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D-Link DCM-201 manual

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Table of contents for the manual

  • Page 1

    Manual Building Networks for People USB/Ethernet D-Link DCM-201 Broadband Cable Modem[...]

  • Page 2

    2 Contents Package Contents .................................................................. 3 System Requirements for Configuration ............................... 4 Local Cable Network Service ................................................. 5 Prepare Your Workspace for the Installation ........................ 5 Introduction .................[...]

  • Page 3

    3 Contents of Package: D-Link DCM-201 USB/Ethernet Broadband Cable Modem Manual, Warranty and Drivers on CD Printed Quick Installation Guide Package Contents If any of the above items are missing, please contact your reseller. n n n n n n CAUTION! You must use the 12VDC/1.25A power adapter that comes with the D-Link DCM-201 cable modem. Using the w[...]

  • Page 4

    4 System Requirements for Configuration: A cable-line splitter (not included), if you plan to have the cable modem and a television connected to the same wall cable outlet. An active two-way cable line. To install the cable modem using the Ethernet port: n Verify that you have these items before beginning the installation: To install the cable mode[...]

  • Page 5

    5 Before installing the modem: 1 Read this entire User’s Manual from front to back in sequence. 2 Find the Serial Number, RF and Ethernet address located on a sticker on the cable modem and write them here: Serial Number S/N: ____________________ RF and ETH MAC: ____________________ USB MAC: ____________________ 3 Contact your local cable service[...]

  • Page 6

    6 3 Do not restrict the airflow around the cable modem. 4 To enhance the best performance and proper function of the cable modem, place it on a horizontal surface or workplace and make sure that the cable modem does not move when it is operating. Prepare Your Workspace for the Cable Modem Installation (continued)[...]

  • Page 7

    7 Introduction Thank you for purchasing the D-Link “Broadband Cable Modem with USB & Ethernet” DCM-201, which is an MCNS DOCSIS™ 1.1 cable modem featuring the latest DOCSIS technology. The cable modem enables your network cable operator to provide you with broadband applications such as telecommunications, IP dedication for your small off[...]

  • Page 8

    8 Features Decide Which Installation Process to Use The cable modem enables you to connect to the Internet using either your computer’s Ethernet or USB port. Be sure to follow the installation steps for the setup you want to use. Using the Ethernet setup enables you to use a hub to connect multiple computers to the cable modem. To do this, you mi[...]

  • Page 9

    9 Installing the Cable Modem Using the Ethernet Port DCM-201[...]

  • Page 10

    10 Installing the Cable Modem Using the Ethernet Port CAUTION! Be sure to read this entire User’s Manual from front to back in sequence before installing the D-Link DCM-201 USB/Ethernet Broadband Cable Modem. This chapter describes how to install the cable modem using the Ethernet port. Using the Ethernet port enables you to use a single connecti[...]

  • Page 11

    11 2 Look for an entry named TCP/IP. If you see TCP/IP listed next to your Ethernet hardware device, you can now go to the section “Connecting the Cable Modem”. However, if TCP/IP is not listed, you must complete the following steps. a Click Add. b Click Protocol and click Add. c Click Microsoft in the Manufacturers list and Click TCP/IP in the[...]

  • Page 12

    12 Configuring TCP/IP on the Windows NT 4.0 Operating Systems To configure TCP/IP on your Windows NT 4.0 PC: 1 Right-click the Network Neighborhood icon and click Properties. 2 Click the Bindings tab 3 Select All Protocols from the Show bindings drop-down list. 4 Look for an entry named TCP/IP . If you see TCP/IP listed, double-click it to search f[...]

  • Page 13

    13 10 Click OK . If you have made any changes, you are prompted to save the settings. 11 Click OK to save the settings and exit 12 Click OK and close the TCP/IP Control Panel (click File and scroll down to click Close) . To configure TCP/IP on a Macintosh (continued): Connecting the Cable Modem Install the cable modem according to the following pro[...]

  • Page 14

    14 3 Power cycle the cable modem by unplugging the power adapter from its electrical outlet and then plugging it back into the outlet. Then try accessing the Internet. 4 Power cycle the computer Problem: “I cannot access my e-mail or Internet service.” (continued) a Power off the computer. b Unplug the computer from its electrical outlet or sur[...]

  • Page 15

    15 To release and renew the IP address for the Windows XP, Windows 2000, and Windows NT 4.0 operating system: 1 Click Start and select Programs , then Accessories . 2 Click Command Prompt . 3 At the command prompt (C:), type ipconfig/release . Windows releases the IP address. 4 At the command prompt type ipconfig/renew . Windows renews the IP addr[...]

  • Page 16

    16 Installing the Cable Modem Using the USB Port DCM-201[...]

  • Page 17

    17 This chapter describes how to install the cable modem using the USB port. First you connect the hardware (cable modem and power adapter). You then install the software drivers and verify that the modem is operating properly. The USB port does not support the Macintosh operating system. Using the USB port to connect to the Internet enables you to[...]

  • Page 18

    18 Installing the Hardware (Cable Modem and Power Adapter) continued 6 Plug the cable modem’s power adapter into the cable modem’s power jack and into a grounded electrical outlet or surge protector that is plugged into a grounded electrical outlet. 7 You must now install the software drivers provided on the Installation CD. Be sure to follow t[...]

  • Page 19

    19 Installing the Software Drivers (Windows XP OS) continued... 3 When the Found New Hardware Wizard completes the installation, click Finish .[...]

  • Page 20

    20 Installing the Software Drivers (Windows 2000 OS) This section explains how to install the cable modem using the USB Connections with the Windows 2000 operating system (OS). c The Found New Hardware Wizard screen appears. 3 Select Search for a suitable driver for my device (recommended) and click Next . 2 Power on the computer. After the compute[...]

  • Page 21

    21 Installing the Software Drivers (Windows 2000 OS) (continued) 5 When the correct location of the driver file appears, click OK . 6 The Found New Hardware Wizard displays the search results. 7 Click Next to install the driver files for the cable modem. 4 Check the CD-ROM Drives check box and click Next to search for the necessary driver files.[...]

  • Page 22

    22 Installing the Software Drivers (Windows 2000 OS) (continued) 8 Click Finish to continue. 10 Select Search for a suitable driver for my device (recommended) and click Next . 9 The Found New Hardware Wizard screen appears[...]

  • Page 23

    23 Installing the Software Drivers (Windows 2000 OS) (continued) 11 Check the CD-ROM Drives check box and click Next to search for the necessary driver files. 12 When the correct location of the driver file appears, click OK . 13 The Found New Hardware Wizard displays the search results. 14 Click Next to install the driver files for the cable modem[...]

  • Page 24

    24 Installing the Software Drivers (Windows 2000 OS) (continued) 2 Power on the computer. After the computer boots up: a Windows detects the cable modem. b The Found New Hardware screen appears. 15 Click Finish . Installing the Software Drivers (Windows Me OS) This section explains how to install the cable modem using the USB port with the Windows [...]

  • Page 25

    25 Installing the Software Drivers (Windows Me OS) (continued) 3 Select Specify the location of the driver (Advanced) and click Next . c The Add New Hardware Wizard screen appears. Click Finish .[...]

  • Page 26

    26 Installing the Software Drivers (Windows Me OS) (continued) 6 Click Finish after the computer has copied the necessary files. The System Settings Change dialog box appears. 7 Click Yes to restart the computer. 8 Verify that the Power, Cable, Status, and USB LEDs are solid green and not blinking. If they are lit and not blinking, installation is [...]

  • Page 27

    27 Troubleshooting the USB Installation The following troubleshooting procedures apply to the USB installation. Problem: “I cannot access my e-mail or Internet service.” 1 Verify that the Power, Cable, and Status, and USB LEDs are lit and not blinking. 2 Verify that the USB LED is green or blinking green. 3 Check all connections: a Make sure th[...]

  • Page 28

    28 Troubleshooting the USB Installation (continued) c After you remove the extra bindings, uninstall the cable modem, following the instructions in this user’s manual. d Reboot the computer and re-install the cable modem, following the instructions in this user’s manual. e Release and renew the computer’s IP address. To release and renew the [...]

  • Page 29

    29 Problem: “All of the LEDs on the front of my cable modem look right, but I cannot access the Internet.” 1 If the Power, Cable, Status, and Eth LEDs are lit and not blinking the cable modem is operating properly. Try shutting down the computer and then turning it back on. This will cause the computer to re-establish communications with your l[...]

  • Page 30

    30 Cable Modem Front and Rear Panels This chapter describes the light emitting diodes (LEDs) on the front panel and the connectors on the rear panel of the cable modem. Front Panel LEDs The LEDs on the cable modem indicate: • The current performance of the cable modem. • The condition of the network connection between the cable modem and your c[...]

  • Page 31

    31 Power Green Cable modem is plugged in to an electrical outlet and is and receiving power Cable Orange-Blinking The modem is searching for the DOWNSTREAM frequency Orange Downstream frequency is locked. Searching for UPSTREAM frequency Green Upstream frequency is locked Status Green-Blinking Modem is registering with the cable company’s head-en[...]

  • Page 32

    32 Back Panel Connectors Descriptions of the Back Panel Connectors ETHERNET RJ-45 female port for connection of Ethernet cable USB USB ‘B’-type port. Connects through USB cable to a computer’s USB ‘A’-type port. CATV RF connector to attach the cable for broadband Internet access POWER Jack to connect the power adapter included in the prod[...]

  • Page 33

    33 Technical Specifications Dimensions 120mm (L) x 142mm (W) x 30mm (H) 4.7in x 5.6in x 1.2in Power Supply 12V/1.25A Power Consumption 8 Watts Operating Temperature 0°C ~ 40°C (32°F ~ 104°F) Operating Humidity 10%~90% Non-Condensing Cable Interface Female “F” Type RF Connector CPE Interface RJ-45 10/100BaseT USB B-Type Downstream transmissi[...]

  • Page 34

    34 Contacting Technical Support You can find the most recent software and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States for the duration of the warranty period on this product. U.S. customers can contact D-Link technical support through our web site, or by phone. D-Link Techn[...]

  • Page 35

    35 Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited warranty for its product only to the person or entity that originally purchased the product from: D-Link or its authorized reseller or distributor and Products purchased and delivered within the fifty states of the United States, the D[...]

  • Page 36

    36 After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link will only replac[...]

  • Page 37

    37 Governing Law : This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited warranty provides specific legal rig[...]