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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of DataCard CP40, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of DataCard CP40 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of DataCard CP40. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of DataCard CP40 should contain:
- informations concerning technical data of DataCard CP40
- name of the manufacturer and a year of construction of the DataCard CP40 item
- rules of operation, control and maintenance of the DataCard CP40 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of DataCard CP40 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of DataCard CP40, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the DataCard service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of DataCard CP40.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the DataCard CP40 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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CP40 Printer Guide 553772-201 Rev . J September 2005[...]
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Information resourc es for the CP40 Card Printe r Installation T o install the printer: T o install one printer to a PC us ing a USB cable, see the Installation Map, shipped at the t op of the printer carton. For detailed installation information or for special situations (s uch as network instal lation), see Info Cen tral . Message Help If you se [...]
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539251-201 Page iii Contents About the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Loading cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Loading print ribbon . . . . . . . . . . . . . . . . . . . . . . . . . 7 Check the PC connection . . . . . . . . . . . . . . . . . . . . 9 Power on the printer . . . . . . .[...]
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Page 1 About the printer The outside of the printer Printer Cover . Latch: Lift the latch to open the prin ter cover . Input hopper: Lift the cover to load blank card s. Output hopper: Remove completed cards. Ready button: Push to pause or unpause the printer . The status light helps you understand printer operation. See "Status light" on[...]
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Page 2 Ports are located on the left side of the printer . Manual Advance Knob: Use to release a card in the printer or to turn rollers. Power Receptacle: Plug in the power supply to power on th e printer . Cable Guides: Hold the da ta cable securely . Optional Smar t Card USB Port: See “Features an d options” on page 4. Optional Smart C ard Se[...]
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Page 3 The inside of the printer Cover Arm: Holds the cover and printhead cartri dge in place. Printhead Cartridge : Applies the image to the card. Print Ribbon Cartridge (shown with color print ribbon). Printer Label: Includes the serial number and model information (located on the left side of the printer and not visible in t his drawing). Cleani[...]
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Page 4 Features and options Features and options are ide ntified on the prin ter label. • Printers with “U” printing can prin t one color (monochrome). Printers with “C ” printing can print in full color or monochrome (with specific ri bbons). • All CP40 printers u se a USB connection. • A magnetic stripe module can be a three-t rack [...]
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Page 5 Loading cards 1 Open the input hoppe r cover . 2 Remove cards from the original package. Tip s: Handling cards • Cards can stick together: Slide or fan ca rds to separate the edges. • Do not touch the surface of cards be fore printing them. (Oils on hands will reduce printing quality .) • Handle cards by the edges or wear gloves. • O[...]
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Page 6 3 Place the cards in the input hopper . The diagram shows the typical locations for the magn etic stripe and smart card chip. 4 Push the input hopper cover close d until it latches. See Info Central for current information about cards to use in the printer . . Magnetic stri pe Smart card chip[...]
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Page 7 Loading print ribbon 1 Open the printer cover . 2 Remove the ribbon cartridge. 3 Remove both used rib bon spools from th e cartridge (if present). Tip s: Handling print ribbon • Keep unused ribbon in the original package. • Don’t place ribbon on a dusty or dirty surface–dirt could damage the printhead. 4 Run a cleaning card and repla[...]
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Page 8 5 Load the new roll of print ribbon on t he cartridge. — Put the full spo ol of ribbon o n the supply spindle of the ribbon cartridge. Push until the spool clicks onto the spindle. — Put the empty take-up spool on the spindle with th e solid black gear . Push until the spool clicks onto the spindle. 6 Replace the loaded ribb on cartridge[...]
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Page 9 Check the PC connection The printer and PC are connected when the pr inter is set up. Before beginning card processing, make sure the connection is complete. The USB data cable should be connected to a USB port on the PC and to the USB data port on the printer . The printer can be connected in these ot her ways: • Through a direct network [...]
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Page 10 Power on the printer Plug in the printer to power it on. The printer does not hav e a power switch. 1 Make sure the power supply cord connects to the printe r power recepta cle (1). 2 Connect the power cord to the po wer supply (2). 3 Connect the power cord to the power out let (3). 4 The printer powers on and initi alizes. Tip s for printe[...]
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Page 1 1 S tatus light The front of the print er has a light on the LCD panel that provides information about the current state of the printer . See "The LCD panel" on page 13 for more information ab out the LCD panel. At startup, the status light displays steady amber for several seconds, a red-amber-green sequence, and then blinking gre[...]
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Page 12 Blinking Amber The printer has an error . Check the followi ng: • See the PC for a message. • If you used t he Power-on/Ready sequen ce to print a test card, check the prin ter for problems. • If you changed the printer name, power the PC off and on. S teady Red The printer has a condition that requires service or the printer did not [...]
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Page 13 The LCD p anel The CP40 Card Printer includes an LCD panel. The LCD panel has a 2-line display , four keys, and the S tatus light. This section describes wh at you need to know when printi ng cards. See Info Central for det aile d information about viewing and changin g LCD settings. The LCD panel provides the following: • Current S tate [...]
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Page 14 • S tatus: Information abou t the printer , i ncluding printer card counts and network settings. T o vi ew status details: — Press the Enter key to move to the Main Menu. — Press the Enter key again to enter the S tatus Menu. — Press the Up Arrow or Down Arrow key to scroll through the S tatus Menu choices. — Press the Enter key t[...]
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Page 15 Opening Properties or Printing Preferences Begin with the printer conne cted to the PC and powered on so values are saved correctly . 1 Choose S tart from the Windows task bar . 2 Choose Settings and then Printers (and Faxes). The Printers (and Faxes) window open s. 3 Click onc e on the CP D river printer ic on to select i t. — The driver[...]
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Page 16 6 View settings or change settings. — Make sure that d river settings mat ch printer features and supplies used. — The Print Ribbon T ype setti ng is read from the printer an d cannot be changed (for most connectio n types). — If you change the card design, review and update all settings for th e new card design. — Use t he default [...]
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Page 17 Open the Printer T oolbox The Printer T oolbox icon is located in the lo wer right corner of the Windows desktop. The icon shows th e status of communicatio n between the pri nter and PC. See Info Central for det ails about the icon. By default, the Printer T oolb ox dialog box is displayed. If it is not, do one of the fo llowing to display[...]
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Page 18 The Printer T o olbox displays: • The current state of communication betwe en the driver and printer . • Message text, if there are any messages. • The current port mode, whi ch can be USB, Shared Mode, or Directly Networked. • The pri nter type. • The driver and print er firmware version numbers. Communication auto matically resu[...]
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Page 19 Cleaning the printer Run a cleaning card and change the clean ing sleeve when chan ging the print ribbon. Make sure that all cards sent to the printer have completed printing before cleaning. 1 Open the printer cover and remove the ribbon cartridge. 2 Remove the cleaning roller . 3 Open the input hoppe r cover. 4 Remove unprinted cards fr o[...]
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Page 20 10 Slide the used cleaning sleeve off the spi ndle. 11 Discard the used cleaning card and used slee ve. 12 Place a new cleaning sleeve on the sp indle (1). 13 Remove the protective cover from the sleeve (2). 14 Insert the cleaning roller (with a new cle aning sleeve) into the printer (3). 15 Replace the ribbon cartridge, close t he printer [...]
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Page 21 Getting the most out of your printer T o get the best quality cards and to maintain print er performance, follow these tips for success: • Use the best quality card s available with a smooth, glossy PVC su rface, and print them only once. Make sure options, such as a signature panel or a magnetic st ripe, are high quality . • Match the [...]
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Page 22 • Follow instructions ca refully when re placing supplies, co rrecting probl ems, cleaning the printer , and repl acing parts. • Use cables that meet specificat ions and connect them correctl y . • Keep cards and Datacard ® -certified supplies on hand and store th em safely . • Keep the printer clean and keep th e area around the p[...]
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Page 23 Printer supplies Datacard ® -certified ribbon kits and cleaning supplies are available for the prin ter . Ribbon kits contain a roll of print ribbon, a cleaning card , and a replaceable cle aning sleeve. For best resul ts, run a cleaning card and replace th e cleaning sleeve each time you change the prin t ribbon. Color print ribbon Color [...]
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Page 24 Available monochrome colors include: Cleaning supplies In addition to th e cleaning supplies includ ed in the ribbon kit, it is recommen ded that you order additional cleaning supplies to have on hand to address unusual situations. • A package of 5 replaceable cleaning sle eves is available. The part number is 549716-002. • A package of[...]
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Page 25 T roubleshooting What is the problem? T ry this: 1 A message appears on t he PC. • Click the Help button on the message box to see possible causes and the solution for each cause. See th e “Related T opics” to fix the problem. 2 The printed cards do not look the way that wa s intended. • If you moved the ribbo n while the printer wa[...]
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Page 26 5 The printer does not respond when printing a card or when clicking “Resume” on the Printer T oolbox. • Make sure the printer is plugged in. See "Power on the printer" on page 10 for more information. • Make sure the pr inter is connected t o the comput er . • If the S tatus Light on the printer is bli nking amber (yell[...]
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Page 27 Site requirement s Operating environment • Relative humidity: 20% to 80% non-co ndensing • T emperature: 60° F to 95° F (15° C to 35° C) Electrical requirements • The external power suppl y is rated at 100-240 V AC, 50-60 Hz, 1.8 amp. (It adjusts to any power within this range.) • Single phase, 3-wire, gro unded receptacle only [...]
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Legal Notices (FCC) Please note and heed th e W ARNING and CAUTION labels that have been place d on the equipment for you r safety . Please do not attempt to operate or repair this equipment withou t adequate training. Liability statement This Datacard ® product has been built to the hig h standards of DataCard Corporation. See Info Central for th[...]
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1 1 1 1 1 Bren Road West Minnetonka, MN 55 343-9015 952.933.1223 952.933.7971 FAX Datacard is a registered trademark of DataCard Corporation. September 2005 553772-201 Rev. J Dealer information:[...]