Dell P11F manual

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell P11F alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell P11F, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell P11F.

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Table of contents for the manual

  • Page 1

    SETUP GUIDE[...]

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    [...]

  • Page 3

    SETUP GUIDE Regulatory model: P11F Regulatory type: P11F001[...]

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    Notes, Cautions, and Warnings NOTE: A NOTE indicates important informa tion that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury, or death. If you purcha[...]

  • Page 5

    3 Setting Up Y our XPS Laptop . . . . . . . . 7 Before Setting Up Y our Computer . . . . . . 7 Connect the AC Adapter . . . . . . . . . . . . . . 8 Connect the Network Cable (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Press the Power Button . . . . . . . . . . . . . . 10 Set Up Microsoft Windows . . . . . . . . . . . 11 Create [...]

  • Page 6

    4 Contents Removing and Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Software Features . . . . . . . . . . . . . . . . . . . 50 Dell DataSafe Online Backup. . . . . . . . . . 5 1 Dell Stage (Optional) . . . . . . . . . . . . . . . . 52 NVIDIA Optimus T echnology. . . . . . . . . . 54 Free Fall Sensor . . . . . . [...]

  • Page 7

    5 Contents Getting Help. . . . . . . . . . . . . . . . . . . . 79 T echnical Support and Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 0 DellConnect . . . . . . . . . . . . . . . . . . . . . . . 8 0 Online Services . . . . . . . . . . . . . . . . . . . . . 8 1 Automated Order‑ Status Service . . . . . . 82 Product Inf[...]

  • Page 8

    6 Contents[...]

  • Page 9

    7 This section provides information about setting up your Dell ™ XPS ™ laptop. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your laptop may cause it to overheat. T o prevent over[...]

  • Page 10

    8 Setting Up Y our XPS Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable [...]

  • Page 11

    9 Setting Up Y our XPS Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable.[...]

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    10 Setting Up Y our XPS Laptop Press the Power Button[...]

  • Page 13

    11 Setting Up Y our XPS Laptop Set Up Microsoft Windows Y our Dell computer is preconfigured with the Microsoft ® Windows ® operating system. T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will tak e you through several procedure[...]

  • Page 14

    12 Setting Up Y our XPS Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without the [...]

  • Page 15

    13 Setting Up Y our XPS Laptop T o create a system r ecovery media: Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 1. 8). Insert the disc or USB key in the computer . 2. Click 3. Start → All Programs → Dell DataSafe Local Backup . Click 4. Create Recovery Media . Follow the instructions on the screen. 5. NOTE:[...]

  • Page 16

    14 Setting Up Y our XPS Laptop Install the SIM Card (Optional) NOTE: Installing a SIM card is not required if you are using an EVDO car d to access the Internet. NOTE: Installing a mini B‑CAS card into the SIM car d slot is required to set up and view ISDB‑ T digital TV in Japan. Installing a Subscriber Identity Module (SIM) card on your comput[...]

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    15 Setting Up Y our XPS Laptop 1 battery bay 2 SIM card slot 3 SIM card 1 2 3[...]

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    16 Setting Up Y our XPS Laptop Enable or Disable Wireless (Optional)[...]

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    17 Setting Up Y our XPS Laptop T o enable or disable wireless: Ensure that your computer is turned on. 1. Press the wireless key 2. on the function key row on the keyboard. The current status of the wireless radios appears on the screen. Wireless enabled Wireless disabled Press the wireless key 3. again to switch between the wireless enabled or dis[...]

  • Page 20

    18 Setting Up Y our XPS Laptop Set Up Wireless Display (Optional) NOTE: Wireless display may not be supported on all computers. Wireless display can only be set up on computers with: Processor Intel ® Core ™ i3‑3 xx to i7‑6 xx Video controller Intel HD Graphics WLAN card Intel Centrino ® 6100/6200/6300 or Intel Centrino Advanced‑N + WiMAX[...]

  • Page 21

    19 Setting Up Y our XPS Laptop Select 7 . Scan for available displays . Select your wireless display adapter from 8. the Detected wireless displays list. Enter the security code that appears on 9. your TV . T o enable wireless display: Double‑click the Intel 1. ® Wireless Display icon on the desktop. The Intel Wireless Display window appears. Se[...]

  • Page 22

    20 Setting Up Y our XPS Laptop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one from www.dell.com . Setting Up a Wired Connection If you are usin[...]

  • Page 23

    21 Setting Up Y our XPS Laptop Setting Up Y our Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting [...]

  • Page 24

    22 Using Y our XPS Laptop This section provides information about the features a vailable on your Dell ™ XPS ™ laptop. Right View Features 1 2 5 6 7 3 4[...]

  • Page 25

    23 Using Y our XPS Laptop 1 Optical drive — Plays or records CDs, D VDs, and Blu‑ray Discs (optional). For more information, see “Using the Optical Drive” on page 42. 2 Optical drive light — Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive eject button — Opens the optic[...]

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    24 Using Y our XPS Laptop 8[...]

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    25 Using Y our XPS Laptop 8 eSA T A/USB combo connector with USB PowerShare — Connects to eSAT A compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer , external drive, or MP3 player). The USB PowerShare feature allows you to charge USB devices when the computer is powered o[...]

  • Page 28

    26 Using Y our XPS Laptop Left View Features 1 1 USB 3.0 connector — Connects to USB devices, such as a mouse, keyboar d, printer , external drive, or MP3 player .[...]

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    27 Using Y our XPS Laptop Front View Features 1 1 9-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see “Specifications” on page 92. NOTE : Y our computer ships with a plastic blank installed in the media card slo[...]

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    28 Using Y our XPS Laptop Back View Features 1 2 3 4 6 5 7[...]

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    29 Using Y our XPS Laptop 1 Mini-DisplayPort connector — Digital interface standard connector that connects to external DisplayPort monitors and projectors. 2 HDMI connector — Connects to a TV for both 5.1 audio and video signals. NOTE: When used with a monitor , only the video signal is read. 3 Network connector — Connects your computer to a[...]

  • Page 32

    30 Using Y our XPS Laptop Computer Base and Keyboard Features 3 2 1 4 5[...]

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    31 Using Y our XPS Laptop 1 Battery status light — Indicates the battery charge status. For more information on the battery status light, see “Status Lights and Indicators” on page 34 . 2 Hard drive activity light — T urns on when the computer reads or writes data. A solid white light indicates hard drive activity. CAUTION: T o avoid loss o[...]

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    32 Using Y our XPS Laptop 9 8 7 6[...]

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    33 Using Y our XPS Laptop 6 Keyboard/Backlit K eyboard (optional) — The backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. Backlit keyboard brightness settings — Press the <F6> key to toggle the three lighting states (in the given order): half keyboard brightness • full keyboard brightn[...]

  • Page 36

    34 Using Y our XPS Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) Battery charge status AC adapter solid white on/standby/off/ hibernate charging off on/standby/off/ hibernate fully charged Battery solid amber on/standby low battery (<= 10%) off on/standby/off/ hibernate off/hibernate not chargi[...]

  • Page 37

    35 Using Y our XPS Laptop Disabling Batter y Charging Y ou may be required to disable the battery charging feature while on an airplane flight. T o quickly disable the battery charging feature: Ensure that your computer is turned on. 1. Press the battery health meter key 2. on the function key row on the keyboard. In the 3. Battery Life tab, select[...]

  • Page 38

    36 Using Y our XPS Laptop T ouch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical — Allows you to scr oll up or down on the active window. Move two fingers up or down to scroll the selected object. Move two fingers up or down at a fast pace to activate vertical auto scrolling. T ap on the touc[...]

  • Page 39

    37 Using Y our XPS Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch — Allows you to zoom‑in or zoom‑out by moving two fingers apart or bringing them closer together on the touch pad. T o zoom in: Move two fingers apart to enlarge the view of the active window. T o zoom ou[...]

  • Page 40

    38 Using Y our XPS Laptop Multimedia Control Keys The multimedia control keys are located on the function key r ow on the keyboard. T o use the multimedia controls, press the required k ey. Y ou can configure the multimedia control keys on the keyboard using the System Setup (BIOS) utility or Windows Mobility Center . System Setup Press <F2> [...]

  • Page 41

    39 Using Y our XPS Laptop Mute the sound Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter[...]

  • Page 42

    40 Using Y our XPS Laptop Control Strip Features 1 2 3 4 5 6 7[...]

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    41 Using Y our XPS Laptop 1 Power button and light — T urns the computer on or off when pressed. The light on the button indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on page 34 . 2 Caps lock status light — T urns on if the Caps Lock is enabled. 3 Wireless status light — T u[...]

  • Page 44

    42 Using Y our XPS Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records CDs, DVDs, and Blu‑ray Discs (optional). Ensu[...]

  • Page 45

    43 Using Y our XPS Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 eject button 1 3 5 2 4[...]

  • Page 46

    44 Using Y our XPS Laptop Display Features 1 2 3 4[...]

  • Page 47

    45 Using Y our XPS Laptop 1 Microphone — Provides high quality sound for video conferencing and voice recor ding. 2 Camera indicator light — Indicates if the camera is on or off . 3 Camera — Built‑in camera for video capture, conferencing, and chat. The camera supports the H.264 video compression codec, which provides high quality video at [...]

  • Page 48

    46 Using Y our XPS Laptop T ouch Screen Gestures (Optional) NOTE: Some of these gestures are application‑specific and may not work across applications. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch — Allows you to zoom‑in or zoom‑ out by moving two fingers apart or bringing them closer together on th[...]

  • Page 49

    47 Using Y our XPS Laptop Scroll Allows you to scroll through content. The scroll features include: Pan — Allows you to move the focus on the selected object when the entire object is not visible. Move two fingers in the desired direction to pan scroll the selected object. Scroll Vertical — Allows you to scr oll up or scroll down on the active [...]

  • Page 50

    48 Using Y our XPS Laptop Removing and Replacing the Batter y WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use bat[...]

  • Page 51

    49 Using Y our XPS Laptop 1 battery release latch 2 battery 3 tabs (3) 1 2 3[...]

  • Page 52

    50 Using Y our XPS Laptop Software Features FastAccess Facial Recognition Y our com put er m ay hav e t he Fa stA cce ss facial recognition feature. This featur e hel ps k eep yo ur Dell co mpu ter se cur e b y learning the unique appearance of your fac e an d u ses th is to v eri fy you r i dent ity to auto mat ica lly su ppl y lo gin in fo rma ti[...]

  • Page 53

    51 Using Y our XPS Laptop Entertainment and Multimedia Y ou can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations. Y ou can download or copy pictures and video files f rom p ortable device s, such as dig ital cameras and ce ll pho nes. Op tional softwa re applications enable you to [...]

  • Page 54

    52 Using Y our XPS Laptop Dell Stage (Optional) The Dell Stage software provides access to your favorite media and multi‑touch applications. T o launch Dell Stage, click Start → All Programs → Dell Stage → Dell Stage . NOTE: Some of the applications on Dell Stage can also be launched from the All Programs menu. Y ou can customize Dell Stage[...]

  • Page 55

    53 Using Y our XPS Laptop PHOTO • — View, organize, or edit your pictures. Y ou can create slideshows and collections of your pictures and upload them to Facebook or Flickr when connected to the Internet. • DELL WEB — Provides a preview of up to four of your favorite web pages. Click or tap the web page preview to open it in the web brow[...]

  • Page 56

    54 Using Y our XPS Laptop NVIDIA Optimus T echnology Y our XPS laptop is equipped with NVIDIA’s Optimus technology. The Optimus technology is designed to maximize performance and user experience on your computer , while minimizing the impact on battery life. It enables you to combine the graphic processing capability of the integrated Intel ® gr[...]

  • Page 57

    55 Using Y our XPS Laptop Changing the Application Profile Settings Right‑click the desktop and select 1. NVIDIA Control Panel. In the 2. NVIDIA Control Panel window, click 3D Settings to expand the selection (if not already expanded) and then click Manage 3D Settings . In the 3. Program Settings tab, click Add and browse to select the applicatio[...]

  • Page 58

    56 Using Y our XPS Laptop Dell Dock (Optional) The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of [...]

  • Page 59

    57 This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 64 or “Contacting Dell” on page 87 . WARNING: Only trained service personnel should remove the computer cover . See the Service Manual at support.dell.com/manuals for ad[...]

  • Page 60

    58 Solving Problems T ouch Screen Problems Some or all multi-touch features are not working — Certain touch and multi‑touch features • may be disabled. T o enable them, double‑ click the Flicks icon in the notification area of your desktop. In the Pen and T ouch window, select the T ouch tab and ensure that Use your finger as an input de[...]

  • Page 61

    59 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Check if wireless is enabled on the •?[...]

  • Page 62

    60 Solving Problems Power Problems If the power light is off — The computer is either turned off, in hibernate mode, or is not receiving power . Press the power button. The computer • resumes normal operation if it is off or in hibernate mode. Reseat the AC adapter cable into both the • power connector on the computer and the electrical[...]

  • Page 63

    61 Solving Problems If the power light is breathing white — The computer is in standby or the display may not be responding. Press a key on the keyboard, move the • connected mouse or a finger on the touch pad, or press the power button to resume normal operation. If the display is not responding, press the • power button until the comp[...]

  • Page 64

    62 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Select the program that i[...]

  • Page 65

    63 Solving Problems T o run the Program Compatability Wizard: Click 1. Start → Control Panel → Programs → Run programs made for previous versions of Windows . In the welcome screen, click 2. Next . Follow the instructions on the screen. 3. If you have other software problems — Back up your files immediately. • Use a virus‑scanning pr[...]

  • Page 66

    64 Dell Support Center The Dell Support Center helps you find the service, support, and system‑specific information you need. T o launch the application, click the ic on in the notification area of your desktop. The Dell Support Center h ome pa ge dis p la ys yo ur c om put er’ s m ode l n u mb er , s erv ice ta g, ex pre ss ser v ic e c ode , [...]

  • Page 67

    65 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new Dell computer do not include a backup CD or DVD . This software is available on the My Dell Downloads website. From this website you can download available software for reinstallation or create your[...]

  • Page 68

    66 Using Support T ools CMOS checksum error — Possible system board failure or RTC battery low . Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see “Contacting Dell” on page 87) for assistance. Hard-disk drive failure — Possible hard‑disk drive failure during POST . Contact Dell (see “Contactin[...]

  • Page 69

    67 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility. T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter in th[...]

  • Page 70

    68 Using Support T ools Starting Dell Diagnostics From Y our Hard Drive Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 87) for assistance. Ensure that the computer is connected 1. to an electrical outlet th[...]

  • Page 71

    69 Using Support T ools If you are experiencing memory issues, c. press <y>, otherwise press <n>. The following message appears: “Booting Dell Diagnostic Utility Partition. Press any key to continue . ” Press any key to go to the d. Choose An Option window. If PSA is not invoked: Press any key to start Dell Diagnostics from the diag[...]

  • Page 72

    70 Using Support T ools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer . Insert the 1. Drivers and Utilities disc. Shut down and restart the computer . 2. When the DELL ™ logo appears, press <F12> immediately. NOTE: If you wait too long and the operating sys[...]

  • Page 73

    71 Using Support T ools NOTE: The Service T ag for your computer is displayed at the top of each test screen. The Service T ag helps you identify your computer when you contact Dell. When the tests complete, close the test 9. screen to return to the Choose An Option window. T o exit Dell Diagnostics and restart the 10. computer , click Exit . Remov[...]

  • Page 74

    72 Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the f[...]

  • Page 75

    73 Restoring Y our Operating System System Restore The Microsoft ® Windows ® operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state[...]

  • Page 76

    74 Restoring Y our Operating System Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup to restore your operating system permanently removes any programs or drivers installed after you received your computer . Create backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell [...]

  • Page 77

    75 Restoring Y our Operating System T urn on your computer. 3. When the DELL 4. ™ logo appears, press <F8> several times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. Sele[...]

  • Page 78

    76 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preser ve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your ha[...]

  • Page 79

    77 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore to restore your operating system permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Resto[...]

  • Page 80

    78 Restoring Y our Operating System Select 3. Repair Your Computer . The System Recovery Options window appears. Select a keyboard layout and click 4. Next . T o access the recovery options, log on 5. as a local user . T o access the command prompt, type administrator in the User name field, then click OK . Click 6. Dell Factory Image Restore . The[...]

  • Page 81

    79 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 57 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 67 for procedures on how to run Dell Diagnostics. [...]

  • Page 82

    80 Getting Help T echnical Support and Customer Service Dell’s support service is available to answer your qu est ions ab out Del l h ard war e. O ur supp ort staff use computer‑based diagnostics to provide fast, accurate answers. T o contact Dell’s support service, see “Befor e Y ou Call” on page 85 and then see the contact information f[...]

  • Page 83

    81 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www.dell.com • www.dell.com/ap • (Asian/Pacific countries only) www.dell.com/jp • (Japan only) www.euro.dell.com • (Europe only) www.dell.com/la • (Latin American and Caribbean countries) www.dell.ca • (Canada onl[...]

  • Page 84

    82 Getting Help Automated Order- Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order‑sta tus service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing pa[...]

  • Page 85

    83 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and perso[...]

  • Page 86

    84 Getting Help Pack the equipment to be returned in the 5. original (or equivalent) packing materials. NOTE: Y ou are responsible for paying shipping expenses. Y ou are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C. O .D .) packages are not accepted. NOTE: Return[...]

  • Page 87

    85 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated‑support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag The Service T ag for your computer can be found on a label at the bottom of your compute[...]

  • Page 88

    86 Getting Help Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at[...]

  • Page 89

    87 Getting Help See your operating system documentation to determine the contents of the computer’s start‑up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and • troubleshooting p[...]

  • Page 90

    88 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 76 run a diagnostic program for your computer “Dell Diagnostics” on page 67 reinstall system software “My Dell Downloads” on page 65 for more information about the Microsoft ® Windows ® operating system and fe[...]

  • Page 91

    89 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review Warranty informa tion, T erms and Conditi ons (U .S. only) , Saf ety ins tructio ns, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your [...]

  • Page 92

    90 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more informa tion regarding the configuration of your computer , see the About Y our System section in the Dell Support Center. T o launch the Dell Support Center , click the icon in th[...]

  • Page 93

    91 Specifications Memory Memory type 1066 MHz/1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals . Connectors Audio one microphone‑in connector , one stereo headphones/speakers connector NOTE: Y ou can also use the connectors to set up 5.1 channel speakers S/PDIF one headphone/[...]

  • Page 94

    92 Specifications Media Card Reader Cards supported Secure Digital (SD) memory card Secure Digital Input Output (SDIO) Secure Digital High Capacity (SDHC) Secure Digital eXtended Capacity (SDXC) Memory Stick Memory Stick PRO MSXC Memory Card MultiMedia Card (MMC) xD‑Pictur e Card Camera Camera resolution 2.0 megapixel HD Video resolution 1280 x [...]

  • Page 95

    93 Specifications Video Integrated Video Controller Intel HD Graphics Video Memory up to 256 MB Discrete Video Controller NVIDIA GeForce GT 420M NVIDIA GeForce GT 435M Video Memory 1 GB/2 GB DDR3 Display T ype 15. 6‑inch HD WLED , T rueLife 15. 6‑inch Full HD RGBLED , T rueLife Multi‑touch 15. 6‑inch HD WLED , T rueLife (Optional) Display [...]

  • Page 96

    94 Specifications Battery 9‑cell “smart” lithium ion: Height 221.07 mm (8 .70 inches) Width 54.35 mm (2.14 inches) Depth 42.53 mm (1. 67 inches) Weight 0 . 49 kg (1.08 lb) 6‑cell “smart” lithium ion: Height 209 .19 mm (8.2 4 inches) Width 54.35 mm (2.14 inches) Depth 20 . 40 mm (0.80 inches) Weight 0 .33 kg (0 .73 lb) Voltage 13 .3 V ([...]

  • Page 97

    95 Specifications AC Adapter Output current: 90 W 4. 62 A (continuous) 130 W 6.70 A (continuous) Rated output voltage 19 .5 VDC Operating temperature 0° to 40°C (32° to 104°F) Storage temperature –40° to 70°C (–40° to 158°F) Keyboard (Backlit) Number of keys 86 (U.S . and Canada); 87 (Europe); 90 (Japan); 87 (Brazil) Layout QWERTY/AZER[...]

  • Page 98

    96 Specifications Computer Environment T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0. 66 GRM[...]

  • Page 99

    97 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U .S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and i[...]

  • Page 100

    98 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C. V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D .[...]

  • Page 101

    99 A airflow, allowing 7 Audio control panel 41 B backup and recovery 51 battery status light 31 B‑CAS card 1 4 C calling Dell 85 Camera 45 CDs, playing and creating 51 computer capabilities 50 computer , setting up 7 connect(ing) to the Internet 20 Contacting Dell online 87 Control strip 31 customer service 80 D DataSafe Local Backup 7 4 DellCon[...]

  • Page 102

    100 Index E email addresses for technical support 81 F finding more information 88 flick 46 FTP login, anonymous 81 H hard drive activity light 31 hardware problems diagnosing 67 Hardware T roubleshooter 67 help getting assistance and support 79 I Internet connection 20 ISP Internet Service Provider 20 M memory problems solving 61 mini‑DisplayPor[...]

  • Page 103

    101 Index power strips, using 8 problems, solving 57 products information and purchasing 82 R resources, finding more 88 restoring factory image 77 S setup, before you begin 7 shipping products for return or repair 83 SIM card 14 software features 50 software problems 62 solving problems 57 specifications 90 support email addresses 81 support sites[...]

  • Page 104

    102 Index W warranty returns 83 Windows Program Compatibility Wizard 62 Windows Mobility Center 38 wired network network cable, connecting 9 wireless display 18 wireless network connection 59[...]

  • Page 105

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  • Page 106

    0 N 0 K R 7 A 0 0 www .dell. com | support.dell.c om www .dell.c om | support.dell. com Printed in the U.S.A.[...]