Compaq N800C manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Compaq N800C, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Compaq N800C one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Compaq N800C. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Compaq N800C should contain:
- informations concerning technical data of Compaq N800C
- name of the manufacturer and a year of construction of the Compaq N800C item
- rules of operation, control and maintenance of the Compaq N800C item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Compaq N800C alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Compaq N800C, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Compaq service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Compaq N800C.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Compaq N800C item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    b Maintenance and Service Guide Compaq Ev o Notebook N800c Ser ies Compaq Ev o Notebook N800v Ser ies Compaq Ev o Notebook N800w Series Compaq Presar io 2800 Series Mobile PC Document P ar t Number : 268135-004 A pril 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve informati[...]

  • Page 2

    © 2003 Hewlett-P ackard Dev elopment Company , L.P . Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for i[...]

  • Page 3

    Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–48 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–50 1.4 Power Management . . . . . .[...]

  • Page 4

    iv Maintenance and Ser vice Guide Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors .[...]

  • Page 5

    Contents Maintenance and Ser vice Guide v 5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31 5.13 Display Release Assembly . . . . . . . . . . . . . . . . . . . 5–33 5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.15 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq Presario 2800 and Evo Notebook N800 Series of Personal notebooks of fer advanced modularity , Intel Mobile Pentium 4 processors with SpeedStep technology with 64-bit architecture, industry-leading Accelerated Graphics Port (A GP) implementation, and extensi ve multimedia support[...]

  • Page 7

    1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Notebook models are sho wn in T ables 1-1 through 1-4. T able 1-1 Compaq Ev o Notebook N800c, Evo Notebook N800v , Ev o Notebook 800w , and Presario 2800 Model Naming Con ventions Key N800w P 220 U5 50 W C 51 O XXXXXX-XXX 12 3 4 5 6 7 8 9 1 0 Ke y Description Options 1 Brand/Series[...]

  • Page 8

    Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq Ev o Notebook N800c Models The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0 Ah lithium ion (Li ion) batter y pack ■ 32 MB discrete video memory ■ 3-year w arranty[...]

  • Page 9

    1–4 Maintenance and Ser vice Guide Product Description N800c P 180 P5 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece/P oland Hungar y Israel Italy 470052-816 470052-817 470052-818 470052-819 470052-820 470052-821 470052-822 470052-823 470052-824 470052-825 The Netherlands Norwa y P or tugal Russia Sau[...]

  • Page 10

    Product Description Maintenance and Ser vice Guide 1–5 N800c P 180 X5 20 D C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Germany Greece/P oland Hungar y Israel Italy 470052-734 470052-735 470052-736 470052-737 470052-738 470052-739 470052-740 470052-741 470052-742 470052-743 The Netherlands Norwa y P or tugal Russia Sau[...]

  • Page 11

    1–6 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 3-year w arranty on par ts and labor , 2-year warr anty on on-site, ne xt b[...]

  • Page 12

    Product Description Maintenance and Ser vice Guide 1–7 N800c P 200 P5 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y India Israel Italy Jap an Ko r e a Latin America 470049-123 470049-117 470049-080 470049-116 470049-081 470049[...]

  • Page 13

    1–8 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800c models use config. code KLMZ and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 3-year w arranty on par ts and labor N800c P 180 U5 50 W C 51 O Belgium Cze[...]

  • Page 14

    Product Description Maintenance and Ser vice Guide 1–9 N800c P 180 P5 50 W C 51 O Asia P acific A ustralia Brazil F rench Canada Hong K ong Jap an Ko r e a Latin America 470035-307 470035-305 470035-302 470035-293 470035-310 470035-295 470035-319 470035-297 Latin America (NAFT A) Pe o p l e ’s Republic of China Ta i w a n United States 470035-2[...]

  • Page 15

    1–10 Maintenance and Ser vice Guide Product Description N800c P 170 X5 30 V C 25 2 Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Ko r e a Latin America 470035-260 470035-258 470035-228 470035-256 470035-229 470035-230 [...]

  • Page 16

    Product Description Maintenance and Ser vice Guide 1–11 N800c P 170 X5 30 V C 25 O Asia P acific A ustralia Belgium Brazil Czech Repub lic Denmark European International Fr a n c e F rench Canada Germany Greece/P oland Hong K ong Hungar y Israel Italy Jap an Ko r e a Latin America 470035-033 470035-031 470035-008 470035-030 470035-009 470035-010 [...]

  • Page 17

    1–12 Maintenance and Ser vice Guide Product Description N800c P 160 X5 20 V C 25 O Asia P acific A ustralia Brazil F rench Canada Hong K ong Jap an Ko r e a Latin America 470035-220 470035-219 470035-218 470035-214 470035-223 470035-215 470035-224 470035-216 Latin America (NAFT A) Pe o p l e ’s Republic of China Ta i w a n United States 470035-[...]

  • Page 18

    Product Description Maintenance and Ser vice Guide 1–13 T able 1-3 Compaq Ev o Notebook N800v Models The fo llowing Compaq Evo Notebook N800v models use config. code KSQZ and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 1-year w arranty on par ts and labor N800v P 200 P5 [...]

  • Page 19

    1–14 Maintenance and Ser vice Guide Product Description N800v P 200 P5 40 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470053-858 470053-859 470053-860 470053-861 470053-866 470053-867 470053-868 470053-869 470053-871 470053-873 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 20

    Product Description Maintenance and Ser vice Guide 1–15 N800v P 180 P5 40 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470053-739 470053-740 470053-746 470053-747 470053-748 470053-749 470053-750 470053-751 470053-752 470053-753 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 21

    1–16 Maintenance and Ser vice Guide Product Description N800v P 180 X4 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470053-831 470053-836 470053-838 470053-839 470053-841 470053-842 470053-843 470053-844 470053-845 470053-846 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 22

    Product Description Maintenance and Ser vice Guide 1–17 N800v P 170 P5 40 W C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470044-531 470044-532 470044-533 470044-534 470044-535 470044-536 470044-537 470044-538 470044-539 470044-540 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 23

    1–18 Maintenance and Ser vice Guide Product Description N800v P 170 X4 30 V C 25 2 Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470044-710 470044-711 470044-712 470044-713 470044-714 470044-715 470044-716 470044-717 470044-718 470044-719 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 24

    Product Description Maintenance and Ser vice Guide 1–19 N800v P 160 P5 30 W C 25 O Belgium Czech Repub lic Denmark European International Fr a n c e Greece/P oland Hungar y Israel Italy The Netherlands 470035-759 470035-760 470035-763 470035-768 470035-770 470035-771 470035-773 470035-774 470035-776 470035-778 Norwa y P or tugal Russia Saudi Arab[...]

  • Page 25

    1–20 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800v models use config. code KSRZ and f eature: ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 32 MB of discrete video memor y ■ 2-year w arranty on par ts and labor N800v P 200 P5 40 W C 51 2 Ger many 470053-908 N800v P 200 P5 40 W C 51 O Ger[...]

  • Page 26

    Product Description Maintenance and Ser vice Guide 1–21 N800v P 170 X4 30 V C 25 2 Ger many 470045-608 N800v P 170 X4 30 V C 25 O Ger many 470045-607 N800v P 160 X4 20 V C 25 O Ger many 470035-291 N800v P 180 X5 30 V C 25 O The fo llowing Compaq Evo Notebook N800v models use config. code LL YZ and f eature: ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion[...]

  • Page 27

    1–22 Maintenance and Ser vice Guide Product Description T able 1-4 Compaq Ev o Notebook N800w Models The fo llowing Compaq Evo Notebook N800w models use config. code LDF1 and f eature: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 3-year w arranty on par t[...]

  • Page 28

    Product Description Maintenance and Ser vice Guide 1–23 N800w P 220 U5 50 W C 51 O Asia P acific A ustralia Belgium European International Fr a n c e Germany Hong K ong Italy Ko r e a 470043-590 470043-589 470043-576 470047-495 470043-578 470043-579 470043-594 470043-580 470043-595 Latin America The Netherlands Pe o p l e ’s Republic of China S[...]

  • Page 29

    1–24 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Evo Notebook N800w model uses config. code LMBZ and f eatures: ■ Dual pointing de vice (T ouchP ad and pointing stick) ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 3-year w arranty on par ts, labor , an d on-site, ne xt business da y[...]

  • Page 30

    Product Description Maintenance and Ser vice Guide 1–25 T able 1-5 Compaq Presario 2800 Models The fo llowing Compaq Presario 2800 models use config. code KSQZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 1-year w arranty on par ts and labor N800 w P 220 U5 50 W C [...]

  • Page 31

    1–26 Maintenance and Ser vice Guide Product Description P2838 P 220 P5 50 W C 25 E T aiwan 470048-547 P2868 P 220 P5 40 Z C 25 E K orea 470057-643 P2832 P 220 P5 40 W C 51 E Hong K ong 470048-542 P2838 P 220 X5 40 W C 51 E Asia P acific 470047-539 A ustralia 470047-533 P2844 P 220 X4 40 W C 25 E Asia P acific 470050-912 P2830 P 200 U5 50 W C 51 E[...]

  • Page 32

    Product Description Maintenance and Ser vice Guide 1–27 P2871 P 200 X5 30 V C 25 E Hong K ong 470057-646 P2831 P 200 X5 40 V C 25 E P eople’ s Republic of China 470047-505 P2840 P 200 X4 40 W C 51 E Hong K ong 470050-910 P2866 P 200 X4 30 Z C 25 E K orea 470057-641 P2820 P 190 U5 40 W C 51 E Asia P acific Ko r e a 470044-580 470044-581 Thailand[...]

  • Page 33

    1–28 Maintenance and Ser vice Guide Product Description 2836 P 190 X5 30 W C 25 E Asia P acific India 470047-512 470048-514 Thailand 470047-513 P2870 P 190 X5 30 V C 25 E Hong K ong 470057-645 P2869 P 190 X5 30 D C 25 E Hong K ong 470057-644 P2820 P 190 X4 40 W C 25 E P eople’ s Republic of China 470044-698 P2865 P 190 X4 30 V C 25 E K orea 470[...]

  • Page 34

    Product Description Maintenance and Ser vice Guide 1–29 P2810 P 180 P5 40 W C 51 E P eople’ s Republic of China 470037-116 P2830 P 180 P5 40 W C 25 E A ustralia 470047-518 P2823 P 180 P5 40 W C 25 E India 470044-625 P2815 P 180 P5 40 W C 25 E A ustralia 470037-986 P2820 P 180 P5 40 R C 25 E T aiwan 470036-661 P2822 P 180 X5 40 W C 25 E F rance [...]

  • Page 35

    1–30 Maintenance and Ser vice Guide Product Description P2814 P 170 P5 40 W C 51 E A ustralia 470036-653 K orea 470037-985 P2816 P 170 P5 30 W C 51 E European International Fr a n c e Greece/P oland Hungar y Israel 470034-897 470034-898 470034-900 470034-902 470034-904 Russia Saudi Arabia Switzerland Tu r k e y United Kingdom 470034-910 470034-89[...]

  • Page 36

    Product Description Maintenance and Ser vice Guide 1–31 P2804 P 160 X4 30 V C 25 E P eople’ s Republic of China 470036-654 The fo llowing Compaq Presario 2800 models use config. code KSQZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 32 MB of discrete video memor y ■ 1-year w arranty on par ts and[...]

  • Page 37

    1–32 Maintenance and Ser vice Guide Product Description P2821 P 180 X5 30 W C 25 O European International 470047-498 P2834 P 180 X4 40 V C 25 E T aiwan 470048-544 2843 P 180 X4 30 V C 25 E Hong K ong 470048-538 K orea 470048-539 P2825 P 180 X4 30 V C 25 E T aiwan 470044-695 2839 P 180 X4 30 V C 12 E Asia P acific 470052-501 India 470047-520 P2830[...]

  • Page 38

    Product Description Maintenance and Ser vice Guide 1–33 P2827 P 170 X5 20 V C 25 E K orea 470044-629 P2830 P 170 X4 30 W C 25 E Saudi Arabia 470044-576 T ur ke y 470046-569 P2828 P 170 X4 30 W C 25 E Hong K ong 470045-997 P2837 P 170 X4 30 W C 25 O T ur ke y 470048-188 P2835 P 170 X4 30 V C 25 E European International 470044-578 Saudi Arabia 4700[...]

  • Page 39

    1–34 Maintenance and Ser vice Guide Product Description P2823 P 170 X4 20 R C 25 E A ustralia 470044-688 P2829 P 170 X4 20 D C 25 E K orea 470044-631 P2823 P 170 X4 20 D C 25 E T aiwan 470044-693 P2810 P 160 P5 40 W C 51 E Asia P acific 470033-264 K orea 470033-266 P2802 P 160 P5 40 W C 51 E P eople’ s Republic of China 470033-179 P2810 P 160 P[...]

  • Page 40

    Product Description Maintenance and Ser vice Guide 1–35 P2817 P 160 X5 30 R C 25 E K orea 470037-980 P2811 P 160 X5 20 W C 25 E Switzerland 470037-978 P2816 P 160 X5 20 V C 25 E K orea 470037-979 P2817 P 160 X4 30 W C 25 E F rance 470040-689 P2813 P 160 X4 30 W C 25 E Hong K ong 470038-960 P2815 P 160 X4 30 V C 25 E Hong K ong 470041-601 T aiwan [...]

  • Page 41

    1–36 Maintenance and Ser vice Guide Product Description P2804 P 160 X4 20 V C 25 O European International 470036-398 P2812 P 160 X4 20 R C 25 E A ustralia 470040-833 P2815 P 160 X4 20 D C 25 E Asia P acific 470041-560 K orea 470036-648 P2812 P 160 X4 20 D C 25 E T aiwan 470036-658 P2810 P 150 P5 40 W C 51 E A ustralia 470033-262 P2809 P 150 P5 40[...]

  • Page 42

    Product Description Maintenance and Ser vice Guide 1–37 P2804 P 150 X5 30 V C 25 E Hong K ong 470033-198 T aiwan 470033-184 P2806 P 150 X5 30 R C 25 E Asia P acific 470033-176 K orea 470033-174 P2801 P 150 X4 40 V C 25 E P eople’ s Republic of China 470033-178 P2802 P 150 X4 30 V C 25 E Hong K ong 470033-200 T aiwan 470033-182 P2805 P 150 X4 30[...]

  • Page 43

    1–38 Maintenance and Ser vice Guide Product Description P2805 P 140 X5 20 W C 25 E Czech Repub lic European International Fr a n c e Greece/P oland Hungar y Israel P or tugal 470033-135 470033-136 470033-137 470033-138 470033-139 470033-140 470033-141 Russia Saudi Arabia Slov enia Spain Switzerland Tu r k e y United Kingdom 470033-143 470033-133 [...]

  • Page 44

    Product Description Maintenance and Ser vice Guide 1–39 P2810 P 140 X4 20 W C 25 E Latin America 47033-256 Latin America (NAFT A) 470034-524 P2802 P 140 X4 20 W C 25 E Spain 470035-707 P2800 P 140 X4 20 V C 25 E Czech Repub lic European International Fr a n c e Greece/P oland Hungar y Israel P or tugal 470033-111 470033-112 470033-113 470033-114 [...]

  • Page 45

    1–40 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 2800 mode ls are av ailable in the United States and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 1-year w arranty on par ts and labor P2800 P 170 P5 30 W C 25 E 281630-001 This model inclu[...]

  • Page 46

    Product Description Maintenance and Ser vice Guide 1–41 The fo llowing Compaq Presario 2800 models use config. code KSRZ and f eature: ■ Diskette driv e ■ T ouchPad pointing de vice ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 2-year w arranty on par ts and labor P2821 P 180 X5 30 W C 51 E Denmark 470046-568 P28[...]

  • Page 47

    1–42 Maintenance and Ser vice Guide Product Description P2815 P 150 P5 30 W C 25 E Belgium Denmark Germany Italy 470033-246 470033-247 470033-250 470033-252 The Netherlands Norwa y Sweden/Finland 470033-253 470033-254 470034-319 P2810 P 140 X5 30 W C 25 E Belgium Denmark Germany Italy 470033-215 470033-216 470033-217 470033-218 The Netherlands No[...]

  • Page 48

    Product Description Maintenance and Ser vice Guide 1–43 The fo llowing Compaq Presario 2800 models use config. code KSRZ and f eature: ■ Diskette driv e ■ T ouchPad pointing de vice ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB discrete video memory ■ 2-year w arranty on par ts and labor P2825 P 190 P5 40 W C 51 E Denmark Germany 470046[...]

  • Page 49

    1–44 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 2800 models use config. code LLXZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 64 MB of discrete video memor y ■ 1-year w arranty on par ts and labor P2884 P 240 U5 50 W C 51 E K orea 470060-036 P2875 P 240 P5 50[...]

  • Page 50

    Product Description Maintenance and Ser vice Guide 1–45 P2883 P 220 X5 40 V C 25 E K orea 470060-035 P2859 P 220 X5 40 V C 25 E P eople’ s Republic of China 470054-679 P2885 P 220 X4 40 W C 25 E P eople’ s Republic of China 470060-038 P2858 P 200 P5 40 Z C 51 E K orea 470054-678 2877AP P 200 P5 40 W C 25 E Hong K ong 470060-025 P2857 P 200 X5[...]

  • Page 51

    1–46 Maintenance and Ser vice Guide Product Description P2855 P 190 X5 40 Z C 25 E Asia P acific Hong K ong India 470054-669 470054-672 470054-670 Ta i w a n Thailand 470054-671 470054-668 The fo llowing Compaq Presario 2800 models use config. code LLXZ and f eature: ■ Diskette driv e ■ T ouchPad ■ 8-cell, 4.4 Ah Li ion batter y pack ■ 32[...]

  • Page 52

    Product Description Maintenance and Ser vice Guide 1–47 The fo llowing Compaq Presario 2800 mo dels are availab le in Nor th America and f eature: ■ T ouchPad pointing de vice ■ 8-cell, 4.0 Ah Li ion batter y pack ■ 32 MB discrete video memory ■ 1-year w arranty on par ts and labor P2811 P 160 X5 30 W C 25 E Canada (English) 470037-115 F [...]

  • Page 53

    1–48 Maintenance and Ser vice Guide Product Description 1.2 Features ■ The follo wing processors are av ailable, varying b y notebook model: ❏ Intel Mobile Pentium 4 2.4-, 2.2-, 2.0-, 1.9-, 1.8-, 1.7-, 1.6-, 1.5-, or 1.4-GHz processor with SpeedStep technology , with 256-KB integrated L2 cache or ❏ Intel Mobile Pentium 4 2.0- , 1.8-, 1.6-, [...]

  • Page 54

    Product Description Maintenance and Ser vice Guide 1–49 ■ 8-cell lithium ion (Li ion) battery pack ■ 50-, 40-, 30-, or 20-GB high-capacity hard dri ve, v arying by notebook model ■ Support for the follo wing driv es through the MultiBay: ❏ 1.44-MB diskette dri ve ❏ 24X Max CD-R OM drive ❏ 8X Max CD-R W driv e ❏ 8X Max D VD-R OM driv[...]

  • Page 55

    1–50 Maintenance and Ser vice Guide Product Description 1.3 Clearing a P assw ord If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more information). [...]

  • Page 56

    Product Description Maintenance and Ser vice Guide 1–51 1.4 P ower Mana g ement The notebook comes with po wer management features that extend battery operating time and conserv e power . The notebook supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for setting lev e[...]

  • Page 57

    1–52 Maintenance and Ser vice Guide Product Description 1.5 Notebook External Components The external components on the front and right side of the notebook are sho wn in Figure 1-2 and described in T able 1-6. . Figure 1-2. Front and Right Side Components[...]

  • Page 58

    Product Description Maintenance and Ser vice Guide 1–53 T able 1-6 Front and Right Side Components Item Component Function 1 Stereo speakers (2) Produce stereo sound. 2 P ower/Standb y light On: P ower is turned on. Off: P ow er is tur ned off. Blinking: Notebook is in Standby mode . 3 Display release latc h Opens the notebook. 4 Batter y light O[...]

  • Page 59

    1–54 Maintenance and Ser vice Guide Product Description The notebook rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-7. Figure 1-3. Rear P anel and Left Side Components T able 1-7 Rear P anel and Left Side Components Item Component Function 1 V ent Allows airflo w to cool inter nal components. Ä CA UTION: T[...]

  • Page 60

    Product Description Maintenance and Ser vice Guide 1–55 4 External monitor connector Connects an e xter nal monitor or ov erhead projector . 5 S-Video connector Connects a tele vision, VCR, camcorder , or ov erhead projector . 6 USB connectors (2) Connect USB 2.0- and 1.1-compliant de vices. 7 RJ-11 modem jack Connects the modem cable to an inter[...]

  • Page 61

    1–56 Maintenance and Ser vice Guide Product Description The notebook ke yboard components are shown in Figure 1-4 and described in T able 1-8. Figure 1-4. Ke yboard Components[...]

  • Page 62

    Product Description Maintenance and Ser vice Guide 1–57 T able 1-8 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erf or m preset functions. 2 Num lock k ey On: Num lock is on and the internal ke ypad is enabled. 3 Inter nal ke ypad Conv er ts ke ys to numeric keypad. 4 Cursor control ke ys Mov e the cursor around [...]

  • Page 63

    1–58 Maintenance and Ser vice Guide Product Description The notebook top components are sho wn in Figure 1-5 and described in T able 1-9. Figure 1-5. T op Components T able 1-9 T op Components Item Component Function 1 Display lid s witch T ur ns off the notebook display if the notebook is closed while on. 2 P ower light On: P ow er is tur ned on[...]

  • Page 64

    Product Description Maintenance and Ser vice Guide 1–59 5 P ower b utton T urns on the notebook. Use the operating system Shut Down comm and to turn off the notebook. 6 Digital audio button Launches Wi ndows Media Play er to pla y MP3 music. 7 V olume control buttons Adjust the volume of the stereo speakers . 8 Caps lock light On: Caps loc k is o[...]

  • Page 65

    1–60 Maintenance and Ser vice Guide Product Description The external components on the bottom of the notebook are sho wn in Figure 1-6 and described in T able 1-10. Figure 1-6. Bottom Components T able 1-10 Bottom Components Item Component Function 1 V ent Allows airflo w to cool inter nal components. Ä CA UTION: T o prev ent damage, the no tebo[...]

  • Page 66

    Product Description Maintenance and Ser vice Guide 1–61 4 Mini PCI communications compar tment Contains the mini PCI modem card. 5 MultiBa y Accepts a diskette driv e, optical drive, hard driv e, or battery pack. 6 MultiBa y release switch Releases the MultiBay de vice from the connector . 7 Serial number Identifies the notebook; needed when you [...]

  • Page 67

    1–62 Maintenance and Ser vice Guide Product Description 1.6 Design Overvie w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The system board pr[...]

  • Page 68

    Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module le vel repair . Because of the comple xity of the individual boards and subassemblies , no one should at tempt t[...]

  • Page 69

    2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indo ws operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components. ❏ T roubleshoot a de vice configuration problem in W indo ws 2000, W i[...]

  • Page 70

    T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu T able 2-1 File Menu Select T o Do This System Inf or mation ■ View identification inf o rmation about the notebook, a docking base , and any battery packs in the system. ■ View specification inf o rmation about the processor , memory and cache size , and system[...]

  • Page 71

    2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Security , a program accessed from the Windo ws Control Pa n e l . ) P ow er-on[...]

  • Page 72

    T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Adv anced Menu T able 2-3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language. Boot Options Enab le/Disable: ■ QuickBoot, which starts the notebook more quickly b y eliminating some star tup tests. (If you suspect a memory failure and w ant to tes[...]

  • Page 73

    2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from EPP (Enhanced P arallel P or t [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities P or t). ■ Set video-out mode to NTSC (def ault), P AL, NTSC-J , or P AL-M.* ■ Enable/disab le all settings in the Speed[...]

  • Page 74

    T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Dia gnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from anywhere within Compaq Diagnostics by selecting Le vel on the menu bar . Compaq[...]

  • Page 75

    2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test. 4. Select a test type: ❏ Quick[...]

  • Page 76

    T roubleshooting Maintenance and Ser vice Guide 2–9 5. Select a test mode: ❏ Interactive Mode —Provides maximum control ov er the testing process. Y ou determine whether the test was passed or failed and may be prompted to insert or remo ve de vices. ❏ Unattended Mode —Does not display prompts. If errors are found, they are displayed when[...]

  • Page 77

    2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T roub leshooting Flowc har ts Ta b l e 2 - 4 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 Initial troubleshooting 2.2 No power , par t 1 2.3 No power , par t 2 2.4 No power , par t 3 2.5 No power , par t 4 2.6 No video , par t 1 2.7 No video , par t 2 2.8 Nonfunctioning[...]

  • Page 78

    T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Section 2.17, Nonfunctioning Device. Go to Sect[...]

  • Page 79

    2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2—No P ower , Part 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable). Power up on battery power? Power up on AC power? Pow[...]

  • Page 80

    T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3—No P ower , Part 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another notebook, or replacing it. Power on? Done Y Replace power supply (if appl[...]

  • Page 81

    2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4—No P ower , Part 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet active? T ry differe[...]

  • Page 82

    T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5—No P ower , Part 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicable). Check notebook [...]

  • Page 83

    2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6—No Video, P ar t 1 A N Stand-alone or Docking Station? No Video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board Internal or external [...]

  • Page 84

    T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7—No Video, P ar t 2 Y N Continued from Section 2.6, No Video, Part 1. Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor con[...]

  • Page 85

    2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8—Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Switc[...]

  • Page 86

    T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9—No Operating System (OS) Loading No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading from diskette drive, go to Section 2.13. No OS loading from CD- or DVD-ROM drive, go to Section 2.14. No OS loading from net[...]

  • Page 87

    2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10—No OS Loading from Har d Drive, Part 1 Go to Section 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. OS loading? Done Boot from CD? Go to Secti[...]

  • Page 88

    T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11—No OS Loading from Har d Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to Section 2.13, No OS Loading from Diskette Drive. Load OS using Res[...]

  • Page 89

    2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12—No OS Loading from Har d Drive, Part 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diskette? Replace ha[...]

  • Page 90

    T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13—No OS Loading from Diskette Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system file[...]

  • Page 91

    2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14—No OS Loading from CD- or D VD-ROM Drive Y Done N Bootable disc in drive? Disc in drive? No OS Loading from CD- or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Section 2.17, Nonfunctioning Device. Go to Section 2.17, Nonfunctioning Device. Install bootable [...]

  • Page 92

    T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15—No Audio, P ar t 1 No Audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.16, No Audio, Part 2. Go to Section 2.16, No Audio, Part 2. Go to Section 2.17, Nonfunctioning [...]

  • Page 93

    2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16—No Audio, P ar t 2 YN Continued from Section 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Replace audio boar[...]

  • Page 94

    T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17—Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning Device. Reattach devic[...]

  • Page 95

    2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18—Nonfunctioning Keyboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK? Y N Y [...]

  • Page 96

    T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19—Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal p[...]

  • Page 97

    2–30 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.20—No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and[...]

  • Page 98

    Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook ([...]

  • Page 99

    3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components[...]

  • Page 100

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Notebook System Major Components Item Description Spare P ar t Number 1 Displays Contain par ts with carb on finish for use with Ev o Notebook N800c, N800v , and N800w models 15-inch, UXGA WV A 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001[...]

  • Page 101

    3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 102

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics/Hard ware Kit Contains par ts with silver finish f or use with Presario 2800 models Contains par ts with carbon finish for use with Evo Notebook N800c , N[...]

  • Page 103

    3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 104

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards (f or use with T ouchPad models only) Arabic Belgian Brazilian Chinese Czech Danish Fr e n c h F rench Canadian German Greek Hebrew Hungarian Inter national Italian[...]

  • Page 105

    3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 106

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 5 T op cover F or Dual P oint (T ouchPad and P oint Stick; f or use only with Evo Notebook N800w models) F or Dual P oint (T ouchPad and P oint Stick; f or use only with Evo Not[...]

  • Page 107

    3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 108

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 10 Speaker assembly 285266-001 11 Fan 322499-001 12 Disk cell RTC battery 198718-001 13 Processor s Intel Mobile P entium 4 with SpeedStep technology 2.4-GHz processor 2.2-GHz [...]

  • Page 109

    3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 110

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 15 System boards (do not contain memory) With the A TI Mobile Radeon 9000 graphics controller f or use only wi th the 90-watt A C adapter 64-MB of video memor y 32-MB of video [...]

  • Page 111

    3–14 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components[...]

  • Page 112

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–15 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 19 Base enclosures (includes shield) With silver finish (Pre sario 2800 models only) With carbon finish (Evo Notebook N800c , N800v , and N800w models) 322500-001 322501-001 20[...]

  • Page 113

    3–16 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics/Har dware Kit Components Figure 3-3. Miscellaneous Plastics/Hard ware Kit Components[...]

  • Page 114

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–17 T able 3-2 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 285261-001 (contains par ts with silver finish f or use with Presario 2800 models) Spare P ar t Number 286868-001 (contains par ts with carbon finish for use with Ev o Notebook N800c, N800v , and N800w mod[...]

  • Page 115

    3–18 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Mass Stora ge Devices Figure 3-4. Mass Storage Devices[...]

  • Page 116

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–19 l T able 3-3 Mass Storage Devices Item Description Spare P ar t Number 1 Optical drives 24X Max CD-ROM driv e 16X Max CD-R W drive 8X Max CD-R W drive 8X Max D VD-ROM drive 24X Max D VD-ROM/CD-R W combination drive 8X Max D VD-ROM/CD-R W combination drive 285282-001 301244-001 285284[...]

  • Page 117

    3–20 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.5 Miscellaneous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t e r s 90 watt 65 watt 287515-001 285288-001 Bluetooth MultiP ort Module with cover 288504-001 802.11b Wireless Local Area Network (LAN) MultiP or t Module with[...]

  • Page 118

    Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–21 P ower cor d, 3-wire Aus t ra l i an Chinese International Italian Japanese Ko r e a n 198723-011 198723-AA1 198723-B31 198723-061 198723-291 198723-AD1 Swedish Swiss T aiwanese U .K. English U. S. E n g l i s h 198723-101 198723-BG1 198723-AB1 198723-031 198723-001 Screw Kit (includ[...]

  • Page 119

    Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4.1 T ools Required Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ T o[...]

  • Page 120

    4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassem bly from the notebook, place the subassembly (and all accompanying scre ws) aw ay [...]

  • Page 121

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Pre venting Damage to Remo vab le Drives Remov a ble dri ves are fragile components that must be handled with care. T o prev ent damage to the notebook, damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before removing or ins[...]

  • Page 122

    4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Pre venting Electr ostatic Damage Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in many cases [...]

  • Page 123

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconducti ve foam. ■ Use transporters and con veyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground[...]

  • Page 124

    4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resi[...]

  • Page 125

    Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 ■ Nonconducti ve plastic bags, tubes, or boxes ■ Metal tote boxes ■ Electrostatic voltage le vels and protectiv e materials T able 4-1 shows ho w humidity af fects the electrostatic voltage le vels generated by dif ferent activities. Ta b l e 4 - 1 T ypical Electrosta[...]

  • Page 126

    4–8 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries T able 4-2 lists the shielding protection provided b y antistatic bags and floor mats. T able 4-2 Static-Shielding Materials Material Use V oltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 [...]

  • Page 127

    Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. Phillips P1 scre ws are removed during disassembly . There are 48 scre ws, in nine different sizes, that must be remo ved, replaced, and loosened when servicing the notebook. Make special note of each scre w size a[...]

  • Page 128

    5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassemb ly Sequence Chart Use the chart belo w t[...]

  • Page 129

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 Section Description # of Screws Remo ved 5.3 (continued) MultiBa y device 0 Hard drive 1 to remov e hard drive 2 to separate hard drive bezel from hard drive 5.4 Notebook feet 0 5.5 Memory expansion board 1 loosened 5.6 Mini PCI communications board 1 loosened 5.7 Connector co[...]

  • Page 130

    5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps before disassembling the notebook: 1. T urn off the notebook. 2. Disconnect the A C adapter and all external de vices. 3. Remov e the battery pack by follo wing these steps: a. T urn the notebook bottom [...]

  • Page 131

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 4. T o remove the battery bezel, slide the bezel straight do wn (Figure 5-3). Figure 5-3. Removing the Battery Bezel Re verse the abov e procedure to install the battery bezel. Battery Bezel Spare P ar t Number Information Batter y bezel with silv er finish for use with Presar[...]

  • Page 132

    5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Remov e the MultiBay device b y following these steps: a. T urn the notebook bottom side up with the right side facing forward. b . Slide and hold the MultiBay release latch tow ard the front of the notebook 1 (Figure 5-4). c. Use the notch in the MultiBay de vice to slide [...]

  • Page 133

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 6. Remov e the hard driv e by follo wing these steps: a. T urn the notebook bottom side up with the left side facing forward. b . Remov e the PM3.0 × 4.0 hard driv e retention screw 1 (Figure 5-5). c. Slide the hard dri ve forward 2 to unseat the hard dri ve connector from th[...]

  • Page 134

    5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Remov e the two PM3.0 × 4.0 scre ws 1 that secure the hard dri ve bezel to the hard dri ve (Figure 5-6). 8. Slide the hard dri ve bezel forward to separate it from the hard dri ve 2 . Figure 5-6. Removing the Har d Drive Bezel Re verse the abov e procedure to install the h[...]

  • Page 135

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 5.4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. The notebook feet attach to the base enclosure as illustrated in Figure 5-7. Figure 5-[...]

  • Page 136

    5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the rear panel facing forward. 3. Remov e the PM2.0 × 5.0 screw 1 that secures the memory expansion compartment co ver to the base enclosure (Figure 5-8). 4. Lift the front edge [...]

  • Page 137

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 6. Spread the memory expansion slot retaining tabs to release the memory expansion board 1 . The board tilts up at a 45-degree angle (Figure 5-9). 7. Remov e the board by pulling it a way from the connector at a 45-degree angle 2 . Figure 5-9. Removing a Memory Expansion Boar[...]

  • Page 138

    5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.6 Mini PCI Comm unications Board 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the rear panel facing forward. Mini PCI Communication Boar ds Spare P ar t Number Information U .S. modem International modem 285286-001 285287-[...]

  • Page 139

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 3. Remov e the PM2.0 × 5.0 screw 1 that secures the mini PCI compartment cov er to the base enclosure (Figure 5-10). 4. Lift the front edge of the cov er and swing it back 2 . 5. Remov e the cov er 3 . Figure 5-10. Removing the Mini PCI Comm unications Slot Cover ✎ Mini PC[...]

  • Page 140

    5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the modem cable from the modem board 1 (Figure 5-11). ✎ The modem cable spare part number is 285268-001. 7. Spread the retaining tabs to release the mini PCI communications board 2 . The board tilts up at a 45-degree angle. 8. Remov e the board by pulling it a[...]

  • Page 141

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 5.7 Connector Co ver ✎ The connector cov er is av ailable with silver f inish for Presario 2800 models and carbon finish for Ev o Notebook N800c, N800v , and N800w models. This cov er is included in the Miscellaneous Plastics/Hardware Kit, spare part number 285261-001 for P[...]

  • Page 142

    5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.8 LED Co ver 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the rear panel facing forward. 3. Remov e the two black PM2.0 × 10.0 scre ws that secure the LED cov er to the base enclosure (Figure 5-13). Figure 5-13. Removing [...]

  • Page 143

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 6. Use a flat-bladed tool to pry forward the four clips on the LED cov er 1 (Figure 5-14). 7. Press the esc and F1 keys to re veal the left notch 2 in the LED cove r . 8. Insert a flat-bladed tool into the left notch and lift the left side of the LED cov er 3 . 9. Press the P[...]

  • Page 144

    5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Ke yboard Keyb oa rds Spare P ar t Number Information Ke yboards (f or use with T ouchPad models only) Arabic Belgian Brazilian Chinese Czech Danish Fr e n c h F rench Canadian German Greek/P olish Hebrew Hungarian International Italian 285280-171 285280-181 285280-201 28[...]

  • Page 145

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.8). 3. Lift the back edge of the ke yboard 1 (Figure 5-15). 4. Slide the ke yboard toward the back of the notebook 2 . 5. Lift the back edge of the ke yboard and swing it forward 3 unt[...]

  • Page 146

    5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Remov e the two PM2.0 × 4.0 scre ws 1 that secure the ke yboard shield to the base enclosure (Figure 5-16). 7. Remov e the keyboard shield 2 . Figure 5-16. Removing the K eyboar d Shield ✎ The ke yboard shield is included in the Miscellaneous Plastics/Hardware Kit, spar[...]

  • Page 147

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 8. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board (Figure 5-17). 9. Remov e the keyboard. Figure 5-17. Removing the K eyboar d Re verse the abov e procedure to install the keyboard.[...]

  • Page 148

    5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.10 Displa y 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED cov er (Section 5.8). 3. Close the notebook and position the notebook so the rear panel faces forward. Displays Spare P ar t Number Information Contain par ts with carbon finish for use wi[...]

  • Page 149

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 4. Remov e the two PM2.5 × 9.0 scre ws that secure the display hinges to the base enclosure (Figure 5-18). Figure 5-18. Removing the Displa y Screws[...]

  • Page 150

    5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the notebook so the front faces forward and open the notebook. 6. Disconnect the display video 1 and display in verter 2 cables from the system board (Figure 5-19). 7. Remov e the two PM2.0 × 10.0 scre ws 3 that secure the display hinges to the base enclosure. 8.[...]

  • Page 151

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 9. Remov e the hinge cov ers from the display (Figure 5-20). Figure 5-20. Removing the Hinge Co vers ✎ The display hinge cov ers are included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-001. ✎ Install the hinge cov ers on the displ[...]

  • Page 152

    5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 T op Co ver 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) 2. T urn the notebook bottom side up with the front facing forward. T op Co[...]

  • Page 153

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 3. Remov e the nine PM2.0 × 8.0 screws 1 securing the top cov er to the base enclosure (Figure 5-21). 4. Remov e the PM2.0 × 4.0 screw 2 securing the top co ver to the base enclosure in the hard dri ve bay . ✎ Do not remov e the screw in the middle of the hard dri ve bay [...]

  • Page 154

    5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 6. Disconnect the dri ve acti vity light and battery power light cable from the system board 1 (Figure 5-22). 7. Release the ZIF connector 2 to which the T ouchPad cable is connected and disconnect the T ouchPad cable 3 from the system board. 8. Disconnect the speaker cable 4[...]

  • Page 155

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 9. Remov e the following scre ws: a. T wo PM2.0 × 5.5 scre ws 1 that secure the top cover to the base enclosure on the notebook rear panel (Figure 5-23) b . T wo PM2.0 × 4.0 scre ws 2 that secure the top cover to the base enclosure through the metal tabs on the top cov er s[...]

  • Page 156

    5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 10. Remov e the top cover (Figure 5-24). Figure 5-24. Removing the T op Cover Re verse the abov e procedure to install the top cov er .[...]

  • Page 157

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 5.12 Speaker Assembl y 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) d. T op cov er (Section 5.11) 2. Position the top cov er bottom side [...]

  • Page 158

    5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the driv e acti vity light/battery power light cable and speaker cable from the retaining clips in the top co ver 1 and 2 (Figure 5-25). 4. Remov e the strip of tape 3 that secures the speaker assembly and T ouchPad cables to the top co ver and T ouchPad assembly .[...]

  • Page 159

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 5.13 Displa y Release Assembl y ✎ The display release assembly is av ailable with silver finish for Presario 2800 models and carbon finish for Ev o Notebook N800c, N800v , and N800w models . This assembly is included in the Miscellaneous Plastics/Hardware Kit, spare part nu[...]

  • Page 160

    5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the two PM2.0 × 4.0 scre ws 1 that secure the display release assembly to the top cov er (Figure 5-26). 4. Lift the display release assembly straight up 2 and remov e it from the top cov er . Figure 5-26. Removing the Displa y Release Assembly Re verse the abov e [...]

  • Page 161

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 5.14 T ouchP ad 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) d. T op cov er (Section 5.11) e. Speaker assembly (Section 5.12) T ouchPad a[...]

  • Page 162

    5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 2. Remov e the four PM2.0 × 4.0 screws 1 that secure the T ouchPad bracket to the top co ver (Figure 5-27). 3. Disconnect the T ouchPad cable 2 from the lo w insertion force (LIF) connector on the T ouchPad. 4. Slide the T ouchPad bracket to ward the back of the top cove r 3[...]

  • Page 163

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 6. Remov e the T ouchPad 1 and the T ouchButton board 2 from the top cov er (Figure 5-28). ✎ The T ouchPad cables are part of the T ouchButton board. Figure 5-28. Removing the T ouchPad and the T ouchButton Board Re verse the abov e procedure to install the T ouchPad and th[...]

  • Page 164

    5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 F an 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) d. T op cov er (Section 5.11) Fan Spare P ar t Number Information Fan 322499-001[...]

  • Page 165

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 2. Disconnect the fan cable from the system board 1 (Figure 5-29). 3. Loosen the four PM2.0 × 9.0 shoulder scre ws 2 that secure the fan to the processor mounting bracket. ✎ These scre ws are secured to th e fan and should not be remov ed. 4. Lift the fan straight up to re[...]

  • Page 166

    5–40 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 Pr ocessor Ä CA UTION: Before remo ving the processor , make special note of the orientation of the pr inting on the processor . The gold triangle should be in the lower right corner when installing the processor . The processor must be installed in the same orientation[...]

  • Page 167

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–41 2. Use a flat-bladed tool to turn the processor locking scre w 1 one-half turn counterclockwise (Figure 5-30). 3. Lift the processor straight up and remov e it 2 . ✎ Make sure the gold triangle 3 is in the lo wer right corner when installing the processor . Figure 5-30. Rem[...]

  • Page 168

    5–42 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 Disk Cell Real Time Cloc k (R TC) Batter y 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b . Ke yboard and shield (Section 5.9) c. Display (Section 5.10) d. T op cov er (Section 5.11) Disk Cell RTC [...]

  • Page 169

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–43 2. Use a flat-bladed tool to release the R TC battery from its socket 1 (Figure 5-31). 3. Remov e the R TC battery 2 . Figure 5-31. Removing the Disk Cell R TC Battery ✎ When replacing an R TC battery , insert the battery with the “+” sign facing up.[...]

  • Page 170

    5–44 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.18 System Boar d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the old system board and installed on the ne w system board: ■ Memory expansion boards (Section 5.5) ■ Mini PCI communications board (Section 5.6) ■ Processor[...]

  • Page 171

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–45 3. Remov e the two PM2.0 × 8.0 scre ws 1 that secure the left 2 and right 3 display supports to the base enclosure (Figure 5-32). 4. Remov e the left and right display supports from the base enclosure. Figure 5-32. Removing the Displa y Supports[...]

  • Page 172

    5–46 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ A plastic fan channel 1 attaches to the right display support. The channel has two slots 2 on either end that f it around two tabs 3 on the display support. The fan channel is included in the Miscellaneous Plastics/Hardware Kit, spare part numbers 285261-001 and 286868-00[...]

  • Page 173

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–47 5. Remov e the two PM2.0 × 5.5 scre ws 1 that secure the system board to the base enclosure on either side of the MultiBay connector (Figure 5-34). 6. Remov e the two PM2.0 × 8.0 scre ws 2 that secure the system board to the base enclosure through the processor support brac[...]

  • Page 174

    5–48 Maintenance and Ser vice Guide Remov al and Replacement Procedures 7. Use the MultiBay connector 1 to lift 2 the front of the system board until the board rests at an angle (Figure 5-35). 8. Slide the system board forward at an angle 3 and remov e it from the base enclosure. 9. Remov e the PC Card bezel 4 from the system board. Figure 5-35. [...]

  • Page 175

    Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–49 5.19 Modem Cable ✎ The modem cable is included in the Miscellaneous Cable Kit, spare part number 285268-001. 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components a. LED cov er (Section 5.8) b. K eyboard and shield (Section 5.9) c. Displ[...]

  • Page 176

    5–50 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. If the modem is installed on the system board, disconnect the modem cable from the modem 1 (Figure 5-36). 4. Disconnect the modem cable from the system board 2 . 5. Remov e the modem cable. Figure 5-36. Removing the Modem Cab le When installing the modem cable, route the c[...]

  • Page 177

    Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 3.3 cm 31.7 cm 25.0 cm 1.30 in 12.48 in 10.10 in W eight (varies by configur ation) 15.0-inch displa y , MultiBa y device , 1 memor y e xpansion board 14.1-inch displa y , MultiB[...]

  • Page 178

    6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. Te m p e r a t u r e Operating Nonoperating 10° to 35° C -10° to 60° C 50° to 95° F 14° to 140° F Relative humidity (noncondensing) Operating N[...]

  • Page 179

    Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 15.0-inch UXGA, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm 9.00 in 11.94 in 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1600 × 1200 RGB v[...]

  • Page 180

    6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 15.0-inch SXGA+, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm 9.00 in 11.94 in 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1280 × 1024 RGB [...]

  • Page 181

    Specifications Maintenance and Ser vice Guide 6–5 Ta b l e 6 - 4 15.0-inch XGA, TFT Displa y Dimensions Height Width Diagonal 22.86 cm 30.33 cm 38.10 cm 9.00 in 11.94 in 15.0 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1024 × 768 RGB ver[...]

  • Page 182

    6–6 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 5 14.1-inch XGA, TFT Displa y Dimensions Height Width Diagonal 20.50 mm 21.49 mm 35.81 mm 11.22 in 8.46 in 14.1 in Number of colors up to 16.8 million Contrast ratio 150:1 Brightness 120+ nits typical Pixel resolution Pitch Fo r m a t Configuration 0.264 × 0.264 mm 1024 × 768 RGB ve[...]

  • Page 183

    Specifications Maintenance and Ser vice Guide 6–7 T able 6-6 Hard Drives 60 GB 40 GB 30 GB 20 GB User capacity per drive 1 60.0 GB 40.0 GB 30.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Drive width 70 mm 70 mm 70 mm 70 mm Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 Seek times (typical read, including setting) Single track A ver age F[...]

  • Page 184

    6–8 Maintenance and Ser vice Guide Specifications 60 GB 40 GB 30 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per track 3 Bytes per sector 22,784 6 293 to 560 512 22,784 4 293 to 560 512 25,800 2 398 to 731 512 22,784 4 293 to 560 512 Buffer size 3 2 MB 2 MB 512 KB 512 KB Disk rotational speed 4200 r pm 4200 r pm 4200 rpm 4200 r pm T[...]

  • Page 185

    Specifications Maintenance and Ser vice Guide 6–9 Ta b l e 6 - 7 Diskette Drive Diskette size 3.5 in Light On system Height 0.5 in (12.7 mm) Bytes per sector 512 Sectors per trac k High density Low density 18 (1.44 MB) 9 T racks per side High density Low density 80 80 Read/write heads 2 A verage seek times T rack-to-trac k (high/low) A ver age (h[...]

  • Page 186

    6–10 Maintenance and Ser vice Guide Specifications T able 6-8 CD-ROM Drive Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fix ed pack ets only) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disk diam[...]

  • Page 187

    Specifications Maintenance and Ser vice Guide 6–11 T able 6-9 DV D - R O M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disk dia[...]

  • Page 188

    6–12 Maintenance and Ser vice Guide Specifications T able 6-10 CD-R W Drive Center hole diameter 0.39 cm 0.59 in Disk diameter 12 cm, 8 cm Disk thickness 1.19 cm 0.47 in Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.7 Vr ms Cache b uffer 128 KB Data transfer rate Sustained, 16X [...]

  • Page 189

    Specifications Maintenance and Ser vice Guide 6–13 T able 6-11 External A C Adapter W eight 0.21 kg 0.45 lb P ower supply Rated input voltage Rated input current Rated frequency 90 to 264 V AC (auto-s witching) < 60 W 50 to 60 Hz T able 6-12 8-cell, Li ion Battery Pac k Dimensions Height Width Depth We i g h t 21 mm 144 mm 77 mm 0.43 kg 0.82 i[...]

  • Page 190

    6–14 Maintenance and Ser vice Guide Specifications T able 6-13 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1* Enter tainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel por t LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not av ailable) DMA5* A vailab le f[...]

  • Page 191

    Specifications Maintenance and Ser vice Guide 6–15 T able 6-14 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A udio (default)* IRQ6 Disk ette drive IRQ7 P arallel por t IRQ8 Real time cloc k (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Inter nal po[...]

  • Page 192

    6–16 Maintenance and Ser vice Guide Specifications T able 6-15 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interr upt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f or C[...]

  • Page 193

    Specifications Maintenance and Ser vice Guide 6–17 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unu sed 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unu sed 1F0 - 1F7 Primar y fixed disk contro[...]

  • Page 194

    6–18 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infra red por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - [...]

  • Page 195

    Specifications Maintenance and Ser vice Guide 6–19 T able 6-16 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 01000[...]

  • Page 196

    Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4U n u s e d 8 U n u s e d 6 5 4 3 2 1 7 8[...]

  • Page 197

    A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4 U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 198

    Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Luminance (Intensity) 2 Ground (C) 4 C-Chrominance (Color)[...]

  • Page 199

    A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 5 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit 2 13 Select 5 Data bit 3 14 A uto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25[...]

  • Page 200

    Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 6 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog 1 6 11 5 10 [...]

  • Page 201

    A–6 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 7 Stereo Speaker/Headphone Pin Signal Pin Signal 1 Audio out 2 Ground 2 1 Ta b l e A - 8 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground 2 1[...]

  • Page 202

    Maintenance and Ser vice Guide B–1 B P ower Cor d Set Requirements 3-Conductor P ower Cor d Set The notebook’ s wide range input feature permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set receiv ed with the notebook meets the requirements for use in the country where the equipment is purcha[...]

  • Page 203

    B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EANSW 1 A ustr ia O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 Fr a n c e U T E 1 Ger many VDE 1 Italy IMQ 1 Jap an M E TI 3 The[...]

  • Page 204

    P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm 2 conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cert ification mark of th e agency responsible f or ev aluation i[...]

  • Page 205

    Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kit, spare part number 285290-001.[...]

  • Page 206

    C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. Phillips M3.0 × 4.0 Screw Location Ta b l e C - 1 Phillips M3.0 × 4.0 Screw Color Qty . Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: One screw that secures the hard driv e to the notebook (documented in Section 5.3)[...]

  • Page 207

    Screw Listing Maintenance and Ser vice Guide C–3 Figure C-2. Phillips M3.0 × 4.0 Screw Locations Ta b l e C - 1 Phillips M3.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 3 4.0 mm 3.0 mm 5.0 mm Where used: T wo screws that secure the hard drive bez el to the hard drive (documented in Section 5.3)[...]

  • Page 208

    C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. Phillips M2.0 × 5.5 Screw Locations Ta b l e C - 2 Phillips M2.0 × 5.5 Screw Color Qty . Length Thread Head Width Silver 2 5.5 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the co nnector cov er to the notebook (documented in Section 5.7)[...]

  • Page 209

    Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. Phillips M2.0 × 5.5 Screw Locations Ta b l e C - 2 Phillips M2.0 × 5.5 Screw (Continued) Color Qty . Length Thread Head Width Black 2 5.5 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the system board to the base enclosure on each side of the MultiBa y connector (documented in [...]

  • Page 210

    C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. Phillips M2.0 × 10.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 10.0 Screw Color Qty . Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the LED co ver to the notebook (documented in Section 5.8)[...]

  • Page 211

    Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. Phillips M2.0 × 10.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 4 10.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the displa y hing e cov ers and displa y assembly to the notebook (documented in Section 5.[...]

  • Page 212

    C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the k eyb oard shield to the notebook (documented in Section 5.9)[...]

  • Page 213

    Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the top co ver to the base enclosure in the hard drive ba y (documented in Section 5.11)[...]

  • Page 214

    C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the top cov e r to the base enclosure near the f an assembly (documented in Section 5.11) 2[...]

  • Page 215

    Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the spea k er assembly to the top co ver (documented in Section 5.12)[...]

  • Page 216

    C–12 Maintenance and Ser vice Guide Screw Listing Figure C-11. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the displa y release assembly to the top co ver (documented in Section 5.13)[...]

  • Page 217

    Screw Listing Maintenance and Ser vice Guide C–13 Figure C-12. Phillips M2.0 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.0 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Gold 14 4.0 mm 2.0 mm 4.0 mm Where used: F our screws that secure the T ouchP ad brack et to the top cove r (documented in Section 5.14)[...]

  • Page 218

    C–14 Maintenance and Ser vice Guide Screw Listing Figure C-13. Phillips M2.5 × 9.0 Screw Locations Ta b l e C - 5 Phillips M2.5 × 9.0 Screw Color Qty . Length Thread Head Width Black 2 9.0 mm 2.5 mm 4.0 mm Where used: T wo screws that secure the displa y asse mbly to the noteboo k through the rear panel (documented in Section 5.10)[...]

  • Page 219

    Screw Listing Maintenance and Ser vice Guide C–15 Figure C-14. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: Nine screws that secure the top co ver to the base enclosure through the bottom of the notebook (documented in Section 5.11)[...]

  • Page 220

    C–16 Maintenance and Ser vice Guide Screw Listing Figure C-15. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the top co ver to the base enclosure (documented in Section 5.11)[...]

  • Page 221

    Screw Listing Maintenance and Ser vice Guide C–17 Figure C-16. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the left and righ t displa y suppor ts to the base enclosure (documented in Section 5.18)[...]

  • Page 222

    C–18 Maintenance and Ser vice Guide Screw Listing Figure C-17. Phillips M2.0 × 8.0 Screw Locations Ta b l e C - 6 Phillips M2.0 × 8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 8.0 mm 2.0 mm 4.0 mm Where used: T wo screws that secure the system boar d to the base enclosure through the processor suppor t brack et (documented[...]

  • Page 223

    Maintenance and Ser vice Guide Index–1 Inde x A AC adapter specifications 6–13 audio troubleshooting 2–25 B base enclosure, spare part numbers 3–15 battery bay 1–53 , 1–61 battery bezel removal 5–5 spare part numbers 3–13 , 5–5 battery light 1–53 battery pack removal 5–4 spare part numbers 3–13 battery power light 1–59 bat[...]

  • Page 224

    Index–2 Maintenance and Service Guide Inde x network connector A–1 parallel connector A–4 RJ-11 jack A–2 RJ-45 jack A–1 speaker jack A–6 S-video A–3 USB connector A–2 connectors, service considerations 4–2 cursor control keys 1–57 D DC power jack 1–55 design overview 1–62 diagnostics configuration information 2–7 test info[...]

  • Page 225

    Inde x Maintenance and Ser vice Guide Index–3 feet illustrated 3–16 locations 5–9 Fn key 1–57 front components 1–52 function keys 1–57 G grounding equipment and methods 4–6 H hard drive OS loading problems 2–20 removal 5–7 , 5–8 spare part numbers 3–9 , 3–19 specifications 6–7 hard drive bay 1–53 , 1–61 hard drive beze[...]

  • Page 226

    Index–4 Maintenance and Service Guide Inde x microphone 1–59 microphone jack location 1–55 pin assignments A–6 mini PCI board removal 5–12 spare part numbers 3–15 mini PCI compartment 1–61 mini PCI compartment cover illustrated 3–16 removal 5–13 Miscellaneous Cable Kit components 3–11 spare part number 3–11 Miscellaneous Plast[...]

  • Page 227

    Inde x Maintenance and Ser vice Guide Index–5 plastic parts 4–2 pointing device, troubleshooting 2–29 port replicators, spare part numbers 3–20 power button 1–59 power cord, spare part numbers 3–20 , 3–21 power light 1–58 power management features 1–51 power, troubleshooting 2–12 power/Standby light 1–53 , 1–59 processor rem[...]

  • Page 228

    Index–6 Maintenance and Service Guide Inde x S-Video connector location 1–55 pin assignments A–3 system board removal 5–44 spare part numbers 3–13 , 5–44 system memory map 6–19 T tools required 4–1 top components 1–58 top cover removal 5–26 spare part numbers 3–9 , 5–26 TouchButton board removal 5–35 spare part numbers 3?[...]