Dell 2300 manual

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A good user manual

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Table of contents for the manual

  • Page 1

    Dell™Dimension™2300 Technical Overview Controls and Lights Solving Problems Advanced Troubleshooting Technical Specifications System Setup Program Adding and Replacing Parts Documentation  Hints, Notices, and Cautions Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file.  Inform[...]

  • Page 2

    Back to Contents Page Advanced Troubleshooting Dell™Dimension™2300  Beep Codes  System Messages  Using System Restore  Drivers  Resolving Software and Hardware Incompatibilities  Reinstalling Microsoft ® Windows ® XP Beep Codes If the monitor cannot display errors or problems during POST, the co[...]

  • Page 3

    1.  Click the Start button. 2.  Click Help and Support . 3.  Click System Restore . 4.  Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver, first try using Device Driver Rollback . If that is unsuccessful, then use System Restore. 1.  Click th[...]

  • Page 4

    If you experience a problem with any device, perform the steps in the following sections to identify whether the driver is the source of your problem and to update the driver, if necessary. Identifying Drivers 1.  Click the Start button and click Control Panel . 2.  In the Control Panel window, under Pick a Category , click Performance and Ma[...]

  • Page 5

    1.  Click the Start button, and then click Control Panel . 2.  Click Performance and Maintenance , and then click System . 3.  Click the Hardware tab, and then click Device Manager . 4.  In the Device Manager list, check for conflicts with the other devices. Conflicts are indicated by a yellow exclamation point ( ! ) beside the conflict[...]

  • Page 6

    3.  If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r to select the repair option, and then remove the CD from the drive. 4.  If you want to install a new copy of Windows XP, press <Esc> to select the fresh copy option. 5.  Press <Enter> to select the highlighted part[...]

  • Page 7

    Back to Contents Page Documentation Dell™Dimension™2300  Finding Information for Your Computer  Printed Documentation  Online Documentation Finding Information for Your Computer What Are You Looking For? Find it Here l A diagnostic program for my computer l Drivers for my computer l My computer documentation l My device [...]

  • Page 8

    Printed Documentation To save PDF files (files with an extension of .pdf ) to your hard drive, right - click the document title, click Save Target As in Microsoft ® Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard drive. Right - click only the following links: Dell Dimension 2300 Owner's Manual ([...]

  • Page 9

    2.  Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify c:windowssystem . 3.  Click the Start button on the Microsoft Windows desktop, and then click Run . 4.  Type regsvr32 hhactivex.dll and then press <Enter>. 5.  Click OK when the installation is complete. 6.  Right - clic[...]

  • Page 10

    Back to Contents Page Adding and Replacing Parts Dell™Dimension™2300  Shutting Down the Computer 1.  Save and close any open files and exit any open programs. 2.  Click the Start button and then click Turn off Computer . 3.  Click Turn off . The computer automatically turns off after the shutdown process finishes. 4.  Turn [...]

  • Page 11

    8.  Place the computer cover on a level surface. Looking Inside Your Computer Adding or Removing Cards 1.  Shut down the computer through the Start menu. 2.  Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now[...]

  • Page 12

    5.  Remove the computer cover . 6.  Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 7.  Unscrew and remove the filler bracket for the card slot you want to use. 8.  Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into t[...]

  • Page 13

    9.  Secure the bracket on the end of the card with the screw you removed in step7 . 10.  Connect any cables required for the card as described in the card documentation. 11.  Replace the computer cover . 12.  Connect your computer and devices to electrical outlets, and turn them on. 13.  Install any drivers required for the card a[...]

  • Page 14

    5.  Remove the computer cover . 6.  Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 7.  If necessary, remove a memory module: a.  Press out the securing clip at each end of the memory module connector. b.  Grasp the module and pull up. If the module is difficult to remove, gently [...]

  • Page 15

    3.  Disconnect any telephone or telecommunication lines from the computer. 4.  Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. 5.  Remove the computer cover . 6.  Release and remove the front panel: a.  Push the release lever to release both [...]

  • Page 16

    Removing the Front - Panel Insert 1.  Shut down the computer through the Start menu. 2.  Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now. 3.  Disconnect any telephone or telecommunication lines from the co[...]

  • Page 17

    8.  Unpack the replacement hard drive. 9.  Check the jumper setting on the back of the replacement drive. Ensure that the jumper setting on the new device is set for "cable select" (see the documentation that came with the drive for information). 10.  Install the new hard drive in the bracket. Place the hard drive in the bracket [...]

  • Page 18

    14.  Connect your computer and devices to electrical outlets, and turn them on. 15.  See the documentation that came with the drive for instructions on installing any software required for drive operation. Floppy Drive 1.  Shut down the computer through the Start menu. 2.  Ensure that your computer and attached devices are turned off. I[...]

  • Page 19

    17.  See the documentation that came with the drive for instructions on installing any software required for drive operation. Replacing the CD/DVD Drive 1.  Shut down the computer through the Start menu. 2.  Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off w[...]

  • Page 20

    14.  Connect the power and data cables to the new drive. 15.  Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents. 16.  Replace the front panel . 17.  Replace the computer cover . 18.  Connect your computer and devices to electrical outlets, and turn them on. 19.  See the do[...]

  • Page 21

    11.  Gently slide the drive into place. 12.  Once the drive is in place, apply pressure to ensure the drive is fully seated. 13.  Use the securing screw that came with the drive to attach the drive to the computer. 14.  Connect a power cable to the new drive. 15.  Locate the data cable from the CD/DVD drive in the upper drive bay and[...]

  • Page 22

    4.  Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. 5.  Remove the computer cover . 6.  Lift up the heat - sink shroud. 7.  Press down on the latches to remove the securing clips from the heat sink. 8.  Lift the heat sink away from the microp[...]

  • Page 23

    If any of the pins on the microprocessor appears to be bent, see "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance. 2.  Align the pin - 1 corner of the microprocessor with the pin - 1 corner of the socket. 3.  If the release lever on the socket is not fully extended, move it to that pos[...]

  • Page 24

    1.  Shut down the computer through the Start menu. 2.  Ensure that your computer and attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your computer, turn them off now. 3.  Disconnect any telephone or telecommunication lines from the computer. 4.  Disconnect your com[...]

  • Page 25

    4.  Reinstall the microprocessor heat sink, and then lower the heat sink shroud. 5.  Reattach the cables to the system board. 6.  Reinstall any cards. 7.  Replace the floppy drive . 8.  Replace the computer cover . 9.  Connect your computer and devices to electrical outlets, and turn them on. Replacing the Power Supply Removing th[...]

  • Page 26

    3.  Reconnect the DC power cables to the drives and system board. 4.  Replace the computer cover . 5.  Connect the AC power cable to the AC power connector on the back of the power supply. 6.  Connect your computer and devices to electrical outlets, and turn them on. Replacing the Battery A coin - cell battery maintains computer configu[...]

  • Page 27

    from closing properly. 2.  Ensure that no tools or extra parts are left inside the computer. 3.  Place the computer cover on the computer. 4.  Slide the computer cover towards the front of the computer until it fits completely into place. 5.  Tighten the computer cover thumbscrew. 6.  Connect your computer and devices to electrical o[...]

  • Page 28

    Back to Contents Page Solving Problems Dell™Dimension™2300  Finding Help Information Battery Problems Drive Problems Floppy drive problems  Finding Help Information  Mouse Problems  Battery Problems  Network Problems  Drive Problems  Power Problems  E - Mail, Modem, and Internet Problems [...]

  • Page 29

    CD drive problems Problems writing to a CD - RW drive DVD drive problems Hard drive problems E- Mail, Modem, and Internet Problems NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, which can render the drive inoperable . Clean the drive — Use a commercially available cleaning kit. HINT: High - speed[...]

  • Page 30

    Error Messages General Problems The computer stops responding A program stops responding A program crashes repeatedly If all commands receive responses, the modem is operating properly. Turn off call waiting (catch - phone) — See your telephone directory for instructions on deactivating this feature. Then adjust the dial - up networking connectio[...]

  • Page 31

    A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems Other technical problems General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: l Your computer locks up, particularly while using a specific device. l A recently added de[...]

  • Page 32

    Keyboard Problems Mouse Problems Network Problems See " Resolving Software and Hardware Incompatibilities ." Restart the computer — l If the mouse is functioning, shut down the computer through the Start menu. After the computer shuts down, press the power button to restart the computer. l If the computer does not respond to a keystroke[...]

  • Page 33

    Power Problems Printer Problems Restart the computer and try to log on to the network again Check your network settings — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning. Check for interrupt request conflicts — See " Resolving Soft[...]

  • Page 34

    Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones See the printer documentation for instructions. HINT: Dell does not cover the scanner's warranty. If you need technical assistance for your scanner, call the scanner's manufacturer. See the scanner documentation for the correct phone number. Check [...]

  • Page 35

    Video and Monitor Problems If the screen is blank If the screen is difficult to read Back to Contents Page  4.  Double - click the name of your CD drive. 5.  Click the Properties tab. 6.  Uncheck the Enable digital CD audio for this CD - ROM device box. HINT: See the monitor documentation for troubleshooting procedures. Check the monito[...]

  • Page 36

    Back to Contents Page Technical Specifications Dell™Dimension™2300   Microprocessor  Video  System Information  Audio  Expansion Bus  Controls and Lights  Memory  Power  Drives  Physical  Ports and Connectors  Environmental Microprocessor Microprocessor type Int[...]

  • Page 37

    Back to Contents Page  Audio three back miniature connectors for line - in, line - out, and microphone; one front miniature connector for line - out Internally accessible: Primary IDE channel 40 - pin connector on PCI local bus Secondary IDE channel 40 - pin connector on PCI local bus Floppy drive 34 - pin connector Video Video controller Intel [...]

  • Page 38

    Back to Contents Page System Setup Program Dell™Dimension™2300  Overview Each time you turn on or restart your computer, the computer compares the hardware installed in the computer to the hardware listed in the configuration information stored in NVRAM on the system board. If the computer detects a discrepancy between the two, it g[...]

  • Page 39

    Advanced Screen Option Function Date Resets the time on the computer's internal calendar. Time Resets the time on the computer's internal clock. BIOS Version Displays the version of the BIOS being used. Processor Type Displays the type of microprocessor installed. Processor Speed Displays the internal speed of the microprocessor. System B[...]

  • Page 40

    Peripheral Configuration Submenu IDE Configuration Submenu Option Function USB Controller Sets the USB controller to either Enabled (default) or Disabled . Legacy USB Support Set to Disabled if legacy USB support is not desired. Enabled (default) allows support for legacy USB. Integrated Audio Sets the integrated audio controller to either Enabled [...]

  • Page 41

    IDE Primary Master Submenu Diskette Configuration Submenu Event Log Configuration Submenu Option Function IDE HDD Auto - Detection Press <Enter> to start auto - detection for the primary IDE hard drive. IDE Primary Master Specifies the type of hard drive. Settings for this option are Auto (default), None , and Manual . Capacity Displays the m[...]

  • Page 42

    Security Screen Power Screen Option Function Event Logging The event log function is activated when set to Enabled (default). Disabled deactivates the event log function. Clear Event Log Clears the event log when the computer restarts if set to Yes . Retains the event log information if set to No (default). View Event Log Press <Enter> to vie[...]

  • Page 43

    Boot Screen Option Function ACPI Suspend Type Determines the ACPI suspend type. Options are S3 (default) and S1 . Wake - Up by PCI Device Allows a PCI device to wake up the computer. The options are Enabled (default) and Disabled . AC Power Recovery Determines what state the computer enters when AC power is restored after a power loss. Settings are[...]

  • Page 44

    Exit Screen Clearing Forgotten Passwords If you forget your supervisor or setup password, you cannot operate your computer or change settings in the system setup program until you clear the forgotten password(s). 1.  Shut down the computer . 2.  Turn off any attached devices and disconnect them from their electrical outlets. 3.  Disconnect[...]

  • Page 45

    14.  Connect your computer and devices to electrical outlets, and turn them on. 15.  If you are prompted to press <F1> to continue, press <F1>. Clearing CMOS To clear the computer's CMOS: 1.  Shut down the computer . 2.  Turn off any attached devices and disconnect them from their electrical outlets. 3.  Disconnect t[...]

  • Page 46

    Back to Contents Page Technical Overview Dell™Dimension™2300  Internal View  System Board Connectors and Sockets  Power Supply DC Connector Pin Assignments Internal View System Board Connectors and Sockets CAUTION: Before you begin any of the procedures in this section, follow the safety instructions provided in your Own[...]

  • Page 47

    Power Supply DC Connector Pin Assignments DC Power Connector P1 DC Power Connectors P2, P3, P5, and P6 DC Power Connector P7 Pin Number Signal name 18 - AWG Wire 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 COM Black 4 +5 VDC Red 5 COM Black 6 +5 VDC Red 7 COM Black 8 POK* Gray 9 +5 VFP Purple 10 +12 VDC Yellow 11 +3.3 VDC Orange 12 – 12 VDC* Blue 13 CO[...]

  • Page 48

    DC Power Connector P8 Back to Contents Page  Pin Number Signal Name 18 - AWG Wire 1 COM Black 2 COM Black 3 +12 VDC Yellow 4 +12 VDC Yellow[...]

  • Page 49

    Back to Contents Page Controls and Lights Dell™Dimension™2300  Front View  Back View Front View Back View 1 CD or DVD drive activity light The drive activity light is on when the computer reads data from the CD or DVD drive. 2 CD or DVD eject button Press this button to eject your disc from the CD or DVD drive. 3 Floppy drive [...]

  • Page 50

    Back to Contents Page  1 mouse connector Plug your computer's PS/2 mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. 2 serial connector Connect a serial device, such as a handheld device, to the serial connector. 3 PCI card slots (4) Use these slots for a PCI car[...]

  • Page 51

    Back to Contents Page Dell™Dimension™2300  Hints, Notices, and Cautions Hints, Notices, and Cautions Information in this document is subject to change without notice. © 2002DellComputerCorporation.Allrightsreserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporatio[...]