Dell Inspiron 20 3048 manual

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Table of contents for the manual

  • Page 1

    Inspiron 20 Owner's Manual Computer Model: Inspiron 20 Model 3048 Regulatory Model: W09B Regulatory Type: W09B001[...]

  • Page 2

    Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 201[...]

  • Page 3

    Contents Before Working Inside Your Computer .................................... 9 Before You Begin .............................................................................................. 9 Safety Instructions ............................................................................................. 9 Recommended Tools ..................[...]

  • Page 4

    Replacing the Hard Drive ........................................................... 25 Procedure .........................................................................................................25 Post-requisites ................................................................................................. 25 Removing the Optical Drive [...]

  • Page 5

    Replacing the Converter Board ................................................ 40 Procedure ........................................................................................................ 40 Post-requisites ................................................................................................. 40 Removing the System-Board Shield [...]

  • Page 6

    Replacing the Speaker Cover .................................................... 49 Procedure ........................................................................................................ 49 Post-requisites ................................................................................................. 49 Removing the Microphone .......[...]

  • Page 7

    Replacing the Heat Sink .............................................................. 61 Procedure ......................................................................................................... 61 Post-requisites ................................................................................................. 61 Removing the Coin-Cell B[...]

  • Page 8

    Replacing the System Board ...................................................... 74 Procedure .........................................................................................................74 Post-requisites ................................................................................................. 74 Removing the Camera ..........[...]

  • Page 9

    Before Working Inside Your Computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. Before You Begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. – Windows 8: Move your mouse pointer to the upper-right or lower- right corner of the [...]

  • Page 10

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replac[...]

  • Page 11

    • Philips screwdriver • Flat-head screwdriver • Plastic scribe 11[...]

  • Page 12

    After Working Inside Your Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and make sure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, and cables you removed before working on your computer. 3 Replace any media cards, discs, [...]

  • Page 13

    Technical Overview WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compliance h[...]

  • Page 14

    System Board Components 1 fan-cable connector (FAN_CPU) 2 processor (CPU1) 3 power-adapter port cable connector (ATX2) 4 converter-board cable connector (CONVERTER) 5 hard-drive and optical-drive power cable connector (SATAP1) 6 optical-drive cable connector (SATA_ODD) 7 hard-drive cable connector (SATA_HDD) 8 control-buttons board cable connector [...]

  • Page 15

    9 touch-control board cable connector (optional) (TOUCH) 10 speaker-cable connector (SPEAKER) 11 memory-module slot (DIMM1) 12 memory-module slot (DIMM2) 13 camera-cable connector (WEBCAM) 14 display-cable connector (LVDS) 15 wireless-card slot (NGFF_WIFI) 16 coin-cell battery (BATTERY) 15[...]

  • Page 16

    Removing the Stand Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Com[...]

  • Page 17

    5 Pivot the stand assembly upward and slide it away from the computer. 1 screws (4) 2 back cover 3 stand assembly To remove either the stand base or stand riser from the stand assembly, follow the steps below: 6 Lift the screw handle on the stand base. 7 Using the screw handle, loosen the captive thumbscrew that secures the stand base to the stand [...]

  • Page 18

    8 Slide the stand base off the stand riser. 1 stand riser 2 screw handle 3 captive thumbscrew 4 stand base 18[...]

  • Page 19

    Replacing the Stand Assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Co[...]

  • Page 20

    Removing the Back Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Complia[...]

  • Page 21

    Replacing the Back Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compli[...]

  • Page 22

    Removing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Complia[...]

  • Page 23

    3 Disconnect the hard-drive and optical-drive power and data cable from the hard-drive assembly. 1 hard-drive and optical-drive power and data cable 2 hard-drive assembly 3 tab 4 display-panel base 4 Pull the sides of the hard-drive bracket to release the pins securing the hard drive. 23[...]

  • Page 24

    5 Lift the hard drive off the hard-drive bracket. 1 hard drive 2 hard-drive bracket 3 pins (4) 24[...]

  • Page 25

    Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compli[...]

  • Page 26

    Removing the Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Comp[...]

  • Page 27

    3 Carefully pry the optical-drive bezel and remove it from the optical-drive assembly. 4 Remove the screws that secure the optical-drive bracket to the optical drive and remove the optical-drive bracket from the optical drive. 1 optical-drive bezel 2 optical drive 3 optical-drive bracket 4 screws (2) 27[...]

  • Page 28

    Replacing the Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Com[...]

  • Page 29

    Removing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory C[...]

  • Page 30

    Procedure 1 Using the pull tab, slide the memory-module shield and remove it from the system-board shield. 1 pull tab 2 memory-module shield 3 system-board shield 2 Using your fingertips, pry apart the securing clips on each end of the memory-module slot until the memory module pops up. 1 securing clips (2) 2 memory-module slot 30[...]

  • Page 31

    3 Remove the memory module from the memory-module slot. 1 memory module 2 memory-module slot 31[...]

  • Page 32

    Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory [...]

  • Page 33

    Procedure NOTE: If you are installing only one memory module, insert the memory module in the memory-module slot marked as DIMM1. 1 Align the notch on the memory module with the tab on the memory- module slot. 2 Insert the memory module into the memory-module slot, and press the memory module down until it clicks into place. NOTE: If you do not hea[...]

  • Page 34

    1 memory module 3 Slide the tabs on the memory-module shield under the tabs on the system-board shield until the memory-module shield is fully secured. Post-requisites 1 Replace the back cover . 2 Follow the procedure from step 3 to step 5 in “Replacing the Stand Assembly ”. 34[...]

  • Page 35

    Removing the Control- Buttons Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regula[...]

  • Page 36

    3 Lift the control-buttons board away from the display bezel. 1 control-buttons board 2 Mylar sheet 3 plastic scribe 4 control-buttons board cable 36[...]

  • Page 37

    Replacing the Control-Buttons Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regula[...]

  • Page 38

    Removing the Converter Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Co[...]

  • Page 39

    3 Lift the converter board off the display-panel base. 1 converter-board cables (2) 2 converter board 3 screws (2) 39[...]

  • Page 40

    Replacing the Converter Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory C[...]

  • Page 41

    Removing the System-Board Shield WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulator[...]

  • Page 42

    Replacing the System-Board Shield WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulato[...]

  • Page 43

    Removing the Antenna WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compliance[...]

  • Page 44

    5 Lift the antennas along with the cables off the display-panel base. 1 camera cable 2 routing guide 3 wireless card 4 antenna cables (2) 5 antennas (2) 44[...]

  • Page 45

    Replacing the Antenna WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Complianc[...]

  • Page 46

    Removing the VESA-Mount Bracket WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory[...]

  • Page 47

    Replacing the VESA-Mount Bracket WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulator[...]

  • Page 48

    Removing the Speaker Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Comp[...]

  • Page 49

    Replacing the Speaker Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Com[...]

  • Page 50

    Removing the Microphone WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Complia[...]

  • Page 51

    4 Remove the microphone-module bracket off the microphone module. 1 screws (2) 2 microphone-module bracket 3 microphone cable 4 microphone module 51[...]

  • Page 52

    Replacing the Microphone WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compli[...]

  • Page 53

    Removing the Power-Adapter Port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory[...]

  • Page 54

    4 Lift the power-adapter port along with the cable off the display-panel base. 1 power-adapter port cable 2 power-adapter port 3 display-panel base 4 screw 54[...]

  • Page 55

    Replacing the Power-Adapter Port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulator[...]

  • Page 56

    Removing the Wireless Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Comp[...]

  • Page 57

    3 Slide and remove the wireless card from the wireless-card slot on the system board. 1 antenna cables (2) 2 screw 3 wireless card 4 wireless-card slot 57[...]

  • Page 58

    Replacing the Wireless Card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Com[...]

  • Page 59

    Removing the Heat Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Complian[...]

  • Page 60

    3 Lift the heat sink off the system board. 1 screw 2 heat sink 3 captive screws (7) 4 system board 60[...]

  • Page 61

    Replacing the Heat Sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Complia[...]

  • Page 62

    Removing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory [...]

  • Page 63

    3 Using a plastic scribe, gently pry out the coin-cell battery from the battery socket on the system board. 1 tab 2 protective cover 3 plastic scribe 4 coin-cell battery 63[...]

  • Page 64

    Replacing the Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory[...]

  • Page 65

    Removing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Complianc[...]

  • Page 66

    4 Lift the speakers along with the cable off the display bezel. 1 speaker cable 2 screws (4) 3 speakers (2) 4 display bezel 66[...]

  • Page 67

    Replacing the Speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Complian[...]

  • Page 68

    Removing the Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compliance hom[...]

  • Page 69

    3 Lift the fan along with its cable off the display-panel base. 1 fan 2 screws (2) 3 fan cable 69[...]

  • Page 70

    Replacing the Fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compliance ho[...]

  • Page 71

    Removing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compl[...]

  • Page 72

    Procedure 1 Lift the connector latch and disconnect the display cable from the system board. 2 Disconnect the fan cable, power-adapter port cable, converter-board cable, hard-drive and optical-drive power cable, optical-drive cable, hard-drive cable, control-buttons board cable, touch-control board cable (optional), speaker cable, and camera cable [...]

  • Page 73

    11 touch-control board cable (optional) 12 speaker cable 3 Remove the screws that secure the system board to the display-panel base. 4 Lift the system board at an angle and release the ports on the system board from the tab on the display-panel base. 1 screws (5) 2 tab 3 system board 73[...]

  • Page 74

    Replacing the System Board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Comp[...]

  • Page 75

    Removing the Camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compliance [...]

  • Page 76

    4 Disconnect the converter-board cable from the display panel. 1 routing guide 2 camera cable 3 system board 4 speaker cable 5 control-buttons board cable 6 converter-board cable 5 Remove the screws that secure the display-panel base to the display bezel. 76[...]

  • Page 77

    6 Push and release the tabs that secure the display-panel base to the display bezel. 1 tabs (3) 2 screws (16) 3 display bezel 4 display-panel base 7 Note the touch-control board cable (optional) routing and display cable routing. 8 Disconnect the touch-control board cable (optional) from the system board. 9 Lift the connector latch and disconnect t[...]

  • Page 78

    10 Release the touch-control board cable (optional) and display cable through the slots on the display-panel base. 1 display cable 2 connector latch 3 touch-control board cable (optional) 4 display-panel base 78[...]

  • Page 79

    11 Lift the display-panel base off the display panel and keep it on a flat and clean surface. 1 display-panel base 12 Remove the screws that secure the camera assembly to the display bezel. 79[...]

  • Page 80

    13 Carefully lift the camera assembly and turn it over. 1 display bezel 2 camera assembly 3 screws (2) 14 Disconnect the camera cable from the camera assembly. 15 Remove the screw that secures the camera to the camera bracket. 16 Lift the camera at an angle and remove it from under the tab on the camera bracket. 1 screw 2 camera bracket 3 camera 4 [...]

  • Page 81

    Replacing the Camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer . After working inside your computer, follow the instructions in After Working Inside Your Computer . For more safety best practices, see the Regulatory Compliance[...]

  • Page 82

    Post-requisites 1 Replace the VESA-mount bracket . 2 Replace the system-board shield . 3 Follow the procedure from step 4 and step 5 in “Replacing the Optical Drive ”. 4 Replace the back cover . 5 Follow the procedure from step 3 to step 5 in “Replacing the Stand Assembly ”. 82[...]

  • Page 83

    Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to dell.com/support . 3 If you have your computer's Service Tag, type your computer's Service Tag and click Submit . If you do not have your computer's Service Tag[...]

  • Page 84

    Getting Help and Contacting Dell Self-Help Resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Accessing Windows Help Windows 8 — Open the Search charm, type Help and Support in the search box and press <Enter> . Windows 7 — Click Start ?[...]

  • Page 85

    NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. 85[...]