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Dell 3800 manual

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Table of contents for the manual

  • Page 1

    Dell Vostro 3800 Owner's Manual Regulatory Model: D08D Regulatory Type: D08D001[...]

  • Page 2

    Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 201[...]

  • Page 3

    Contents 1 Working on Your Computer ................................................................................... 5 Before Working Inside Your Computer ................................................................................................ 5 Turning Off Your Computer ...................................................................[...]

  • Page 4

    System Error Messages ....................................................................................................................... 28 4 System Setup ........................................................................................................... 29 System Setup Overview .........................................................[...]

  • Page 5

    1 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that[...]

  • Page 6

    To avoid damaging your computer, perform the following steps before you begin working inside the computer. 1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 2. Turn off your computer (see Turning Off Your Computer). CAUTION: To disconnect a network cable, first unplug the cable from your computer[...]

  • Page 7

    After Working Inside Your Computer After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. 1. Replace the cover. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 2. Connect any telephone or network c[...]

  • Page 8

    2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe System Overview Inside view 1. heatsink f[...]

  • Page 9

    3. system board 4. optical drive 5. I/O panel 6. system fan 7. hard drive 8. coin-cell battery 9. power supply unit (PSU) 10. expansion card Removing The Cover 1. Follow the procedures in Before Working Inside Your Computer . 2. Follow the steps below to remove the cover: a. Remove the screws that secure the cover to the computer. b. Lift and remov[...]

  • Page 10

    3. Follow the steps below to remove the bezel: a. Pry the front panel retention clips away from the chassis. b. Release the hooks on the opposite edge of the bezel from the chassis. c. Remove the bezel from the computer. Installing The Bezel 1. Place the hooks on the notches in the computer. 2. Rotate the front bezel towards the compute . 3. Press [...]

  • Page 11

    3. Follow the steps below to remove the optical drive: a. Disconnect the data cable and power cable from the optical drive [1,2]. b. Pull the optical-drive release latch and then push the optical drive towards the front of the computer [3]. c. Remove the optical drive from the computer [4]. Installing The Optical Drive 1. Push the optical drive int[...]

  • Page 12

    3. Follow the steps below to remove the hard-drive bracket: a. Disconnect the SATA cable and power cable from the hard drive [1,2]. b. Push the blue tab on the hard-drive bracket and lift it to remove it from the computer [3,4]. 4. Follow the steps below to remove the hard drive from the hard-drive bracket: a. Pry along the retention tabs of the ha[...]

  • Page 13

    Removing the Expansion Card(s) 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the cover. 3. Follow the steps to remove the expansion card: a. Press the blue tab and slide down the release lever that secures the expansion card. b. Press on the retaining tab to release the expansion card from its connector. c. Lift the exp[...]

  • Page 14

    3. Disconnect the following power supply cables from the system board by pressing on the retention latch and lifting it upwards. • system fan power cable [1.2] • system board power cable [3,4] a. Un-thread the power cables from the metal clips. 4. Follow the steps below to remove the power supply unit: a. Remove the screws that secure the power[...]

  • Page 15

    Installing The Power Supply Unit (PSU) 1. Place the power supply unit into the computer. 2. Slide the power supply unit towards the back of the computer till it snaps into place. 3. Replace the screws to secure the power supply unit to the computer. 4. Thread the power cables through the metal clips. 5. Connect the power cables to the system board.[...]

  • Page 16

    Installing The Heatsink 1. Place the heat sink and fan assembly on the processor. 2. Tighten the captive-screws that secure the heat sink and fan assembly to the system board. 3. Connect the heat sink and fan assembly cable to the system board. 4. Install the: • bezel • cover 5. Follow the procedures in After Working Inside Your Computer . Remo[...]

  • Page 17

    3. Press down on the memory-retaining tabs on each side of the memory modules and lift the memory module upwards to remove it from the computer. Installing the Memory 1. Align the notch on the memory-card with the tab in the system-board connector. 2. Insert the memory module into the memory socket. 3. Press down on the memory module until the secu[...]

  • Page 18

    4. Follow the steps below to remove the system fan: a. Remove the screws that secure the system fan to the computer. b. Remove the system fan from the computer. Installing The System Fan 1. Place the fan on the computer. 2. Replace the screws to secure the fan to the computer. 3. Thread the system fan cable through the metal retention clips. 4. Con[...]

  • Page 19

    3. Follow the steps below to disconnect the I/O panel cables: a. Disconnect the I/O panel and FlyWire cables from the system board. b. Un-thread the cables from the metal retention clips. 4. Follow the steps below to remove the I/O panel: a. Remove the screw that secures the I/O panel to the computer. b. Slide the I/O panel outwards and remove it f[...]

  • Page 20

    5. Install the: • optical drive • hard drive • bezel • cover 6. Follow the procedures in After Working Inside Your Computer . Removing The System Board 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: • cover • bezel • optical drive • hard drive • heatsink • processor • memory • expansion card[...]

  • Page 21

    Installing The System Board 1. Place the system board into the computer at a 45–degrees angle and then slide it towards the back of the computer. 2. Replace the screws to secure the system board to the computer. 3. Thread and connect all the cables connected to the system board. 4. Install the: • I/O panel • memory • expansion cards • pro[...]

  • Page 22

    1. PCI connector 2. PCIe x1 connector 3. PCIe x16 connector 4. PCIe x1 connector 5. P2 power connector 6. processor socket 7. CPU fan connector 8. memory connectors 9. P1 power connector 10. card reader module connector 11. real-time clock reset jumper 12. password reset jumper 13. front USB connector 14. SATA connectors 15. front LED connector 16.[...]

  • Page 23

    3 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Diagnostic Power LED Codes Power LED Light Status Possible Cause Troubleshooting Steps Off The computer is either turned off or is not receiving power. • Re-seat the power[...]

  • Page 24

    Power LED Light Status Possible Cause Troubleshooting Steps • If the display is connected and turned on, listen for a beep code. Diagnostic Error Messages Error Messages Description AUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the sys[...]

  • Page 25

    Error Messages Description GENERAL FAILURE The operating system is unable to carry out the command. The message is usually followed by specific information. For example, Printer out of paper. Take the appropriate action. HARD-DISK DRIVE CONFIGURATION ERROR The computer cannot identify the drive type. Shut down the computer, remove the hard drive, a[...]

  • Page 26

    Error Messages Description KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics . KEYBOARD DATA LINE FAILURE For external keyboards, check the cable connection. Run the Keybo[...]

  • Page 27

    Error Messages Description NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN You have too many programs open. Close all windows and open the program that you want to use. OPERATING SYSTEM NOT FOUND Reinstall the hard drive. If the problem persists, contact Dell . OPTIONAL ROM BAD CHECKSUM The optional ROM has failed. Contact Dell . S[...]

  • Page 28

    System Error Messages System Message Description Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error. CMOS checksum error Possibl[...]

  • Page 29

    4 System Setup System Setup Overview System Setup allows you to: • change the system configuration information after you add, change, or remove any hardware in your computer. • set or change a user-selectable option such as the user password. • read the current amount of memory or set the type of hard drive installed. Before you use System Se[...]

  • Page 30

    Processor Type Displays the type of processor. Processor ID Displays the processor ID Processor Core Count Displays the processor core count L1 Cache Size Displays the processor L1 cache size. L2 Cache Size Displays the processor L2 cache size. L3 Cache Size Displays the processor L3 cache size. Memory Information Memory Installed Displays the tota[...]

  • Page 31

    Processor Configuration Onboard Device Configuration Onboard Audio Controller Enable or disable the onboard audio controller. Default: Enabled SATA Mode Displays the SATA Mode Default: AHCI Intel Multi-Display Enable or disable the Intel Multi- Display Technology. Default: Disabled Onboard LAN Controller Enable or disable the onboard LAN controller[...]

  • Page 32

    Power Wake up by Integrated LAN/WLAN Enable or disable Wake up by Integrated LAN/ WLAN AC Recovery Specifies the AC recovery mode. Auto Power On Enable or disable Auto Power On mode. Security Supervisor Password Specifies whether an administrator password has been assigned. User Password Specifies whether a user password has been assigned. Set Supe[...]

  • Page 33

    5 Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. Processor Type • Intel Ce[...]

  • Page 34

    System Information Chipset Intel H81 BIOS chip (NVRAM) 8M SPI Flash ROM Expansion Bus Bus speed: PCI Express PCIe 2.0 at speeds upto 5.0 GT/s SATA 0,1 SATA Gen 3 at 6 GB/s and 2,3 SATA Gen 2 at 3 GB/s USB 80 Mbps Cards Vostro 3800 Vostro 3900 series PCIe x16 one half-height card one full height card PCIe x1 up to two half-height cards up to two ful[...]

  • Page 35

    Control Lights And Diagnostic Lights power button light white light — solid white light indicates power-on state. amber light — solid amber light indicates sleep/stand by state of the computer; blinking amber light indicates a problem with the system board. drive activity light white light — blinking white light indicates that the computer is[...]

  • Page 36

    Environmental Temperature: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity 20 % to 80 % (non-condensing) Altitude: NOTE: V 3800 and V 3900 meet the China 5000 m altitude requirements. Operating –15.20 m to 3048 m (–50 ft to 10,000 ft) Storage –15.20 m to 10,668 m (–50 ft to [...]

  • Page 37

    6 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your are[...]