Dell 1700N manual

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Table of contents for the manual

  • Page 1

    www .dell.com/supplies | support.dell.com D e ll™ L a ser P ri n ter 1 700/1700n Owner ’s Manual L ook Inside F or: • Setting Up Y our P rinter • Loading P aper • Network Pr inting • Unde rstanding th e Sof tware[...]

  • Page 2

    Ordering Supplies Dell™ toner cartridges are av ailable only through Dell. Y ou can order toner cartridges online at www .del l.com/ supp lies or by phone . NOTE: If your country is not listed, conta ct your Dell distributor to orde r supplies. Dell L aser Printer 1700 Supp lies US 877-IN K- 2- Y OU Italy 80060 2705 Australia 1300 303 29 0 Japan [...]

  • Page 3

    www .dell.com/supplies | support.dell.com Dell™ Laser Printer 1700 Accessing your User ’s Gu ide T o access your User ’s Guide , cl ick Start → Pr o g ra m s or All P rogra ms → Dell Pr i n t e r s → Dell Laser Printer 1700 → User ’s Guide . NOTE: Y ou canno t access yo ur User ’s Guide until yo u have install ed the drivers for y[...]

  • Page 4

    Notes, Notices, and Cautions NOTE: A NOTE indicates impo rtant information that helps you make be tter use of you r printer . NOTICE: A NOTICE indicates either potential damage to hard ware or loss of data an d tells yo u how to avo id the p roblem. CAUTI ON: A CA UTION in dicates a potent ial fo r proper ty damage, personal in jury , or death. ___[...]

  • Page 5

    Contents 5 Contents 1 P reparing the Printer Replac ing the Operat or Panel Overlay . . . . . . . . . . . . . . . 12 Installing th e 550-Sheet Optional Dra wer . . . . . . . . . . . . . 14 Configu ring the P ape r T rays . . . . . . . . . . . . . . . . . . 15 Installin g an Option al Memo r y Card . . . . . . . . . . . . . . . 17 2 Loading P aper L[...]

  • Page 6

    6 Contents 4 Setting Up for N etwork P rinting Network Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Attach Cables . . . . . . . . . . . . . . . . . . . . . . . . . 38 Prin t and Check the Network Setup P age . . . . . . . . . . . . 39 R un the Instal lation Sof tware . . . . . . . . . . . . . . . . . 40 5 Sof tware Ove r view Dell?[...]

  • Page 7

    Contents 7 7 Contacting Dell Technical Assista n ce . . . . . . . . . . . . . . . . . . . . . . . . 64 Automate d Order -Status S e rvice . . . . . . . . . . . . . . . . . . 64 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 8 Appendix Limited Warranties and Return Policy . . . . . . . . . . . . . . . 84 Limited W arr anty [...]

  • Page 8

    8 Contents[...]

  • Page 9

    9 CAUTIO N: SAFE TY INFORMA TION Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environm ent from potential damage. • Y our product uses a laser . CAUTION: Use of controls or adjus tments or performa nce of procedures other than those specifi ed herein may result in haza rdo[...]

  • Page 10

    10 www .dell. com/supp lies | support. dell.c om[...]

  • Page 11

    1 SECTION 1 Preparing the Printer R epla cing the Ope rator P anel Overl ay Install ing the 550-Sheet Optional Drawer Install ing an Optional Memor y Card[...]

  • Page 12

    12 Prepar i ng the Printer www .dell. com/supp lies | support. dell.c om R eplacing the Operator P anel Overlay If you have a non-English operator panel overlay i n your printer box and want to use it, fol low these steps: 1 Open the fro nt cover by pressing the button on the left side of the printer and lowering the cover . 2 Remove the English op[...]

  • Page 13

    Prepar i ng the Printer 13 3 Snap the non-English operator panel into place. 4 Close the front cove r .[...]

  • Page 14

    14 Prepar i ng the Printer www .dell. com/supp lies | support. dell.c om Installing the 550-Sheet Optional Drawer Y o ur printer supp orts one opti onal drawer tha t lets you load up to 550 sheet s of paper . CAUTION: If you are installi ng a 550-sheet drawer after s etting up the p rinter , turn the prin ter off and unplug th e power cord before c[...]

  • Page 15

    Prepar i ng the Printer 15 Configuring the P aper T rays NOTE: Y ou must first install the drivers for your prin ter before configuring th e paper trays. See "Setting Up for Local Printin g" on page 29 or "Setting Up for Network Print ing" on page 3 7. Dell La ser Printer 1700/1700n 1 Launch the Dell Local P rinter Settings Util[...]

  • Page 16

    16 Prepar i ng the Printer www .dell. com/supp lies | support. dell.c om If Upd ate or Ask P rinter is unavailable, follow these steps: a In the Avai lable Options list, click 550-s heet tr ay . b Click Add . c Click OK, and then close the P ri nters folder . If Update Now or Ask P r inter is unavailab le, follow these steps: a In the Options list,[...]

  • Page 17

    Prepar i ng the Printer 17 10 Selec t the pa per typ e you h ave in each tr ay . 11 Click Submit . Installing an Optional Memor y Card The system board has one connector for an optional memory card. The printer can support up to 128MB (for a total of 160MB for a network printer and 144MB for a non-network printe r). CAUTION: If you are installin g [...]

  • Page 18

    18 Prepar i ng the Printer www .dell. com/supp lies | support. dell.c om 2 Open the rear e xit. 3 Open the s ide cover by pressing the two det ents on the front r ight side o f the mac hine and swinging the cover back. 4 P ush open the latches on both ends of the memory connector .[...]

  • Page 19

    Prepar i ng the Printer 19 NOTE: Memor y options designed for ot her printers may not work with your printe r . 5 Unpack the memory card. NOTICE: Mem or y cards are ea sily dam aged by static electr icity . T ouch somet hing meta l, such as the prin ter frame, b efore you to uch a memor y ca rd. A v oid touching the connection points along the edge[...]

  • Page 20

    20 Prepar i ng the Printer www .dell. com/supp lies | support. dell.c om[...]

  • Page 21

    2 SECTION 2 L oading P aper Loading the 250-Sheet an d 550-Sheet T rays Loading the Manual F eeder Using the R ear Exit Print Media Guidel ines[...]

  • Page 22

    22 Loading P aper www .dell. com/supp lies | support. dell.c om L oading the 250-Sheet and 550-Sheet T rays F ollow the se instructions to load paper in the 250-sheet tray and 55 0-sheet tray . 1 Remove the tra y . 2 Pr epare a st ack of pape r for loading by fle xing or fanning it back a n d forth. Straighten the edges on a level surface. 3 Loa d [...]

  • Page 23

    Loading P aper 23 4 Slide the two side guides and the back guide until they fit snugly against the st ack of pape r . If you are loading legal or folio size paper , press down on the latch at the back of the tray and e xp and the tray until the extender locks into place.[...]

  • Page 24

    24 Loading P aper www .dell. com/supp lies | support. dell.c om 5 Insert the tray . 6 Extend the pap er support on t he output bin.[...]

  • Page 25

    Loading P aper 25 L oading the Manual F eeder The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. Y ou can use the manual feeder to make quick runs of paper types or sizes tha t are not currently loa ded in the pa per tray . T o load the manual feeder: 1 Place a sheet of the select ed prin[...]

  • Page 26

    26 Loading P aper www .dell. com/supp lies | support. dell.c om • Loa d letterhead face-up, with the top of the s heet entering the printer first. • If you ex perience problems with paper feed, turn the paper around. Using the R ear Exit The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams.[...]

  • Page 27

    Loading P aper 27 Print Media Guidelines Selecting the right paper or other me dia r edu ces printing problems. F or best print quality , try a sample of the paper or specialty media you ar e considering before buying lar ge quantities . CAUTIO N: Y our product us es a printing pr ocess that heats the pri nt media, and heat can cause certai n media[...]

  • Page 28

    28 Loading P aper www .dell. com/supp lies | support. dell.c om Media T ypes and Sizes Media Size W eight Capacity P aper A4, A5, B5, le tter , legal, e xecutive , folio 17–43 lb (64–16 3 g/m 2 ) 16–43 lb (60–16 3 g/m 2 ) 16–24 lb (60– 90 g/ m 2 ) T ray 1: 250 sh eets (20 lb paper) Manual feed: 1 she et Optional 550-sheet tray : 550 she[...]

  • Page 29

    3 SECTION 3 Setting Up for L ocal Printing Local Se t-Up[...]

  • Page 30

    30 Setting Up for Local Printi ng www .dell. com/supp lies | support. dell.c om A local print er is a printer att ached to one computer using a USB or parall e l cable. If your printer is at tached to a network instead of y our computer , go to "Setting Up for Network P rinting" on page 3 7 . L ocal Set-Up A printer driver is software tha[...]

  • Page 31

    Sett ing U p for Lo ca l P rintin g 31 Using Windows XP Wi th a USB or Parallel Cable NOTE: Windows XP Professi onal req uires that you have administra tive acc ess to instal l printer dri ver s on your co mpu ter . When you attached t he cable and turned on t he printer , the Found New Hardware Wizard appeared on your computer screen. 1 Insert th [...]

  • Page 32

    32 Setting Up for Local Printi ng www .dell. com/supp lies | support. dell.c om Using Windows 2000 With a USB or P arallel Cabl e When you attached t he cable and turned on t he printer , the Found New Hardw are Wizard appeared on your computer screen. 1 Insert th e Drivers and Utiliti es CD, and then click Next . 2 Select Searc h for a suitable dr[...]

  • Page 33

    Sett ing U p for Lo ca l P rintin g 33 Using Windows NT Wit h a P arallel Cable NOTE: Y ou need ad ministr ative access to inst all prin ter drivers on your comp uter . 1 Insert th e Drivers and Utiliti es CD. 2 When the Drivers a nd Utiliti es CD screen ap pears, click P ersonal Inst allation - Insta ll the prin ter for use on this com puter o nly[...]

  • Page 34

    34 Setting Up for Local Printi ng www .dell. com/supp lies | support. dell.c om 7 Use the default printer name (for e xample, Dell Laser P rinter 1700) or type a unique name for your printer , and then click Next . 8 Click Y es (reco mmended) , and then click Fi n i s h to print a test page. 9 After the tes t page prin ts, cli ck Ye s to close th e[...]

  • Page 35

    Sett ing U p for Lo ca l P rintin g 35 The wizard prompts you to search for new drivers. 6 Click Next to search for a pr inter driver . 7 Select Searc h for a suitable driver , and then click Next . 8 Select Specif y a lo catio n only , and then click Next . 9 Brow se to the locatio n of the pr in ter dr ive r on th e Drivers a nd Utilit ies CD. D:[...]

  • Page 36

    36 Setting Up for Local Printi ng www .dell. com/supp lies | support. dell.c om[...]

  • Page 37

    4 SECTION 4 Setting Up for Network Printing Network Set- Up[...]

  • Page 38

    38 Setting Up for Network P rinting www .dell. com/supp lies | support. dell.c om Network Set-Up NOTE: For additi onal ne twork set -up configu rations, refer to you r User ’s Guide . Attach Cabl es 1 Mak e sur e the printer is turned off and unp lugged. 2 Plug one end of a standard category 5 Uns hielded T wisted P air (UTP) netw ork cable into [...]

  • Page 39

    Setting Up for Network Pr inting 39 3 Plug one end of the printer po wer cord into the socket at the back of the printe r and the other end into a properly grounded outlet. 4 T urn on the prin ter . After the printer compl etes its i ntern al test s, the Re ad y /D a t a light come s on. If the operator panel lights do not come on when the printer [...]

  • Page 40

    40 Setting Up for Network P rinting www .dell. com/supp lies | support. dell.c om If you need to change the IP address, run the Set IP Address Utility from the Drivers and Utilities CD. R un the Inst allat ion S oftw are 1 Insert th e Drivers and Utiliti es CD into your computer . 2 The Drive rs and Uti lities CD should launch the installa tion sof[...]

  • Page 41

    Setting Up for Network Pr inting 41 Use the Dell P rinter Configuration W eb T ool, also known as the Pr int er Embedded W eb Server , to monitor the status of your network printer without leaving your desk. Y ou can view and/or change the printer configuration settings, monitor toner level, and when it is time to order r e placement toner cartridg[...]

  • Page 42

    42 Setting Up for Network P rinting www .dell. com/supp lies | support. dell.c om[...]

  • Page 43

    5 SECTION 5 Software Over view Dell™ T oner Managemen t System Dell Loca l Printer Sett ings Utili ty Set I P A ddress Util ity Dell Printer Sof tware Uni nstal l Driv er Prof iler Dell P rinter Configur ation Web T ool[...]

  • Page 44

    44 Sof tware Over v iew www .dell. com/supp lies | support. dell.c om Use the Drivers an d Utilit ies CD that came with your printer t o install a co mbination of software applications, depending on your operating system. NOTE: If you pu rchased you r printer and com puter separately , you must use th e Drivers an d Utilities CD to install th ese s[...]

  • Page 45

    Software Overview 45 Printer Suppli es Reorder Applicat ion NOTE: This application is not avai lable with Windows 98 SE o r Me. The Order Suppli es dialog box can be launched from the P rinting Status window , the P rograms window , or the desktop icon. Y ou can order toner by phone or from the W eb. 1 Click Start → Pr o gr a m s or All P rograms[...]

  • Page 46

    46 Sof tware Over v iew www .dell. com/supp lies | support. dell.c om Dell Printer Softw are Uninstall Use the Unins t all Soft ware Ut ility to re move any curr ently installed p rinter softwar e or printer objects . Y ou can access the Uninstall Soft ware Ut ility two way s : 1 F or W i ndows XP only : Click Start → C ontrol P anel → Pr in t [...]

  • Page 47

    Software Overview 47 Dell Prin ter Config uration W eb T ool NOTE: This application is not avai lable when the printe r is connecte d locally to a computer . The Dell P rinter Con figuration W eb T ool, also known as the P rinter Embedded W eb Server , lets you monitor the status of your network printer without leaving your desk. Y ou can view and/[...]

  • Page 48

    48 Sof tware Over v iew www .dell. com/supp lies | support. dell.c om[...]

  • Page 49

    6 SECTION 6 T roublesho oting Basi c Problems R epla cing the T oner Cart ridge R epla c ing t he Imaging Dr um Clearin g P aper Jams[...]

  • Page 50

    50 T r oubleshooting www .dell. com/supp lies | support. dell.c om Basic Problems Use the following tables to find solutions for printi ng problems you encounter . If you cannot fix the problem, contact Dell at support.dell.com . Y ou may have a printer part that requir es cleaning or r eplacement by a service technician. Problem What to do The pri[...]

  • Page 51

    T rouble shooti ng 51 The To n e r L o w / R e p l a c e D r u m light is blinki ng. Repl ace the Ima gin g Drum . See “Repl acin g the Imagin g Drum” on page 57 for mor e information. P ages are blank. • Th e toner cartridge may be out of tone r . Replace the cartridge . See “Replacing th e T oner Cartrid ge” on page 54 for more informat[...]

  • Page 52

    52 T r oubleshooting www .dell. com/supp lies | support. dell.c om The printe r is on, bu t nothing prints. • Make sur e the toner cartridge i s installed. • M ake sure the parallel, USB, or network cabl e is firmly plugg ed into the co nn ector on the ba ck of the pri nter . • Pr ess and r elease Conti nue to pri nt a menu s ettings page to [...]

  • Page 53

    T rouble shooti ng 53 F or information on solving print qualit y problems, r efer to your User’s Gu ide . The Load P ap er light is on, even though th ere is paper loaded in the 250- sheet o r 550 -sheet tray . Make sure the tray is pus hed all th e way in. P aper is jammed in the printer . See “Clearing P aper Jams ” on page 60 for more info[...]

  • Page 54

    54 T r oubleshooting www .dell. com/supp lies | support. dell.c om Replacing the T oner Cart ridge CAUTION: When replacing a toner cartridge, do not leave the new cartridge exposed to dir ect ligh t for an extended peri od of time . Extende d light expo sure can caus e prin t quality problems. 1 Open the fro nt cover by pressing the button on the l[...]

  • Page 55

    T rouble shooti ng 55 b P ull the toner cartridge up and out using the handle. 3 Unpack the new toner cartridge. 4 Rotate the cartridge in all directions to distribut e the toner . a b[...]

  • Page 56

    56 T r oubleshooting www .dell. com/supp lies | support. dell.c om 5 Install the new t oner cartridge by alig ning the white rollers on the toner cartridge with the white arrows on the tracks of the imaging drum an d pushing the toner cartridge in as far as i t will go . The cartridge clicks into place when correctly installed. 6 Close the front co[...]

  • Page 57

    T rouble shooti ng 57 Replacing the Imaging Drum NOTICE: Wh en replacin g an imag ing dr um, do not lea ve the tone r cartridge o r the new imaging dr um exposed to direct light for an e xtended p e riod of tim e. Extended light exposure can cause p rint quali ty problem s. 1 Open the fro nt cover by pressing the button on the left side of the prin[...]

  • Page 58

    58 T r oubleshooting www .dell. com/supp lies | support. dell.c om NOTE: Do not press the button on the toner cartridge ass embly . Place the toner cartridge assembly o n a flat, clean surface . 3 Remove the to ner cartridge: a P ress the butt on on the base o f the ton er car tridge as sembly . b P ull the toner cartridge up and out using the hand[...]

  • Page 59

    T rouble shooti ng 59 5 Install the toner cartridge into the new toner cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the tracks of t he imaging drum and pushing the toner car tridge in as far as it will go . The cartridge clicks into pl ace when correctly inst alled. 6 Install the toner cartridge a[...]

  • Page 60

    60 T r oubleshooting www .dell. com/supp lies | support. dell.c om 7 After you replace the imaging drum, you should r eset th e imaging drum’s counter . T o reset the counter , press and hold the Cancel button until all lights flash in sequence. NOTICE: R e sett ing the i maging d r um's cou nter without re plac ing th e imagin g dr um ma y [...]

  • Page 61

    T rouble shooti ng 61 2 Open the front cover and r emove the toner cartridge assembly . NOTICE: Do no t leave the toner ca rtridge asse mbly e xposed to di rect light for an exte nded period of time. Exten ded light exposure can cause prin t quality p roblems. 3 Remove any jams in the ar ea behind the toner cartridge assembly .[...]

  • Page 62

    62 T r oubleshooting www .dell. com/supp lies | support. dell.c om 4 Lift the f lap at the front of the printer and r emove any jams be neath the flap. 5 Open the r ear exit and r emove any jams. 6 After yo u have cleared the jams , reinstall th e toner cartridge a ssembly , make sure all printer cove rs and trays are closed, and t hen pr e ss Con [...]

  • Page 63

    7 SECTION 7 Contacting Dell T echnical Assi stance Auto mate d Or der -Sta tus S er v ice Contact ing Dell[...]

  • Page 64

    64 Contacting Dell www .dell. com/supp lies | support. dell.c om T echnical Assistance If you need help with a technical problem, Dell is r eady to assist you. 1 Call technic al support from a telephone near or at the pr inter so that technical support can assist you with any necessary procedur e s. When calling Dell, us e your Express Servi ce Cod[...]

  • Page 65

    Contacting Dell 65 Contacting Dell T o co ntact Dell electronically , you can access the following websites: • www . dell.com • supp ort.d ell. com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcar e, and medium/lar ge business customers, i ncluding P remier , Platinum, and Gold customers)[...]

  • Page 66

    66 Contacting Dell www .dell. com/supp lies | support. dell.c om Country (City) International Access Code Country Code City Code Department Name or Service Are a, W ebsite and E-Mail A ddress Area Codes, Local Numbe rs, and T oll-Free Numbers U.S.A. (Aus tin, T exas) Internat ional Acc ess Code : 011 Country Code: 1 Automated Order -Stat us Service[...]

  • Page 67

    Contacting Dell 67 Argentina (Bue nos Aires) Inte rnational Access C ode: 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar T ech Su pport and Cus tomer Care toll -free: 0-800-4 44-0733 Sales 0- 810-444- 3355 T ech Suppo rt F ax 11 4515 713 9 Custom er Ca re F a x 11 45 15 713 8 Aruba Gener al Suppo rt toll- free: 800-157 8 Aust ral[...]

  • Page 68

    68 Contacting Dell www .dell. com/supp lies | support. dell.c om Belgium (Brusse ls) Internat ional Acc ess Code : 00 Country Code: 32 City Code: 2 We b s i t e : support .euro .dell.com E-mail: te ch_be@d ell.com E-mail for Fr enc h Speaking Cus tomers: support.euro.dell.com/be/fr/emailde ll/ T echni cal Support 02 481 92 88 Customer Car e 02 481 [...]

  • Page 69

    Contacting Dell 69 Cayman Islands Gener al Support 1-80 0-805- 7541 Chile (S antiago) Country Code: 56 City Code: 2 Sales, Customer Support, and T e chnical Support toll-free: 1230-020- 4823 Chin a (Xiamen ) Country Code: 86 City Code: 592 T ech Support websit e: support.ap.dell.com/china T ech Support E-mail: cn_ support@dell.com T ech Support Fax[...]

  • Page 70

    70 Contacting Dell www .dell. com/supp lies | support. dell.c om Czech Republ ic (P r ague) Internat ional Acc ess Code : 00 Country Code: 420 City Code: 2 We b s i t e : support .euro .dell.com E-mail: czec h_dell @dell.c om T echni cal Support 02 2186 27 27 Customer Car e 02 2186 27 11 F a x 0 2 2 1 8 62 71 4 T e c h F a x 0 2 2 1 8 62 72 8 S w i[...]

  • Page 71

    Contacting Dell 71 Fi n l a n d ( H e l s i n k i ) Inte rnational Access C ode: 990 Country Code: 358 City Code: 9 We b s i t e : su pport.euro.dell.com E-mail: fin_support@d ell.com E-mail Support ( servers): Nordic_support@dell.com T e c h n i c a l S u p p o r t 0 92 5 33 1 36 0 T e c h n i c a l S u p p o r t F a x 0 92 5 33 1 38 1 Relational [...]

  • Page 72

    72 Contacting Dell www .dell. com/supp lies | support. dell.c om German y (Lan gen) Internat ional Acc ess Code : 00 Country Code: 49 City Code: 6103 We b s i t e : support .euro .dell.com E-mail: tech_s upport_c entral_eu rope@del l.com T echn ical Support 06103 766-7 200 Home/Small Busine ss Customer Care 0180-5-22 4400 Global Segment Customer Ca[...]

  • Page 73

    Contacting Dell 73 Hong K ong Inte rnational Access C ode: 001 Country Code: 852 We b s i t e : su pport.ap.dell.com E-mail: ap_support@dell.com T echn ical Sup port (D imensi on™ an d Inspir on™) 29 69 3189 T echn ical Sup port (Opt iPlex™, Lati tude™, and Dell Pr ec ision ™) 2969 3191 T echn ical Sup port (P o werApp™ and P owerV ault[...]

  • Page 74

    74 Contacting Dell www .dell. com/supp lies | support. dell.c om Italy ( M ilan) Internat ional Acc ess Code : 00 Country Code: 39 City Code: 02 We b s i t e : support .euro .dell.com E-mail: suppor t.euro .d ell.com/it/it/ema ildell/ Home and Sm all Business T echni cal Support 02 577 826 90 Custom er Care 02 696 821 14 F ax 02 696 821 13 Switch b[...]

  • Page 75

    Contacting Dell 75 Japan (Kawasak i) Inte rnational Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : su pport.jp.dell.com T echn ical Sup port (serv ers) tol l-free: 0120- 198-49 8 T echnical Support outsid e of Jap an (se rvers) 81-44 -556-41 62 T echn ical Sup port (Di mensi on™ an d Inspir on™) toll- free: 0120- 198-22 6 T ech[...]

  • Page 76

    76 Contacting Dell www .dell. com/supp lies | support. dell.c om Latin Am erica Cust omer T echnica l Sup port (A ustin, T ex as, U.S.A. ) 512 728-4 093 Cust omer S ervice ( Austin, T exas , U.S .A.) 512 72 8-3619 F ax (T ech nical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728- 3883 Sales (Austin, T exas, U .S.A. ) 512 7 28-43 97 S[...]

  • Page 77

    Contacting Dell 77 Mexico Inte rnational Access C ode: 00 Country Code: 52 Custome r T ec hnical S upport 001- 877-384- 8979 or 001- 877-2 69-338 3 Sales 50- 81-880 0 or 01- 800-888- 3355 Custome r Serv ice 001- 877-384- 8979 or 001- 877-2 69-338 3 Main 50-81- 8800 or 01- 800-888- 3355 Mont serrat Ge neral Supp ort toll-free: 1- 866-278- 6822 Nethe[...]

  • Page 78

    78 Contacting Dell www .dell. com/supp lies | support. dell.c om New Zealand Internat ional Acc ess Code : 00 Country Code: 64 E-mail (N ew Zealan d): nz_t ech_suppo rt@dell .com E-mai l (Aus tralia): a u_t ech_s upport@de ll.com Home and Small Bus iness 0800 446 255 Gove rnment a nd Busi ness 08 00 444 6 17 Sales 0800 44 1 567 F ax 0800 44 1 566 N[...]

  • Page 79

    Contacting Dell 79 Po r t u g a l Inte rnational Access C ode: 00 Country Code: 351 We b s i t e : su pport.euro.dell.com E-mail: support.e uro.dell.com/pt/en/emaild ell/ T echn ical Sup port 7 0720 0149 Customer Care 800 300 413 Sal es 800 30 0 410 or 800 30 0 411 or 800 300 41 2 or 21 422 07 10 F ax 21 424 0 1 12 Puerto Rico Gener al Support 1-80[...]

  • Page 80

    80 Contacting Dell www .dell. com/supp lies | support. dell.c om Spain ( Madrid) Internat ional Acc ess Code : 00 Country Code: 34 City Code: 91 We b s i t e : support .euro .dell.com E-mail: s upport.euro.dell.com/es/es/ema ildell/ Home and Sm all Business T echni cal Support 902 100 130 Customer Car e 9 02 118 540 Sales 902 118 5 41 Switch board [...]

  • Page 81

    Contacting Dell 81 Swit zer land (Geneva ) Inte rnational Access C ode: 00 Country Code: 41 City Code: 22 We b s i t e : su pport.euro.dell.com E-mail: s wisst ech@del l.com E-mail for Fr e nch-speaking HSB and Corporate Customers: support.euro.dell.com/ch/ fr/emaildel l/ T echn ica l Suppo rt (Home and Sm all Busines s) 084 4 811 411 T echnical Su[...]

  • Page 82

    82 Contacting Dell www .dell. com/supp lies | support. dell.c om U.K. (Bracknell) Internat ional Acc ess Code : 00 Country Code: 44 City Code: 1344 We b s i t e : support .euro .dell.com Customer Car e website: support.euro .dell.com/ uk/en/ECare/ F orm /Home.asp E-mail: dell_d irect_support@dell.com T echni cal Support (Corporate/Pr eferred Accoun[...]

  • Page 83

    8 SECTION 8 Appendix Limited W ar ranties and R etur n P olicy Dell In c. Ink and T oner Cart ridges Limited Warranties Dell Sof tware Lic ense Agreement[...]

  • Page 84

    84 Appendix www .dell. com/supp lies | support. dell.c om Limited W arr anties and R eturn Policy Dell-br anded har dware pr oducts pur chased in the U.S. or Canada come wi th eit her a 90 -day , one-yea r , two-year , thr e e-year , or four -year limite d warranty . T o determine which warran ty came with your har dware product( s), see your pa ck[...]

  • Page 85

    Appendix 85 WE DO NO T ACCEPT LIABILITY BEYOND THE REME DIES PROVIDED FOR IN THIS LIMITE D W ARRANTY OR FOR CONS EQUENTIAL OR IN CIDENT AL DAMAGES, INCLUDING, WITHOUT LIMI T A TION , ANY L IABIL TY FOR THIRD- P A R TY CL AIMS AGAI NST Y OU FOR D AMA GES, FOR PRODUCTS NOT BEIN G A V AILABLE F OR USE, OR FOR LO ST D A T A OR L OST SOFTW ARE. OUR LIAB[...]

  • Page 86

    86 Appendix www .dell. com/supp lies | support. dell.c om When you contact us, we will i ssue a Return Ma terial Authorizati on Number for yo u to inc l ude wit h your retu rn. Y ou must r eturn the pr oducts to us in their origina l or e quivalent packag ing, prepa y ship ping ch arg es, an d insur e the shi p ment or accept the risk if the produc[...]

  • Page 87

    Appendix 87 What do I do if I am no t satisfied? W e pride ourselves o n our great customer s ervic e. If you are not satisfie d with the servic e you r eceive und er thi s limited w arrant y , please let us know . W e have fo und that the be st way to resolve issues re g ar ding our limit ed warr anty is to wo rk toge ther . If , after t hos e dis[...]

  • Page 88

    88 Appendix www .dell. com/supp lies | support. dell.c om • New Hard war e Product s and Accessor ies - Unless yo u have a separate agr eement with Dell , all har dwar e, accessor ies, periphe r als, parts, and unop ened softwar e stil l in i ts sealed pac kage, ex cluding the p roducts li s te d be lo w , ma y be ret u r ne d w i t hi n tw e nt [...]

  • Page 89

    Appendix 89 • Problem s that result fro m: – External causes such as acci dent, ab use, mis use, or probl ems with e lectrical po wer – Serv icing not authoriz ed by Dell – Usage t hat is not in accordanc e wit h product i nst r uctions – F ailu re to follo w the pro duc t instruc tions or failu re to perf orm prev entive main tenan ce ?[...]

  • Page 90

    90 Appendix www .dell. com/supp lies | support. dell.c om What do I do if I nee d warranty service? Befor e the warra nty e xpires , ple ase call us at the r elevant numbe r lis ted in the f ollowin g tabl e. Pl ease als o have your Dell service tag number or order number a vailabl e. What will Dell do? Durin g the 90 day s of th e 90-d ay li mited[...]

  • Page 91

    Appendix 91 W e will p ay to sh ip th e part to you if you u se an add ress in Cana da. O therw ise, we w ill s hip th e pa rt freigh t col lect . W e will also incl ude a prep a id shippi ng container with each r eplacement part for y our use in returni ng the replace d part to us. NOTE: Be fore you replace parts, make sure to b ack up t he data o[...]

  • Page 92

    92 Appendix www .dell. com/supp lies | support. dell.c om If you do not h ave Interne t access , call Dell at 1-800-847 -4096 (Ho me Con sumer cus tomers) or 1-800-3 26-9463 (Corpor ate Co mmercia l or Gover nment customers) . "T otal Satisfaction" R eturn Poli cy (Canada Only) If you are an end-u ser cus tomer who bo ught new products di[...]

  • Page 93

    Appendix 93 Dell-Branded P eripheral Products Dell d oes p rovide a lim ited w arrant y for n ew De ll-b randed periph eral p rodu cts (p roduct s for which Dell is listed as the manu factur er) such as monitors, batt eries, memory , docking stat i ons, and proj ectors ). T o deter mi ne whi ch limite d warr anty ap plies to the pro duct y ou purc [...]

  • Page 94

    94 Appendix www .dell. com/supp lies | support. dell.c om Limitation and St atutory Rights Dell makes no other warr anty , guaran tee or like statement othe r than as explicitly stated ab ove, and this Gu arantee is give n in place of a ll othe r guarantees w hatsoeve r , to the ful lest e xtent pe rmitted by law . In the absenc e of applicab le le[...]

  • Page 95

    Appendix 95 Dell Inc. Ink and T oner Cartridges Limited W arranties The fo llowin g sectio ns desc ribe the limi ted war ranty for ink an d toner cartrid ges fo r the U. S., Can ada, a nd Lat in America. Refer to the ap propriate limited warra nty accordingly . Ink and T oner Cartr idges Limi ted W arranty (U.S. and Cana da Only) Dell Inc. warr ant[...]

  • Page 96

    96 Appendix www .dell. com/supp lies | support. dell.c om Ink and T oner Cartr idges Limi ted W arranty (Latin America Onl y) Dell I nc. warr ants to th e origin al purch aser of ge nuine D ell-bra nded to ner ca rtridge s that t he cartr idges w ill be free from def ects res ulting from material or manufact ur ing p r oces s for t he life of t he [...]

  • Page 97

    Appendix 97 Dell Software License Agreement This is a legal agreement between you, the user , and Dell P roducts, L.P ("Dell"). This agreement cover s all software that is dist ributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "S[...]

  • Page 98

    98 Appendix www .dell. com/supp lies | support. dell.c om Limit ed Warra nty Dell warrants t hat the Softwar e disks will be free from defects in materials and workmanship under normal use for ninety (90) days from the date you r eceive them. This warranty is limited to you and is not transferable. Any implied warranties ar e limited to ninety (90)[...]

  • Page 99

    Appendix 99 U.S. Government R estricted Rights The software and documentation ar e "commercial items" as that term is defined at 48 C.F .R. 2.101, consisting of "commercial computer softwar e" and "commercial computer softwar e documentation" as such t e rms ar e used in 48 C.F .R. 12.212. Consis tent with 48 C.F .R. 1[...]

  • Page 100

    100 Appendix www .dell. com/supp lies | support. dell.c om[...]

  • Page 101

    Index 101 Inde x C card stock sizes and weights, 2 8 cards, installing, 17 clearing paper j am s, 60 connect the pri nter Ethernet cable , 3 8 para llel ca ble, 3 0 USB cable, 3 0 D Dell contacting, 6 5 Dell T oner Management System, 44 driver profiler , using, 46 E envelopes sizes and weights, 2 8 Ethernet cable, connecti ng, 38 I imaging drum rep[...]

  • Page 102

    102 Index med ia guide li nes , 2 7 menu settings pa ge, 3 9 network, 3 7 network s etup page , 3 9 S set IP addr ess utility , using, 45 softwar e applications Dell T oner Management System, 4 4 driv er p rof iler , 4 6 loca l pr inter setti ngs u tili ty , 4 5 printer supplies re order applicat ion, 4 5 set IP address ut ility , 4 5 status monito[...]