Compaq S0000 Series manual

spine spine Compaq Presario S0000 / 8000 Series Computers User’ s Guide S y stem Reco very If yo u need to res tore the or iginal so ftware on y our P C, Compaq has pro v ided a conv enient s olution r ight on y our har d dri ve . W e call this part of y our hard dr i ve the “ reco v ery par tition . ” The r eco very partition tak es up some [...]

user ’ s guide[...]

The information in this document is subject to change without notice. Hewlett-Packard ® Company makes no warranty of any kind wi th r egard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HP shall not be liable for err ors contained herei n or for incidental or conseq[...]

table of contents iii finding answers to commo nly asked que stions .............................. 1 safety inform ation ......................................................................................... 2 setting up your pc .......................................................................... 3 putting your pc together ................[...]

iv user’ s guide using the mo use ......................................................................................... 19 scrolling ................................................................................................ 20 autoscrolling .......................................................................................... 20 pan[...]

table of contents v using a microphone .................................................................................... 48 adjusting microp hone volume ................................................................... 49 using the microphone wi th multi-channe l audio ........................................... 49 working with di gital images[...]

vi user’ s guide system recover y .......................................................................................... 87 starting system recover y i f the pc is responding .......................................... 88 starting system recover y i f the pc is not responding .................................... 88 system recover y using recov[...]

finding answers to comm only asked questions 1 In this User’s Guide, you can find answ ers to questions about the following topics: • Connecting to the Internet, page 35 • Registering your product, page 1 1 • Creating a CD, page 59 Saving documents, photos, and videos on a C D, page 61 Recording a music CD, page 60 Copying a CD, page 59 Bac[...]

2 user’ s guide safety information This product has not been ev aluated for connection to an “IT” power system (an AC distribution system with no dire ct connection to earth, according to IEC 60950). ac power safety war nings WARNING: Install the P C near an AC outlet. T he AC power cord is your PC’s main AC disconnecting device and must be[...]

setting up your pc 3 putting your pc together Follow the quick setup poster to set up your PC. Look in the PC box for printed detail s or updates regarding your model PC. When placing your PC, consider an ergo nomi c arrangement of the PC and your work area to maintain your comfort and productivity. Refer to “safety and comfort“ on page 4. WARN[...]

4 user’ s guide 5 Connec t the modem c able to the te lephone line wall ja ck and to the mode m (select models only) on t he back of the PC. Refer t o “connecting the mode m“ on page 7 for details. 6 T urn on the monitor . T ur n on the PC. T urn on the sp eakers. Follow the onscreen instructions and comp lete the initial wi ndows until you s[...]

setting up your pc 5 computer safety war ning WARNING: To reduce the risk of ser ious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information. To view the Safety & Co mfort Guide: • Click [...]

6 user’ s guide NOTE: PCs use software drivers to control perip heral devices. When you add a Plug and Play (ready to use) periph eral, memory, or add-in card, the PC automatically loads the correct driver for the device. NOTE: For peripherals that are not Plug an d Play, follow the instructions that came with your peripheral device to load the a[...]

setting up your pc 7 pc front The front of your computer has th e dr ives, the On button and hard disk drive activity indicator light. Some PC models also ha ve connectors on the front of the PC. IN IN G H K L A B C E F D connecting the modem The modem is used for c onnecting to an I SP that provides tel ephone dial-up connection to the Intern et. [...]

8 user’ s guide Check with your ISP for spec ifics on your connec tion. Before you can connect to the Inter net an d send or receive e-mail and faxes using telephone dial-up, you must connec t your telephone servic e line to the mod em, which is inside the PC. T he quick setu p poster shows you how to plug in a modem/telephone cab le to the PC mo[...]

setting up your pc 9 To connect the cable between the m odem and the telep hone service line: 1 Plug one end of a mod em cable ( D ) into t he modem conn ector ( A ) on the back of the PC ( C ). This connector may be labeled with either Line or a modem connector symbol. 2 Plug the other end of the cable ( D ) into the tel ephone service line jack ([...]

10 user’ s guide To connect the Ethernet c onnector to the network: 1 Plug the net work cable into the E thernet connector ( A ) on t he back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Ethernet cable, they are not the same . 2 Plug[...]

setting up your pc 11 4 Click an option to se lect your language (if applicable for your model). Cl ick OK and then confirm your selectio n by clicking Ye s . W ait until the PC makes preparations. (It may take up to 30 minutes to set up the language o n the PC.) 5 Set up Microsoft ® Wi n d o w s ® by following the onscreen instructions. 6 Refer [...]

12 user’ s guide standby mode When the PC is in standby mode, it goes into a low-power state and the monitor is blank as if it is turned off. The ad vantages of using standby mode include: • Y ou save time and electricity without having to wait for the PC to go through the normal startup routine when you wake it agai n. The next time y ou use t[...]

setting up your pc 13 hibernation mode When the PC is in hibernatio n mode, it saves everything tha t is in PC memory to the hard disk drive, turns off the monitor and the hard disk drive, and then turns itself off. Wh en you turn on the PC again, y our programs, folders, and documents are restored to t he screen. To put the PC into hibernation man[...]

14 user’ s guide 7 Click the Power Schemes tab to set the timers for st andby and hibernation. In the Power Schemes box, select a powe r scheme from the drop-down list. Choose the settings: • T o turn on automatic s tandby for the PC, click the time to elapse before standby (such as After 20 mins ) in the System standby list. • T o set the ti[...]

learning the basics 15 NOTE: To use your software, you must know how to use the mouse and keyboard. If necessary, see “using the mous e” on page 19 or see “using the keyboard” on page 21. beginning to use your software The operation of your PC is cont rolled by two kind s of software: • The Microsoft W indows XP operating sy stem, which d[...]

16 user’ s guide using the desktop The desktop has shortcut icons that make it easy to find the things you need. Icon Opens Use it to Help and Support (select models only) View onscreen Help in formation about your PC. Easy Internet Sign-up Set up a new or an existing Internet account. Recover y Start Application or System Recover y . using the s[...]

learning the basics 17 using compaq organize softwar e Compaq Organize softwa re is a desktop tool you use to organize both y our PC shortcuts and your favorite Internet destinat ion links. You use i t to organize the important things you do on the PC and the Int ernet, and to arrange it the wa y you want. Compaq Organize makes all yo ur informatio[...]

18 user’ s guide using the all programs menu To find the software programs on your PC: 1 Choose Start . 2 Choose All Programs . organizing your all programs list You see folders organized according to task (select models only ) when you: 1 Click Start . 2 Choose All Programs . A folder contains a list of items. Each item is actually a shortcut, o[...]

learning the basics 19 using pc help & tools The PC Help & Tools fo lder (select mo dels only) in the All Programs menu contains special utilities f or PC owners. This folder also contains any o nscreen guides included with your PC. To see the items in the PC Help & Tools folder: 1 Click Start on the t askbar . 2 Choose All Programs . 3[...]

20 user’ s guide Double-click means to press the left button on the mouse two times i n a row. To double-click, you click the bu tton (press it and then release it ), and then quickly click it again. A C B NOTE: Your mouse may look differe nt from the one shown here. You can switch th e function of the l eft and right buttons for lef t-handed use[...]

learning the basics 21 NOTE: Panning only works if th e window’s horizontal scroll bar is active. Panning does not work with some software programs. switching mouse butto n functions To switch the functions of the right an d left mouse buttons: 1 Click the Start button. 2 Click Control Panel . 3 Click Printers and Other Hardware , if it is presen[...]

22 user’ s guide internet keyboard 1 l l This keyboard enables you to: • Adjust speaker volume. • Connect to the In ternet (if you have a n established Inter net account). • Search for informatio n on the Internet. • Place the PC into sta ndby to save power . • Start, pause, and stop playing a CD or DVD, skip to the previous or next tra[...]

learning the basics 23 standard keyboard AB C This keyboard enables you to: • Adjust speaker volume. • Place the PC into sta ndby to save power . wireless keyboard set A wireless keyboard ( B ) uses a receiver/transmitter unit ( A ), instead of a connector cable, to communi cate with your PC. The wireless keyboard, mouse ( C ), and receiver set[...]

24 user’ s guide standard keyboard features alphanumeric ke ys l l The alphanumeric keys ar e the main ke ys found on a standard typewriter. function keys l l The function keys, locate d above the ma in keys, a re labeled F1 through F12. • Pressing F1 displays a Help window for the software pr ogram being used. • Pressing F3 displays a search[...]

learning the basics 25 arro w keys l l The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navig ation in a Web page, in a document, or in a game. numeric keys l l Press the Num Lock key to lock and unlock the numeric key fu nctions: • When the Num Lock light on the keyboa [...]

26 user’ s guide keyboard indicat ors Each keyboard indicator is a light labeled with the na me or icon for its status : Icon Name Description Num Lock Numeric keys are locke d as numbers keys and arithmetic functions. Caps Lock Alphanumeric keys are locked to upper case. Scroll Lock Scroll function is locked. special keyboard buttons l l There a[...]

learning the basics 27 NOTE: The number, location, and labeling of buttons va ry by keyboard model. Figure Key Icon Feature Description A Standby Puts PC into power-saving mode (scr een is blank but PC is still on). T o make screen reappear , press the Esc key , or press standby again. May take 10–30 seconds befo re screen reappears. B user User [...]

28 user’ s guide H Shopping K Sports M Finance N Connect P Search R Chat S E-Mail Goes to popular W eb sites. Can be reconfigured to open any site or software program. T See figure following table Media Controls (CD/DV D/MP3) Operates CD or DVD player . V V olume control (V olume knob or V olume Up and Vo l u m e D o w n buttons) V olume knob: In[...]

learning the basics 29 AB C D E F G H NOTE: The number, location, and labeling of buttons va ry by keyboard model. Figure Key Icon Feature Description A Internet Connects you t o a customizable W eb page fi lled with local weather , news, sports, and financial information. Can be reconf igured to open any site or software program. B Help T akes you[...]

30 user’ s guide customizing the butto ns You can customi ze some of the special but tons on the keyboard (select mode ls only) to open different programs or files, or to co nnect to favor ite Web sites: 1 Click Start on the t askbar . 2 Choose Control Panel . 3 Click Printers and Other Hardware , if it is present. 4 Double-click Keyboard . 5 On [...]

learning the basics 31 using a printer Refer to the user manu al that came wi th your printer for instructions on connecting and using the printer. Printers receive instructions from your PC via software called printer drivers . In many cases your PC automa tically finds th e necessary printer driver. If it does not, follow instructions that come w[...]

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using the inter net 33 This chapter discusse s the Internet, how to use a browser and e-mail, and how to set up your Internet account. Use the Internet to search for and to find information or services on the Web, or to use an e-mail program to get, rea d , or send electronic mail messages. Hardware and software programs provided on your PC may var[...]

34 user’ s guide Your connection to an ISP may be th rough a traditional telepho ne dial-up modem, a LAN (Local Area N etwork), cable modem, or DSL (Digital Subscriber Line). (DSL, ADSL, and cable ISPs are no t available in all countries/regio ns.) The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals[...]

using the inter net 35 setting up your internet account 1 Set up your modem or other Internet conne ction. • If you will be using a modem to connect to the Interne t, please refer to the quick setup poster , and to “con necting the modem” on page 7 for instructions. • If you will be using a network, high-s peed, or broadband connection, ref[...]

36 user’ s guide signing up for a new or an existing isp account using easy internet sign-up Using Easy Internet Sign-up (ava ilable on select mo dels only) you can: • Sign up for a new Internet account. • Set up an existing account. • Read about Internet access using a LA N (Local Area Netw ork), cable modem, or DSL (Digital Subscriber Lin[...]

using the inter net 37 using a br owser A Web browser program searches for, find s, and displays Web site infor mation. How you explore th e Internet depends on whether you are using a n ISP that provides the browser or an ISP that allows you to use any browser. Once you are connected to the Internet, your browser displays the home Web page. You ca[...]

38 user’ s guide restricting internet content The Internet provides yo u with a wide variety of information, but some information may not be s uitable for ev ery viewer. With Content Advisor (a feature of Windows XP), you can: • Control Internet access. • Set up a password. • Set up a list of W eb s ites that people who use your PC cannot v[...]

using the inter net 39 sending and receiving e-mail E-mail (electronic mail) a llows you to send and receive letters, pict ures, postcards, and even mu sic and video clips. Your PC comes with an e-mail program from Microsoft called Outloo k Express (select models only). You may also use e-mail programs from other vendors. Some ISPs provide their ow[...]

40 user’ s guide 6 Click the Send button on the toolbar when you are finished. 7 If necessary , click the Send/Recv tool on the toolbar to send any messages stored in the Outbox. NOTE: When you compose a message without being connected to the Internet, the message is stored in the Ou tbox until the n ext time you log on to the Internet and connec[...]

getting help 41 help and suppor t center Information about your PC is in the on screen Help and Suppo rt Center (select models only). Her e you can find links to driver updates, access to technical support options, and information ab out commonly asked questi ons. To open the Help and Support Center: 1 Press the Help button (select models only) on [...]

42 user’ s guide using compaq connections Compaq Connections (selec t models only) is an Internet- based service provided by Compaq to bring you important information ab out your PC: • Product notices • System updates • Ti p s • Special offers for your PC Messages arrive while you’re connected to the Internet and may display an alert or[...]

getting help 43 re-enabling messages When you re-enable the Compaq Connections Se rvice, the service runs whenever you are connec ted to the Internet, and you receive messages as they become avail able. To turn on the servic e: Double-click the Re-enab le Compaq Connections icon on the desktop. Or 1 Click Start on the t askbar . 2 Choose All Progra[...]

44 user’ s guide online guides You can find online guides and infor mation for your PC. To view online manuals for your PC: 1 T ype the Support W eb ad dress fr om your Warranty & Support Guide into your browser addr ess box, and press th e Enter key on your keyboard. 2 In the search box, type yo ur product name and number ( Compaq 2000 , for[...]

working with sound, pictures, and video 45 using speakers Speakers are included wi th the monito r (select models only), or are sold separately. For details on connect ing stereo speakers to the PC, see the quick setup poster. NOTE: Speakers may be passive (no po wer button and no power cord) or active (power button or power cord). Your PC supports[...]

46 user’ s guide adjusting speaker volume Use the Volume ico n on the taskbar to set spea ker volume. Then you can adjust the volume using: • The volume kno b or buttons on the k eyboard (select models only). • The volume knob on the speakers (select models only). NOTE: If you do not see this Volume icon on the taskbar, click Start , choose C[...]

working with sound, pictures, and video 47 Connect speaker plugs f or: 2 Speaker Mode 4/4.1 Speaker Mode 6/5.1 Speaker Mode To P C connector Connector icon Front speakers Front spe akers Front spea kers Audio Out (lime-green) OUT Not used for speakers Rear speakers Rear speakers Audio In (blue) IN Not used for speakers Not used for speakers Center/[...]

48 user’ s guide 3 Click the Audio tab. 4 Click the option for the number of sp eakers to match your multi-cha nnel speaker system, and then click Apply . NOTE: To test the speakers (mul ti-channel speakers only), c lick the Test button. The WinDVD control panel s hows the speaker number being used. Click Stop . 5 Click OK . NOTE: If you want to [...]

working with sound, pictures, and video 49 7 Place a check in the Alternate Microphone check box. (This box may be labeled Mic2 Select or 1 Mic Boost .) 8 Click Close . 9 Click X ( Close ) on the up per-right corner of the Recording Control window . adjusting microphone volume If you need to adjust the volume of th e microphone, follow th e procedu[...]

50 user’ s guide working with digital images You can connect a digital image source, such as a digital camera or a digital video camera, directly to the PC or th r ough a docking statio n. Digital picture files you copy or download from the devi ce appea r in the My Pictures folder. You can copy digita l picture files from the memory cards used b[...]

working with sound, pictures, and video 51 using the 7-in-1 memory card reader NOTE: CompactFlash and Microdrive ar e keyed and cannot be inserted incorrectly. Insert the rece ptacle edge (holes) of this media into the slot. 1 Insert the media into the card slot until it stops. The in-use light ( A ) on the card r eader lights, and the PC autom ati[...]

52 user’ s guide using your cd, dvd, and diskette drives your drive options Your PC has one or more of the following drives: Drive What it does CD-ROM Reads audio and data CD discs. CD-RW or “cd writer” Reads and records (burns) audio and data CD discs. DVD-ROM Reads audio and data CD and DVD discs. DVD+RW/+R or “dvd writer” Reads and rec[...]

working with sound, pictures, and video 53 inser ting and removing cds and dvds CAUTION: Use only standard shaped discs in your drives . Using non-standard discs, such as hear t-shaped discs or busi ness card discs, may damage your drive. To insert a CD or DVD: 1 W ith your P C turned on, press the Eject button ( A ) near the drive to open th e dis[...]

54 user’ s guide 4 Close the disc tray by: • Gently pushing the tray into the PC. Or • Clicking the close/open button on th e control panel for the program (such as MusicMatch Jukebox or W ind ows Medi a Player) that controls the drive. Or • Pressing the media control open/close button or Ejec t button on the keyboard (select models only). [...]

working with sound, pictures, and video 55 using the diskette (floppy) drive The diskette (floppy) drive is availab le on select model PCs. If y our PC does not already have a diskette drive, you cannot add one to the PC chassis as an internal drive. Instead, purchase an external USB diskette drive or other external storage device to suit your need[...]

56 user’ s guide If you are connected to the In ternet when playing a music CD, MusicMatch Jukebox searches a CD databas e on the In ternet, displays t he song titles in the Playlist area, and then begins playing th e CD. The next time you play this CD, you don’t need to be connected to the Inter net — MusicMatch Jukebox displays the song tit[...]

working with sound, pictures, and video 57 2 T o play the CD, click the buttons in the W indows Media Player window . T o play a particular song, double-click it s song titl e (or track number) in the Playlist. Y ou can a lso control the CD by using the media control buttons on the keyboard (select models). 3 When you click the Media Guide or the R[...]

58 user’ s guide 5 Click InterV ideo W inDVD 4 . You may wan t to start WinDV D and adjust th e settings before inserting the disc and starting the movie. To start Wi nDVD without a disc in the drive: 1 Click Start on the taskb ar . 2 Choose All Programs . 3 Choose Vi d e o . 4 Click InterV ideo WinDVD Player . 5 Click InterV ideo W inDVD 4 . The[...]

working with sound, pictures, and video 59 • T o resize the video window when it is not full screen, place the mouse poi nter on a window corner and drag the border . Or Click the Full Screen button in the up per-right corner of the Wi nDVD control panel. • For information on the InterV ideo W inDVD software, r efer to the online Help within th[...]

60 user’ s guide getting started with recordnow! NOTE: The CD-RW or DVD Writer drive is ava ilable on select models o nly. 1 Click Start on the t askbar . 2 Choose All Programs . 3 Choose CD(DVD) Recorder . 4 Click RecordNow! , and then click RecordNow! again. NOTE: Previously recorded files on CD-RW discs must be erased before recording music fi[...]

working with sound, pictures, and video 61 creating a data cd Use RecordNow! to copy a data disc or to copy personal data files from y our hard disk drive. Insert a blank or an appendable disc to copy to. To create a data CD: 1 Open RecordNow!, and if necessary erase all files from the disc; see “getting started with recor dnow!” on page 60. 2 [...]

62 user’ s guide To create a music CD us ing Windows Media Player: 1 Click Start on the t askbar , choose All Programs , and then click Windows Media Player . 2 Click Copy to CD or Device . 3 Follow the onscreen instruction s to select the music fi les and the CD or device. For more information on this software, refer to the online Help within th[...]

working with sound, pictures, and video 63 using a tv as a monitor Your PC may ha ve TV-out (select mo dels only) capability, wh ich means you can connect it to a television to view th e computer image on a TV screen. With the TV-out feature, you can view the computer imag e, watch DVD mo vies (if you have a DVD player), or play games o n your TV. [...]

64 user’ s guide • If your TV has a composite video jack and your PC has a composite video jack, connect a composite video cabl e to the V ideo In jack o n the TV to the composite video jac k on the back of th e PC. A B C • If your TV has a composite video jack and your PC has only an S-vid eo jack, connect a composite video cabl e to the V i[...]

working with sound, pictures, and video 65 viewing the pc image on your tv screen NOTE: The type of video card on your PC determines how the PC sel ects the TV-out option. Some options and menus in this procedure may be different for your PC. 1 Make sure the video and audio cables are connected before you turn on the TV and the PC. 2 T urn on the T[...]

66 user’ s guide disabling the tv option When you want to dis connect the TV fr om your PC, you may ne ed to disa ble the TV option to return your PC di splay to its original resolution. 1 Right-click an empty area of the screen, and chose Properties . 2 Click the Settings tab. 3 Click the Advanced button. 4 Click the nV iew tab, click the nV iew[...]

taking care of your pc 67 pr otecting your pc from power surges Power surges, for example volt age spikes, power outages, or browno uts may cause software problems. Symptoms of vol tage spikes include a f lickering video display, unexpected PC startups, and the PC no t responding to your commands. A voltage spike can occasionally corrupt or destroy[...]

68 user’ s guide The virus-scanning progra m manufacturer provides free virus scan updates through your Internet connection for an initial period after your PC purchase. You can purchase a su bscription service for updates after the i nitial free period expires. You should take the following pre cautions to protect your PC : • Do not open unsol[...]

taking care of your pc 69 viewing the amount of us ed and free disk space 1 Click Start on the taskb ar . 2 Click Control Panel . 3 Click Performance and Maintenance , if it is present. 4 Double-click Ad ministrative T ools . 5 Dou ble-click Computer Management . The Computer Ma nagement wi ndow opens. 6 Double-click Storage . 7 Double-click Disk M[...]

70 user’ s guide removing desktop icons You can rem ove most desktop ico ns by either delet ing them or mo ving them to an unused icons folder. CAUTION: Do not delete unfamiliar desktop icons. Instead, follow the steps to move unfamiliar deskt op icons to the Unused Desktop Shortcuts folder. Delete a deskt op icon by right-cl ic king the icon and[...]

troubleshooting 71 For help on general and mi scellaneous problems you ma y be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help butt on on your keyboard, or click Start on the taskbar and select Help and Support . To find help for proble ms with your P C, see the table in [...]

troubleshooting 72 audio Symptom Problem Solution V olume is muted. Press the Mute button on the keyboard to see if the mute feature is turned on. Or 1 Click Star t , and then click Contr ol Panel . 2 Click Sounds, Speech, and Audio Devices , if it is present, and then doubl e-click Sounds and Audio Devices . 3 Click the Mut e check box to remove t[...]

troubleshooting 73 cd-rom, cd-rw , dvd-rom, or dvd writer drive ( continued ) Symptom Problem Solution Recording audio CDs is difficult or impossible. W rong disc type or poor quality disc is being used. V erify that you are using the correct disc type (media) for the drive. T r y a different brand of disc. Cannot remove a CD or DVD disc. The PC is[...]

74 user’ s guide diskette (floppy) drive (select models only) ( continued ) Symptom Problem Solution Diskette is improperly inserted. Remove the diskette, and reinsert it: I nser t the disk ette with the round metal disk facing-down an d the arrow on the top pointing into the drive, an d then push the diskette in until it stops. Diskette drive ac[...]

troubleshooting 75 hard disk drive Symptom Problem Solution PC seems to be locked u p and not responding. Program in use has stopped responding to commands. Use the W indows T ask Manager to close any programs not responding or to Restart the PC: 1 Pre ss the Ctrl , Alt , and Del keys on the keyboard at the same time. 2 Select the program that is n[...]

76 user’ s guide hardware installation ( continued ) Symptom Problem Solution New or existing device does not work after installing a new device. A hardware devi ce conflict exists. T o resolve a device con flict, you may need to dis able one of the devices or uninstall an old devi ce driver . 1 Click Star t and choose Contr ol Panel . 2 Click Pe[...]

troubleshooting 77 internet access ( continued ) Symptom Problem Solution Cannot automatically start Internet programs. Y ou must log in to your ISP before some programs will start. Log in to your ISP , and start the desired program. Internet takes too long to download W eb sites. Modem is not set up properly . V erify that the correct modem speed [...]

78 user’ s guide keyboard and mouse ( continued ) Symptom Problem Solution Mouse connector is not properly plugged into the back of the PC. T urn off your PC using the keyboard: 1 Press the Ctrl and Esc keys on the keyboard at the same time to display the Start menu. 2 Use the up or down arrow key to select T urn Off Computer , and then press the[...]

troubleshooting 79 power Symptom Problem Solution PC is not securely connected to an external power source. Ensure that cables connectin g the PC to the external power source are plugged in properly . Monitor is not connected or is not on. Connect the monitor to the PC, plug it in, and turn it on. Line voltage selection sw itch is not in the proper[...]

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using application recover y and system recover y 81 The PC uses the op erating system and installed software prog rams during normal operation. If your PC works impr operly or stops because of t he software, you may be able to repair it. You need recovery discs (CDs or DVDs) for some repairs that use the Comp aq Application Recovery pr ogram or the[...]

82 user’ s guide • System Restore This Microsoft W ind ows XP featur e creates a restor e point where it recor ds the PC setti ngs at that time and da te. Y ou can later return the PC to the settings recorded at the restore point. Y ou can create a specific restor e point, or have t he operating system create a restore point. For example, when [...]

using application recover y and system recover y 83 For the specific PC problem, try the meth od listed as #1, then #2, and then #3. Problem/Status Microsoft System Restore Application Recovery program System Recovery from the hard disk partition System Recovery from the recovery CDs/DVDs Y ou installed a new application or device driver . 1 An app[...]

84 user’ s guide creating recover y cds/dvds 1 Yo u c a n recover (bring ba ck) the operating system and programs that were included on your hard drive just as they were when you bought the computer . 2 Y ou recover the operating system and programs dir ectly from your hard drive, where a copy was placed for your convenience. We call this part of[...]

using application recover y and system recover y 85 using recover y cd-dvd creator Make recovery CDs or DVDs for your PC by using the Compaq Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the ori ginal PC hard disk drive contents and is matched to your PC mo del number. The disc s se[...]

86 user’ s guide using the recover y tools cd Your PC allows you to create (bur n) a Recovery Tools CD. After you make the Compaq Recovery Tools CD, you can use it to: • Read instructions to use each ut ility on the Recovery T ools CD. • Start the System Recovery program fr om the recovery partition. • Remove the System R ecovery partition [...]

using application recover y and system recover y 87 to start system restore: 1 Close all open programs. 2 Click the Start button. 3 Choose All Programs . 4 Choose Accessorie s . 5 Choos e System T ools . 6 Click System Restore . Follow the onscreen instructions. application recover y NOTE: Not all models include the Applicat ion Recovery program. P[...]

88 user’ s guide system recover y When other methods of repairing your sy stem soft ware (like System Restore or Application Recovery) fa il, you may want to use the C ompaq System Recovery program as a last resort to reinstall the software. When necessary, you can reinstall the operating system and the application software that was originally in[...]

using application recover y and system recover y 89 starti ng system recover y if the pc is not respondi ng 1 T urn off the PC. If necessary , press and hold the On butto n until the PC turns off. 2 Disconnect all perip heral devices from the PC except t he monitor , the keyboard, and the mouse. 3 Press the On button to turn the PC o n. 4 During th[...]

90 user’ s guide to run system recovery prog ram using recovery discs: 1 If the PC works, back up all data files tha t you want to save onto removable media, such as CD-R W or diskette. Re move the backup CD or diskette you’ve made. 2 Press the Eject button on the top disc drive, and wait for t he tray to open. Insert Recovery disc #1 and close[...]

upgrading and ser vicin g the pc 91 This chapter describes procedures for acce ssing the intern al parts of the PC and installing compone nts. NOTE: The procedures for the S0000 and 8000 series mod els are the same except where noted. IN 8000 series model and S0000 series model preparing the pc Before you upgrade any component in your PC, y ou need[...]

92 user’ s guide 1 Remove any diskette or optica l disc (CD or DVD) from the PC. 2 Click the Start button, and then click T urn Off Computer . Click Tu r n O f f to turn the PC off. 3 Disconnect the modem/telepho ne cable, if present. 4 Disconnect the power c ord fr om the electrical outlet (1) and then from the PC (2) . disconnecting the power c[...]

upgrading and ser vicin g the pc 93 WARNING: Beware of sharp edges inside the chassis. removing the pc access panel on the 8000 ser ies 8 Remove the front bezel by following t he appropriate method for your PC model: • T o remove the fr ont bezel from the S0 000 series model, g ently pry the top section (1) of the bezel away from the cha ssis. On[...]

94 user’ s guide • T o remove the fr ont bezel from the 8000 series, pu sh up on the two release tabs (1) , and then rotate the front be zel away from the chassis to release it (2) . removing the fr ont bezel from th e 8000 series removing or upgrading a drive Depending on your PC c onfiguration, you may have up to four of the follow ing storag[...]

upgrading and ser vicin g the pc 95 locating drive positions drive positions on the S0000/8000 serie s (S0000 shown) removing a drive 1 Locate the dr ive you want to remove. 2 Complete the procedure described in “pre paring the pc“ on page 91. 3 Disco nnect the power cable (1) and data cable (2) from the back of the drive you want to remove, as[...]

96 user’ s guide disconnecting the 7-in-1 memory card reader cable disconnecting the diskette (floppy) drive cables disconnecting the hard disk drive cables[...]

upgrading and ser vicin g the pc 97 4 Releas e the drive from the chassis by follow ing the method appropriate for your PC model. • T o release a drive from the chassis of the S0000 series, lift the release tab (1) on the latch drive bracket of the drive you wa nt to remove, and then s lide the drive from its drive bay (2) . (The latch drive brac[...]

98 user’ s guide • T o release a hard disk drive fr om the chassis of the 8000 series, slide the drive lock mechanism (1) to u nlock the drive in the drive bay , remove the metal drive shield (2) by pressing and lifting the two tabs on one sid e of the shield, and then pull the drive out of the drive bay (3) . 3 1 4 2 removing a hard disk d riv[...]

upgrading and ser vicin g the pc 99 7 For the S000 0 series 7-In-1 memory card reader , remove the reader from the drive bay adapter if the ad apter is not included with your replacement reader . Remove the two screws (left and right sides) tha t secure the reader to the adapter . Lift the reader ou t of the adapter by sliding the reader back and t[...]

100 user’ s guide 2 Slide the drive into the drive bay (1), maki ng sure to align the guide screws with the guide slots, unti l it snaps into place. sliding the drive into the drive bay on the S0000 /8000 (S0000 shown) 3 Reconnect the power a nd data cables to your drive as indicated in the following illustrations. reconnecting the 7-in-1 memory [...]

upgrading and ser vicing the pc 101 reconnecting the hard disk drive cables reconnecting the optical drive cables NOTE: An optical drive for the 800 0 series may include a soun d cable. Connect this cable also. 4 Complete the procedur e described in “reassembling the pc“ on page 107. 5 T urn on the PC. reassembling the diskette adapter To repla[...]

102 user’ s guide 3 Return to “replacing or adding a drive“ on page 99, and begin with step 1. 2 2 1 3 2 4 replacing the diskette drive adapter on the 8000 series upgrading or replacing memor y Your PC comes with random ac cess memo ry (RAM), which temporarily stores data and instructions o n your PC. You can ins tall memory expansion module [...]

upgrading and ser vicing the pc 103 NOTE: The location and number of memory modules may vary slightly by model. 3 Ope n both latches of the me mory module socket (1) found at each end of the memory module. Lift the me mory module (2) from the memory slot. removing a memory module replacing or adding a memory module Upgrade the memory in your PC wit[...]

104 user’ s guide • If you are rep l ac i ng a memory modu le, put the new me mory module in the same memory slot from which the o ld memory was removed. • If you are adding a memory module, install the new module into the socket nearest the preinstalled module, and in stall additional mo dules in the next available sockets. 2 The memory modu[...]

upgrading and ser vicing the pc 105 to remove an expansion card 1 Complete the procedur e described in “preparing the pc“ on page 91, but do not re move the front bezel. • T o remove an expansion card fr om the S0000 series, continue to step 2. • T o remove an expansion card from the 8000 series, skip to step 3. 2 On the S0000 series, o n t[...]

106 user’ s guide 6 If you are not replacing the old expansion card with a new exp ansion card, reinstall the expansion slot cover to cl ose the open slot. Inser t the metal slot cover into the opened slot, a nd screw a scr ew into the top of the cover to secure it in place. to install an expansion card 1 If you are r eplacing or adding a new exp[...]

upgrading and ser vicing the pc 107 reassembling the pc 1 Replace the front bezel by following the method appropriate for your PC model. • T o replace the fr ont bezel on the S0000 series, position the chassis in the upright position. At an angle, align the top of the fr ont bezel with the top slots of the chassis (1) so that the fr ont beze l ho[...]

108 user’ s guide 2 For either the S0000 or 8000 series, pla ce the side access panel in the proper position on the chassis and slide it into place ( 1 ). Ensure that the hole for the thumbscrew(s) align with the hole in the c hassis ( 2 ), and replace the thumbscrew(s). replacing the side access panel on t he S0000 series replacing the side acce[...]

upgrading and ser vicing the pc 109 4 Reconnect the mode m/telephone cable, if present. 5 Reco nnect all peripheral devices t o the PC. WARNING: To reduce the risk of electrical shock , fire, or damage to the equipment, do not plug telecommunications or teleph one connectors into the network interface card (NIC) (sometimes labeled as an Ethernet co[...]

110 user’ s guide[...]

index 111 5.1 speakers, 45 56K modem, 9 7-In-1 memor y card reader card types, 50 drive bay adapte r , 99 installation, 94 using, 50 7-In-1 memor y card reader cable disconnecting, 96 reconnecting, 100 A access panel removing, 92 replacing, 108 adding drive, 99 adjusting microphone volume, 49 adjusting speaker volume, 46, 72 All Programs menu, 18 A[...]

112 user’ s guide components, 10 connecting a TV , 63 Ethernet, 9 multi-channel speakers, 46 connectors PC back, 5 PC front, 7 Control Panel, opening, 16 corrupted software, 87 countr y/region codes for DVD, 59 creating a DVD, 62 creating CDs using CD-R W drive, 59, 61, 62 creating CDs using W indows Media Player , 61 creating CDs with RecordNow![...]

index 113 H hard disk cleanup, 70 hard disk drive installation, 94 hard disk drive cabl es disconnecting, 96 reconnecting, 101 hard disk space, increasing, 68 hardware installation instructions, 91 hardware, upgrading, 43 Help commonly asked questions, 1 finding answers, 1 MusicMatch Jukebox, 56 Windows Media Player , 57, 62 Help and Support openin[...]

114 user’ s guide troubleshooting, 78 using, 19 wireless, 19 Multi-channel Sound Manager , 45, 46 multi-channel speakers, 45 connecting, 46 selecting, 47 using a microphone, 49 music Help in MusicMatch Jukebox, 56 Help in W indows Media Player , 57, 62 keyboard button, 27 MusicMatch Jukebox, 27, 55 playing, 55, 56 Windows Media Player , 56 music [...]

index 115 Recover y T ools CD making or starting, 86 registering your PC, 11 reinstalling software, 87, 88 remove files from CD, 60 removing drives, 95 expansion card, 104 removing desktop icons, 70 removing unneeded software, 69 repetitive strain injur y (RSI), 4 replacing drives, 99 resolution, monitor , 30 resolving a device conflict, 76 restart[...]

116 user’ s guide volume adjusting, 46, 72 adjusting microphone, 49 controls, 28 show V olume icon on taskbar , 46 V olume Control settings window , 46 V olume icon, show , 48 volume, displaying icon in taskbar , 46, 48 W warranty , 43 We b . ( See also Internet) browser programs, 37 page, 34 searching the, 37 Windows Media Player , 56 creating C[...]