Compaq 5BW474 manual

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A good user manual

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First and foremost, an user manual of Compaq 5BW474 should contain:
- informations concerning technical data of Compaq 5BW474
- name of the manufacturer and a year of construction of the Compaq 5BW474 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Compaq 5BW474 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Compaq 5BW474, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Compaq service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Compaq 5BW474.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Compaq 5BW474 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

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Table of contents for the manual

  • Page 1

    My Presario - Getting Started www.compaq.com 214905-372 214905-372.qxd 11/30/00 11:24 AM Page 1[...]

  • Page 2

    Notice © 2000 Compaq Comput er Corporation COMP A Q and the Comp aq logo Registe red in U.S. Patent and T ra demark Off ice. Micros oft and Windo ws ar e tradema rks of Mi croso ft Corpor atio n. All other p roduct names men tioned herein ma y be t rademarks or registere d trad emarks of t heir r espective companies. Compaq shall not be liabl e fo[...]

  • Page 3

    [...]

  • Page 4

    MY P RESAR IO –G ETTING S TA RTED C ONTEN TS - I Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 Symbols and Graphics Used . . . . . . [...]

  • Page 5

    C ONTEN TS - II MY P RES ARIO –G ETTING S TA RTED Chapter 3 Using Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Keyboard Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Getting to Know the Standard Keyboard Keys . . . [...]

  • Page 6

    MY P RESAR IO –G ETTING S TA RTED C ONTENT S - III Diskette, Hard Drive, CD-ROM, and DVD-ROM Drives . . . . . . . . . . . . . . . . . . . 3-13 The Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 The Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    C ONTEN TS - IV MY P RES ARIO –G ETTING S TA RTED eMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Setting Up Outlook Express eMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Typing an eMail Message . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 8

    MY P RESAR IO –G ETTING S TA RTED C ONTENT S - V Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6- 4 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 CD-ROM, CD-RW, or DVD-ROM . . . . . . . . . . . . [...]

  • Page 9

    C ONTEN TS - VI MY P RES ARIO –G ETTING S TA RTED[...]

  • Page 10

    M Y P RESARIO —G ETTING S TAR TED I NTRODUCT ION 1 -1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter In tr oduc tion Congratul ations! As t he owner of a new Comp aq Internet PC, you have joi ned the worldwide commu nity of Presario co mputer users. After your comput er is set up a nd connected to t he Interne t, you can expl[...]

  • Page 11

    1-2 I NTRODUC TION M Y P RESARIO — G ETTING S TARTE D Using This Guide Usin g This Gui de This guide is designed f or both beginn ers and exper ienced computer us ers.Y ou can read from c over to cover to learn bas ic informati on about your c omputer or sca n the guide fo r informa tion on a spec ific topic . Ref er to th e elec tro nic Glos sar[...]

  • Page 12

    M Y P RESARIO — G ETTING S TARTED I NTROD UCTION 1-3 Symbols and Graphics Used W arnings and cautions are displa yed to protect you from inju ry , your eq uipment from damage , and your fi les from d ata loss. Symbols and Graphics Used The follo wing word s an d sym bols have s pec ial m eanin g in th is guide and i n the CD documentati on: Failu[...]

  • Page 13

    1-4 I NTROD UCTION M Y P RESARIO — G ET TING S TARTED Wher e Can I Find Information? Info rmation is av ailable in several forms: pr inted documen ts, electro nic documents on the CD that came with y our computer , and the Co mpaq W eb site. Use this guide as your first point of reference, and then refer to th e follo win g documents : ➜ Quick [...]

  • Page 14

    M Y P RESARIO — G ETTING S TARTED I NTR ODUCT ION 1-5 Safety and Comfort Y our computer is an electr ical device . Tr eat it with care to avo id p erso nal injury and damage to th e equipment . T o r educe the risk of electric shoc k and dama ge to the equipment, re ad the Safet y and Comf ort guide on this CD bef or e perfo rming any pr ocedur e[...]

  • Page 15

    1-6 I NTROD UCTION M Y P RESARIO — G ET TING S TARTED Using th e My Presa rio-Learn ing More CD Follow thes e procedures to navigate thr ough the My Presari o — Learning Mor e CD: 1. Choose th e topic or manu al you want t o learn more about by clickin g two times. 2. T he scr een displ ays the fi le hierarc hy in the navi gation pane l on the [...]

  • Page 16

    M Y P RESARIO — G ETTING S TARTED S ETTI NG U P Y OU R C OMPUTE R 2 -1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Setting Up Y our Co m p u t e r Y our C omp uter at a Glance, 2-2 Setting Up Y our Computer , 2-3 Re g i st ra t i o n , 2 -4 Setting Up an Internet Service Pro vider (ISP) Acc ount, 2-5 Setting Up Y our Print[...]

  • Page 17

    2-2 S ETTIN G U P Y OUR C OM PUTER M Y P RESARIO — G ETTING S TAR TED Your Computer at a Gl ance Before yo u begin, you ’ ll want to be come familiar with the components of your Compaq Pres ario. Some c ompo nent s, su ch as the keyboar d and mouse, h ave color- coded connecto rs that matc h the ports on the back of your compu ter . Tip Your Co[...]

  • Page 18

    M Y P RESARIO — G ETTING S TARTED S ETTIN G U P Y OU R C OMPUT ER 2-3 Setting Up Your Computer If a cabl e is disconnec ted or you move you r computer to another location, t his topic helps yo u to quickly s et up again . It ’ s a g ood idea to pur chas e a sur ge pr otector to pr otect your computer fr om electrical spikes an d powe r sur ges.[...]

  • Page 19

    2-4 S ET TING U P Y OUR C OMPUTER M Y P RESARIO — G ET TING S TARTE D Registra tion The fir st time you tur n on your computer , you are guided t hrough the regist ration proc ess before accessi ng the W indows desk top. I t is ve ry im port ant that you register: ➜ W indows with Microsoft ➜ Y our new computer with Compaq Registe ring with Mi[...]

  • Page 20

    M Y P RESARIO — G ETTING S TARTED S ETTIN G U P Y OUR C OMP UTER 2-5 Setting up an Internet Service Provider (IS P) Account An ISP give s you access t o the In tern et. J ust as you need an a ccount with a cable c ompany to have cable serv ice , you must also have an I SP account to access the Internet and to use eM ail. After s etting up your In[...]

  • Page 21

    2-6 S ETTI NG U P Y OUR C OMPUTER M Y P RES ARIO — G ETTIN G S TARTE D Setting U p Your Pri nter After set ting up and reg istering your c omputer , you are r eady to set up your printer . Complete the fol lowing steps: 1. Set up you r computer a nd complete th e registrat ion procedure s, described on previous pa ges. 2. Set u p the printer acco[...]

  • Page 22

    M Y P RESARIO — G ETTING S TARTED U SIN G Y OUR C OMPUTER 3-1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Using Y our Co m p u t e r Ke y b o a r d B a s i c s, 3 - 2 K eyboard Buttons, 3-3 Scroll Mouse, 3-10 Speak ers, 3- 12 Diskette, Hard Drive, CD-ROM, and D VD-ROM Drives, 3-13 3 3 3 3 In th is chapter , you learn about[...]

  • Page 23

    3-2 U SING Y OU R C OMPUT ER M Y P RESARIO — G ETTING S TARTE D Keyboard Basi cs The stand ard keys perf orm the fol lowing functi ons: ➜ Main keys are t he type wr iter-s tyle keys . ➜ Function keys are the F1 thro ugh F12 keys. T wo of these ke ys are active ev en without a progra m running . F1 allows you t o get help on W indows-r elated [...]

  • Page 24

    M Y P RESARIO — G ETTING S TARTED U SIN G Y OUR C OMPUTER 3- 3 Keyboard Buttons The keybo ard butt ons make it easi er and faste r to acce ss the In terne t, use your favori te software, or listen to your f avorite CD. Y ou might eve n want to watch a movie or s end an eMail (elec troni c ma il). Keyboa rd Butto ns The keyboard buttons a re shown[...]

  • Page 25

    3-4 U SING Y OUR C OMPUTER M Y P RESAR I O — G ETTING S TARTE D The CD/DVD contr ol buttons provide a quick and easy way t o play a CD or a DVD movie at t he touch of a button . Many CDs begin playing auto m atical ly when in serted into t he dri ve. R efer t o Playing an Audi o C D in this chap ter t o play a CD. Ref er to Adjusting the V olume [...]

  • Page 26

    M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OM PUT ER 3-5 W ith th e press of a keyboard button, you can quic kly access th e Internet, read your eMail, or chec k out th e late st in ente rtainment. Depending on which Inter net Serv ice Pro vide r (ISP) yo u have, the defaul t options provided b y the Intern et Zone buttons may vary . Until [...]

  • Page 27

    3-6 U SING Y OUR C OMP UTER M Y P RESARIO — G ETTING S TARTE D Y ou can acces s your favori te program, W ebsit e, or document by pressing one of t he Quick Launch We b buttons - Hel p 1 and My Prog ram 2 . Ref er to “ Pr eventive Maintenance ” on the “ Lear ning Mor e ” CD for additional information on service and support . The CD also p[...]

  • Page 28

    M Y P RESARIO — G ETTING S TARTED U SIN G Y OUR C OM PUTER 3-7 After yo u assign the My Prog ram 1 button setti ngs, pressing the butt on automa tically opens y our selec ted softw are, W ebs ite, or document . Instru ctions for r eassig ning this button ar e found in the “ Learni ng Mor e ” guide on the CD . The Vo l u m e C o n t r o l butt[...]

  • Page 29

    3-8 U SING Y OUR C OMP UTER M Y P RESARIO — G ETTING S TARTE D If you ’ re going t o be away from your comput er but want to le ave th e pow er o n, you can l et your compute r go to sl eep. This proce ss allows y ou to run programs while you r computer goes into a l ow-power state, which saves ener gy . However , some software (such as DVD sof[...]

  • Page 30

    M Y P RESARIO — G ETTING S TARTED U SING Y OU R C OMPUTE R 3-9 The syst em lights on th e keyboard provide a quick stat us of yo ur c omp uter an d keyboard settings. P ost Of f ice Pr otocol (POP) is a commonly used messag in g pr ot ocol. The mo st wi dely used implementation of this pr otocol is POP3. POP3 is a r et rieval pr ot ocol, use d to[...]

  • Page 31

    3-10 U SING Y OUR C OMPUT ER M Y P RESARIO — G ETTING S TARTE D Scroll Mouse Y our computer comes with a scro ll m ouse . The scro ll mouse dir ects a cursor on the W ind ows desktop. Use the m ous e to move qui ckly and easi ly through a document or W eb site. Instea d of using the scroll bar to d isplay pages, move the scr oll wheel on yo ur mo[...]

  • Page 32

    M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMP UTER 3-11 AutoScrol l allows you to move forwar d and backward t hrough a document wi thout having to move th e mouse or mouse wheel continuously . The scr oll mouse can b e customi zed for a left-hand ed user fr om the Mouse Pr opert ies dialo g bo x. (Open the Contr ol P anel an d right-c lic[...]

  • Page 33

    3-12 U SING Y OUR C OMPUT ER M Y P RESARIO — G ETTING S TAR TED Speake rs Speaker o ptions depend on which model you purchas e. The JBL Plat inum Series are the sta nda rd s peak ers that co m e with mos t new Com paq P resar io mo nit ors. Y ou can use th e speakers freestand ing or mount them to the s ide of the moni tor . For mor e informatio [...]

  • Page 34

    M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OMP UTER 3-13 Diskette, Hard Drive, CD-ROM, and DV D-R OM Drives Y our computer may ha ve one or more drives, dependin g on the model you purchase d: ➜ Diskette dri ve ➜ Hard drive ➜ CD-ROM drive ➜ CD-R W dr ive ➜ DVD-ROM drive Each dri ve has dif ferent size capac iti es for s tor ing in[...]

  • Page 35

    3-14 U SING Y OUR C OMPUT ER M Y P RESARIO — G ETTING S TARTE D The Hard Drive The har d driv e sto res sy ste m file s, so ftw are, and da ta fi les inside you r computer . When you inst all software, do wnload files fr om the Inte rnet, rec eive eMail and attachment s, or create new files, the computer save s them on your har d drive. The avail[...]

  • Page 36

    M Y P RESARIO — G ETTING S TARTED U SIN G Y OUR C OMPUTER 3- 15 T o adjust the volume, r ef er to Adjusting the V olume in this c hapter . If the CD-R OM, CD-R W , or D VD-R OM drive can ’ t play a disc, chec k to be sur e th at the disc is inserted pr oper ly and seated secur ely in the drive. The D VD-R OM drive takes longer t o begin play ba[...]

  • Page 37

    3-16 U SING Y OU R C OMPUTE R M Y P RESARIO — G ETTING S TAR TED Y ou can play a DVD movie only fr om a DVD-ROM drive. When you are finish ed watching a movie, store the DVD in its protect ive case. Y ou ca n contr ol the acti ons of the D VD player (paus e, r ewind , et c.) fr om the CD/D VD contr ol buttons on the keyboar d. Ref er to Adjusting[...]

  • Page 38

    M Y P RESARIO — G ETTING S TARTED U SING Y OUR C OM PUTER 3-17 Creating Your Own CDs CDs are crea ted using th e Adaptec Easy CD Cr eator (avai lable on select models). V arious u ses of the CD-R W drive are s hown below: Note: Confirm that th e Easy CD Creator software has been ins talled before you begin creating CDs. Note: There is an exten si[...]

  • Page 39

    3-18 U SIN G Y OUR C OMP UTER M Y P RESARIO — G ET TING S TARTE D[...]

  • Page 40

    M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4- 1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Basic Conce pts, 4-2 Com p a q Co n n ec t i on Helper , 4-3 Internet Connec tion, 4-4 We b S e a r c h e s , 4 - 5 eMail, 4-6 Conten t Advisor, 4- 10 We l c o m e t o the W eb In just a few moments, y ou will be on the [...]

  • Page 41

    4-2 W ELCOM E TO THE W EB M Y P RESARIO — G ETTING S TARTE D Basic Concepts Inter net , W e b, U RL, hyperli nks, cyberspace — sound conf using? The In ternet defi nitely has its own te rminology . T ake a few moments to understa nd some basi c concepts th at will hel p you start surfing the W eb. T o begin sur fing, you need to est abli sh an [...]

  • Page 42

    M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-3 Compaq Connection Helper After yo u have signed up with an Inte rne t S ervi ce Provider (ISP), (see “ Setting Up Y our Computer ” in Chapte r 2) there a re a few thin gs you need to kno w to be ab le to surf the W eb. If you c hoose Compaq.NET power ed by MSN as your ISP , the Inte r[...]

  • Page 43

    4-4 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTE D Intern et Co nne ction W eb p age s are viewed with a W eb browser , suc h as Microsoft Intern et Explorer or Net scape Navigator . A W eb browser is a program t hat lets you view and explor e information on the W eb. Common featur es of a W eb brow ser include: ➜ Home page — your s [...]

  • Page 44

    M Y P RESARIO — G ETTING S TARTED W ELCO ME TO THE W EB 4-5 Web S e arche s One way to f ind what you ’ re l ooking for on the W eb is to use a sear ch engine — your personal guide to the W eb. A search engine tak es inform ation that i s scattered on W eb sit es all arou nd the worl d an d lists it fo r ea sy viewing a nd printing. Web S ear[...]

  • Page 45

    4-6 W ELCOME TO THE W EB M Y P RES A RIO — G ETTING S TARTE D eMail eMai l (el ect ronic mail) is very si milar to t he mail the postal carrier del ivers to your home or offic e — excep t mu ch fa ster . Y ou can send l etters, pictur es, postcards — even music and video clips — to frien ds, fa mily , and co-worke rs in an inst ant. Outlook[...]

  • Page 46

    M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-7 T o send and r eceive eMai l, you need a n eMail address so that yo ur Internet Se rvice Provider (ISP) will know wher e to “ pick u p ” and “ deliver ” mail. The My Presario — Lear ning More guide on this CD has information on f inding eMail addr esses. eMail extensions identif[...]

  • Page 47

    4-8 W ELCOME TO THE W EB M Y P RESARIO — G ET TING S TARTED Now that yo u ’ ve con nect ed to an ISP , set up Outl ook Express, and have an Inter net addr ess , it ’ s t ime to write yo ur first eMail message. eMail addresses ar e written in a very specific way . Be s ure the eMail ad dr ess you ente r contains no spaces and h as a period aft[...]

  • Page 48

    M Y P RESARIO — G ETTING S TARTED W ELCOME TO THE W EB 4-9 Reading Your Outlook Exp ress eMail Messages 1. Press t he Instant eMail ƒ button on t he Internet keyb oard. 2. Click Inb ox . New messages app ear in bold t ype. 3. Double -click the m essage t o display th e message t ext. 4. Click th e Close button i n the upper righ t corner of t he[...]

  • Page 49

    4-10 W ELCOME TO THE W EB M Y P RESARIO — G ETTING S TARTE D Content Advisor The Inte rnet provide s you with acc ess to a wide variet y of inform ation; however , some information may not be s uitable for every vi ewer . W ith Content Advisor , you can: ➜ Control In ternet acce ss. ➜ Set up a pas sword. ➜ Set up a l ist of W eb si tes that[...]

  • Page 50

    M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 5-1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Co m m o n Ta s k s In this chapter , you learn ho w to perform so m e of th e more common activ ities with your new Intern et PC . More d etail s ab out th ese and other eve ryday activit ies can be found on the My Pr esario ?[...]

  • Page 51

    5-2 C OMMON T ASKS M Y P RESARIO — G ETTING S TAR TED Print Basics T o print on e or more pages from a doc ument file or W eb page, yo u have to connect your printer and insta ll th e nece ssa ry soft ware . Th ese p roce dur es are de tail ed in t he “ Setting Up Y our Computer ” chapter in this gui de. Note: T o see what the document will l[...]

  • Page 52

    M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 5-3 Game s Y ou s hould always use the same disc dr ive (CD- R OM or D VD-R OM) that you used to install the gam e when you pla y the game . If you experience pr oblems i nst alling or pl ayin g a game, c onta ct th e gam e manufactur er f or assistance , or visit their W eb site for upda tes. Did [...]

  • Page 53

    5-4 C OMM ON T ASKS M Y P RESARIO — G ETTING S TARTED Software Y ou may want to purc hase and inst all additi onal softwar e. Software ca n be instal led from a CD, DVD, or diske tte, and it can be downloaded from a W eb site. The inst allation pr ocess should a utomaticall y begin when you inser t the CD into the pr ope r disc driv e. If the ins[...]

  • Page 54

    M Y P RESARIO — G ETTING S TARTED C OMMON T ASKS 5-5 If you do wnload softwar e from a W eb site , foll ow th e insta llat ion instru cti ons usuall y displayed on the W eb pag e. If installa tion instru ctions ar e not avail abl e, com ple te the steps list ed h ere. Bef or e downl oading f iles fr om the Internet, make sur e that call-w aiting [...]

  • Page 55

    5-6 C OMM ON T ASKS M Y P RESARIO — G ETTING S TARTE D[...]

  • Page 56

    M Y P RESARIO — G ETTING S TARTED N EED S OM E H ELP ? 6-1 In This Chap ter In This Chap ter In This Chap ter In This Chap ter Need Some Help? This chapt er provides inf ormation on how t o identify and fix common probl ems that could o ccur with you r computer . W ithout contacti ng a technic ian, you can eas ily diagnose and fix many computer p[...]

  • Page 57

    6-2 N EED S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Helpful Hints F or Compaq .NET tec hnical support, dial (toll free) 1-80 0-952-3513. F or Compaq .NET customer support, dial (toll free) 1-80 0-952-3512. T o avoid long-dis tance char g es w hen connecting to the Internet, al ways use a local ar ea teleph one number . F or a dditiona l tr [...]

  • Page 58

    M Y P RESARIO — G ETTING S TARTED N EED S OM E H ELP ? 6-3 Recovery CD The Recover y CD can reins tall the so ftwa re to th e stat e it wa s in w hen you purchase d the computer . Y ou also have the option of restor ing your comp uter to the way i t was when you perfor med the last Use r Backup. ▲ Caution: Everythi ng added to the drive since t[...]

  • Page 59

    6-4 N EED S OM E H ELP ?M Y P RESARIO — G ETTING S TARTE D Troubleshooting If a so luti on do es n ot fix your prob lem, try all solu tions for th e symptom or try the s oluti on a se co nd Symptom No soun d. Informa tion in th is section is divided into thre e areas: Sy mptom, Problem, and Solu tion. The Sy m ptom line de scri bes the sy mpto m [...]

  • Page 60

    M Y P RESARIO — G ETTING S TARTED N EED S OME H EL P ? 6-5 Symptom CD-ROM, CD- R W , or DVD-ROM drive cannot read a disc or takes too long to start . Record ing a udio CD s is diffic ult or impossible. CD-ROM, CD-RW, or DVD-ROM Pro blem Solution CD has been inserted incorrectly . Reinsert the CD with the label facing the proper direct ion. The DV[...]

  • Page 61

    6-6 N EE D S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Symptom Not reading drive: “ Ab ort, Retry , Fail? ” message appears. “ Non-system disk or disk error ” message is displayed. Diskette drive light stays on. Diskette Driv e Problem Solution A non -for ma tted diskette has been inserted. T o format the diskette: 1. Double-click the[...]

  • Page 62

    M Y P RESARIO — G ETTING S TARTED N EED S OME H ELP ? 6- 7 Diskette drive cannot save info rma tion to di ske tte. Symptom Diskette has been improperly inserted. Remove the diskette and reins ert it as follows: Insert the edge with the sliding cov er into the drive. Push the diskett e, arrow pointing toward the computer , all the way in until t h[...]

  • Page 63

    6-8 N EED S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Diskette drive cannot read a diskette. Symptom Diskette drive has failed. Call Compaq T ech nical Support. Refe r to your Certificate of W arranty for details. Diskette is not form at ted. T o format the diskette: 1. On the W indo ws de skto p, do uble-click the My Computer ic on. 2. Selec[...]

  • Page 64

    M Y P RESARIO — G ETTING S TARTED N EED S OM E H ELP ? 6-9 Symptom Screen is blank, and monitor power light is not lit. Screen is blank. Displa y (Mon itor) Pro blem Solution Moni tor po wer cable is not c onnected to monitor or wall outlet. Reconnect the power plug on the b ack of the monitor and to a gr ounded (earthed) wall outlet. Monit or is[...]

  • Page 65

    6-10 N EED S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Symptom Computer does not respond, or seems to be locked up. Hard drive error message is displayed . Hard drive fault protection error message is disp layed. Hard Drive Pro blem Solution Program in use has stopped responding to comm ands. Attempt a normal Windows shutdown. If this fails, [...]

  • Page 66

    M Y P RESARIO — G ETTING S TARTED N EED S OME H EL P ? 6-11 Symptom Cannot connect to the Int ernet. Cannot automatically launch Internet programs . Internet takes too lon g to download W eb sites. Interne t Access Pro blem Solution Internet Service Provider (ISP) account is not prope rl y se t up. V erify Internet settings, or contact your ISP f[...]

  • Page 67

    6-12 N EE D S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Keyboard and Scroll Mouse Pro blem Solution Keyboa rd connecto r is not pr ope rly conn ected. 1. On the Windows taskbar , c lick the St art button. 2. On the Start menu, clic k Shut Down... The Shut Do wn Wi ndo ws d ialog b ox is dis play ed. 3. Select the Shut d own option. 4. Click O[...]

  • Page 68

    M Y P RESARIO — G ETTING S TARTED N EED S OME H EL P ? 6-13 Memory Problem Solution All memory in comput er i s bein g used by open programs, and memory is needed for desir ed ta sk. T o avoid Windows automa tically running unnece ssar y program s at startup: 1. From th e Windo ws desktop, c lick the Star t button. 2. Sele ct Run . 3. In the Open[...]

  • Page 69

    6-14 N EED S OME H ELP ?M Y P RESARIO — G ETTING S TARTE D Power Pro blem Solution Line voltage selection switch is not in the proper position for your region (115V/ 230V). Set the line voltage selection switch to the correct setting for your region, or call Compaq T ech nic al Su ppor t for a ssi sta nce. Refer to your Certificate of W arranty f[...]

  • Page 70

    M Y P RESARIO — G ETTING S TARTED N EED S OM E H ELP ? 6-15 System files may have been d amaged. Insert a start-up diskett e or Windo ws Star t-Up diskette t o restart your comput er . 1. Insert a start-up diskette in to the diskette drive. 2. Restart your computer . 3. At t he A:> prom pt, ty pe SYS C: and press t h e Enter key . Th e followi[...]

  • Page 71

    6-16 N EED S OME H EL P ?M Y P RESARIO — G ETTING S TARTE D[...]

  • Page 72

    M Y P RES ARIO – G ETTING S TARTED I ND EX -1 Symbols @ sign 4-7 A Activit y button, desc ribed 3-5 Adaptec Eas y CD Creator, crea ting CDs 3-17 Add/Remove Pr ograms 5-4 Alta Vis ta, Web brouser 3 -5 America Onl ine, see AOL AOL connecti ng with icon 4-3 searc hin g arrow key s 3-2 audio playing a CD 3-15 speaker port 2-2 Audio-In port, descri be[...]

  • Page 73

    I NDEX -2 M Y P RES ARIO – G ETTING S TARTE D Reta il/Af fini ty Ce ntral 3 -5 Search 3- 5, 4-5 Send and Rec eive 4-6 Sleep 3- 8 Start 4 -3 Stop 3-15 volume control ling 3-7 down 3-7 up 3-7 C cable s power 2-3 speaker and microphone 2 -3 telepho ne 2-3 CD/DVD-ROM drive Compaq DVD Player 3-16 control buttons descri bed 3-4 Eject/ LoadCD 3-4 Fast F[...]

  • Page 74

    M Y P RES ARIO – G ETTING S TARTED I ND EX -3 E ele ctro nic do cu ment s, d efi ned 1- 3 eMai l accessi ng via keyboar d button 3-5 address criteria 4-7 button 3 -5 Close but ton 4-9 defined 4-6 Dele te ke y 4-9 extensi ons 4-7 Hotmail 4- 6 Inbox 4-9 Insta nt eM ail 4- 8 message wi ndow 4-8 Message/Ne w Message 4-8 New Mail 4-8 Outl ook Expr ess[...]

  • Page 75

    I NDEX -4 M Y P RES ARIO – G ETTING S TARTE D Insta nt eM ail 4- 6 Insta nt e Mail b utto n 4- 9 Insta nt In tern et bu tto n 3-5 Inter net defined 4-2 hyperli nk 4-2 instant access butt on 2-5, 3-5 launchi ng favorite activ ty 3-5 parenta l controls 4-10 passwo rd 4-6 problems wit h 6-11 restri ctin g con tent 4 -10 searchi ng 4-10 Inter net bu [...]

  • Page 76

    M Y P RES ARIO – G ETTING S TARTED I ND EX -5 N Netscape Navigator 4-4 numeri c keys 3-2 O Outlook Ex press descri bed 4-6 Inbox 4-9 setti ng up 4-6 P parall el port illus trat ed 2-2 parenta l controls, Internet se ttings 4 -10 passwo rd Cont ent Ad visor 4-1 0 passwo rd, rememberi ng 4-6 ports 1394, ill ustrated 2-2 Audio-In 3-12 for connect in[...]

  • Page 77

    I NDEX -6 M Y P RES ARIO – G ETTING S TARTE D serial port, illu strated 2-2 sleep mode custom izing 3-8 descri bed 3-8 recogni zing 6-9 softw are accessi ng with mouse 3- 10 downloadi ng 5-5 insta llin g dow nloa ded files 5-5 speak ers Audio In p ort 3-12 casset te player 3-12 CD player 3 -12 MP3 player 3-12 playing audio through 3-12 turning on[...]