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Dell C6100 manual

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Table of contents for the manual

  • Page 1

    Dell™ PowerEdge™ C6100 Sy stems Hardware Owner’ s Manual Regulatory Model XS23-TY3 book.book Page 1 Thursday , March 4, 2010 4:38 PM[...]

  • Page 2

    Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. _________________ Informa[...]

  • Page 3

    Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . 11 Accessing Sy stem Features During Startup . . . . . . . 11 Front-Panel Featu res and Indicators . . . . . . . . . . 12 Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 15 Back-Panel Features and Indicators . . . . . . . . . . 16 NIC Indicator Codes . . . . . .[...]

  • Page 4

    4 Contents AMIBIOS Settings . . . . . . . . . . . . . . . . . . 38 Processor Settings . . . . . . . . . . . . . . . . . 38 Sy stem Memory Settings . . . . . . . . . . . . . . 38 Advanced Menu . . . . . . . . . . . . . . . . . . . . . 39 CPU Configuration . . . . . . . . . . . . . . . . . 39 Memory Configuration . . . . . . . . . . . . . . . 40 IDE [...]

  • Page 5

    Contents 5 Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . 55 Removing a Hard-Drive Blank . . . . . . . . . . . 55 Installing a Hard-Drive Blank . . . . . . . . . . . . 55 Removing a Hard-Drive Carrier . . . . . . . . . . . 56 Installing a Hard Drive Carrier . . . . . . . . . . . 57 Removing a Hard Drive From a Hard-Drive Carrier . . . [...]

  • Page 6

    6 Contents Installing the Expa nsion-Card Connector . . . . . . 74 Mezzanine Card . . . . . . . . . . . . . . . . . . . . . 74 Removing the SAS Mezzanine Card . . . . . . . . 74 Installing the SA S Mezzanine Card . . . . . . . . . 75 Removing the Infiniba nd Mezzanine Card . . . . . 76 Installing the Infini band Mezz anine Card . . . . . . 77 Sy st[...]

  • Page 7

    Contents 7 Installing a Cooling Fan . . . . . . . . . . . . . . . 94 Power Distribution Boards . . . . . . . . . . . . . . . 94 Removing a Power Distribution Board . . . . . . . 94 Installing a Power Distribution Board . . . . . . . 96 Fan Controller Board . . . . . . . . . . . . . . . . . . . 97 Installing the Fan Controller Board . . . . . . . . [...]

  • Page 8

    8 Contents T roubleshooting a W et Sy stem . . . . . . . . . . . . . 117 T roubleshooting a Damaged Sy stem . . . . . . . . . . 118 T roubleshooting the Sy stem Battery . . . . . . . . . . 118 T roubleshooting Power Supplies . . . . . . . . . . . 119 T roubleshooting Sy stem Cooling Problems . . . . . . 120 T roubleshooting a Fan . . . . . . . . . [...]

  • Page 9

    Contents 9 Power Distribution Board Connectors . . . . . . . . . 139 Jumper Settings . . . . . . . . . . . . . . . . . . . . . 139 Sy stem Configuration Jumper Settings . . . . . . . 140 Backplane Jumper Settings . . . . . . . . . . . . 141 6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 143 Contacting Dell . . . . . . . . . . . . . . . [...]

  • Page 10

    10 Contents book.book Page 10 Thursd ay, March 4, 2010 4:38 PM[...]

  • Page 11

    About Y our Sy stem 11 About Y our Sy stem Accessing Sy stem Features During Startup The following keystrok es provide access to system features during startup. Key stroke Description <F2> Enters the System Setup program. See "Start Menu" on page 35. <F11> Enters the BIOS Boot Manager . Se e "System Setup Options at Boot&[...]

  • Page 12

    12 About Y our Sy stem Front-Panel Features and Indicators Figure 1-1. Front Panel—3.5" Hard Drives With Four Sy stem Boards Figure 1-2. Front Panel—3.5" Hard Drives With Three Sy stem Boards Figure 1-3. Front Panel—3.5" Hard Drives With T wo Sy stem Boards 1-0 1-1 1-2 2-0 2-1 2-2 3-0 3-1 3-2 4-0 4-1 4-2 12 3 4 67 8 9 5 1-0 2-0[...]

  • Page 13

    About Y our Sy stem 13 Figure 1-4. Front Panel—2.5" Hard Drives With Four Sy stem Boards Figure 1-5. Front Panel—2.5" Hard Drives With Three Sy stem Boards 1-0 1-1 1-2 1-3 1-4 1-5 2-0 2-1 2-2 2-3 2-4 2-5 3-0 3-1 3-2 3-3 3-4 3-5 4-0 4-1 4-2 4-3 4-4 4-5 1 234 5 67 8 9 * 1-0 1-1 1-2 1-3 1-4 1-5 1-6 1-7 2-0 2-1 2-2 2-3 2-4 2-5 2-6 2-7 4-0[...]

  • Page 14

    14 About Y our Sy stem Figure 1-6. Front Panel—2.5" Hard Drives With T wo Sy stem Boards Item Indicator , Button, or Connector Icon Description 1, 3, 7, 9 P ower-on indicator/ power button (system boards 1, 2, 4, 3) The power -on indicator lights when the system power is on. The power button controls the DC power supply output to the system.[...]

  • Page 15

    About Y our Sy stem 15 Hard-Drive Indicator Patterns Figure 1-7. Hard Drive Indicators T able 1-1. Hard Drive Status Indicators 5 Hard drives Up to twelve hot-swappable 3.5-inch hard drives. Up to twenty four hot-swappable 2.5-inch hard drives. * Drive cover Applicable only for 2.5" hard drive system. 1 hard-drive activity indicator (green) 2 [...]

  • Page 16

    16 About Y our Sy stem Back-Panel Features and Indicators Figure 1-8. Back Panel—Four Sy stem Boards Item Indicator , Button, or Connector Icon Description 1 P ower supply 2 (PS2) 470W / 750W / 1100W/ 1400W 2 P ower supply 1 (PS1) 470W / 750W / 1100W/ 1400W 3 USB connectors (2) Connect USB devices to the system. The ports are USB 2.0-compliant. 4[...]

  • Page 17

    About Y our Sy stem 17 Figure 1-9. Enumeration—Four Sy stem Boards Figure 1-10. Enumeration—Three Sy stem Boards 9 Video connector Connects a VGA display to the system. 10 P ower -on indicator/ power button (system board 1) The power -on indicator lights when the system power is on. The power button controls the DC power supply output to the sy[...]

  • Page 18

    18 About Y our Sy stem Figure 1-11. Enumeration—T wo Sy stem Boards NIC Indicator Codes Figure 1-12. NIC Indicators 1 link indicator 2 activity indicator NIC Status Indicator (link) Condition Steady amber Link at 1 Gbps speed Blinks amber Identifying port with 1 Gbps connection Steady green Link at 100 Mbps speed Blinks green Identifying port wit[...]

  • Page 19

    About Y our Sy stem 19 Figure 1-13. NIC Indicators (KVM Over IP Port) NIC Status Indicator (activity) Condition Steady green Link LAN / No access Blinks green Accessing LAN Off Idle 1 link indicator 2 activity indicator NIC Status Indicato r (link) Condition Steady Green Link at 100 Mbps speed Off Link at 10 Mbps speed NIC Status Indicator (activit[...]

  • Page 20

    20 About Y our Sy stem Power and Sy stem Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup. F or location of the LEDs on the front panel, see F igure 1-1 for 3.5" hard drive and F igure 1-4 for 2.5" har d drive systems. F o r location of the LEDs on the back pane l, see F ig[...]

  • Page 21

    About Y our Sy stem 21 Power Supply Indicator Codes Figure 1-14. Power Su pply Status Indicator 1 power supply 2 power supply indicator Power Supply Status Indicator Condition Steady green P ower supply is on (AC OK/DC OK) or in standby mode (90 V AC–264 V AC) Steady yellow P ower supply faulty (UVP/O VP/OCP/SCP/OTP/F an F ault) Y ellow off P owe[...]

  • Page 22

    22 About Y our Sy stem BMC Heart Beat LED The system board provides BMC he art beat LED (CR24) for BMC debugs. When BMC firmware is r eady , the BMC heart beat LED blinks. Figure 1-15. BMC Heart Beat LED 1 BMC heart beat LED 2 sy stem board 2 1 book.book Page 22 Thursd ay, March 4, 2010 4:38 PM[...]

  • Page 23

    About Y our Sy stem 23 POST Error Codes Collecting Sy stem Event Log for Investigation Error Messages are logged in the System Event Log (SEL). The SEL can be accessed through system BIOS and the BMC setup for investigation. Y ou can also access SEL by browsing to the IP address of the BMC. Code Log in BMC Cau se Corrective Actions 0000h Yes T imer[...]

  • Page 24

    24 About Y our Sy stem 000Ch Yes R AM Read/W rite T est Error Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143. 0012h Yes CMOS Date T ime Error See "T roubleshooting the System Battery" on page 118. If the problem persists, see "Getting Help" o[...]

  • Page 25

    About Y our Sy stem 25 0047h Yes PMM Memory Allocation Error See "T roubleshooting System Memory" on page 121. If the problem persists, see "Getting Help" on page 143. 0048h Yes P asswor d Check Error Reset password. See "Jumper Settings" on page 139. If the problem persists, see "Getting Help" on page 143. 0[...]

  • Page 26

    26 About Y our Sy stem 0066h Yes HDD 6 Error See "T roubleshooting a Hard Drive" on page 123. 0067h Yes HDD 7 Error See "T roubleshooting a Hard Drive" on page 123. 0080h Yes A T API 0 Error 0081h Yes A T API 1 Error Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting H[...]

  • Page 27

    About Y our Sy stem 27 0086h Yes A T API 6 Error Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143. 0087h Yes A T API 7 Error Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143. 012[...]

  • Page 28

    28 About Y our Sy stem 0123h Yes CP U4 Thermal F ailure due to PROCHOT# Ensure that the processor heat sinks are properly installed. See "T roubleshooting P rocessors" on page 126 and "T roubleshooting System Cooling P roblems" on page 120. 0150h Yes P rocessor failed BIST Remove AC power to the system for 10 seconds and restart[...]

  • Page 29

    About Y our Sy stem 29 0162h Yes CP U3 P rocessor missing microcode A BIOS update is requir ed. If the problem persists, see "Getting Help" on page 143. 0163h Yes CP U4 P rocessor missing microcode A BIOS update is requir ed. If the problem persists, see "Getting Help" on page 143. 0180 Yes CP U 1 stepping no support Ensure that[...]

  • Page 30

    30 About Y our Sy stem 0192h Yes L2 cache size mismatch Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 143. 0193h Yes CP UID, P rocessor stepping ar e different Ensure that your processors match and conform to the type described in the processor technical specificat[...]

  • Page 31

    About Y our Sy stem 31 0197h Yes P rocessor speeds mismatched Ensure that your processors match and conform to the type described in the processor technical specifications outlined in your system’s Getting Started Guide . 0198h Yes QPI mismatched Check the SEL to identify and resolve the problem. If the problem persists, see "Getting Help&qu[...]

  • Page 32

    32 About Y our Sy stem 8301h No SMBIOS Not Enough Space In F000 See "T roubleshooting System Memory" on page 121. If the problem persists, see "Getting Help" on page 143. 8302h No SMBIOS Not Enough Space In F000 See "T roubleshooting System Memory" on page 121. If the problem persists, see "Getting Help" on p[...]

  • Page 33

    About Y our Sy stem 33 Other Information Y ou May Need WARNING: See the safety and regulatory inf ormation that shipped with your sy stem. Warranty information may be included within this document or as a separate document. The Getting Started Guide provides an overview of rack installation, system features, setting up your syst em, and technical s[...]

  • Page 34

    34 About Y our Sy stem book.book Page 34 Thursd ay, March 4, 2010 4:38 PM[...]

  • Page 35

    Using the Sy stem Setup Program 35 Using the Sy stem Setup Program Start Menu The system employs the latest AMI CM OS BIOS, which is stored in Flash memory . The Flash memory supports the Plug and Play specification, and contains a System Setup program, the P ower On Self T est (POST) routine, and the PCI auto-configuration utility . This system bo[...]

  • Page 36

    36 Using the Sy stem Setup Program Sy stem Setup Options at Boot Y ou can initiate Setup by pressing <F2> during POST . Console Redirection The console redir ection allows a r emote user to diagnose and fix problems on a system, which has not successful ly booted the operating system. The centerpiece of the console redir ectio n is the BIOS C[...]

  • Page 37

    Using the Sy stem Setup Program 37 Main Menu The main menu displays information about your system boards and BIOS. Main Screen Figure 2-1. Main Sy stem Setup Program Screen NOTE: The options for the Sy stem Setup pr ogram change base d on the sy stem configuration. NOTE: The Sy stem Setup program defaults are listed under their respective options i[...]

  • Page 38

    38 Using the Sy stem Setup Program AMIBIOS Settings Processor Settings Sy stem Memory Settings Option Description V e rsion Displays the BIOS version. Check this version number when updating BIOS from the manufacturer . Build Date Displays the da te the BIOS was created. ID Displays the BIOS ID. Option Description T ype Displays the type of process[...]

  • Page 39

    Using the Sy stem Setup Program 39 Advanced Menu This option displays a table of items that defines advanced information about your system. CAUTION: Making incorrect settings to items on these pa ges may cause the sy stem to malfunction. Unless you have e xperience adjusting these items, we recommend that you leave these settings at the default val[...]

  • Page 40

    40 Using the Sy stem Setup Program Memory Configuration Active P rocessor Cores ( All default) Number of cores to enable in each processor package. F requency Ratio Sets the processor ratio between Min. and Max. Use [+] or [-] to configure the value. Intel(R) C-ST ATE tech ( Enabled default) CState: CPU idle is set to C2/C3/C4. C6 State ( Enabled d[...]

  • Page 41

    Using the Sy stem Setup Program 41 IDE Configuration NOTE: The AHCI Port is shown in SETUP screen when it is in the Enh anced AHCI or RAID mode. Primary IDE Master T o configure P rimary , Secondary , Third or F ourth device on the IDE channel. Option Description Configure SA T A as Configures the SA T A: •I D E – SA T A#1 Configuration ( Enhan[...]

  • Page 42

    42 Using the Sy stem Setup Program Async DMA Indicates whether Async DMA is supported. Ultra DMA Indicates whether Ultra DMA is supported. S.M.A.R.T . Indicates whether S. M.A.R.T . mode is supported. Ty p e ( Au to default) Selects which type of device is installed or select Auto to enable the system to automatically configur e the device: • Not[...]

  • Page 43

    Using the Sy stem Setup Program 43 USB Configuration NOTE: The USB Mass Storage Device Configuration is shown in SETUP screen when USB Mass Storage is plugged. If USB device (Floppy, CDROM) is used to install RedHat ® Linux 9.0, change USB 2.0 Controller Mode to FullSpeed to work around it, because RedHat Linux 9.0 is not supported completely for [...]

  • Page 44

    44 Using the Sy stem Setup Program PCI Configuration USB 2.0 Controller Mode ( HiSpeed default) Configures the USB 2.0 controller in HiSpeed (480 Mbps) or F ullSpeed (12 Mbps). BIOS EHCI Hand-Off ( Enabled default) This is a work around for operating systems without EHCI handoff support. The EHCI ownership change should be claimed by EHCI driver . [...]

  • Page 45

    Using the Sy stem Setup Program 45 Boot Menu Boot Settings Configuration Security Menu Option Description Boot Settings Configuration Configur es the settings during system boot. Boot Device P riority Specifies the boot device priority . Hard Disk Drives Specifies the boot de vice priority sequence from the available hard drives. Removable Drives S[...]

  • Page 46

    46 Using the Sy stem Setup Program Change Supervisor P assword Installs, changes or clears the password. If you select these items and press Enter , a dialog box appears and then you can en ter a password. Y ou can enter no more than six letters or numbers. P ress Enter after you have typed in the passwor d. A second dialog box asks you to retype t[...]

  • Page 47

    Using the Sy stem Setup Program 47 Server Menu NOTE: Delay time, Minimum time, and Maxim um time are only shown in SETUP screen when AC Power Recovery Delay is set to User define . The selection of Restore on AC Power Loss s etup to Power -on or Last State takes 60 seconds for running BMC initializatio n after AC Power on. Option Description P ower[...]

  • Page 48

    48 Using the Sy stem Setup Program Sy stem Management Remote Access Configuration Option Description Server Board P art Number Displa ys server board part number . Server Board Serial Number Displa ys server board serial number . NIC 1 MAC Addr ess Displays NIC1 MA C Address. NIC 2 MAC Addr ess Displays NIC2 MA C Address. System P art Number Displa[...]

  • Page 49

    Using the Sy stem Setup Program 49 NOTE: When Flow Control is set to Software , the Hyper T erminal on remote side is discontinued by pressing <Ctrl><S >. But the <Ctrl><S> is also the Setup Key Stroke for setting onboard NIC PXE Option RO M Configuration. Therefore, we suggest users change <Ctrl><S> to <Ctrl&[...]

  • Page 50

    50 Using the Sy stem Setup Program LAN Configuration Power Throttling Configuration NOTE: The default values are dependant on BMC setting IP Address Clear BMC System Event Log Clears BMC System Event Log. BMC PEF status Displays BMC PEF status. Set BMC NIC ( Shared default) Sets the type of BMC NIC from BIOS. BMC is reset. Set LAN Configuration All[...]

  • Page 51

    Using the Sy stem Setup Program 51 Subnet Mask NOTE: When BMC IP status is static, Subnet Mask is useful. Default Gateway IP Exit Menu Option Description Subnet Mask (default value depends on BMC setting) Enters subnet mask in decimal in the form of XXX.XXX.XXX.XXX (XXX is less than 256 and in decimal only). Option Description Default Gateway IP (d[...]

  • Page 52

    52 Using the Sy stem Setup Program Load Optimal Defaults Select this item and press Enter , a dialog box asks if you want to install optimal settings for all the items in the Setup utility . Select [OK] to indicate Y e s, and then pr ess Enter to install the optimal settings. The optimal settings default valu es are quite demanding and your system [...]

  • Page 53

    Installing Sy stem Components 53 Installing Sy stem Components Safety Instructions WARNING: Working on sy stems that are still connected to a power supply can be extremely dangerous. CAUTION: Sy stem components and electronic circuit boards can be damaged by discharge of st atic electricity . CAUTION: Many repairs may only be done by a certifi ed s[...]

  • Page 54

    54 Installing Sy stem Components Inside the Sy stem CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing th at is not authorized[...]

  • Page 55

    Installing Sy stem Components 55 Hard Drives The installation and removal procedur e s for the 3.5-inch ha r d drive and the 2.5-inch hard drive ar e similar . F ollowing is an e xample showing the replacement procedur e of a 3.5-inch hard drive. Removing a Hard-Drive Blank CAUTION: T o maintain proper sy s tem cooling, all empty hard-drive bay s m[...]

  • Page 56

    56 Installing Sy stem Components Removing a Hard-Drive Carrier CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing th at is not[...]

  • Page 57

    Installing Sy stem Components 57 Installing a Hard Drive Carrier CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing that is no[...]

  • Page 58

    58 Installing Sy stem Components Figure 3-4. Removing and Installing a Hard Drive from the Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive Carrier CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as di[...]

  • Page 59

    Installing Sy stem Components 59 Power Supplies * Full configuration denotes support for the ma ximum number of processors, hard drives, and memory modules. Removing a Power Supply CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product do[...]

  • Page 60

    60 Installing Sy stem Components 3 P r ess the release lever and using the handle, slide the power supply out of the system. See F igure 3-5. NOTE: Removing the power supply may require considerable force. Figure 3-5. Removing and Installing a Power Supply Installing a Power Supply CAUTION: Many repairs may only be do ne by a certified se rvice tec[...]

  • Page 61

    Installing Sy stem Components 61 3 Connect the power cable to the power supply and plug the cable into a power outlet. NOTE: When installing a new power supp ly in a sy stem with two power supplies, allow several seconds for th e sy stem to recognize the power supply and determine its status. Sy stem-Board Assembly Removing a Sy stem-Board Assembly[...]

  • Page 62

    62 Installing Sy stem Components Figure 3-6. Removing and Installing the Sy stem-Board Assembly Installing a Sy stem-Board Assembly CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or tel[...]

  • Page 63

    Installing Sy stem Components 63 Cooling Shroud Removing the Cooling Shroud CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing[...]

  • Page 64

    64 Installing Sy stem Components Installing the Cooling Shroud CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing th at is not[...]

  • Page 65

    Installing Sy stem Components 65 4 Using a Phillips screwdriver , loosen on e of the heat-sink retention scr ews. See F igure 3-8. W ait for 30 seconds for the heat si nk to loosen from the processor . 5 Remove the other three heat-sink r etention scr ews. 6 Gently lift the heat sink off the proce ssor and set the heat sink aside with thermal greas[...]

  • Page 66

    66 Installing Sy stem Components Installing the Heat Sink CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubles hooting and simple repairs as authorized in your pr oduct documentation, or as directed by th e online or telephone service and support team. Damage due to servicing that is not author[...]

  • Page 67

    Installing Sy stem Components 67 4 Remove the heat sink, see "Removing the Heat Sink" on page 64. CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. 5 P osition your thumb firmly over th e processor socket-release lever and release the lever fro[...]

  • Page 68

    68 Installing Sy stem Components Installing a Processor CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing th at is not author[...]

  • Page 69

    Installing Sy stem Components 69 10 Replace the cooling shroud. See "In stalling the Cooling Shroud" on page 64. 11 Replace the system-board assembly . See "Installing a System-Board Assembly" on page 62. 12 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. 13 P ress <F2[...]

  • Page 70

    70 Installing Sy stem Components Figure 3-10. Removing the Ex pansion-Card Assembly 6 Remove the screw securing the e xpansion car d. Figure 3-11. Removing the Expansion Card 1 s crew (5) 2 expansion-card assembly 1 expansion-card slot cover 2 screw 3 expansion card 4 expansion-card connector 1 2 4 1 2 3 book.book Page 70 Thursd ay, March 4, 2010 4[...]

  • Page 71

    Installing Sy stem Components 71 7 Grasp the expansion car d by its edges, and car efully remove it from the expansion-car d connector . 8 If you are r emoving the card permanentl y , install a metal filler bracket over the empty expansion slot opening, and close the e xpansion-car d latch. NOTE: Y ou must install a fill er bracket over an empty ex[...]

  • Page 72

    72 Installing Sy stem Components 8 Grasp the filler bracket by its edges, and car efully remove it from the expansion-car d connector . NOTE: Keep this bracket in case you ne ed to remove the expansion card. Filler brackets must be in stalled over empty expans ion-card slots to maintain FCC certification of the sy stem. The brackets also keep dust [...]

  • Page 73

    Installing Sy stem Components 73 3 Remove the expansion car d. See "Removing the Expansion Car d" on page 69. 4 Remove the two screws securing the e xpansion-car d connector to the expansion-car d brack et. See F igure 3-12. 5 P ull the expansion-car d connector away from the expansion-card brack et. See F igure 3-12. Figure 3-12. Removin[...]

  • Page 74

    74 Installing Sy stem Components Installing the Expansion-Card Connector CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing th[...]

  • Page 75

    Installing Sy stem Components 75 Figure 3-13. Removing and Installing the SAS Mezzanine Card Installing the SAS Mezzanine Card CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephon[...]

  • Page 76

    76 Installing Sy stem Components Removing the Infiniband Mezzanine Card CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing th [...]

  • Page 77

    Installing Sy stem Components 77 Installing the Infiniband Mezzanine Card CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing t[...]

  • Page 78

    78 Installing Sy stem Components Figure 3-15. Memory Slot Locations 1 DIMM0_CHC 2 DIMM1_CHC 3 DIMM0_CHB 4 DIMM1_CHB 5 DIMM0_CHA 6 DIMM1_CHA 7 DIMM1_CHA 8 DIMM0_CHA 9 DIMM1_CHB 10 DIMM0_CHB 11 DIMM1_CHC 12 DIMM0_CHC T able 3-2. Memory Module Configurations DIMM DIMM0 DIMM1 DIMM0 DIMM1 DIMM0 DIMM1 Processor 0 CH A CH B CH C 1  ––– – – 4 [...]

  • Page 79

    Installing Sy stem Components 79 NOTE: An empty DIMM socket is marked as “_”. For best performance, all the memory modules installed must be of the sa me speed, capacity , and from the same manufacturer . Removing Memory Modules WARNING: The memory modules are hot to the touch for some time after the sy stem has been powered down. Allow time fo[...]

  • Page 80

    80 Installing Sy stem Components 5 P r ess down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See F igure 3-16. Handle each memory module only on either card edge, making sur e not to touch the middle of the memory module. 6 Replace the cooling shroud. See "I nstalling the Cooling Shroud"[...]

  • Page 81

    Installing Sy stem Components 81 7 Align the memory module's edge connect or with the alignment key of the memory module socket, and insert th e memory module in the sock et. See F igure 3-16. NOTE: The memory module socket has an alignm ent key that allows you to install the memory module in the socket in only one way . Figure 3-16. Inserting[...]

  • Page 82

    82 Installing Sy stem Components 12 Start up the system, press <F2> to enter the System Setup program, and check the System Memory settings on the main System Setup screen. The system should have already chan ged the value to r eflect the newly installed memory . 13 If the value is incorrect, one or mor e of the memory modules may not be inst[...]

  • Page 83

    Installing Sy stem Components 83 Figure 3-17. Removing and Ins talling the Interp oser Extender Installing the Interposer Extender CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or tele[...]

  • Page 84

    84 Installing Sy stem Components Sy stem Battery Replacing the Sy stem Battery WARNING: There is a danger of a new ba ttery exploding if it is incorrectly installed. Replace the battery only with the sa me or equivalent type recommended by the manufacturer . See your safety information for additional information. CAUTION: Many repairs may only be d[...]

  • Page 85

    Installing Sy stem Components 85 3 Locate the battery socket. See "Sy stem Board Connectors" on page 129. CAUTION: T o avoid damage to the battery connecto r , you must firmly support the connector while installing or removing a battery . 4 Gently pull the retention clip over the battery towar ds the positive side of the connector and lif[...]

  • Page 86

    86 Installing Sy stem Components 3 T o disconnect the R AID battery cab le from the connector on the PERC car d, pr ess the tab on the R AID battery cable connector , and gently pull the cable connector out of the connector on the PERC car d. 4 P r ess the R AID battery latch and lift the R AID battery to r elease it from the R AID battery carrier [...]

  • Page 87

    Installing Sy stem Components 87 3 Replace the system-board assembly . See "Installing a System-Board Assembly" on page 62. 4 Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals. Removing the RAID Battery Carrier CAUTION: Many repairs may only be done by a certifi ed service technician.[...]

  • Page 88

    88 Installing Sy stem Components Figure 3-20. Removing and Instal ling the RAID Battery Carrier Installing the RAID Battery Carrier 1 Place the R AID battery carrier in po sition on the interposer extender . See F igure 3-20. 2 Replace the screws securing the R AID battery carrier to the interposer extender . See F igure 3-20. 3 Install the R AID b[...]

  • Page 89

    Installing Sy stem Components 89 Sy stem Board Removing a Sy stem Board CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing tha[...]

  • Page 90

    90 Installing Sy stem Components Figure 3-21. Removing and Installing Sy stem Board Installing a Sy stem Board 1 Unpack the new system board. 2 Holding the system board by the ed ges, slide the system boar d into the system-board assembly . 3 Replace the eight screws to secur e the system boar d to the system-board assembly . 4 T ransfer the proces[...]

  • Page 91

    Installing Sy stem Components 91 7 Connect the hard drive and powe r cables to the system boar d. 8 If applicable, install the SAS mezza nine card or the Infniband mezzanine card. See "Installing the SAS Mezzanine Car d" on page 75 or "Installing the Infiniband Mezzanine Card" on page 77. 9 Install the expansion-car d assembly .[...]

  • Page 92

    92 Installing Sy stem Components Figure 3-22. Opening and Closing the Sy stem Closing the Sy stem 1 Place the cover on the chassis and slide it to the front of the chassis until it snaps into place. See F i gur e 3-22. 2 Secure the cover with the securing scr ew . See Figur e 3-22. Cooling Fans Removing a Cooling Fan WARNING: Do not attempt to oper[...]

  • Page 93

    Installing Sy stem Components 93 CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing that is not authoriz ed by Dell is not cov[...]

  • Page 94

    94 Installing Sy stem Components Installing a Cooling Fan CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing th at is not autho[...]

  • Page 95

    Installing Sy stem Components 95 4 Disconnect all the cables from th e first power distribution board. See F igure 5-13. Note the routing of the cable undernea th the tabs on the chassis as you remove them from the system. Y ou mu st route these cables properly when you replace them to pr event the cables from being pinched or crimped. 5 Remove the[...]

  • Page 96

    96 Installing Sy stem Components Installing a Power Distribution Board CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing th a[...]

  • Page 97

    Installing Sy stem Components 97 7 Replace the power supply . See "Installing a P ower Supply" on page 60. 8 Close the system. See "Closing the System" on page 92. 9 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Fan Controller Board Removing the Fan Controller Board CAU[...]

  • Page 98

    98 Installing Sy stem Components Figure 3-25. Removing and Instal ling the Fan Controller Board Installing the Fan Controller Board CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or tel[...]

  • Page 99

    Installing Sy stem Components 99 4 Replace the power distribution bo ards. See "Installing a P ower Distribution Board" on page 96. 5 Close the system. See "Closing the System" on page 92. 6 Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Midplanes Removing the Midplanes [...]

  • Page 100

    100 Installing Sy stem Components Figure 3-26. Removing and Instal ling the Cooling-Fan Brackets 7 Remove the screws that secur e the upper midplane to the midplane holder . F igure 3-27. 8 Disconnect all the cables from th e upper midplane. See F igure 5-9. Note the routing of the cable undernea th the tabs on the chassis as you remove them from t[...]

  • Page 101

    Installing Sy stem Components 101 Figure 3-27. Removing and Installing the Upper Midplane 10 Remove the screws that secur e the mid-plane holder support to the chassis. See F igure 3-28. 11 Lift the mid-plane holder support out of the chassis. F igure 3-28. 1 screw (9) 2 upper midplane 1 2 book.book Page 101 Thursday, March 4, 2010 4:38 PM[...]

  • Page 102

    102 Installing Sy stem Components Figure 3-28. Removing and Installing the Mid-Plane Holder Support 12 Remove the screws that secur e th e mid-plane holder to the chassis. F igure 3-29. 13 Lift the mid-plane holder out of the chassis. See F igure 3-29. 1 s crew (4) 2 mid-pl ane holder support 1 2 book.book Page 102 Thursday, March 4, 2010 4:38 PM[...]

  • Page 103

    Installing Sy stem Components 103 Figure 3-29. Removing and Installing the Mid-Plane Holder 14 Remove the screws that secur e the lower midplane to the chassis. F igure 3-30. 15 Disconnect all the cables from the lower midplane. See F igure 5-9. Note the routing of the cable undernea th the tabs on the chassis as you remove them from the system. Y [...]

  • Page 104

    104 Installing Sy stem Components Figure 3-30. Removing and Installing the Lower Midplane Installing the Midplanes CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service an[...]

  • Page 105

    Installing Sy stem Components 105 7 Replace the screws that secur e the mid- plane holder support to the chassis. See F igure 3-28. 8 Place the upper midplane on the midplane holder . See F igur e 3-27. 9 Replace the screws that secur e the midplane to the midplane holder . F igure 3-27. 10 Connect all the cables to the upper midplane. See F igure [...]

  • Page 106

    106 Installing Sy stem Components 3 Open the system. See "Opening the System" on page 91. CAUTION: T o prevent damage to the drives an d backplane, you must remove the hard drives from the sy stem before removing the backplane. CAUTION: Y ou must note the number of each hard drive and temporarily label them before removal so that you can [...]

  • Page 107

    Installing Sy stem Components 107 7 Disconnect front panel cables from the fan controller board. See F igure 5-12. Note the routing of the cable undernea th the tabs on the chassis as you remove them from the system. Y ou mu st route these cables properly when you replace them to pr event the cables from being pinched or crimped. 8 Remove the hard-[...]

  • Page 108

    108 Installing Sy stem Components Figure 3-33. Removing and Installing the Backplane From th e Hard-Drive Cage Installing the Backplane CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or[...]

  • Page 109

    Installing Sy stem Components 109 6 Connect front panel cables to the fan controller board. See F igure 5-12. Y ou must route these cables properly th rough the tabs on the chassis to prevent them from being pinched or crimped. 7 Replace the screws that secur e th e hard-drive cage. See F igure 3-31. 8 Close the system, see "Closing the System[...]

  • Page 110

    110 Installing Sy stem Components 6 Remove the screws that secur e the har d-drive cage to the chassis. See F igure 3-31. 7 Remove the screws that secur e the front-panel assemblies to the chassis. See F igure 3-32. 8 Remove the hard-drive cage from the chassis. See F igure 3-32. 9 Remove the screws that secur e the front-panel assembly to the har [...]

  • Page 111

    Installing Sy stem Components 111 Figure 3-35. Removing an d Installing a Front Panel Installing Front Panel CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and supp[...]

  • Page 112

    112 Installing Sy stem Components 7 Connect front panel cables to the fan controller board. See F igure 5-12. Y ou must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped. 8 Connect all the cables to the backplane. See F igure 5-3 for 3.5-inch hard drives and F igure 5-6 for 2.5-inch hard drive[...]

  • Page 113

    T roubleshooting Y our Sy stem 113 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem WARNING: Whenever you need to lift the sy stem , get others to assist you. T o avoid injury , do not attempt to l ift the sy stem by yourself. WARNING: Before removing the sy stem cover , disconnect all power , then unplug the AC power cord, [...]

  • Page 114

    114 T roubleshooting Y our Sy stem T roubleshooting Sy stem Startup Failure If your system halts during startup, es pecially after installing an operating system or reconfiguring your system’s har dware, check for invalid memory configurations. These could cause the system to halt at startup without any video output. See "System Memory"[...]

  • Page 115

    T roubleshooting Y our Sy stem 115 5 P ower down all attached USB devices and disconnect them from the system. 6 Restart the system and, if your keyboar d is functioning, enter the system setup program. V erify that all USB ports are enabled. See "USB Configuration" on page 43. If your keyboar d is not functioning, yo u can also use r emo[...]

  • Page 116

    116 T roubleshooting Y our Sy stem T roubleshooting a NIC 1 Restart the system and check for any system messages pertaining to the NIC controller . 2 Check the appropriate indicator on the NIC connector . See "NIC Indicators (KVM Over IP P ort)" on page 19. • If the link indicator does not li ght, check all cable connections. • If the[...]

  • Page 117

    T roubleshooting Y our Sy stem 117 T roubleshooting a W et Sy stem CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing that is [...]

  • Page 118

    118 T roubleshooting Y our Sy stem T roubleshooting a Damaged Sy stem CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing th at[...]

  • Page 119

    T roubleshooting Y our Sy stem 119 4 Enter the System Setup program. If the date and time are not corr ect in the System Setup program, replace the battery . See "Replacing the System Battery" on page 84. CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa ir[...]

  • Page 120

    120 T roubleshooting Y our Sy stem T roubleshooting Sy stem Cooling Problems CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicin[...]

  • Page 121

    T roubleshooting Y our Sy stem 121 6 If the fan does not function, turn of f the system and install a new fan. See "Cooling F ans" on page 92. 7 Restart the system. If the problem is resolved, close the system. See "Closing the System" on page 92. If the replacement fan does not operate, see "Getting Help " on page 143[...]

  • Page 122

    122 T roubleshooting Y our Sy stem 6 Remove the cooling shroud. See "R emoving the Cooling Shroud" on page 63. 7 Check the memory channels and ensure that they ar e populated corr ectly . See "Memory Configuration" on page 40. 8 Reseat the memory modules in thei r sockets. See "Installing Memory Modules" on page 80. 9 [...]

  • Page 123

    T roubleshooting Y our Sy stem 123 T roubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing that is no[...]

  • Page 124

    124 T roubleshooting Y our Sy stem T roubleshooting a Storage Controller NOTE: When troubleshooting a SAS or SAS RAID controller , also see the documentation for your operati ng sy stem and the controller . 1 Enter the System Setup program and en sure that the SAS controller is enabled. See "Using the System Setup P rogram" on page 35. 2 [...]

  • Page 125

    T roubleshooting Y our Sy stem 125 8 Ensure that the cables ar e firmly conne cted to the storage controller and the SAS backplane board. 9 Install the system-board assembly . See "Installing a System-Board Assembly" on page 62. 10 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. If the probl[...]

  • Page 126

    126 T roubleshooting Y our Sy stem T roubleshooting Processors CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team. Damage due to servicing that is not [...]

  • Page 127

    T roubleshooting Y our Sy stem 127 13 Replace processor 1 with processor 2. See "Installing a P rocessor" on page 68. 14 Repeat step 9 through step 11. If you have tested both the processors and the problem persists, the system board is faulty . S ee "Getting Help " on page 143 . IRQ Assignment Conflicts Most PCI devices can sha[...]

  • Page 128

    128 T roubleshooting Y our Sy stem book.book Page 128 Thursday, March 4, 2010 4:38 PM[...]

  • Page 129

    Jumpers and Connectors 129 Jumpers and Connectors Sy stem Board Connectors This section provides specific informa tion about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system. Figure 5-1. Sy stem Board Connectors 1 PCI-E mezzanine card connector 2 sy [...]

  • Page 130

    130 Jumpers and Connectors Backplane Connectors 3.5" drives Figure 5-2. Front View of the Backplane 17 expansion slot 18 BMC debug connector 19 power button 20 VGA port 21 serial port 22 KVM over IP port 23 NIC2 connector (RJ45) 24 NIC1 conn ector (RJ45) 25 ID LED 26 USB port 1 3.5" backplane 2 SA T A2 an d SAS connectors 1, 2, and 3 for [...]

  • Page 131

    Jumpers and Connectors 131 Figure 5-3. Back View of the Backplane 1 sy stem fan board c onnector 2 backplane power connector for power supply 1 3 SGPIO connector for sy stem board 4 4 SGPIO connector for sy stem board 3 5 SGPIO connector for sy stem board 2 6 CPLD JT AG connector 7 SGPIO connector for sy stem board 1 8 backplane jumper 9 SA T A2 ha[...]

  • Page 132

    132 Jumpers and Connectors 2.5" drives Figure 5-4. Front View of the Backplane Figure 5-5. Back View of the Backplane—T ype 1 1 SA T A2 and SAS co nnectors 1 to 6 for sy stem board 1 (from left to right) 2 SA T A2 and SAS connectors 1 to 6 for sy stem board 3 (from left to right) 3 SA T A2 and SAS co nnectors 1 to 6 for sy stem board 4 (from[...]

  • Page 133

    Jumpers and Connectors 133 Figure 5-6. Back View of the Backplane—T ype 2 1 sy stem fan board connector 2 back plane power connector for power supply 1 3 SA T A2 hard drive connectors 1 to 6 for sy stem board 4 (from right to left) 4 SA T A2 hard drive c onnectors 1 to 6 for sy stem board 2 (from right to left) 5 backplane jumper 6 SGPIO conn ect[...]

  • Page 134

    134 Jumpers and Connectors Midplane Connectors Figure 5-7. Midplane Connectors—3.5" Figure 5-8. Midplane Connectors—2.5" 1 midplane connector 1 2 midplane connector 2 3 midplane powe r connector for sy stem boards 1 and 2 4 midplane powe r connector for sy stem boards 3 and 4 5 front panel conn ector for sy stem boards 3 and 4 6 front[...]

  • Page 135

    Jumpers and Connectors 135 Interposer Extender Connectors Figure 5-9. Interposer Extender Connectors 1 UART connector 2 SEL connector 3 Mini-SAS 1 Ports 1-4 4 Mini-SAS 2 Ports 5-8 5 Mini-SAS 3 Ports 9-12 6 Mini-SAS 4 Ports 13-16 7 Mini-SAS 5 Ports 17-20 8 Mini-SAS 6 Ports 21-24 9 Motherboard 1 Mini-SAS connector 10 Motherboard 2 Mini-SAS connector [...]

  • Page 136

    136 Jumpers and Connectors Mezzanine Card Connectors Figure 5-10. Mezzanine Card Connectors—SAS 1 mini-SAS connector 2 dau ghter card connector 3 mezzanine card 4 SAS port 4 5 SAS port 5 6 SGPIO connector A 7 SGPIO connector B 1 2 3 7 4 6 5 book.book Page 136 Thursday, March 4, 2010 4:38 PM[...]

  • Page 137

    Jumpers and Connectors 137 Figure 5-11. Mezzanine Ca rd Connectors—Infiniband 1 QSFP cage 1 2 QSFP cage 2 3 bridge card connector 1 2 3 book.book Page 137 Thursday, March 4, 2010 4:38 PM[...]

  • Page 138

    138 Jumpers and Connectors Fan Controller Board Connectors Figure 5-12. Fan Controller Board Connectors 1 front panel conn ector for sy stem board 4 2 front panel connector for sy stem board 2 3 front panel conn ector for sy stem board 1 4 front panel connector for sy stem board 3 5 sy stem fan board power con nector 1 6 2 or 3 sy stem boards use t[...]

  • Page 139

    Jumpers and Connectors 139 Power Distribution Board Connectors Figure 5-13. Power Distr ibution Board Connectors Jumper Settings CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or teleph[...]

  • Page 140

    140 Jumpers and Connectors Sy stem Configuration Jumper Settings The function of system configuration jumper installed on each system board is shown below : Figure 5-14. Sy stem Configuration Jumper NOTE: The * in the table of sy stem configurati on jumper descri bes the default status and the default state is not active state. T able 5-1. Sy stem [...]

  • Page 141

    Jumpers and Connectors 141 Backplane Jumper Settings CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team. Damage due to servicing that is not authoriz e[...]

  • Page 142

    142 Jumpers and Connectors book.book Page 142 Thursday, March 4, 2010 4:38 PM[...]

  • Page 143

    Getting Help 143 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telepho ne-based support and service[...]

  • Page 144

    144 Getting Help book.book Page 144 Thursday, March 4, 2010 4:38 PM[...]

  • Page 145

    Glossary 145 Glossary A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and P ower I nterface. A standard interface for enabling the operating system to dire ct configuration and power management. ambient temperature — The temperature of the ar ea or room where the system is located. ANSI — American National Standard[...]

  • Page 146

    146 Glossary CPU — Central processing unit. See processor . DC — Direct curr ent. DDR — Double-data rate. A technology in memo ry modules that potentially doubles the data rate by transferring data on both the rising and falling pulses of a clock cycle. device driver — A program that allows the operating system or some other program to inte[...]

  • Page 147

    Glossary 147 F ibre Channel — A high-speed network interfac e used primarily with network ed storage devices. flash memory — A type of electronic chip that can be programmed and reprogrammed using a softwar e utility . FSB — F ront-side bus. The FSB is the data path and physical interface between the processor and the main memory (R AM). FTP [...]

  • Page 148

    148 Glossary jumper — Small blocks on a circuit board with tw o or mor e pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wir e connects the pins and creates a circuit, providing a simple and r e versible method of changing the circuitry in a board. K — Kilo-; 1000. Kb — Kilobit(s); 1024 bits. KB — Kiloby[...]

  • Page 149

    Glossary 149 Mbps — Megabits per second. MBps — Megabytes per second. MBR — Master boot recor d. memory address — A specific location, usually expressed as a he xadecimal number , in the system’s R AM. memory module — A small circuit board containing DR AM chips that connects to the system board. memory — An area in your system that s[...]

  • Page 150

    150 Glossary PCI — P eripheral Component Interconnect. A standard for local-bus implementation. PDB — P ower distribution board. A power sour ce with multiple power outlets that provides electrical power to serve rs and storage systems in a rack. peripheral — An internal or extern al device, such as a disk ette drive or k eyboard, connected t[...]

  • Page 151

    Glossary 151 SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attach ment. A standard interface between the system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. SD card — Secure digital flash memory car d. SDRAM — Synchronous[...]

  • Page 152

    152 Glossary TCP/IP — T ransmission Control Protocol/Internet P rotocol. termination — Some devices (such as the last device at each end of a SCSI cable) must be terminated to prevent r eflections and spurious signals in the cable. When such devices are connected in a series, yo u may need to enable or disable the termination on these devices b[...]

  • Page 153

    Glossary 153 virtualization — The ability via software to shar e the r esources of a single computer across multiple environments. A single physic al system may appear to the user as multiple virtual systems able to host multiple operating systems. W — W att(s). WH — W att-hour(s). XML — Extensible Markup Language. XML is a way to create co[...]

  • Page 154

    154 Glossary book.book Page 154 Thursday, March 4, 2010 4:38 PM[...]

  • Page 155

    Index 155 Index A about you system, 11 B back-panel features, 16 backplane installing, 1 0 8 backplane jumper settings, 141 backplanes r e m o v i n g , 105 batteries troubleshooting, 1 1 8 battery troubleshooting the R AID card b a t t e r y , 124 battery (system) replacing, 8 4 blank hard drive, 5 5 C collecting system event log, 23 contacting De[...]

  • Page 156

    156 Index F fan controller board r emoving, 97-98 features and indicators front panel, 1 2 front panel installing, 111 front panel removing, 109 front-panel features, 12 H hard drive installing hot-swap hard drive, 5 7 - 5 8 removing, 5 6 removing a hot-swap har d drive, 5 6 troubleshooting, 1 2 3 heat sink installing, 66 heat sink removing, 64 hea[...]

  • Page 157

    Index 157 front panel, 1 2 installing backplanes, 1 0 8 cooling fans, 9 4 cooling shroud, 6 4 expansion car d, 7 1 expansion car d connector , 7 4 front panel, 1 1 1 hard drive blank, 5 5 heat sink, 6 6 heat sinks, 6 6 hot-swap hard drive, 5 7 - 5 8 interposer extender , 8 3 memory modules, 8 0 mezzanine card, 7 6 midplanes, 1 0 4 power supply , 6 [...]

  • Page 158

    158 Index removing, 6 6 processors troubleshooting, 1 2 6 R removing backplanes, 1 0 5 cooling fans, 9 2 expansion car d, 6 9 expansion car d connector , 7 2 fan controller board, 9 7 - 9 8 front panel, 1 0 9 hard drive, 5 6 hard drive blank, 5 5 heat sink, 6 4 heat sinks, 6 4 hot-swap hard drive, 5 6 interposer extender , 8 2 memory modules (DIMMs[...]

  • Page 159

    Index 159 troubleshooting, 1 2 4 SAS RAID controller daughter card troubleshooting, 1 2 4 startup accessing system features, 1 1 support contacting Dell, 1 4 3 system closing, 9 2 opening, 9 1 system board connectors, 1 2 9 installing, 9 0 jumper settings, 1 3 9 removing, 8 9 system board assembly installing, 6 2 removing, 6 1 system cooling troubl[...]

  • Page 160

    160 Index W warranty , 33 wet system troubleshooting, 1 1 7 book.book Page 160 Thursday, March 4, 2010 4:38 PM[...]