Dell 1100/B110 manual

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Table of contents for the manual

  • Page 1

    Dell™ Dimension™ 1100/B110 Systems Service Manual Before You Begin Removing the Computer Cover Technical Overview Technical Specifications Advanced Troubleshooting System Setup Removing and Installing Parts Replacing the Computer Cover Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of yo[...]

  • Page 2

    Back to Contents Page Before You Begin Dell™ Dimension™ 1100/B110 Systems Service Manual Getting Started Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Getting Started This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that[...]

  • Page 3

    Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . CAUTION: Handle components and cards with care. Do not touch the components or[...]

  • Page 4

    Back to Contents Page Removing the Computer Cover Dell™ Dimension™ 1100/B110 Systems Service Manual CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before o[...]

  • Page 5

    Back to Contents Page Technical Overview Dell™ Dimension™ 1100/B110 Systems Service Manual Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, see the safety instructions located in the Product Information Gui[...]

  • Page 6

    Power Supply DC Connector Pin Assignments[...]

  • Page 7

    The 250 -W power supply can operate from an AC power source of 115 VAC or 230 VAC at 50 – 60 Hz. The power supply provides the DC operating voltages and currents listed in the following table. Output Voltage 1 Minimum Current (A) Maximum Current (A) 2 +12 VDC 0.0 16.0 3 +5 VDC 1.0/0.2 4 22.0 +3.3 VDC 0.1/0.0 5 18.0 - - - –12 VDC 0.0 1.0 +5 VFP [...]

  • Page 8

    is in a zero load condition. DC Power Connector P1 NOTE: The +3.3 VDC output wires (orange) must be 16 AWG. All other output wires must be 18 AWG. Pin Number Signal name Wire Color 1 +3.3 VDC Orange 2 +3.3 VDC Orange 3 COM Black 4 +5 VDC Red 5 COM Black 6 +5 VDC Red 7 COM Black 8 POK Gray 9 +5 VFP Purple 10 +12 VDC Yellow 11 +3.3 VDC Orange 12 –1[...]

  • Page 9

    Pin Number Signal Name 18 - AWG Wire Color 1 COM Black 2 COM Black 3 +12 VDC Yellow 4 +12 VDC Yellow DC Power Connectors P8 and P9 Pin Number Signal Name 18 - AWG Wire Color 1 +12 VDC Yellow 2 COM Black 3 COM Black 4 +5 VDC Red DC Power Connector P4 Pin Number Signal Name 18 - AWG Wire Color 1 - No connect 2 COM Black 3 COM Black 4 +3.3 VDC Orange [...]

  • Page 10

    Pin Number Signal Name 18 - AWG Wire Color 1 +12 VDC Yellow 2 COM Black 3 COM Black 4 +5 VDC Red DC Power Connector P7 Pin Number Signal Name 22 - AWG Wire Color 1 +5 VDC Red 2 COM Black 3 COM Black 4 +12 VDC Yellow Back to Contents Page[...]

  • Page 11

    Back to Contents Page Technical Specifications Dell™ Dimension™ 1100/B110 Systems Service Manual Processor Processor type Intel® Pentium ® 4 with HT Technology and Intel Celeron ® NOTE: Not all Pentium 4 processors support Hyper- Threading technology. Level 1 (L1) cache 8 KB Level 2 (L2) cache 128- KB or 512- KB (depending on your computer c[...]

  • Page 12

    Intel Celeron: 533 MHz Video Type Integrated Intel Extreme Graphics 2 Audio Type AC97, Sound Blaster Emulation, ADI 1980 audio controller with 2.1 implementation Expansion Bus Bus type PCI Bus speed 33 MHz PCI connectors three connector size 120 pins connector data width (maximum) 32 bits Drives Externally accessible: One bay for a floppy drive, an[...]

  • Page 13

    Secondary IDE drive 40 - pin connector on PCI local bus Floppy drive 34 - pin connector CD Audio 4 -pin connector Fan 3 -pin connector Controls and Lights Power control Push button Hard- drive access light Green Link integrity light (on integrated network adapter) No light for 10 - Mb operation; green light for 100- Mb operation Activity light (on [...]

  • Page 14

    Maximum shock: Operating 105 G, 2 ms Storage 32 G with a velocity change of 596.9 cm/sec (235 inches/sec) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft) NOTE: At 30°C (95°F), the maximum operating altitude is 914 m (3000 ft). Storage –15.2 to 10,670 m (–50 to 35,000 ft) Back to Contents Page[...]

  • Page 15

    Back to Contents Page Advanced Troubleshooting Dell™ Dimension™ 1100/B110 Systems Service Manual Power Lights Network Lights Diagnostic Lights Beep Codes System Messages Power Lights The power button light located on the front of your computer illuminates and blinks or remains solid to indicate different states: If the power light is green, the[...]

  • Page 16

    Yellow LED Green LEG on on off off off Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel[...]

  • Page 17

    occurred. 2 . If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. 3 . Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts. 4 . If the problem persists, see "Contacting Dell" in your [...]

  • Page 18

    3-1- 1 Slave DMA register failure 3-1- 2 Master DMA register failure 3-1- 3 Master interrupt mask register failure 3-1- 4 Slave interrupt mask register failure 3-2- 2 Interrupt vector loading failure 3-2- 4 Keyboard Controller Test failure 3-3- 1 NVRAM power loss 3-3- 2 NVRAM configuration 3-3- 4 Video Memory Test failure 3-4- 1 Screen initializati[...]

  • Page 19

    CMOS Checksum Failure CMOS System Options Not Set CMOS Display Type Mismatch CMOS Memory Size Mismatch CMOS Time and Date Not Set program is incorrect or the battery charge may be low. computer. Diskette Boot Failure Drive A or B is present but has failed the BIOS POST. Ensure that the drive is installed correctly in the computer and defined correc[...]

  • Page 20

    Back to Contents Page System Setup Dell™ Dimension™ 1100/B110 Systems Service Manual Overview Entering System Setup System Setup Screens System Setup Options Boot Sequence Clearing Forgotten Passwords Overview Use system setup as follows: To change the system configuration information after you add, change, or remove any hardware in your comput[...]

  • Page 21

    window. The field is a scrolling list of features that define the configuration of your computer, including installed hardware, power conservation, and security features. Scroll up and down the list by using the up - and down - arrow keys. As an option is highlighted, the Option Field displays more information about that option and the option'[...]

  • Page 22

    Boot Sequence Lists the drives in the order by which they boot. Floppy device - Identifies and defines the floppy drive attached to the FLOPPY connector on the system board. If there is no installed drive, it appears as Floppy device (not installed) . Hard- Disk Drive - Identifies the hard drive. The drive is listed by its drive letter (such as Har[...]

  • Page 23

    Parallel Port I/O Address Identifies the address for the parallel port. Diskette Interface Identifies and defines the floppy drive interface. You can set the interface to Auto , Read Only , or Off . Primary Video Controller This setting specifies which video controller is primary when two video controllers are present on the computer. Onboard Video[...]

  • Page 24

    NOTE: If you are booting to a USB floppy drive, you must first set the floppy drive to OFF in system setup . 1 . If you are booting to a USB device, connect the USB device to a USB connector. 2 . Turn on (or restart) your computer. 3 . When F2 = Setup, F12 = Boot Menu appears in the upper- right corner of the screen, press <F12>. If you wait [...]

  • Page 25

    2 . Locate the 3 -pin password jumper (PSWD) on the system board and attach the jumper plug to pins 2 and 3 to clear the password. NOTE: When you receive your computer, the jumper plug is attached to pins 1 and 2. 3 . Close the computer cover. 4 . Connect your computer and monitor to electrical outlets, and turn them on. 5 . After the Microsoft Win[...]

  • Page 26

    Back to Contents Page Removing and Installing Parts Dell™ Dimension™ 1100/B110 Systems Service Manual Memory Cards Front Panel Drives Hard Drive Floppy Drive CD/DVD Drive Processor Fan Assembly System Board Power Supply Battery Memory You can increase your computer memory by installing memory modules on the system board. For information on the [...]

  • Page 27

    NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your new memory modules in connectors DIMM3 and DIMM4. If possible, do not pair an original memory module with a new memory modul[...]

  • Page 28

    9 . Align the notch on the bottom of the module with the crossbar in the connector. NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 10 . Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends of the module unti[...]

  • Page 29

    15 . To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your b[...]

  • Page 30

    before installing any cards. 3 . Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated. Ensure that the card is fully seated and that its bracket is within the card slot. 4 . Secure the card bracket with the screw you removed in step 2 . 5 . Conne[...]

  • Page 31

    microphone, speaker/headphone, or line - in connectors on the back panel. 7 . If you installed an add - in network adapter and want to disable the integrated network adapter: a . Enter system setup, select Network Controller, and then change the setting to Off . b . Connect the network cable to the add - in network adapter's connectors. Do not[...]

  • Page 32

    2 . Remove the computer cover . 3 . Release and remove the front panel: a . If your computer has a release lever, push the release lever to release the top tab. b . Reach inside the computer and push the top and bottom tab towards you to release them. c . Rotate the front panel to separate it from the side hinges. Removing the Front - Panel Insert [...]

  • Page 33

    2 . Push out the front- panel insert. Reattaching the Front Panel 1 . Reattach the front panel to the side hinges. 2 . Rotate the front panel until it snaps onto the front of the computer.[...]

  • Page 34

    Drives Your computer supports a combination of these devices: One hard drive One optional floppy Up to two CD or DVD drives General Installation Guidelines Connect the IDE hard drive to the system board connector labeled PRI IDE. Connect CD/DVD drives to the connector labeled J6J1. When you connect two IDE devices to a single IDE interface cable an[...]

  • Page 35

    CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it. 1 . If you are replacing a hard drive that contains data you w[...]

  • Page 36

    3 . If you are replacing the hard drive, remove the drive from the bracket: a . Remove the hard drive - securing screws. b . Remove the hard drive from the bracket. Installing a Hard Drive 1 . Unpack the replacement hard drive, and prepare it for installation. 2 . Check the documentation for the drive to verify that it is configured for your comput[...]

  • Page 37

    b . Gently swing the drive toward the bracket and align the two screw holes on the other side of the drive with the screw holes on the bracket. c . Insert and tighten the two screws that secures the hard drive to the hard drive bracket. 5 . Install the hard drive bracket containing the hard drive: a . Insert the two bracket tabs into the two bracke[...]

  • Page 38

    See the documentation for your operating system for instructions. 15 . Test the hard drive by running the Dell Diagnostics. If the drive you just installed is the primary drive, install your operating system on the hard drive. Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the[...]

  • Page 39

    3 . Remove the floppy drive from the bracket: a . Remove all four drive - securing screws (two on each side). b . Remove the floppy drive from the bracket. Installing a Floppy Drive 1 . Remove the floppy drive bracket from the computer (see page 55 ). 2 . If you are replacing a floppy drive, remove the drive from the bracket (see page 55 ). 3 . Att[...]

  • Page 40

    NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 8 . Reattach the front panel (see page 48 ). 9 . Replace the computer cover (see Replacing the Computer Cover ). NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 10 . Conne[...]

  • Page 41

    2 . Remove the CD/DVD drive securing screw. 3 . Slide the drive forward and remove it from the drive bay. Installing a CD/DVD Drive 1 . If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installin[...]

  • Page 42

    6 . Connect the power cable to the system board (see System Board Components ). 7 . Connect the power and CD/DVD drive cables to the drive and to the system board (see System Board Components ). 8 . If you are installing a drive that has its own controller card, install the controller card in a card slot. 9 . Reattach the front panel (see page 48 )[...]

  • Page 43

    4 . After the drive is in place, apply pressure to ensure that the drive is fully seated. 5 . Use the securing screw that came with the drive to attach the drive to the computer. NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 6 . Connect the power cable to the system board (see System Board [...]

  • Page 44

    Processor Removing the Processor NOTICE: Do not perform the following steps unless you are familiar with hardware removal and replacement. Performing these steps incorrectly could damage your system board. For technical service, see "Contacting Dell" in the Owner's Manual . CAUTION: Before you begin any of the procedures in this sect[...]

  • Page 45

    d . On the retention base locate the tab opposite the power supply. Press on the retention base tab until the heat sink pops up slightly. e . Press out on the second retention tab while lifting the heat sink up and out of the retention base. NOTICE: Lay the heat sink down on its side. NOTICE: If you are installing a processor upgrade kit from Dell,[...]

  • Page 46

    NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. 1 . Unpack the new processor. NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer. 2 . If the release lever on the socket is not fully extended, move it to [...]

  • Page 47

    8 . Lower the airflow shroud over the heat sink. 9 . Reconnect the cooling fan power cable to the fan connector on the system board. 10 . Reconnect the power cable to the processor power connector on the system board. 11 . Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it [...]

  • Page 48

    5 . Disconnect the fan power cable from its connector on the system board. 6 . Pull the fan release lever away from the back of the computer and slide the fan toward the release lever. 7 . Remove the fan assembly from the computer. Replacing the Fan Assembly 1 . Align the fan assembly tabs with the holes in the back of the computer. 2 . Slide the f[...]

  • Page 49

    4 . Replace the computer cover . 5 . Connect the AC power cable to the AC power connector on the back of the power supply. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 6 . Connect your computer and devices to electrical outlets, and turn them on. System Board Removing the Sy[...]

  • Page 50

    9 . Lift the system board out from the computer. 10 . Place the system board that you just removed next to the replacement system board. Visually compare the replacement system board to the existing system board to ensure that you have the correct part. Installing the System Board 1 . Transfer components from the existing system board to the replac[...]

  • Page 51

    NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 10 . Connect your computer and devices to electrical outlets, and turn them on. Power Supply Removing the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product [...]

  • Page 52

    1 . Slide the power supply into place. 2 . Replace the four screws that secure the power supply to the back of the computer. 3 . Reinstall the fan assembly . 4 . Reconnect the DC power cables to the drives and system board. 5 . Replace the computer cover. 6 . Connect the AC power cable to the AC power connector on the back of the power supply. NOTI[...]

  • Page 53

    6 . Replace the computer cover . NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 . Connect your computer and devices to electrical outlets, and turn them on. 8 . Enter system setup and restore the settings you recorded in step 1. 9 . Properly dispose of the old battery (see the [...]

  • Page 54

    Back to Contents Page Replacing the Computer Cover Dell™ Dimension™ 1100/B110 Systems Service Manual CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide . 1 . Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables tow[...]