Dell SonicOS Dell SonicWALL GVC 4.9 manual

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Table of contents for the manual

  • Page 1

    SonicOS Dell SonicWAL L GVC 4. 9 Release N otes P/N 232 - 002 319 - 00 Rev A Global VPN Client Dell SonicWALL Global VPN Client 4. 9 Release Notes Release Notes Contents Release Purpose ......................... ..................................................... ....................................... ...................................... 1 Pre[...]

  • Page 2

    2 Dell SonicWAL L GVC 4. 9 Release N otes P/N 232 - 002 319 - 00 Rev A Release Not es Supported SonicOS Firmware: The Dell SonicWA LL GVC 4.9 relea se i s compatible w ith the followi ng firmware rel ea ses: • SonicOS Enhanced 2. 0. 0.2 and above • SonicOS Sta ndard 2.0.0.2 and above Supported Dell SonicWALL Appliances: The Dell SonicWA LL GVC [...]

  • Page 3

    3 Dell SonicWAL L GVC 4. 9 Release N otes P/N 232 - 002 319 - 00 Rev A Release Not es Troubleshooti ng The following is t he t roubleshooting proc edure for the Dell Soni cWA LL GVC 4.9 relea se: Trouble Shooting Process for GVC:[...]

  • Page 4

    4 Dell SonicWAL L GVC 4. 9 Release N otes P/N 232 - 002 319 - 00 Rev A Release Not es Note : If you need to debug run time pr obl ems a fter a successful Dell SonicWALL G VC install, refer to the Dell SonicWALL GVC log s t o det ect the error condi t ion (s) . Some problem s m ay also require inf ormation from the firewall logs . Reporting Dell S o[...]

  • Page 5

    5 Dell SonicWAL L GVC 4. 9 Release N otes P/N 232 - 002 319 - 00 Rev A Release Not es Reboot your comp ut er and then run setup again. If i t still results in t he sam e error, then do t he following: A. Right - click o n the Comm and P rom pt icon and select Run as A dministrator . B. Change direct ory to %Sy stemRoot% system32 drivers (%System[...]

  • Page 6

    6 Dell SonicWAL L GVC 4. 9 Release N otes P/N 232 - 002 319 - 00 Rev A Release Not es For someone who can re produce the sy mptom, choosing 'K e rnel memory du m p' could be of ev en more help as it should hav e m o re informatio n. To get detailed mem o ry dump need to set t he fol lowing: Start > Computer , right - clic k on Computer[...]

  • Page 7

    7 Dell SonicWAL L GVC 4. 9 Release N otes P/N 232 - 002 319 - 00 Rev A Release Not es Process 5: Cannot B rowse the Int ernet a fter GVC C onn ectio n is En abl ed a nd Connected Generate Dell SonicWALL GVC report ( Help - >Generat e Report menu) a nd verify i f the policy is a tunnel all policy. Check t hat the default rout e point s to the cor[...]

  • Page 8

    8 Dell SonicWAL L GVC 4. 9 Release N otes P/N 232 - 002 319 - 00 Rev A Release Not es Process 8: Fail ed to O btain DHC P Lease for the Vir tual Ad apt er Note : Try a reboot first. If that doe s not help follow t hese steps: 1. Verify that no 3 rd part y IPsec VPN client s are installed on y our computer. U ninstall any ex ist ing IPsec VP N clien[...]

  • Page 9

    9 Dell SonicWAL L GVC 4. 9 Release N otes P/N 232 - 002 319 - 00 Rev A Release Not es Process 9: Not G etting a P rompt to E nter a Pre Sh ared K ey (P SK) This could happen d ue to process 6 e rror condition ab ov e. If that is not t he case, then PSK pro mpt is only available if the S im pl e prov isioning key is not ena bled on the <zone >[...]