Dell 1710 manual

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Table of contents for the manual

  • Page 1

    Dell™Vostro™1710 Service Manual Notes, Notices, and Cautions IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applicable. Information in this document is subject to change without notice. © 2008DellInc.Allrights[...]

  • Page 2

    Back to Contents Page  Before Working on Your Computer Dell™Vostro™1710 Service Manual  Recommended Tools  What You Need to Know for Your Safety This document provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that: l  You have performed the [...]

  • Page 3

      6. Turn the computer upside down.  7. Slide both battery latches to the open position.  8. Slide the battery out of the battery bay.  9. Turn the computer top - side up, open the display, and press the power button to ground the system board. Back to Contents Page  NOTICE: To help prevent damage to the system board, you must rem[...]

  • Page 4

    Back to Contents Page  Flashing the BIOS Dell™Vostro™1710 Service Manual  Flashing the BIOS From a CD  Flashing the BIOS From the Hard Drive If a BIOS - update program media, such as a CD, is provided with a new system board, flash the BIOS from the media. If you do not have a BIOS - update program media, see Flashing th[...]

  • Page 5

    6. In the File Download window, click Save this program to disk , and then click OK .  7. In the Save In window, click the down arrow to view the Save In menu, select Desktop , and then click Save . The file downloads to your desktop.  8. Click Close if the Download Complete window appears. The file icon appears on your desktop and is titled [...]

  • Page 6

    Back to Contents Page  Internal Card With Bluetooth ® Wireless Technology Dell™Vostro™1710 Service Manual  Removing the Card  Replacing the Card  If you ordered a card with Bluetooth wireless technology with your computer, the card is already installed.  Removing the Card  1. Follow the procedures in Before [...]

  • Page 7

    Back to Contents Page  Coin - Cell Battery Dell™Vostro™1710 Service Manual  Removing the Coin - Cell Battery  Replacing the Coin - Cell Battery  Removing the Coin - Cell Battery   1. Follow the procedures in Before Working on Your Computer .  2. Remove the hard drive (see Removing the Hard Drive ).  3. Rem[...]

  • Page 8

    3. Replace the system board (see Replacing the System Board Assembly ).  4. Replace the optical drive (see Replacing the Optical Drive ).  5. Replace the palm rest (see Replacing the Palm Rest ).  6. Replace the display assembly (see Replacing the Display Assembly ).  7. Replace the keyboard (see Replacing the Keyboard ).  8. Replace[...]

  • Page 9

    Back to Contents Page  Processor Module Dell™Vostro™1710 Service Manual  Removing the Processor Module  Replacing the Processor Module  Removing the Processor Module   1. Follow the instructions in Before Working on Your Computer .  2. Loosen the eight screws that secure the memory cover. (See Removing a Memo[...]

  • Page 10

    This procedure assumes that you have completed the removal procedure Removing the Processor Module .  1. Align the pin - 1 corner of the processor module with the pin - 1 corner of the ZIF socket, then insert the processor module. When the processor module is properly seated, all four corners are aligned at the same height. If one or more corner[...]

  • Page 11

    Back to Contents Page  Processor Thermal - Cooling Assembly Dell™Vostro™1710 Service Manual  Removing the Processor Thermal - Cooling Assembly  Replacing the Processor Thermal - Cooling Assembly  Removing the Processor Thermal - Cooling Assembly   1. Follow the instructions in Before Working on Your Computer . ?[...]

  • Page 12

    Back to Contents Page  USB Daughter Card Dell™Vostro™1710 Service Manual  Removing the USB Daughter Card  Replacing the USB Daughter Card  Removing the USB Daughter Card   1. Follow the instructions in Before Working on Your Computer .  2. Remove the hard drive cover. See Removing the Hard Drive for an illust[...]

  • Page 13

    4. Replace the display assembly (see Replacing the Display Assembly ).  5. Replace the keyboard (see Replacing the Keyboard ).  6. Replace the hinge cover (see Replacing the Hinge Cover ).  7. Replace the WLAN card (see Replacing a WLAN Card ).  8. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard[...]

  • Page 14

    Back to Contents Page  Display Dell™Vostro™1710 Service Manual  Display Assembly  Display Bezel  Display Panel  Display Cable  Camera and Microphone Assembly  Display Assembly  Removing the Display Assembly   1. Follow the instructions in Before Working on Your Computer .  2. Disconnect t[...]

  • Page 15

     Replacing the Display Assembly  This procedure assumes that you have completed the removal procedure Removing the Display Assembly .  1. Align the display hinges with the holes in the base of the computer, then lower the display into place.   2. With the computer facing top side up, replace in sequential order the three numbered M2.[...]

  • Page 16

     1. Follow the instructions in Before Working on Your Computer .  2. Disconnect the antenna from the WLAN card (see Removing a WLAN Card ).  3. Remove the hinge cover (see Removing the Hinge Cover ).  4. Remove the keyboard (see Removing the Keyboard ).  5. Remove the display assembly (see Removing the Display Assembly ).  6. Remo[...]

  • Page 17

      1. Follow the instructions in Before Working on Your Computer .  2. Disconnect the antenna from the WLAN card (see Removing a WLAN Card ).  3. Remove the hinge cover (see Removing the Hinge Cover ).  4. Remove the keyboard (see Removing the Keyboard ).  5. Remove the display assembly (see Removing the Display Assembly ).  6. [...]

  • Page 18

     Display Cable  Removing the Display Cable   1. Follow the instructions in Before Working on Your Computer .  2. Disconnect the antenna from the WLAN card (see Removing a WLAN Card ).  3. Remove the hinge cover (see Removing the Hinge Cover ).  4. Remove the keyboard (see Removing the Keyboard ).  5. Remove the display assem[...]

  • Page 19

     6. Replace the display bezel (see Replacing the Display Bezel ).  7. Replace the display assembly (see Replacing the Display Assembly ).  8. Replace the keyboard (see Replacing the Keyboard ).  9. Replace the hinge cover (see Replacing the Hinge Cover ).  10. Reconnect the antenna to the WLAN card (see Replacing a WLAN Card ).  C[...]

  • Page 20

     5. Replace the keyboard (see Replacing the Keyboard ).  6. Replace the hinge cover (see Replacing the Hinge Cover ).  7. Reconnect the antenna to the WLAN card (see Replacing a WLAN Card ). Back to Contents Page [...]

  • Page 21

    Back to Contents Page  Fan Dell™Vostro™1710 Service Manual  Removing the Fan  Replacing the Fan  Removing the Fan   1. Follow the instructions in Before Working on Your Computer .  2. Loosen the eight screws that secure the memory cover. (See Removing a Memory Module for an illustration of the memory cover.) [...]

  • Page 22

    Back to Contents Page  Fingerprint Reader Dell™Vostro™1710 Service Manual  Removing the Fingerprint Reader  Replacing the Fingerprint Reader  Removing the Fingerprint Reader   1. Follow the instructions in Before Working on Your Computer .  2. Remove the hard drive cover. See Removing the Hard Drive for an il[...]

  • Page 23

     1. Position the fingerprint reader on the underside of the palm rest.  2. Connect the fingerprint reader cable connector to the fingerprint reader connector and rotate the retaining bracket downward to secure the cable.  3. Replace the fingerprint reader cover and replace the M2 x 3 - mm screw that secures the cover to the palm rest.  [...]

  • Page 24

    Back to Contents Page  Hard Drive Dell™Vostro™1710 Service Manual  Removing the Hard Drive  Replacing the Hard Drive  Removing the Hard Drive      1. Follow the procedures in Before Working on Your Computer .  2. Close the display and turn the computer upside down.  3. Loosen the five screws that [...]

  • Page 25

     6. Disconnect the hard drive cable connector from the motherboard.  7. Pull the mylar tab to release the hard drive.  8. Lift the hard drive and the hard drive cable out of the computer. You may find it easier to lift the hard drive starting from the side located opposite from the hard drive's connection to the hard drive cable.  [...]

  • Page 26

    Back to Contents Page  Hinge Cover Dell™Vostro™1710 Service Manual  Removing the Hinge Cover  Replacing the Hinge Cover  Removing the Hinge Cover    1. Follow the procedures in Before Working on Your Computer .  2. Close the display and turn the computer to the back.  3. Gently insert a plastic scribe u[...]

  • Page 27

     Replacing the Hinge Cover   This procedure assumes that you have completed the removal procedure Removing the Hinge Cover .  1. Align the two tabs underneath both edges of the hinge cover with the corresponding notches in the computer.  2. Moving from left to right, press down until the hinge cover snaps into place.  3. Close the[...]

  • Page 28

    Back to Contents Page  Keyboard Dell™Vostro™1710 Service Manual  Removing the Keyboard  Replacing the Keyboard  Removing the Keyboard   1. Follow the procedures in Before Working on Your Computer .  2. Remove the hinge cover (see Removing the Hinge Cover ).  3. Remove the four M2 x 3 - mm screws at the top[...]

  • Page 29

    This procedure assumes that you have completed the removal procedure Removing the Keyboard .  1. Slide the keyboard cable connector into the keyboard connector on the system board.  2. Rotate the retaining bracket downward to secure the keyboard cable connector.  3. Hook the tabs along the front edge of the keyboard beneath the front - ins[...]

  • Page 30

    Back to Contents Page  Battery Latch Assembly Dell™Vostro™1710 Service Manual  Removing the Battery Latch Assembly  Replacing the Battery Latch Assembly  Removing the Battery Latch Assembly   1. Follow the instructions in Before Working on Your Computer .  2. Remove the hard drive (see Removing the Hard Drive[...]

  • Page 31

     Replacing the Battery Latch Assembly   This procedure assumes that you have completed the removal procedure Removing the Battery Latch Assembly .  1. Ensure that the battery latch spring is properly mounted on the guide post of the battery latch assembly.  2. Align the battery release button with the hole in the battery latch assemb[...]

  • Page 32

    Back to Contents Page  Memory Dell™Vostro™1710 Service Manual  Removing a Memory Module  Replacing a Memory Module Your computer has two user - accessible SODIMM sockets, both accessed from the bottom of the computer. You can increase your computer memory by installing memory modules on the system board. See "Specif[...]

  • Page 33

    This procedure assumes that you have completed the removal procedure Removing a Memory Module .  1. Align the notch in the memory module connector with the tab in the connector slot.  2. Slide the module firmly into the slot at a 45 - degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the[...]

  • Page 34

    Back to Contents Page  Wireless Local Area Network (WLAN) Card Dell™Vostro™1710 Service Manual  Removing a WLAN Card  Replacing a WLAN Card  Your computer supports a WLAN card. If you ordered a WLAN card with your computer, the card is already installed.  Removing a WLAN Card  1. Follow the procedures in Before [...]

  • Page 35

     Replacing a WLAN Card   This procedure assumes that you have completed the removal procedure Removing a WLAN Card .  1. Insert the WLAN card connector into the system board connector at a 45 - degree angle.  2. Connect the antenna cables to the WLAN card that you are installing. If the WLAN card has two triangles on the label (white[...]

  • Page 36

    Back to Contents Page  Optical Drive Dell™Vostro™1710 Service Manual  Removing the Optical Drive  Replacing the Optical Drive  Removing the Optical Drive   1. Follow the procedures in Before Working on Your Computer .  2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard[...]

  • Page 37

    5. Replace the keyboard (see Replacing the Keyboard ).  6. Replace the hinge cover (see Replacing the Hinge Cover ).  7. Replace the WLAN card (see Replacing a WLAN Card ).  8. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. Back to Contents Page [...]

  • Page 38

    Back to Contents Page  Palm Rest Dell™Vostro™1710 Service Manual  Removing the Palm Rest  Replacing the Palm Rest  Removing the Palm Rest   1. Follow the instructions in Before Working on Your Computer .  2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. [...]

  • Page 39

     12. Disconnect the touch pad connector from the system board.  13. Disconnect the fingerprint reader connector from the system board.   14. Moving from left to right, carefully lift the palm rest along the rear edge, near the hinge brackets, and gently lift the palm rest.  Replacing the Palm Rest   This procedure assumes that [...]

  • Page 40

    12. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover.  13. Replace any blanks you removed from in the ExpressCard slot and the 8 - in - 1 card slot. Back to Contents Page [...]

  • Page 41

    Back to Contents Page  Power Button and Multimedia Button Pads Dell™Vostro™1710 Service Manual  Removing the Power Button and Multimedia Button Pads  Replacing the Power Button and Multimedia Button Pads  Removing the Power Button and Multimedia Button Pads    1. Follow the procedures in Before Working on You[...]

  • Page 42

    This procedure assumes that you have completed the removal procedure Removing the Power Button and Multimedia Button Pads .  1. Connect the power - button pad cable in the connector on the bottom of the multimedia button pad.  2. Replace the power button pad, positioning it under the tabs on the palm rest and aligning the screw hole.  3. G[...]

  • Page 43

    Back to Contents Page  Speaker Assembly Dell™Vostro™1710 Service Manual  Removing the Speaker Assembly  Replacing the Speaker Assembly  Removing the Speaker Assembly   1. Follow the instructions in Before Working on Your Computer .  2. Remove the hard - drive cover. See Removing the Hard Drive for an illustra[...]

  • Page 44

    6. Replace the hinge cover (see Replacing the Hinge Cover ).  7. Replace the WLAN card (see Replacing a WLAN Card ).  8. Replace the hard - drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. Back to Contents Page [...]

  • Page 45

    Back to Contents Page  System Board Assembly Dell™Vostro™1710 Service Manual  Removing the System Board Assembly  Replacing the System Board Assembly The system board's BIOS chip contains the Service Tag, which is also visible on a barcode label on the base of the computer. The replacement kit for the system board i[...]

  • Page 46

     Replacing the System Board Assembly   This procedure assumes that you have completed the removal procedure Removing the System Board Assembly .  1. Insert the left side of the system board into the base of the computer at an angle until the connectors on the system board are aligned with the holes on the base of the computer, then care[...]

  • Page 47

    Back to Contents Page Dell™Vostro™1710 Service Manual  Notes, Notices, and Cautions IfyoupurchasedaDELL™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft ® Windows ® operating systems are not applicable. Information in this document is subject to change without notice. © 2008[...]

  • Page 48

    Back to Contents Page  Troubleshooting Dell™Vostro™1710 Service Manual  Troubleshooting Tools  Solving Problems  Dell Technical Update Service  Dell Support Utility  Troubleshooting Tools  Diagnostic Lights  Your computer has three keyboard status lights located above the keyboard. During normal oper[...]

  • Page 49

    resolve the incompatibility. Windows Vista ® :  1. Click the Windows Vista start button , and click Help and Support.  2. Type hardware troubleshooter in the search field and press <Enter> to start the search.  3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.[...]

  • Page 50

     5. At the Dell Diagnostics Main Menu, left - click with the touch pad/mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu ).  6. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.  7. Close the Main Menu window to exit the De[...]

  • Page 51

    After the Dell Diagnostics loads the following menu appears: Press <Tab> to select the test you want to run and then press <Enter>. After Test System is selected, the following menu appears: For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and pro[...]

  • Page 52

    Windows XP : 1.  Click Start ® Control Panel ® Add or Remove Programs ® Programs and Features . 2.  Select the program you want to remove. 3.  Click Uninstall . 4.  See the program documentation for installation instructions. Windows Vista : 1.  Click Start ® Control Panel ® Programs ® Programs and Features . 2.  Select the [...]

  • Page 53

     Test the drive —  l  Insert another disc to eliminate the possibility that the original drive is defective. l  Insert a bootable floppy disk and restart the computer.  Clean the drive or disk — For information on cleaning your computer, see the Dell™TechnologyGuide on your computer or at support.dell.com .  Check the [...]

  • Page 54

    1.  Click Start and click Computer . 2.  Right - click Local Disk C: . 3.  Click Properties ® Tools ® Check Now . The User Account Control window may appear. If you are an administrator on the computer, click Continue ; otherwise, contact your administrator to continue the desired action. 4.  Follow the instructions on the screen. [...]

  • Page 55

    A program stops responding  End the program —  1.  Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager. 2.  Click the Applications tab. 3.  Click to select the program that is no longer responding. 4.  Click End Task .  A program crashes repeatedly  Check the software documentation — If n[...]

  • Page 56

    Memory Problems   If you receive an insufficient memory message —  l  Save and close any open files and exit any open programs you are not using to see if that resolves the problem. l  See the software documentation for minimum memory requirements. If necessary, install additional memory (see Replacing a Memory Module ). l  Rese[...]

  • Page 57

     Check the headphone cable connection — Ensure that the headphone cable is securely inserted into the headphone connector. See the Setup and Quick Reference Guide for your computer at support.dell.com .  Adjust the Windows volume control — Click or double - click the speaker icon in the lower - right corner of your screen. Ensure that the[...]

  • Page 58

    Accessing the Dell Support Utility Access the Dell Support Utility from the icon on the taskbar or from the Start menu. If the Dell Support icon does not appear in your taskbar:  1. Click Start ® All Programs ® Dell Support ® Dell Support Settings .  2. Ensure that the Show icon on the taskbar option is checked. The Dell Support Utility is[...]