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Dell PP30L manual

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Table of contents for the manual

  • Page 1

    DellPrecision™MobileWorkstationM4400ServiceManual  Model PP30L  Notes, Notices, and Cautions IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applicable. Information in this document is subject to change without[...]

  • Page 2

    Back to Contents Page  Base Assembly DellPrecision™ServiceManual  Removing the Bottom of the Base Assembly  Replacing the Bottom of the Base Assembly  Removing the Base Assembly  Replacing the Base Assembly   Removing the Bottom of the Base Assembly  1. Follow the procedures in Before Working on You[...]

  • Page 3

     7. Remove the display assembly (see Removing the Display Assembly ).  8. Remove the keyboard (see Removing the Keyboard ).  9. Remove the card in the WWAN/FCM slot, if present (see Removing a WWAN Card ).  10. Remove the card in the WLAN/WiMax slot, if present (see Removing a WLAN Card ).  11. Remove the card in the WPAN/UWB/FCM slo[...]

  • Page 4

     Replacing the Base Assembly The base assembly has no electronic components installed. It does include the battery latches.  1. Install the DC power cable into the base assembly. Place the external power cable connector into its mounting slot, then Route the cable through its cabling channel.  2. Install the modem cable. Place the external[...]

  • Page 5

    Back to Contents Page  Before Working on Your Computer DellPrecision™ServiceManual  Recommended Tools  What You Need to Know for Your Safety  Removing the Battery  Replacing the Battery  After Working on Your Computer This document provides procedures for removing and installing the components in your [...]

  • Page 6

     6. Turn the computer over.  Removing the Battery  1. Slide the battery release latches to the open position. (The latches lock into place).  2. Grip the battery and slide it out of the battery bay.  3. Turn the computer top - side up, open the display, and press the power button to ground the system board.  Replacing the Battery [...]

  • Page 7

    Back to Contents Page  Flashing the BIOS DellPrecision™ServiceManual  Flashing the BIOS From a CD  Flashing the BIOS From the Hard Drive If a BIOS - update program CD is provided with a new system board, flash the BIOS from the CD. If you do not have a BIOS - update program CD, flash the BIOS from the hard drive.  Flash[...]

  • Page 8

    Back to Contents Page  Express Card Cage DellPrecision™ServiceManual  Removing the Express Card Cage  Replacing the Express Card Cage  Removing the Express Card Cage   1. Follow the procedures in Before Working on Your Computer .  2. Remove the hard drive (see Removing the Hard Drive ).  3. Remove the mod[...]

  • Page 9

     3. Reconnect the Express card cable to the system board.  4. Replace the palm rest assembly ( Replacing the Palm Rest Assembly ).  5. Replace the keyboard (see Replacing the Keyboard ).  6. Replace the display assembly (see Replacing the Display Assembly ).  7. Replace the bottom of the base assembly (see Replacing the Bottom of the[...]

  • Page 10

    Back to Contents Page  Coin - Cell Battery DellPrecision™ServiceManual  Removing the Coin - Cell Battery  Replacing the Coin - Cell Battery  Removing the Coin - Cell Battery   1. Follow the procedures in Before Working on Your Computer .  2. Remove the bottom of the base assembly (see Removing the Bottom of [...]

  • Page 11

    [...]

  • Page 12

    Back to Contents Page  Processor Module DellPrecision™ServiceManual  Removing the Processor Module  Replacing the Processor Module  Removing the Processor Module   1. Follow the instructions in Before Working on Your Computer .  2. Remove the bottom of the base assembly (see Removing the Bottom of the Base A[...]

  • Page 13

     Replacing the Processor Module   1. Align the pin - 1 corner of the processor module with the pin - 1 corner of the ZIF socket, then insert the processor module. When the processor module is properly seated, all four corners are aligned at the same height. If one or more corners of the module are higher than the others, the module is not [...]

  • Page 14

    Back to Contents Page  Heat Sinks DellPrecision™ServiceManual  Removing the Processor Heat Sink  Removing the Discrete Graphics Heat Sink  Replacing the Discrete Graphics Heat Sink  Replacing the Processor Heat Sink  TheDellPrecision™M4400containstwoheatsinks.Theyarereferre[...]

  • Page 15

    .  Replacing the Discrete Graphics Heat Sink  Before installing the discrete graphics heat sink, the processor heat sink must be removed. See Removing the Processor Heat Sink .  1. Apply thermal solution to the surface of the graphics chip as required. Clean excess thermal solution from the conductive pad of the discrete graphics heat sink[...]

  • Page 16

    Back to Contents Page  I/O Board DellPrecision™ServiceManual  Removing the I/O Board  Replacing the I/O Board  Removing the I/O Board   1. Follow the procedures in Before Working on Your Computer .  2. Remove the system board (see Removing the System Board Assembly ).  3. Remove the two M2 x 3 - mm screws[...]

  • Page 17

    Back to Contents Page [...]

  • Page 18

    Back to Contents Page  Display Assembly DellPrecision™ServiceManual   Removing the Display Assembly   1. Follow the instructions in Before Working on Your Computer .  2. Close the display and turn the computer over.  3. Remove the bottom of the base assembly (see Removing the Bottom of the Base Assembly ).  4. [...]

  • Page 19

     8. Turn the computer topside up.  9. Open the display to 90 degrees and lift the display assembly off the base assembly.  Replacing the Display Assembly   1. Align the display hinges with the holes in the base of the computer, and lower the display into place.  2. Replace the two M2.5 x 5 - mm screws on the hinges.  3. Close t[...]

  • Page 20

     3. Follow the NOTICEs above to carefully release all bezel snaps. Special attention is required for the corners, especially for the bezels used with LED LCD panels.  4. Once all snaps are released, lift the bezel from the display assembly.  Replacing the Display Bezel   1. Align the latch hook on the display panel with the small rec[...]

  • Page 21

     6. Lift the display panel out of the display cover and lay the display panel flat on your workspace. Use extreme care when handling the display near the hinges and cables on the display cover to prevent damage to the display.  7. Disconnect the display cable by first squeezing the release tabs together, then separating the cable from of the [...]

  • Page 22

     5. Lift the display panel out of the display cover and lay the display panel flat on your workspace. Use extreme care when handling the display near the hinges and cables on the display cover to prevent damage to the display.  6. Disconnect the display cable using the pull tab.  7. Remove the two M2 x 3 - mm screws from both the right and[...]

  • Page 23

     5. Route the display cable around the notch on the display cover and set the display panel in place.  6. Replace the four M2.5 x 5 - mm screws that secure the display panel to the display cover.  7. Replace the display bezel (see Replacing the Display Bezel ).  8. Replace the display assembly (see Replacing the Display Assembly ).  [...]

  • Page 24

     Replacing the Display Inverter   1. Connect the two display inverter connectors to the display inverter.  2. Replace the two M2 x 3 - mm screws securing the display inverter.  3. Replace the display bezel (see Replacing the Display Bezel ).  4. Replace the display assembly (see Replacing the Display Assembly ).  Removing the C[...]

  • Page 25

    4. Tighten the M2 x 3 - mm screw that secures the camera/microphone assembly to the display cover.  5. Replace the display bezel (see Replacing the Display Bezel ).  6. Replace the display assembly (see Replacing the Display Assembly ).  Removing the Latch Hook   1. Follow the instructions in Before Working on Your Computer .  2. [...]

  • Page 26

    2. Remove the display bracket.  Replacing the Display Bracket  1. Position the display bracket on the display panel.  2. Replace the two M2 x 3mm screws to secure the display bracket to the panel.  Remove the Display Cover   1. Follow the instructions in Before Working on Your Computer  2. Remove the display assembly (see Remov[...]

  • Page 27

    7. Replace the bottom of the base assembly (see Replacing the Bottom of the Base Assembly ).  8. Follow the procedure After Working on Your Computer . Back to Contents Page [...]

  • Page 28

    Back to Contents Page  Fan DellPrecision™ServiceManual  Removing the Fan  Replacing the Fan  Removing the Fan   1. Follow the instructions in Before Working on Your Computer .  2. Close the display and turn the computer over.  3. Remove the bottom of the base assembly (see Removing the Bottom of the Base [...]

  • Page 29

    [...]

  • Page 30

    Back to Contents Page  Flash Cache Module DellPrecision™ServiceManual  Removing an FCM  Replacing an FCM  The Flash Cache Module (FCM) is an internal memory module that helps improve the performance of your computer. You can install the module in either the WWAN or WPAN Mini - Card slot. If you ordered an FCM with yo[...]

  • Page 31

     Replacing an FCM  1. Slide the FCM into the connector at a 30 - degree angle to the system board.  2. Press the module down onto the alignment post and hold in position.  3. Replace the screw to secure the FCM to the base assembly.  4. Replace the left hinge cover (see Replacing the Hinge Covers ) if necessary.  5. Replace the bo[...]

  • Page 32

    Back to Contents Page  Hard Drive DellPrecision™ServiceManual  Removing the Hard Drive  Replacing the Hard Drive  Removing the Hard Drive   To remove the hard drive in the hard drive bay:  1. Follow the procedures in Before Working on Your Computer .  2. Place the computer upside down on a clean, flat sur[...]

  • Page 33

     Replacing the Hard Drive  1. If replacing the hard drive with a new one, remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive.  2. If the face plate is detached from the hard drive, attach it with a M2 x 3 - mm screw.  3. Slide the hard drive into the bay until it is fully seated. [...]

  • Page 34

    Back to Contents Page  Hinge Covers DellPrecision™ServiceManual  Removing the Hinge Covers  Replacing the Hinge Covers  Removing the Hinge Covers  The hinge covers are not interchangeable; the left one covers the multimode DisplayPort and the right one covers the RJ - 45 network connector.  1. Follow the proced[...]

  • Page 35

    Back to Contents Page  Keyboard DellPrecision™ServiceManual  Removing the Keyboard  Replacing the Keyboard  Removing the Keyboard   1. Follow the procedures in Before Working on Your Computer .  2. Remove the LED cover (see Removing the LED Cover ).  3. Remove the two M2 x 3 - mm screws along the top of t[...]

  • Page 36

     4. Replace the LED cover (see Replacing the LED Cover ).  5. Close the display and turn the computer over.  6. Follow the procedure After Working on Your Computer . Back to Contents Page  1 keyboard connector 2 tabs (5) 3 M2 x 3 - mm screw (2)  [...]

  • Page 37

    Back to Contents Page  LED Cover DellPrecision™ServiceManual  Removing the LED Cover  Replacing the LED Cover  Removing the LED Cover   1. Follow the procedures in Before Working on Your Computer .  2. Open the display.  3. Using a plastic scribe, lift the right end of the LED cover. Lift the remainder of[...]

  • Page 38

    Back to Contents Page  Memory DellPrecision™ServiceManual  Removing a Memory Module  Replacing a Memory Module  Verifying System Operation    Removing a Memory Module Your system supports the following memory configurations: Your computer has two user - accessible SODIMM sockets, referred to as DIMM A and[...]

  • Page 39

     2. Grasp the module at the side edges and pull it straight away from the connector. Place the module into anti - static packaging such as an anti - static bag.  DIMM A  1. To remove the DIMM A module, spread away the retaining clips from the side edges of the memory module and lift the free edge of the module so that it sits at about a 30[...]

  • Page 40

    5. If a memory module is installed into the DIMM B socket, replace it using procedures in DIMM B .  DIMM B  1. Ground yourself by touching a bare - metal part in the computer chassis.  2. Remove the memory module from its anti - static packaging and, grasping the module at the side edges, align the slot in the module edge connector with th[...]

  • Page 41

    Back to Contents Page  Modem DellPrecision™ServiceManual  Removing the Modem  Replacing the Modem  Removing the Modem   1. Follow the procedures in Before Working on Your Computer .  2. Close the display and turn the computer over.  3. Remove the battery (see Removing the Battery ).  4. Remove the bottom [...]

  • Page 42

    6. Follow the procedure After Working on Your Computer . Back to Contents Page [...]

  • Page 43

    Back to Contents Page  Modular Drive DellPrecision™ServiceManual  Removing the Modular Drive  Replacing the Modular Drive The modular drive bay supports either a second hard drive, an optical drive, or an air bay for travel.  Removing the Modular Drive   1. Follow the procedures in Before Working on Your Comput[...]

  • Page 44

    Back to Contents Page  Palm Rest Assembly DellPrecision™ServiceManual  Removing the Palm Rest Assembly  Replacing the Palm Rest Assembly  Removing the Palm Rest Assembly   1. Follow the instructions in Before Working on Your Computer .  2. Remove the bottom of the base assembly (see Removing the Bottom of th[...]

  • Page 45

     12. Disconnect the wireless catcher cable from the system board.  13. Disconnect the speaker cable from the system board.  14. Use the pull tab to disconnect the touch pad cable from the system board.  15. Lift up on the lever to disconnect the contactless smartcard cable from the system board.  16. Lift up on the lever to disconnec[...]

  • Page 46

     3. Lower the palm rest onto the computer ensuring that the cable to the I/O board is not pinched and the RJ - 11 connector is properly seated.  4. Angle and connect the right side of the palm rest, then lower and snap the left side into place.  5. Turn the computer assembly upside down with the front edge toward you, and tighten the three[...]

  • Page 47

    Back to Contents Page  DC Power Cable DellPrecision™ServiceManual  Removing the DC Power Cable  Replacing the DC Power Cable  Removing the DC Power Cable   1. Follow the instructions in Before Working on Your Computer .  2. Close the display and turn the computer over.  3. Remove the battery (see Removing[...]

  • Page 48

     Replacing the DC Power Cable   1. Position the DC power connector in the base assembly, aligning the guides on the connector sides with the base.  2. Route the DC power cable through the base assembly.  3. Replace the system board (see Replacing the System Board Assembly ).  4. Replace the card cage (see Replacing the Express Car[...]

  • Page 49

    Back to Contents Page  SD Card Reader DellPrecision™ServiceManual  Removing the SD Card Reader  Replacing the SD Card Reader  Removing the SD Card Reader   1. Follow the procedures in Before Working on Your Computer .  2. Remove the hard drive (see Removing the Hard Drive ).  3. Remove the modular drive (see[...]

  • Page 50

     3. Connect the SD card reader cable to the system board.  4. Replace the palm rest assembly ( Replacing the Palm Rest Assembly ).  5. Replace the keyboard (see Replacing the Keyboard ).  6. Replace the display assembly (see Replacing the Display Assembly ).  7. Replace the modular drive (see Replacing the Modular Drive ).  8. Rep[...]

  • Page 51

    Back to Contents Page  Right Speaker Grill and Fingerprint Reader DellPrecision™ServiceManual  Removing the Right Speaker Grill and Fingerprint Reader  Replacing the Right Speaker Grill and Fingerprint Reader  Removing the Right Speaker Grill and Fingerprint Reader   1. Follow the procedures in Before Working o[...]

  • Page 52

     Replacing the Right Speaker Grill and Fingerprint Reader  Hard drives are extremely fragile. Exercise care when handling the hard drive.  1. Connect the fingerprint reader cable. Press along the cable to seal the cable into the palm rest.  2. Snap the speaker/fingerprint reader grill into place  3. Turn the computer upside down, and[...]

  • Page 53

    Back to Contents Page  System Board Assembly DellPrecision™ServiceManual  Removing the System Board Assembly  Replacing the System Board Assembly The system board's BIOS chip contains the Service Tag, which is also visible on a barcode label on the bottom of the computer. The replacement kit for the system board in[...]

  • Page 54

     25. Remove five M2.5 x 5 - mm screws labeled with white arrows from the system board.  26. Pull out on the top, left corner of the base assembly to release the DC, USB, and serial connectors.  27. Lift the top, right edge of the system board to disconnect the it from the I/O board, then carefully lift the system board out of the computer.[...]

  • Page 55

     7. Replace the two M2 x 3 - mm screws securing the PC card cage.  8. Replace the Express card cage (see Replacing the Express Card Cage ).  9. Connect the Express card cable to the system board.  10. Replace the SD card reader assembly (see Replacing the SD Card Reader ).  11. Connect the SD card cable to the system board.  12. R[...]

  • Page 56

    Back to Contents Page Service Manual IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applicable. Information in this document is subject to change without notice. © 2008DellInc.Allrightsreserved. Reproduction in any mann[...]

  • Page 57

    Back to Contents Page  Troubleshooting DellPrecision™ServiceManual  Troubleshooting Tools  Solving Problems  Dell™TechnicalUpdateService  Troubleshooting Tools  Diagnostic Lights  Your computer has three keyboard status lights located above the keyboard. During normal operation, the keyboard[...]

  • Page 58

     2. Type hardware troubleshooter in the search field and press <Enter> to start the search.  3. In the Fix a Problem section, click Hardware Troubleshooter .  4. In the Hardware Troubleshooter list, select the option that best describes the problem, and click Next to follow the remaining troubleshooting steps. Windows Vista ® :  [...]

  • Page 59

    Diagnostics Main Menu ).  6. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.  7. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.  Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to [...]

  • Page 60

    Press <Tab> to select the test you want to run and then press <Enter>. After Test System is selected, the following menu appears: For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instruc[...]

  • Page 61

    Windows Vista : 1.  Click Start ® Control Panel ® Programs ® Programs and Features . 2.  Select the program you want to remove. 3.  Click Uninstall . 4.  See the program documentation for installation instructions.  drive letter : is not accessible. The device is not ready — The drive cannot read the disk. Insert a disk into th[...]

  • Page 62

    l  Insert a bootable floppy disk and restart the computer.  Clean the drive or disk — For information on cleaning your computer, see the Dell™TechnologyGuide on your computer or at support.dell.com .  Check the cable connections  Run the Hardware Troubleshooter — See Hardware Troubleshooter .  Run the Dell Diagnostics —[...]

  • Page 63

    4.  Follow the instructions on the screen.  IEEE 1394 Device Problems   Ensure that the cable for the IEEE 1394 device is properly inserted into the device and into the connector on the computer  Ensure that the IEEE 1394 device is enabled in system setup —  For more information on using the system setup program, see the Dell™[...]

  • Page 64

    1.  Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager. 2.  Click the Applications tab. 3.  Click to select the program that is no longer responding. 4.  Click End Task .  A program crashes repeatedly  Check the software documentation — If necessary, uninstall and then reinstall the program. [...]

  • Page 65

    l  Save and close any open files and exit any open programs you are not using to see if that resolves the problem. l  See the software documentation for minimum memory requirements. If necessary, install additional memory (see Replacing a Memory Module ). l  Reseat the memory modules (see Memory ) to ensure that your computer is successful[...]

  • Page 66

    that the sound is not muted.  Video and Display Problems   Check the diagnostic lights — See Diagnostic Lights .  Check the display settings — See the Dell™TechnologyGuide on your computer or at support.dell.com .  Adjust the Windows display settings —  Windows XP: 1.  Click Start ® Control Panel ® Appearance[...]

  • Page 67

    Back to Contents Page  WLAN Card DellPrecision™ServiceManual  Removing a WLAN Card  Replacing a WLAN Card  Your computer supports a Wireless Local Area Network (WLAN) card. If you ordered a WLAN card with your computer, the card is already installed.  Removing a WLAN Card  1. Follow the procedures in Before Wor[...]

  • Page 68

     1. Slide the WLAN card into the connector at a 30 - degree angle to the system board.  2. Press the card down onto the alignment post and hold in position.  3. Replace the M2x3 - mm screw to secure the WLAN card.  4. Connect the appropriate antenna cables to the WLAN card you are installing: If the WLAN card has two triangles on the la[...]

  • Page 69

    Back to Contents Page  WPAN/UWB Card DellPrecision™ServiceManual  Removing a WPAN/UWB Card  Replacing a WPAN/UWB Card  Your computer supports a Wireless Personal Area Network (WPAN/UWB) card. If you ordered a WPAN/UWB card with your computer, the card is already installed.  Removing a WPAN/UWB Card  1. Follow the [...]

  • Page 70

     Replacing a WPAN/UWB Card  1. Slide the WPAN/UWB card into the connector at a 30 - degree angle to the system board.  2. Press the card down onto the alignment post and hold in position.  3. Install the M2 x 3 - mm screw to secure the WPAN/UWB card.  4. Connect the blue antenna cable to the WPAN/UWB card.  5. Install the left hin[...]

  • Page 71

    Back to Contents Page  WWAN Card DellPrecision™ServiceManual  Removing a WWAN Card  Replacing a WWAN Card  Your computer supports a Wireless Wide Area Network (WWAN) card. If you ordered a WWAN card with your computer, the card is already installed.  Removing a WWAN Card  1. Follow the procedures in Before Working[...]

  • Page 72

     1. Slide the WWAN card into the connector at a 30 - degree angle to the system board.  2. Press the card down onto the alignment post and hold in position.  3. Replace the M2 x 3 - mm screw to secure the card.  4. Connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna c[...]