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Dell Console Switch manual

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ Console Swit ch Console Switch Installer/User’ s Guide Model: Console Switch[...]

  • Page 2

    Notes and Cautions Notes, Notic es, an d Cautions NOTE: A NOTE i ndi cates import ant inform a tion th at help s you make better us e of your comp uter . NOTICE : A NOTIC E indica t es eithe r pot e ntial dama ge to hardwa re or loss of data an d t ells you ho w to avoid the problem. CAUTION: A CA UTIO N i nd icate s a pote nt ial fo r pr opert y d[...]

  • Page 3

    Conten ts 3 Contents 1 Product Overview Featu r es an d Ben ef its . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 SIP I ntelligent Mo dule . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Multip latform Supp ort . . . . . . . . . . . . . . . . . . . . . . . . . 8 OSCA R G raphi cal User Interf ace . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 Contents Select ing S erver s . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Soft Swit ch in g . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Naviga ti ng the OSCAR Int er fa ce . . . . . . . . . . . . . . . . . . . . 24 Config urin g OSC AR Interface Me nu s . . . . . . . . . . . . . . . . . . . . 25 Assign ing Ser v er N a[...]

  • Page 5

    Conten ts 5 Figures Figur e 1- 1. Cons ol e Switch . . . . . . . . . . . . . . . . . . 7 Figur e 1- 2. Exampl e of a Consol e S witch Co nfigu r ation . . . . . 9 Figur e 2- 1. Consol e Switch Ho rizonta l I nstallat i on . . . . . . . 14 Figur e 2- 2. Basic C onsole S witch Co nfigu ration . . . . . . . . 15 Figur e 2- 3. Cons ole Swit ch Config u[...]

  • Page 6

    6 Contents Figur e 3-20. Broad cast Di alog B ox . . . . . . . . . . . . . . . 43 Figure 3-21. Broadca st Enable Dia log Box . . . . . . . . . . . 44 Figur e 3-22. Switch Di alog Bo x . . . . . . . . . . . . . . . . . 45 Figure 4-1. SI P St at u s Dialog Bo x . . . . . . . . . . . . . . . . 49 Figur e 4- 2. SIP Up grade Dialog Box . . . . . . . . .[...]

  • Page 7

    Prod uct Ov e rvie w 7 1 Product Overview Features and Ben e fit s The 8-P ort and 16-p ort Dell™ Con sole Switches integra te k ey boa r d, v ideo , and mou se (KVM) switch i ng t e chno log y wi t h a dv anc e d ca ble ma nage men t, f l e x ib l e a cce ss fo r up to two simul t aneou s users, and an in tuitive user interface. Th e Con sole Sw[...]

  • Page 8

    8 Prod uct Overv iew www.dell.com | support .dell.com Multiplatf orm Support The SIP s a vailable with you r Console Switch support PS/2 a nd USB server environm ents. PS/2 , USB, Sun, and serial cabling options are also available using Avocent™ A VRIQ in telligent cables. Usi ng the O n-Screen Configuration a nd Activity R eporting (O SCA R ® )[...]

  • Page 9

    Prod uct Ov e rvie w 9 FLASH Upgradab le Y ou can upgrade your fi rmwar e at any time through a simple upd ate util ity to ens ure that your Console Switch system is always runnin g the most current version available. B oth the Console Switch an d the SIP s are FLASH upgrad able. See "Ap pendix A: Flash Up grades" for mor e inform ation. [...]

  • Page 10

    10 Prod uct Overv iew www.dell.com | support .dell.com CAUTION: T he power sup plies in yo ur sy stem may pr od uce high voltages an d energy ha zards, wh i ch can cau s e bo dily harm . Only tr ai ned serv ice technici ans are aut horized to r em o ve the co vers an d access an y of the co mpo nents in side th e sy stem. This docum ent pertains on[...]

  • Page 11

    Prod uct Ov e rvie w 11 • T o help prevent electric shock, plug the syst em and periph era l power cables into prop erly grounded electrical outlets. These cables are equipped with th r ee-prong p lugs to help ensure proper grounding. Do not use adapter plu g s or remove th e grounding prong from a cable. • Ob serve extens ion ca ble and po wer[...]

  • Page 12

    12 Prod uct Overv iew www.dell.com | support .dell.com[...]

  • Page 13

    Instal lation 13 2 Installation Getting Started Before installing your Console Sw itch, refer to the following list to ensure you have all items t hat shipped with the a ppliance as w ell as othe r items necess ary for proper install ation. Supplied with the Console Switch The following are supplied with t he Console Switch: • Console Sw itch app[...]

  • Page 14

    14 Instal lation www.dell.com | support .dell.com Figure 2- 1. Cons ol e S witch Hor i zontal I nstalla tion CAUTION: R ack Load ing - Over loadi ng or uneve n loadi ng of racks may resul t in shelf or rack fa ilure, causin g damage t o equipme nt and possi ble pers o nal inju ry . St abiliz e racks in a permane nt loca tion befor e loading begins [...]

  • Page 15

    Instal lation 15 Figure 2- 2. Basic Con sole Swi t ch Confi gur atio n T o connect a SIP to each server: 1 Locate th e SIP s for y our Conso le Switc h. 2 A ttach the app ropriately cabl e ends to t he keyboard, monitor and mou se ports on the first server you will be conne cting to the appli ance. 3 Attach one end of the C A T 5 cabling that will [...]

  • Page 16

    16 Instal lation www.dell.com | support .dell.com NOTE: When co nn ec ting a S un A VRIQ mod ul e, you mu st use a mu lti-syn c m o nitor t o a cc om m o da te Sun compute rs that su pport bot h VGA and syn c-on-g reen or comp osite sy nc . T o connect local peripherals: 1 Select the keyboard, monitor and mou s e to be connected to local u ser A. 2[...]

  • Page 17

    Instal lation 17 Figure 2- 3. Cons ol e Switch C onfigur at ion wit h a T ie red Swi t ch ARI Ports Second ary Servers Loca l user A Local User B (16 port model only) Cons ol e Switch Primary Servers T i ered (secon dary) C onsole Swi tch[...]

  • Page 18

    18 Instal lation www.dell.com | support .dell.com Adding Le ga cy Switches Y ou can add legacy switches to t he Console Switch sy stem for e asy inte grat ion into you r existing configuration. In a tiered system, each AR I port will accommodate u p to 24 servers. S ee the following table for legacy switches comp atib le with the Console S witch sy[...]

  • Page 19

    Instal lation 19 Figur e 2- 4. Consol e Switch C onfig ur at ion wit h a Legacy KV M Switch T o add a l egacy KVM switch: 1 Mount the KVM switc h into your r ack cabine t. Locate a length of CA T 5 cabl ing to connec t between your C onsole Switch and the S IP for your switch. 2 Attach the keyboard, monitor and mouse con nectors of the SIP to a use[...]

  • Page 20

    20 Instal lation www.dell.com | support .dell.com 7 Repeat steps 2 to 5 for all tiered switches you wish to attach to your syst em. T o connect local peripherals: 1 Select the keyboard, monitor and mou s e to be connected to local u ser A. 2 Locate the por t se t lab el e d A on the back of the ap pliance. Connect these periph erals to their r espe[...]

  • Page 21

    Basic O perat ion 21 3 Basic Operation Controlling Y our Sy stem at the Loca l User Ports The Console S witch features up to two local user p ort sets on the back of t he unit that allow you to connect a monitor and a PS/2 k eyboard and mou se for dir ect access. The 8-port Console S witch allows you to connect a single user , whereas the 16-port C[...]

  • Page 22

    22 Basic Op eration www.dell.com | support .dell.com Figure 3-1. Ma in Dialog Box NOTE: Y o u ca n also pres s the <ct rl> key twice within one seco nd to launch the O SCAR i nterfac e. Y ou can use thi s key seque nce in any pla ce you see <Print Screen> throug hout this inst al ler/ us er’ s guid e. V i ewing the Status of Y our Swi[...]

  • Page 23

    Basic O perat ion 23 Selecti ng Servers Use the Main dialog box to select servers. Wh en you select a serve r , the appliance reconfigures the keyboar d and m ouse to the correct settings for that server . T o select se rvers: Double-click the server name, EID or port number . -or - If the display or der of your server list is by port ( Port button[...]

  • Page 24

    24 Basic Op eration www.dell.com | support .dell.com 2 Click Setup - Menu . The Menu dialo g box a ppe ars. 3 Set a Screen Delay T ime by typing the number of seconds of del ay you want betwe en <Print Screen> being pr essed an d the Main dialog b ox displa ying. 4 Click OK . T o soft swi tch to a server : 1 T o select a server , press <Pr[...]

  • Page 25

    Basic O perat ion 25 Configuring OSCAR Interface Menus Y ou can configur e your Console Switch from th e Setu p dialog b ox i n OSC AR. Clic k the Names button when ini tially setting up your app liance t o identi fy serv ers by uni que names. Select the other setup fea ture s to manage routine t asks for y our serve rs from the OSC AR menu. Enter [...]

  • Page 26

    26 Basic Op eration www.dell.com | support .dell.com T o access t he Setup dialog box : 1 Pre s s <Print Screen> to launch the OS CAR interface. Th e Main dial og b ox ap pears . 2 Click Setup . The Setu p dialog box displays. Figure 3-2. Se t up Dialog Box Assigni ng Server Names Use the Nam es dialog box to identify individual servers by na[...]

  • Page 27

    Basic O perat ion 27 Figure 3-3. Name s Dia log Box NOTE: If th e server li st chang es, the mo use curs or turns i nto an hou rglas s as t he list is au tomati cally update d. No mou se or keybo ard inp ut is acc ept e d unti l the list up date is co mplete . T o assi gn names to servers: 1 In the Names dialog b ox, select a server name or port nu[...]

  • Page 28

    28 Basic Op eration www.dell.com | support .dell.com 5 Click OK in the Nam es dialog b ox to s ave you r changes . -or - Click X or pr ess <Escape> to e xit the dia log box withou t savin g changes. NOTE: If a SI P has not bee n assigne d a name, th e EI D is used as the de f au lt name. Assigni ng Device T ypes While the appliance automatica[...]

  • Page 29

    Basic O perat ion 29 Figure 3-6. D evi ce Modify Dial o g Box 3 Choose the numbe r of ports supported by your legacy switch an d click OK . 4 Repeat steps 1 to 3 for each port requiring a device type to be a ssigned. 5 Click OK in the Devices dialog b ox to save s ettings. NOTE: Change s made in the De vice Modi fy dial og box a re not saved u ntil[...]

  • Page 30

    30 Basic Op eration www.dell.com | support .dell.com Figure 3- 7. Menu Di al og Box T o choose the d efault display or der of servers: 1 Select Name to displ ay serve rs alphabet ically by name. -or - Select EID to disp lay servers n umerica lly by EID number . -or - Select Port to dis play servers numerically by port number . 2 Click OK . To s e t[...]

  • Page 31

    Basic O perat ion 31 T o ac cess the Flag dial og box: 1 Pre s s <Print Screen> . The Main dialog b ox appears. 2 Click Setup - Flag . The Flag dialog b ox appears . Figure 3-8. Fl ag Dialog Box T o det ermine how t he status f lag is dis played: 1 Select Name or EID to determ ine wha t informati on will be d isplayed. 2 Select Displayed to s[...]

  • Page 32

    32 Basic Op eration www.dell.com | support .dell.com Figure 3-9. Set Position Fl ag NOTE: Change s made to the fla g positi on are not save d until y ou click OK in the Flag dial og box. 6 Click OK to save settin gs. -or - Click X to e xit with out saving cha nges. Setting Console Security The OSCAR interfa ce enables you to set securi ty on your l[...]

  • Page 33

    Basic O perat ion 33 2 T ype the n ew password in the New text box a n d p re s s <Enter> . P asswords mus t cont ain b oth al pha and nu meric cha r acter s, ar e case s ensi tiv e and may be up to 12 ch aracte rs long. L ega l cha racters a re: A to Z, a to z, 0 to 9 , spac e and hyphen. 3 In the Rep ea t box, type the password again and pr[...]

  • Page 34

    34 Basic Op eration www.dell.com | support .dell.com 2 Select Enable Screen Saver . 3 T ype the nu m ber of minutes for Inactivity T ime (from 1 to 99) to delay act ivation of the scr een saver . 4 Choos e Energy if your monitor i s E NERG Y S TAR ® compliant; otherwi se sele ct Screen . CAUTION: Monitor damag e can res ult from the use of En ergy[...]

  • Page 35

    Basic O perat ion 35 Figure 3-11. Version Dialog Box 3 Click SIP to view in dividual SIP version inform ation.The SIP Select ion dialog b ox appears . Figure 3-12. S IP Se l ec tion Dial og B ox 4 Select a SIP to view a nd click th e V ersion button. The SIP V ersion dialog box appears. F or more information on loading firmwa r e, se e "Append[...]

  • Page 36

    36 Basic Op eration www.dell.com | support .dell.com Figure 3-13. SIP Version Dialog Box 5 Click X to close the SIP V er sio n dialog box . Resetti ng a SIP PS/2 SI P s can be reset us ing th e Res et button in th e SIP V ersion dialog b ox. NOTE : This proc edu re is on l y relev ant wher e yo ur Conso le Swit ch sy s te m invol v e s a PS/2 SI P [...]

  • Page 37

    Basic O perat ion 37 Figure 3-14. SIP Version Dialog Box 5 Click Re s et . A warn ing messa ge appear s, warning th at the fun ction is for t ier ed sw itches only and that resetting the SIP cou ld result in the need to reboot the target server . 6 Click OK to proceed with t he reset. or 7 P ress <ESC> to exi t. Resetting Y our Keyboard and M[...]

  • Page 38

    38 Basic Op eration www.dell.com | support .dell.com Figure 3-15. Comma nds Dialog Box Scannin g Y our Sy stem In scan mode , the applian ce automati cally scan s from port to por t (server to ser ver). Y ou can scan up to 16 servers, specifyin g which servers to scan and t he number of seconds th at each server will display . The scanning order is[...]

  • Page 39

    Basic O perat ion 39 Figure 3-16. Sca n Dialog Box 3 The d ialog box contains a l isting of all servers a ttached to your ap pliance. C lick the check box next to the s erv ers y ou wi sh to sca n. -or - Double- click on a server’s name or port. -or - Pre s s < Alt > and the number of the ser ver you wish to scan. Y ou can select up to 16 s[...]

  • Page 40

    40 Basic Op eration www.dell.com | support .dell.com Figure 3-17. Comma nds Dialog Box 3 Select Scan En able in the Com mand s dialog b ox. 4 Click X to close the Comma nds d ialog box. NOTE: Scanni ng will begin when the M ain di alog box or flag is di splayed . Scannin g is inh ibited in any other OS CAR dial og box. T o cance l scan mode: 1 Sele[...]

  • Page 41

    Basic O perat ion 41 Figure 3-18. D i agn ostics Di a log Box NOTE: A SIP may appe ar to be offli ne while it is be in g upgrad ed . Next to each item to be tested, you will see a pass (gr een circle) or fa il (r ed x) symbol display to the left of each item as that test fin ishes. The followin g table details each of the tests. T o run di agnostic[...]

  • Page 42

    42 Basic Op eration www.dell.com | support .dell.com Figure 3- 19. Diagn os tics Warn i ng Message Box 3 Click OK to begin di agnostics. -or - Click X or pr ess <Escape> to e xit the dialog b ox without r unning a diag nostic tes t. 4 All users are disconnected and the Diagnostics dial og box displays. 5 As each test is fin ished, a pas s (gr[...]

  • Page 43

    Basic O perat ion 43 Figure 3- 20. Broadca st Dia l og Box NOTE: Bro ad ca st in g Ke y st r oke s - The keyboard state must be ide ntical for all servers receiving a broadcast to interpret key str okes identically. Specifically , the <Ca p s Lo ck > an d <N u m Lo c k> modes must be the same on all keyboards. While the appl iance attem[...]

  • Page 44

    44 Basic Op eration www.dell.com | support .dell.com Figure 3- 21. Broa dc ast Enabl e Dialog Bo x 5 Click OK to enable the broa dcast. Click X or press Escape to can cel and r eturn to t he Comman ds dialo g box. 6 If br oadcasting is enabled , type t he informat ion and/or p erform the mous e movements y ou want to broadca st from the user statio[...]

  • Page 45

    Basic O perat ion 45 Figure 3- 22. Switch D ialog Bo x 3 Select either Preemptive or Cooperative as yo ur sw itch m ode.[...]

  • Page 46

    46 Basic Op eration www.dell.com | support .dell.com[...]

  • Page 47

    Append ices 47 4 Appendic es Append ix A: Flash Upg ra de s Upgrading the Console Switch Y o u can upgrad e the firmware of your Consol e Sw itch by using a s pecial update ut ility provided by Dell. This u tility autom a tically con figu r es t he port communica tions settings to all ow dir ect downloading from t he connected server . Items Ne ede[...]

  • Page 48

    48 Append ices www.dell.com | support .dell.com Possible Error Conditions If the download does not execute prop erly, verify the following: • V erify t hat the COM port is correct. • V erify t hat no other progra m is currently using t he COM port , or that a pr evious D OS window/ shell is op en that had u sed the desir ed COM port. • V erif[...]

  • Page 49

    Append ices 49 Upgrading the SI P The Ser ver Inter face P ods (SIP s) can be upgr aded indiv idually or simult aneously . NOTICE: Do not cycle power to the serve r or disc onnect t he SIP dur ing this p rocess. A l oss of po wer will re nder the SIP inope rable and require th e unit be r eturned to the fact ory for rep air . T o si multan eously u[...]

  • Page 50

    50 Append ices www.dell.com | support .dell.com T o upg rade SIP f irmwar e indiv iduall y: 1 P ress <P rint Screen>. The Main dialog b ox ap p ear s. 2 Click Comm ands-Di splay V ersions . The Ve r s i o n dialog b ox ap p ear s. Figure 4-3. Version Dialog Box 3 Click SIP to vi ew indi vidual S I P version information. Figure 4-4 . SIP Selec[...]

  • Page 51

    Append ices 51 Figure 4-5. SIP V ersion Dialo g Box 5 Click the L o ad F irm ware butt on. The SIP Load dial og bo x app ears. Figure 4-6. SIP Loa d Dialog Box 6 Click OK to initiat e the up grade and return to th e SIP Sta tus dialog b ox. NOTE: During an upgrad e, the SIP status indicat or in the Main d ialog box will be yellow . The SIP is unava[...]

  • Page 52

    52 Append ices www.dell.com | support .dell.com Append ix B: T echni cal Specifications T able 4-1. T echnical Spec ifications Server P orts Number 8 or 16 SIP T ypes PS/2 and USB A voce nt ™ A VRIQ PS/2, USB, Sun, Seri al Connectors RJ-45 Sync T ypes Separate horizontal and vertical Plug and Play DDC2B Video Reso lution Analog P or t Ma x imum 1[...]

  • Page 53

    Append ices 53 Humidity 20 to 80 % noncon densing operati ng 5 to 95% no ncondens ing n onoper ating T able 4-1. T echnical Sp ec ific at ions (contin ued)[...]

  • Page 54

    54 Append ices www.dell.com | support .dell.com Append ix C: Notifications USA Notific ati on CAUTION: Changes or mod ifications to this u nit not ex pressly ap proved by the party responsibl e for comp lia nc e co uld void the us er' s authorit y to operate the eq u ipment. NOTE: This eq uipment has bee n teste d and fou nd to c omply wi th t[...]

  • Page 55

    Append ices 55 Agency App rovals UL/cUL (U L 609 50/CS A 22.2 N o . 6095 0:2000) ICES-003 NOM- 019-SCFI-199 3 IR AM S Mark (Res oluti on 92/ 98) ACA AS/NZS 550 22, class A CNS 13438 FCC Cla s s A, EN 609 50:200 0, EN55 02 2:1998 , EN550 24: 1998, EN6100 0-3-3:1995 +A1,A2. GS GOST -R VCCI CCC SASO MIC/RRL, R epublic of Korea EMI Standard Certificate[...]

  • Page 56

    56 Append ices www.dell.com | support .dell.com[...]

  • Page 57

    Index 57 Index A AC I, 1 6 Analog Con sole Interf ace, See AC I Analog Rack Interface, See ARI ARI, 7, 16, 18, 26, 28 AV R I Q , 8 Sun, 1 6 B Broadcasting, 42 C Comm Interfaces Checking, 4 1 D Device ty pes Assigning, 2 8 Display b ehavior Changing, 2 9 Display Color , 32 E EID, 21, 23, 31 Electronic ID, See EID Energy , 33 F Fi r m w a r e Upgradi[...]

  • Page 58

    58 Index T T iering, 9, 16 V V ersion Information Displ aying , 3 5[...]