INTRODUCTION 3 Conventions This manual uses the following symbols and indications. Before you start reading this manual, read the following and familiarize yourself with their meanings. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always[...]

  • Page 6

    4 Contents Contents INTRODUCTION ....................................................................................................... 2 Manuals f or the Scanner ................................................................................................ 2 Conv entions ..........................................................................[...]

  • Page 7

    Before Using the Scanner 5 Before Using the Scanner Safe Operation In order to ensure safe operation, be certain to read the cautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environme[...]

  • Page 8

    6 Bef ore Using the Scanner • Avoid locations that are subject to rapid temperature changes. Condensation inside of the scanner can result in inferior image quality. Use this scanner under the following environmental conditions: Temperature: 10˚C to 32.5˚C (50˚F to 90.5˚F) Humidity: 20% to 80% RH • Avoid locating the scanner near equipment [...]

  • Page 9

    Before Using the Scanner 7 Normal Handling WARNING To avoid fire and electric shock, always observe the following warnings when using this scanner. • Do not place flammable chemicals, such as alcohol or paint thinner, near the scanner. • Do not cut, damage, or modify the power cord. Do not place heavy objects on the power cord, do not pull on t[...]

  • Page 10

    8 Bef ore Using the Scanner CAUTION • Do not set the scanner up on a wobbly platform, a sloped surface, or any other type of unstable location. Do not set up the scanner in a location that is subject to vibration. The scanner could injure someone if it falls or tips over. • Do not block the Ventilation Openings. Doing so could cause the scanner[...]

  • Page 11

    Before Using the Scanner 9 Features of the DR-5010C The main features of the DR-5010C scanner are listed below. ■ Fast Document Feeding The scanner can scan a maximum of 50 documents per minute in a range of sizes from business cards to 11.6" x 17"/A3 size. (Scanning conditions: Black and white, LTR/A4 size portrait, two sided, 200 dpi)[...]

  • Page 12

    10 Bef ore Using the Scanner ■ Dropout Color The scanner is equipped with a Dropout Color function that allows you to specify a color for the scanner to omit from scanned images. ■ Skip Blank Page Function The scanner is equipped with a Skip Blank Page function that allows it to scan a document regardless of whether every document is double-sid[...]

  • Page 13

    Before Using the Scanner 11 Checking the Packing List The contents of the carton in which this scanner is shipped are described below. If anything is missing or damaged, contact your local authorized Canon dealer or service representative. Note • The DR-5010C setup disc is in the startup manual. • Items included in this package may change witho[...]

  • Page 14

    12 Bef ore Using the Scanner Removing the Protective Packing Materials Remove all of the protective packing materials (marked ▼ in the diagrams) before using the scanner. 1. Remove the protective tape from the scanner. 2. Slowly open the Document Feed Tray, then remove the protective tape. Feed tray 3. Hold the edge of the Upper unit as shown in [...]

  • Page 15

    Before Using the Scanner 13 4. Remove the protective sheet then the protective material securing the pickup roller. Pickup Roller 5. Remove the roller cover, then remove the protective material securing the retard roller. Replace the roller cover. Roller Cov er Retard Roller 6. Gently close the Upper unit. Be sure that the Upper unit is completely [...]

  • Page 16

    14 Bef ore Using the Scanner Names and Functions of Parts This section explains the name and function of each part. Familiarize yourself with the parts before connecting the scanner. ■ Front (Feed Tray Open) ■ Controls Document Eject Guide Document Feed Tray Place the document to be scanned here. (See p. 44.) Document Feed Tray Extension Pull t[...]

  • Page 17

    Before Using the Scanner 15 ■ Rear CAUTION Do not block the Ventilation Openings. Doing so could cause the scanner to overheat, creating a risk of fire. ■ Interface CAUTION Do not connect anything to the connectors that are not used. If anything is plugged into those connectors it may result in a malfunction or a fire. SCSI Connector Connect to[...]

  • Page 18

    16 Installing the Scanner Installing the Scanner Installation Requirements In order to use the DR-5010C, your computer must satisfy the following system requirements: • A computer that meets the following specifications: - CPU: Pentium 4 (1.5 GHz or higher) - Memory: 512 MB or more (1 GB or more recommended) - Hard disk: 1 GB or more available sp[...]

  • Page 19

    Installing the Scanner 17 • Use the most recently available SCSI or USB 2.0 driver when using the DR- 5010C. Contact your local authorized Canon dealer or service representative. for more detailed information. • If the CPU, memory, interface card, and other specifications do not satisfy those recommended, the scanning speed may be greatly reduc[...]

  • Page 20

    18 Installing the Scanner Installation Procedure The procedure for installing the scanner is outlined below. (For a detailed outline of this procedure, see “Connecting the Scanner to Your PC,” on p. 21.) 1. Check the interface card in your computer. (See “Interface Cards,” on p. 19.) 2. Connect the scanner to the PC. (See “Connecting the [...]

  • Page 21

    Installing the Scanner 19 Interface Cards To connect the scanner with a SCSI connection, make sure that the SCSI card is one of the recommended cards listed below that supports SCSI III. SCSI Cards When connecting the scanner via SCSI, verify that the SCSI card you are using is one recommended for use with the scanner. The recommended SCSI cards ar[...]

  • Page 22

    20 Installing the Scanner IMPORTANT • Follow the instructions in your computer's and the USB 2.0 interface card's manuals to install the USB 2.0 interface card into your computer. • Use the most recent version of the USB 2.0 driver provided by Microsoft. Note If the USB 2.0 interface is not compatible with Hi-Speed USB 2.0, scanning s[...]

  • Page 23

    Installing the Scanner 21 Connecting the Scanner to Your PC There are two ways of connecting the scanner to your computer, via SCSI or USB. Choose whichever format is suitable for the environment in which you are using your PC. IMPORTANT • When the application is running, do not turn the scanner OFF or unplug the interface cable. • Do not conne[...]

  • Page 24

    22 Installing the Scanner Note • The SCSI ID is set to 2 at the factory. • The SCSI ID is set with the Dip Switches on the back of the scanner. The Dip Switches are on when they are down, and off when they are up. • To change the SCSI ID, be sure to turn OFF the scanner and the computer and refer to the following table to set the SCSI ID. 1 O[...]

  • Page 25

    Installing the Scanner 23 Connecting USB Interface USB Interface Connection • Be sure to use the USB cable bundled with the scanner or a Hi-Speed USB 2.0compatible cable. • When using a USB extension card that supports Hi-Speed USB 2.0, be sure to choose one verified for use with the scanner. (See “USB 2.0 Interface Card,” on p. 19.) IMPORT[...]

  • Page 26

    24 Installing the Scanner Connecting the Power Cord Connect the power cord that is provided with this scanner to the power cord connector located on the rear of the scanner, and then plug the cord into a power outlet. WARNING • Be sure to use the power cord provided with the scanner. • Be sure the scanner is turned OFF before connecting the pow[...]

  • Page 27

    Installing the Scanner 25 Turning the Power ON/OFF Follow the procedures described below when turning the power ON or OFF. Turning the Power ON 1. Turn ON the scanner. The Power Switch is on the lower left of the front of the scanner. Push the Power Switch to turn ON the scanner. The power lamp lights green when the power is ON. ON 2. Turn ON the P[...]

  • Page 28

    26 Installing the Scanner • If you are using Windows 98SE, the [Add New Hardware Wizard] dialog box appears. 1. Click the [Next] button. 2. Select [Search for the best driver for your device. (Recommended)], and then click the [Next] button. 3. Insert the setup disc into the computer’s CD-ROM drive. 4. Select [Specify a location], enter “D:I[...]

  • Page 29

    Installing the Scanner 27 3. Select [Search for the best driver in these locations], and then clear the [Search removable media (floppy, CD-ROM...)] check box. Select [Include this location in the search], enter “D:INF” (assuming that “D” is the letter assigned to your CD-ROM drive), and then click the [Next] button. 4. Although a message [...]

  • Page 30

    28 Installing the Software Installing the Software IMPORTANT Before installing the software, be sure to open and read the Readme.txt file on the setup disc. The setup disc included with the scanner contains the following software: • ISIS/TWAIN Driver This driver allows this scanner to be used with ISIScompatible application software or TWAINcompa[...]

  • Page 31

    Installing the Software 29 3. Click the [Start] button, and then select [Run]. The [Run] dialog box appears. 4. In the Open box, enter “D:DriverSetup.exe” (assuming that “D” is the letter assigned to your CD-ROM drive), and then click the [OK] button. The Installer starts. 5. Follow the instructions on the screen and complete the installa[...]

  • Page 32

    30 Installing the Software Canon DR-5010C Help Online help for ISIS/TWAIN driver. (See “Using the IS IS/TWAIN Driver,” on p. 35. ) PATCH x(xx) (Patch Code Sample Sheet) These sheets are used to automatically separate batches of documents when the scanner recognizes the patch code pattern. (See “Using Patch Code Sheets,” on p. 55.) To use th[...]

  • Page 33

    Installing the Software 31 Installing CapturePerfect Follow the procedure described below to install CapturePerfect. 1. Turn ON your PC. Windows starts. IMPORTANT If you are using Windows NT 4.0 Workstation, Windows 2000 Professional, or Windows XP, be sure to log on as a user with administrator privileges. 2. Insert the setup disc in the PC’s CD[...]

  • Page 34

    32 Installing the Software Uninstalling Software Follow the procedure described below to uninstall the ISIS/TWAIN driver and CapturePerfect. IMPORTANT If you are using Windows NT 4.0 Workstation, Windows 2000 Professional, or Windows XP, be sure to log on as a user with administrator privileges. 1. Click the [Start] button, point to [Settings], and[...]

  • Page 35

    Installing the Software 33 The [Add/Remove Programs Properties] dialog box is displayed. Note If you are using Windows XP, the [Add or Remove Programs] dialog box is displayed. 3. Select [Canon DR-5010C Driver] or [CapturePerfect] from the list in the dialog box, and then click [Add/Remove]. Note If you are using Windows XP, click the [Change/Remov[...]

  • Page 36

    34 Installing the Software 4. The [Confirm File Deletion] dialog box appears. When [Canon DR-5010C Driver] is selected. When [CapturePerfect] is selected 5. Click the [Yes] button to start the uninstaller. Follow the instructions on the screen to finish uninstalling the software.[...]

  • Page 37

    Using the Software 35 Using the Software Note • This section provides only the basic procedures for using installed software. Software applications also have their own help. See the applicable help for details about using each software application. • For information about the bundled Adobe Acrobat, see Adobe Acrobat help. Using the ISIS/TWAIN D[...]

  • Page 38

    36 Using the Software Using CapturePerfect Follow the procedure described below to start and close CapturePerfect. Note The basic method for scanning using CapturePerfect is described in CapturePerfect help. From the [Help] menu on the CapturePerfect menu bar, click [Help], then refer to the explanation of how to use CapturePerfect. Starting Captur[...]

  • Page 39

    Using the Software 37 CapturePerfect starts. 4. On the Scan menu, click [Select Scanner]. 5. Select [Canon DR-5010C], and then click the [OK] button. Note If [Canon DR-5010C] is not displayed in the list of scanners, re-install the ISIS/TWAIN driver. (See “Installing the ISIS/TWAIN Driver” on p. 28. )[...]

  • Page 40

    38 Using the Software 6. On the Scan menu, click [Scanner Setting] and then configure scanning parameters. Note For details about how to configure scanning parameters, see ISIS/TWAIN driver help. (See p. 35.) 7. Execute the scan operation from the [Scan] menu. Note Details about actually using CapturePerfect can be found in CapturePerfect help. To [...]

  • Page 41

    Using the Software 39 Starting CapturePerfect with the Event Function DR-5010C and CapturePerfect support Windows Scanner Event function. By installing the ISIS/TWAIN driver and CapturePerfect, CapturePerfect starts automatically when the scanners Start Button is pressed. Note Windows NT does not support this function. Confirming Scanner Event 1. D[...]

  • Page 42

    40 Using the Software 2. Select [Canon DR-5010C SCSI] (or [Canon DR-5010C USB]), and then click the [Properties] buton to display Properties. 3. Click the [Events] tab.[...]

  • Page 43

    Using the Software 41 4. Make sure that [CapturePerfect] is checked. Note • When an application is started by an event, it may not work correctly depending on the application. • To disable the Event function, check the [Disable device events] check box. • Restart Windows to enable new settings after changing the event settings.[...]

  • Page 44

    42 Using the Scanner Using the Scanner Documents This scanner can scan documents ranging in size from business cards and checks to 11.6" x 17"/A3 size documents. The size of documents that can be scanned is shown below. Eject Direction (*1) U-T urn Path Straight Path W idth 2.08" to 1 1.8" 2.08" to 1 1.8" (53 mm to 300[...]

  • Page 45

    Using the Scanner 43 • Scanning documents that are written in pencil or similar material can make the rollers dirty, which can then transfer the dirt to subsequent documents. Always clean the rollers after scanning a document written in pencil. • When scanning a two-sided document that is printed on thin paper, the image on the opposite side of[...]

  • Page 46

    44 Using the Scanner Setting Up the Document Feed Tray and the Document Eject Tray 1. Hold the middle of the Document Feed Tray and slowly open it toward you. CAUTION Do not place anything other than documents on the Document Feed Tray. Doing so may damage the scanner, reduce scanning quality, or cause the feed tray to fall off and injure someone. [...]

  • Page 47

    Using the Scanner 45 Document Eject Tray The scanner has two eject methods; documents can be eject to the front of the scanner in a U-Turn Path, or to the back of the scanner in a Straight Path. The eject method can be switched by opening or closing Document Eject Tray 2. Select the eject method according to what you need to do. Document Eject T ra[...]

  • Page 48

    46 Using the Scanner Using the Straight Path 1. Open Document Eject Tray 2. Note When using the Straight Path, the ejected documents are stacked in reverse order to how they were fed. IMPORTANT • Be sure there is enough space for documents that are ejected behind the scanner when using the Straight Path. If there is not enough space for ejected d[...]

  • Page 49

    Using the Scanner 47 Installing the Document Eject Guide When scanning a document that is particularly thin or particularly long, it could droop down over the edge of the Document Eject Tray Extension and become jammed in the scanner. Avoid this problem by attaching the Document Eject Guide. 1. Open the Document Eject Tray Extention toward you. 2. [...]

  • Page 50

    48 Using the Scanner 4. To remove the Document Eject Guide, lift the Document Eject Tray Extension a little and unhook the Document Eject Guide. 5. Reverse the procedure for attaching the Document Eject Guide to remove it.[...]

  • Page 51

    Using the Scanner 49 Placing a Document for Scanning There are two methods for paper separation, called the Page Separation mode and Bypass mode for feeding documents. Feeding documents continuously from a stack of documents placed in the feed tray is called the Page Separation mode. Feeding documents one sheet at a time by hand or feeding multiple[...]

  • Page 52

    50 Using the Scanner 2. Straighten the edges of the document to be scanned. CAUTION • Do not place the documents on top of the scanner to align them. Doing so may cause a malfunction. • Be careful when placing a document in the scanner. It is possible to cut your hand on the edge of a sheet of paper. 3. Set the Document Guides so they are wider[...]

  • Page 53

    Using the Scanner 51 IMPORTANT There is a load limit mark ( ) on the Document Guides. Do not stack documents higher than this mark (approximately 100 sheets of normal copy paper of 20 lb bond (80g/m 2 )). Doing so may cause a paper jam. 5. Adjust the document guides so they matche the width of the document. Note Before starting a scan, make sure th[...]

  • Page 54

    52 Using the Scanner How to Feed with the Bypass Mode 1. Move the Feed Selection Lever on the lower left side of the front of the scanner down ( ). Document Stopper Note • Lowering the Feed Selection Lever causes the Document S toppers to go down. • The ISIS/TWAIN Driver settings change to the manual feed mode automatically when the Feed Select[...]

  • Page 55

    Using the Scanner 53 IMPORTANT • When scanning documents that are fastened together, such as invoices, set the edge that is fastened together as the leading edge. • Note that when scanning with nonseparated feed, if you place several documents that are not fastened together on the feed tray at one time, they will be fed together. • Particular[...]

  • Page 56

    54 Using the Scanner Patch Code Sheets Patch code sheets are sheets printed with a special pattern that is used for separating files without interrupting scanning. When a patch code sheet is read in the scanner and the pattern on the sheet is recognized, the sheet functions as a patch code sheet which allows files to be separated. Note • This sec[...]

  • Page 57

    Using the Scanner 55 Functions of Patch Code Sheets • Patch Code Patterns PA TCH T (FILE A) When this sheet is detected, the document following this sheet is saved to a separate file. PA TCH II (FILE B) When this sheet is detected, the file is separated after this sheet. Note, however , that the setting is ignored, and this sheet is recorded as a[...]

  • Page 58

    56 Using the Scanner Effective Area for Detecting Patch Code Patterns 0.2" (5 mm) 0.2" (5 mm) 0.2" (5 mm) 3.7" (94 mm) IMPORTANT • When you copy the originals, adjust the size and density settings to match the originals. Extremely dark or light copies may not scan correctly. • When you copy the originals, adjust them so that[...]

  • Page 59

    Using the Scanner 57 Clearing a Paper Jam When paper jams occur during scanning, use the following procedure to clear them. CAUTION Be careful when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper. 1. Remove any documents that have been left in the eject tray. 2. Close the Document Eject Tray Extention. 3. Hold[...]

  • Page 60

    58 Using the Scanner 4. Remove the jammed document. When the jam occurred in the feed section When the jam occurred in the eject section IMPORTANT Do not pull hard on the jammed sheet; remove it gently. If the sheet does rip, be sure to remove all of the remaining pieces of paper. 5. Close the Upper unit slowly. Be sure that the Upper unit is compl[...]

  • Page 61

    Using the Scanner 59 IMPORTANT Do not force the Upper unit to close. Doing so may damage the scanner. Note After removing the jammed paper, check to see if the last page was scanned, and then continue scanning.[...]

  • Page 62

    60 Using the Scanner Other Functions The scanner is equipped with a function that stops the scanner when it detects documents that are not fed correctly. Double Feed Detection Function The scanner is equipped with a Double Feed Detection function that automatically detects when two or more documents are fed at the same time (double feed) while doin[...]

  • Page 63

    Regular Maintenance 61 Regular Maintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality. CAUTION • When cleaning the scanner or inside of the scanner, turn OFF the Power Switch and unplug the power cord from the outlet. • The power needs to be ON when cleaning the rollers and the shading boards. Be c[...]

  • Page 64

    62 Regular Maintenance Cleaning the Sensor Glass and the Rollers If scanned images have extraneous marks, or if the scanned documents are dirty, then the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 1. Hold the Upper unit as shown in the diagram, and open it slowly until it stops. CAUTION The pickup roller is lo[...]

  • Page 65

    Regular Maintenance 63 2. Use a clean, dry cloth to wipe dirt off the sensor glass. Wipe both the top and bottom sensor glasses. CAUTION Do not use spray type cleaners to clean the scanner. Precision mechanisms, such as the light source, may get wet which will cause a malfunction. IMPORTANT Scratches on the sensor glass may cause marks on the image[...]

  • Page 66

    64 Regular Maintenance IMPORTANT • If you cannot freely rotate the rollers, do not force them to rotate. Just clean the part that you can see. Forcing the rollers to rotate may cause a feeding error. • Be careful not to bend the guide boards that are against the rollers on the Upper unit. 4. Remove the pickup roller, feed roller, and retard rol[...]

  • Page 67

    Regular Maintenance 65 Cleaning the Shading Boards The shading boards are the white standard boards located behind the platen rollers. A dirty shading board may alter scanned colors or cause marks on the images. 1. Turn ON the power. 2. Hold the Upper unit as shown in the diagram, and open it slowly until it stops. CAUTION The pickup roller is loca[...]

  • Page 68

    66 Regular Maintenance 4. Wipe the only surface of the shading boards with a firmly wrung cloth moistened with water. Do not wipe the back side of the shading boards. Be careful not to bend the shading boards while doing this. CAUTION Wipe both the upper and lower shading boards. Do not spray water or detergent directly on the shading boards. Preci[...]

  • Page 69

    Regular Maintenance 67 Removing and Attaching the Rollers Follow the relevant procedure to remove and attach the pickup roller, feed roller, and retard roller when you clean them or replace them. IMPORTANT Feed rollers are consumable parts. When the rollers start to wear out, paper jams and misfeeds may occur more often. When this happens, buy a ex[...]

  • Page 70

    68 Regular Maintenance • Contact your local authorized Canon dealer or service representative for information about the exchange roller kit (pickup roller, retard roller, and feed roller). Resetting the Counter After replacing the feed rollers, reset the counter according to the following procedure. 1. Click the [Start] button, point to [Settings[...]

  • Page 71

    Regular Maintenance 69 3. Click on [Properties] for the scanner you are using. 4. Click the [Counter] tab. 5. Press the [Reset] button, and then make sure that the counter for the Roller being used is set to 0.[...]

  • Page 72

    70 Regular Maintenance Removing and Attaching the Pickup Roller Follow the procedures below to remove and attach the pickup roller for cleaning or replacement. CAUTION • Turn ON the power to the scanner to remove or attach the pickup roller. Be careful when working on the scanner when the power is ON. • Do not use excessive force when removing [...]

  • Page 73

    Regular Maintenance 71 CAUTION The pickup roller is located in the middle of the Upper unit. Do not hold the protrusion on the Upper unit when you open it. Doing so may deform the pickup roller or cause a feeding error. 3. Push up on the pickup roller to open the hook, and then remove the pickup roller. Attaching the Pickup Roller 1. Hold the new p[...]

  • Page 74

    72 Regular Maintenance 2. Place the shaft of the pickup roller on the hooks, and then press it into place. 3. Make sure that the shaft of the pickup roller is correctly inserted. 4. Close the Upper unit slowly. Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click. IMPORTANT Do not force th[...]

  • Page 75

    Regular Maintenance 73 Removing and Attaching the Feed Roller Follow the procedure below to remove and attach the feed roller unit for cleaning or replacement. CAUTION Do not use excessive force when removing or attaching the rollers. Doing so may damage them. Removing the Feed Roller 1. Hold the Upper unit as shown in the diagram, and open it slow[...]

  • Page 76

    74 Regular Maintenance 3. Move the roller lock lever down and forward ( ➀ ), and then slide it to the right ( ➁ ). 4. Shift the feed roller to the right to remove it. Attaching the Feed Roller 1. Position the feed roller so the notch in the roller is facing the scanner's shaft.[...]

  • Page 77

    Regular Maintenance 75 2. Slide the roller lock lever to the left, and insert it into the feed roller hole. 3. Lift up the roller lock lever and lock the feed roller. 4. Attach the roller cover.[...]

  • Page 78

    76 Regular Maintenance 5. Close the Upper unit slowly. Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click. IMPORTANT Do not force the Upper unit to close. Doing so may damage the scanner.[...]

  • Page 79

    Regular Maintenance 77 Removing and Attaching the Retard Roller Follow the procedure below to remove and attach the retard roller when you clean or replace it. CAUTION Do not use excessive force when removing or attaching the rollers. Doing so may damage them. Removing the Retard Roller 1. Hold the Upper unit as shown in the diagram, and open it sl[...]

  • Page 80

    78 Regular Maintenance 3. Move the roller lock lever upward ( ➀ ), and then slide it to the right ( ➁ ). 4. Shift the retard roller to the right to remove it. Attaching the Retard Roller 1. Position the retard roller so the notch in the roller is facing the scanner's shaft.[...]

  • Page 81

    Regular Maintenance 79 2. Slide the roller lock lever to the left, and insert it into the retard roller hole. 3. Move the roller lock lever forward and down to lock the retard roller. 4. Attach the roller cover.[...]

  • Page 82

    80 Regular Maintenance 5. Close the Upper unit slowly. Be sure that the Upper unit is completely closed by pushing on both edges with both hands until you hear a click. IMPORTANT Do not force the Upper unit to close. Doing so may damage the scanner.[...]

  • Page 83

    Troubleshooting 81 Troubleshooting This section describes common problems that may occur while you are using the scanner, and how to resolve them. Refer to the troubleshooting section related to the problem that you have encountered. The Scanner Does Not Turn ON ................................................. p. 81 The PC Does Not Recognize the S[...]

  • Page 84

    82 Tr oubleshooting The PC Does Not Recognize the Scanner (Connecting via SCSI) The following are possible causes of the PC failing to recognize the scanner. Check each possible cause. Cause The scanner is not connected correctly. Remedy Make sure that the scanner and the computer are correctly connected. (See p. 21.) Cause The SCSI card is not cor[...]

  • Page 85

    Troubleshooting 83 Cause The scanner’s SCSI ID is identical to the SCSI ID of another device. Remedy Check the SCSI IDs of all SCSI devices connected to the system and set a unique SCSI ID for the scanner. (See p. 22.) Cause The terminator is not set correctly. Remedy Shut down both the PC and the scanner, and then turn the scanner ON first, and [...]

  • Page 86

    84 Tr oubleshooting The PC Does Not Recognize the Scanner (Connecting via USB 2.0) The following are possible causes of the PC failing to recognize the scanner. Check each possible cause. Cause The scanner is not connected correctly. Remedy Check the USB cable connections between the scanner and the PC. (See “Connecting USB Interface,” on p. 23[...]

  • Page 87

    Troubleshooting 85 Scanning Is Slow (Connecting via USB 2.0) The following problems might cause the scanner to be slow. Try the solutions according to the problem. Cause The USB 2.0 interface card does not support Hi-Speed 2.0. Remedy Use the recommended USB 2.0 interface card. (See p. 19.) Cause The USB 2.0 interface cable does not support Hi-Spee[...]

  • Page 88

    86 Tr oubleshooting Resulting Scanned Images Are Not Correct If the resulting scanned images are not crisp, if there are lines or spots on the images, or if there is some other problem with scanned images, likely causes are listed below. Check each item and take the appropriate action. Cause The sensor glass or the rollers inside the scanner are di[...]

  • Page 89

    Specifications 87 Specifications Type Sheet through image scanner Scanning Document Specifications Width: 2.08" to 11.8" (53 to 300 mm) Length: 2.75" to 17" (70 to 432 mm) Weight: Using the U-Turn Path (separated documents) 14 to 32 lb bond (0.0024" to 0.0059") 52 to 128 g/m 2 (0.06 mm to 0.15 mm) (nonseparated documen[...]

  • Page 90

    88 Specifications 24-bit Color Simplex 200 x 200 dpi 50 pages/minute 300 x 300 dpi 40 pages/minute 600 x 600 dpi 6 pages/minute Duplex 200 x 200 dpi 100 images/minute 300 x 300 dpi 70 images/minute 600 x 600 dpi 16 images/minute Amount of paper that can be 10 mm stack, maximum stacked in automatic feeder (100 sheets of 20 lb bond (80 g/m 2 )) Inter[...]

  • Page 91

    Specifications 89 Units: inches (units in parentheses are millimeters) 15.6" (398.4) 12.3" (312) 7.5" (191.4) 7.6" (194) 7.4" (188) 26.3" (668) 17.3" (440) 3.2" (82) 3.7" (95) (Document Feed T ra y Extension is open) (Document Feed T ra y is open) (Document Eject Guide is open) 21.3" (541) 5.6"[...]

  • Page 92

    90 Index Inde x C CapturePerfect Event Function ..................................... 39 Install .................................................... 31 Uninstall ............................................... 32 Using .................................................... 36 Cleaning Glass ..................................................... 62 In[...]

  • Page 93

    MEMO[...]

  • Page 94

    MEMO[...]

  • Page 95

    FCC REGULA TIONS (For 120 V model) Document Scanner , Model M1 1051 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interfer ence received, including interference that may cause undesir ed operation. Note[...]

  • Page 96

    CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIB U-SHI, SAIT AMA 369-1892, JAP AN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y . 11042, U.S.A. CANON CANAD A INC. 6390 DIXIE RO AD , MISSISSA UGA, ONT ARIO L5T 1P7, CANAD A CANON EUROP A N.V . BO VENKERKERWEG 59-61, P .O .BO X 2262, 1180 EG AMSTEL VEEN, THE NETHERLANDS CANON LA TIN AMERICA,[...]