Dell 4300S manual

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Table of contents for the manual

  • Page 1

    Dell™Dimension™4300S Technical Overview Controls and Lights Solving Problems System Codes and Messages Technical Specifications System Setup Program Adding Parts Documentation Hints, Notices, and Cautions Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file. Information in this docume[...]

  • Page 2

    Back to Contents Page System Codes and Messages Dell™Dimension™4300S  Diagnostic Codes  POST Beep Codes  System Messages Diagnostic Codes Your computer is equipped with four diagnostic lights, which are labeled "A," "B," "C," and "D" on the back of the computer. Each of the four li[...]

  • Page 3

    POST Beep Codes If the monitor cannot display errors or problems, during POST the computer might emit a series of beeps, or beep code, that identifies the problem. The POST beep codes are listed below.  System Messages   Other failure. See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assist[...]

  • Page 4

    Back to Contents Page    CMOS Time and Date Not Set Diskette Boot Failure Drive A or B is present but has failed the BIOS POST. Ensure that the drive is installed correctly in the computer and defined correctly in the system setup program . Check the interface cable at both ends. DMA Error DMA 1 Error DMA 2 Error Error in the DMA controlle[...]

  • Page 5

    Back to Contents Page Documentation Dell™Dimension™4300S  Printed Documentation  Online Documentation Printed Documentation To save PDF files (files with an extension of .pdf ) to your hard drive, right - click the document title, click Save Target As in Microsoft ® Internet Explorer or Save Link A s in Netscape Navigator,[...]

  • Page 6

    Back to Contents Page Adding Parts Dell™Dimension™4300S Safety Instructions As you use your computer, observe the following safe - handling guidelines. For comfort and efficiency, observe the ergonomic guidelines provided in “ Ergonomic Computing Habits ” in the Owner ’ s Manual . When Using Your Computer l Your computer is equipped[...]

  • Page 7

    Before you open the computer cover, perform the following steps in the sequence indicated. 1. Perform an orderly computer shutdown using the operating system menu. 2. Turn off your computer and all devices. 3. Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you [...]

  • Page 8

     To use the computer in a vertical position, you must attach the computer stand: 1.  Place the computer on its right side so that the drive bays are at the bottom. 2.  Fit the stand onto what was the left side of the computer. a.  Position the stand as shown in the following illustration by aligning the large round hole in the stand wit[...]

  • Page 9

    5.  Locate the two release buttons shown in the illustration. Then, press the two release buttons as you lift the cover. Raise the back of the cover, and pivot it toward the front of the computer.  Looking Inside Your Computer  Adding or Removing Cards NOTICE: Ensure that there is sufficient space to support the open cover — at least 30 [...]

  • Page 10

    1.  Shut down the computer . 2.  Turn off any attached devices and disconnect them from their electrical outlets. 3.  Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. 4.  Remove the computer stand , if it is attached. 5.  Open the computer cover . 6.  Remove the [...]

  • Page 11

    10.  Insert the card into the card connector. If the card is full - length, insert the end of the card into the card guide bracket as you lower the card toward its connector on the system board. Insert the card firmly into the card connector on the riser board. 11.  Lower the retention arm and press it into place, securing the card(s) in the [...]

  • Page 12

    a.  Press out the securing clip at each end of the memory module connector. b.  Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector. 7.  To insert a module, press out the securing clip at each end of the memory module connector.  8.  Align the notch[...]

  • Page 13

     7.  Press the AGP card clip lever toward the card slot and remove the installed AGP card. 8.  Slide the new AGP card into place.  9.  Release the AGP card clip lever, ensuring that the tab on the AGP card clip lever fits into the notch on the front end of the AGP card. 10.  Secure the AGP card by lowering the hinged lever on the [...]

  • Page 14

      7.  Press on the inserts until they pop free of the front panel cover. Hard Drive 1.  Shut down the computer . 2.  Turn off any attached devices and disconnect them from their electrical outlets. 3.  Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. 4.  Remov[...]

  • Page 15

    7.  Disconnect the power cable and hard drive cable from the drive.  8.  Press in on the tabs on each side of the drive and slide the drive up and out.  9.  Unpack the replacement hard drive, and prepare it for installation. 10.  Check the documentation for the drive to verify that it is configured for your computer. 11.  If yo[...]

  • Page 16

    then inserting and tightening all four screws (two screws on each rail).  12.  Install the hard drive into the computer by gently sliding the drive into place until you hear it securely click. 13.  Connect the power cable and hard - drive data cable to the drive.  14.  Check all connectors to be certain that they are properly cabled [...]

  • Page 17

    6.  Disconnect the power and data cables from the back of the drive that is installed in the 5.25 - inch drive bay above the floppy drive. 7.  Disconnect the power and floppy - drive data cables from the back of the floppy drive.  8.  Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the [...]

  • Page 18

    12.  Reconnect the power and data cables to the back of the drive installed in the 5.25 - inch drive bay above the floppy drive. 13.  Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 14.  Close the computer cover . 15.  Attach the computer stand (optional). 16.  Connect you[...]

  • Page 19

    7.  Press inward on the two tabs on the sides of the drive, and then slide the drive upward and remove it from the drive bay.  8.  If the replacement drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure each rail to the drive. Attach the bracket to the new drive by align[...]

  • Page 20

    11.  If you are installing a drive that has its own controller card, install the controller card in a card slot. 12.  Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 13.  If the drive uses removable media and drive bay was previously empty, remove the front panel insert . 14. ?[...]

  • Page 21

    9.  Lift the heat sink/blower assembly away from the microprocessor. 10.  Remove the two screws on the blower to remove it from the heat sink. 11.  Remove the microprocessor. Your microprocessor socket is a zero insertion force (ZIF) socket with a lever - type handle that secures the microprocessor in, or releases it from, the socket. 12. [...]

  • Page 22

     16.  If the release lever on the socket is not fully extended, move it to that position now. 17.  With the pin - 1 corners of the microprocessor and socket aligned, align the pins on the microprocessor with the holes in the socket. 18.  Set the microprocessor lightly in the socket and make sure that all pins are headed into the correct[...]

  • Page 23

    1.  Shut down the computer . 2.  Turn off any attached devices and disconnect them from their electrical outlets. 3.  Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. 4.  Remove the computer stand , if it is attached. 5.  Open the computer cover .  6.  Remove [...]

  • Page 24

    1.  Ensure that all cables are connected, and fold cables out of the way. Do not route cables over the drive cage — they can prevent the cover from closing properly. 2.  Ensure that no tools or extra parts are left inside the computer. 3.  Pivot the cover down and ensure that the release buttons click into place. 4.  Attach the comput[...]

  • Page 25

    Back to Contents Page Solving Problems Dell™Dimension™4300S Accessing Help Files  Power Problems  Start - Up Error Messages  Accessing Help Files  Power Problems  Start - Up Error Messages  Video and Monitor Problems  Sound and Speaker Problems  Printer Problems  Scanner Problems  Mode[...]

  • Page 26

     Video and Monitor Problems If the screen is blank  If the screen is difficult to read  Sound and Speaker Problems  Operating system not found — Call Dell for technical assistance. See "Contacting Dell" in the Dell Owner's Manual for the correct number to call. Insert bootable media — The operating system is trying to[...]

  • Page 27

    Printer Problems If you cannot print to a parallel port printer  If you cannot print to a USB printer  Adjust the speaker controls — Adjust the volume, bass, or treble controls to eliminate distortion. Verify the speaker cable connections — Ensure that the speakers are connected as shown on the START HERE sheet for your computer and the s[...]

  • Page 28

    Scanner Problems  Modem Problems  Mouse Problems  Check for interrupt request conflicts — See " Resolving Software and Hardware Incompatibilities ." HINT: If you need technical assistance for your scanner, call the scanner's manufacturer. Dell does not cover the scanner's warranty. Check the power cable connection —[...]

  • Page 29

    Keyboard Problems  Drive Problems If you cannot save a file to a floppy disk   If you cannot play a music CD or install a program from a CD  If you cannot play a DVD movie Check the mouse settings Windows XP 1.  Click the Start button, click Control Panel , and then click Printers and Other Hardware . 2.  Click Mouse . 3.  Try [...]

  • Page 30

     If the CD - RW drive stops writing  If you have a hard drive problem  Network Problems  Microsoft ® Windows ® Error Messages  HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives. Adjust the Windows volume control — In Windows XP, click the speaker icon in the lower - right corner of y[...]

  • Page 31

    General Program Problems A program crashes  A program stops responding  A program error causes the system to lock up  A solid blue screen appears   A program is designed for an earlier Windows operating system Internet Connection Problems If you have a problem with your Internet connection  3.  Select the program that you want [...]

  • Page 32

    E- Mail Problems  Resolving Other Technical Problems  Reinstalling Drivers A driver is a software program that allows a hardware controller to function properly and to communicate with the computer. Dell installed the following drivers on your computer: l Intel ® Chip Set Update Utility Driver — Installs the Microsoft Windows operating sys[...]

  • Page 33

    To view other contents on the ResourceCD : 1.  Verify that your computer is selected in the System Model list. 2.  Verify that your operating system is selected in the Operating System list. 3.  Select the type of device in the Device Type list. 4.  Select a topic in the Topic list. If you select Drivers in the Topic list and a particul[...]

  • Page 34

    6.  Double - click Interrupt request (IRQ) to view the IRQ assignments. Conflicts are indicated by a yellow exclamation point ( ! ) beside the conflicting device or a red X if the device has been disabled. 7.  Double - click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or r[...]

  • Page 35

    Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver, first try using Device Driver Rollback . If that is unsuccessful, then use System Restore. 1.  Click the Start button, point to All Programs — > Accessories — > System Tools , and then click System Restore . 2.  Be sure Restore m[...]

  • Page 36

    go to step 15 . If you want to install a new copy of Windows XP, press <Esc> to select the fresh copy option, and then press <Enter> on the next screen to select the highlighted partition (recommended). Then follow the instructions on the screen. The Windows XP Setup screen appears and Windows XP begins to copy files and install the dev[...]

  • Page 37

    16.  When the Completing the Windows 2000 Setup Wizard screen appears, remove the CD from the drive, and then click Finish . The computer automatically restarts. Back to Contents Page   [...]

  • Page 38

    Back to Contents Page Technical Specifications Dell™Dimension™4300S        Microprocessor  System Information  Expansion Bus  Memory  Drives  Ports and Connectors  Audio  Video  Controls and Lights  Power  Physical  Environmental Microprocessor Micro[...]

  • Page 39

          Externally accessible: Serial 9- pin connector; 16550C - compatible Parallel 25 - hole connector (bidirectional) Video 15 - hole connector Keyboard 6- pin mini - DIN connector or USB connector Mouse 6- pin mini - DIN connector or USB connector USB two front - panel and two back - panel USB – compliant connectors Headphone [...]

  • Page 40

    Back to Contents Page    Storage – 15.2 to 10,670 m ( – 50 to 35,000 ft) 4 At35°C(95°F),themaximumoperatingaltitudeis914m(3000ft)[...]

  • Page 41

    Back to Contents Page System Setup Program Dell™Dimension™4300S  Overview  Viewing Settings  Clearing Forgotten Passwords Overview The system setup program contains the standard settings for your computer. See the following figure for an example of the main screen of the program.  Viewing Settings 1.  Turn on (or r[...]

  • Page 42

    l Title – The area at the top of all system setup screens that displays your computer's model number. l Computer data – Two boxes below the title that display the system processor, L2 cache, service tag, and the version number of the system setup program. l Options – A scrollable box listing options that define the configuration of your [...]

  • Page 43

    The following table shows System Security option information.  Clearing Forgotten Passwords If you forget your system or setup password, you cannot operate your computer or change settings in the system setup program until you clear the forgotten password(s). 1.  Shut down the computer . 2.  Turn off any attached devices and disconnect the[...]

  • Page 44

    Back to Contents Page Technical Overview Dell™Dimension™4300S  Internal View  System Board Connectors and Sockets  Socketed Microprocessor  Power Supply  DC Power Connectors Internal View  System Board Connectors and Sockets  CAUTION: Before you begin any of the procedures in this section, read " S[...]

  • Page 45

    Socketed Microprocessor  The 478 - pin, socketed Intel ® Pentium ® 4 microprocessor, shown above with the heat sink and fan attached, contains an integrated 8 - KB primary (L1) cache with a secondary (L2) 256 - KB Advanced Transfer Cache that resides in the processor's core and runs at the processor's internal clock speed. The [...]

  • Page 46

    DC Power Connectors Power Supply DC Connector Pin Assignments  DC Power Connector P1   +5 VFP +/ – 5% 0.0 2.0 1 Outputs meet and do not exceed SELV requirements per electrical standards (UL 1950, IEC 950, or EN60950 Par. 2.3). 2 Maximum continuous combined load on +5 VDC and +3.3 VDC outputs do not exceed 80 W. 3 +5 VDC minimum load is 0[...]

  • Page 47

    DC Power Connector P6   DC Power Connectors P2, P3, and P4   DC Power Connector P5  Back to Contents Page   13 COM Black 14 PS ON 1 Green 15 COM Black 16 COM Black 17 COM Black 18 N/C N/C 19 +5 VDC Red 20 +5 VDC Red 1 Use 22 - AWG wire instead of 18 - AWG wire Pin Number Signal Name 18 - AWG Wire 1 COM Black 2 COM Black 3 +12 V[...]

  • Page 48

    [...]

  • Page 49

    Back to Contents Page Controls and Lights Dell™Dimension™4300S  Computer Stand  Front View  Back View Computer Stand The computer can be used in either a vertical or horizontal position. See " Attaching and Removing the Computer Stand " for more information.  Front View  Front - Panel Door The front - pan[...]

  • Page 50

    Headphone Connector Use the headphone connector to attach headphones and most speakers for listening to all sounds in your computer including your CD player and system sounds such as beeps. USB Connectors Although any USB device can be attached to either the front - or back - panel USB connectors, Dell recommends using the front - panel USB connect[...]

  • Page 51

    Line - Out Connector Use the green line - out connector (available on computers with integrated sound) to attach headphones and most speakers with integrated amplifiers. On computers with a sound card, the line - out connector is on the card. Line - In Connector Use the blue line - in connector (available on computers with integrated sound) to atta[...]