Dell U2713H manual

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Table of contents for the manual

  • Page 1

    Dell™ U2413/U2713H Monitor User's Guide Setting the display resolution Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the [...]

  • Page 2

    Dell™ U2413/U2713H Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions [...]

  • Page 3

    Back to Contents Page About Your Monitor Dell™ U2413/U2713H Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus (USB) Interface Card Reader Specifications LCD Monitor Quality and Pixel Policy Maintenance Guidelines Package Contents Your mon[...]

  • Page 4

    Stand Power cable (varies by countries) DisplayPort cable (Mini- DP to DP) U2413: DVI - D cable (Single Link) U2713H: DVI - D cable (Dual Link)[...]

  • Page 5

    USB 3.0 upstream cable (enables the USB ports on the monitor) Velcro cable tie Product and Safety Information Guide Quick Setup Guide Factory Calibration Report Drivers and Documentation media Product Features The Dell U2413/U2713H flat panel display has an active matrix, Thin- Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. [...]

  • Page 6

    ■ EPEAT Gold Rating. ■ Energy Saver feature for Energy Star compliance. ■ Compatible with Adobe and sRGB color standards. ■ Factory calibrated sRGB and Adobe RGB input source for brand new Dell U2413/U2713H monitor. Dedicated Custom Color Mode (6 - axis Color -control) for Saturation , Hue, Gain (RGB) and offset (RGB). ■ 12 - bit internal[...]

  • Page 7

    Back View Back View with monitor stand Label Description Use 1 VESA mounting holes (100 mm x 100 mm - behind attached VESA Plate) Wall mount monitor using VESA - compatible wall mount kit (100 mm x 100 mm). 2 Regulatory label List the regulatory approvals. 3 Stand release button Release stand from monitor. 4 Connector label Indicate the connector l[...]

  • Page 8

    Side View Label Description Use 1 Card Reader See Card Reader Specifications for more information. 2 USB Down Stream Port Connect your USB devices. 3 USB Down Stream Port Connect your USB devices. This USB port supports BC 1.2 compliance charging devices, at 1.5A max for fast charging.[...]

  • Page 9

    1 Bottom View Bottom view without monitor stand Label Description Use NOTE: Headphone usage is not supported for the audio line out connector. 2 DC power connector for Dell Soundbar 3 Audio Out 4 DisplayPort in connector 5 Mini DisplayPort in connector 6 DVI connector 7 HDMI connector 8 DisplayPort out (MST) connector 9 USB upstream port 10 USB dow[...]

  • Page 10

    Monitor Specifications Flat Panel Specifications Model U2413 U2713H Screen type Active matrix - TFT LCD Active matrix - TFT LCD Panel type AH In -plane switching AH In -plane switching Screen dimensions 609.6 mm (24- inches diagonal viewable image size) 684.7 mm (27- inches diagonal viewable image size) Preset display area: Horizontal Vertical 518.[...]

  • Page 11

    Supported Video Modes Model U2413/U2713H Video display capabilities (DVI & DP & HDMI playback) 480p, 480i, 576p, 576i, 720p, 1080p, 1080i Preset Display Modes U2413 Display Mode VESA, 640 x 480 VESA, 640 x 480 VESA, 720 x 400 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1152 x 864 VESA, 1280 x 1024 VESA, 1280 x 10[...]

  • Page 12

    VESA, 1280 x 1024 VESA, 1600 x 1200 VESA, 1680 x 1050 VESA, 1920 x 1080 VESA, 1920 x 1200 VESA, 2560 x 1440 80.0 75.0 135.0 +/+ 75.0 60.0 162.0 +/+ 65.3 60.0 146.3 - /+ 67.5 60.0 148.5 +/+ 74.6 60.0 193.3 - /+ 88.8 60.0 241.5 +/ - Electrical Specifications Model U2413 U2713H Video input signals Digital DVI -D TMDS, 600 mV for each differential line[...]

  • Page 13

    Height 361.6 mm (14.24 inches) 378.2 mm (14.89 inches) Width 556.0 mm (21.89 inches) 639.3 mm (25.17 inches) Depth 67.1 mm (2.64 inches) 74.1 mm (2.92 inches) Stand dimensions Height (extended) 418.4 mm (16.47 inches) 418.4 mm (16.47 inches) Height (compressed) 372.3 mm (14.66 inches) 372.3 mm (14.66 inches) Width 314.8 mm (12.39 inches) 314.8 mm ([...]

  • Page 14

    Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode *. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functi[...]

  • Page 15

    Pin Assignments U2413 DVI Connector U2713H DVI (Dual link) Connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 - pin Side of th e C o nnected Signal Cable TMDS RX2 - TMDS RX2+ TMDS Ground No Connection No Connection DDC Clock DDC Data No Connection TMDS RX1 - TMDS RX1+ TMDS Ground No Connection No Connection +5 V pow[...]

  • Page 16

    24 TMDS Clock - 24 TMDS Clock - DisplayPort Connector (DP in and DP out) Pin Number 20 -pin Side of the Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 GND 14 GND 15 AUX(p) 16 GND 17 AUX(n) 18 HPD 19 DP_PWR_Return 20 +3.3 V DP_PWR[...]

  • Page 17

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Mini DisplayPort Connector Pin Number 20 -pin Side of the Connected Signal Cable GND Hot Plug Detect ML3(n) GND ML3(n) GND GND GND ML2(n) ML0(p) ML2(p) ML0(p) GND GND ML1(n) AUX(p) ML1(p) AUX(n) GND +3.3 V DP_PWR[...]

  • Page 18

    HDMI Connector Pin Number 19 -pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK - 13 No Connection 14 No Connection 15 DDC CLOCK (SDA) 16 DDC DATA (SDA) 17 GRO[...]

  • Page 19

    Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super- Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super -Speed 5G bps 4.5W (Max, each port) High speed 480M bps 4.5W (Max, each port) Full speed 12M bps 4.5W (Max, each port)[...]

  • Page 20

    USB Downstream Connector Pin Number 9 -pin Side of the Connector 1 VCC 2 D- 3 D+ 4 GND 5 SSTX - 6 SSTX+ 7 GND 8 SSRX- 9 SSRX+ USB Ports 1 upstream - back 4 downstream - 2 on back; 2 on left side Power Charging Port - the lower one of two USB ports on left side (port with lightning icon) ; supports fast current charging capability if the device is B[...]

  • Page 21

    Features The Flash Memory Card Reader has the following features: Supports Microsoft® Windows ® Vista and Windows ® 7 operating systems Mass Storage Class device (No drivers are required under Microsoft® Windows ® Vista and Windows ® 7 ) Supports various memory card media The following table lists the memory cards supported: Slot Number Flash[...]

  • Page 22

    Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: To clean your a[...]

  • Page 23

    Back to Contents Page Setting Up the Monitor Dell™ U2413/U2713H Monitor User's Guide Attaching the Stand Connecting the Monitor Organizing Your Cables Attaching Dell Soundbar AX510/AY511 (Optional) Removing the Monitor Stand Wall Mounting (Optional) Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory.[...]

  • Page 24

    Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions . To connect your monitor to the computer: 1 . Turn Off your computer and disconnect the power cable. 2 . Connect the white (digital DVI- D) or the black (DisplayPort/Mini DP/HDMI) display connector cable to the corresponding vide[...]

  • Page 25

    Connecting the black DisplayPort (DP to DP) cable Connecting the black HDMI cable[...]

  • Page 26

    Connecting the Monitor for DP Multi - Stream Transport (MST) function NOTE: U2413/U2713H support the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. The default out of factory setting in the U2413/U2713H is DP1.1a. To enable MST connection please use only DP cable as provided in box (or[...]

  • Page 27

    2. Go to DisplayPort 1.2 selection 3. Select Enable or Disable accordingly 4. Follow the screen message to confirm selection of DP1.2 or DP1.1a[...]

  • Page 28

    B) Monitor fails to show any content (blank screen) 1. Press OSD button to invoke the Input Source OSD menu 2. Use the or button to highlight "DisplayPort" or "Mini DisplayPort"[...]

  • Page 29

    3. Press and hold the key for approximately 8 sec. 4. The DisplayPort configuration message will appear: 5. Use the button to enable DP1.2 or button to exit without making any changes Repeat the above steps to change the setting back to DP 1.1a if necessary. CAUTION: The graphics are used for the purpose of illustration only. Appearance of the comp[...]

  • Page 30

    Connecting the USB 3.0 cable After you have completed connecting the DVI/Mini DP/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: 1 . Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer. (See bottom view for details.) 2 . Connect t[...]

  • Page 31

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above.[...]

  • Page 32

    Attaching Dell Soundbar AX510/AY511 (Optional) CAUTION: Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar only. To attach the Soundbar: 1. At the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the m[...]

  • Page 33

    Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set - up instructions. To remove the stand: 1 . Pl[...]

  • Page 34

    Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA - compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable, flat table. 2. Remove the stand. 3. Use a Philips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mount[...]

  • Page 35

    Back to Contents Page Operating the Monitor Dell™ U2413/U2713H Monitor User's Guide Power On the Monitor Using the Front Panel Controls Using the On - Screen Display (OSD) Menu Setting the Maximum Resolution Using Dell Soundbar Using the Tilt, Swivel, and Vertical Extension Rotating the Monitor Adjusting the Rotation Display Settings of Your[...]

  • Page 36

    Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the features as they change. The following table describes the front panel buttons: Shortcut Key Front Panel Icon Descripti[...]

  • Page 37

    4 Menu Use the Menu key to launch the On - Screen Display (OSD) and select the OSD Menu. See Accessing the Menu System . 5 Exit Use the Exit key to go back to the main menu or exit the OSD main menu. 6 Power (with power light indicator) Use the Power key to turn the monitor On and Off. The white LED indicates the monitor is On and fully functional.[...]

  • Page 38

    3 OK Use the OK key to confirm your selection. 4 Back Use the Back key to go back to the previous menu. Using the On- Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you chan[...]

  • Page 39

    2. Press the and keys to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3. Press the key once to activate the highlighted option. 4. Press and keys to select the desired parameter. 5. Press key to enter [...]

  • Page 40

    Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Scan Sources Press to select Scan Sources , the monitor auto detects either the DVI- D input or DislpayPort input or Mini DislpayPort input or HDMI input. DVI- D Select the DVI -D input when you are using the Digital (DVI) con[...]

  • Page 41

    Input Color Allows you to set the video input mode to: Format RGB : Select this option if your monitor is connected to a computer or DVD player using the DVI cable. YPbPr : Select this option if your monitor is connected to a DVD player by YPbPr to DVI cable; or if the DVD color output setting is not RGB.[...]

  • Page 42

    Gamma Allows you to set the Gamma to PC or MAC.[...]

  • Page 43

    Preset Modes When you select Preset Modes , you can choose Standard , Multimedia , Movie , Game , Paper , Color Temp. , Color Space or Custom Color from the list. Standard : Loads the monitor's default color settings. This is the default preset mode. Multimedia : Loads color settings ideal for multimedia applications. Movie : Loads color setti[...]

  • Page 44

    For optimal color accuracy of sRGB and AdobeRGB, turn Uniformity Compensation to Off. Custom Color : Allows you to manually adjust the color settings. Press the and keys to adjust the three colors (R, G, B) values and create your own preset color mode. Use the or keys to select the Gain, Offset, Hue, Saturation . Gain : Select it to adjust input RG[...]

  • Page 45

    Display Settings Use the Display Settings to adjust image. Aspect Ratio Adjust the image ratio to Wide 16:10, 16:9, Auto Resize, 4:3 or 1:1. NOTE: Wide 16:10 is not available in U2713H. Sharpness This feature can make the image look sharper or softer. Use or to adjust the sharpness from '0' to '100'. Noise Reduction Improve the [...]

  • Page 46

    DisplayPort 1.2 Display Info Reset Display Settings PIP Settings Press the key to enable or disable DisplayPort 1.2 To use the DP MST (Daisy Chain) or HBR2 feature, enable DP1.2. NOTE: Ensure your Graphics Card can support these features before selecting DP1.2. Wrong setting may result in blank screen. Displays the monitor's current settings. [...]

  • Page 47

    PIP /PBP submenu when PIP/PBP On[...]

  • Page 48

    PIP Mode There are three modes: Picture in Picture (PIP) and Picture by Picture (PBP) and Off. Use and to browse and to select " Off ", " PIP " or " PBP ". Size Select PIP window size. Use and to browse and to select " Small " or " Large ". Select PIP window position. Use and to browse and to select[...]

  • Page 49

    Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese). Menu Transparency Select this option to change the menu transparency by pressing the and keys (Minimum: 0 ~ Maximum: 100). Menu Timer OSD Hold Time: sets the length of time th[...]

  • Page 50

    LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting "Enable".[...]

  • Page 51

    Factory Reset Reset all OSD settings to the factory preset values. Personalize User can select from "Preset Modes", "Brightness/Contrast", "Input Source", "Aspect Ratio", and "PIP Mode" set as shortcut key.[...]

  • Page 52

    [...]

  • Page 53

    OSD Warning Messages When the Energy Smart or Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message:[...]

  • Page 54

    This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1200 (for the U2413)/2560 x 1440 (for the U2713H). You will see the following message before the DDC/CI function is[...]

  • Page 55

    When Uniformity Compensation is set to “Calibrated” or “User”, the manual brightness / contrast adjustment is disabled. If either DVI - D or DP or Mini DP or HDMI input is selected and both DVI - D or HDMI or DP cables are not connected, a floating dialog box as shown below appears. or or[...]

  • Page 56

    or See Solving Problems for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: In Windows Vista ® , Windows ® 7 , Windows ® 8: 1 . For Windows® 8 only, select the Desktop tile to switch to classic desktop. 2 . Right - click on the desktop and click Screen resolution . 3 . Click the Dropdown list of t[...]

  • Page 57

    Using Dell Soundbar The soundbar has an On/Off power and rotary volume control to adjust the overall sound system, a LED for power indication and two audio headset jacks. 1 Attach mechanism 2 Power/Volume control 3 Headphone jacks 4 Power indicator[...]

  • Page 58

    Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt , Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stan[...]

  • Page 59

    Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically.[...]

  • Page 60

    - 1 · ~ - Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended ( Vertical Extension ) and fully tilted ( Tilt ) up to avoid hitting the bottom edge of the monitor. NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driv[...]

  • Page 61

    Adjusting the Rotation Display Settings of Your System After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non -Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on[...]

  • Page 62

    Back to Contents Page Troubleshooting Dell™ U2413/U2713H Monitor User's Guide Self- Test Built - in Diagnostics Common Problems Product Specific Problems Universal Serial Bus (USB) Specific Problems Dell™ Soundbar Problems Card Reader Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instruc[...]

  • Page 63

    or 4 . This box also appears during normal system operation, if the video cable becomes disconnected or damaged. 5 . Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your m[...]

  • Page 64

    Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What You Experience Possible Solutions No Video/Power LED Off No picture Ensure that the video cable connecting the monitor and the computer is properly connected and secure. Verify that the [...]

  • Page 65

    Wrong Color Picture color not good Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned Off. Change the Input Color Format to PC RGB or YPbPr in the Advance Setti[...]

  • Page 66

    Distorted Sound Distorted Sound Unbalanced Sound Output Low Volume Computer's sound card is used as the audio source Other audio source is used Sound from only one side of Soundbar Volume is too low Play some audio content on the computer (i.e. audio CD, or MP3). Turn the Power/Volume knob on the soundbar clockwise to a higher volume setting. [...]

  • Page 67

    Reconnect the upstream cable from your computer to the monitor. Reinsert the media. Switch Off and then turn On the monitor again. Reboot the computer. Back to Contents Page[...]

  • Page 68

    Back to Contents Page Appendix Dell™ U2413/U2713H Monitor User's Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell WARNING: Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazar[...]

  • Page 69

    Back to Contents Page Setting Up Your Monitor Dell™ U2413/U2713H Monitor User's Guide Setting the display resolution For maximum display performance with Microsoft ® Windows ® operating systems, set the display resolution to 1920 x 1200 (for U2413) or 2560 x 1440 (for U2713H) pixels by performing the following steps: In Windows Vista ® , [...]

  • Page 70

    Back to Contents Page Setting Up Your Monitor Dell™ U2413/U2713H Monitor User's Guide If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com , enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, at[...]

  • Page 71

    Back to Contents Page Setting Up Your Monitor Dell™ U2413/U2713H Monitor User's Guide If you have a non Dell™ desktop, portable computer, or graphics card In Windows Vista ® , Windows ® 7 or Windows ® 8: 1. For Windows® 8 only, select the Desktop tile to switch to classic desktop. 2. Right - click on the desktop and click Personalizati[...]