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Dell J740 manual

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Table of contents for the manual

  • Page 1

    www .dell.com/supplies | support.dell.com Dell™ P ersonal Inkjet Printer J7 40 Owner ’s Manual L ook Inside F or: • Learn ing abou t your printer • Unde rstanding th e sof tware • Mainten ance and T roublesh ooting[...]

  • Page 2

    ii www .dell.com/ supplies | supp ort.del l.com Order ink cartridges Dell™ ink cartridges ar e available only through Dell. Y ou can or der ink cartridges online at www .dell.com/supplies or by phone. USA 877- 465-2968 (877-I nk2Y o u) Canada 877-501-4 803 Mexico 001-8 00-21 0-7607 Puerto Rico 800- 805-7545 UK 0870 907 4 574 Ireland 1850 707 407 [...]

  • Page 3

    Understanding y our printer iii Under standin g your print er The tab le on pa ge iv desc ribe s each par t. P aper supp ort Pap e r g ui d e P aper e xit tray F ront cover P o wer supply USB cable P o wer button Paper feed button[...]

  • Page 4

    iv Understanding your printer Accessing your User ’ s Guide T o access your User’s Guide : Click Start → Pr o gr am s → Dell Pr i n t e r s → Dell Ink jet Printer J 740 → V iew User ’ s Guide. Use t he: T o: P aper guide Make sur e paper feeds correctly into the prin ter. P aper support Load paper in the printer. P ower button T u rn [...]

  • Page 5

    Notes, Notices, and Caut ions v Notes, Notices, and Cautions NOT E: A NOTE indicate s important in formation that h elps you ma ke better u se of your p rinter . NOTI CE: A NOTICE indica tes either potenti al damag e to hardwa re or loss of da ta and te lls you ho w to avoi d the problem. CAUTION: A CAUTION indicates a potential for property damage[...]

  • Page 6

    vi Caution: SAFETY INFORMA TION www .dell.com/ supplies | supp ort.del l.com Caution: SAFETY INFORMA TION Use the following safety guidelines to help ensure your own personal safety a nd to help protect you r computer and working environment from po tential damage. • Use only the power sup ply provid ed with this product or the manufacturer ’ s[...]

  • Page 7

    Contents vii Contents Underst anding yo ur print er . . . . . . . . . . . . . . . . . . . . iii Notes, Notices, and Caut ions . . . . . . . . . . . . . . . . . . . . v Caution: SAFETY INFORMA TION . . . . . . . . . . . . . . . . . vi 1 Lear ning about your p r inter Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . 2 Understandin[...]

  • Page 8

    viii Contents Sharin g pri nters . . . . . . . . . . . . . . . . . . . . . . . . 12 3 Maintenance Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . 16 R eplacing a n ink cartridge . . . . . . . . . . . . . . . . . . . . 16 Aligni ng the i nk cartridges . . . . . . . . . . . . . . . . . . . . 17 Cleaning the ink cartridge nozzle s [...]

  • Page 9

    Contents ix Limi ted W arranty T e r ms for Can ada . . . . . . . . . . . . . . 45 "T otal Satisfaction " R eturn Policy (Ca nada Only) . . . . . . . . . 48 One- Y ear End-Us er Manufacturer Gua rantee (Lat in America an d the Caribbea n Only) . . . . . . . . . . . . . . . . . . . . . . . . . 50 Dell Comp uter Corpo ration Ink and T oner [...]

  • Page 10

    x Contents[...]

  • Page 11

    1 SECTION 1 L earning about your printer Setti ng up th e prin ter Understan ding the pr inter s of twar e Understan ding the paper type se nsor[...]

  • Page 12

    2 Learning about your printer www .dell.com/ supplies | supp ort.del l.com Setting up the print er If you have not alre ady done so , follow the instructions on your se tup diag ram to i nsta ll the hardware and softwar e. F or setup troubl eshooting, see pag e 20. Understanding the printer software The printer software includes t he: • P rint P [...]

  • Page 13

    Learning about your printer 3 Dell Printe r So lution Cent er The Dell P rinter Solution Center is a guide you can r efer to for printer help and to check the current printer status. T o open the De ll P rinter Solution Ce nter , click Start → Pr o g r a m s → Dell Pri n t e rs → Dell In kjet Printer J740 → Dell P rinter Sol ution Center . [...]

  • Page 14

    4 Learning about your printer www .dell.com/ supplies | supp ort.del l.com The following table describes the Dell Printer Solution Center tabs. Fro m this ta b: Y ou can: P r inter Sta tus (the tab that appears when you ope n the Dell P rinter Solution Center) • Chec k the cu rr ent pr inter status. • See what type of paper is in the printer . [...]

  • Page 15

    Learning about your printer 5 Understanding th e paper type sensor Y o ur printer has a paper type sensor that detects these paper types: • Plain p aper • Coated pa per • Glossy/ photo paper • T ransparencies If yo u load one of t hese pa per typ es, the pri nter d etect s the paper ty pe and au tomat ical ly adjusts the paper type se tting[...]

  • Page 16

    2 SECTION 2 Using the printer Loading pape r Printin g[...]

  • Page 17

    Using the printer 7 L oad ing paper T o load most ty pes of paper : 1 Place the paper against the right side of the paper support with the print side faci n g you an d the to p of the pape r feeding into the paper support . 2 Squeeze and slide the p aper guide to the left ed ge of the paper . NOTE: Do not fo rce paper into the printer . NOTE: T o a[...]

  • Page 18

    8 Using the print er www .dell.com/ supplies | supp ort.del l.com T o load other pa per types, follow thes e guidelines. Lo ad up to: Make sure: 150 shee ts of pl ain paper The paper is desig ned for use with ink jet printers. • The envelope s are loade d vertical ly ag ainst the right s ide of t he paper support. • The stamp locati on is in th[...]

  • Page 19

    Using the printer 9 Before you begin printing, see the information below about how much paper the printer e xit tray can hold. The pri nter paper exi t tray ca n hol d: NOTE: T o av oid sm earing ink , remove eac h transpa rency or pho to from the paper e xit tray bef ore th e next o ne ex its th e printer . T rans paren cies and photos m ay r e qu[...]

  • Page 20

    10 Using the print er www .dell.com/ supplies | supp ort.del l.com NOTE: T o pr event smudgi ng, remove ea ch photo as it exits the printe r , and let it dr y before stacki ng. Printing envel opes 1 Click Start → Pr o gr am s → Dell Pr i n t e r s → D ell Inkj et Printer J74 0 → Dell P r inter Solution Center . 2 Click the How T o tab. 3 F [...]

  • Page 21

    Using the printer 11 2 Click the How T o tab. 3 F rom the Projects drop-down dialog box, select Iron-on t ransf ers . 4 Click Vi e w and follow the instructi ons to prin t your iron- on transfers . Print transpar encies 1 Click Start → Pr o g r a m s → Dell Pr i n t e r s → Dell Inkjet P rinter J74 0 → Dell P r inter Solution Center . 2 Cli[...]

  • Page 22

    12 Using the print er www .dell.com/ supplies | supp ort.del l.com 4 Mak e sure T wo -Sided P rinting is selected. 5 Choose a binding edge. If you s elect Side Flip , the pages of yo ur document turn like the pages of a magazine. If you s elect To p F l i p , the pa ges tur n li ke the pag es of a lega l pad . 6 Mak e sure P rin t Instru ction P ag[...]

  • Page 23

    Using the printer 13 F irst, follow these instructions while you are at your own computer . 1 F or Microsoft ® W indows ® 2000, click Start → Settings → Pr i n te r s . Fo r W i n d o w s X P , c l i c k Start → Control P anel → P rinters and Ot her Hardware → Pr i n t e r s a nd Fax es . 2 Righ t-clic k the Dell Inkjet P r inter J740 i[...]

  • Page 24

    14 Using the print er www .dell.com/ supplies | supp ort.del l.com 5 Click OK . If this is a new printer , you may be prompt ed to install a printer driver . If no system driver is available, then you will need to prov ide a path to available drivers. 6 Select whether you want this printer as the default printer for this client, and then click Fi n[...]

  • Page 25

    3 SECTION 3 Maintenance Ordering supplies R eplacing a n ink ca rtridge Aligning the ink c artridge s Cleaning the ink c artridge nozzles[...]

  • Page 26

    16 Maintenance www .dell.com/ supplies | supp ort.del l.com Ordering supplies Y o ur Dell P ersonal Inkjet Printer J740 comes with software install e d to detect the ink levels in the p rinter . During a print job, a window appear s on your computer to w arn you if the ink leve ls a re low . T o ord er mo re in k, fo llo w th e in stru cti ons on t[...]

  • Page 27

    Main tenance 17 3 P ress the cartridge carrier tab down, and then lift the cartridge carrier l id. 4 Remove the old cartridge. Store it in an air-tight container or di spose of it by placing it inside the recycling bag that came with your new ink cartridge and mailing the re cycling bag to Dell. 5 If you ar e installing a new cartridge, r emov e th[...]

  • Page 28

    18 Maintenance www .dell.com/ supplies | supp ort.del l.com • Characters ar e not properly f o rmed or ar e not aligned at t h e left mar gin. • V ertical, straight line s are wavy . T o align the cartridges: 1 Load plain pape r . F or help, see page 8 . 2 Open the Dell P rinter Solution Center . F or help, see page 3. 3 F rom the Ma intenance [...]

  • Page 29

    4 SECTION 4 T roubleshooti ng Setu p troub lesh ooting Genera l trouble shooting More troubl eshooting Othe r hel p sourc es[...]

  • Page 30

    20 T roubleshooting www .dell.com/ supplies | supp ort.del l.com Setup troubleshoot ing If you experience problems while setting up your printer , make sure your operating sys tem is compa t ible with your printer . The Del l P erso nal Ink jet P rinter J740 supports W indows XP and W indows 2000. General troubleshooting When your printer has a pro[...]

  • Page 31

    T roubles hooti ng 21 • Y ou select the correct paper type and size in Print P roperties or P references. Envelopes do not feed properl y If regular paper feeds without problems, make s ure: • Y ou load the envelopes correctly . F or help, see pa ge 8. • Y o u use an envelope size supported by the printer and select that size before y ou star[...]

  • Page 32

    22 T roubleshooting www .dell.com/ supplies | supp ort.del l.com More troubleshoot ing Refer to the User ’ s Guide if you exp erience any problems not cove r ed in this se ction: Error messages Use this section to understand printer softwar e error messages on your computer screen. P a per Jam me ssage Y o ur printer has a paper jam. T o clear a [...]

  • Page 33

    T roubles hooti ng 23 2 Close the front cove r . 3 Pre s s Po w e r to t urn the printer on, and then send your document to print. Printer Co ver Open mess age The printer ’ s front cover is ope n. Close the front cover , and then click Continue . Ink L ow message Replace the cartridge in your pri nt er with a new one. F or help, see page 16. Ink[...]

  • Page 34

    24 T roubleshooting www .dell.com/ supplies | supp ort.del l.com Fo r h e l p : • Installing a new cartridge, see page 16. • Ordering s upplies, see page 16. Check the table below for specific instructions: 1 Pre s s Po w e r to turn the pri nter off. 2 Open the fro nt cover . 3 T urn the printer on. The ink cartridge carrier moves a n d stops [...]

  • Page 35

    T roubles hooti ng 25 5 Close the front cove r . If the erro r message displays agai n, replace the black cartri dg e with a new black cartridge. If the error message does not display , repeat steps 1 – 3 and then go to s tep 6. 6 Reinstall the color cartridge and r emove the black ink cartridge. 7 Close the front cove r . If the error message di[...]

  • Page 36

    26 T roubleshooting www .dell.com/ supplies | supp ort.del l.com 5 Click Ins tall . 6 F ollow the instructions on your computer screen to install the software. Other hel p sources If the pr eced ing pr inter s olutio ns do not solv e the probl em with your printe r : • Refer to the Dell P rinter Solution Center software for more troubleshooting i[...]

  • Page 37

    5 SECTION 5 R egulator y notices F ederal Co mm unic ations Commissio n (FCC) complianc e infor ma tion st ate ment Industry Canada co m pliance statement European Communi ty (EC) direc tives conformity The Unit ed Kingdom T elecommun ications Act 1984 Noise e mission le vels ENERGY STAR Copyrigh t advisor y[...]

  • Page 38

    28 R egulator y notices www .dell.com/ supplies | supp ort.del l.com F eder al Co mm unic atio ns Co mm issio n (F CC) com plian ce i nfor mat ion statement The Dell P ersonal Inkjet Pri nter J740 has been tested and found to comply with the limits for a Class B di gital device, pursuant to P art 15 of the FCC R ules. Operation is subject to the fo[...]

  • Page 39

    R egulator y notices 29 Cet appareil num é rique de la classe B resp ecte toutes les exigences du R è gl emen t sur l e mat é riel brouilleur du Canada. European Community (EC) directives conformity A declaration of conformity with the r equirements of the directives has been signed by the Director of Manufacturing and T echnical Support, L e xm[...]

  • Page 40

    30 R egulator y notices www .dell.com/ supplies | supp ort.del l.com Copyright advi sor y It may be illegal to copy certain materials without permission or license, including documents, images, and currency . If you are not sure whether you have permission, seek legal advice.[...]

  • Page 41

    6 SECTION 6 Appendix Contact ing Dell Limited W ar ranties and R etur n P olicy Dell Co mputer Corporati on Ink and T oner Cartri dges Limited W ar ranty (U.S. and Canada Only) Dell Sof tware Lic ense Agreement[...]

  • Page 42

    32 Appendix www .dell.com/ supplies | supp ort.del l.com Contacting Dell T o contact Dell electronically , you can access the following websites: • www .del l.com • supp ort.d e ll .com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcar e, and medium/lar ge business customers, incl uding P [...]

  • Page 43

    Appendix 33 Canada (North Y ork , Ontario) Inte rnational Acce ss Co de: 011 Online Or der Status: ww w .de ll.ca/ostatus Au toT ech (autom ated t echnica l supp ort) toll-f ree: 1 -800-247 -9362 T echF ax toll-f ree: 1 -800-950- 1329 Customer Car e (Home Sales/Small Business) toll-fre e: 1-800-847-4096 Cust omer Ca re (med./l arge bu sines s, gove[...]

  • Page 44

    34 Appendix www .dell.com/ supplies | supp ort.del l.com F rance (P aris) (Montpellier) Inte rnati onal Acce ss Code : 00 Country Code: 33 City Codes: (1) (4) We b s i t e : su pport.euro.dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Sma l l Business T echnical Support 0825 387 270 Customer Care 0825 823 833 Switc hboard 0825 0 [...]

  • Page 45

    Appendix 35 India T echnical Su pport 1600 33 804 5 Sales 1600 33 8 044 Ireland (Cherrywood) Inte rnational Acce ss Co de: 16 Country Code: 353 City Code: 1 We b s i t e : support.euro.dell.com E-mail: dell_d ire ct_support @dell.com Ireland T echni cal Support 1850 54 3 543 U.K. T ec hnical Support (dia l withi n U.K . only ) 0870 9 08 080 0 Home [...]

  • Page 46

    36 Appendix www .dell.com/ supplies | supp ort.del l.com Latin Americ a Cust omer T echnica l Support (Austi n, T exas , U.S.A.) 51 2 728-4 093 Cust omer Service (Austin, T exas, U.S. A.) 512 728 -3619 F ax (T echnical Support and Customer Service) (Austin, T exas , U.S.A.) 512 728- 3883 Sales (Aus tin, T exas , U.S .A.) 512 72 8-4397 Sale sF a x ([...]

  • Page 47

    Appendix 37 Netherla nds (Amst erdam) Inte rnational Acce ss Co de: 00 Country Code: 31 City Code: 20 We b s i t e : support.euro.dell.com E-mail (T ec hnical Support): (Enterprise): nl_server_support@d ell.com (Lati tude): nl _latitud e_su pport@dell. com (Inspiron): n l_inspiron_support@d ell.com (Dimensi on): nl_dim ension_ support@d ell.com (Op[...]

  • Page 48

    38 Appendix www .dell.com/ supplies | supp ort.del l.com Po l a n d ( W a r s a w ) Inte rnati onal Acce ss Code : 011 Country Code: 48 City Code: 22 We b s i t e : su pport.euro.dell.com E-mail: pl_support @dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999 Sal es 57 95 99 9 Customer Service F ax 57 95 806 Reception Desk F ax 57 95 [...]

  • Page 49

    Appendix 39 Sweden (Upplands V asby) Inte rnational Acce ss Co de: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_su pport@dell.com E-mail Suppor t for Lati tude and I nspiron: Swe-nbk_ kats@d ell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@d ell.com T echni[...]

  • Page 50

    40 Appendix www .dell.com/ supplies | supp ort.del l.com U.K. (Bracknell) Inte rnati onal Acce ss Code : 00 Country Code: 44 City Code: 1344 We b s i t e : su pport.euro.dell.com Customer Care we bs ite: su pport.euro.dell.com/uk/en/ECare/F or m/Home.asp E-mail: dell_ direct_support@dell.com T echnical Support (Corporate/Pr eferred Acco unts/P AD [[...]

  • Page 51

    Appendix 41 U.S.A. (Austin, T exas) Inte rnational Acce ss Co de: 011 Country Code: 1 Au tomated O rder -Sta tus Servi ce toll- free : 1-80 0-433-90 14 Au toT ech (port able a nd des ktop comp uters) t oll-fre e: 1- 800-247-93 62 Consumer (Home and Home Off ice) T echnical Support toll-f ree: 1 -800-624 -9896 Cust omer S ervi c e toll-f ree: 1 -800[...]

  • Page 52

    42 Appendix www .dell.com/ supplies | supp ort.del l.com Limited W arr anties and R etu rn P o licy Dell-br anded har dwar e products purchas ed in the U.S. or Canada c ome with either a 90-day , one-year , two-year , thr e e-year , or four -year li mited warranty . T o deter m ine whi ch warran t y you purchased, see the invoice that accompani ed [...]

  • Page 53

    Appendix 43 How long does this limited wa rranty last? This lim ited warran ty last s for th e time p eriod in dicat ed on your invo ice, except th at the lim ite d warra nty on Dell- branded batt eries las ts only one year and t he limited warra nty on t he lamps for Dell-brand ed proj ectors lasts only ni net y days. The lim ite d warra nty be gi[...]

  • Page 54

    44 Appendix www .dell.com/ supplies | supp ort.del l.com During the remai ning years: F or the r emainin g peri od of t he limi ted warranty , we will replace any def ective part with new or r efurbished parts, if we agree tha t it needs to be r eplaced. When you conta ct us, we will r equire a valid credit ca rd numb er at the time you request a r[...]

  • Page 55

    Appendix 45 • If you are a Small, M edium, Lar ge, or Global Commercial Customer , go to www .dell.com /us/en/biz/top ics/sbtopic_cca re_nav_015_ccare.htm • If you ar e a Government, Educati on, or Healthc are Customer , or an Individual Consumer who purchased throug h an empl oyee pur chase pr og ram, g o to www .dell.com/us/e n/pub/topics/sbt[...]

  • Page 56

    46 Appendix www .dell.com/ supplies | supp ort.del l.com – Externa l causes such as acci dent, abuse, mis use, or probl ems with elect rical po w er – Servici ng not authoriz ed by us – Usage t hat is not in accordanc e with product i nst ructions – F ailure to follow t he product instruct ions or fail ure to perfo rm preventi ve maintena n[...]

  • Page 57

    Appendix 47 What will Dell do? Durin g th e 90 days o f th e 90- day limite d wa rrant y and the first year of al l oth er li mite d wa rrant ies: During th e 90 days o f the 90-day limited w arranty a nd the fi rst yea r of al l other limite d warranties, we will r epair any D ell- branded har dware product s ret urned to us that pr ove to be defe[...]

  • Page 58

    48 Appendix www .dell.com/ supplies | supp ort.del l.com How will you fix my product? W e use new and refurbis hed parts made by various manufacture rs in perf orming warrant y repair s and in building replacem ent p arts and s ystem s. Ref urbish ed pa rts an d syst ems a re parts or sy stems that have been re turned to De ll, some of which were n[...]

  • Page 59

    Appendix 49 T o r eturn produc ts, you must call Dell Cu stomer Ser vice at 1-80 0 -387 -5759 to r eceive a Credit Re turn Author izati on Nu mber . T o expedi te the proce ss o f your refund or credit , De ll expec ts you to retur n the produ cts to Dell in their origin al packagin g within five days of the date that Dell is sues the Credit Return[...]

  • Page 60

    50 Appendix www .dell.com/ supplies | supp ort.del l.com One- Y ear End-User Manufacturer Guarantee (L atin America and the Caribbean Only) Guar ante e Dell Computer C orporati on ("Dell ") warrants to the e nd user in ac corda nce with the followi ng provisi ons that its branded ha rdwar e products, p urchased by the end user from a Dell[...]

  • Page 61

    Appendix 51 Dell Computer de Mexico SA de CV P aseo de la Re forma 2620 - 11 ° Piso Col. Lomas Alta s 11950 M é xico, D.F . Dell Computer Corporat ion Ink and T oner Cartridges Limit ed W arranty (U.S. and Canada Only) Dell Comput er Corpora tion warrant s to the original purchase r of genuine De ll-brande d toner cartr idges that they wi ll be f[...]

  • Page 62

    52 Appendix www .dell.com/ supplies | supp ort.del l.com Binding Arbitration ANY CLAI M, DISP UTE, OR CON TRO VERSY (WHETHER IN CONT RACT , TOR T , OR OTHER WISE, WHETHER PREEXI STING, PRE SENT OR FUTURE, AND INCL UDING ST A TUTOR Y , CO MMON LA W , INTENTIONAL TORT AN D EQUIT ABLE CLAIMS) AGAINST DELL arising from or r elating to this limited warr[...]

  • Page 63

    Appendix 53 The Software is protected b y United States cop yright laws and interna tional treaties. Y ou may m ake on e cop y of th e So ftwa re sole ly f or ba ckup or ar chi val pu rpo ses or tra nsf er it to a single har d disk provided you keep t he original solely for b ackup or archival purp oses. Y o u may not rent or lease the Softwar e or[...]

  • Page 64

    54 Appendix www .dell.com/ supplies | supp ort.del l.com IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHA TSOEVER (INCL UDING, WITHOUT LIMIT A TION, DAMA GES FOR LOSS OF BUSINESS PR OFITS, BUSINESS I NTER RUPTION, L OSS OF BUS INESS INFORMA TION, OR OTHER PECUNIAR Y LOSS) ARISI NG OUT OF USE OR INABILITY TO USE THE SOFTW AR E, [...]

  • Page 65

    Index 55 Inde x A aligning ink cartridg es, 17 B banner pape r , 8 loading, 1 0 printi ng, 1 0 C cards loading, 8 printi ng, 1 0 Cartridge Error , 23 cartridges aligning, 1 7 cleaning, 1 8 installing, 1 5 ordering, 1 6 rem o v in g , 1 7 r e p l a c i n g, 15- 16 cleaning, ink cartridge nozzles, 18 creating projects banner , 1 0 mirror images, 1 0 [...]

  • Page 66

    56 Index 56 Index L loading banne r paper , 1 0 card s, 8 custom size pa per , 8 envelopes , 8 greeting cards, 8 inde x card s, 8 iron-on trans fe rs, 8 photo ca rds, 8 phot o paper , 8 post cards , 8 special ty paper , 9 transpar encies, 8 M maintenance, 15 messages, error Cartridge, 2 3 Ink Low , 2 3 other , 2 5 Pa p e r J a m , 2 2 Pa p e r O u [...]

  • Page 67

    Index 57 greeting cards, 8 ind ex cards, 8 iro n-on tr ansf ers, 8 photo ca rds, 8 phot o paper , 8 post cards , 8 transpar encies, 8 supplies, ordering, ii, 16 T test page, 14, 21 toner , ordering, ii transpar e ncies loading, 8 troub lesho oting, 1 9 Cartridge Error , 2 3 general, 2 0 out of paper , 2 3 Pa p e r J a m , 2 2 setup , 2 0 U using De[...]

  • Page 68

    58 Index 58 Index[...]