Compaq NC8230 manual

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Table of contents for the manual

  • Page 1

    Main tenan ce and Ser vice Gu id e HP Co mpaq nx8 2 20 and nc8 2 30 Notebook P Cs HP Compaq n w8 2 4 0 Mobile W orks tati on Doc ument P art Number : 3 7 2 65 8-001 Mar c h 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying notebook features, componen[...]

  • Page 2

    © Copyright 2005 He wlett-Packard De velopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark ow ned by its proprietor and used b y [...]

  • Page 3

    Maintenance and Serv ice Guide iii Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

  • Page 4

    iv Maintenance and Servi c e Guide Cont ent s 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Di sassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . .[...]

  • Page 5

    Maintenance and Serv ice Guide 1–1 1 Product D esc ription The HP Compaq nx8220 and nc8230 Notebook PCs and HP Compaq nw8240 Mobile W orkstation offer adv anced modularity , Intel® Pentium® M processors, and extensi ve multimedia support. HP Compaq nx8 220 and nc8 2 30 Notebook PCs and HP C ompaq nw8 2 40 Mobile W orkstati on[...]

  • Page 6

    1–2 Maintenance and Service Guide Produc t Desc ripti on 1.1 F e a t u r e s ■ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, v arying by notebook model ■ The follo wing displays are av ailable, varying b y notebook model: ❏ 15.4-inch, UXGA, TFT (1600 × 1200) with ov er 16.8 million colors ❏ 15.4-inch, WSXGA, TFT (16[...]

  • Page 7

    Pr oduct Des cr iption Maintenance and Serv ice Guide 1–3 ■ External 90-watt A C adapter with 3-wire power cord ■ 8-cell Li-Ion battery pack ■ Stereo speakers ■ V olume up, volume mute, and v olume down b uttons (full-featured models only) ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured?[...]

  • Page 8

    1–4 Maintenance and Service Guide Produc t Desc ripti on ■ Support for the follo wing optical dri ves: ❏ D VD-RO M dri ve ❏ D VD+R W/R and CD-R W Combo Drive ❏ D VD/CD-R W Combo Driv e ■ Connectors: ❏ Infrared (full-featured models only) ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Uni versal Serial Bus (USB) v . 2.0 (3 por[...]

  • Page 9

    Pr oduct Des cr iption Maintenance and Serv ice Guide 1–5 1 .2 Reset tin g t he Notebook If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more informa[...]

  • Page 10

    1–6 Maintenance and Service Guide Produc t Desc ripti on 1 .4 External C ompon ents The external components on the front of the notebook are sho wn belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: an integrated wireless de vice (selected models only) has been turne[...]

  • Page 11

    Pr oduct Des cr iption Maintenance and Serv ice Guide 1–7 3B a t t e r y l i g h t ■ Amber : A battery pack is charging. ■ Green: A batter y pack is close to full charge capacity . ■ Blinking amber : A battery pack that is the only av ailable power source has reached a low-battery condition. When the batter y reaches a critical lo w-battery[...]

  • Page 12

    1–8 Maintenance and Service Guide Produc t Desc ripti on The external components on the right side of the notebook are sho wn belo w and described in T able 1-2. R igh t-Side C ompone nts Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Produces system sound when connected to optional powered stereo[...]

  • Page 13

    Pr oduct Des cr iption Maintenance and Serv ice Guide 1–9 The external components on the left side of the notebook are sho wn belo w and described in T able 1-3. Lef t -Sid e Comp on en ts Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the notebook. Ä Security solutions a[...]

  • Page 14

    1–10 Maintenance and Serv ice Guide Produc t Desc ripti on 5 V ent Enables airflo w to cool internal components. Ä T o pre vent ov erheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillo ws or thick rugs or clothing, to bloc k airflow . 6 1394 por t (4 pin) Connects an optional 4-pin [...]

  • Page 15

    Pr oduct Des cr iption Maintenance and Serv ice Guide 1–11 The external components on the rear panel of the notebook are sho wn belo w and described in T able 1-4. Rea r P an e l Co mp o n en t s T able 1-4 Rear P anel Components Item Component Function 1 Primar y batter y bay Holds the primar y batter y pack. 2 P ower connector Connects an A C a[...]

  • Page 16

    1–12 Maintenance and Serv ice Guide Produc t Desc ripti on The standard ke yboard components of the notebook are sho wn belo w and described in T able 1-5. Standar d K e yboar d Components[...]

  • Page 17

    Pr oduct Des cr iption Maintenance and Serv ice Guide 1–13 T able 1-5 Standard K eyboard Components Item Component Function 1 Function ke ys ( f3 , f4 , f8–f11 ) Ex ecute frequently used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and turns on the caps lock light. 3 fn ke y Ex ecutes freque[...]

  • Page 18

    1–14 Maintenance and Serv ice Guide Produc t Desc ripti on The notebook top components are sho wn belo w and described in T able 1-6. T op Compone nts, P art 1 T able 1-6 T op Components, P art 1 Item Component Function 1 Displa y lid s witch Initiates st andby if the displa y is closed while the notebook is turned on. 2 P ower/standby b utton Wh[...]

  • Page 19

    Pr oduct Des cr iption Maintenance and Serv ice Guide 1–15 3 Inf o Center button Enables y ou to vie w a list of commonly used software solutions . 4 Wireless button Wireless light Enables and disab l es wireless LAN or Bluetooth® de vices (select models only). On: A wireless LAN or Bluetooth de vice is hardware enab led. 5 Presentation mode but[...]

  • Page 20

    1–16 Maintenance and Serv ice Guide Produc t Desc ripti on The notebook top components are continued belo w and described in T able 1-7. T op Compone nts, P art 2[...]

  • Page 21

    Pr oduct Des cr iption Maintenance and Serv ice Guide 1–17 T able 1-7 T op Components, P art 2 Item Component Function 1 P ointing stick (select models only) Mov e s the pointer and selects or activates items on the screen. 2 Speakers Produce stereo sound. 3 P ointing stick buttons (select models only) Function like the b u ttons on an external m[...]

  • Page 22

    1–18 Maintenance and Serv ice Guide Produc t Desc ripti on The external components on the bottom of the notebook are sho wn belo w and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Primar y batter y ba y Holds the primar y batter y pack. 2 Primar y batter y locking latch Secures the primar y[...]

  • Page 23

    Pr oduct Des cr iption Maintenance and Serv ice Guide 1–19 3 T ra ve l batter y connector Connects an optional trav el batter y . 4 Memory module compar tment Contains one memor y module slot. 5 Hard drive ba y Holds the primar y hard drive. 6 V ents (5) Enable airflo w to cool internal components. ✎ To prevent overheating, do not obstruct vent[...]

  • Page 24

    1–20 Maintenance and Serv ice Guide Produc t Desc ripti on 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]

  • Page 25

    Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARN ING: Only author i z ed technic ians trained b y HP should repair this equipment . All trou bleshooting and r epair procedur es ar e detailed to allo w only su bass embly-/module-lev el r epair . Because of the comple x ity of the indiv idual boards and su basse mblies , do not attemp[...]

  • Page 26

    2–2 Maintenance and Service Guide T roubleshooting Acce ssing Co mputer Setup The information and settings in Computer Setup are accessed from the File , Security , To o l s , and Advanced menus. 1. Open Computer Setup by turning on or restarting the tablet PC. Press f10 while the F10 = Based Setup message is displayed in the lo wer -left corner [...]

  • Page 27

    T roubleshooting Maintenance and Serv ice Guide 2–3 4. T o confirm the restoration, press f10 . 5. Select File > Save changes and exit , and then follo w the instructions on the screen. When the computer restarts, the factory settings are restored, and any identif ication information you have entered is sa ved. Selecti ng fr om the Fi le Menu [...]

  • Page 28

    2–4 Maintenance and Service Guide T roubleshooting Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator pass word Enter , change , or delete an HP Administrator pass word. P ower-on pass word Enter, change , or delete a pow er-on pass word. P ass word options ■ Enable/Disab le str ingent secur ity . ?[...]

  • Page 29

    T roubleshooting Maintenance and Serv ice Guide 2–5 Selectin g from the T ools Menu Ta b l e 2 - 3 To o l s M e n u Select T o Do This HDD Self T est options Run a quick or comprehensiv e self-test on any hard drive in the system. Battery Information View inf or matio n about any battery packs in the notebook. Memor y Check ■ Run a self-test on[...]

  • Page 30

    2–6 Maintenance and Service Guide T roubleshooting Selec ting from the Adv anced Menu Ta b l e 2 - 4 Adv anced Menu Select T o Do This Language (or press f2 ) Change the Computer Setup language. Boot options ■ Enab le/Disable MultiBoot, which sets a startup sequence that can include most bootable de vices and media in the system. ■ Set the bo[...]

  • Page 31

    T roubleshooting Maintenance and Serv ice Guide 2–7 2.2 T roubl eshooting Flo wc h ar ts Ta b l e 2 - 5 T roub leshooting Flowc harts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P a[...]

  • Page 32

    2–8 Maintenance and Service Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , Part 1” 2.16 “Flowchart 2.16—No Audio , Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchart 2.19[...]

  • Page 33

    T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc h art 2. 1—Initi al T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17— Nonfunctioning De vice.[...]

  • Page 34

    2–10 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2.2—N o P o w er , P ar t 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC[...]

  • Page 35

    T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wc h art 2.3—No P o w e r , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another notebook, or replacing it. Pow e r o n? Done Y[...]

  • Page 36

    2–12 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2.4—N o P o w er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in notebook and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet. Po we r L ED on[...]

  • Page 37

    T roubleshooting Maintenance and Serv ice Guide 2–13 Flowc ha r t 2.5— No P ow e r , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Pow er on ? Done N Replace the following items (if applic[...]

  • Page 38

    2–14 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2.6—N o Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between notebook and not ebook display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vi[...]

  • Page 39

    T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc h art 2.7—N o Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking device, for bent pins on cable, and [...]

  • Page 40

    2–16 Maintenance and Serv ice Guide T roubleshooting F l o w cha rt 2 .8— Non fu n cti on i ng Do ck i ng De vi c e (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall notebook into docking device. Docking device operatin[...]

  • Page 41

    T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wc h art 2.9—N o Opera ting Sy stem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections,[...]

  • Page 42

    2–18 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2. 1 0—N o OS Loadin g , Hard Driv e, Pa r t 1 Go to “Flowchart 2.17—No nfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done B[...]

  • Page 43

    T roubleshooting Maintenance and Serv ice Guide 2–19 Flowc h ar t 2. 1 1—No OS L oa di n g , H ard Drive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go [...]

  • Page 44

    2–20 Maintenance and Serv ice Guide T roubleshooting Flo wc h art 2. 1 2—N o OS Loading , H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc or [...]

  • Page 45

    T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc h art 2. 1 3—N o OS Loadin g, Disk ette Drive Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem[...]

  • Page 46

    2–2 2 Maintenance and Servi c e Guide T roubleshooting Flo wc h art 2. 1 4 —No OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.17—No nfunctioning Device . ” Go to “Flowchart 2.17—Non functioning Devic[...]

  • Page 47

    T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc h ar t 2. 1 5—No Au dio, P ar t 1 No audio. N Notebook in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchart 2.17—Non functioning Device . ”[...]

  • Page 48

    2–2 4 Maintenance and Servi c e Guide T roubleshooting Flo wc h art 2. 1 6—N o Audio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done[...]

  • Page 49

    T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wc har t 2. 1 7—Nonfunctionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Reatt[...]

  • Page 50

    2–2 6 Maintenance and Servi c e Guide T roubleshooting Flo wc h art 2. 1 8—N onfunc tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace inter[...]

  • Page 51

    T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wc h art 2. 1 9—Nonfun ctionin g P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace intern[...]

  • Page 52

    2–2 8 Maintenance and Servi c e Guide T roubleshooting Flo wc h art 2.20—No N et w ork/Modem Conne ction Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers[...]

  • Page 53

    Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Seri al Number Lo[...]

  • Page 54

    3–2 Maintenance and Service Guide Illustrated P ar ts Catalog 3.2 Notebook Major C ompon ents Notebook Major C omponents[...]

  • Page 55

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P arts: Notebook Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna boards and cables) 15.4-inch, WSXGA, TFT 15.4-inch, WXGA, TFT 15.4-inch, UXGA, TFT 382684-001 382682-001 382683-001 2 Switch co vers (include LED[...]

  • Page 56

    3–4 Maintenance and Service Guide Illustrated P ar ts Catalog Notebook Major C omponents[...]

  • Page 57

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 3 Ke yboards, without pointing stic k Belgium Brazil Czech Repub lic Denmark Fr a n c e F rench Canada Germany Greece Hungar y Iceland International Israel Italy Jap a n Ko r e a 38[...]

  • Page 58

    3–6 Maintenance and Service Guide Illustrated P ar ts Catalog Notebook Major C omponents[...]

  • Page 59

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 8 Mini PCI communications car ds 802.11b/g Mini PCI modem, for use in most of the world 802.11b/g Mini PCI modem, f or use in the rest of the world 381582-001 381583-001 802.11b/g c[...]

  • Page 60

    3–8 Maintenance and Service Guide Illustrated P ar ts Catalog Notebook Major C omponents[...]

  • Page 61

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number Miscellaneous Plastics Kit 382691-001 9a 9b 9c 9d 9e Includes: R TC batter y PC Card slot space sav ers (2) Bluetooth cov er (includes 1 captiv e scre w) Memor y module compar tment[...]

  • Page 62

    3–10 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Notebook Major C omponents[...]

  • Page 63

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 14 System boards With 128-MB video memory , for use only with HP Compaq nw8240 models With 128-MB video memory , for use only with HP Compaq nc8320 and nx8220 models With 64-MB vid[...]

  • Page 64

    3–12 Maintenance and Serv ice Guide Illustrated P ar ts Catalog Notebook Major C omponents[...]

  • Page 65

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–13 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P art Number 19 Battery packs 8-cell, 4.8-AHr 8-cell, tra vel battery 372771-001 367456-001 20 Push button module 382693-001 21 MultiBay II de vices 8X Max D VD-ROM drive D V D+R W/R and CD-R W[...]

  • Page 66

    3–14 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3. 3 M iscell aneous Plas tic s Kit T able 3-2 Spare P art Number 382691-001 Item Description 1 Hard drive co ver (includes 2 captiv e screws) 2 Bluetooth cov er (includes 1 captiv e screw) 3 Memor y module compar tment cov er (includes 1 captiv e screw) 4 PC Card slot space sav er 5[...]

  • Page 67

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–15 3.4 Miscell aneous C ab le Kit Ta b l e 3 - 3 Spare P art Number 389014-001 Item Description 1 LED board cable 2 Bluetooth cable 3 T ouchPad cab le 4 RJ-11 connector module and cable 5 Ser ial connector board cable 6 Audio board cab le 7 USB board cable[...]

  • Page 68

    3–16 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 3.5 M a s s S to ra g e D e vi c es Ta b l e 3 - 4 Spare P art Number Information Item Description Spare P art Number 1 Hard drives (include frame and connector) 7200-rpm 60-GB 380950-001 5400-r pm 80-GB 60-GB 40-GB 379810-001 379809-001 379808-001 2 Optical drives (include bezel) 8X[...]

  • Page 69

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–17 3.6 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 5 Spare P art Information Description Spare P art Number Adjustable notebook stand 372420-001 Adv anced Dock ing Station 374804-001 Docking Station 374803-001 Docking Station Miscellaneous Plastics Kit 380045-001 Carrying cases Ny[...]

  • Page 70

    3–18 Maintenance and Serv ice Guide Illustrated P ar ts Catalog P ower suppl y , 90 watt, slim line profile 374791-001 Pow e r c o rd s Fo r u s e i n : A ustralia and Ne w Zealand 246959-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 246959-021 Brazil 246959-201 Canada, F rench C[...]

  • Page 71

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–19 3.7 Sequen tial P ar t N umber Listin g Screw Kit (includes the f ollowing screws; ref er to Appendix C , “Screw Listing, ” for more inf or mation on specifications and usage) 382692-001 ■ He x sock et HM5.0×12.0 screw loc k ■ Phillips PM3.0×5.0 screw ■ Phillips PM3.0×4[...]

  • Page 72

    3–20 Maintenance and Serv ice Guide Illustrated P ar ts Catalog 246959-061 P ower cord f or use in Italy 246959-081 P ower cord f or use in Denmark 246959-201 P ower cord f or use in Brazil 246959-291 P ower cord f or use in J apan 246959-AD1 P ower cord f or use in K orea 246959-A G1 P ower cord f or use in Sweden 246959-BB1 P ower cord f or use[...]

  • Page 73

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–21 373033-002 802.11a/b/g combination WLAN Mini PCI communications card f or use internationally 373033-291 802.11a/b/g combination WLAN Mini PCI communications card f or use in Japan 373119-001 256-MB memor y module (DDR2, PC2-4200, CL3, 533 MHz) 373120-001 512-MB memor y module (DDR2[...]

  • Page 74

    3–2 2 Maintenance and Servi c e Guide Illustrated P ar ts Catalog 378203-051 K eyboard, with point ing stick f or use in F rance 378203-061 K eyboard, with poi nting stick f or use in Italy 378203-071 K eyboard, with pointing stick f or use in Spain 378203-081 K eyboard, with pointing stick f or use in Denmark 378203-091 K eyboard, with pointing [...]

  • Page 75

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 3 378203-AD1 K eyboard, with pointing stick f or use in K orea 378203-BA1 K eyboard, with point ing stick f or use in Slovenia 378203-BB1 K eyboard, with point ing stick f or use in Israel 378203-DD1 K eyboard, with pointing stick f or use in Iceland 378220-001 Intel P entium M 1.60-[...]

  • Page 76

    3–2 4 Maintenance and Servi c e Guide Illustrated P ar ts Catalog 382677-001 A udio board (includes audio board cable and USB board cable) 382678-001 T op cov er f or use only with HP Compaq nc8230 and nc8220 models (includes speakers) 382679-001 T op cov er f or use only with HP Compaq nw8240 models (includes speakers) 382680-001 Switch cov e r [...]

  • Page 77

    Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–25 382692-001 Miscellaneous Screw Kit 382693-001 Push button module 384132-001 Base enclosure f or use only with HP Compaq nw8240 models 384133-001 Switch cov er for use only with HP Compaq nc8220 models (include LED board and LED board cable) 385548-001 K eyboard, without pointing sti[...]

  • Page 78

    3–2 6 Maintenance and Servi c e Guide Illustrated P ar ts Catalog 385548-201 K eyboard, without poin ting stick f or use in Brazil 385548-211 K eyboard, without poin ting stick f or use in Hungar y 385548-221 K eyboard, without pointing stick f or use in Czech Republic 385548-231 K eyboard, without poin ting stick f or use in Slovakia 385548-251 [...]

  • Page 79

    Maintenance and Serv ice Guide 4–1 4 Remo val and Repla cemen t Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri ver ■ T [...]

  • Page 80

    4–2 Maintenance and Service Guide Remo val and Replaceme nt Pr eliminar ies 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the notebook, place the subassembly (and all accompanying scre ws) aw[...]

  • Page 81

    Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–3 4. 3 P r e v ent ing Damage to Re mo v able Dr i v es Remov able driv es are fragile components that must be handled with care. T o pre vent damage to the notebook, damage to a remov able driv e, or loss of information, observe the follo wing precautions: ■ Before removi[...]

  • Page 82

    4–4 Maintenance and Service Guide Remo val and Replaceme nt Pr eliminar ies 4.4 Pre v enting Elec trosta tic D ama ge Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into man y integrated circuits provide some protection, b ut in many[...]

  • Page 83

    Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–5 4.5 P a c k a ging an d T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-se[...]

  • Page 84

    4–6 Maintenance and Service Guide Remo val and Replaceme nt Pr eliminar ies 4.6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wor[...]

  • Page 85

    Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–7 4.7 Groundin g Eq uipm ent and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% r[...]

  • Page 86

    4–8 Maintenance and Service Guide Remo val and Replaceme nt Pr eliminar ies T able 4-1 sho ws ho w humidity af fects the electrostatic voltage le vels generated b y different acti vities. T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity E[...]

  • Page 87

    Maintenance and Serv ice Guide 5–1 5 Remo val and Repla cemen t Procedur es This chapter provides remo v a l and replacement procedures. There are 78 scre ws and scre w locks, in 15 dif ferent sizes, that may hav e to be removed, replaced, or loosened when servicing the notebook. Make special note of each scre w and screw lock size and location d[...]

  • Page 88

    5–2 Maintenance and Service Guide Remo val and Replaceme nt Pr ocedur es 5 . 1 Serial N umber Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Seri al Number Location[...]

  • Page 89

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the notebook for disassembly Batter y pack 0 5.4 Hard d[...]

  • Page 90

    5–4 Maintenance and Service Guide Remo val and Replaceme nt Pr ocedur es Section Description # of Screws Remo ved 5.13 Heat sink 4 loosened 5.14 Processor 1 loosened 5.15 TPM security card 1 5.16 Internal memor y module 0 5.17 T ouchP ad 1 5.18 Mini PCI communications card 0 Å T o prev ent an unresponsive system and the displa y of a warning mes[...]

  • Page 91

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Preparing t he N otebook for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut down the notebook. If you are unsure whether the notebook is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system. 2[...]

  • Page 92

    5–6 Maintenance and Service Guide Remo val and Replaceme nt Pr ocedur es 4. Remove the battery pack b y follo wing these steps: a. T urn the notebook upside down with the rear panel to ward you. b . Slide and release the battery pack lock latch 1 to the right. (The battery pack partially disengages from the notebook.) c. Slide and hold the batter[...]

  • Page 93

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–7 5 .4 H ard Driv e 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Loosen the 2 PM2.0×4.0 screws 1 that secure the hard dri ve cov er to the notebook. 3. Lift the left side of the hard drive co ver and swing it to the right 2 . 4. Remove the hard dri ve cov er . ?[...]

  • Page 94

    5–8 Maintenance and Service Guide Remo val and Replaceme nt Pr ocedur es 5. Loosen the PM2.5×13.0 spring-loaded hard driv e retention scre w 1 . 6. Grasp the mylar tab 2 on the left side of the hard driv e and slide the hard dri ve to the right 3 to disconnect it from the system board. 7. Remove the hard dri ve from the hard driv e bay 4 . Re mo[...]

  • Page 95

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–9 8. Remove the follo wing: 1 T wo PM3.0×5.0 screws 2 T wo PM3.0×4.0 screws 3 T wo PM1.5×4.0 screws 9. Lift the frame straight up 4 to remove if from the hard dri ve. 10. Remove the hard dri ve connector 5 from the hard driv e. Re mo v ing the Hard Dr iv e F rame and Co nnec[...]

  • Page 96

    5–10 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 5 .5 Notebook Feet The notebook feet are adhesi ve-back ed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 382691-001. Replac ing the Notebook F eet[...]

  • Page 97

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–11 5. 6 M u l t i B ay I I D evi c e 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Position the notebook with the left side toward you. 3. If it is installed, remove the T8M2.0×4.0 scre w 1 that secures the MultiBay II de vice to the notebook. 4. Gently press in [...]

  • Page 98

    5–12 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 5 .7 External Memor y Modul e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Position the notebook with the front toward you. Memory Module Spare Part Number Information DDR2, PC2-4200, CL3, 533 MHz 1024 MB 512 MB 256 MB 373121-001 373120-001 373119-00[...]

  • Page 99

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–13 3. Loosen the PM2.0×4.0 screw 1 that secures the memory module compartment cov er to the notebook. 4. Lift the right side of the cover up and swing it to the left 2 . 5. Remove the memory module compartment co ver . ✎ The memory module compartment cov er is included in th[...]

  • Page 100

    5–14 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises aw ay from the notebook.) 7. Slide the module away from the socket at an angle 2 . 8. Remove the memory module board. ✎[...]

  • Page 101

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–15 5 .8 Bluetoot h Board 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Position the notebook with the right side toward you. 3. Loosen the PM1.5×3.0 screw 1 that secures the Bluetooth cov er to the notebook. 4. Remove the Bluetooth co ver 2 from the noteb[...]

  • Page 102

    5–16 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 6. Remove the t wo PM1.5×3.0 scre ws 1 that secure the Bluetooth board to the Bluetooth cov er . 7. Remove the Bluetooth board 2 from the co ver . Re mo v ing the Bluetooth Boar d Co ver Re verse the abo v e procedure to install a Bluetooth board.[...]

  • Page 103

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–17 5. 9 Ke yb o a rd Ke yboar d Spare P ar t Number Information With pointing stick Belgium Brazil Czech Repub lic Denmark F rance F rench Canada Germany Greece Hungary Iceland International Israel Italy Japan Ko r e a 378203-181 378203-201 378203-221 378203-081 378203-051 3782[...]

  • Page 104

    5–18 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Position the notebook with the front panel toward you. Without pointing stick Belgium Brazil Czech Repub lic Denmark F rance F rench Canada Germany Greece Hungary Iceland International Israel Italy Japan Ko r e a [...]

  • Page 105

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–19 3. Remove the t wo T8M2.0×9.5 screws that secure the ke yboard to the notebook. Re mo v ing the K ey boar d Sc r ew s[...]

  • Page 106

    5–20 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 4. T urn the notebook display-side up with the front panel to ward you. 5. Open the notebook as far as possible. 6. Slide the 4 keyboard retention tabs to ward you 1 . The tabs are located between the esc and f1 ke ys, between the f4 and f5 ke ys, between the f8 and f9 key[...]

  • Page 107

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–21 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. ✎ Step 9 applies to models with keyboards with pointing sticks. 9. Release the ZIF connector 3 to which the pointing [...]

  • Page 108

    5–2 2 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 5. 1 0 Swi t c h C ove r ✎ Both switch cov er spare part kits include the LED board and LED board cable. 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remove the ke yboard ( Section 5.9 ). 3. T urn the notebook upside do wn with the rear panel to ward you[...]

  • Page 109

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 5. T urn the notebook display-side up with the front panel to ward you. 6. Open the notebook as far as possible. 7. Use a flat-blade screwdri v er to lift up the left and right hinge cov er sections of the switch cov er 1 to detach it from the notebook. 8. Swing the rear ed[...]

  • Page 110

    5–2 4 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 9. Disconnect the LED board cable 1 from the system board. 10. Remove the switch co ver 2 . Re mo v ing the S witc h C o ve r[...]

  • Page 111

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–25 ✎ If necessary , perform the following steps to remo ve the LED board from the switch cov er . 11. T urn the switch cov er upside down. 12. Remove the six PM1.5×3.0 scre ws 1 that secure the LED board to the switch cov er . 13. Remove the LED board 2 . Re mo v ing the LED[...]

  • Page 112

    5–2 6 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 5. 1 1 R TC B a t t e r y ✎ The R TC battery is included in the Miscellaneous Plastics Kit, spare part number 382691-001. 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Release the keyboard ( Section 5.9 ). 3. Disconnect the R TC battery cable 1 from the s[...]

  • Page 113

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 5. 1 2 Th e r m a l Pl a t e 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Release the keyboard ( Section 5.9 ). Thermal Plate Spare P art Number Information Ther mal plate (includes f an and thermal paste) 382674-001[...]

  • Page 114

    5–2 8 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 3. Disconnect the fan cable from the system board 1 . ✎ The follo wing scre ws should be loosened and remov ed, then installed, in the 1, 2, 3, 4, 5, 6, 7, 8 sequence stamped on the thermal plate. 4. Loosen the four PM2.0×10.0 spring-loaded screws 2 that secure the th[...]

  • Page 115

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–29 5 . 1 3 Hea t Sink 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Release the keyboard ( Section 5.9 ). 3. Remove the thermal plate ( Section 5.12 ). Heat Sink Spare P art Number Information Heat sink (includes ther mal paste) 379799-001[...]

  • Page 116

    5–30 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es ✎ The follo wing scre ws should be loosened and installed in the 1, 2, 3, 4 sequence stamped on the heat sink. 4. Loosen the four PM2.0×8.0 shoulder screws 1 that secure the heat sink to the notebook. ✎ Due to the adhesi ve quality of the thermal paste located between[...]

  • Page 117

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–31 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Replac ing the Thermal P aste Re verse the abo v e procedu[...]

  • Page 118

    5–3 2 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 5. 1 4 P ro c e s s o r 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Release the keyboard ( Section 5.9 ). 3. Remove the thermal plate ( Section 5.12 ). 4. Remove the heat sink ( Section 5.13 ). Processor Spare P art Number Information Intel P entium M 770[...]

  • Page 119

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–33 5. Use a flat-blade screwdri v er to turn the processor locking scre w one-quarter turn counterclockwise 1 until you hear ac l i c k . 6. Lift the processor straight up and remove it 2 . ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when[...]

  • Page 120

    5–34 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 1 5 T PM S e c u r i t y C a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Release the keyboard ( Section 5.9 ). 3. Remove the PM1.5×3.0 scre w 1 that secures the TPM security card to the notebook. 4. Lift up on the right side of the card to disconnec[...]

  • Page 121

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–35 5 . 1 6 Internal Memor y Modul e 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Release the keyboard ( Section 5.9 ). Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 373121-001 373120-001 373119-001[...]

  • Page 122

    5–3 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The side of the module opposite the socket rises a way from the notebook.) 4. Slide the module away from the socket at an angle 2 . 5. Remove the memory module boa[...]

  • Page 123

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 5. 1 7 To u c h Pa d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remove the ke yboard ( Section 5.9 ). 3. T urn the notebook upside do wn with the front toward you. 4. Remove the T8M2.0×9.5 scre w that secures the T ouchPad to the notebook. Re mo v ing the [...]

  • Page 124

    5–38 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 5. T urn the notebook display-side up with the front to ward you. 6. Open the notebook as far as possible. 7. Lift up on the front edge of the T ouchPad 1 until it disengages from the notebook. 8. Slide the T ouchPad back 2 until it rests on the notebook. Rel e a si n g t [...]

  • Page 125

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–39 9. Disconnect the T ouchPad cable 1 from the system board. 10. Remove the T ouchPad 2 . Re mo v ing the T ouc hP ad Re verse the abo v e procedure to install the T ouchPad.[...]

  • Page 126

    5–40 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 1 8 M i n i P C I C o m m u n i c a t i o n s C a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remove the ke yboard ( Section 5.9 ). 3. Remove the T ouchPad ( Section 5.17 ). Mini PCI Communications Car d Spare P art Number Information 802.11b/g Mini [...]

  • Page 127

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–41 ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 5. Spread the 2 retaining tabs 2 on each s[...]

  • Page 128

    5–4 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 5 . 1 9 Di spla y Asse mbl y 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: a. K eyboard ( Section 5.9 ) b . Switch cov er ( Section 5.10 ) c. T ouchPad ( Section 5.17 ) Display Assemb ly Spare P art Number Information 15.4-[...]

  • Page 129

    Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5–43 ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 2. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 3. Remove the wireless antenna cables from the top c[...]

  • Page 130

    5–44 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 5. Remove the two T8M2.0×9.5 scre ws 1 and the two PM2.0×2.0 scre ws 2 that secure the display assembly to the notebook. Remo ving the Displa y Scr e ws[...]

  • Page 131

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–45 6. Position the notebook with the rear panel toward you. 7. Remove the four T8M2.0×9.5 scre ws 1 that secure the display assembly to the notebook. 8. Lift the display assembly straight up 2 to remove it. Remo ving the Displa y Re verse the abo v e procedure to install the d[...]

  • Page 132

    5–46 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 2 0 T o p C ove r 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . K eyboard ( Section 5.9 ) c. Switch cov er ( Section 5.10 ) d. T ouchPad ( Section 5.17 ) e. Display assembly ( Section 5.[...]

  • Page 133

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 3. Remove the two rubber scre w cov ers 1 and the ele ven T8M2.0×9.5 scre ws 2 that secure the top cov er to the notebook. Re mo v ing the T op Co ver Sc r ews , P ar t 1[...]

  • Page 134

    5–48 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 4. T urn the notebook right-side up with the front panel to ward you. 5. Disconnect the speaker cable 1 from the system board. 6. Remove the f i ve T8M2.0×4.0 screws 2 that secure the top cov er to the notebook. Re mo v ing the T op Co ver Sc r ews , P ar t 2[...]

  • Page 135

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–49 7. Lift the front edge of the top cover 1 until it diseng ages from the base enclosure. 8. Lift the top cover straight up 2 and remo ve it. Re mo v ing the T op Co ver Re verse the abo v e procedure to install the top cov e r .[...]

  • Page 136

    5–50 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 5. 2 1 M o d e m B o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . K eyboard ( Section 5.9 ) c. Switch cov er ( Section 5.10 ) d. T ouchPad ( Section 5.17 ) e. Display assembly ( Sect[...]

  • Page 137

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–51 2. Remove the two T8M2.0×4.0 scre ws 1 that secure the modem board to the system board. 3. Lift the right side of the modem board 2 to disconnect it from the system board. 4. Disconnect the modem cable 3 from the modem board. 5. Remove the modem board. Re mo v ing the Modem[...]

  • Page 138

    5–5 2 Maintenance and Servi c e Guide Remo val and Replaceme nt Pr ocedur es 5. 22 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti ve system board and installed on the replacement system board: ■ Memory modules ( Section 5.7 and Section 5.16 ) ■ Processor ( Section 5[...]

  • Page 139

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–53 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . MultiBay II de vice ( Section 5.6 ) c. Bluetooth board ( Section 5.8 ) d. K eyboard ( Section 5.9 ) e. Switch cov er ( Section 5.10 ) f. Thermal [...]

  • Page 140

    5–54 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 2. Disconnect the R TC battery cable from the system board ( Section 5.11 ). 3. Position the notebook with the front panel toward you. 4. Disconnect the audio board cables 1 and 2 from the audio board. Disconnecting the A udio Boar d Cables[...]

  • Page 141

    Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5–5 5 5. Position the notebook with the rear panel toward you. 6. Remove the follo wing: 1 T wo HM5.0×10.0 screw locks on each side of the e xternal monitor connector 2 Se ven T8M2.0×6.0 scre ws Re mo v ing the S ystem Boar d Scr e w s and Sc r e w L ock s[...]

  • Page 142

    5–5 6 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 7. Flex the left side of the base enclosure 1 until the serial connector 2 is clear of the base enclosure. 8. Lift the left side of the system board 3 until it rests at an angle. Re leasing the S ystem Boar d, P art 1[...]

  • Page 143

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 7 9. Flex the right side of the base enclosure 1 until the USB 2 , 1394 3 , S-V ideo 4 , and RJ-45 connectors 5 are clear of the base enclosure. 10. Lift the right side of the system board 6 until it rests at an angle. Re leasing the S ystem Boar d, P art 2[...]

  • Page 144

    5–5 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 11. Lift the system board straight up and remove it. Re mo v ing the S ystem Boar d Re verse the abo v e procedure to install the system board.[...]

  • Page 145

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 9 5 .23 S ystem Board Frame 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . MultiBay II de vice ( Section 5.6 ) c. Bluetooth board ( Section 5.8 ) d. Switch cov er ( Section 5.10 ) e. K eyboard [...]

  • Page 146

    5–60 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 2. Disconnect the following cables from the system board: 1 Audio connector board cable 2 USB connector board cable 3 Serial connector board cable 4 Modem cable 3. Remove the two T8M2.0×4.0 scre ws 5 that secure the system board to the system board frame. Disconnecting th[...]

  • Page 147

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–61 4. Lift the rear edge of the system board 1 until it rests at an angle. 5. Slide the system board back 2 until the front-right section of the system board 3 is clear of the scre w boss 4 on the system board frame. 6. Remove the system board 5 from the system board frame. Rem[...]

  • Page 148

    5–6 2 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 7. If necessary , remove the RJ-11 connector module and cable 1 from the clips 2 in the system board frame. Re mo v ing the RJ-11 Connec tor Module and Ca ble Re verse the abo v e procedures to install the system board frame.[...]

  • Page 149

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–63 5. 24 Pus h B u t t o n M o d u l e 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . MultiBay II de vice ( Section 5.6 ) c. Bluetooth board ( Section 5.8 ) d. Switch cov er ( Section 5.10 ) e. K[...]

  • Page 150

    5–64 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 2. Remove the PM2.0×6.0 scre w 1 that secures the push button module to the base enclosure. 3. Remove the push b utton module 2 . Remo ving the P ush Button Module Re verse the abo v e procedures to install the push b utton module.[...]

  • Page 151

    Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5–65 5 .25 Serial C onnec tor Modul e 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . MultiBay II de vice ( Section 5.6 ) c. Bluetooth board ( Section 5.8 ) d. Switch cov er ( Section 5.10 ) e. K ey[...]

  • Page 152

    5–66 Maintenance and Servi ce Guide Remo val and Replaceme nt Pr ocedur es 2. Remove the two HM5.0×10.0 scre w locks 1 that secure the serial connector module to the system board frame. 3. Remove the serial connector module 2 from the system board frame. Re mo v ing the Ser ial Connector Module and C able Re verse the abo v e procedure to instal[...]

  • Page 153

    Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–6 7 5. 26 A u d i o B o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . MultiBay II de vice ( Section 5.6 ) c. Bluetooth board ( Section 5.8 ) d. Switch cov er ( Section 5.10 ) e. K eyboard [...]

  • Page 154

    5–6 8 Maintenance and Serv ice Guide Remo val and Replaceme nt Pr ocedur es 2. Remove the two T8M2.0×4.0 scre ws 1 that secure the audio board to the base enclosure. 3. Lift the left side of the audio board 2 to disengage it from the base enclosure. Re mo v ing the Audi o Board Re verse the abo v e procedure to install the audio board.[...]

  • Page 155

    Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Metric U .S. Height Width Depth (front to back) 35.6 cm 26.0 cm 2.8 to 3.4 cm 14.02 in 10.24 in 1.1 to 1.34 in W eight Full-f eatured model with optical drive and 8-cell battery pack Def eatured [...]

  • Page 156

    6–2 Maintenance and Service Guide Spe cificat ions Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating[...]

  • Page 157

    Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.4-inch, WSXGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.197 × 0.197 mm 1680 × 1050 RGB ver[...]

  • Page 158

    6–4 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 3 15.4-inch, WXGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.259 × 0.259 mm 1280 × 800 RGB vertic[...]

  • Page 159

    Specific atio ns Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 15.4-inch, UXGA, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.279 × 0.279 mm 1600 × 1200 RGB vert[...]

  • Page 160

    6–6 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 5 Hard Drives 60-GB* 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec A T[...]

  • Page 161

    Specific atio ns Maintenance and Serv ice Guide 6–7 60-GB* 80-GB* 60-GB* 40-GB* Seek times (typical read, including setting) Single trac k Ave r a g e Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical bloc ks † 117,210,240 156,301,488 117,210,240 78,140,160 Disk rotational speed 5400 r pm 7200 rpm 5400 rpm 5400[...]

  • Page 162

    6–8 Maintenance and Service Guide Spe cificat ions Ta b l e 6 - 6 Primary 8-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C [...]

  • Page 163

    Specific atio ns Maintenance and Serv ice Guide 6–9 Ta b l e 6 - 7 DV D - R O M D r i v e Applicable disc DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole[...]

  • Page 164

    6–10 Maintenance and Serv ice Guide Spe cificat ions Ta b l e 6 - 8 D VD/CD-RW Combo Drive Applicable disc Read: D VD-R, D VD-RW , D V D-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio n) CD-B[...]

  • Page 165

    Specific atio ns Maintenance and Serv ice Guide 6–11 Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V rms Cache b uffer 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA[...]

  • Page 166

    6–12 Maintenance and Serv ice Guide Spe cificat ions Ta b l e 6 - 9 D VD+R W/R and CD-R W Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-RO M (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single an[...]

  • Page 167

    Specific atio ns Maintenance and Serv ice Guide 6–13 Disc thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vrms Cache b uffer 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( [...]

  • Page 168

    6–14 Maintenance and Serv ice Guide Spe cificat ions T able 6-10 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

  • Page 169

    Specific atio ns Maintenance and Serv ice Guide 6–15 T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A udio Intel 82801DB/DBM SMBus Controller—24C[...]

  • Page 170

    6–16 Maintenance and Serv ice Guide Spe cificat ions Hard ware IRQ System Function IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Primar y[...]

  • Page 171

    Specific atio ns Maintenance and Serv ice Guide 6–17 T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f or [...]

  • Page 172

    6–18 Maintenance and Serv ice Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contro[...]

  • Page 173

    Specific atio ns Maintenance and Serv ice Guide 6–19 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 -[...]

  • Page 174

    6–20 Maintenance and Serv ice Guide Spe cificat ions T able 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 0100[...]

  • Page 175

    Maintenance and Serv ice Guide A–1 A Conn ec tor P in Assi gnm ents Ta b l e A - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, r ight channel[...]

  • Page 176

    A–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 2 A udio-In (Micr ophone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in[...]

  • Page 177

    Connect or P in Assignments Maintenance and Serv ice Guide A–3 Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 178

    A–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 4 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receiv e data 7 Ready to send 3 T ransmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5G r o u n d[...]

  • Page 179

    Connect or P in Assignments Maintenance and Serv ice Guide A–5 Ta b l e A - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]

  • Page 180

    A–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 6 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receiv e + 7 Un used 4 Unused 8 Unused[...]

  • Page 181

    Connect or P in Assignments Maintenance and Serv ice Guide A–7 Ta b l e A - 7 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

  • Page 182

    A–8 Maintenance and Service Guide Connec tor P in Assignments Ta b l e A - 8 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground[...]

  • Page 183

    Maintenance and Serv ice Guide B–1 B P o w e r Cord Set Req uirements 3-Con duc tor P o w er C ord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment i[...]

  • Page 184

    B–2 Maintenance and Service Guide P ow er Cord Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed by an acceptable accredited agency responsible for [...]

  • Page 185

    P ow er Cord Set R equirements Maintenance and Serv ice Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n ME T I 3 ?[...]

  • Page 186

    B–4 Maintenance and Service Guide P ow er Cord Set Requir ements The Netherlands KEMA 1 Norwa y NEMK O 1 Sweden SEMK O 1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The flexib le cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and wall plug) [...]

  • Page 187

    Maintenance and Serv ice Guide C–1 C Scre w Li st ing This appendix provides specif ication and reference information for the scre ws and scre w locks used in the notebook. All scre ws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 382692-001.[...]

  • Page 188

    C–2 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 .0×4. 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 3 4.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the hard driv e cover to the notebook (scre ws are captured on the cov er by C clips; documented in Section 5.3[...]

  • Page 189

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 Phillips P M2 .5×13 .0 S cr ew L ocation Ta b l e C - 2 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw Color Qty . Length Thread Head Width Black 1 13.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard driv e to the notebook (screw is captured on the hard drive fra[...]

  • Page 190

    C–4 Maintenance and Servi ce Guide Scr ew L isting Phillips P M3. 0×5 . 0 and P M3. 0×4.0 S cr ew L ocations Ta b l e C - 3 Phillips PM3.0×5.0 Screw Color Qty . Length Thread Head Width Silver 2 5.0 mm 3.0 mm 5.0 mm Where used: 1 T wo screws that secure the hard driv e frame to the hard drive (documented in Section 5.3 ) mm Ta b l e C - 4 Phil[...]

  • Page 191

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 Phillips P M1.5×4. 0 Scr ew L ocations Ta b l e C - 5 Phillips PM1.5×4.0 Screw Color Qty . Length Thread Head Width Black 2 5.0 mm 1.5 mm 4.5 mm Where used: 2 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.3 ) mm[...]

  • Page 192

    C–6 Maintenance and Servi ce Guide Scr ew L isting T orx T8M2 . 0×4. 0 Sc r e w Locati on Ta b l e C - 6 T orx T8M2.0×4.0 Screw Color Qty . Length Thread Head Width Black 16 4.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the MultiBa y II device to the notebook (documented in Section 5.6 ) mm[...]

  • Page 193

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 T orx T8M2 . 0×4. 0 Sc r e w L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 16 4.0 mm 2.0 mm 4.5 mm Where used: 5 screws that secure the top co v e r to the notebook (documented in Section 5.20 ) mm[...]

  • Page 194

    C–8 Maintenance and Servi ce Guide Scr ew L isting T orx T8M2 . 0×4. 0 Sc r e w L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 16 4.0 mm 2.0 mm 4.5 mm Where used: 1 T wo screws that secure the modem bo ard to the notebook (documented in Section 5.21 ) 2 T wo screws that secure the system [...]

  • Page 195

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 T orx T8M2 . 0×4. 0 Sc r e w L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 16 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the audio boar d to the notebook (documented in Section 5.26 ) mm[...]

  • Page 196

    C–10 Maintenance and Serv ice Guide Scr ew L isting T orx T8M2 . 0×4. 0 Sc r e w L ocations Ta b l e C - 6 T orx T8M2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 16 4.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the thermal pl ate to the notebook (documented in Section 5.12 ) mm[...]

  • Page 197

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 Phillips P M1.5×3 .0 Sc re w Locati ons Ta b l e C - 7 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Black 9 3.0 mm 1.5 mm 4.0 mm Where used: 1 One blac k scre w that secures the Blueto oth cov er to the notebook (screw is captured on the cov e r by a C clip; documented in [...]

  • Page 198

    C–12 Maintenance and Serv ice Guide Scr ew L isting Phillips P M1.5×3 .0 Sc re w Locati ons Ta b l e C - 7 Phillips PM1.5×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 9 1.5 mm 3.0 mm 3.0 mm Where used: 6 screws that secure the LED board to the s witch cover (documented in Section 5.10 ) mm[...]

  • Page 199

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 Phillips P M1.5×3 .0 Sc r ew Locati on Ta b l e C - 7 Phillips PM1.5×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 9 1.5 mm 3.0 mm 4.0 mm Where used: One screw that secures the TPM security card to the notebook (documented in Section 5.15 ) mm[...]

  • Page 200

    C–14 Maintenance and Serv ice Guide Scr ew L isting T orx T8M2 . 0×9 .5 Sc r ew Locati ons Ta b l e C - 8 T orx T8M2.0×9.5 Screw Color Qty . Length Thread Head Width Black 20 9.5 mm 2.0 mm 5.0 mm Where used: 1 T wo screws that secure the k eyboard to the notebook (documented in Section 5.9 ) 2 One screw that secures the T ouchPad to the noteboo[...]

  • Page 201

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–15 T orx T8M2 . 0×8. 0 Sc r e w L ocations Ta b l e C - 8 T orx T8M2.0×9.5 Screw (Continued) Color Qty . Length Thread Head Width Black 20 9.5 mm 2.0 mm 5.0 mm Where used: 11 screws that secure the top co v er to the notebook (documented in Section 5.20 ) mm[...]

  • Page 202

    C–16 Maintenance and Serv ice Guide Scr ew L isting T orx T8M2 . 0×9 .5 Sc r ew Locati ons Ta b l e C - 8 T orx T8M2.0×9.5 Screw (Continued) Color Qty . Length Thread Head Width Black 20 9.5 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the displa y asse mbly to the notebook (documented in Section 5.19 ) mm[...]

  • Page 203

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–17 Phillips P M2 .0×2 .0 Sc re w Locati ons Ta b l e C - 9 Phillips PM2.0×2.0 Screw Color Qty . Length Thread Head Width Black 5 2.0 mm 2.0 mm 7.0 mm Where used: 3 screws that secure the s witch co ver to the notebook (documented in Section 5.10 ) mm[...]

  • Page 204

    C–18 Maintenance and Serv ice Guide Scr ew L isting Phillips P M2 .0×2 .0 Sc re w Locati ons Ta b l e C - 9 Phillips PM2.0×2.0 Screw (Continued) Color Qty . Length Thread Head Width Black 5 2.0 mm 2.0 mm 7.0 mm Where used: 2 screws that secure the displa y asse mbly to the notebook (documented in Section 5.19 ) mm[...]

  • Page 205

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–19 Phillips P M2 .0×10. 0 Spr ing-Loaded S cr ew L ocati ons T able C-10 Phillips PM2.0×10.0 Spring-Loaded Screw Color Qty . Length Thread Head Width Silver 4 10.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the thermal pl ate to the notebook (documented in Section 5.12 ) mm[...]

  • Page 206

    C–20 Maintenance and Serv ice Guide Scr ew L isting Phillips P M2 .0x8. 0 Shoulder Scr ew Locati ons T able C-11 Phillips PM2.0x8.0 Shoulder Screw Color Qty . Length Thread Head Width Silver 4 8.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the hea t sink to the notebook ( scre ws are captured on the heat sink by C clips; documented in Sect[...]

  • Page 207

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–21 Hex S ock et HM5 . 0×10. 0 Sc re w Loc k Locations T able C-12 Hex Soc ket HM5.0×10.0 Screw Lock Color Qty . Length Thread Head Width Silver 4 10.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screw loc ks that secure the system board to the notebook (documented in Section 5.22 ) 2 T wo screw loc k[...]

  • Page 208

    C–2 2 Maintenance and Servi c e Guide Scr ew L isting T orx T8M2 . 0×6 . 0 Sc r e w Locations T able C-13 T orx T8M2.0×6.0 Screw Color Qty . Length Thread Head Width Black 7 6.0 mm 2.0 mm 4.5 mm Where used: 7 screws that secure the system boar d to the notebook (documented in Section 5.22 ) mm[...]

  • Page 209

    Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 3 Phillips P M2 .0×6 . 0 Scr ew L ocation T able C-14 Phillips PM2.0×6.0 Screw Color Qty . Length Thread Head Width Silver 1 6.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the push b u tt on module to the base enclosure (documented in Section 5.24 ) mm[...]

  • Page 210

    Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–10 A adjustable notebook stand, spare part number 3–17 , 3–20 Advanced Docking Station, HP, spare part number 3–17 , 3–21 arrow keys 1–13 audio board removal 5–67 spare part number 3–13 , 3–24 , 5–67 audio board cable, illustrated 3–15 audio troubleshooting 2–23 au[...]

  • Page 211

    Index–2 Maintenance and Servi ce Guide Index components bottom 1–18 front 1–6 keyboard 1–11 , 1–12 left-side 1–9 rear 1–9 right-side 1–8 top 1–14 , 1–16 Computer Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 Tools Menu 2–5 Computer Setup defaults 2–2 connector pin assignments audio-in A–2 aud[...]

  • Page 212

    Index Maintenance and Serv ice Guide Index–3 E electrostatic discharge 4–4 , 4–8 external monitor port location 1–11 pin assignments A–5 F f1 to f12 keys 1–13 features 1–2 feet illustrated 3–14 locations 5–10 flowcharts, troubleshooting no audio 2–23 , 2–24 no network/modem connection 2–28 no OS loading 2–17 no OS loading [...]

  • Page 213

    Index–4 Maintenance and Servi ce Guide Index K keyboard removal 5–17 spare part numbers 3–3 , 3–5 , 3–21 , 3–22 , 3–23 , 3–25 , 3–26 , 5–17 troubleshooting 2–26 keyboard components 1–11 , 1–12 keypad keys 1–13 L LED board cable 3–15 LED board, removal 5–25 left-side components 1–9 M mass storage devices, spare part[...]

  • Page 214

    Index Maintenance and Serv ice Guide Index–5 MultiBay II 1–8 MultiBay II device removal 5–11 spare part numbers 3–13 , 3–16 , 3–21 , 5–11 N network jack location 1–9 pin assignments A–6 network, troubleshooting 2–28 nonfunctioning device, troubleshooting 2–16 , 2–25 notebook feet illustrated 3–14 locations 5–10 notebook [...]

  • Page 215

    Index–6 Maintenance and Servi ce Guide Index RJ-11 jack location 1–9 pin assignments A–7 RJ-45 jack location 1–9 pin assignments A–6 RTC battery illustrated 3–14 removal 5–26 S Screw Kit contents C–1 spare part number 3–19 , C–1 screw listing C–1 SD Card slot 1–10 security cable slot 1–9 serial connector module illustrated[...]

  • Page 216

    Index Maintenance and Serv ice Guide Index–7 top components 1–14 , 1–16 top cover removal 5–46 spare part numbers 3–9 , 3–24 , 5–46 TouchPad 1–17 removal 5–37 spare part numbers 3–5 , 3–23 , 5–37 TouchPad buttons 1–17 TouchPad cable disconnecting 5–39 illustrated 3–15 TouchPad scroll zone 1–17 TPM security card 3–9[...]