Dell 410 manual

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Table of contents for the manual

  • Page 1

    Dell™XPS™410ServiceManual Before You Begin About Your Computer Technical Overview Specifications Advanced Troubleshooting System Setup Removing and Installing Parts  Notes, Notices, and Cautions IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® [...]

  • Page 2

    Back to Contents Page  About Your Computer Dell™XPS™410ServiceManual  Front View of the Computer  Back View of the Computer  Back Panel Connectors  Front View of the Computer 1 cover release latch Use this latch to remove the cover (see Removing the Computer Cover ). 2 CD or DVD activity light The CD or DVD d[...]

  • Page 3

     Back View of the Computer  Back Panel Connectors a CD player is operating. 9 diagnostic lights (4) Use the sequence of the diagnostic lights to help you troubleshoot a problem with your computer (see Diagnostic Lights ). 10 headphone connector Use the headphone connector to attach headphones and most kinds of speakers. 11 microphone connecto[...]

  • Page 4

    Back to Contents Page  adapter connector on your computer. A click indicates that the network cable has been securely attached. On computers with an additional network connector card, use the connectors on the card and on the back of the computer when setting up multiple network connections (such as a separate intra - and extranet).  NOTE: It[...]

  • Page 5

    Back to Contents Page  Advanced Troubleshooting Dell™XPS™410ServiceManual  Power Lights  Diagnostic Lights  Beep Codes  Dell Diagnostics  Drivers  Resolving Software and Hardware Incompatibilities  Power Lights  The power button light located on the front of the computer illuminates and b[...]

  • Page 6

     Beep Codes Your computer might emit a series of beeps during start - up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. For example, beep code 1 - 3 - 1 consists of one beep, a burst of three beeps, and then one beep.This beep code tells you that the computer encountered a memory[...]

  • Page 7

    3-1-2 Master DMA register failure 3-1-3 Master interrupt mask register failure 3-1-4 Slave interrupt mask register failure 3-2-2 Interrupt vector loading failure 3-2-4 Keyboard Controller Test failure 3-3-1 NVRAM power loss 3-3-2 NVRAM configuration 3-3-4 Video Memory Test failure 3-4-1 Screen initialization failure 3-4-2 Screen retrace failure 3-4[...]

  • Page 8

     Dell Diagnostics   1. Turn on (or restart) your computer.  2. WhentheDELL™logoappears,press<F12>immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft ® Windows ® desktop. Then shut down your computer(see"TurningOffYourC[...]

  • Page 9

     Drivers  Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.  Windows XP  1. Click the Start button and click Control Panel .  2. Under Pick a Category , click Performance and Maintenance .  3. Click System .  4. In the[...]

  • Page 10

    4. Double - click the type of device for which you are installing the driver.  5. Double - click the name of the device for which you are installing the driver.  6. Click the Driver tab and click Update Driver .  7. Click Install from a list or specific location (Advanced) and click Next .  8. Click Browse and browse to the location to [...]

  • Page 11

    Back to Contents Page  Before You Begin Dell™XPS™410ServiceManual  Getting Started  Recommended Tools  Turning Off Your Computer  Before Working Inside Your Computer  Getting Started This manual provides procedures for removing and replacing the components in your computer. Unless otherwise noted, each [...]

  • Page 12

     2. Disconnect any telephone or telecommunication lines from the computer.  3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. Back to Contents Page  NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug i[...]

  • Page 13

    Back to Contents Page  Removing and Installing Parts Dell™XPS™410ServiceManual  Removing the Computer Cover  Inside View of Your Computer  System Board Components  Memory  Cards  Drive Panels  Drives  Hard Drive  Floppy Drive  Media Card Reader  CD/DVD Drive [...]

  • Page 14

     5. Locate the three hinge tabs on the bottom edge of the computer.  6. Grip the sides of the computer cover and pivot the cover up.  7. Lift the cover away and set it aside in a secure location.  Inside View of Your Computer   System Board Components 1 cover release latch 2 computer cover 3 hinge tabs (3) CAUTION: Before you perf[...]

  • Page 15

     Memory You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see Memory .  Memory Overview l  Memory modules should be installed in pairs of matched memory size, speed, and technology for best performance . Otherwise, the computer will cont[...]

  • Page 16

    ¡  A pair of matched memory modules installed in connectors DIMM_1 and DIMM_2 or ¡  A pair of matched memory modules installed in connectors DIMM_1 and DIMM_2 and another matched pair installed in connectors DIMM_3 and DIMM_4 l  If you install mixed pairs of DDR2 533 - MHz (PC2 - 4300), DDR2 667 - MHz (PC2 - 5300), and DDR2 800 - MHz (PC[...]

  • Page 17

     5. Align the notch on the bottom of the module with the crossbar in the connector.  6. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.  7. Replace the computer cover (see Replacing the Computer Cover ).  8.[...]

  • Page 18

     10. Click the General tab.  11. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.  Removing Memory   1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. Press outward the securing clip at each end of the memory module conn[...]

  • Page 19

     4. Push the two release tabs on the card retention door from the inside to pivot the door open; the hinged door will remain in the open position.  5. If you are installing a new card, remove the filler bracket to create a card - slot opening. Then continue with step 7 .  6. If you are replacing a card that is already installed in the comp[...]

  • Page 20

     9. Before you close the card retention door, ensure that: l  The tops of all cards and filler brackets are flush with the alignment bar. l  The notch in the top of the card or filler bracket fits around the alignment guide.  10. Close the card retention door by snapping it into place to secure the cards.  11. Connect related cables [...]

  • Page 21

    b.  Connect the network cable to the add - in network adapter connectors. Do not connect the network cable to the integrated connector on the back panel.  17. Install any drivers required for the card as described in the card documentation.  Removing a PCI Card  1. Follow the procedures in Before You Begin .  2. Remove the computer c[...]

  • Page 22

     2. If present on your computer, rotate the lever on the chassis wall upward.  3. Push the two release tabs on the card retention door from the inside to pivot the door open; the hinged door will remain in the open position.  4. If you are installing a new card, remove the filler bracket to create a card - slot opening. Then continue with [...]

  • Page 23

     7. Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer.   8. If you are installing the card into the x16 card connector, position the card so that the securing slot is aligned with the securing t[...]

  • Page 24

    b.  Connect the network cable to the add - in network adapter's connectors. Do not connect the network cable to the integrated connector on the back panel.  15. Install any drivers required for the card as described in the card documentation.  Removing a PCI Express Card  1. Follow the procedures in Before You Begin .  2. Remove[...]

  • Page 25

     6. Release the securing tab on the card slot to unseat the card.  7. If you are removing the card permanently, install a filler bracket in the empty card - slot opening.  8. Pivot the card retention mechanism back in place and snap the release tab into place.  9. Close the card retention door to snap it into place, securing the card(s)[...]

  • Page 26

     3. Pull the sliding plate lever to the right and hold in place while pushing the panel from the inside. Pivot the panel to the left to release it from its side hinges.  4. Set the drive panel aside in a secure location.  Removing the Drive - Panel Insert  1. Turn the drive panel sideways and find the tip of the drive - panel insert tab[...]

  • Page 27

     1. Slide the tab on the left side of the drive - panel insert under the center drive panel tab.  2. Rotate the drive - panel insert into place and snap the drive - panel insert tab over the corresponding tab on the drive panel.  3. Ensure that the drive - panel insert is correctly seated in the drive panel.  Installing the Drive Panel [...]

  • Page 28

     General Installation Guidelines Connect hard drives to the connectors labeled "SATA0" and "SATA1", starting with SATA0. Connect CD/DVD drives to the connectors labeled "SATA4" and "SATA5", starting with SATA4. Serial ATA hard drives and CD/DVD drives are connected to connectors labeled "SATA0" t[...]

  • Page 29

     3. Disconnect the power and hard drive cables from the drive.  4. Press in on the tabs on each side of the drive and slide the drive up and out.  Installing a Hard Drive  1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. Unpack the replacement hard drive, and prep[...]

  • Page 30

     9. Check all connectors to be certain that they are properly cabled and firmly seated.  10. Replace the computer cover (see Replacing the Computer Cover ).  11. Connect your computer and devices to electrical outlets, and then turn them on. See the documentation that came with the hard drive for instructions about installing any software [...]

  • Page 31

     8. Check all connectors to be certain that they are properly cabled and firmly seated.  9. Replace the computer cover ( Replacing the Computer Cover ).  10. Connect your computer and devices to electrical outlets, and then turn them on. See the documentation that came with the drive for instructions on installing any software required for[...]

  • Page 32

     5. Pull the sliding plate to the right and hold in place.  6. Slide the floppy drive out of the floppy drive bay.  Installing a Floppy Drive  1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. If you are installing a new floppy drive, remove the shoulder screws fro[...]

  • Page 33

     Removing a Media Card Reader   1. Follow the procedures in Before You Begin .  2. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.  3. Remove the computer cover (see Removing the Computer Cover ).  4. Remove the drive panel (see Removing the Drive Panel ).  5. Remove the dri[...]

  • Page 34

     8. Replace the drive panel (see Installing the Drive Panel ).  9. Replace the computer cover (see Replacing the Computer Cover ).  Installing a Media Card Reader   1. Follow the procedures in Before You Begin .  2. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.  3. Remove [...]

  • Page 35

    9. Route the USB cable through the cable routing clip.  10. Replace the computer cover (see Replacing the Computer Cover ).  CD/DVD Drive    Removing a CD/DVD Drive  1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. Disconnect the power cable from the back of[...]

  • Page 36

     1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer.  4. If you are installing [...]

  • Page 37

     Replacing the Battery  A coin - cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery.  CAUTION: Before you perform any of the procedures in this section, follow the safety i[...]

  • Page 38

    Removing the Power Supply  1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. Disconnect the DC power cables from the system board and the drives.  4. Remove any cables from the cable routing clip on the power supply.  5. Remove the four screws that attach the power su[...]

  • Page 39

     7. Connect your computer and devices to electrical outlets, and turn them on.  Processor   Removing the Processor  1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. If your computer includes a card retention mechanism to secure the x16 card, press the release t[...]

  • Page 40

     7. Place your finger upon the hook end of the release lever, then push down and out to release it from the tab that secures it  8. Release the release lever and lift the processor cover.  9. Gently remove the processor from the socket. Leave the release lever extended in the release position so that the socket is ready for the new process[...]

  • Page 41

     5. Set the processor lightly in the socket and ensure that the processor is positioned correctly.  6. When the processor is fully seated in the socket, close the processor cover. Ensure that the securing tab on the processor cover is positioned underneath the center cover latch on the socket.  7. Pivot the socket release lever back toward[...]

  • Page 42

     10. Replace the computer cover (see Replacing the Computer Cover ).  11. Connect your computer and devices to electrical outlets, and turn them on.  I/O Panel    I/O - Panel Components  Removing the I/O Panel  1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).[...]

  • Page 43

     5. Use a long Phillips screwdriver to loosen the two captive screws, one on each side of the heat - sink assembly.   6. Rotate the heat - sink assembly towards the rear of the computer, and remove it from the computer.  7. Place the heat - sink assembly on its side in a safe place.  8. Disconnect the system fan cable from the system[...]

  • Page 44

     10. Lift the fan release lever, then slide the fan toward the back of the computer to release the four fan tabs from the four slots in the bottom cover.  11. Remove the fan from the computer.  12. Disconnect the control - panel cable from the I/O panel connector by pulling with the cable loop.  13. If present, disconnect the thermal se[...]

  • Page 45

    Follow the removal procedure ( Removing the I/O Panel ) in reverse order, ensuring that the tabs on the top panel, bottom panel, and front panel are secure.  Processor Fan    Removing the Processor Fan  1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. If your c[...]

  • Page 46

     7. Place the heat - sink assembly on its side in a safe place.  8. Disconnect the system fan cable from the system board.  9. Ensure that all cables have been removed from the routing clips on the top of the system fan assembly.  10. Lift the fan release lever, then slide the fan toward the back of the computer to release the four fan [...]

  • Page 47

     Removing the Card Fan  1. Follow the procedures in Before You Begin .  2. Remove the computer cover (see Removing the Computer Cover ).  3. Disconnect the card fan cable from the system board.  4. Remove any cables from the routing clips on the top of the card fan assembly.  5. Lift the fan release lever, then slide the fan towar[...]

  • Page 48

    3. Disconnect any telephone or telecommunication lines from the computer.  4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.  5. Open the computer cover (see Removing the Computer Cover ).  6. Remove any components that restrict access to the syst[...]

  • Page 49

     2. Ensure that no tools or extra parts are left inside the computer.  3. Lower the cover into place: a.  Pivot the cover down. b.  Press down on the right side of the cover until it closes. c.  Press down on the left side of the cover until it closes.  4. Ensure that both sides of the cover are locked. If not, repeat all of step [...]

  • Page 50

    Back to Contents Page  Specifications Dell™XPS™410ServiceManual  Processor Processor type Intel ® Pentium ® 4 Intel ® Pentium ® D Intel ® Core™2Duo Level 2 (L2) Cache at least 2 MB on Intel Pentium D, Pentium 4, and Core processors  Memory Type dual - channel 533 - , 667 - , and 800 - MHz DDR2 Me[...]

  • Page 51

    PCI Express (x1)  connector one x1 connector size 36 pins connector data width (maximum) 1 PCI Express lane   PCI Express (x4)  connector one x4 (x8 connector wired as x4 electrically) connector size 98 pins connector data width (maximum) 4 PCI Express lanes   PCI Express (x16)  connector one x16 connector size 164 pins connect[...]

  • Page 52

    Back to Contents Page  orange light — A good connection exists between a 100 - Mbps network and the computer. off (no light) — The computer is not detecting a physical connection to the network. Activity light (on integrated network adapter) yellow light — Blinking indicates activity on the network. Diagnostic lights four lights on the fro[...]

  • Page 53

    Back to Contents Page  System Setup Program Dell™XPS™410ServiceManual  Overview  Entering System Setup  System Setup Screens  System Setup Options  Boot Sequence  Clearing Forgotten Passwords  Clearing CMOS Settings  Flashing the BIOS  Overview Use system setup as follows: l  [...]

  • Page 54

    System Info Lists system information such as the computer name, the BIOS version number and date, system tags, and other system - specific information.  NOTE: The system name listed in the BIOS may not appear exactly as the name that appears on the computer or in the computer's documentation. CPU Info Lists the processor type, processor bus[...]

  • Page 55

     Boot Sequence This feature allows you to set the order in which the BIOS will search devices when trying to find an operating system.  Option Settings l  Onboard or USB Floppy Drive — The computer attempts to boot from the floppy drive. If there is no floppy in the drive or there is no floppy drive installed, the computer attempts to bo[...]

  • Page 56

    l  Onboard SATA Hard Drive — The computer attempts to boot from the primary hard drive. If no operating system is on the drive, the computer attempts to boot from the next bootable device. l  Onboard or USB CD - ROM Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the[...]

  • Page 57

     2. Locate the 2 - pin password jumper (CLRPSWD) on the system board (see System Board Components ), and remove the jumper to clear the password.  3. Replace the computer cover (see Replacing the Computer Cover ).  4. Connect your computer and monitor to electrical outlets, and then turn them on.  5. After the Microsoft ® Windows ®[...]

  • Page 58

     Flashing the BIOS The BIOS may require a new flash when an update is available or when replacing the system board.  1. Turn on the computer.  2. Locate the BIOS update file for your computer at support.dell.com .  3. Click Download Now to download the file.  4. If the Export Compliance Disclaimer window appears, click Yes, I Accept [...]

  • Page 59

    Back to Contents Page  Technical Overview Dell™XPS™410ServiceManual  Inside View of Your Computer  System Board Components  Power Supply DC Connector Pin Assignments  Inside View of Your Computer   System Board Components CAUTION: Before you use this information in any of the procedures, follow the safe[...]

  • Page 60

     Power Supply DC Connector Pin Assignments 1 memory module connectors (1, 2, 3, 4) 2 battery socket (BATTERY) 3 SATA Connectors SATA0, SATA1 4 front panel I/O connector 5 main power connector 6 SATA connectors (4) (SATA2, SATA3, SATA4, SATA5 7 FlexBay USB connector 8 clear CMOS jumper (CLRCMOS) 9 password jumper (CLRPSWD) 10 PCI Express x1 card [...]

  • Page 61

     DC Power Connector P1  Pin Number  Signal Name  Color  Wire Gauge 1 +3.3 VDC Orange 18 - AWG 2 +3.3 VDC Orange 18 - AWG 3 COM Black 18 - AWG 4 +5 VDC Red 18 - AWG 5 COM Black 18 - AWG 6 +5 VDC Red 18 - AWG 7 COM Black 18 - AWG 8 POK Gray 18 - AWG 9 +5 VFP Purple 18 - AWG 10 +12 VB DC White 18 - AWG 11 +12VB DC White 18 - AWG 12 +3.3[...]

  • Page 62

     DC Power Connector P2  DC Power Connect P4  DC Power Connect P3, P5, P8, P9, P13, and P14  DC Power Connector P7  Pin Number  Signal Name  18 - AWG Wire 1 COM Black 2 COM Black 3 +12 VA DC Yellow 4 +12 VA DC Yellow  Pin Number  Signal Name  18 - AWG Wire 1 N/C N/C 2 COM Black 3 COM Black 4 +3.3 VDC Orange 5 +5 VDC Red[...]

  • Page 63

     DC Power Connectors P10  DC Power Connector P12 Back to Contents Page  Pin Number Signal Name 18 - AWG Wire 1 +5 VDC Red 2 COM Black 3 COM Black 4 +12 A VDC Yellow  Pin Number  Signal Name  18 - AWG Wire 1 +12 VA DC Yellow 2 COM Black 3 COM Black 4 +5V DC Red NOTE: The P10 connector is intended for use with PCI Express graphics c[...]