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Dell 2010 manual

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Table of contents for the manual

  • Page 1

    www .dell.com | support.dell.com Dell™ Dimension™ 2010 Service Manual Model D05M T ype D05M001 book.book Page 1 Monday, November 19, 2012 11:42 AM[...]

  • Page 2

    Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make b etter use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WAR N IN G: A WARNING indicates a potential for property damage, personal injury , or death. ______________ ______ [...]

  • Page 3

    Contents 3 Contents 1 T echnical Overview . . . . . . . . . . . . . . . . . . 7 Inside View of Y our Computer . . . . . . . . . . . . . . 7 Sy ste m Board Components . . . . . . . . . . . . . . . . 8 2 Before Y ou Begin . . . . . . . . . . . . . . . . . . 11 T echnical Spec ifications . . . . . . . . . . . . . . . . 11 Recommended T ools . . . . . [...]

  • Page 4

    4 Contents 5 Memory Module(s) . . . . . . . . . . . . . . . . . 21 Removing Memory Module(s) . . . . . . . . . . . . . . 21 Replacing Memory Module(s) . . . . . . . . . . . . . . 22 6 PCI and PCI Express Cards . . . . . . . . . . . 25 Removing PCI and PCI Express Cards . . . . . . . . . . 25 Replacing PCI and PCI Express Cards . . . . . . . . . 27 [...]

  • Page 5

    Contents 5 9 Front I/O Panel . . . . . . . . . . . . . . . . . . . . 47 Removing the Front I/O Panel . . . . . . . . . . . . . . 47 Replacing the Front I/O Panel . . . . . . . . . . . . . . 48 10 Processor Fan and Heat Sink Assembly 51 Removing the Processor Fan and Heat Sink Assembly . . . . . . . . . . . . . . . . . . . 51 Replacing the Processor[...]

  • Page 6

    6 Contents 14 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Removing the Battery . . . . . . . . . . . . . . . . . . 67 Replacing the Battery . . . . . . . . . . . . . . . . . . 68 15 Sy stem Setup . . . . . . . . . . . . . . . . . . . . . . 69 Overv iew . . . . . . . . . . . . . . . . . . . . . . . . . 69 Entering Sy stem Setup [...]

  • Page 7

    T echnical Overview 7 1 T echnical Overview WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. Inside Vi ew of Y our Computer 1 2 3 4 5 6 book.book Page 7 Mond[...]

  • Page 8

    8 T echnical Overview Sy stem Board Components 1 power supply 2 optical drive 3 Media Card Reader 4 front bezel 5 hard drive 6 system board 1 2 345 6 7 8 9 10 11 12 13 14 15 16 17 book.book Page 8 Monday, November 19, 2012 11:42 AM[...]

  • Page 9

    T echnical Overview 9 1 12 V power connector (PWR2) 2 processor socket 3 processor fan connector (CPU_F AN) 4 memory module connector (DIMM1) 5 memory module connector (DIMM2) 6 main power connector (PWR1) 7 SA T A connector (SA T A_3) 8 SA T A connector (SA T A_1) 9 me di a c ard re ad er co nn ec to r (F_USB2) 10 front panel USB connecto r (F_USB[...]

  • Page 10

    10 T echnical Overview book.book Page 10 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 11

    Before Y ou Begin 11 2 Before Y ou Begin This manual provides procedures for re moving and installing the com ponents in your computer . Unless otherwise no ted, each procedu r e assume s that the following conditions e xist: • Y ou have performed the steps in "T urning Off Y our Computer" on page 11 and "Safety Instruction s"[...]

  • Page 12

    12 Before Y ou Begin 2 Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your op erating system, press and hold the power button for about 4 seconds to turn them off. Safety Instructions Use the following safety guidelines to he lp protect your c[...]

  • Page 13

    Before Y ou Begin 13 CAUTION: Before touching anything inside your computer , ground yourself by touching an unpainted metal surface, su ch as the metal at the back of the computer . While you work, periodically touch an unpainted metal surface to dissipate static electricity , which could harm internal components. book.book Page 13 Mond ay, Novemb[...]

  • Page 14

    14 Before Y ou Begin book.book Page 14 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 15

    Computer Cover 15 3 Computer Cover WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alway s unplug your compu[...]

  • Page 16

    16 Computer Cover 4 Release the computer cover by pullin g it away from the front of the computer and lifting it up. 5 Set the cover aside in a secur e location. NOTE: T o remove the computer cover on the other side, lay the computer on its side with the unremoved cover facing up, and then perform step 3 to step 5. Replacing the Computer Cover 1 En[...]

  • Page 17

    Computer Cover 17 5 Ensure that the cover is seated correctly . 6 Replace the two screws that secur e th e computer cove r , using a screwdriver . 7 Place the computer in an upright position. CAUTION: Ensure that none of the sy stem air -vents are blocked. Blocking them would cause serious thermal problems. 1 front of the computer 2 computer cover [...]

  • Page 18

    18 Computer Cover book.book Page 18 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 19

    Front Bezel 19 4 Front Bezel WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alway s unplug your computer fr[...]

  • Page 20

    20 Front Bezel 5 Pu ll the front bezel away from the front of the computer to r elease it from the front bezel inser ts. 6 Set aside the front bezel in a secure location. Replacing the Front Bezel 1 Align the clamps of the front bezel to the front panel and press it towar ds the computer until the front be zel clamps snap into place. 2 Replace the [...]

  • Page 21

    Memory Module(s) 21 5 Memory Module(s) WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alway s unplug your c[...]

  • Page 22

    22 Memory Module(s) Replacing Memory Module(s) 1 F ollow the procedures in "Before Y ou Begin" on page 11. 2 P ress out the securing clip at each end of the memory module connector . CAUTION: Do not install ECC memory modules. 3 Align the notch on the bottom of the memory module with the tab in the memory module connector . CAUTION: T o a[...]

  • Page 23

    Memory Module(s) 23 5 Replace the computer cover (see "Rep lacing the Computer Cover" on page 16). 6 Connect your computer and devices to electrical outlets, and then turn them on. If the message appears stating that me mory size has changed, pr ess <F1> to continue. 7 Log on to your computer . 8 Right-click the My Computer icon on [...]

  • Page 24

    24 Memory Module(s) book.book Page 24 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 25

    PCI and PCI Express Cards 25 6 PCI and PCI Express Cards WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alw[...]

  • Page 26

    26 PCI and PCI Express Cards 5 Remove the card. • F or a PCI card, grasp the card by its top corn ers, and ease it out of its connector . • F or a PCI Express x16 card, push th e retention mechanism on the card connector as you grasp the card by its top corners, and then ease the card out of the connector . 1 screw 2 card 2 1 book.book Page 26 [...]

  • Page 27

    PCI and PCI Express Cards 27 6 If you are removing the card permanently , install a fille r bracket in the empty card-slot opening. NOTE: Installing filler brackets over empt y card-slot openings is necessary to maintain FCC certification of the com puter . The brackets also keep dust and dirt out of your computer . 7 Replace the computer cover (se[...]

  • Page 28

    28 PCI and PCI Express Cards See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer . 4 If this is a new card installation, remove the break-away metal plate . 5 Place the card in the connector and pres s down firmly . Ensur e that the card is[...]

  • Page 29

    PCI and PCI Express Cards 29 6 Place the card in the connector and pres s dow n firmly . Ensure that the car d is fully seated in the slot. 7 Replace the screw that secur e s the card to the chassis 8 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. CAUT[...]

  • Page 30

    30 PCI and PCI Express Cards Configuring Y our Computer After Removing or Installing a PCI/PCI Express Card NOTE: For info rmation on location of external connectors, see the Se tup Guide. For information on installing drivers and soft ware for your card, see the documentation that shipped with the card. Installed Removed Sound Card 1 Enter system [...]

  • Page 31

    Drives 31 7 Drives WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alway s unplug your computer from the ele[...]

  • Page 32

    32 Drives CAUTION: Ensure that you do not scratch the screw holes with the screwdr iver as the hard disk circuit board assembly is exposed here. 4 Place the computer in an upright position. 5 Remove the four screws that secur e the hard drive to the hard drive bay . 6 Slide the har d drive out towards the back of the computer . 7 If removing the ha[...]

  • Page 33

    Drives 33 8 Replace the computer cover on both the sides (see "Replacing the Computer Cover" on page 16). 9 Connect the computer and other devices to an electrical outlet. Replacing a Hard Drive 1 F ollow the procedures in "B efor e Y ou Begin" on page 11. 2 Remove the computer cover from bo th the sides (see "Removing the [...]

  • Page 34

    34 Drives 2 Remove the computer cover from both the sides (see "Removing the Computer Cover" on page 15). 3 Remove the front bezel (see "Removing the Front Bezel" on page 19). 4 Disconnect the Fle xBay USB cable fr om the Media Car d Reader connector on the system board. F or the location of the connector , see "System Boar[...]

  • Page 35

    Drives 35 6 Slide the Media Card Reader out through the front of the computer . 7 Replace the front bezel (see "Replacing the F r ont Bezel" on page 20). 8 Replace the computer cover on both the sides (see "Replacing the Computer Cover" on page 16). 9 Connect your computer and devices to electrical outlets, and then turn them on[...]

  • Page 36

    36 Drives 5 Gently slide the Media Car d Reader into place in the FlexBay slot. 1 break-away me tal plate 1 book.book Page 36 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 37

    Drives 37 6 Align the screw holes in the Media Car d Reader with the screw holes in the FlexBay slot. 7 Replace the two screws that secur e th e Media Card Reader to the FlexBay slot. NOTE: Ensure that the Media Card Reader is installed before the FlexBay USB cable is connected. 8 Connect the Flex Bay USB cable to the Media Card Reader connector on[...]

  • Page 38

    38 Drives 5 Remove the four screws that secur e the optical drive to the optical drive bay . 6 Slide the optical drive out through the front of the computer . 7 Replace the front bezel (see "Replaci ng the F ront Bezel" on page 20). 8 Replace the computer cover on bo th the sides (see "Replacing the Computer Cover" on page 16). [...]

  • Page 39

    Drives 39 10 Configure the drives in system se tup (see "System Setup Options" on page 71). Replacing an Optical Drive 1 F ollow the procedures in "B efor e Y ou Begin" on page 11. 2 Remove the computer cover from bo th the sides (see "Removing the Computer Cover" on page 15). 3 Remove the front bezel (see "Removi[...]

  • Page 40

    40 Drives 5 Gently slide the optical drive into place. 6 Align the scr ew holes in the optical driv e with the screw holes in the optical drive bay . 7 Replace the four screws that secur e the optical drive to the optical drive bay . 8 Connect the power and data cables to the optical drive. 9 Ensure that you connect the data cabl e to the system bo[...]

  • Page 41

    Drives 41 book.book Page 41 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 42

    42 Drives book.book Page 42 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 43

    Power Switch Module 43 8 Power Switch Module WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alway s unplug [...]

  • Page 44

    44 Power Switch Module 1 hard drive activity light 2 holder 1 2 book.book Page 44 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 45

    Power Switch Module 45 8 Slide the holder along with the hard drive activity light and cable out through the front of the computer . Replacing the Power Switch Module 1 Slide the power switch module thro ugh the slot on the front panel. 2 P ress the holder and gently snap it into t he front panel unti l it clicks into place. 3 Gently push the har d[...]

  • Page 46

    46 Power Switch Module book.book Page 46 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 47

    Front I/O Panel 47 9 Front I/O Panel WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alway s unplug your com[...]

  • Page 48

    48 Front I/O Panel Replacing the Front I/O Panel 1 Align the front I/O panel with the screw hole in the chassis. 1 front I/O panel 2 screw 1 2 book.book Page 48 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 49

    Front I/O Panel 49 2 Replace the scr ew that secures th e front I/O panel to the chassis. 3 Connect the cables to the system board connectors. 4 Replace the front bezel (see "Replacing the F r ont Bezel" on page 20). 5 Replace the computer cover on both the sides (see "Replacing the Computer Cover" on page 16). 6 Connect your co[...]

  • Page 50

    50 Front I/O Panel book.book Page 50 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 51

    Processor Fan and Heat Sink Assembly 51 10 Processor Fan and Heat Sink Assembly WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard agains[...]

  • Page 52

    52 Processor Fan and Heat Sink Assembly 5 Rotate the clamp lever 180 degrees clockwise to release the clamp grip from the bracket projection. 6 Rotate the processor fan and heat sink a ssembly upward gently , an d remove it from the computer . Lay the processor fan and heat sink assembly down on its top, with the thermal grease facing upwar d . NOT[...]

  • Page 53

    Processor Fan and Heat Sink Assembly 53 Replacing the Processor Fan and Heat Sink Assembly CAUTION: When reinstalling the fan, ensure that you do not pinch the wires that run between the sy stem board and the fan. 1 Clean the thermal grease from the bottom of the processor fan and heat sink assembly . CAUTION: Ensure that you apply new thermal grea[...]

  • Page 54

    54 Processor Fan and Heat Sink Assembly 6 Connect the processor fan and heat si nk assembly cable to the processor fan connector on the system board (see "System Board Components" on page 8). 7 Replace the computer cover (see "Re placing the Computer Cover" on page 16). 8 Connect your computer and devices to an electrical out le[...]

  • Page 55

    Processor 55 11 Processor WAR N IN G: Before working inside yo ur computer , read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alway s unplug your computer from [...]

  • Page 56

    56 Processor 4 P ress and push the release lever down and out to release it from the tab that secure s it. CAUTION: When removing the processor , do not touc h any of the pins inside the socket or allow any objects to fa ll on the pins in the socket. 5 Gently lift the processor to remove it from the socket. Lea ve the r elease lever extended in the[...]

  • Page 57

    Processor 57 Replacing the Processor CAUTION: Ground yourself by touching an unpainted metal surface on the back of the computer . CAUTION: When replacing the processor , do not touch any of the pins inside the socket or allow any objects to fa ll on the pins in the socket. 1 F ollow the procedures in "B efor e Y ou Begin" on page 11. 2 U[...]

  • Page 58

    58 Processor 5 Set the processor lightly in the socket and ensur e that the processor is positioned correctly . 6 Pivot the sock et release lever back toward the sock et, and snap it into place to secure the processor . 7 Clean the thermal grease from the bottom of the heat sink. CAUTION: Ensure that you apply new thermal grease. New thermal grease[...]

  • Page 59

    Sy stem Board 59 12 Sy stem Board WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alway s unplug your comput[...]

  • Page 60

    60 Sy stem Board 9 Lift the system board up and out. 1 screws (6) 2 system board 1 2 book.book Page 60 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 61

    Sy stem Board 61 Replacing the Sy stem Board 1 Gently align the system board into the chassis and slide it towards the back of the computer . 2 Replace the six screws that secur e the system board to the chassis. 3 Route and connect the cab les that you removed from the system boar d. CAUTION: Ensure that the processo r fan and heat sink assembly i[...]

  • Page 62

    62 Sy stem Board book.book Page 62 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 63

    Power Supply 63 13 Power Supply WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: T o guard against electrical shock, alway s unplug your computer[...]

  • Page 64

    64 Power Supply 6 Slide out the power supply and lift it out. Replacing the Power Supply 1 Slide the replacement power supply towards the back of the computer . WAR NI N G: Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the sy stem grou nding. 2 Replace the four screws that secur e the power s[...]

  • Page 65

    Power Supply 65 3 Connect the DC power cables to the system board and drives. 4 Secure all the cables to the securing clip on the side of the p ower supply . NOTE: Double-check all cable connections to make sure they are secure. 5 Replace the computer cover (see "Rep lacing the Computer Cover" on page 16). 6 Check the voltage selector swi[...]

  • Page 66

    66 Power Supply book.book Page 66 Mond ay, November 19, 2012 11:4 2 AM[...]

  • Page 67

    Battery 67 14 Battery WAR N IN G: Before working inside your computer , read the safety information that shipped with your computer . For additiona l safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. WAR N IN G: A new battery can explode if it is inco rrectly installed. Replace the bat[...]

  • Page 68

    68 Battery 5 P ress the battery release lever to r emove the battery . Replacing the Battery 1 Insert the new battery (CR2032) into the socket with the side labeled "+" facing up, and press the battery into place. 2 Replace the computer cover (see "Re placing the Computer Cover" on page 16). 3 Connect your computer an d devices [...]

  • Page 69

    Sy stem Setup 69 15 Sy stem Setup Overview Use System Setup: • T o chan ge the system configuration in formation after you add, change, or remove any hardwar e in you r computer . • T o set or change a user -selectable option s uch as the user pass word. • T o read the current amount of memory or set the type of hard drive installed. Before y[...]

  • Page 70

    70 Sy stem Setup Option F ield — This field contains information about each op tion. In this field you can view your current setting s and make changes to your settings. Use the right- and left-arrow k e ys to highlight an option. Pr ess < Enter> to mak e that select ion active. Help F ield — This field p rovides context sensitive help ba[...]

  • Page 71

    Sy stem Setup 71 Sy stem Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear , or may not appear exactly as listed. Sy stem Info BIOS Info Displays the BIOS version and date information. System Displays the computer model number . Service Tag Displays the service tag of the computer [...]

  • Page 72

    72 Sy stem Setup USB Device Setting • USB Controller—Enabled or Disabled (Enabled by defaul t) • USB Operation Mode—H igh Speed; L ow Speed (High Speed by default) CPU Feature • Virtua lization—Enabled; D isabled (Disabled b y default) • Cool & Quite—Enabled ; Disabled (Enabled by default) Advanced Chipset Features Onboard Audio[...]

  • Page 73

    Sy stem Setup 73 Boot Device Configuration Boot Setting Config • Numlock K ey—O n; Off (On by default) • Halt on—All, But K eyboard; All Errors(All, But Keyboar d by default) Removable Device Priority P ress Enter for details. This is a dynamic list and is updated based on the r emovabl e devices connected to your computer . Hard Disk Boot [...]

  • Page 74

    74 Sy stem Setup Changing Boot Sequence for the Current Boo t Y ou can use this feature, fo r example, to tell the computer to boot from the optical drive so that you can run the Dell Diagnostics on t h e Drivers and Utiliti es disc, but you want the computer to boot from the hard drive when the diagnostic tests are complete. Y ou can also use this[...]

  • Page 75

    Sy stem Setup 75 NOTE: Write down your curren t boot sequence in case you want to restore it. 3 P ress the up- and down-arrow keys to move through the list of devices. 4 P ress plus (+) or minus (–) to change the boot priority of device. Clearing Forgotten Passwords and CMOS Settings 1 F ollow the procedures in "B efor e Y ou Begin" on [...]

  • Page 76

    76 Sy stem Setup 4 Replace the computer cover (see "Replac ing the Computer Cover" on page 1 6). 5 Connect your computer and devi ces to el ectri cal outlets, and turn them on. Flashing the BIOS The BIOS may r equire flashing when an update is available or when re placing the system board. 1 T urn on the computer . 2 Locate the BIO S upda[...]

  • Page 77

    Sy stem Setup 77 5 Select the product brand in the Select Y our P roduct Line list. 6 Select the product model number in the Select Y our P roduct Model list. NOTE: If you have selected a different m odel and want to start over again, click Start Over on the top right of the menu. 7 Click Confirm . 8 A list of r esults appear on the screen . Click [...]

  • Page 78

    78 Sy stem Setup book.book Page 78 Mond ay, November 19, 2012 11:4 2 AM[...]