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Dell 380 manual

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Table of contents for the manual

  • Page 1

    Dell™OptiPlex™380ServiceManual — Mini - Tower  Notes, Cautions, and Warnings IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applicable. Information in this document is subject to change without notice. © 201[...]

  • Page 2

    Back to Contents Page System Setup Dell™OptiPlex™380ServiceManual — Mini - Tower  Boot Menu  Navigation Keystrokes  Entering System Setup  System Setup Simulation  System Setup Menu Options Boot Menu Press<F12>whentheDell™logoappearstoinitiateaone - time boot menu[...]

  • Page 3

     Date/Time Displays the computer date and time. Changes to the system date and time take effect immediately. Boot Sequence Specifies the order in which the computer attempts to find an operating system from the devices specified in this list. l Onboard or USB Floppy l Hard drive (lists the model number of the hard drive currently installed in th[...]

  • Page 4

     l Disable l Auto (default) l COM2 l COM4 The Operating System may allocate resources even though the setting is disabled. Miscellaneous Devices Enables or disables the following onboard devices: l Front USB l PCI slots l Audio Video Primary Video This field determines which video controller will become the primary video controller when 2 contro[...]

  • Page 5

    NOTE: When TPM Security is set to Clear the system setup program clears the user information stored in the TPM. CPU XD Support Enables or disables the execute disable mode of the processor. This option is enabled by default. Computrace(R) Enables or disables the optional Computrace ® service designed for asset management. You can set this optio[...]

  • Page 6

    Back to Contents Page ImageServer Port Specifies the primary IP port of the image server with which the client software communicates. The default IP port is 06910. Client DHCP Specifies how the client obtains the IP address. l Static IP l DHCP (default) Client IP Specifies the static IP address of the client. The default IP address is 255.255.255.2[...]

  • Page 7

    Back to Contents Page Coin - Cell Battery Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Coin - Cell Battery 1. Follow the procedures in Before Working Inside Your Computer . 2. Pull the retention clip away from the coin - cell battery. 3. Lift up the coin - cell battery from its socket and remove the battery from the [...]

  • Page 8

    Replacing the Coin - Cell Battery To replace the coin - cell battery, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 9

    Back to Contents Page Cover Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Pull back the cover release latch. 3. Tilt the cover from the top outward. WARNING: Before working inside your computer, read the safety information that shipped with you[...]

  • Page 10

    4. Remove the cover from the computer. Replacing the Cover To replace the cover, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 11

    Back to Contents Page Diagnostics Dell™OptiPlex™380ServiceManual — Desktop  Dell Diagnostics  Power Button Light Codes  Beep Codes  Diagnostic Lights   Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you begin. Enter system setup (see Entering[...]

  • Page 12

    2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. 3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more informa[...]

  • Page 13

    Diagnostic Lights To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem. Back to Contents Page NOTE: After the computer completes POST, all fo[...]

  • Page 14

    Back to Contents Page Drive Bezel Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Drive Bezel 1. Follow the procedures in Before Working Inside Your Computer . 2. Slide the drive release latch toward the base of the computer. 3. Swing the drive bezel out from the computer. WARNING: Before working inside your computer, r[...]

  • Page 15

    Replacing the Drive Bezel To replace the drive bezel, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 16

    Back to Contents Page Hard Drive Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the drive bezel . 3. Disconnect the data cable from the hard drive. 4. Disconnect the power cable from the hard drive. WARNING: Before working inside you[...]

  • Page 17

    5. Press in on the blue release tabs on each side of the hard drive and slide the hard drive out of the computer. Replacing the Hard Drive To replace the hard drive, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 18

    Back to Contents Page Heat Sink Dell™OptiPlex™380ServiceManual – Mini - Tower Removing the Heat Sink 1. Follow the procedures in Before Working Inside Your Computer . 2. Loosen the two captive screws that secure the heat sink to the system board. 3. Pivot the heat sink towards the back of the computer and remove it from the comput[...]

  • Page 19

    Replacing the Heat Sink To replace the heat sink, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 20

    Back to Contents Page I/O Panel Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the I/O Panel 1. Follow the procedures in Before Working Inside Your Computer. 2. Disconnect the I/O panel data cable from the system board. 3. Remove the I/O data cable from the cable routing clip. WARNING: Before working inside your computer, [...]

  • Page 21

    4. Remove the screw that secures the I/O panel to the front of the computer. 5. Press the retention latch to release the I/O panel from the chassis.[...]

  • Page 22

    6. Tilt the I/O panel toward the back of the computer. 7. Lift the I/O panel out of the slot.[...]

  • Page 23

    8. Disconnect the data cable from the I/O panel. 9. Remove the I/O panel from the computer.[...]

  • Page 24

    Replacing the I/O Panel To replace the I/O panel, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 25

    Back to Contents Page Memory Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Memory Module(s) 1. Follow the procedures in Before Working Inside Your Computer . 2. Push down on the memory retention clips to release the memory module. 3. Lift the memory module out of its connector on the system board and remove it from th[...]

  • Page 26

    Replacing the Memory Module(s) To replace the memory module(s), perform the above steps in reverse order. Back to Contents Page[...]

  • Page 27

    Back to Contents Page Removing and Replacing Parts Dell™OptiPlex™380ServiceManual — Mini - Tower Back to Contents Page  Cover  Coin - Cell Battery  Optical Drive  Video Card  Hard Drive  Power Supply  System Board  Drive Bezel  Memory Module  Fan  I/O Panel  H[...]

  • Page 28

    Back to Contents Page Optical Drive Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the drive bezel . 3. Disconnect the power cable from the optical drive. 4. Disconnect the SATA cable from the optical drive. WARNING: Before workin[...]

  • Page 29

    5. Slide the drive release latch towards the bottom of the computer and slide the optical drive out of the computer. Replacing the Optical Drive To replace the optical drive, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 30

    Back to Contents Page Power Supply Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Power Supply 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the screws that secure the power supply to the back of the computer. 3. Disconnect the hard - drive power cable from the hard drive. WARNING: Before [...]

  • Page 31

    4. Disconnect the optical - drive power cable from the optical drive. 5. Disconnect the processor power cable from the system board.[...]

  • Page 32

    6. Disconnect the main power cable from the system board. 7. Remove the I/O - panel data cable from the cable routing clip at the base of the power supply.[...]

  • Page 33

    8. Remove any data cables from the cable routing at the base of the power supply. 9. Press the release latch that secures the power supply to the chassis.[...]

  • Page 34

    10. Slide the power supply towards the front of the computer and lift the power supply up and away from the computer. Replacing the Power Supply To replace the power supply, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 35

    Back to Contents Page Processor Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer . 2. Pull the processor cover release lever down and out to release the processor cover. 3. Lift the processor cover. WARNING: Before working inside your computer, rea[...]

  • Page 36

    4. Remove the processor from its socket on the system board. Replacing the Processor To replace the processor, perform the above steps in reverse order. Back to Contents Page CAUTION: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.[...]

  • Page 37

    Back to Contents Page  Specifications Dell™OptiPlex™380ServiceManual — Mini - Tower  System Information  Memory  Audio  Expansion Bus  Drives  System Board Connectors  Physical   Processor  Video  Network  Cards  External Connectors  Power ?[...]

  • Page 38

    Express x1): Mini - tower one  Desktop one (with combo riser installed)  Small form factor none one Drives Externally accessible:  5.25 - inch drive bays Mini - tower — two Desktop — one Small form factor — one (slim line) Internally accessible:  3.5 - inch drive bays Mini - tower — two Desktop — one Small form factor — o[...]

  • Page 39

    Back to Contents Page  Physical  Height Width Depth Weight Mini - Tower 40.8 cm (16.1 inches) 18.7 cm (7.4 inches) 43.3 cm (17.0 inches) 12.0 kg (26.5 lb) Desktop 11.4 cm (4.5 inches) 39.9 cm (15.7 inches) 35.3 cm (13.9 inches) 9.0 kg (19.8 lb) Small Form Factor 9.3 cm (3.7 inches) 31.4 cm (12.4 inches) 34.0 cm (13.4 inches) 7.0 kg (15.4 l[...]

  • Page 40

    Back to Contents Page System Board Layout Dell™OptiPlex™380ServiceManual — Mini - Tower Back to Contents Page 1 speaker connector (INT_SPKR) 2 processor connector (CPU) 3 processor power connector (12V POWER) 4 memory module connectors (DIMM_1 and DIMM_2) 5 SATA drive connectors (SATA0 and SATA1) 6 front - panel connector (FRONTPA[...]

  • Page 41

    Back to Contents Page System Board Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the memory . 3. Remove the video card . 4. Remove the heat sink . 5. Disconnect the fan cable from the system board. 6. Disconnect the processor powe[...]

  • Page 42

    7. Disconnect the system board power cable. 8. Disconnect the optical - drive data cable from the system board.[...]

  • Page 43

    9. Disconnect the hard - drive data cable from the system board. 10. Disconnect the I/O - panel data cable from the system board.[...]

  • Page 44

    11. Remove the two screws that secure the heat sink assembly bracket to the system board. 12. Remove the heat sink assembly bracket from the computer.[...]

  • Page 45

    13. Remove the seven screws that secure the system board to the chassis. 14. Remove the system board from the chassis.[...]

  • Page 46

    Replacing the System Board To replace the system board, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 47

    Back to Contents Page Fan Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Fan 1. Follow the procedures in Before Working Inside Your Computer . 2. Disconnect the hard - drive power cable from the hard drive. 3. Disconnect the data cable from the hard drive. WARNING: Before working inside your computer, read the safety i[...]

  • Page 48

    4. Disconnect the fan power cable from the system board. 5. Pull up on the retention tab that is closest to the top of the computer.[...]

  • Page 49

    6. Press the fan retention tab that is closest to the base of the computer. 7. Slide the fan towards the back of the computer.[...]

  • Page 50

    8. Remove the fan from the computer. Replacing the Fan To replace the fan, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 51

    Back to Contents Page Video Card Dell™OptiPlex™380ServiceManual — Mini - Tower Removing the Video Card 1. Follow the procedures in Before Working Inside Your Computer . 2. Press the release tab on the card retention latch from inside, then pivot the latch open. 3. Pull the card retention tab on the system board connector away from[...]

  • Page 52

    4. Lift the expansion card up and out of the expansion slot. Replacing the Video Card To replace the video card, perform the above steps in reverse order. Back to Contents Page[...]

  • Page 53

    Back to Contents Page  Working on Your Computer Dell™OptiPlex™380ServiceManual — Mini - Tower Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document as[...]

  • Page 54

    Click Start ® Turn Off Computer ® Turn Off . The computer turns off after the operating system shutdown process is complete. 2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6[...]