Dell 8200 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Dell 8200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Dell 8200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Dell 8200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Dell 8200 should contain:
- informations concerning technical data of Dell 8200
- name of the manufacturer and a year of construction of the Dell 8200 item
- rules of operation, control and maintenance of the Dell 8200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Dell 8200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Dell 8200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Dell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Dell 8200.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Dell 8200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ In spiron ™ 8200 Owner ’s Manual 1H018bk3.book Page 1 Monday, October 14, 2002 2:26 P M[...]

  • Page 2

    Hints, Notices, and Cautions HINT : A HINT indi cates impo rtant in for matio n that hel ps you m ake better use of you r compute r . NOTICE: A NOTICE indicates either potential damage to hardware or loss of data an d tells yo u how to avo id the pr oblem. CAUTI ON: A CA UTION in dicates a potenti al for property damage, personal in jury , or death[...]

  • Page 3

    Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Po w e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Batter y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Air T ravel . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    4 Contents Connecting to the Intern et . . . . . . . . . . . . . . . . . . . . 37 Setting Up Y our Inter net Connection . . . . . . . . . . . . . . 38 Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Using Easy CD Cre ator Basic . . . . . . . . . . . . . . . . . 40 Usin g Blank CD-R Disc s or Bl ank CD-RW D iscs . . . . . . . [...]

  • Page 5

    Contents 5 Power Protecti on Devic es . . . . . . . . . . . . . . . . . . . . . 65 Surge Protectors . . . . . . . . . . . . . . . . . . . . . . . . 66 Line Conditio ners . . . . . . . . . . . . . . . . . . . . . . . . 66 Uninter r uptible Power Supply Devices . . . . . . . . . . . . . . 66 2 Solving P roblems Finding So lutions . . . . . . . . . . [...]

  • Page 6

    6 Contents If you canno t eject the CD, CD -RW , or D VD drive tray . . . . . 85 If yo u hear a n unfamili ar scr aping or grindi ng soun d . . . . . . 85 If the CD-RW drive stop s writing . . . . . . . . . . . . . . . . 86 If you hav e problem s with a hard d rive . . . . . . . . . . . . . 86 PC Card Prob lems . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    Contents 7 R einstalling Mi crosoft ® Windo ws ® XP . . . . . . . . . . . . . . . 99 Before Y ou R einstall . . . . . . . . . . . . . . . . . . . . . . 99 R einstall ing Wind ows XP . . . . . . . . . . . . . . . . . . . . 99 R einsta lling Drivers and Sof tware . . . . . . . . . . . . . . . 102 3 Adding and R eplacing P arts Replac ing the Palm R[...]

  • Page 8

    8 Contents Limited Warr anty T er ms fo r Ca nada . . . . . . . . . . . . . . 14 9 "T otal Satisfaction" R e turn P olicy . . . . . . . . . . . . . . . . 152 Dell So f tware an d P eriphe rals . . . . . . . . . . . . . . . . . 153 One- Y ear End-User Manu facturer Guarantee (Latin America and t he Caribb ean Only) . . . . . . . . . . . . [...]

  • Page 9

    CA UTION: Sa fety Instructions 9 CAUTION: Safety Instruct ions Use the following safety guid elines to help ensure your own personal safety and to help p rotect your computer and working environment from po tential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician. Always fol low install[...]

  • Page 10

    10 CAUTION: Safet y Inst r uctions www .dell .com | suppor t.dell.c om • T o help avoid the potential hazard of electr ic shock, do not connect or disconnect any cables or perform maintenance or r econfiguration of this product during an electrical storm. Do not use your computer during an electrical st orm unless all ca bles have been disconnect[...]

  • Page 11

    CA UTION: Sa fety Instructions 11 • If you ar e using a multiple-outlet power st rip, use caution when plugging the AC adapter ’s power cable into the power strip . Some power strips may allow you to insert the plug incorrectl y . Incorrect insert ion of the power plug could result in permanent damage to your computer , as well as ris k of elec[...]

  • Page 12

    12 CAUTION: Safet y Inst r uctions www .dell .com | suppor t.dell.c om Air T ravel • Ce rta in F eder al Aviati on Ad min istr atio n regul atio ns an d/or airl ine- spec ific restr icti ons may apply to the operatio n of your Dell comput er while you ar e on board an a ircraft. F or example, such re gulations/restrictions may prohibit the use of[...]

  • Page 13

    When Using Y our Computer 13 When Using Y o ur Computer Observe the following safe-ha ndling guidelines to prevent damage to your compu ter: • When setting up th e computer for work, place it on a level surface. • When traveling, do not check the com puter as baggage. Y ou can put your computer through an X -ray security machine, but never put [...]

  • Page 14

    14 When Using Y our C omputer www .dell .com | suppor t.dell.c om • Clean the display with a soft, clean cloth an d water . Apply the water to the cloth; then strok e the cloth across the display in one dire ction, moving from the top of the display to the b ottom. Remove moistu re from the dis play q uickly and k eep t he di splay dry . Long- te[...]

  • Page 15

    When Using Y our Computer 15 4 Ground yourself by touching the unp ainted metal surface of the I/O panel on the ba ck of the computer . While you work, pe riodically touch t he I/O pane l to dissipate any static ele ctricity t hat might harm internal components. Protecting A gainst Elect rostatic Dischar ge Static electricity can harm electr onic c[...]

  • Page 16

    16 When Using Y our C omputer www .dell .com | suppor t.dell.c om Ergonomic Computing Habits CAUTION: Improper or prolong ed keyboa rd use ma y result in inju ry . CAUTIO N: Viewing the display or extern al monitor screen for extended periods of time may result in eye strain. F or comfort and efficiency , observe the following er gonomic guidelines[...]

  • Page 17

    When Using Y our Computer 17 1 4 3 2 1 disp lay scr een at or b elow eye le vel 3 arms at desk level 2 feet flat on th e floor 4 wrists re lax ed and f lat 1H018bk3.book Page 17 M onday, October 14, 2002 2:26 P M[...]

  • Page 18

    18 When Using Y our C omputer www .dell .com | suppor t.dell.c om 1H018bk3.book Page 18 M onday, October 14, 2002 2:26 P M[...]

  • Page 19

    SECTION 1 Setting Up and Using Y our Computer A T our of Y our Compute r T ransferring In formation to a New Compu ter Wi th Microso f t ® Windows ® XP Setting Up a Home and Office Network With Windows XP Connecti ng to the Inte r net Copying CDs T ur nin g Off the Computer Abou t the Modu le Bay Swappin g Devices W hile th e Computer Is T urned [...]

  • Page 20

    20 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om A T our of Y our Comp uter Fro nt Vi ew D ISPLAY L ATCH — K e eps th e displ ay closed . D ISPLAY — F or more information on usin g your color display , see "Usin g the Display" in the T ell Me How h elp fi le. T o access the hel p file, se e page 7 2. touc h p[...]

  • Page 21

    Setting Up and Using Y our Computer 21 D EVIC E S TATUS L IG HT S If th e com puter is con necte d to a n electr ical o utlet , the light oper ates a s follows: – Solid green: Th e battery is charging. – Flashing green: The battery is full y charged. If the comput er is runnin g on a battery , the light oper ates as follow s: – Of f: Th e bat[...]

  • Page 22

    22 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om A IR V ENTS — The com puter uses a n in ternal fan to cr eate airflo w thr ough t he vents, w hich prevents the computer fro m overheatin g. HINT : The comput er turns on the fans when the computer gets hot. The fans may m ake noise , which i s normal an d doe s not indi c[...]

  • Page 23

    Setting Up and Using Y our Computer 23 K EYBO ARD — The keyboar d includes a numeric keypad as well as the Microsoft ® Wi n d o w s ® logo key . F or information on supported keyboar d shortcuts, see page 47. T RACK S TICK — Use th e track stick and tr ack stick buttons as you would use a mouse. See page 49 for more informat ion. T OUCH P AD [...]

  • Page 24

    24 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om NOTICE: T urn off your comp uter b y performing a W indow s shut down (s ee page 42 ). Other wi se, you ma y lose data . M ICROPHONE — A llows you to r ecord audio . V OLUME C ON TROL B UTTO NS — Increase or decrease the speaker volume wit h these but tons. Alternative l[...]

  • Page 25

    Setting Up and Using Y our Computer 25 F IXED O PTICAL D RIVE — Accommod ates dev ices such as a CD dri ve, DVD drive, CD- R W drive, or CD-R W/DVD combo drive. S- V IDEO TV - O UT C ONNECTOR S ECUR ITY C ABLE S LOT — Lets you attach a commercially available antitheft dev ice to the com puter . I nstru ctions for in stall ing an tithef t devi c[...]

  • Page 26

    26 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om N ETWORK C ONN ECTOR NOTICE: Th e network con nector is slig htly larger than the modem c onnector . Do not pl ug a tel ephone line in to the networ k connect or . S PEAK ERS — P res s the volu me cont rol butt ons or v olume con trol k eyboar d shortc uts to adjust the vo[...]

  • Page 27

    Setting Up and Using Y our Computer 27 Right Side View S PEAK ERS — P ress the volu me co ntrol bu ttons or v olume c ontrol key board short cuts to adjust th e volume of the inte grate d speak ers. F or mor e info rmatio n, see page 47. S ECUR ITY C ABLE S LOT — Lets you attach a commercially available antitheft dev ice to the com puter . I ns[...]

  • Page 28

    28 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om NOTICE: Before you b uy an antithef t de vice, ensure that it will work with th e security cabl e slot. H ARD D RI VE — Reads and write s data on a har d disk. I NFRARED S EN SOR — Th e infr ar ed sen sor let s you transf er fil es fr om you r computer to anoth er infrar[...]

  • Page 29

    Setting Up and Using Y our Computer 29 PC C ARD S LOT — Has two conne ctor s that su pport v ariou s types o f PC Cards, including modems an d network adapters. F or more information, s ee "Using PC Car ds" in the T ell Me How h elp fil e. T o acce ss the help fi le, see p age 7 2. A UDIO C ONNECT ORS Attach record/play back devices, su[...]

  • Page 30

    30 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om A IR V ENTS — The com puter uses a n in ternal fan to cr eate airflo w thr ough t he vents, w hich prevents the computer fro m overheatin g. HINT : The comput er turns on the fans when the computer gets hot. The fans may m ake noise , which i s normal an d doe s not indi c[...]

  • Page 31

    Setting Up and Using Y our Computer 31 The AC adapter co nverts AC power to th e DC power required by the compu ter . Y ou can conne ct the AC adapter with your comput er turned ei ther on or off. CAUTI ON: The AC adapter wo rks with electrical outlets worldwide. However , power conn ectors and power strip s var y among cou ntries. Usin g an i ncom[...]

  • Page 32

    32 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om V IDEO C ON NECT OR D OCKING C ONNECTOR HINT : Dockin g devices may not b e avai lable in all countries. P ARAL LEL C ON NECTO R S ERIA L C ON NECTO R Connec ts an externa l monito r . See "Usi ng the Dis play" in th e T ell Me How h elp fi le. T o acce ss the help[...]

  • Page 33

    Setting Up and Using Y our Computer 33 USB C ONNECTO R Bottom View M EMOR Y M ODULE AND M ODEM C OVER — Protects the memory module(s) and the mod em daughter card. F or more information , see page 103 . D EVIC E L ATCH R ELEASE S — P r ess a latch r elease to r emove a devi ce in the module bay . F or more inf ormation, see page 42 . Connects U[...]

  • Page 34

    34 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om M INI PCI CA RD COVE R — Cover s the comp artm ent that contains th e opti onal Mini PCI card. D OCKING D EVICE L ATCH — Latches onto t he docki ng device. Setting Up a Printer NOTICE: Complete the operating system setup b efore you con nect a printer to the computer . S[...]

  • Page 35

    Setting Up and Using Y our Computer 35 4 T urn on the printer an d then turn on the com puter . If t he Add New Hardware Wizard window appears, click Cancel . 5 Install the printer driver if necess ary . See the docume ntation that came with y our printer . Connecting a USB Printer HINT : Y ou can conne ct USB devices while the computer i s tur ned[...]

  • Page 36

    36 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om T ransferring Information to a New Computer With Microsoft ® Windows ® XP W i ndows XP provides a F iles and Settings T r ansfer Wizard to move data, suc h as e- mails , win dow s izes, tool bar se tting s, a nd Int ernet book mar ks, from one computer to another . F irst [...]

  • Page 37

    Setting Up and Using Y our Computer 37 2 On the welcome screen, click Next . 3 On the Which co mputer is this? screen, select New Compute r , and then cli ck Ne xt . 4 F ollow the instructions on the screen. Setting Up a Home and Office Network With Window s XP W i ndows XP provides a Netwo rk Setup Wi zard to guide you through the process of shari[...]

  • Page 38

    38 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om If you ar e using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack befor e you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions. Set[...]

  • Page 39

    Setting Up and Using Y our Computer 39 If you ar e having problems connecting to the Internet, see "Modem and Internet Connection Problems" on pa ge 79. If you cannot connect to the Internet but have s uccessfully connected in the past, the ISP might have a service outage. Conta ct your ISP to check the servi ce status, or try connecting [...]

  • Page 40

    40 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om Using Easy CD Creator Basi c See the Easy CD Creator Basic documentation for instructions on how to use the program, information about differ ent recor ding techniques, and CD media limita tions. The Eas y CD Creator Basic docume ntation is locat ed in the Micros oft ® Wi n[...]

  • Page 41

    Setting Up and Using Y our Computer 41 • Do not burn a b lank CD-R or CD-RW dis c to its maximum capacity ; for e xample, do not copy a 650- MB file to a 650-MB blank CD. The CD-RW drive needs 1 or 2 MB of the blank CD to fi nalize the rec o rd i ng . • Use a bl ank CD-R W disc to p ractice CD r ecord ing until you ar e familiar with CD recordi[...]

  • Page 42

    42 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om HINT : Yo u m u s t u s e CD-R discs to bur n music CDs that you want to play in regular ste reos. CD-R W discs do not play in most ho me or car stereos. 6 Insert a blank CD into the CD-RW drive and close the tray . Th e re c ord i ng s ta r t s a u to m a ti c a ll y . 7 Af[...]

  • Page 43

    Setting Up and Using Y our Computer 43 NOTICE: Insert device s before you do ck and tur n on the compute r . 5 Insert the new device into the ba y , and push it unti l you feel a click . 6 Tu r n o n t h e c o m p u t e r . bottom of co mputer device lat ch release 1H018bk3.book Page 43 M onday, October 14, 2002 2:26 P M[...]

  • Page 44

    44 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om Swapping Devices While the Computer Is R unning NOTICE: T o prev ent damage to the docking co nnector , do not remo ve or replace devi ces while the co mputer is co nnected to a do cking de vice. 1 Double-click the Unplug or E ject Hardwa re icon on the taskbar . 2 Click the[...]

  • Page 45

    Setting Up and Using Y our Computer 45 Button F unctions 1 P rovides access to support and educ ational t ools that Dell installed on your com puter . 2 Launches your default Internet browser . 3 Launches www .dell.com ; is reprogrammable to launch a program of your choice. 4 Opens your default e-mail progra m; is r eprogrammable to launch a progra[...]

  • Page 46

    46 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om Numeric Ke ypad HINT : When you conne ct an e xter na l PS /2 keybo ard or PS/2 keypad to the computer , the keypad i s disabled . The numeric key pad functions like the numeric k eypad on an external keyb o ard . E ac h ke y o n t he key pa d h as mu lt ip le fu nc ti on s [...]

  • Page 47

    Setting Up and Using Y our Computer 47 K eyboard Shortcuts System Functi ons Display F unctions Po wer Management Speaker Funct ions Opens the Win do w s Se c ur i ty window Enables and disables the numeric k eypad Enables and disables the s croll lock Switc hes th e vide o image to the nex t disp lay opti on. The o ptions include the i ntegrated d[...]

  • Page 48

    48 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om Microsof t ® Windows ® Logo K ey F unctions T o adjust k eyboar d operation, such a s the character r e peat rate, click the Start button, click C ontr ol P anel , and then click P rinters and Other Hardware . Enables and disables the integrated spe akers and external spea[...]

  • Page 49

    Setting Up and Using Y our Computer 49 T ouch P ad The touch pad dete cts the pressure and movement of your finger to allow you to move the cur sor on the display . Use the t ouch pad and touch p ad buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, lightly tap o nce o[...]

  • Page 50

    50 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om • T o double-click an object, position the cursor on the object and tap twice on the touch pad or use your thum b to press the left touch pad butt on twice. Y ou can also use the tra ck stick to move th e cursor . Pr ess the track st ick left, right, up, or down to change [...]

  • Page 51

    Setting Up and Using Y our Computer 51 1 Pull the cap off the track st ick. 2 Align the new cap over the squar e track stick post and gently pr e ss the cap down onto the post. NOTICE: The trac k stick can dam age the displ ay if it is not pro perly seated on th e post. 3 T est th e track sti ck to ensu re that the cap i s seated pr operly . Enabli[...]

  • Page 52

    52 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om 4 P ress the right- arrow key to cha nge the se tting to a COM port. Ensur e that t he COM p ort that you s elect i s diff er ent fr om th e COM port assign ed to the seri al connector . 5 P re ss the down-a rrow k ey to select Infrared Mo de , and press the ri ght- arrow k [...]

  • Page 53

    Setting Up and Using Y our Computer 53 F or televi sions and audio devices wi thout support for S/PDIF digital audio , you can us e the au dio connecto r on the s ide of the computer to connect the computer to your television or audio device. Dell recommends that you connect video and audio cables to your computer in one of the follo wing combinati[...]

  • Page 54

    54 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om S- Video and Standard A udio Before you begin, ensure that you have the following cables: 1 T urn o ff the computer and t he television and/or audio device you want to connec t. TV/d igital audio a dapter ca ble S-vide o cable audio c able 1H018bk3.book Page 54 M onday, Octo[...]

  • Page 55

    Setting Up and Using Y our Computer 55 HINT : Y ou can conne ct an S-v ideo cabl e direct ly to the S-video connector on the compu ter (without the video adapt er cable) if your televisi on or audio device su pports S-video but not S/PDIF di gital audio. 2 Connect the TV /dig ital audi o adapter ca ble to the S- video TV -out connector on your comp[...]

  • Page 56

    56 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om S- Video and Digital Audi o Before you begin, ensure that you have the following cables: TV/digital audio a dapter ca ble S-vi deo ca ble S/PDIF digi tal audio c able 1H018bk3.book Page 56 M onday, October 14, 2002 2:26 P M[...]

  • Page 57

    Setting Up and Using Y our Computer 57 1 T urn off the computer and the television and/or audio device you want to connect. 2 Connect the TV /dig ital audi o adapter ca ble to the S- video TV -out connector on your computer . 3 Plug one end of the S-video cable into the S-video connector on the TV/digital a udio adapter ca ble. 4 Plug the other end[...]

  • Page 58

    58 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om Composite Video and Standard Audio Before you begin, ensure that you have the following cables: 1 T urn o ff the computer and t he television and/or audio device you want to connec t. 2 Connect the TV/digit al audi o adapter ca ble to the S-vi deo TV -out connector on the co[...]

  • Page 59

    Setting Up and Using Y our Computer 59 3 Plug one end of the compos ite video cable into t he composite video connector on the TV/d igital audio adapter cable. 4 Plug the other end of the compos ite video cable into the composite vid eo con nect or on th e tel evisi on. 5 Plug the single-connector end of the audio cable into the headphone connector[...]

  • Page 60

    60 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om Composite Video and Dig ital Audio Before you begin, ensure that you have the following cables: TV/digital audio a dapter ca ble composi te video ca ble S/PD IF digi tal audi o cable 1H018bk3.book Page 60 M onday, October 14, 2002 2:26 P M[...]

  • Page 61

    Setting Up and Using Y our Computer 61 1 T urn off the computer and the television and/or audio device you want to connect. 2 Connect the TV /dig ital audi o adapter ca ble to the S- video TV -out connector on the computer . 3 Plug one end of the compos ite video cable into t he composite video connector on the TV/d igital audio adapter cable. 4 Pl[...]

  • Page 62

    62 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om 4 Click the Tw i n V i e w ta b or the nV iew tab, depen ding on the v ideo car d you have. 5 Click the Clone button to e nable the tel evision. 6 Click Apply . 7 Click OK to confi rm the settings change. 8 Click Ye s to keep the new sett ings. 9 Click OK . A TI Video Contro[...]

  • Page 63

    Setting Up and Using Y our Computer 63 4 To en abl e digital audio , click to check Enabl e S/PDIF . To di sable digital audio , click to uncheck Enab le S/ PDIF . 5 Click Close . 6 Click OK . 7 Double-click the In terV ideo Wi nD VD i con on the W indows des ktop. 1H018bk3.book Page 63 M onday, October 14, 2002 2:26 P M[...]

  • Page 64

    64 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om 8 Insert a DVD into the D VD dri ve. If the D VD begins play ing, click th e stop butt on. 9 Click the Properties (wrench) icon. 10 Click the Aud io tab. 11 To en abl e digital audio , click Enable S/ PDIF outpu t . To di sable digital audio , click 2 speak er m ode . 12 Cli[...]

  • Page 65

    Setting Up and Using Y our Computer 65 HINT : Icon labels may be visible o nly when you plac e th e point er over t he icon. 5 Select one of the four options to set th e level of surround sound effects. Option 1 is a baseline stereo option and Op tion s 2 , 3 , and 4 are surr ound sound levels. 6 Click Apply , and then click OK to c los e the WinDV[...]

  • Page 66

    66 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om Surge Protec tors Surge protectors and power strip s equipped with surge protection help to prevent damage to your compute r from voltage spikes that can occur during electrical storms or following pow er interruptions. The level of protection is usually commensurate with t [...]

  • Page 67

    Setting Up and Using Y our Computer 67 HINT : T o en sure maximu m batter y operating ti me, connect only your c omputer to a UPS. Connect other devices, su ch as a printer , to a separate power strip that pr ovides surge protection. A UPS prot ects agai nst power fl uctuation s and interr uptions. UP S devices contain a ba ttery that prov ides tem[...]

  • Page 68

    68 Setting Up and Using Y our Computer www .dell .com | suppor t.dell.c om 1H018bk3.book Page 68 M onday, October 14, 2002 2:26 P M[...]

  • Page 69

    SECTION 2 Solving Problems Finding Sol utions Accessin g Help Po w e r P r o b l e m s Start-Up Error Messages Video a nd Display Pro blems Sound and Speake r Probl ems Printer Proble ms Modem and I nternet Connecti on P roblems Scanner P roblems T ouc h P ad or Mou se Prob lems External K eyboard P roblem s Unex pect ed Cha rac ters Drive P roblem[...]

  • Page 70

    70 Solving Problems www .dell .com | suppor t.dell.c om Finding Solutions Sometimes it’s difficult to figure out where to g o for answers. Use this chart to quickly fi nd the answers to your ques tions. HINT : If you hav e a problem with an ex ter nal device, see th e device docum entat ion or c ontact the manufactu rer . ® See pag e 72. See pag[...]

  • Page 71

    Solving Problems 71 See page 75. See page 77. See page 78. See page 79. See page 80. See page 87. See page 82. See page 89. See page 90. See page 87. See page 90. See page 90 . See page 83. See page 81. See page 82. 1H018bk3.book Page 71 M onday, October 14, 2002 2:26 P M[...]

  • Page 72

    72 Solving Problems www .dell .com | suppor t.dell.c om Accessing Help Po w e r P r ob le m s HINT : See the T ell Me How help file for infor mat ion on st andby mode. T o access the help file, see "Accessing Help." T O ACCESS THE T ELL M E H OW HELP FILE 1 Click the Start butto n and th en clic k Help and Support . 2 Click User and syste[...]

  • Page 73

    Solving Problems 73 Ensuring Suffi cient Power for Y our Computer Y our computer ’s Intel ® Mo bile P enti um ® 4 microprocessor requi res mor e power th an the micropro cessor s used in Dell’s previ ous po rtable co mpute rs. Y our c omputer is design ed to us e the 90 - W A C adap ter and th e 4400 -mAh batte ry that ship ped with it ; for [...]

  • Page 74

    74 Solving Problems www .dell .com | suppor t.dell.c om NOTICE: Do no t use an AC a dapter rate d under 70 W or a batt er y ra ted under 360 0 mAh in this c omputer . T o do so will cause in determinate results, includin g data loss and /or immediate sy stem shutdown. Using one of these lower -powered components will cause a SYSTEM CONFIGURATION ER[...]

  • Page 75

    Solving Problems 75 Video and Display Problems If the display is blank HINT : If yo u are using a program that requires a higher resolution tha n your compu ter supports, Dell rec ommend s that you attach an external monitor t o your c omputer . N ON - SYSTEM DISK ERROR — A floppy d isk is in the flop py drive. Remo ve the floppy d isk and resta [...]

  • Page 76

    76 Solving Problems www .dell .com | suppor t.dell.c om If the display i s difficult to rea d If only part of the displ ay is readable S WITCH THE VIDE O IMAGE — If your computer is attached to an external monit or , pre ss to s witch the vid eo imag e to th e disp lay . A DJUST THE BRIGHTNESS — Se e the T ell Me How help f ile for instru ction[...]

  • Page 77

    Solving Problems 77 Sound and Spe aker Problems If you have a problem with inte grated speakers If you have a problem with e xternal speak ers HINT : The volume control in some MP3 players over rides the Windows vo lume setting. If you have be en listenin g to MP3 songs, make su re that you did not turn the player v olume do wn or off. A DJUST THE [...]

  • Page 78

    78 Solving Problems www .dell .com | suppor t.dell.c om Printer Problems T EST THE SPEAK ERS — Plug the s peaker audio cable i nto the lin e-out connec tor on the comp uter . Ensure tha t the headph one volume c ontrol is turned up. Play a music CD. R UN THE SPEAKER SELF - TEST — Som e spe aker syste ms have a self-test button on t he subwoofer[...]

  • Page 79

    Solving Problems 79 Modem and Internet Connection Proble ms NOTICE: Connect th e modem to a n analog telep hone wall jack only . Connecti ng the mode m to a dig ital tele phone ne twork dama ges the modem . NOTICE: Mode m and network connec tors look sim ilar . Do not plug a telephone l ine into the network connector . HINT : If you can connect to [...]

  • Page 80

    80 Solving Problems www .dell .com | suppor t.dell.c om Scanner Problems C HECK THE TELEPHONE LINE — T ry us ing a d ifferent te lephone line. If you ar e using a line tha t is 3 m (10 ft) or more in leng th, try a sh orter one. I RREGULA R DIAL TONE — If yo u have vo ice ma il service , you mi ght hear an irregular dial tone when you have mes [...]

  • Page 81

    Solving Problems 81 T ouch P ad or Mouse Problems C HECK THE SCA NNER CABLE CONNECT ION — Ens ure that the sc anner cabl e is firm ly conn ected to the compu ter an d to the sca nner . U NLOC K THE SCANNER — Ensure t hat your s canner is unlock ed if it ha s a locking tab or button . R EINSTALL THE SCANNER DRIVER — See the sc anner do cumenta[...]

  • Page 82

    82 Solving Problems www .dell .com | suppor t.dell.c om External K eyboard Problems HINT : When you attach an exter nal keyboard, the integrat ed keybo ard remains fully fun ctional. Unexpected Characters C HECK THE KEYBO ARD CABL E — Shut down t he computer (see page 42). Disconnec t the keyboar d cable and check it for damage. F or PS/2 cables [...]

  • Page 83

    Solving Problems 83 Drive Problems HINT : For in formation on saving files to a floppy disk, s ee the T ell Me How help file. T o access the help file, see pa ge 72. If you cannot save a file to a floppy disk drive E NSURE THAT W INDOWS ® RECOGN IZES THE DR IVE — C lick the Star t butt on and cl ick My Comp uter . If t he dr ive is not li sted, [...]

  • Page 84

    84 Solving Problems www .dell .com | suppor t.dell.c om If you c annot play a CD, CD-RW , or DVD HINT : Because o f different worldwide file types, not all DVD titles work in all D VD drives. High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a defect with the drive or the CD. R EINSTALL THE DRIVE 1 Save and c[...]

  • Page 85

    Solving Problems 85 If you c annot eject the CD, CD-RW , or DVD drive tr ay If you hear an unfamiliar scr aping or grinding sound R EINSTALL THE DRIV E 1 Save and close an y open files, e xit any open progra ms, and shut down the computer . 2 If the drive is installed in t he module bay , remove the driv e. See "Abou t the Module Bay" on [...]

  • Page 86

    86 Solving Problems www .dell .com | suppor t.dell.c om If the CD-RW drive stops writing If you have problems with a hard drive PC Card Probl ems D ISABLE STANDBY MODE IN W INDOWS BEF ORE WRITING TO A CD-RW — Search for t he keyword st andby in the W indow s Help and Support Center . T o access the help file, se e page 7 2. C HANGE THE WRITE SPEE[...]

  • Page 87

    Solving Problems 87 Network Problems Error Mes sages If the message is not listed, see the documentation for the op erating system or the application program that was running at the time the message appear ed. I F YOU HAVE PROBLEMS WITH A D ELL - PROV IDED PC C ARD — Conta ct De ll (see page 12 4). I F YOU HAVE PROBLEMS WITH A PC C AR D NOT PROVI[...]

  • Page 88

    88 Solving Problems www .dell .com | suppor t.dell.c om A FILENAM E CANNO T CONT AIN ANY OF THE FO LLOWING CHARAC TERS : / : * ? “ < > | — Do not use th ese cha racters in filenames . I NSER T BOOTAB LE MEDIA — The operatin g system is try ing to boot to a nonbootable floppy disk or CD. Insert a bootable floppy d isk or CD. N ON - SYS[...]

  • Page 89

    Solving Problems 89 General Program Problems A program crashes HINT : Sof tware usuall y include s installation instr uctions in its docum entati on or on a floppy di sk or CD. A program st ops responding A solid blue screen appea rs Error messages appear S EE THE SOFTWARE DOCU MENTAT ION — Many software manufacturers maintain websites w ith info[...]

  • Page 90

    90 Solving Problems www .dell .com | suppor t.dell.c om E-Mail Problems R esolving Oth er T echnical Problems If Y our Computer Gets W et CAUTION: P erform this procedure only after you are certain that it is safe to do so. If the computer is conn ected to an electrical outlet, Dell recommends th at you turn off AC power at the circuit breaker befo[...]

  • Page 91

    Solving Problems 91 5 Remov e the batt ery . 6 W ipe of f the ba ttery a nd put i t in a s afe plac e to dr y . 7 Remove the hard drive (see page 108). 8 Remove the memory module(s) (see page 105). 9 Open the display and place t he computer right-side up acros s two books or similar prop s to let air circulate all around it. Let the computer dry fo[...]

  • Page 92

    92 Solving Problems www .dell .com | suppor t.dell.c om If th e com puter does not sta rt, or if y ou c annot i dent ify t he da maged components, contact Dell (see page 124). Drivers What Is a Driver? A driver i s a program that controls a device such as a pr inter , mouse, or ke yb o ard . A l l d e vi c es re q ui re a dr i ve r pr o gr a m . A [...]

  • Page 93

    Solving Problems 93 Reinstal ling Dr ivers NOTICE: The Dell Su pport web site an d your Drivers and Utilitie s CD pr ovid e approved drivers for Dell™ co mputers. If you insta ll drivers obtain ed from other sources , your computer mig ht not work cor rectly . Using Windows XP Dev ice Driver Rollback If a problem occurs on y our computer after yo[...]

  • Page 94

    94 Solving Problems www .dell .com | suppor t.dell.c om time that you run the CD, i t might promp t you to inst all setup files . Click OK , and follow the instructions on the screen to continue. 3 Fr o m t h e Language pull-down menu in the toolbar , select your preferr ed language for the driver or utility (if available). A welcome screen appears[...]

  • Page 95

    Solving Problems 95 6 Double-click the name of the device for which you ar e installing the driver . 7 Click the Driver tab and then click Update Driver . 8 Click Insta ll from a list or specific location (Adva nced) , a nd th en click Next . 9 Click Browse , and browse to the location to which you pr eviously extracted the driver files. 10 When th[...]

  • Page 96

    96 Solving Problems www .dell .com | suppor t.dell.c om 8 Double-click the icon for the specific device in the expanded lis t. The P roperties window appe ars. If an IRQ conflict e xists, the Device status area i n the Pr o pe r t i e s window reports what other devices are sharing the device's IRQ. 9 Resolve any IRQ conflicts. Y ou can also u[...]

  • Page 97

    Solving Problems 97 NOTICE: It is impo rtant to make regu lar backups of your data file s. System R estore does not monitor cha nges to or re cover your data files. If the original data on t he hard disk is accide ntally erased or over written, or if i t becomes inaccess ible bec ause of a hard disk malf unction, us e your ba ckup fil es to recover[...]

  • Page 98

    98 Solving Problems www .dell .com | suppor t.dell.c om 5 Click Create . 6 Click OK. Rest oring the Computer to an Earlier Opera ting State If problems occur afte r installing a device driver , fi rst try using Device Driver Rollback (see page 93). If Device Driver Ro llback does not resolve the problem, then use System R estore. NOTICE: Before res[...]

  • Page 99

    Solving Problems 99 Undoing the L ast System R estore NOTICE: Save and clo se all open fi les and exi t all open pro grams. Do not alter , open, or delete any files or program s until the system restoration is complete. 1 Click the Start button, poin t to All P rogram s → Accessories → System T ools , and then click System Restore . 2 Select Un[...]

  • Page 100

    100 Solving Problems www .dell .com | suppor t.dell.c om NOTICE: The Operatin g System CD provide s options for reinstalling Windows XP . The option s can over write fi les and possib ly affect progr ams installe d on you r hard drive . Therefo re, do not reinstal l Windows X P unle ss instr ucted to do so by a Dell technical support represen tativ[...]

  • Page 101

    Solving Problems 101 5 P ress to select the highlighted partition (recommended), and then follow the instructions on the screen. HINT : The time requ ired to complete t he setup depends o n the size of t he hard dri ve and the speed of your com puter . Y ou can step away from the computer a t this time if you need t o do so. The Wi ndo w s X P Se t[...]

  • Page 102

    102 Solving Problems www .dell .com | suppor t.dell.c om 7 If you ar e reinstalling W indows XP Profess ional, you may be prompted to provide further network information regarding your network configuration, such as the domain name or workgroup name. If you are unsure of your s ettings, accept the default selections. W i ndows XP installs the opera[...]

  • Page 103

    SECTION 3 Adding and R eplacing P arts Re p l a c i n g t h e Pa l m Re s t s Adding Memory R eplacin g the Har d Drive 1H018bk3.book Page 103 Monday, October 14, 2002 2:26 PM[...]

  • Page 104

    104 Adding and R eplacing P arts www .dell .com | suppor t.dell.c om R eplacing the P alm R ests 1 Save and cl ose any open files, exit any open programs, and s hut down the comput er (see pa ge 42). 2 If the computer is connected (dock ed) to a docking device, undock it. 3 Keep the display open, and tilt the comput er back so that you can access t[...]

  • Page 105

    Adding and R eplacing P arts 105 Adding Memor y Y ou can incr ease your computer memory by installing memory modules on the syst em board. See "Specificat ions" on pa ge 112 for info rmation on the memory supported by your computer . Be sure to add only memory modules that are intended for your computer . HINT : Memo r y modules purcha se[...]

  • Page 106

    106 Adding and R eplacing P arts www .dell .com | suppor t.dell.c om 6 T urn the computer over , remove the screw(s) from the memory module cover , and lift up the cover . NOTICE: T o prev ent damage to the memor y modu le connector , do not use tools to spread the inner metal tabs that secure the memo ry module. 7 If you ar e replacing a memory mo[...]

  • Page 107

    Adding and R eplacing P arts 107 NOTICE: If you ne ed to install me mor y modules in two con nectors, install a memory module in the connector la beled “ JDI M (DIMMA)” before you install a module in the co nnector labeled “ JDIM2 ( DIMMB) .” 8 Ground yourself and install the new memory module: HINT : If the memor y module is not installe d[...]

  • Page 108

    108 Adding and R eplacing P arts www .dell .com | suppor t.dell.c om 10 Insert the battery int o the batt ery bay , or conn ect the AC adap ter to your computer and an elect rical outlet. 11 Tu r n o n t h e c o m p u t e r . As the computer boots, it detects the addi tional memory and automatically upda tes the s ystem conf iguration informat ion.[...]

  • Page 109

    Adding and R eplacing P arts 109 HINT : Dell do es not guarant ee compat ibili ty or provid e support for hard drives from sources other than D ell. T o replace the hard drive in the har d drive ba y : 1 Make sure that the work surface is flat and clean to prevent scratching the computer cove r . 2 Save and cl ose any open files, exit any open prog[...]

  • Page 110

    110 Adding and R eplacing P arts www .dell .com | suppor t.dell.c om 10 Slide the hard drive out of the computer . 11 Remove the new drive from its packaging. Save the original packaging to use when storing or shipping the har d drive. NOTICE: Use firm an d even pressure to slide the drive i nto place. If you force the hard drive in to place using [...]

  • Page 111

    SECTION 4 Appendix Spec ificat ion s System Se tup Overview Dell T ec hnica l Su pport Policy (U .S. Only) Contact ing Dell R egulato r y Notices Limited W arranties and R etu r n P olicy 1H018bk3.book Page 111 Monday, October 14, 2002 2:26 PM[...]

  • Page 112

    112 Appendix www .dell .com | suppor t.dell.c om Specifications Micr opro cesso r Microprocess or types Intel ® Mobil e P ent ium ® 4 L1 cache 8 KB (int ernal) L2 c ache 512 KB External bus frequency 400-MHz front -side bus System Information System ch ip set Intel 845MP Data bus width 64 bits Micro proce ssor addr ess bus width 32 bits Graphics [...]

  • Page 113

    Appendix 113 Maximum memory 1024 MB Memory ac cess time : clock s peed 266 MHz Ports and Connectors Serial 9-pin conne ctor; 16550C-compatible, 16-byte bu ffer conne ctor P aralle l 25-h ole conn ector ; unid ir ectional, bidirectional, or ECP Vid eo 15 -h ol e VG A c on ne c tor Au dio ster eo (line -in) mini conne ctor ; micr ophone mini conne ct[...]

  • Page 114

    114 Appendix www .dell .com | suppor t.dell.c om Network adapter 10/100 Ethernet LAN on system board Wi r e l e s s i n t e r n a l M i n i P C I Wi - Fi ( 8 0 2 . 1 1 b ) w i r e l e s s support Video Video type 12 8-bit hardware accelerated Data bus 4X AGP Vi deo controller NVIDIA GeF orce4 440 Go™ A TI Mo bili ty™ R ADEO N™ 9 000 Video mem[...]

  • Page 115

    Appendix 115 Display T ype (active-ma trix TFT) SXGA+, U XGA, or Del l UltraSharp™ UXGA T FT Dimensions: Height 228.1 mm ( 9 inches) W idth 304.1 mm (12 inches) Diagona l 380.1 mm ( 15 inches ) Maximum reso lutions 1400 x 1050 at 1 6.8 million colors (S XGA+) 1600 x 1 200 at 16 .8 mil lion col ors (UXG A and Dell Ultra Sharp UXGA TFT) Response ti[...]

  • Page 116

    116 Appendix www .dell .com | suppor t.dell.c om To u c h P a d X/Y p osition resolut ion (graphics table mode) 240 cpi Size: W i dth 64 .88-mm (2. 55-inch ) sens or -acti ve area Height 48.88- mm (1.9 2-inch) rectangle Tr a c k S t i c k X/Y p osition resolut ion (gra phics ta ble mo de) 250 count/s ec @ 100 gf Size protrudes 0.5 mm hig her than s[...]

  • Page 117

    Appendix 117 AC Adapter Input v oltage 90 to 13 5 V AC and 164 to 26 4 V AC Input cur rent (maximum) 1.5 A Input freque ncy 47 to 63 Hz Output curr ent 5.5 A (maxi mum at 4-seco nd pulse); 4.5 A (continuous) Output power 90 W Rated output voltage 20 VDC Dimensions: Height 27.94 mm ( 1.1 inches) W i dth 58 .42 mm (2.3 in ches) Depth 133.85 mm (5.2 5[...]

  • Page 118

    118 Appendix www .dell .com | suppor t.dell.c om Envir onmen tal T emperature ran ge: Operating 0 ° to 3 5 ° C (32 ° to 95 ° F) Storage –40 ° to 6 5 ° C (–40 ° to 149 ° F) Relati ve h umidity (maxi mum): Operat ing 10% to 90% ( noncond ensing) Storage 5% to 95% (noncondensin g) Maximum vibration (usi ng a random-vibration s pectrum that[...]

  • Page 119

    Appendix 119 System Setup Over view HINT : Y our operat ing system may automatically configure mos t of the options ava ilable in th e system setup pro gram, thus overridi ng op tions that you set th roug h the system setup pro gram. (An exception is the External Hot Key option, which y ou ca n disable or enable only throu gh the system setup progr[...]

  • Page 120

    120 Appendix www .dell .com | suppor t.dell.c om A box in the upper -right corner of the sc r een displays help informatio n for the currently highlight ed option; a box i n the lower-right corner displ ays information about the comput er . Syst em setup k ey functi ons ar e listed across the bottom of the screen. The screens display such informati[...]

  • Page 121

    Appendix 121 • T o enable or disable a device, highlight the item and press . Enabled items ap pear as white and display a small triangle to the left; disabled items appear blue or dimme d without a triangle. • T o reor der a device in the list, highlight the device and then press or (not case-s ensitive) to move the highli ghted device up or d[...]

  • Page 122

    122 Appendix www .dell .com | suppor t.dell.c om Dell provides lim ited technical support for the computer and any “Dell- inst alle d” s oftw are an d peri phe rals 1 . Support f or third-party so ftware and peripherals is provided by the original manufactur er , including those purchased and/or installed throug h Dell Softwa re and P eri phe r[...]

  • Page 123

    Appendix 123 R et urning Items for Warranty R epair or Credit P repar e all items being returned, whether for r epair or credit, as follows: 1 Call Dell to obtain an authorizati on number , and write it clearly and prominently on the outside of the box. F or the t elephone number to call, see "Contact ing Dell" on page 124. 2 Include a co[...]

  • Page 124

    124 Appendix www .dell .com | suppor t.dell.c om Contacting Dell T o contact Dell electronical ly , you can access the following web sites: • www .dell.com • supp ort .del l.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medi um/larg e business customers , including P remier ,[...]

  • Page 125

    Appendix 125 Aust rali a (S ydney ) Inte rnational Acce ss Code: 0011 Country Code: 61 City Code: 2 E-mail (A ustrali a): au_tec h_suppo rt@dell. com E-mail (New Zealand): nz_tech_support@dell.com Home a nd Sma ll Busine ss 1-30 0-65-5 5-33 Govern ment and Business toll- free: 1-800-63 3-559 Preferr ed Accoun ts Div ision (P AD) toll- free: 1-800 -[...]

  • Page 126

    126 Appendix www .dell .com | suppor t.dell.c om Bermuda General Suppo rt 1-800-3 42-0671 Bolivia General Support toll-free: 800-10 -0238 Brazil Inte rnational A ccess Code: 00 Country Code: 55 City Code: 51 We b s i t e : www .dell.com/br Cust omer Support, T echnic al Suppo rt 0800 90 33 55 T ech Supp ort F ax 51 481 5470 Customer Care F ax 51 48[...]

  • Page 127

    Appendix 127 Chin a (Xi amen ) Country Code: 86 City Code: 592 T e ch Support website: support.ap.dell.com/china T ech Su pport E-mail: cn_support@d ell.com T e ch Support F ax 818 1350 Home and Small Bu siness T ec hnical S upport toll -free : 800 858 2437 Corp orate Acco unts T e chnical Support toll- free: 800 858 23 33 Cust omer Experi ence tol[...]

  • Page 128

    128 Appendix www .dell .com | suppor t.dell.c om Denmar k (Copenha gen) Inte rnational A ccess Code: 00 Country Code: 45 We b s i t e : support.euro.dell.com E-mail Support (portabl e computers): den_nb k_sup port@ dell.c om E-mail Support (desk top computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com T e chnica[...]

  • Page 129

    Appendix 129 F rance (P aris) (Mont pellier) Inte rnational Acce ss Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/email dell/ Home and Small Business T e chnical Suppor t 0825 387 2 70 Cust omer Ca re 0825 823 8 33 Switc hboard 0825 004 7 00 S w i t c h b o a r d ( c a l l s f[...]

  • Page 130

    130 Appendix www .dell .com | suppor t.dell.c om Hong K ong Inte rnational A ccess Code: 001 Country Code: 852 T e chnical Suppor t (Dimensi on™ and Inspiron ™) 296 931 88 T e chnical Support (Opt iPlex™, Latitude™ , and Dell Precision™) 296 931 91 Custo mer Servi ce (no n-tech nica l, post-s ales is sues) 80 0 93 8291 T ra nsactio n Sale[...]

  • Page 131

    Appendix 131 Italy (Milan) Inte rnational Acce ss Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro.dell.com E-mail: support.euro.dell.com/it/it/ema ildell/ Home and Small Business T e chnical Suppor t 02 577 826 90 Cust omer Ca re 02 696 82 1 14 F ax 02 696 821 13 Switc hboard 02 696 821 12 Corporate T e chnical Suppor t 02 577 8[...]

  • Page 132

    132 Appendix www .dell .com | suppor t.dell.c om Japan (Kawasak i) Inte rnational A ccess Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.jp.dell.c om T e chnical Suppor t (serv ers) toll-free: 01 20-1984 -98 T e chnical Support out side of Japan (servers) 81-44-556 -4162 T e chnical Suppo rt (Di mensio n™ and Insp iron™) toll-f[...]

  • Page 133

    Appendix 133 Latin Amer ica Cust omer T echnical Support ( Austin, T exas, U.S.A.) 512 728- 4093 Cust omer Ser vice (Austin, T exas, U. S.A.) 512 728- 3619 F ax (T e chnical Support and Customer Service) (Austi n, T exas, U .S.A.) 512 728- 3883 Sale s (Austin , T exas , U.S.A .) 512 7 28-4397 Sale sF ax (Aust in, T exas, U.S.A. ) 512 7 28-4600 or 5[...]

  • Page 134

    134 Appendix www .dell .com | suppor t.dell.c om Mexico Inte rnational A ccess Code: 00 Country Code: 52 Custom er T echn ical S upport 001-8 77-384- 8979 or 00 1-877- 269-3 383 Sales 5 0-81- 8800 or 01-800-8 88-3355 Customer Service 001-87 7-384-8979 or 00 1-877- 269-3 383 Main 50 -81-88 00 or 01-800-8 88-3355 Montserrat General Suppor t toll-free[...]

  • Page 135

    Appendix 135 Norway (L ysaker) Inte rnational Acce ss Code: 00 Country Code: 47 We b s i t e : support.euro.dell.com E-mail Su pport (portable computers): nor_ nbk_sup port @dell .com E-mail Support (desktop compu ters): nor_support@dell.com E-mail Support (servers): nordic_server _support@dell.com T e chnical Suppor t 671 168 82 Relational Custome[...]

  • Page 136

    136 Appendix www .dell .com | suppor t.dell.c om Pue rt o Ri co Genera l Support 1-80 0-805-75 45 St. Ki tts and N evis Gen eral Support t oll-free: 1-87 7-441-47 31 St. L uci a Genera l Support 1-80 0-882-15 21 St. V incent an d the Grena dines Genera l Support to ll-free: 1-87 7-270-46 09 Singapore (Singapore ) Inte rnational A ccess Code: 005 Co[...]

  • Page 137

    Appendix 137 Sweden (Upplands V asby) Inte rnational Acce ss Code: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_su pport@del l.com E-ma il Suppo rt for La titude and Inspir on: Swe- nbk_ka ts@d ell.co m E-mail Support for OptiPlex: Swe_kats@de ll.com E-mail Support for Servers : Nordic_server_support@dell.com T [...]

  • Page 138

    138 Appendix www .dell .com | suppor t.dell.c om Thaila nd Inte rnational A ccess Code: 001 Country Code: 66 T e chnical Support toll-free: 0880 060 07 Custom er Servic e (P enang, Ma laysia) 604 633 494 9 Sale s toll- free: 0880 06 0 09 T rinidad/T ob ago General Support 1-800-8 05-8035 T urks and Caicos Islands Genera l Support to ll-free: 1-86 6[...]

  • Page 139

    Appendix 139 U.S.A. (Austin, T exas) Inte rnational Acce ss Code: 011 Country Code: 1 Automated Order-Status Service toll-free: 1-80 0-433-9014 AutoT ec h (portable and deskto p computers) toll-free: 1-800-2 47-9362 Cons umer (Home and Home Office) Cust omer T ech nical Support toll-free : 1-800-6 24-9896 Cust omer Serv ice toll -free: 1-800-6 24-9[...]

  • Page 140

    140 Appendix www .dell .com | suppor t.dell.c om R eg ulatory Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in fr ee space or conducte d along power or sig nal leads, that endangers th e fun ctio nin g of a rad io na vig ation or ot he r saf ety s ervi ce or seriou sly degrades, obstructs, or r epeatedly interrupts [...]

  • Page 141

    Appendix 141 Dell computers are designed, tested, and classified for their i ntended electromagnetic enviro nment. Th ese electromagnetic en vironment classificat ions generally r e fer to the following harmoni zed definitions: • Cla ss A i s typi cally for b usine ss o r indu stri al e nviro nme nts. • Class B is typically for r esidential env[...]

  • Page 142

    142 Appendix www .dell .com | suppor t.dell.c om NOM Information (Me xico Only) The following information is provi ded on the device(s) described in this document in compliance with the r equirements of the official M exican standar ds (NOM): Exporter: Dell Computer Corporation One Dell W ay Round Rock, TX 78682 Importer: Dell Computer de México, [...]

  • Page 143

    Appendix 143 CE Mark Notice This equipment complies with the essential requirements of the European Union Dir e ctive 1999/5/EC . 1H018bk3.book Page 143 Monday, October 14, 2002 2:26 PM[...]

  • Page 144

    144 Appendix www .dell .com | suppor t.dell.c om 1H018bk3.book Page 144 Monday, October 14, 2002 2:26 PM[...]

  • Page 145

    Appendix 14 5 Limited W arranties and R eturn Policy Dell -bran ded hardw are prod ucts purch ase d in th e U .S. or Can ada c ome w ith e ith er a 90 -day (U.S . onl y), on e-ye ar , two-year , three-year , or four-year limited warran ty . T o determine wh ich warranty yo u purchased, see the Del l invoi ce that ac companie d your comput er . The [...]

  • Page 146

    146 Appendix www .dell .com | suppor t.dell.c om SOME ST A T ES DO NOT ALLO W THE EXCLUSION OR LIMIT A TIO N OF INCIDE NT AL OR CONSEQUENTIAL DAMA GES, SO THE ABO VE LIMIT A TION OR EXCL USION MA Y NOT APPL Y TO YO U . How long does this l imited warranty last? This l imit ed wa rran ty la sts fo r the tim e perio d in dicate d on your i nvoic e, e[...]

  • Page 147

    Appendix 14 7 If we d eterm ine that the pro duct is n ot cove red unde r this w arranty , we wi ll noti fy you a nd info rm you of servic e alternatives that are available to you on a fee basis. NOTE: Before you ship the prod uct(s) to us, make sure to back up the data on the hard driv e(s) and any other storage devi ce(s) in the produc t(s). R e [...]

  • Page 148

    148 Appendix www .dell .com | suppor t.dell.c om What do I do if I am not satisf ied? W e pride oursel ves on o ur great cus tomer s ervice . If you a re not sati sfied wi th the service y ou receive under th is limite d warr anty , pleas e let us know . W e hav e foun d that the best way to resolve issu es regardin g our lim ited warra nty is to w[...]

  • Page 149

    Appendix 14 9 • Recond itio ned o r Refurb ished Dell- Bran ded H ardw are Produc ts and P ar ts — All r econditioned o r re furbish ed Dell-br anded ser ver and storage products may be r e turn ed within thirty d ays fr om the inv oice date. All other r econdit ioned or r e furbis hed Dell-b randed har dware products a nd parts may b e re turn[...]

  • Page 150

    150 Appendix www .dell .com | suppor t.dell.c om WE DO NO T ACCEPT LIABILITY BEYOND THE REMEDIES PRO VIDED FOR IN TH IS W ARRANTY ST A TEMENT OR F OR SPECIAL, I NDIRECT , CONSEQUENTIAL, OR INCIDENT AL D AMAGES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABIL TY FOR THIRD P ARTY CLAIMS A GAINST YOU FO R DA M A GE S , F O R P R O D U C TS N O T BE I N G[...]

  • Page 151

    Appendix 15 1 When you co ntac t us, we wi ll issu e a Retu rn Mat erial Authori zation Numb er for you to incl ude wi th yo ur return . Y ou must r eturn t he produc ts to us in their original or equ ivalent pa ckagin g, pr epay ship ping char ges, and in sure the sh ipment or acce pt the risk if the produ ct is lo st or dam aged in shipm ent. W e[...]

  • Page 152

    152 Appendix www .dell .com | suppor t.dell.c om What do I do if I am not satisf ied? W e pride oursel ves on o ur great cus tomer s ervice . If you a re not sati sfied wi th the service y ou receive under th is limite d warr anty , pleas e let us know . W e hav e foun d that the best way to resolve issu es regardin g our lim ited warra nty is to w[...]

  • Page 153

    Appendix 15 3 T o return produ cts, you must call Dell Cust omer Ser vice at 1- 800-387- 5759 to recei ve a Credit Retu rn Au thorizatio n Number . T o ex pedite the process of your re fund or cr edit, De ll exp ects you t o retu rn the produc ts to Dell in their original pac kaging with in five days of the date that Del l issues the Credit Return [...]

  • Page 154

    154 Appendix www .dell .com | suppor t.dell.c om One- Y ear End-User Manufacturer Guar antee (L atin America and the Caribbean Only) Guar ante e Dell Com puter Co rpora tion ("Del l") warrant s to the end u ser in acco rdance with the fo llowing p rovisio ns that its branded hardware products, purchased by the end user from a Dell company[...]

  • Page 155

    Appendix 15 5 Dell Comp uter de Colom bia Corpor ation Carrera 7 #115-33 Of icina 603 Bogo ta, Colombi a Dell Computer de Mexico SA de CV P ase o de la Reforma 2 620 - 1 1° Piso Col. L omas Altas 11950 Méxic o , D.F . Inte l ® W arranty Statement f or P entium ® and Celeron ® Proc essors Only (U.S. and Can ada Only) 1H018bk3.book Page 155 Mond[...]

  • Page 156

    156 Appendix www .dell .com | suppor t.dell.c om 1H018bk3.book Page 156 Monday, October 14, 2002 2:26 PM[...]

  • Page 157

    Index 157 Inde x B batte ry , 72 BIOS, 119 C CD-RW drive blank d iscs, 4 0 copying CDs, 3 9 Easy CD C reator B asic , 4 0 fixing problems, 8 6 characters unexpected, 8 2 compute r crashes, 8 9 error messages, 7 4 specificati ons, 1 1 2 turning off, 4 2 conflicts res o l vi n g so ft w a re a n d hardwar e incompatibil ities, 9 5 contact numbers, 12[...]

  • Page 158

    158 Index 158 Index M memory add ing, 1 0 5 r e m o v i n g , 106 messages sta rt-up , 7 4 N network fixing problems, 8 7 setting up the docking device, 6 5 P palm r est, 104 PC Cards fixing problems, 8 6 powe r fixing problems, 7 2 protection devices, 6 5 turning off, 4 2 prin ter cable, 3 4 connecting, 3 4 para llel, 3 4 setting up, 3 4 USB, 3 5 [...]

  • Page 159

    Index 159 W warranty , 145 wet comp uter , 90 Wi n d o w s X P device driver rollback, 9 3 help, 7 2 re installing, 9 9 1H018bk3.book Page 159 Monday, October 14, 2002 2:26 PM[...]

  • Page 160

    160 Index 160 Index 1H018bk3.book Page 160 Monday, October 14, 2002 2:26 PM[...]

  • Page 161

    DELL INFORMA TION DEVEL OPMENT P ostsc r ipt Imaging and Pr inting Specifications ENGLIS H ( Completed by Information Development ) LOCA L IZ A TI ON ( Heavily outlined boxes complet ed by Agency ) MILEST ONE NAME: Comaneci Owner ’s Manual PAT H : (S:SYSTEMSComanec iOwnerA03English) LANGUAGES: English ------- ------ ------- --- Ag ency: P AR[...]

  • Page 162

    FILE NA ME(S) & P AGE COUN T: Section Filename Page Count Page Numbers * Localization Supplier: Revise f ile name, page count, and page number columns Full Cover (AMF): Or Full Cover (EMF): Or Full Cover (AP CC): Or Full Cover (CCC): T itle Page: TOC : Safety: Section 1: Section 2: Section 3: Section 4: W arranty: Index: 1H018am3.ps 1H018em3.ps[...]