Dell P09E manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Dell P09E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Dell P09E should contain:
- informations concerning technical data of Dell P09E
- name of the manufacturer and a year of construction of the Dell P09E item
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- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell P09E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell P09E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell P09E.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the Dell P09E item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

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    SETUP GUIDE[...]

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    [...]

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    SETUP GUIDE Regulatory model: P09E Regulatory type: P09E002[...]

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    Notes, Cautions, and Warnings NOTE: A NOTE indicates important informa tion that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury, or death. If you purcha[...]

  • Page 5

    3 Setting Up Y our XPS Laptop . . . . . . . . 7 Before Setting Up Y our Computer . . . . . . 7 Connect the AC Adapter . . . . . . . . . . . . . . 8 Connect the Network Cable (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Press the Power Button . . . . . . . . . . . . . . 10 Set Up Microsoft Windows . . . . . . . . . . . 11 Create [...]

  • Page 6

    4 Contents Dell DataSafe Online Backup. . . . . . . . . . 5 5 NVIDIA Optimus T echnology (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 56 NVIDIA 3DTV Play . . . . . . . . . . . . . . . . . . . 5 7 Dell Dock (Optional). . . . . . . . . . . . . . . . . 6 1 Dell Stage (Optional) . . . . . . . . . . . . . . . . 62 Free Fall Sensor . . . [...]

  • Page 7

    5 Contents Finding More Information and Resources . . . . . . . . . . . . . . . . . . . . . . 94 Specifications . . . . . . . . . . . . . . . . . . 9 6 Appendix . . . . . . . . . . . . . . . . . . . . . . 10 3 Information for NOM, or Official Mexican Standard (Only for Mexico) . . . 10 3 Index . . . . . . . . . . . . . . . . . . . . . . . . . 10 4[...]

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    6 Contents[...]

  • Page 9

    7 This section provides information about setting up your Dell XPS laptop. Before Setting Up Y our Computer When positioning your computer , ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer . Restricting airflow around your laptop may cause it to overheat. T o prevent overheating [...]

  • Page 10

    8 Setting Up Y our XPS Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector . WARNING: The AC adapter works with electrical outlets worldwide. However , power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable [...]

  • Page 11

    9 Setting Up Y our XPS Laptop Connect the Network Cable (Optional) T o use a wired network connection, connect the network cable.[...]

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    10 Setting Up Y our XPS Laptop Press the Power Button[...]

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    11 Setting Up Y our XPS Laptop Set Up Microsoft Windows Y our Dell computer is preconfigured with the Microsoft Windows operating system. T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will tak e you through several procedures incl[...]

  • Page 14

    12 Setting Up Y our XPS Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you set up Microsoft Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer , while preserving data files (without the [...]

  • Page 15

    13 Setting Up Y our XPS Laptop T o create a system r ecovery media: Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 1. 8). Insert the disc or USB key in the computer . 2. Click 3. Start → All Programs → Dell DataSafe Local Backup . Click 4. Create Recovery Media . Follow the instructions on the screen. 5. NOTE:[...]

  • Page 16

    14 Setting Up Y our XPS Laptop Install the SIM Card (Optional) NOTE: Installing a SIM card is not required if you are using an EVDO car d to access the Internet. NOTE: Installing a mini B‑CAS card into the SIM car d slot is required to set up and view ISDB‑ T digital TV in Japan. Installing a Subscriber Identity Module (SIM) card on your comput[...]

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    15 Setting Up Y our XPS Laptop 1 SIM card 2 battery bay 3 SIM card slot 1 2 3[...]

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    16 Setting Up Y our XPS Laptop Enable or Disable Wireless (Optional)[...]

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    17 Setting Up Y our XPS Laptop T o enable or disable wireless: Ensure that your computer is turned on. 1. Press the <Fn><F2> keys on the keyboar d. 2. The current status of the wireless radios appears on the screen. Wireless enabled Wireless disabled Press the <Fn><F2> keys again to switch between the wireless enabled or dis[...]

  • Page 20

    18 Setting Up Y our XPS Laptop Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers. For information about the hardware and software requirements for setting up wireless display , go to www.intel.com . The Intel wireless display feature allows you to share your computer display to a TV without [...]

  • Page 21

    19 Setting Up Y our XPS Laptop T o enable wireless display: Double‑click the Intel Wireless Display 1. icon on the desktop. The Intel Wireless Display window appears. Select 2. Connect to Existing Adapter . NOTE: Y ou can download and install the latest driver for “Intel Wireless Display Connection Manager” from support.dell.com . NOTE: For m[...]

  • Page 22

    20 Setting Up Y our XPS Laptop Set Up Stereoscopic 3D (Optional) Stereoscopic 3D allows you to view 3D content with visible depth. Right‑click the desktop and select 1. NVIDIA Control Panel. In the 2. NVIDIA Control Panel window, click Stereoscopic 3D to expand the selection (if not already expanded) and then click Setup Stereoscopic 3D . Select [...]

  • Page 23

    21 Setting Up Y our XPS Laptop Set Up 3D T V (Optional) NOTE: T o know if your TV supports the 3D features available on your computer , see System Requirements at www.nvidia.com/3dtv. Connect your computer to the 3D TV 1. using a HDMI cable. NOTE: The HDMI cable transmits both audio and video signals . Set up the HDMI 1. 4 3D T V : 2. Browse to the[...]

  • Page 24

    22 Setting Up Y our XPS Laptop Set up the NVIDIA 3DTV Play application: 4. In the a. NVIDIA Control Panel window, click Stereoscopic 3D to expand the selection (if not already expanded) and then click Set up stereoscopic 3D. Select the b. Enable stereoscopic 3D check box. The 3DTV Play setup wizard appears. Ensure that the 3DTV Play logo appears c.[...]

  • Page 25

    23 Setting Up Y our XPS Laptop Connect to the Internet (Optional) T o connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order , you can purchase one from dell.com . Setting Up a Wired Connection If you are using a [...]

  • Page 26

    24 Setting Up Y our XPS Laptop Setting Up Y our Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting [...]

  • Page 27

    25 Setting Up Y our XPS Laptop[...]

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    26 Using Y our XPS Laptop This section provides information about the features a vailable on your Dell XPS laptop. Right View Features 1 2 5 6 7 3 4[...]

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    27 Using Y our XPS Laptop 1 Optical drive — Plays or records CDs, D VDs, and Blu‑ray Discs (optional). For more information, see “Using the Optical Drive” on page 46. 2 Optical drive light — Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive eject button — Opens the optic[...]

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    28 Using Y our XPS Laptop 8[...]

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    29 Using Y our XPS Laptop 8 eSA T A/USB combo connector with USB PowerShare — Connects to eSAT A compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer , external drive, or MP3 player). The USB PowerShare feature allows you to charge USB devices when the computer is powered o[...]

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    30 Using Y our XPS Laptop Left View Features 1 2[...]

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    31 Using Y our XPS Laptop 1 USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer , external drive, or MP3 player . 2 9-in-1 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see “Specifications[...]

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    32 Using Y our XPS Laptop Back View Features 1 2 3 5 7 6 4[...]

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    33 Using Y our XPS Laptop 1 Antenna-in connector (on supported models) — Connects to an external antenna (included) or coaxial cable (adapter included) to view programs using the TV tuner card (optional). 2 Mini-DisplayPort connector — Digital interface standard connector that connects to external DisplayPort monitors and projectors. 3 HDMI con[...]

  • Page 36

    34 Using Y our XPS Laptop Computer Base and Keyboard Features 3 2 1 4 5[...]

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    35 Using Y our XPS Laptop 1 Battery status light — Indicates the battery charge status. For more information on the battery status light, see “Status Lights and Indicators” on page 38. 2 Hard drive activity light — T urns on when the computer reads or writes data. A solid white light indicates hard drive activity. CAUTION: T o avoid loss of[...]

  • Page 38

    36 Using Y our XPS Laptop 9 8 7 6[...]

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    37 Using Y our XPS Laptop 6 Keyboard/Backlit K eyboard (optional) — If you have purchased the optional backlit keyboard, the F6 key has the backlit keyboar d icon on it. The optional backlit keyboard provides visibility in dark environments by illuminating all symbols on the k eys. Backlit keyboard brightness settings — Press the <Fn><[...]

  • Page 40

    38 Using Y our XPS Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) Battery charge status AC adapter solid white on/standby/off/ hibernate charging off on/standby/off/ hibernate fully charged Battery solid amber on/standby low battery (<= 10%) off on/standby/off/ hibernate not charging Power Butto[...]

  • Page 41

    39 Using Y our XPS Laptop Disabling Batter y Charging Y ou may be required to disable the battery charging feature while on an airplane flight. T o quickly disable the battery charging featur e: Ensure that your computer is turned on. 1. Click 2. Start . In the search box, type 3. Power Options and press <Enter>. In the 4 . Power Options wind[...]

  • Page 42

    40 Using Y our XPS Laptop T ouch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical — Allows you to scr oll up or down on the active window. Move two fingers up or down to scroll the selected object. Move two fingers up or down at a fast pace to activate vertical auto scrolling. T ap on the touc[...]

  • Page 43

    41 Using Y our XPS Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature includes: Pinch — Allows you to zoom‑in or zoom‑out by moving two fingers apart or bringing them closer together on the touch pad. T o zoom in: Move two fingers apart to enlarge the view of the active window. T o zoom ou[...]

  • Page 44

    42 Using Y our XPS Laptop Multimedia Control Keys The multimedia control keys are located on the function key r ow on the keyboard. T o use the multimedia controls, press the required k ey. Y ou can configure the multimedia control keys using the System Setup (BIOS) utility or Windows Mobility Center . System Setup Press <F2> during POST (Pow[...]

  • Page 45

    43 Using Y our XPS Laptop Play the previous track or chapter Decrease the volume level Play or pause Increase the volume level Play the next track or chapter Mute the sound[...]

  • Page 46

    44 Using Y our XPS Laptop Control Strip Features 1 2 3 4 5 6[...]

  • Page 47

    45 Using Y our XPS Laptop 1 Power button and light — T urns the computer on or off when pressed. The light on the button indicates the power states. For more information on the power button light, see “Status Lights and Indicators” on page 38. 2 Wireless status light — T urns on if wireless is enabled. For more information, see “Enable or[...]

  • Page 48

    46 Using Y our XPS Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records CDs, DVDs, and Blu‑ray Discs (optional). Ensu[...]

  • Page 49

    47 Using Y our XPS Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 eject button 1 3 5 2 4[...]

  • Page 50

    48 Using Y our XPS Laptop Display Features 1 2 3 4[...]

  • Page 51

    49 Using Y our XPS Laptop 1 Microphone — Provides high quality sound for video conferencing and voice recor ding. 2 Camera indicator light — Indicates if the camera is on or off . 3 Camera — Built‑in camera for video capture, conferencing, and chat. The camera supports the H.264 video compression codec, which provides high quality video at [...]

  • Page 52

    50 Using Y our XPS Laptop T ouch Screen Gestures (Optional) NOTE: Some of these gestures are application‑specific and may not work across applications. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch — Allows you to zoom‑in or zoom‑ out by moving two fingers apart or bringing them closer together on th[...]

  • Page 53

    51 Using Y our XPS Laptop Scroll Allows you to scroll through content. The scroll features include: Pan — Allows you to move the focus on the selected object when the entire object is not visible. Move two fingers in the desired direction to pan scroll the selected object. Scroll Vertical — Allows you to scr oll up or scroll down on the active [...]

  • Page 54

    52 Using Y our XPS Laptop Removing and Replacing the Batter y WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer . WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use bat[...]

  • Page 55

    53 Using Y our XPS Laptop 1 battery release latch 2 battery 3 tabs (3) 1 2 3[...]

  • Page 56

    54 Using Y our XPS Laptop Software Features FastAccess Facial Recognition Y our computer may have the FastAccess facial recognition feature. This featur e helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally enter t[...]

  • Page 57

    55 Using Y our XPS Laptop Entertainment and Multimedia Y ou can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations. Y ou can download or copy pictures and video files f rom p ortable device s, such as dig ital cameras and ce ll pho nes. Op tional softwa re applications enable you to [...]

  • Page 58

    56 Using Y our XPS Laptop NVIDIA Optimus T echnology (Optional) Y our XPS laptop is equipped with NVIDIA’s Optimus technology. The Optimus technology enhances the performance of your computer , while minimizing the impact on battery life. It enables you to combine the graphic processing capability of the integrated Intel graphic processing unit ([...]

  • Page 59

    57 Using Y our XPS Laptop Changing the Application Profile Settings Right‑click the desktop and select 1. NVIDIA Control Panel. In the 2. NVIDIA Control Panel window, click 3D Settings to expand the selection (if not already expanded) and then click Manage 3D Settings . In the 3. Program Settings tab, click Add and browse to select the applicatio[...]

  • Page 60

    58 Using Y our XPS Laptop Keyboard Shortcuts The following are some of the keyboard shortcuts available f or 3D gaming: Keys Description Function <Ctrl><t> Show/hide stereoscopic 3D effects T urns 3DT V Play on/off. NOTE: The gaming performance may reduce when using HD 3D mode even if 3DTV Play is disabled. T o maximize performance, sel[...]

  • Page 61

    59 Using Y our XPS Laptop <Ctrl><F6> Increases convergence Moves objects towards you; maximum convergence places all objects in front of the scene in your space; also used to place the laser sight. <Ctrl><F5> Decreases convergence Moves objects away from you; minimum convergence places all objects behind the scene in your sp[...]

  • Page 62

    60 Using Y our XPS Laptop 3D Photos Y ou can view stereoscopic 3D photos using the NVIDIA Photo Viewer available in the NVIDIA 3DTV Play application. The photo viewer also allows you to edit the 3D effects on the photo. NOTE: For more information on using the photo viewer and to download 3D photos, go to www.nvidia.com. Blu-ray 3D The NVIDIA 3DTV P[...]

  • Page 63

    61 Using Y our XPS Laptop Dell Dock (Optional) The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of [...]

  • Page 64

    62 Using Y our XPS Laptop Dell Stage (Optional) The Dell Stage software provides access to your favorite media and multi‑touch applications. T o launch Dell Stage, click Start → All Programs → Dell Stage → Dell Stage . NOTE: Some of the applications on Dell Stage can also be launched from the All Programs menu. Y ou can customize Dell Stage[...]

  • Page 65

    63 Using Y our XPS Laptop PHOTO • — View, organize, or edit your pictures. Y ou can create slideshows and collections of your pictures and upload them to Facebook or Flickr when connected to the Internet. • DELL WEB — Provides a preview of up to four of your favorite web pages. Click or tap the web page preview to open it in the web brow[...]

  • Page 66

    64 Using Y our XPS Laptop Free Fall Sensor Free fall sensor protects your computer hard drive from possible damage, by detecting a free fall state caused by accidentally dropping the computer . When a free fall state is detected, the hard drive is placed in a safe state to protect against damage to the read/write head and possible data loss. Y our [...]

  • Page 67

    65 This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 72 or “Contacting Dell” on page 93. WARNING: Only trained service personnel should remove the computer cover . See the Service Manual at support.dell.com/manuals for adv[...]

  • Page 68

    66 Solving Problems T ouch Screen Problems Some or all multi-touch features are not working — Certain touch and multi‑touch features • may be disabled. T o enable them, double‑ click the Flicks icon in the notification area of your desktop. In the Pen and T ouch window, select the T ouch tab and ensure that Use your finger as an input de[...]

  • Page 69

    67 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Check if wireless is enabled on the •?[...]

  • Page 70

    68 Solving Problems Power Problems If the power light is off — The computer is either turned off, in hibernate mode, or is not receiving power . Press the power button. The computer • resumes normal operation if it is off or in hibernate mode. Reseat the AC adapter cable into both the • power connector on the computer and the electrical[...]

  • Page 71

    69 Solving Problems If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are: Power , keyboard, and mouse extension • cables. T oo many devices connected to a power • strip. Multiple power strips[...]

  • Page 72

    70 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the AC adapter cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Select the program that i[...]

  • Page 73

    71 Solving Problems If the computer stops responding or a solid blue screen appears — CAUTION: Y ou might lose data if you are unable to perform an operating system shutdown. If you are unable to get a response by pressing a key on your keyboard, or by moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns[...]

  • Page 74

    72 Dell Support Center All the support you need – one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system in for mat ion , a n d lin ks t o oth er D el l t ool s a nd di agn o st ic ser v ic es. T o la unc h t h e app lic a ti on, click Start → All Programs → Dell → Dell Support Center[...]

  • Page 75

    73 Using Support T ools Detailed System Information — V iew deta ile d i nfo rma tion ab out you r h ard war e and ope rat ing sys tem con fig ura tio ns; acc ess copi es of your se rvi ce c ont ract s, war rant y information, and warranty renewal options. Get Help — Vi ew Del l T echni cal Sup por t options, Customer Support, T ours and T rain[...]

  • Page 76

    74 Using Support T ools Hardware T roubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware T roubleshooter to resolve the incompatibility. T o start the Hardware T roubleshooter: Click 1. Start → Help and Support . T ype 2. hardware troubleshooter in th[...]

  • Page 77

    75 Using Support T ools Starting Dell Diagnostics From Y our Hard Drive Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 93) for assistance. Ensure that the computer is connected 1. to an electrical outlet th[...]

  • Page 78

    76 Using Support T ools If you are experiencing memory issues, c. press <y>, otherwise press <n>. The following message appears: “Booting Dell Diagnostic Utility Partition. Press any key to continue . ” Press any key to go to the d. Choose An Option window. If PSA is not invoked: Press any key to start Dell Diagnostics from the diag[...]

  • Page 79

    77 Using Support T ools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer . Insert the 1. Drivers and Utilities disc. Shut down and restart the computer . 2. When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system [...]

  • Page 80

    78 Using Support T ools If a problem is encountered during a 8. test, a message with an error code and a description of the problem appears on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 93) for assistance. NOTE: The Service T ag for your computer is displayed at the top of each[...]

  • Page 81

    79 Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the f[...]

  • Page 82

    80 Restoring Y our Operating System System Restore The Microsoft Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any [...]

  • Page 83

    81 Restoring Y our Operating System Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup to restore your operating system permanently removes any programs or drivers installed after you received your computer . Create backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell [...]

  • Page 84

    82 Restoring Y our Operating System T urn on your computer. 3. When the DELL logo appears, press <F8> 4 . several times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. Select [...]

  • Page 85

    83 Restoring Y our Operating System System Recovery Media CAUTION: Although the system recovery media is designed to preser ve the data files on your computer , it is recommended that you backup your data files before using the system recovery media. Y ou can use the system recovery media, created using Dell DataSafe Local Backup, to return your ha[...]

  • Page 86

    84 Restoring Y our Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore to restore your operating system permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer . If possible, back up the data before using this option. Use Dell Factory Image Resto[...]

  • Page 87

    85 Restoring Y our Operating System Select 3. Repair Your Computer . The System Recovery Options window appears. Select a keyboard layout and click 4. Next . T o access the recovery options, log on 5. as a local user . T o access the command prompt, type administrator in the User name field, then click OK . Click 6. Dell Factory Image Restore . The[...]

  • Page 88

    86 If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 65 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 74 for procedures on how to run Dell Diagnostics. [...]

  • Page 89

    87 Getting Help T echnical Support and Customer Service Dell’s support service is available to answer your qu est ions ab out Del l h ard war e. O ur supp ort staff use computer‑based diagnostics to provide fast, accurate answers. T o contact Dell’s support service, see “Befor e Y ou Call” on page 91 and then see the contact information f[...]

  • Page 90

    88 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: dell.com • dell.com/ap • (Asian/Pacific countries only) dell.com/jp • (Japan only) euro.dell.com • (Europe only) dell.com/la • (Latin American and Caribbean countries) dell.ca • (Canada only) Y ou can access Dell [...]

  • Page 91

    89 Getting Help Automated Order- Status Service T o check on the status of any Dell products that you have ordered, you can go to support.dell.com , or you can call the automated order‑sta tus service. A recording prompts you for the information needed to locate and report on your order . If you have a problem with your order , such as missing pa[...]

  • Page 92

    90 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and perso[...]

  • Page 93

    91 Getting Help Before Y ou Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated‑support telephone system direct your call more efficiently . Y ou may also be asked for your Service T ag. Locating Y our Service T ag The Service T ag for your computer can be found on a label at the bottom of your compute[...]

  • Page 94

    92 Getting Help Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer . Y ou may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at[...]

  • Page 95

    93 Getting Help See your operating system documentation to determine the contents of the computer’s start‑up files. If the computer is connected to a printer , print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic • code: Description of problem and • troubleshooting p[...]

  • Page 96

    94 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 83 run a diagnostic program for your computer “Dell Diagnostics” on page 7 4 reinstall system software “My Dell Downloads” on page 73 for more information about the Microsoft Windows operating system and feature[...]

  • Page 97

    95 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review Warranty informa tion, T erms and Conditi ons (U .S. only) , Saf ety ins tructio ns, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your [...]

  • Page 98

    96 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . NOTE: Offerings may vary by region. For more informa tion regarding the configuration of your computer , see the Detailed System Information section in the Dell Support Center . T o launch the Dell Support Center , click Star[...]

  • Page 99

    97 Specifications Memory Memory type 1066 MHz/1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals . Connectors Audio one microphone‑in connector , one stereo headphones/speakers connector S/PDIF one headphone/digital S/PDIF combo connector Mini‑Card one full Mini‑Card slot o[...]

  • Page 100

    98 Specifications Media Card Reader Cards supported Secure Digital (SD) memory card Secure Digital Input Output (SDIO) Secure Digital High Capacity (SDHC) Secure Digital eXtended Capacity (SDXC) Memory Stick Memory Stick PRO MSXC Memory Card MultiMedia Card (MMC) xD‑Pictur e Card Camera T ype 2.0 megapixel HD with H.264 support Video resolution [...]

  • Page 101

    99 Specifications Video Integrated: Video controller Intel HD Graphics Video memory up to 1.6 GB Discrete: Video controller NVIDIA GeForce GT 550M NVIDIA GeForce GT 555M Video memory 1 GB DDR3 (GT 550M) 3 GB DDR3 (GT 555M) Display T ype 17 .3‑inch HD+ WLED, T rueLife 17 .3‑inch Full HD WLED , T rueLife Multi‑touch 17 .3‑inch HD+ WLED , T r[...]

  • Page 102

    100 Specifications Battery 9‑cell “smart” lithium ion: Height 221.07 mm (8 .70 inches) Width 54.35 mm (2.14 inches) Depth 42.53 mm (1.67 inches) Weight 0 .52 kg (1.1 4 lb) 6‑cell “smart” lithium ion: Height 209 .19 mm (8.2 4 inches) Width 54.35 mm (2.14 inches) Depth 20. 40 mm (0. 80 inches) Weight 0 .34 kg (0 .7 4 lb) Voltage 11.1 V ([...]

  • Page 103

    101 Specifications AC Adapter Output current: 130 W 6.70 A (continuous) 150 W 7 .70 A (continuous) Rated output voltage 19 .5 VDC Operating temperature 0° to 40°C (32° to 104°F) Storage temperature –40° to 70°C (–40° to 158°F) Keyboard Number of keys 102 (U.S . and Canada); 103 (Europe); 105 (Brazil); 106 (Japan) Layout QWERTY/AZERTY/K[...]

  • Page 104

    102 Specifications Computer Environment T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0. 66 GR[...]

  • Page 105

    103 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C. V . Paseo de la Reforma 2620 – Flat 11° Col. Lomas Altas 11950 México, D [...]

  • Page 106

    104 A airflow, allowing 7 Audio control panel 45 B backup and recovery 55 battery status light 35 B‑CAS card 1 4 C calling Dell 91 Camera 49 CDs, playing and creating 55 computer capabilities 54 computer , setting up 7 connect(ing) to the Internet 23 Contacting Dell online 93 Control strip 35 customer service 87 D DataSafe Local Backup 81 DellCon[...]

  • Page 107

    105 Index F finding more information 94 flick 50 FTP login, anonymous 88 H hard drive activity light 35 hardware problems diagnosing 74 Hardware T roubleshooter 74 help getting assistance and support 86 I Internet connection 23 ISP Internet Service Provider 23 M memory problems solving 69 mini‑DisplayPort connector 33 Multimedia Control Keys 42 N[...]

  • Page 108

    106 Index products information and purchasing 89 R resources, finding more 94 restoring factory image 84 S setup, before you begin 7 shipping products for return or repair 90 SIM card 14 software features 54 software problems 70 solving problems 65 specifications 96 support email addresses 88 support sites worldwide 88 System Recovery Media 83 syst[...]

  • Page 109

    107 Index W warranty returns 90 Windows Program Compatibility Wizard 70 Windows Mobility Center 42 wired network network cable, connecting 9 wireless network connection 67[...]

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    0 C 4 X C 4 A 0 0 www .dell. com | support.dell.c om www .dell. com | support. dell.c om Printed in the U.S.A.[...]