Dell 6400 manual

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ Inspiron™ 6400/E1505 Owner’ s Manual Model PP20L[...]

  • Page 2

    Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death. Abbreviations[...]

  • Page 3

    Contents 3 Contents Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1 About Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Determining Y our Co mputer’ s Configuration . . . . . . . . . . . . . . . . . . 15 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    4 Contents 3 Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Adjusting Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Switching the Video Image . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Setting Display Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 4[...]

  • Page 5

    Contents 5 6 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Playing CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Copying CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 How to Copy a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Using Blank[...]

  • Page 6

    6 Contents 8 Setting Up a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Phy sically Connecting to a Network or Broadband Modem . . . . . . . . . . 69 Network Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Wireless Local Area Network (WLAN) . . . . . . . . . . . . . . . . . . . . . 70 What Y ou Need to[...]

  • Page 7

    Contents 7 E-Mail, Modem, an d Internet Problems . . . . . . . . . . . . . . . . . . . . . 84 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 ExpressCard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 IEEE 1394 Device Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Keybo[...]

  • Page 8

    8 Contents Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Reinstalling Driv ers and Utilities . . . . . . . . . . . . . . . . . . . . . 100 Resolving[...]

  • Page 9

    Contents 9 12 Dell™ QuickSet Features . . . . . . . . . . . . . . . . . . . . . . . 129 13 T raveling With Y our Computer . . . . . . . . . . . . . . . . . . . . 131 Identifying Y our Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Packing the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 T ravel T ips [...]

  • Page 10

    10 Contents Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181[...]

  • Page 11

    Finding Information 11 Finding Information NOTE: Some features or media may be optional and may not sh ip with your computer . So me features or media may not be available in certain countries. NOTE: Additional information may ship with your computer . What Are Y ou Looking For? Find It Here • A diagnostic program for my computer • Drivers for [...]

  • Page 12

    12 Finding Information • How to set up my computer Setup Diagram • Service T ag and Express Service Code • Microsoft W indows License Label Service T ag and Microsoft ® Windows ® License These labels are located on the bottom of your computer . • Use the Service T ag to identify your computer when you use support.dell.com or contact techn[...]

  • Page 13

    Finding Information 13 • Solutions — T roubleshooting hints and tips; articles from technicians; online courses; and frequently ask ed questions • Community — Online disc ussion with other Dell customers • Upgrades — Upgrade informa tion for components, such as memory , the hard drive, and the operating system • Customer Care — Cont[...]

  • Page 14

    14 Finding Information • How to reinstall my operating system Operating Sy stem CD NOTE: The Operating Sy stem CD is optional and may not ship with your computer . The operating system is alread y installed on your computer . T o reinstall your operating system, use one of the following methods: • Microsoft W indows System Restore — Microsoft[...]

  • Page 15

    About Y our Computer 15 About Y our Computer Determining Y our Computer’ s Configuration Based on selections that you made when purchasing your computer , your computer has one of several different video controller configuration s. T o determine your computer ’s video controller configuration: 1 Access the Microsoft ® W indows ® Help and Supp[...]

  • Page 16

    16 About Y our Computer Front V iew DISPLAY LATCH RELEASE — P ress to release the display latches and open the display . DISPLAY — F or more information about your display , see "Using the Display" on page 33. 1 display latch release 5 touch pad 9 keyboar d 2 display 6 media control buttons 10 Dell MediaDirect™ button 3 power button[...]

  • Page 17

    About Y our Computer 17 POWER BUTTON P ress the power button to turn on th e computer or to enter or exit a power management mode. See "P ower Management Modes" on page 41. DEVICE STATUS LIGHTS If the computer is connected to an electric al outlet, the ligh t operates as follows: • Solid green: The battery is char ging. • Flashing gre[...]

  • Page 18

    18 About Y our Computer TOUCH PAD — P rovides the functionality of a mouse. Silk screening on the touch pad indicates scrolling capabilities. MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback. SPEAKERS — T o adjust the volume of the inte grated speakers, press the media control buttons or speak er-volume keyboar d shortcuts. [...]

  • Page 19

    About Y our Computer 19 KEYBOARD AND WIRELESS STATUS LIGHTS The green lights located above the k eyboard indicate the following: DISPLAY LATCHES — Keep the display closed. T urns on when the numeric keypad is enabled. T urns on when the uppercase letter function is enabled. T urns on when the scroll lock function is enabled. T urns on when wirele[...]

  • Page 20

    20 About Y our Computer Left Side V iew CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Rest ricting the airflow can damage the computer or cause a fire. AIR VENT — The computer uses fans to create airf[...]

  • Page 21

    About Y our Computer 21 OPTICAL DRIVE BAY — Y ou can install devices such as a DVD drive or other optical drive in the optical drive bay . F or more information, see "Optical Drive" on page 111. OPTICAL - DRIVE - TRAY EJECT BUTTON — P ress this button to eject a CD or DVD from the optical drive. Right Side V iew HARD DRIVE — Stores [...]

  • Page 22

    22 About Y our Computer AUDIO CONNECTORS USB CONNECTORS IEEE 1394 CONNECTOR — Connects devices supporting IEEE 1394 high-s peed transfer rates, such as some digital video cameras. Back V iew Attach headphones or speakers to the connector . Attach a microphone to the connector . Connect USB devices, such as a mouse, ke yboar d, or printer . Y ou c[...]

  • Page 23

    About Y our Computer 23 AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer . The AC adapter converts A C power to the DC power requir ed by the computer . Y ou can connect the A C adapter with your compute r turned either on or off. CAUTION: The AC adapter works with elec trical outlets worldwide. Howeve r , power connectors and power [...]

  • Page 24

    24 About Y our Computer Bottom V iew BATTERY CHARGE GAUGE — P r ovides information on the battery charge status. See "Checking the Battery Char ge" on page 40. OPTICAL - DRIVE LOCKING SCREW — Secures the optical drive in the optical drive bay . F or more information, see "Optical Drive" on page 111. BATTERY - BAY LATCH RELEA[...]

  • Page 25

    Setting Up Y our Computer 25 Setting Up Y our Computer Connecting to the Internet NOTE: ISPs and ISP offering s vary by country . T o connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Y our ISP will offer one or mo re of the following In ternet connection options: • Dial-up connections that pr[...]

  • Page 26

    26 Setting Up Y our Computer • If you have already obtained setup information from your ISP but you did not r eceive a setup CD, click Set up my connection manually . • If you have a CD, click Use the CD I got from an ISP . 5 Click Next . If you selected Set up my connection manually , continue to step 6. Otherwis e, follow the instructions on [...]

  • Page 27

    Setting Up Y our Computer 27 Prepare the New Computer for the File T ransfer 1 Start the F iles and Settings T ransfer Wizard. 2 When the F iles and Settings T ransfer Wizard welcome screen appears, click Next . 3 On the Which computer is this? screen, click New Computer and click Next . 4 On the Do you have a Windows XP CD? screen, click I will us[...]

  • Page 28

    28 Setting Up Y our Computer Create a Wizard Disk 1 Click the Start button. 2 Click F iles and Settings T ransfer Wizard . 3 When the F iles and Settings T ransfer Wizard welcome screen appears, click Next . 4 On the Which computer is this? screen, click New Computer and click Next . 5 On the Do you have a Windows XP CD? screen, click I want to cre[...]

  • Page 29

    Setting Up Y our Computer 29 Setting Up a Printer NOTICE: Complete the operating sy stem setup before you connect a printer to the computer . See the documentation that came with the p rinter for setup informat ion, including how to: • Obtain and install updated drivers. • Connect the printer to the computer . • Load paper and install the ton[...]

  • Page 30

    30 Setting Up Y our Computer 3 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 4 Install the printer driver if necessary . See th e documentation that came with your printer . Power Protection Devices Several devices are available to protect against power fluctuations and failur es:[...]

  • Page 31

    Setting Up Y our Computer 31 NOTICE: Most surge protectors do not prot ect against power fluc tuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your ar ea, disconnect the te lephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telep[...]

  • Page 32

    32 Setting Up Y our Computer[...]

  • Page 33

    Using the Display 33 Using the Display Adjusting Brightness When a Dell™ computer is running on battery po wer , you can conserve power by setting the brightness to the lowest comforta ble setting by pressing <Fn> an d the up- or down-arrow k ey on the keyboar d. NOTE: Brightness key combinations only affect the display on your portable com[...]

  • Page 34

    34 Using the Display 3 Under Pick a task... , click the area you want to change, or under or pick a Control P anel icon , click Display . 4 T ry different settings for Color quality and Screen resolution . NOTE: As the resolution increases, icons an d text appear smalle r on the screen.[...]

  • Page 35

    Using the Keyboard and T o uch Pad 35 Using the Keyboard and T ouch Pad Numeric Keypad The numeric keypad functions lik e the numeric keypad on an ext ernal k eyboard. Each k ey on the keypad has multiple functions. The k eypad numbers and symbols are marked in blue on the right of the keypad k eys. T o type a number or symbol, pr ess <Fn> an[...]

  • Page 36

    36 Using the Keyboard and T ouch Pad Key Combinations Sy stem Functions Display Functions Power Management Speaker Functions <Ctrl><Shift><Esc> Opens the T ask Manager window . <Fn><F8> Displays icons repr esenting all currently available display options (for example, display only , external monitor or projector only ,[...]

  • Page 37

    Using the Keyboard and T o uch Pad 37 Microsoft ® Windows ® Logo Key Functions QuickSet Key Combinations If QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. F or more inf ormation about QuickSet k ey combinations, right- click the icon in the taskbar , and click H[...]

  • Page 38

    38 Using the Keyboard and T ouch Pad T ouch Pad The touch pad detects the pressur e and movement of your finger to al low you to move the cursor on the display . Use the touch pad and touch pa d buttons as you would use a mouse. • T o move the cursor , lightly slide your finger over the touch pad. • T o select an object, position the cursor on [...]

  • Page 39

    Using a Battery 39 Using a Battery Battery Performance NOTE: For information about the Dell warr anty for your com puter , see the Product Information Guide or separate paper warranty document that shipped with your computer . F or optimal computer performance and to help preserve BIOS setting s, operate your Dell™ portable computer with the batt[...]

  • Page 40

    40 Using a Battery CAUTION: Do not dispose of batterie s with household waste. When your ba ttery no longer ho lds a charge, call your local waste disposal or environm ental agency for advice on disposing of a lithium-ion battery . See "Battery Disposal" in the Product Information Guide . CAUTION: Misuse of the battery may increase the ri[...]

  • Page 41

    Using a Battery 41 Check the Battery Health NOTE: Y ou can check battery health in on e of two way s: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For informa tion about QuickSet, right-click the icon in the taskbar , and click Help . T o check the battery health using the charge gauge,[...]

  • Page 42

    42 Using a Battery T o enter standby mode: • Click the Start button, click T u rn off computer , and then click Stand by . or • Depending on how you set the power management options on the Advanced tab (see "Configuring P ower Management Settings" on page 43) in the P ower Options P roperties window , use one of the following methods:[...]

  • Page 43

    Using a Battery 43 Configuring Power Management Settings Y ou can use the QuickSet P ower Management Wiza r d or W indows P ower Options Properties to configure the power management settings on your computer . • T o access the QuickSet P ower Management W izard, do uble-click the icon in the taskbar . F or more information about QuickSet, click t[...]

  • Page 44

    44 Using a Battery T o remove the battery : 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off or suspended in a power management mode. 3 Slide and hold the battery-bay latch release on the bottom of the computer [...]

  • Page 45

    Using Multimedia 45 Using Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD/DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer wh ile playing CDs or DVDs. 1 P ress the eject button on the front of the drive. 2 P ull out the tray . 3 Place the disc, label side [...]

  • Page 46

    46 Using Multimedia T o format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer . NOTE: Ensure that you follow all copy right laws when you create CDs. F or more information on playing CDs or D VDs, click Help on the CD or DVD player (if available). Copying CDs and DVDs NOTE: Ensure that yo[...]

  • Page 47

    Using Multimedia 47 Using Blank CDs and DVDs CD-R W drives can write to CD recording media only (including high-speed CD-R W media) while DVD-writable drives can write to both CD and D VD recor ding media. Use blank CD-Rs to recor d music or permanently store data files. After the maxi mum storage capacity of a CD-R is reached, you cannot write to [...]

  • Page 48

    48 Using Multimedia • Commercially available D VD players used in home theater systems may not support all available DVD formats. F or a list of formats supported by your D V D player , see the documentation provided with your D VD player or contact the manufacturer . • Do not burn a blank CD-R or CD-R W to its maxi mum capacity; for e xample, [...]

  • Page 49

    Using Multimedia 49 Adjusting the Picture If an error message notifies you that the current r esolution and color depth are using too much memory and preventing D VD playback, adjust the display properties. 1 Click Start → Control P anel → Appearance and Themes . 2 Under Pick a task... , click Change the screen resolution . 3 Under Screen resol[...]

  • Page 50

    50 Using Multimedia Dell MediaDirect and Dell Media Experience Help The Dell media application on your computer prov ides help information. When you launch the media application, click on the desktop icon for additional help. Connecting Y our Computer to a TV or Audio Device NOTE: Video and audio cables for connecti ng your computer to a TV or othe[...]

  • Page 51

    Using Multimedia 51 If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations. NOTE: See the diagrams at the b eginning of each subsection to help you determine which method of connection you should use. • S-video and standard audio[...]

  • Page 52

    52 Using Multimedia S-Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. NOTE: Y ou can connect an S-video cable directly to the S-video TV-out con nector on the com puter (without the TV/digital audio adapter c able) if your TV or audio device supports S-video but not S/ PDIF digital audio. 2[...]

  • Page 53

    Using Multimedia 53 S-Video and S/PDIF Digital Audio 1 T urn off the computer and the TV and/or th e audio device that you want to connect. 2 Connect the composite video adapter to the S- video TV -out connector on your computer . 3 Plug one end of the S-video cable into the S-vide o output connector on the composite video adapter . 1 S-video TV -o[...]

  • Page 54

    54 Using Multimedia 4 Plug the other end of the S-video cable int o the S-video input co nnector on the TV . 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable. 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device. 7 T urn[...]

  • Page 55

    Using Multimedia 55 Composite Video and Standard Audio 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S- video TV -out connector on your computer . 3 Plug one end of the composite video cable into the composite video-output connector on the composite video adapter . 1 a[...]

  • Page 56

    56 Using Multimedia 4 Plug the other end of the composite video cable in to the composite video-input connector on the TV . 5 Plug the single-connector end of the audio cabl e into the headphone connector on the computer . 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio de[...]

  • Page 57

    Using Multimedia 57 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV -out connector on the computer . 3 Plug one end of the composite vide o cable into the composite video-input connector on the composite video adapter . 4 Plug the other end of the composite vi[...]

  • Page 58

    58 Using Multimedia 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 T urn on the TV , turn on any audio device that yo u connected (if applicable), and then turn on the computer . 8 See "Enabling the Display Settings for a TV" on pa ge 63 to ensure that the computer r eco[...]

  • Page 59

    Using Multimedia 59 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on your computer . 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter . Make sure that the r ed, gree[...]

  • Page 60

    60 Using Multimedia Component Video and S/PDIF Digital Audio 1 S-video TV -out connector 2 component video adapter 1 component video adapter 2 component video cable 3 standard audio cable 1 2 1 2 3[...]

  • Page 61

    Using Multimedia 61 1 T urn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video ad apter to the S-video TV -out connector on the computer . 3 Plug all three ends of the component video cable into the component video- output connectors on the component video adapter . Make sure that the r ed, green[...]

  • Page 62

    62 Using Multimedia C OMMENT Enabling S/PDIF Digital Audio If your computer has a D VD drive, you ca n enable digital audio for D VD playback. 1 Click Start , point to All P rograms , and click Po w e r D V D to launch the Cyberlink P owerDVD application. 2 Insert a D VD into the DVD drive. If the D VD begins playing, click the stop button. 3 Click[...]

  • Page 63

    Using Multimedia 63 6 Click the arrows beside the Speaker Configuration setting to scroll through the options, and select the Headphones option. 7 Click the arrows beside the Audio listening mode setting to scroll through the options, and select the CL Headphone option. 8 Click the arrows beside the Dynamic range compression option to select the mo[...]

  • Page 64

    64 Using Multimedia[...]

  • Page 65

    Using Cards 65 Using Cards ExpressCards ExpressCar ds leverage PC Card technology to provide a fast and convenient way to add memory , wired and wir eless network communic ations (including wireless wide area network [WW AN] communications), multimedia, and security features to your computer . See "Specifications" on page 155 for informat[...]

  • Page 66

    66 Using Cards The computer recognizes the Expr essCard and automati cally loads the appropriate device driver . If the configuration program tells you to load the manufactu rer's drivers, use the floppy disk or CD that came with the ExpressCar d. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section,[...]

  • Page 67

    Using Cards 67 Media Memory Cards The 5-in-1 media memory card r eader provides a fast and convenient way to view and share digital photos, music, and videos stor ed on a media memory car d. NOTE: A media memory card is not a bootable device. The 5-in-1 media memory card r eader reads the following media memory cards: • Secure Digital (SD) car d/[...]

  • Page 68

    68 Using Cards Media memory cards ar e generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are k eyed to prev ent incorre ct insertion. If card orientation is not clear , see the do cumentation that came with the card. CAUTION: Before you begin any of the procedures in [...]

  • Page 69

    Setting Up a Network 69 Setting Up a Network Phy sically Connecting to a Network or Broadband Modem Before you connect your computer to a network th at is not wir eless, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapte r connector o[...]

  • Page 70

    70 Setting Up a Network Network Setup Wizard The Microsoft ® W indows ® XP operating system provides a Networ k Setup W izard to guide you through the process of sharing files, printers, or an Inte rnet connection between comput ers in a home or small office. 1 Click the Start button, point to P rograms → Accessories → Communications , and th[...]

  • Page 71

    Setting Up a Network 71 Start Button and Connect T o Opt ion 1 Click the Start button. 2 Po i n t t o Connect T o , and then click Show all connections . If Wireless Network Connection does not appear under LAN or High-Speed Internet , you may not have a wireless network car d. If Wireless Network Connection appears, you have a wireless network car[...]

  • Page 72

    72 Setting Up a Network 9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wir eless router . 10 Ensure that no network or USB cables, other th an the network cable connecting the modem and the wireless router , are connected to the broadband modem. NOTE: Restart your wireless equipment in the [...]

  • Page 73

    Setting Up a Network 73 Determining the Wireless Network Device Manager Depending on the software installed on your compute r , different wir eless configuration utilities may manage your network devices: • Y our wir eless network card’s configuration utility • The W indows XP operating system T o determine which wireless configuration utilit[...]

  • Page 74

    74 Setting Up a Network Enabling/Disabling the Wireless Network Card NOTE: If you are unable to conn ect to a wireless network, ensure th at you have all th e components for establishing a WLAN (see "What Y ou Need to Establish a WLAN Connection" on page 70), and then verify that your wireless network card is enable d by pressing <Fn&g[...]

  • Page 75

    Setting Up a Network 75 • The Dell Mobile Broadband Card Utility (alr eady in stalled on your computer if you purchased the card when you purchased your computer , or on the CD th at accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer , see the Dell Mob ile Broadband Card Uti[...]

  • Page 76

    76 Setting Up a Network[...]

  • Page 77

    Securing Y our Computer 77 Securing Y our Computer Security Cable Lock NOTE: Y our computer does not ship with a security cable lock. A security cable lock is a commercially available anti theft device. T o use the lock, attach it to the security cable slot on your Dell™ computer . F or more information, see the instructions included with the dev[...]

  • Page 78

    78 Securing Y our Computer • Do not share your passwor d with other people. • Ensure that people ar e not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard dr ive. However , they are not foolproof. If you require more security , obtain and use additional forms of prote[...]

  • Page 79

    Solving Problems 79 Solving Problems Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide . When to Use the Dell Diagnostics If you experience a problem with your computer , perform the checks in "Lockups and Software P roblems" on page 91 and run[...]

  • Page 80

    80 Solving Problems The computer runs the P re-boot System Assessment, a series of initial tests of your system board, keyboar d, hard drive, and display . • During the assessment, answer any questions that appear . • If a failure is detected, the computer stops and beeps. T o stop the assessment and restart the computer , press <n>; to c[...]

  • Page 81

    Solving Problems 81 2 If a problem is encountered during a test, a message a ppears with an error code and a description of the problem. W rite down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, co ntact Dell. See "Contacting Dell" on page 133. NOTE: The Servic[...]

  • Page 82

    82 Solving Problems 4 When the tests are completed, if you ar e running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD. 5 When the tests are completed, close the test scr een to return to the Main Menu screen. T o exit the Dell Diagnostics and restart the computer , close the Main Menu screen. Dell Support Utility The Dell S[...]

  • Page 83

    Solving Problems 83 Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . E NSURE THAT M ICROSOFT ® W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the floppy , CD, or DVD drive, is not listed, perform a full scan wit[...]

  • Page 84

    84 Solving Problems If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly . Hard drive problems A LLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may pr event the operating system from starting. T ry allow[...]

  • Page 85

    Solving Problems 85 • If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector , or line splitter , then bypass them and co nnect the modem dir ectly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or mor e in length, try a shorter one. R UN THE M ODEM H ELPER DIAGNOS[...]

  • Page 86

    86 Solving Problems C ACHE DISABLED DUE TO FAILURE — The primary cache internal to the mi croprocessor has failed. Contact Dell. See "Contacting Dell" on page 133. CD DRIVE CONTROLLER FAILURE — The CD drive does not r espond to commands from the computer . See "Drive P roblems" on page 83. D ATA ERROR — The hard drive cann[...]

  • Page 87

    Solving Problems 87 H ARD - DISK DRIVE READ FAILURE — The hard drive may be defective. Shut down the computer , remove the hard drive (see "Hard Drive" on page 112), and boot the computer from a CD. Then shut down the computer , reinstall the hard drive, and r estart the computer . If the problem persists, try another drive. R un the Ha[...]

  • Page 88

    88 Solving Problems M EMORY WRITE / READ FAILURE AT ADDRESS , READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstall the memory modu les and, if necessary , re place them (see "Memory" on page 114). N O BOOT DEVICE AVAILABLE — The computer cannot find the hard driv e. If the har d drive is your boot[...]

  • Page 89

    Solving Problems 89 T IME - OF - DAY NOT SET - PLEASE RUN THE S YS T E M S ETUP PROGRAM — The time or date stor ed in the system setup program does not match the syst em clock. Correct the settings for the Date and Tim e options. See "Using the System Setup P rogram" on page 163 . T IMER CHIP COUNTER 2 FAILED — A chip on the system bo[...]

  • Page 90

    90 Solving Problems Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTE: Use the integrated keyboard when ru nning the Dell Di agnostics or the system setup program . When you attach an external keyboa rd, the integrated keyboard remains fully fun[...]

  • Page 91

    Solving Problems 91 Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . The computer does not start up E NSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: Y ou m[...]

  • Page 92

    92 Solving Problems Dell MediaDirect problems C HECK THE D ELL M EDIA D IRECT HELP FILE FOR INFORMATION — Click the ? icon at the bottom of the Dell MediaDirect scr een to access Help. T O PLAY MOVIES WITH D ELL M EDIA D IRECT , YOU MUST HAVE A DVD DRIVE AND THE D ELL DVD P LAYER — If you purchased a D VD drive with your computer , this softwar[...]

  • Page 93

    Solving Problems 93 R UN THE D ELL D IAGNOSTICS — If all tests run successfully , the error condition is r elated to a software problem. See "Dell Diagnostics" on page 79. Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . I F YOU RECEIVE AN[...]

  • Page 94

    94 Solving Problems NOTE: The icon will appear in the no tification area if the computer ha s a Dell WW AN device installed. Double-click the icon to launch the utility . A CTIVATE THE M OBILE B ROADBAND E XPRESS C ARD — Y ou must activate the Mobile Broadband ExpressCar d before you can connect to the network . P osition the mouse over the icon [...]

  • Page 95

    Solving Problems 95 T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C HECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C ONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power prot[...]

  • Page 96

    96 Solving Problems V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS — 1 Click the Start button, click Control P anel , and then click P rinters and Other Hardware . 2 Click V i ew installed printers or fax printers . If the printer is listed, ri ght-click the printer icon. 3 Click P roperties and click the Po r t s tab. F or a parallel printer[...]

  • Page 97

    Solving Problems 97 Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . No sound from integrated speakers A DJUST THE W INDOWS VOLUME CONTROL — Double-click the speaker icon in the lower -right corner of your screen. Ensur e that the volume [...]

  • Page 98

    98 Solving Problems T ouch Pad or Mouse Problems C HECK THE TOUCH PAD SETTINGS — 1 Click the Start button, click Control P anel , and then click P rinters and Other Hardware . 2 Click Mouse . 3 T ry adjusting the settings. C HECK THE MOUSE CABLE — Shut down the computer . Disconnect th e mouse cable, check it for damage, and firmly reconnect th[...]

  • Page 99

    Solving Problems 99 If the display is difficult to read A DJUST THE BRIGHTNESS — P ress <Fn> and the up- or down-arrow key . M OVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external speak er system includes a subwoofer , ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor [...]

  • Page 100

    100 Solving Problems Many drivers, such as the keyboar d driver , come with your Microsoft ® W indows ® operating system. Y ou may need to install drivers if you: • Upgrade your operating system. • Reinstall your operating system. • Connect or install a new device. Identifying Drivers If you experience a problem with any device, identif y w[...]

  • Page 101

    Solving Problems 101 If Device Driver Rollback does not resolve the pr oblem, then use System Rest ore (see "Using Microsoft W indows XP System Restore" on page 103) to r eturn y our computer to the opera ting state that existed before you installed the new driver . Using the Drivers and Utilities CD NOTE: The Drivers and Utilities CD is [...]

  • Page 102

    102 Solving Problems Manually Reinstalling Drivers NOTE: If your computer has an infrared sens or and you are reinstalling an infr ared sensor driver , you must first enable the infrared se nsor in the sy stem setup prog ram (see "Using the Sy stem Setu p Program" on page 163) before continuing with the driver installation. See "Rein[...]

  • Page 103

    Solving Problems 103 • Dell PC Restore by Symantec r estores your har d drive to the operating state it was in when you purchased the computer . Dell PC Restore permanently deletes all data on th e har d drive and removes any applications installed after you received the co mputer . Use PC Restor e only if System Restore did not resolve your oper[...]

  • Page 104

    104 Solving Problems 4 Select a restor e point and click Next . If a calendar date has only one restor e point, then th at restor e point is automatically selected. If two or more r estore points are available, cl ick the restore point that you pr efer . 5 Click Next . The Restoration Complete screen appears after System Restor e f inishes collecti[...]

  • Page 105

    Solving Problems 105 T o use PC Restore: 1 T urn on the computer . During the boot process, a blue bar with www .dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar , press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let th e computer finish starting, and then r estart the computer aga[...]

  • Page 106

    106 Solving Problems 3 Double-click the filename DSRIRRemv2.exe . NOTE: If you do not log on as a local administrator , a message appears stating th at you must log on as administrator . Click Quit , and then log on as a local administrator . NOTE: If the partition for PC Restore does not exist on your computer’ s ha rd drive, a message appears s[...]

  • Page 107

    Solving Problems 107 NOTICE: T o prevent conflicts with Windows XP , disable any vi rus protection software installed on your computer before you reinstall Windows XP . See the documentation that came with the software for instructions. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System CD. Click Exit if the I[...]

  • Page 108

    108 Solving Problems[...]

  • Page 109

    Adding and Replacing Parts 109 Adding and Replacing Parts Before Y ou Begin This chapter provides procedures for r emoving and installing the components in your computer . Unless otherwise noted, each procedure assu mes that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" (see this page)[...]

  • Page 110

    110 Adding and Replacing Parts Before W orking Inside Y our Computer Use the following safety guidelines to help protec t your computer from potential damage and to help ensure your own personal safety . CAUTION: Before you begin any of the pr ocedures in this section, follow the safety instructions in the Product Information Guide . CAUTION: Handl[...]

  • Page 111

    Adding and Replacing Parts 111 5 Remove the optical drive, if installed, from the optical drive bay . See "Optical Drive" on page 111. 6 P ress the power button to ground the system board. 7 Remove any installed cards from the Expr essCard slot (see page 66) and the 5-in-1 media memory card reader (see page 68). 8 Close the display and tu[...]

  • Page 112

    112 Adding and Replacing Parts Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o prevent data loss, turn off your co[...]

  • Page 113

    Adding and Replacing Parts 113 T o replace the har d drive in the hard drive bay : 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 T urn the computer over , and remove the har d drive screws. NOTICE: When the hard drive is not in the computer , store it in protective antistatic packaging. See "Protecting Against Electr[...]

  • Page 114

    114 Adding and Replacing Parts Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. Memory CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . Y ou can increa[...]

  • Page 115

    Adding and Replacing Parts 115 NOTICE: T o prevent damage to the memory module connector , do not use tools to spread the memory-module securing clips. NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface (such as a connec tor on the back of the compute[...]

  • Page 116

    116 Adding and Replacing Parts NOTE: If the memory module is not installed properly , the computer may not boot pr operly. No error message indicates this failure. 4 Ground yourself and install the new memory module: a Align the notch in the module edge connect or with the tab in the connector slot. b Slide the module firmly into the slot at a 45-d[...]

  • Page 117

    Adding and Replacing Parts 117 Modem CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . If you order ed the optional modem at the same time that you order ed your computer , the modem is already installed. 1 F ollow the procedures in "Befor e Y ou Begin" on p[...]

  • Page 118

    118 Adding and Replacing Parts 4 Install the replacement modem: a Connect the modem cable to the modem. NOTICE: The connector is keyed to ensure correct insertion. If you fee l resistance, chec k the connector and realign the card. b Align the modem with the screw holes and pr e ss the modem down into the connector on the system board. c Replace th[...]

  • Page 119

    Adding and Replacing Parts 119 NOTICE: T o help prevent damage to the sy stem board, you must remove the battery from the battery bay before you begin working inside the computer . 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 Remove the hinge cover .: a Open the display all the way (180 degrees) so th at it lies flat aga[...]

  • Page 120

    120 Adding and Replacing Parts NOTICE: T o help prevent damage to the sy stem board, you must remove the battery from the battery bay before you begin working inside the computer . 1 F ollow the procedures in "Before Y ou Begin" on page 109. 2 Open the display . 3 Remove the hinge cover . See "Hinge Cover" on page 118. 4 Remove [...]

  • Page 121

    Adding and Replacing Parts 121 NOTICE: T o avoid scratching the palm rest wh en replacing the keyboard, hook the tabs along the front edge of the keyboard into the palm rest, and then press on the right edge near the top to snap the keyboard into place before replacing the two screws. Wireless Mini-Card If you order ed a Mini-Card with your co mput[...]

  • Page 122

    122 Adding and Replacing Parts b Release the Mini-Card by pushing the metal securi ng tabs towar d the back of the computer until the card pops up slightly . c Lift the Mini-Card out of its system boar d connector . NOTICE: The connectors are keyed to ensure correct insertion. If y ou feel resistance, chec k the connectors on the card and on the sy[...]

  • Page 123

    Adding and Replacing Parts 123 NOTICE: T o avoid damage to the Mini-Card, never place cables under the card. b Connect the two antenna cables to the Mini-Card (b lack cable to the connector labeled "aux" and the white cable to the connector labeled "main").[...]

  • Page 124

    124 Adding and Replacing Parts Coin-Cell Battery CAUTION: Before you begin any of the procedures in th is section, follow the safety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain ted metal surface (such as a connec t[...]

  • Page 125

    Adding and Replacing Parts 125 When you replace the battery , insert it at a 30-degree angle under the clip with the positive (identified by a plus [+] symbol) side up, and then push it into place. Display CAUTION: Before you begin any of the procedures in th is section, follow the safety instructions in the Product Information Guide . NOTICE: T o [...]

  • Page 126

    126 Adding and Replacing Parts 8 Lift the display up and away from the computer . NOTICE: The standby switch is fragile and easily broken. A voi d knocking the switch when removing and replacing the display . When you replace the display , ensure that the display cable is lying fla t in the display cable channel and securely tuck ed underneath the [...]

  • Page 127

    Adding and Replacing Parts 127 Internal Card With Bluetooth ® Wireless T echnology CAUTION: Before you begin any of the procedures in this section, follow the sa fety instructions in the Product Information Guide . NOTICE: T o avoid electrostatic discharge, gr ound yourself by using a wrist gr ounding strap or by periodically touching an unpain te[...]

  • Page 128

    128 Adding and Replacing Parts[...]

  • Page 129

    Dell™ QuickSet Features 129 Dell™ QuickSet Features NOTE: This feature may not be av ailable on your computer . Dell™ QuickSet provides you with ea sy access to configure or view the following types of settings: • Network connectivity • P ower management •D i s p l a y • System information Depending on what you want to do in Dell™ Q[...]

  • Page 130

    130 Dell™ QuickSet Features[...]

  • Page 131

    T raveling With Y our Computer 131 T raveling With Y our Computer Identifying Y our Computer • Attach a name tag or business card to the computer . • W rite down your Service T ag and store it in a safe place away from the computer or carrying case • Use the Service T a g if you need to report a lo ss or theft to law enforcement officials and[...]

  • Page 132

    132 T raveling With Y our Computer T ravel T ips NOTICE: Do not move the computer while using the optical driv e to prevent loss of data. NOTICE: Do not check the co mputer as baggage. • Consider disabling wireless activity on your comput er to maximize battery op erating time. T o disable wireless activity , press<Fn><F2>. • Consid[...]

  • Page 133

    Contacting Dell 133 Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (support) F or specific web addresses for your country , find t he appropriate country section in the table below . NOTE: T o ll-free numbers are for use within the country for which they are listed. NO[...]

  • Page 134

    134 Contacting Dell Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar E-mail: la-techsupport@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC ® storage products: la_enterprise@dell.com Customer Care toll-free: 0-800-444-0730 T [...]

  • Page 135

    Contacting Dell 135 Barbados W e bsite: www .dell.com/bb E-mail: la-techsupport@dell.com T echnical Support 1-800-534-3142 Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 W e bsite: support.euro .dell.com T ech Support for XPS 02 481 92 96 T ech Support for all other Dell computers 02 481 92 88 T ech Support F ax 02 4[...]

  • Page 136

    136 Contacting Dell Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated Hardwar e and W arranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med./large business, government) toll-free: 1-800-326-9463[...]

  • Page 137

    Contacting Dell 137 China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com T echnical Support F ax 592 818 1350 T echnical Support (Dimension and Inspiron) toll-free: 800 858 2969 T echnical Support (OptiPlex, Latitude, [...]

  • Page 138

    138 Contacting Dell Costa Rica We b s i t e : www .dell.com/cr E-mail: la-techsupport@dell.com T echnical Support toll-free: 800-012-0232 Czech Republic (P rague) International Access Code: 00 Country Code: 420 We b s i t e : support.euro .dell.com E-mail: czech_dell@dell.com T echnical Support 22537 2727 Customer Care 22537 2707 Fa x 22537 2714 T [...]

  • Page 139

    Contacting Dell 139 El Salvador W e bsite: www .dell.com/ec E-mail: la-techsupport@dell.com T echnical Support (T elephonica) toll-free: 8006170 F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 W e bsite: support.euro .dell.com E-mail: fi_support@dell.com T echnical Support 0207 533 555 Customer Care 0207 533 538 Sw[...]

  • Page 140

    140 Contacting Dell Germany (F rankfurt) International Access Code: 00 Country Code: 49 City Code: 69 We b s i t e : support.euro .dell.com E-mail: tech_support_central_europe@dell.com T echnical Support for XPS 069 9792 7222 T echnical Support for all other Dell computers 069 9792-7200 Home/Small Business Customer Care 0180-5-224400 Global Segment[...]

  • Page 141

    Contacting Dell 141 Hong Kong International Access Code: 001 Country Code: 852 W e bsite: support.ap.dell.com T echnical Support E-mail: HK_support@Dell.com T echnical Support (Dimension and Inspiron) 00852-2969 3188 T echnical Support (OptiPlex, Latitude, and Dell P recision) 00852-2969 3191 T echnical Support (servers and storage) 00852-2969 3196[...]

  • Page 142

    142 Contacting Dell Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 We b s i t e : support.euro .dell.com E-mail: dell_direct_support@dell.com Sales Ireland Sales 01 204 4444 Dell Outlet 1850 200 778 Online Ordering HelpDesk 1850 200 778 Customer Care Home User Customer Care 01 204 4014 Small Business Customer Care[...]

  • Page 143

    Contacting Dell 143 Jamaica E-mail: la-techsupport@dell.com T echnical Support (dial from within Jamaica only) toll-free: 1-800-326-6061 or toll-free: 1-800-975-1646 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W e bsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support ou[...]

  • Page 144

    144 Contacting Dell Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 E-mail: krsupport@dell.com Support toll-free: 080-200-3800 Support (Dimension, PDA, Electronics and Accessories) toll-free: 080-200-3801 Sales toll-free: 080-200-3600 Fa x 2194-6202 Switchboard 2194-6000 Latin America Customer T echnical Support (Austin, [...]

  • Page 145

    Contacting Dell 145 Malaysia (P enang) International Access Code: 00 Country Code: 60 City Code: 4 W e bsite: support.ap.dell.com T echnical Support (Dell Pr ecision, OptiPlex, and Latitude) t o l l - f r e e :18 0 08 8 01 9 3 T echnical Support (Dimension, Inspiron, and Electronics and Accessories) t o l l - f r e e :18 0 08 8 13 0 6 T echnical Su[...]

  • Page 146

    146 Contacting Dell Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 We b s i t e : support.euro .dell.com T echnical Support for XPS 020 674 45 94 T echnical Support for all other Dell computers 020 674 45 00 T echnical Support Fa x 020 674 47 66 Home/Small Business Customer Care 020 674 42 00 Relational Custome[...]

  • Page 147

    Contacting Dell 147 P oland (W arsaw) International Access Code: 011 Country Code: 48 City Code: 22 W e bsite: support.euro .dell.com E-mail: pl_support_tech@dell.com Customer Service Phone 57 95 700 Customer Care 57 95 999 Sales 57 95 999 Customer Service F ax 57 95 806 Reception Desk F ax 57 95 998 Switchboard 57 95 999 P ortugal International Ac[...]

  • Page 148

    148 Contacting Dell Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The phone numbers in this section should be called from within Singapore or Malay sia only. W ebsite: support.ap.dell.com T echnical Support (Dimension, Inspiron, and Electronics and Accessories) toll-free: 1 800 394 7430 T echnical Support (OptiPlex, La[...]

  • Page 149

    Contacting Dell 149 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W e bsite: support.euro .dell.com Home and Small Business T echnical Support 902 100 130 Customer Care 902 118 540 Sales 902 118 541 Switchboard 902 118 541 Fa x 902 118 539 Corporate T echnical Support 902 100 130 Customer Care 902 115 236 Switchboard 9[...]

  • Page 150

    150 Contacting Dell Ta i w a n International Access Code: 002 Country Code: 886 We b s i t e : support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electr onics and Accessories) toll-free: 0080 186 1011 T echnical Support (servers and storage) toll-free: 0080 160 1256 Customer Care toll-fr[...]

  • Page 151

    Contacting Dell 151 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W e bsite: support.euro .dell.com E-mail: dell_direct_support@dell.com Customer Care website: support.euro .dell.com/uk/en/ECare/form/home.asp Sales Home and Small Business Sales 0870 907 4000 Corporate/P ublic Sector Sales 01344 860 456 Customer Car[...]

  • Page 152

    152 Contacting Dell U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Hardwar e and W arranty Support (Dell TV , Printers, and Projectors ) for Relationship customers toll-free: 1-877-459-7298 Americas [...]

  • Page 153

    Contacting Dell 153 U.S. V irgin Islands E-mail: la-techsupport@dell.com T echnical Support toll-free: 1-877-702-4360 V enezuela W e bsite: www .dell.com/ve E-mail: la-techsupport@dell.com T echnical Support toll-free: 0800-100-2513 Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail A[...]

  • Page 154

    154 Contacting Dell[...]

  • Page 155

    Specifications 155 Specifications Processor P rocessor type Intel ® Core™Duo processor , Intel Core Solo processor , or Intel Celeron ® M L1 cache 32 KB L2 cache 1 MB, 2 MB External bus frequency (front side bus) 533 MHz and 667 MHz Sy stem Information System chip set Intel 945 GM or Intel 945 PM Data bus width 64 bits DR AM bus width dual-chan[...]

  • Page 156

    156 Specifications 5-in-1 Media Memo ry Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported MS MS P ro SSD/SDIO MMC xD CD T ype I/II & IBM ® Microdrive through ExpressCar d adapter 5-in-1 media memory card connector size 36.8 x 29.3 x 4.75 mm Memory Memory [...]

  • Page 157

    Specifications 157 Communications Modem: Ty p e v .92 56K MDC Controller softmodem Interface Intel High-Definition Audio Network adapter 10/100 Ethernet LAN on system boar d W ireless internal PCI-e Mini-Card WLAN or WW AN support and Bluetooth ® wireless technology support Vide o NOTE: Optional video controller upgrades are available for your com[...]

  • Page 158

    158 Specifications Stereo conversion 24-bit (analog-to-digital and digital-to- analog) Interfaces: Internal Intel High Definition Audio External microphone-in connector , stereo headphones/speakers connector Speaker two 4-ohm speakers Internal speaker amplifier 1- W channel into 4 ohms V olume controls keyboar d shortcuts, program menus, media cont[...]

  • Page 159

    Specifications 159 Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWER TY/AZER TY/Kanji T ouch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Wi d t h 73.0-mm (2.9-inch) sensor -active area Height 42.9-mm (1.7-inch) rectangle Battery T ype 9-cell "smart" lithium ion 6-cell "smart" l[...]

  • Page 160

    160 Specifications T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 60°C (–40° to 140°F) Coin-cell battery CR-2032 AC Adapter Input voltage 90–264 V AC Input current (maximum) 1.5 A Input frequency 47–63 Hz Output current 4.34 A (maximum at 4-second pulse); 3.34 A (65 W) (continuous) 4.62 A (90 W) (continuous) [...]

  • Page 161

    Specifications 161 Environmental T emperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.9 GRMS Storage[...]

  • Page 162

    162 Specifications[...]

  • Page 163

    Appendix 163 Appendix Using the Sy stem Setup Program NOTE: Y our operating sy stem may automatically configure most of the options available in the sy stem setup program, thus overriding options that you set throug h the sy stem setup progra m. (An exception is the External Hot Key option, which you can disable or enable only through the sy stem s[...]

  • Page 164

    164 Appendix The window at the bottom tells you how to control the system setu p program with key functions. Use these keys to select a category , modify its settings, or exit the system setup program. Commonly Used Options Certain options requir e that you reboot the computer for new settings to take effect. Changing the Boot Sequence The boot seq[...]

  • Page 165

    Appendix 165 3 T urn on the computer . When the DELL logo appears, press <F2> immediately . If you wait too long and the W indows logo appears, continue to wait until you see the W indows desktop. Then shut down your computer and try again. 4 When the boot device list appears, highlight the device from which you want to boot and press <Ent[...]

  • Page 166

    166 Appendix Floppy Drive NOTICE: Do not attempt to clean drive head s with a swab. Y ou might accide ntally misalign the heads which prevents the drive from operating. Clean your floppy drive using a commercially availab le cleaning kit. These kits contain pretr eated floppies to remove contaminants that accumulate during normal operation. CDs and[...]

  • Page 167

    Appendix 167 Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating sy stem and some of the soft war e programs that are installed on the computer during th e manufacturing process (Microsoft ® Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expa nsion [...]

  • Page 168

    168 Appendix If necessary , consult a repr esentative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the devi ce or devices covered in this document in compliance with the FCC regulations: Macrovision Product Notice This product incorporates copyright protection techno[...]

  • Page 169

    Glossary 169 Glossary T erms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer . A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACP I — advanced configurat[...]

  • Page 170

    170 Glossary bootable CD — A CD that you can use to start your computer . In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. Y our Drivers and Utilities or ResourceCD is a bootable CD. bootable disk — A disk that you can use to start your computer . In case your h[...]

  • Page 171

    Glossary 171 D DDR SDRAM — double-data-rate SDR AM — A type of SDR AM that doubles the data burst cycle, improving system performance. DDR2 SDR AM — double-data-rate 2 SDRAM — A type of DDR SDR AM that uses a 4-bit prefetch and other architectural changes to b oost memory speed to over 400 MHz. device — Hardwar e such as a disk drive, pri[...]

  • Page 172

    172 Glossary EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives. EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation. ENERGY ST AR ® — Environmental P rotection Agency requir ements that decrease the overall consumption of ele[...]

  • Page 173

    Glossary 173 H hard drive — A drive that reads and writes data on a har d disk. The terms hard drive and har d disk are often used interchangeably . heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product. Some help files are associated w[...]

  • Page 174

    174 Glossary kHz — kilohertz — A measurement of fr equency that equals 1000 Hz. L LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio wa ves to form a wide area network[...]

  • Page 175

    Glossary 175 NIC — See network adapter . notification area — The section of the W indows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referr ed to as system tray . ns — nanosecond — A measur e of time that equals one billionth of a second[...]

  • Page 176

    176 Glossary PXE — pre-boot e xecution environment — A WfM (W ired for Management) standard that allows network ed computers that do not have an operating system to be configured and started r emotely . R RAI D — redundant array of independent disks — A method of providing data redundancy . Some common implementations of RAID include R AID [...]

  • Page 177

    Glossary 177 shortcut, the origin al file is not affected. Also, you can rename a shortcut icon. shutdown — The process of closing windows and exiting programs, exiting the operat ing system, and turning off your computer . Y ou can lose data if you turn off your computer before completing a shutdown. smart card — A card that is embe dded with [...]

  • Page 178

    178 Glossary suppression and may also provide voltage r egulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer . USB — universal serial bus — A hardwar e interface for a low-speed device such as a USB-compatible keyboar d, mouse, joystick, scanner , set of speakers, printer , broadband devi[...]

  • Page 179

    Glossary 179 X XGA — extended graphics array — A video standar d for video cards and controllers that supports r esolutions up to 1024 x 768. Z ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no str ess applie d to either the chip or its socket. Zip — A popular data co[...]

  • Page 180

    180 Glossary[...]

  • Page 181

    Index 181 Index Numbers 5-in-1 media memory car d rea d e r , 6 7 A audio connectors, 22 audio device connecting, 5 0 enabling, 6 2 audio . See sound B battery c h a r g e g a u g e , 24, 40 charging, 4 3 checking the charge, 4 0 conserving power , 4 1 description, 2 4 meter , 4 0 performance, 3 9 power meter , 4 0 removing, 4 3 replacing coin-cell[...]

  • Page 182

    182 Index 182 Index Dell Diagnostics about, 7 9 starting from the Drivers and Utilities CD, 8 0 starting from your hard drive, 7 9 Dell MediaDirect about, 4 9 button, 1 6 problems, 9 2 Dell P remier Support website, 11 device status lights, 17 diagnostics Dell, 7 9 display adjusting brightness, 3 3 adjusting the size of icons, 1 2 9 adjusting the s[...]

  • Page 183

    Index 183 I icons adjusting the size, 1 2 9 IEEE 1394 connector description, 2 2 problems, 8 9 Internet connection about, 2 5 options, 2 5 setting up, 2 5 IRQ conflicts, 102 K key b oa rd description, 1 8 numeric keypad, 3 5 problems, 9 0 r e m o v i n g , 119 shortcuts, 3 6 keyboar d status lights description, 1 9 key p ad numeric, 3 5 L labels Mi[...]

  • Page 184

    184 Index 184 Index PC Restore, 104 playing CDs, 45 playing D VDs, 45 power hibernate mode, 4 2 line conditioners, 3 0 modes for managing power usage, 4 0 problems, 9 4 protection devices, 3 0 standby mode, 4 1 surge protectors, 3 0 UPS, 3 0 power light conditions, 9 4 power management adjusting settings, 1 2 9 conserving battery power , 4 1 QuickS[...]

  • Page 185

    Index 185 stolen computer , 78 support c o n t a c t i n g D e l l , 133, 168 p o l i c y , 167 support website, 13 S-video TV -out connector description, 2 3 System Restore, 102-103 system setup program commonly used options, 1 6 4 screens, 1 6 3 viewing, 1 6 3 T taskbar QuickSet icon, 1 2 9 technical support p o l i c y , 167 toolbars adjusting t[...]

  • Page 186

    186 Index 186 Index[...]