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Dell OptiPlex JK523 manual

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ OptiPlex™ 320 Quick Reference Guide Models DCSM, DCNE book.book Page 1 Tuesday, October 17, 2006 11:16 AM[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. If you purcha[...]

  • Page 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Setting Up Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Sy stem V iews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Mini T ower Computer — Front View . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 Contents book.book Page 4 Tuesday, October 17, 2006 11:16 AM[...]

  • Page 5

    Quick Reference Guide 5 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for[...]

  • Page 6

    6 Quick Reference Guide • How to remove and r eplace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User’ s Guide Microsoft W indows XP Help and Support Center 1 Click Start → Help and Support → Dell User and System Guides → System Guides . 2 Click the User ’s[...]

  • Page 7

    Quick Reference Guide 7 • Solutions — T roubleshooting hi nts and tips, articles from technicians, frequently ask ed questions, and online courses • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade information for components, such as memory , the hard drive, and the operating system • Customer Care — Con[...]

  • Page 8

    8 Quick Reference Guide Setting Up Y our Computer CAUTION: Before performing any of the procedures in this section, follow the safe ty instructions in Product Information Guide . NOTICE: If your computer has an expansion ca rd installed (such as a modem ca rd), connect the appropriate cable to the card, not to the connector on the back panel. NOTIC[...]

  • Page 9

    Quick Reference Guide 9 3 Connect the monitor using either the white D VI cable or the blue VGA cable ( do not connect both cables). Align and gently insert the monitor cable to avoi d bending connector pins. Tighten the thumbscr ews on the cable connectors. NOTE: Some monitors have the video connector underneath the back of the screen. See the doc[...]

  • Page 10

    10 Quick Reference Guide 5 Connect power cables to the computer , monitor , and devices and connect the other ends of the power cables to electrical outlets. Power Connections NOTICE: T o avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC powe r available in your locatio[...]

  • Page 11

    Quick Reference Guide 11 Sy stem V iews Mini T ower Computer — Front View 1 location of Service T ag Use the Service T ag to ide ntify your computer when you access the Dell Support website or call technical support. 2 CD/D VD drive Insert a CD or DVD (if supported) into this drive. 3 floppy drive Insert a floppy disk into this drive. 4 hard-driv[...]

  • Page 12

    12 Quick Reference Guide 5 USB 2.0 connectors (2) Use the USB connectors on the front of the computer fo r devices that you connect occasionally , such as joysticks or ca meras, or for bootable USB devices. It is recommended that you use the USB connectors on the back of the computer for devices that typically remain connected, such as printers and[...]

  • Page 13

    Quick Reference Guide 13 Mini T ower Computer — Back View 1 cover release latch This latch allows you to open the computer cover . 2 padlock ring Insert a padlock to lock the computer cover . 3 power connector Insert the power cable into this connector . 4 3 5 6 2 1 book.book Page 13 Tuesday, October 17, 2006 11:16 AM[...]

  • Page 14

    14 Quick Reference Guide Mini T ower Computer — Back-Panel Connectors 4 voltage selection switch Y our computer is equipped with a manual voltage-sele ction switch. T o avoid damaging a computer with a manual voltage- selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: In Jap[...]

  • Page 15

    Quick Reference Guide 15 3 network adapter connector T o attach your computer to a network or broadband device, connect one end of a network cable to a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer . A click indicate s that the network[...]

  • Page 16

    16 Quick Reference Guide Desktop Computer — Front View 1 USB 2.0 connectors (2) Use the USB connectors on the front of the comput er for devices that you connect occasionally , such as joysticks or cameras, or for bootable USB devices (see your online User’s Guide for more information about booting to a USB device). It is recommended that you u[...]

  • Page 17

    Quick Reference Guide 17 Desktop Computer — Back View 5 power light The power light illuminates and blin ks or remains solid to indicate differ ent operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power -saving mode. • Bli[...]

  • Page 18

    18 Quick Reference Guide Desktop Computer — Back-Panel Connectors 4 voltage selection switch Y our computer is equipped with a manual voltage-selection switch. T o avoid damaging a computer with a manual voltag e-selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: In Japan, t[...]

  • Page 19

    Quick Reference Guide 19 Removing the Computer Cover CAUTION: Before you begin any of the proc edures in this section, follow the safety instructions in the Product Information Guide . CAUTION: T o guard against electr ical shock, alway s unplug your computer from th e electrical outlet before removing the cover . 3 network adapter connector T o at[...]

  • Page 20

    20 Quick Reference Guide Before Y ou Begin NOTICE: T o avoid losing data, save and clos e any open files and exit any op en programs before you turn off your computer . 1 Shut down the operating system: a Save and close any open files, ex it any open programs, click the Start button, and then click Tu r n Off Computer . b In the T urn off computer [...]

  • Page 21

    Quick Reference Guide 21 5 Remove the computer cover: • Remove the mini tower computer cover (see "Mini T ower Computer" on page 21). • Remove the desktop computer cover (see "Desktop Computer" on page 27). NOTICE: Before touching anything inside y our computer , ground yourself by to uching an unpainted metal surface, such [...]

  • Page 22

    22 Quick Reference Guide 1 security cable slot 2 cover release latch 3 padlock ring 2 1 3 book.book Page 22 Tuesday, October 17, 2006 11:16 AM[...]

  • Page 23

    Quick Reference Guide 23 Desktop Computer CAUTION: Before you begin any of the proce dures in this section, follow the safety instr uctions in the Product Information Guide . CAUTION: T o guard against electrical shock , alway s unplug your compute r from the electrical outlet before removing the computer cover . 1 F ollow the procedures in "B[...]

  • Page 24

    24 Quick Reference Guide Inside Y our Computer Mini T ower Computer 1 CD/DVD drive 4 system board 2 floppy drive 5 heat sink assembly 3 power supply 6 har d drive 1 3 4 6 2 5 book.book Page 24 Tuesday, October 17, 2006 11:16 AM[...]

  • Page 25

    Quick Reference Guide 25 Sy stem Board Components 12 4 6 15 3 16 17 14 10 5 8 7 12 13 9 11 book.book Page 25 Tuesday, October 17, 2006 11:16 AM[...]

  • Page 26

    26 Quick Reference Guide Jumper Settings 1 fan connector (F AN) 10 internal buzzer (SPKR1) 2 processor connector (CPU) 11 password jumper (PSWD) 3 processor power connector (12VPOWER) 12 real time clock r eset jumper (R TCRST) 4 front-panel connector (FNT_P ANEL) 13 battery socket (BA TT) 5 memory module connectors (DIMM_1, DIMM_2) 14 PCI Express x[...]

  • Page 27

    Quick Reference Guide 27 Desktop Computer Jumper Setting Description PSWD P asswor d features are enabled (default setting). P assword featur e s are disabled. RT C R S T The real-time clock has been enabled (default setting). The real-time clock is being r eset (jumpered temporarily). jumpered unjumper ed 1 drive bay (CD/D VD, floppy , and hard dr[...]

  • Page 28

    28 Quick Reference Guide Sy stem Board Components 12 4 6 15 3 16 17 14 10 5 8 7 12 13 11 9 book.book Page 28 Tuesday, October 17, 2006 11:16 AM[...]

  • Page 29

    Quick Reference Guide 29 Jumper Settings 1 fan connector (F AN) 10 internal buzzer (SPKR1) 2 processor connector (CPU) 11 password jumper (PSWD) 3 processor power connector (12VPOWER) 12 R TC reset j umper (R TCRST) 4 front-panel connector (FNT_P ANEL) 13 battery socket (BA TT) 5 memory module connectors (DIMM_1, DIMM_2) 14 PCI Express x16 car d co[...]

  • Page 30

    30 Quick Reference Guide Solving Problems Dell provides a number of tools to help you if your computer does not perform as expected. F or the latest troubleshooting information available for your computer , see the Dell Support website at support.dell.com . If computer problems occur that req uir e help from Dell, write a detailed description of th[...]

  • Page 31

    Quick Reference Guide 31 Enter system setup (see "System Setup" in your online User ’s Guide for instructions), review your computer ’s configuration informatio n, and ensure that the device you want to test displays in system setup and is active. Start the Dell Diagnostics from either yo ur hard drive or from the optional Drivers and[...]

  • Page 32

    32 Quick Reference Guide Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the inst[...]

  • Page 33

    Quick Reference Guide 33 5 Close the test screen to r eturn to the Main Menu screen. T o exit the Dell Diagnostics and r estart the computer , close the Main Menu screen. Sy stem Lights Y our power light may indicate a computer problem. Power Light Problem Description Suggested Resolution Solid green P ower is on, and the computer is operating norm[...]

  • Page 34

    34 Quick Reference Guide Diagnostic Lights CAUTION: Before you begin any of the proce dures in this section, follow the safety instructions in the Product Information Guide . T o help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front or back panel. The light[...]

  • Page 35

    Quick Reference Guide 35 Memory modules are detected, but a memory failure has occurr ed. • If you have one memory module installed, reinstall it and r estart the computer . F or information on reinstalling memory modules, see your online User ’s Guide . • If you have two or more memory modules installed, remove the modules, reinstall one mod[...]

  • Page 36

    36 Quick Reference Guide No memory modules are detected. • If you have one memory module installed, reinstall it and r estart the computer . F or information on reinstalling memory modules, see your online User ’s Guide . • If you have two or more memory modules installed, remove the modules, reinstall one module, and then r estart the comput[...]

  • Page 37

    Quick Reference Guide 37 Beep Codes Y our computer might emit a series of beeps during start-up if t he monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three b eeps, and then one beep. This beep code tells you that the com[...]

  • Page 38

    38 Quick Reference Guide Resolving Software and Hardware Incompatibilities If a device is either not detected during the operati ng system setup or is detected but incorrectly configured, you can use the Har dware T rou bleshooter to resolve the incompatibility . 1 Click the Start button and click Help and Support . 2 Ty p e hardware troubleshooter[...]

  • Page 39

    Quick Reference Guide 39 5 Click Next . The Restoration Complete screen appears after System Restor e f inishes collecting data and then the computer restarts. 6 After the computer restarts, click OK . T o change the r estore point, you can either r epeat t he steps using a different restor e point, or you can undo the restoration. Undoing the Last[...]

  • Page 40

    40 Quick Reference Guide 3 Click System . 4 In the System P roperties window , click the Hardware tab. 5 Click Device Manager . 6 Right-click the device for which the new driver was installed and click P roperties . 7 Click the Drivers tab. 8 Click Roll Back Driver . If Device Driver Rollback does not resolve the proble m, then use System Restor e [...]

  • Page 41

    Quick Reference Guide 41 4 P r ess <F12> immediately after the DELL logo appears. If the operating system logo appears, wait until yo u see the W indows desktop, and then shut down the computer and try again. 5 P ress the arrow keys to select CD-ROM , and press <Enter>. 6 When the Press any key to boot from CD message appears, press any[...]

  • Page 42

    42 Quick Reference Guide 13 When the W elcome to Microsoft screen appears, click Next . 14 When the How will this computer c onnect to the Internet? message appears, click Skip . 15 When the Ready to register with Microsoft? screen appears, select No , not at this time and click Next . 16 When the Who will use this computer? screen appears, you can[...]

  • Page 43

    Index 43 Index B beep codes, 37 C CDs operating system, 6 conflicts so f tw a re a nd h ard w are incompatibilities, 3 8 cover removing, 1 9 D Dell Diagnostics, 30 Dell support site, 7 diagnostics beep codes, 3 7 Dell Diagnostics, 3 0 documentation End User License Agreement, 5 ergonomics, 5 online, 7 P roduct Information Guide, 5 reg u la to r y ,[...]

  • Page 44

    44 Index 44 Index R regulatory information, 5 reinstalling W indows XP , 3 9 S safety instructions, 5 Service T ag, 6 software conflicts, 3 8 support website, 7 system board, 25, 28 System Restore, 38 T troubleshooting beep codes, 3 7 conflicts, 3 8 Dell Diagnostics, 3 0 diagnostic lights, 3 4 Hardwar e T roubleshooter , 3 8 Help and Support Center[...]