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Compaq Prosignia 340 Series manual

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Table of contents for the manual

  • Page 1

    b Mainten ance & Ser vice G uide Pr osi gnia De sktop 3 40 S er ies C ompu ter Doc ument P art Number: 3 206 9 5-001 December 200 2 This document provides the reader w ith basic information for maintaining the computer . It contains detailed instructions for the remo val and replacement of all components, spar e part numbers for all replacement[...]

  • Page 2

    © 2002 Compaq Information T echnologies, L.P . Compaq, the Compaq logo, and Prosignia are trademarks of Compaq Info rmation T echnologies Group, L.P . in the U.S. and othe r countries. Microsoft, MS-DOS, W indows, and W indows NT are trademar ks of Microsoft Corporation in the U.S. and other countries. Intel, Pentium, and Celeron are trademarks of[...]

  • Page 3

    Cont ent s iii Cont ent s 1 Product Description 1.1 System Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Computer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2.[...]

  • Page 4

    Cont ent s iv Cont ents 4.2 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3 4.4 Mass Storage Devic[...]

  • Page 5

    Compaq Pr osignia Desktop 340 Ser ies Computer 1–1 1 Product Des cription This chapter describes the mode l of ferings and features of the Compaq Pros ignia 340 Series Computer .[...]

  • Page 6

    1–2 Compaq Pr osignia Desktop 3 40 Series C omputer Produc t D esc ription 1.1 S y s t e m D e s i g n This section presents a functional descriptions of the ke y compon ents of the Compaq Prosignia 340 Series Computer . All replaceable components are identif ied in Chapter 2, and remov al and replacement instructions are presented in Chapters 3 [...]

  • Page 7

    Compaq Pr osignia Desktop 340 Ser ies Computer 1–3 Product Des cription 1 .2.2 Rear P a nel Conn ectors 1 Mouse 2 Key b o a r d 3 USB P or ts 4 Seri a l P ort 5 Pa r a l l e l Po r t 5 2nd Se ri al P ort 7 Aud io Out 8 Game P ort 9 Aud io In - Mic rophone ; Vid eo < AC Powe r = V oltage Selec t Sw itch > AG P C a rd S l o t ? PCI Ca rd S lo[...]

  • Page 8

    1–4 Compaq Pr osignia Desktop 3 40 Series C omputer Produc t D esc ription 1. 3 S e r i a l N u m b e r L o c a t i o n The serial number is located at the rear of the computer , below the po wer supply .[...]

  • Page 9

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–1 2 Spare P ar ts This chapter provides an illustrated parts breakdo wn and a listing of spare parts.[...]

  • Page 10

    2–2 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2. 1 S y stem U nit[...]

  • Page 11

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–3 Spa re P a rt s Sys t e m U n i t Item Description Spare P art 1 F ront Bez el w ith beze l blank and po wer button 14 9 804 -001 2 Hood ss sembl y 14 9 800 -001 3 Chassis not spar e d 4 S yste m rear I/O panel 14 9 805-001 5 P ow er supply 13 63 3 7 -001[...]

  • Page 12

    2–4 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2. 2 Mass S tor age De vic es[...]

  • Page 13

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–5 Spa re P a rt s Mass S torage De vice s Item Descript ion Spare P ar t 1 Disk ette dri v e 13 63 38-001 Har d dr iv e, 5 400 RP M 2 4. 3 GB 1614 31-001 * 8.4 GB 16 80 2 7 -001 * 13 GB , with mounting s cr ew s 1614 3 2 -001 * 17 GB , with mounting s cr e ws 16 85 91-001 Optical dri ves 3 8/4/3 2C[...]

  • Page 14

    2–6 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2. 3 Cables[...]

  • Page 15

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–7 Spa re P a rt s Cable s Item Description Spare P art 1 P ow er sw itch w ith cable and LEDs 13 63 40 -001 * Pow e r c o r d , U . S. 1 42766 - 0 0 1 Miscellaneous cable kit, inc ludes 146 01 9-001 2 Hard dr iv e cable , 10.5” (108 9 50-00 7) * Disk et te dr iv e cable , 15. 5” , (105 8 7 5-00[...]

  • Page 16

    2–8 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2.4 Standard and O ptional B oards[...]

  • Page 17

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–9 Spa re P a rt s Standard and Optional B oards Item Description Spare P art 1 S yste m boa r d 18 7 6 7 2 -001 Intel pr ocessor w ith heatsink and heatsink ret aining clip 2 46 6 MHz Cel eron 17 4 7 4 2 -001 5 3 3 MHz Cele ron 17 6 2 20 -001 5 5 0 MHz P entium III 17 6 2 21-001 600 MHz P ent ium I[...]

  • Page 18

    2–10 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts 2.5 Miscellan eous P ar ts Misc ellane ous Pa rts Item Description Spare P art 1 Disk ette dri ve mounti ng brac ket 1617 34-001 2 Hard dr iv e mounting brack et 14 98 0 7 -001 3 T wo- button mouse 166 861-001 * Optio n slot co ver (5 ea) 30 4 2 84-001 * Cr e ati ve L abs SB S5 2[...]

  • Page 19

    Compaq Pr osignia Desktop 340 Ser ies Computer 2–11 Spa re P a rt s 2.6 K ey boards 2.7 Monitors K e yboards (not illustra ted) Description Spare P art Inter net ke yboard Belgi a n 13 5 510 -181 F renc h 13 5 510 -051 Inter national 13 5 510 -B31 Spanish 13 5 510 -0 71 S wedish 13 5 510 -106 S wis s 13 5 510 -111 U. K. 13 5 510 -0 31 U.S. 135 51[...]

  • Page 20

    2–12 Compaq Pr osignia Desktop 3 40 Series C omputer Spar e P ar ts[...]

  • Page 21

    Compaq Pr osignia Desktop 340 Ser ies Computer 3–1 3 Remo val and Repl acemen t Preliminaries and Rou t in e C are This chapter prov ides general service informatio n for the computer . Adherence to the p rocedures and precautions described in this chapte r is essential for proper service. Ä CAUT ION: When the c ompu ter i s pl ugg ed i nto a n [...]

  • Page 22

    3–2 Compaq Pr osignia Desktop 3 40 Series C omputer Re moval and R eplacemen t Pr eliminar ies and R outine Car e 3. 1 .2 Pre v entin g Elec trostatic D amag e to Equipm ent Many electronic components are sensiti ve to ES D. Circuitry design and structure determine the degree of sen sitivity . The follo wing proper packaging and grounding precaut[...]

  • Page 23

    Compaq Pr osignia Desktop 340 Ser ies Computer 3–3 Remo val and Replacement Preliminar ies and Routine C are 3. 1 . 4 Grou nd ing W or kst at ions T o pre vent static damage at the w ork station, use the following precautions: ■ Cov er the workstation with approv ed static-d issipati ve material. Provide a wrist strap connected to the w ork sur[...]

  • Page 24

    3–4 Compaq Pr osignia Desktop 3 40 Series C omputer Re moval and R eplacemen t Pr eliminar ies and R outine Car e 3.2 Rou tin e C a re 3. 2. 1 3.2. 1 Gener al Cleani ng Safe t y Pr ecauti ons ■ Nev er use solvents or flammable solutions to clean the computer . ■ Ne ver immerse an y parts in water or cleaning solutions, ap ply any liquids to a[...]

  • Page 25

    Compaq Pr osignia Desktop 340 Ser ies Computer 3–5 Remo val and Replacement Preliminar ies and Routine C are ■ V isible debris underneath or between the k eys may be remov ed by v acuuming or shaking. ■ Canned, pressurized air may be used to clean debris from under the keys. Cautio n should be used as too much air pressure can dislodge lubric[...]

  • Page 26

    3–6 Compaq Pr osignia Desktop 3 40 Series C omputer Re moval and R eplacemen t Pr eliminar ies and R outine Car e 3.3.2 S crew s The screws used in the computer are not interchangeable. They may hav e standard or metric threads and may be of dif ferent lengths. If an incorrect screw is used during the reassembly process, it can damage the unit. C[...]

  • Page 27

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–1 4 Remo val and Repl acem ent Procedures After completing all necessary remov al and replace ment procedures, run the Diagnostics utility to verify that all comp onents operate properly . Ä CAUT ION: Whe n t h e c om pu te r i s pl ug g ed in to an AC p owe r sour ce, ther e is alwa ys vo ltage a[...]

  • Page 28

    4–2 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.2 Hood 1. Prepare the computer for disassembly . 2. Unscrew the thumbscre ws at the bac k of the computer . ✎ The scre ws will remain attached to the hood. 3. Grasp the bot tom of the hood and pull back sl ight ly while lifting the hood off the com[...]

  • Page 29

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–3 Rem oval an d Rep la ce me nt P roc ed ures 4.3 P o w er Su pply 1. Remo v e the hood. 2. Disconnect all cables connected to the power su pply (cables to the hard driv e, CD drive, diskette dri ve, and system board). 3. Remov e the four screws that secure the po wer supply to the rear of the chas[...]

  • Page 30

    4–4 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.4 Mas s Stor ag e De vices Item Desc ription 1 Optical dr ive 2 Disk ette dri ve 3 Har d dr iv e[...]

  • Page 31

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–5 Rem oval an d Rep la ce me nt P roc ed ures 4.4. 1 CD (O ptical) Driv e If a compact disc is jammed in th e driv e, insert a straightened pa per clip into the manual eject hole and push firm1y . 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Disconnect the audio 1 , data 2 , and [...]

  • Page 32

    4–6 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. Remov e the four screws from the side of the CD dri ve. 5. Pull the CD dri v e straight out of the front of the chassis. T o replace the CD dri ve, rev erse this sequence.[...]

  • Page 33

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–7 Rem oval an d Rep la ce me nt P roc ed ures 4.4.2 Disk e tte Driv e 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the p ower supply . (Section 4.3) Disconnect the po wer 1 and d ata 2 cables from the diskette dri ve.[...]

  • Page 34

    4–8 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. Remov e the screw that holds the disk e tte driv e and bracket to the chassis. 5. Grasp the dri ve bracket assembly on both side s and pull it to wards the rear of the chassis. 6. Remov e the fo ur screws from the sides of the bracket to release the[...]

  • Page 35

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–9 Rem oval an d Rep la ce me nt P roc ed ures 4.4.3 Hard Driv e 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Disconnect the po wer 1 and signal 2 cables from the hard dri ve. 4. Remov e the screw holding t he hard driv e and bracket to the chassis. 5. Carefully push the hard dri [...]

  • Page 36

    4–10 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 6. Remov e the four screws at the bottom of the hard driv e brack et to release the hard dri ve. T o replace the hard dri ve, rev erse this sequence.[...]

  • Page 37

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–11 Rem oval an d Rep la ce me nt P roc ed ures 4.5 V ideo C ard 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the scre w holding the video card bracket to th e chassis, and pull the vid eo card out of the slot. T o replace the video card, rev erse this se quence.[...]

  • Page 38

    4–12 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.6 Net w ork Card 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the scre w holding the netw ork card bracket to the chassis, and pull the netw ork card out of the slot. T o replace the network card, re verse this sequence.[...]

  • Page 39

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–13 Rem oval an d Rep la ce me nt P roc ed ures 4.7 F ax/Modem C ard 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the scre w holding the fax/modem bracket to the chassis, and pull the fax/modem card out of the slot. T o replace the fa x/modem card, re verse this sequence. [...]

  • Page 40

    4–14 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4.8 Memor y Module 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the po wer supply . 4. Release the latches 1 at each end of the DIMM socket and unplug the DIMM 2 from the system board. T o replace the memory module, re verse[...]

  • Page 41

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–15 Rem oval an d Rep la ce me nt P roc ed ures 4.9 R T C B at tery Å WA R N I N G : This co mput er con tains an internal li thium batt ery . Ther e is a r isk of f ire and burns if the batter y is not handled pr o perl y . T o reduce the r isk of personal inj ury: - Do not attempt to r echar ge t[...]

  • Page 42

    4–16 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. 1 0 Proce s sor 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the p ower supply . (Section 4.3) 4. Locate th e heatsink 2 on the sy stem board. 5. Remov e the clip 1 from the heatsink. 6. Carefully remov e the h eats ink f[...]

  • Page 43

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–17 Rem oval an d Rep la ce me nt P roc ed ures 4. 1 1 Fr ont B ezel 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Release the latches at the middle and bottom of the bezel, then piv ot the bezel up and aw ay from the chassis. T o replace the front bezel, rev erse this sequence.[...]

  • Page 44

    4–18 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. 1 2 On -B utton B oard 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the front bezel. (Section 4.11) 4. Disconnect the on-b utton board connector from th e system board. 5. Remov e the two scre ws from the button board ass[...]

  • Page 45

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–19 Rem oval an d Rep la ce me nt P roc ed ures 4. 1 3 Sy s tem Board Brack et 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the modem. 4. Remov e the network card. 5. Remov e the video card. 6. Remo v e the screws hol din g the sy stem board brack e t to the chassis. 7. Sl[...]

  • Page 46

    4–20 Compaq Pr osignia Desktop 3 40 Series C omputer Rem oval an d Rep la ce me nt P roc ed ures 4. 1 4 Sy s tem Board 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the system board bracket. (Section 4.13) 4. Remov e all of the cables from the system board. 5. Remov e the eight screws that secu re the system board to the[...]

  • Page 47

    Compaq Pr osignia Desktop 340 Ser ies Computer 4–21 Rem oval an d Rep la ce me nt P roc ed ures 4. 1 5 1/O P anel 1. Perform the preparation procedures. 2. Remo v e the hood. 3. Remov e the system board bracket. 4. Gently push the I/O panel into the chassis from the rear of the unit. T o replace the I/O panel, re verse this sequence.[...]

  • Page 48

    4–2 2 Compaq Pr osignia Desktop 340 Ser ies Computer Rem oval an d Rep la ce me nt P roc ed ures[...]

  • Page 49

    Compaq Pr osignia Desktop 340 Ser ies Computer 5–1 5 S y stem B oard Jumpers and S witc hes 5 . 1 Sy s tem Board Jumpers and S witc hes Jumpers and S witches Item Description Item Desc ription B T1 Real- Time cloc k bat tery sock et J3 5 W ake on LAN c onnect or CMOS CMOS r eset button J3 6 P assw ord jumper DIMM1 Memor y module soc ket 1 J3 7 P [...]

  • Page 50

    5–2 Compaq Pr osignia Desktop 3 40 Series C omputer S ystem Boar d Jump ers and S witc hes 5 .2 C learin g and Set ting P a ssw ords Setting the Passw ord provides access pr otection for the Comp uter Setup utility . Follo w the instructions below to clear the passw ord. 1. T urn of f the computer and any external de vices. 2. Disconnect the po w[...]

  • Page 51

    Compaq Pr osignia Desktop 340 Ser ies Computer 5–3 S ystem Board Jumpers and Sw itches 5 .3 Reset ting CMOS The computer's configuration (CMO S) may occasionally be corrupted. If it is, it is necessary to clear the CMOS memory using the CMOS b utton on the system board. T o clear and reset the confi guratio n, perform the follo wing procedur[...]

  • Page 52

    5–4 Compaq Pr osignia Desktop 3 40 Series C omputer S ystem Boar d Jump ers and S witc hes[...]

  • Page 53

    Compaq Pr osignia Desktop 340 Seri es Computer Index–1 Ind e x A access panel removal and replacement 4–2 audio cable spare part number 2–7 B battery 3–6 removal and replacement 4–15 safety precautions 3–6 bezel blank spare parts number 2–3 C cables spare part number 2–7 CD-ROM cable spare part number 2–7 CD-ROM drive removal and [...]

  • Page 54

    Compaq Pr osignia Desktop 340 Seri es Computer Index–2 Index Network Interface Card (NIC) spare part number 2–9 O On-button board removal and replacement 4–18 optical drive cable spare part number 2–7 optical drive removal and replacement 4–5 option slot cover spare part n um ber 2–10 P password setting and clearing 5–2 plastic parts [...]

  • Page 55

    Compaq Pr osignia Desktop 340 Seri es Computer Index–3 Index spare part number, chassis 2–3 speaker spare part number 2–10 standard and optional boards spare part numb er 2–8 static electricity 3–1 storage devices, location 4–4 switches, system board 5–1 system board bracket removal and assembly 4–19 jumpers and switches 5–1 remov[...]

  • Page 56

    Compaq Pr osignia Desktop 340 Seri es Computer Index–4 Index[...]