Compaq 407511-002 manual

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Table of contents for the manual

  • Page 1

    b Main tenan ce and Ser vice Gui de Co mpaq Pr es ari o V5 000 Notebook P C Doc ument P art Number : 40 7 511-00 2 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensiv e information on identifying computer features, components, and spare parts; troubleshooting computer proble[...]

  • Page 2

    © Copyright 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. AMD, Sempron, T urion, and combinations thereof, are trademarks of Advanced Micro De vices, Inc. Bluetooth is a trademark owned b y its proprietor and used by He wlett-Packard Company under license. SD Log[...]

  • Page 3

    Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

  • Page 4

    iv Maintenance and Servi ce Guide Cont en ts 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Subcomponent s . . . . . . . . . . . . . 3–12 3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . . .[...]

  • Page 6

    vi Maintenance and Servi ce Guide Cont en ts 6 Specifications A Screw Listing B Software Update and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index[...]

  • Page 7

    Maintenance and Serv ice Guide 1–1 1 Product Des c ription The Compaq Presario V5000 Notebook PC of fers advanced modularity , Mobile AMD Semp ron™ and AMD T urion™ 64 Mobile T echnology processors , and extensi ve multimedia support. Compaq Pr esar io V5 000 Notebook PC[...]

  • Page 8

    1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 F e a t u r e s ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3 Uni versal Serial Bus ports and the follo wing components: ■ PC Card slot ?[...]

  • Page 9

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 ■ T ouchPad pointing de vice, including dedicated horizontal and vertical scroll re gions ■ Integrated 10Base-T/100Base-TX Ethernet local area network (LAN) network interf ace card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11 jack ■ Integrated wireless support[...]

  • Page 10

    1–4 Maintenance and Servi ce Guide Produc t Descr iption ■ Connectors: ❏ Audio-in (microphone) ❏ Audio-out (headphone) ❏ Memory Reader (select models only) ❏ Expansion port 2 ❏ ExpressCard slot ❏ External monitor ❏ IEEE 1394 (select models only) ❏ PC Card (select models only) ❏ Po wer ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ [...]

  • Page 11

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 3. W ait approximately 5 minutes. 4. Replace the R TC battery and reassemble the computer . 5. Connect A C po wer to the computer . Do not reinsert an y batteries at this time. 6. T urn on the computer . All passwords and CMOS settings ha ve been cleared. 1. 3 P o w e r M a n a g e m e n t[...]

  • Page 12

    1–6 Maintenance and Servi ce Guide Produc t Descr iption 1 .4 External C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F ront C omponents[...]

  • Page 13

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 1 Front Components Item Component Function 1P o w e r l i g h t ■ On: Computer is turned on. ■ Off: Computer is off or in hibernation. ■ Blinking: Computer is in standby . 2B a t t e r y l i g h t ■ On: A batter y is charging or is close to full charge capacity . ■ O[...]

  • Page 14

    1–8 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the computer are sho wn below and described in T able 1-2. R ight-Si de Compone nts Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Connects an optional headphone or powered stereo speak ers. Also [...]

  • Page 15

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 The external components on the rear panel of the computer are sho wn below and described in T able 1-3. Rea r P a n e l C om p o n en t s Ta b l e 1 - 3 Rear P anel Components Item Component Function 1 Batter y ba y Holds a batter y . 2 V ent Provides airflo w to cool inter nal components.[...]

  • Page 16

    1–10 Maintenance and Servi ce Guide Produc t Descr iption The external components on the left side of the computer are sho wn below and described in T able 1-4. Lef t -Sid e Comp on en ts Ta b l e 1 - 4 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . ✎ The purpose of secu[...]

  • Page 17

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–11 4 RJ-45 (network) jack Connects a network cable (not included). 5 Expansion por t 2 Connects t he computer to an optional docking de vice. ✎ The computer has only one expansion port. The term e xpansion por t 2 describes the type of expansion port. 6 USB por ts (2) Connect optional USB [...]

  • Page 18

    1–12 Maintenance and Servi ce Guide Produc t Descr iption The standard ke yboard components of the computer are shown belo w and described in T able 1-5. Standar d K e yboar d Components[...]

  • Page 19

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–13 T able 1-5 Standard K eyboar d Components Item Component Function 1 F1 to F12 ke ys (12) P erf or m system and application tasks. When combined with Fn , function ke ys perfo r m additional tasks as hotkeys . 2 caps lock ke y Enables caps loc k and tur ns on the caps lock light. 3 Fn ke y[...]

  • Page 20

    1–14 Maintenance and Servi ce Guide Produc t Descr iption The computer top components are sho wn below and described in T able 1-6. To p C o m p o n e n t s[...]

  • Page 21

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–15 T able 1-6 T op Components Item Component Function 1 caps lock light On: Caps lock is enab led. 2 Wireless button T urns the wireless functionality on or off , but does not create a wireless connection. ✎ To establish a wireless connection, a wireless network must already be set up. 3 P[...]

  • Page 22

    1–16 Maintenance and Servi ce Guide Produc t Descr iption The computer T ouchPad components are sho wn belo w and described in T able 1-7. T ouc hP ad C omponents[...]

  • Page 23

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–17 T able 1-7 T ouchP ad Components Item Component Function 1 T ouchP ad Mov es the pointer and selects or activates items on the screen. Can be set to perf or m other mouse functions, such as scrolling, selecting, and double-clic king. 2 T ouchP ad horizontal scroll zone Scrolls left or rig[...]

  • Page 24

    1–18 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the computer are sho wn below and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Optical drive Suppor ts an optical disc , such as a C D o r DV D. 2 Labels area Contains the serial number and ot[...]

  • Page 25

    Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–19 5 V ents (2) Provide airflow to cool internal components. Ä T o pre vent ov erheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillows or thick rugs or clothing, to bloc k airflow . 6 Memory/Mini PCI module compar tment cov er [...]

  • Page 26

    1–20 Maintenance and Servi ce Guide Produc t Descr iption 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The [...]

  • Page 27

    Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARNIN G: Only au thori z ed techni ci ans trained b y HP should r epair this equipment . All tr oubleshooting and r epair pr ocedure s are det ailed to allo w only subas sembly-/module-level r epair . Because o f the comple xity of the indi vi dual boards and suba ssemblies , do not attem[...]

  • Page 28

    2–2 Maintenance and Servi ce Guide T r oubleshooting 2. Select the File , Security , Diagnostics , or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sav e changes and exit , and then press enter . – or – ❏ Select File > Ignore changes and exit , and then press enter . – or – ❏[...]

  • Page 29

    T r oubleshooting Maintenance and Serv ice Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete an Setup pass word. P ow er-On Pass word Enter , change, or delete a po wer-on pass word. P assw ord Options (P assw ord options can be selected only when a power-on pas[...]

  • Page 30

    2–4 Maintenance and Servi ce Guide T r oubleshooting Selectin g from the Diagnostic s Menu Ta b l e 2 - 3 Diagnostics Menu Select T o Do This HDD Self-T est Options Run a quick comprehensiv e self test on hard drives in the system that suppor t the test f eatures. Memor y Check Run a quick comprehensiv e test on system memor y on the f ollowing c[...]

  • Page 31

    T r oubleshooting Maintenance and Serv ice Guide 2–5 Selec ting from th e S y s tem Configura tion Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Computer Setup language. Boot Options Enable/disab le MultiBoot, which sets a star tup sequence that can includ e most bootab le devices and media in the system. De[...]

  • Page 32

    2–6 Maintenance and Servi ce Guide T r oubleshooting 2.2 T roubl eshooting Flo wch ar ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P a[...]

  • Page 33

    T r oubleshooting Maintenance and Serv ice Guide 2–7 Flo wch ar t 2. 1—Initi al T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- tioning Device[...]

  • Page 34

    2–8 Maintenance and Servi ce Guide T r oubleshooting Flo wch ar t 2.2—No P o w er , P art 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC [...]

  • Page 35

    T r oubleshooting Maintenance and Serv ice Guide 2–9 Flo wc har t 2.3—No P o w er , P art 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n ? Check batter y pack by recharging it, moving it to another computer , Pow e r o n ? Done Y Replace p[...]

  • Page 36

    2–10 Maintenance and Servi ce Guide T r oubleshooting Flo wch ar t 2.4—No P o w er , P art 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er so urce . Internal or external AC adapter? Done Done Done Done Po we r o n ? Pow e r o n ? Po we r o n ? Plug directly into AC outlet. Po we r L E D[...]

  • Page 37

    T r oubleshooting Maintenance and Serv ice Guide 2–11 Flowc ha r t 2.5 —N o P o wer , Part 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if applic[...]

  • Page 38

    2–12 Maintenance and Servi ce Guide T r oubleshooting Flo wch ar t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vide[...]

  • Page 39

    T r oubleshooting Maintenance and Serv ice Guide 2–13 Flo wch ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and [...]

  • Page 40

    2–14 Maintenance and Servi ce Guide T r oubleshooting F lo wch art 2 .8 — Non f un cti o ni ng Do ck ing De vi ce (if applicable ) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall com[...]

  • Page 41

    T r oubleshooting Maintenance and Serv ice Guide 2–15 Flo wch ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P art 1. ” Reset power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections[...]

  • Page 42

    2–16 Maintenance and Servi ce Guide T r oubleshooting Flowch ar t 2. 1 0—N o OS Loa di ng , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P art 2. ” Reseat external hard drive. OS loading? Done B[...]

  • Page 43

    T r oubleshooting Maintenance and Serv ice Guide 2–17 Flowc ha r t 2. 1 1—N o OS L oa di ng , Ha rd Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P art 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go t[...]

  • Page 44

    2–18 Maintenance and Servi ce Guide T r oubleshooting Flowc ha r t 2. 1 2— No OS L oa din g , H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P art 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on diske[...]

  • Page 45

    T r oubleshooting Maintenance and Serv ice Guide 2–19 Flo wch ar t 2. 1 3—N o OS Loadin g , Disk ette Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for syste[...]

  • Page 46

    2–20 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 4—No OS Loadin g , Opti cal Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device .[...]

  • Page 47

    T r oubleshooting Maintenance and Serv ice Guide 2–21 Flo wc har t 2. 1 5—No Au dio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Y[...]

  • Page 48

    2–2 2 Maintenance and Servi ce Guide T r oubleshooting Flo wc har t 2. 1 6—N o Audio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Don[...]

  • Page 49

    T r oubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wch ar t 2. 1 7—Nonfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Re[...]

  • Page 50

    2–2 4 Maintenance and Servi ce Guide T r oubleshooting Flo wch ar t 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. OK?[...]

  • Page 51

    T r oubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wch ar t 2. 1 9—Nonfun c tioning P ointing De v ice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace i[...]

  • Page 52

    2–2 6 Maintenance and Servi ce Guide T r oubleshooting Flo wch art 2.20—N o Net wor k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers [...]

  • Page 53

    Maintenance and Serv ice Guide 3–1 3 I llustra ted P ar ts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer . Seri al Nu mber [...]

  • Page 54

    3–2 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.2 Comp uter M ajor Com ponents Comp ut er Ma jor Com po ne nt s[...]

  • Page 55

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P ar t Number 1 Display assemb lies (include display cab le, wireless antenna transceiv ers, and antenna cables) 15.4-inch, WXGA with BrightView 15.4-inch, WXGA antiglare 407842-001 407840-001 ✎ Refer to [...]

  • Page 56

    3–4 Maintenance and Servi ce Guide Illustrated P arts Catalo g Comp ute r Major Componen ts[...]

  • Page 57

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number Cable Kit , 407775-001 6a 6b 6c 6d Includes: Bluetooth module cable USB/audio board cable P ow er connector cable ✎ The power connector cable is al so available using spare part [...]

  • Page 58

    3–6 Maintenance and Servi ce Guide Illustrated P arts Catalo g Comp ute r Major Componen ts[...]

  • Page 59

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number Plastics Kit 407779-001 11a 11b 11c 11d Includes: PC Card slot bezel ExpressCard slot bezel Hard drive cov er (includes 2 captiv e screws) ✎ The hard drive cover is also avai lab[...]

  • Page 60

    3–8 Maintenance and Servi ce Guide Illustrated P arts Catalo g Comp ute r Major Componen ts[...]

  • Page 61

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 15 Heat sink (includes thermal paste) Thermal paste 403827-001 407817-001 16 Fan assemb ly 407808-001 17 USB/audio board (includes USB/audio board cab le) F or use with full-featur[...]

  • Page 62

    3–10 Maintenance and Servi ce Guide Illustrated P arts Catalo g Comp ute r Major Componen ts[...]

  • Page 63

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 22 Memory modules , 1-DIMM SD Memor y Cards (not illustrated) 1024 MB 512 MB 256 MB 403800-001 403799-001 407843-001 512 MB 256 MB 407316-001 403573-001 23 RTC battery (includes t[...]

  • Page 64

    3–12 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3. 3 Disp lay Assembly Subcom ponents[...]

  • Page 65

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–13 T able 3-2 Display Assemb ly Subcomponents Spare P ar t Number Information Item Description 1a 1b Display Plastics Kit Includes: ■ Displa y bezel ■ Displa y enclosure ■ Displa y hinge base cov ers (not illustrated) ■ Displa y hinge cove rs (not illustrated) 407793-001 2 Displ[...]

  • Page 66

    3–14 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.4 P la stic s Kit T able 3-3 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit 407779-001 1 Includes: Memor y/Mini PCI module compar tment cover (includes 2 captiv e screws , secured by C-clips) 2 Hard drive co ver (includes 2 capt iv e [...]

  • Page 67

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–15 3.5 Cab le Kit Ta b l e 3 - 4 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit 407775-001 1 Includes: T ouchP ad cable 2 Bluetooth module cable 3 USB/audio board cable 4 Modem connector cable 5 P ower connector cab le ✎ The power connector ca[...]

  • Page 68

    3–16 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.6 M a s s S t ora ge D e vi ce s[...]

  • Page 69

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–17 Ta b l e 3 - 5 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame and connector) 5400-r pm, 80-GB 407852 -001 4200-rpm, 120-GB 4200-r pm, 100-GB 4200-r pm, 80-GB 4200-r pm, 60-GB 4200-r pm, 40-GB 407853-001 407851-00[...]

  • Page 70

    3–18 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.7 Miscell aneous (N ot I llustra ted) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P ar t Number All-in-one media cable 375759-001 Analog TV tuner 407941-001 A udio Y-cable 2 379452-001 Composite S-Video and audio cable 407939-001 D VB-T[...]

  • Page 71

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–19 Pow e r c or d s Fo r u s e i n : A ustralia 403811-011 Canada, F rench Canada, and the United States 403811-001 Denmark 403811-081 F rance, Germany , and Spain 403811-021 Israel 403811-BB1 The United Kingdom 403811-031 Switzerland 403811-111 Italy 403811-061 Screw Kit (includes the [...]

  • Page 72

    3–20 Maintenance and Servi ce Guide Illustrated P arts Catalo g 3.8 Sequen tial P art N umber Listin g Ta b l e 3 - 7 Sequential P ar t Number Listing Spare P ar t Number Description 309674-001 USB tra vel mouse 364727-001 USB digital drive 371693-001 Wired headset with volume control 392557-001 802.11b/g WLAN Mini PCI communications module f or [...]

  • Page 73

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–21 403811-021 P ow er cord for use internationally 403811-031 P ow er cord for us e in the United Kingdom 403811-061 P ow er cord for use in Italy 403811-081 P ow er cord for use in Denmark 403811-111 P ow er cord for use in Switz erland 403811-BB1 P ow er cord for use in Isr ael 403827[...]

  • Page 74

    3–2 2 Maintenance and Servi ce Guide Illustrated P arts Catalo g 407809-001 ExpressCard assembly 407812-001 T ouchP ad brack et 407816-001 R TC batter y (includes tape) 407817-001 Thermal paste 407821-001 Brack et Kit 407823-001 T op cov er f or use with full-featured computers 407824-001 T op cov er f or use with defeatured computers 407827-001 [...]

  • Page 75

    Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 3 407852-001 5400-rpm, 80-GB hard dr ive 407853-001 4200-rpm, 120-GB hard dr ive 407856-001 K eyboard f or us e in the United States 407856-031 K eyboard f or use in the United Kingdom 407856-051 K eyboard f or use in F rance 407856-061 K eyboard f or use in Italy 407856-071 K eyboard[...]

  • Page 76

    3–2 4 Maintenance and Servi ce Guide Illustrated P arts Catalo g 412176-001 D VB-T TV tuner antenna 413100-001 D VD/CD-RW Combo Drive 413101-001 D VD±RW and CD-R W Double-La yer Combo Driv e 413102-001 D VD/CD-RW Doub le-Lay er Combo Drive with LightScribe 415493-001 Base enclosure f or use wi th full-featured computer models 415494-001 Base enc[...]

  • Page 77

    Maintenance and Serv ice Guide 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.y 4. 1 T ools Required Y ou will need the following tools to complete the remov al and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 and P1 scre wdriv[...]

  • Page 78

    4–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) [...]

  • Page 79

    Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–3 4. 3 Pr e v enti ng Damage t o Re mo v able Dri v es Remov able dri ves are fragile components that must be handled with care. T o prevent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before remov[...]

  • Page 80

    4–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.4 Pre v enting El ec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks b uilt into many inte grated circuits provide some protection, b ut in ma[...]

  • Page 81

    Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–5 4.5 P ac k a gin g and T ransportin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-se[...]

  • Page 82

    4–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es 4.6 W orkstation Preca utions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wo[...]

  • Page 83

    Remo val and R eplacement Pr eliminarie s Maintenance and Serv ice Guide 4–7 4.7 Groundin g Eq uipm ent an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10[...]

  • Page 84

    4–8 Maintenance and Servi ce Guide Remo val and R eplacement Pr eliminari es T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Ev[...]

  • Page 85

    Maintenance and Serv ice Guide 5–1 5 Remo v al an d Repl acem ent Procedur es This chapter provides remo val and replacement procedures. There are as many 94 scre ws, in 13 dif ferent sizes, that may hav e to be remov ed, replaced, or loosened when servicing the computer . Make special note of each screw size and location during remov al and repl[...]

  • Page 86

    5–2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Seri al Nu mber Location[...]

  • Page 87

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disasse mbly Sequence C hart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassembly Batter y 0 5.4 Hard Dri[...]

  • Page 88

    5–4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es Section Description # of Screws Remo ved 5.9 Optical Drive 1 to remove the optical driv e, 2 to remov e the optical drive brack et 5.10 Switch Cov er 2 5.11 Key b o a r d 4 5.12 Displa y Assembly Displa y bezel Displa y hinge base covers Displa y panel Displa y release hook[...]

  • Page 89

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Preparing th e Co mpu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating syste[...]

  • Page 90

    5–6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 4. Remov e the battery by follo wing these steps: a. T urn the computer upside do wn with the front to ward you. b . Slide the battery release latch 1 to the left. (The battery disengages from the computer .) c. Lift the front edge of the battery 2 and swing it back to re m[...]

  • Page 91

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 5 .4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 5.3 ). Hard Drive Spare P art Number Information 5400-r pm, 80-GB 407852-001 4200-r pm, 120-GB 4200-r pm, 100-GB 4200-r pm, 80-GB 4200-r pm, 60-GB 4200-r pm, 40-GB 407853-001 407851-001 410054-001 407[...]

  • Page 92

    5–8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 2. Loosen the two Phillips PM2.5×5.0 capti ve scre ws 1 that secure the hard dri ve cov er to the computer . 3. Lift the rear edge of the hard dri ve cov er 2 , and then swing it up and forward and remo ve it. ✎ The hard dri ve cov er is included in the Plastics Kit, spa[...]

  • Page 93

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–9 4. Use the tab 1 to slide the hard dri ve to the right, and then lift the hard driv e 2 from the hard driv e bay . Re mov ing the Hard Dr i ve[...]

  • Page 94

    5–10 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. Remov e the four Phillips PM3.0×4.0 hard driv e frame scre ws 1 that secure the hard driv e frame to the hard driv e. 6. Slide the hard dri ve 2 a way from the hard driv e to remov e it. Re mov ing the Hard Dr i ve F r ame Re verse the abov e procedure to reassemble an[...]

  • Page 95

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–11 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-backed rubber pads. The feet are included in the Plastics Kit, spare part number 407779-001. Rep l a ci n g t h e Co m p ut e r Fe et[...]

  • Page 96

    5–12 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 6 M e m o r y M o d u l e 1. Prepare the computer for disassembly (refer to Section 5.3 ). Memory Module Spare Part Number Information Memor y modules (1 DIMM) 1024 MB 512 MB 256 MB 403800-001 403799-001 407834-001[...]

  • Page 97

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–13 2. Loosen the Phillips PM2.5×5.0 capti ve scre w 1 that secures the memory/Mini PCI module compartment cov er to the computer . 3. Lift the right side of the cov er 2 and swing it up and to the left and remov e it. ✎ The memory/Mini PCI module compartment cov er is inclu[...]

  • Page 98

    5–14 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 4. Remov e the two Phillips PM2.5×4.0 scre ws 1 that secure the memory shield to the computer . 5. Lift the left side of the shield 2 , and then swing it up and to the right. ✎ The memory shield is av ailable in the Bracket Kit, spare part number 407821-001. Remo v ing [...]

  • Page 99

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–15 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .) 7. Remov e the memory module by pulling the module a way from the socket at an angle 2 . ✎ Me[...]

  • Page 100

    5–16 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .7 Mini PCI Communi ca tions Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cov er ( Section 5.6 ). Mini PCI Communications Module Spare P ar t Number Information 802.11a/b/g WLAN module fo r use in Nor t[...]

  • Page 101

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–17 ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card. 3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications module. 4. Spread the two retaining tabs 2 on [...]

  • Page 102

    5–18 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 8 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cov er ( Section 5.6 ). 3. Remov e the Mini PCI communications module ( Section 5.7 ). 4. Remov e the R TC battery from the socket on the syst[...]

  • Page 103

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–19 5 .9 Optical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the left side to ward you. Optical Drive Spare P ar t Number Information D VD±RW and CD-R W Double-La yer Combo Drive D VD/CD-RW Doub le-Lay er Combo Dr ive with Ligh[...]

  • Page 104

    5–20 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 3. Remov e the Phillips PM2.5×5.0 screw 1 that secures the optical dri ve to the computer . 4. Insert a thin tool into the notch 2 on the back of the optical dri ve and push to disconnect the optical dri ve from the system board. 5. Remov e the optical driv e 3 . Remo v i[...]

  • Page 105

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–21 If it is necessary to replace the op tical dri ve bracket, perform the follo wing steps: 6. Position the optical dri ve with the connector to ward you. 7. Remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the optical dri ve bracket to the optical dri ve. 8. Remov e [...]

  • Page 106

    5–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 0 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the two Phillips PM2.5×5.0 scre ws that secure the switch cov er to the computer . Re mov ing the S w itch C ov er Sc re ws Switch Co ver Spare P ar t Number Information F or us[...]

  • Page 107

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 3. T urn the computer display-side up with front to ward you. 4. Open the computer as far as possible. 5. Insert a flat-bladed tool into the switch cov er notches behind the F1 , F5 , F11 , and insert ke ys 1 and lift up until the switch cove r 2 disengages from the comput[...]

  • Page 108

    5–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 1 Ke yb o a rd 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch cov er ( Section 5.10 ). Ke yboard Spare P art Number Information Denmark F rance F rench Canada International Italy 407856-081 407856-051 407856-121 407856-B31 407856-061 N[...]

  • Page 109

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 3. Remov e the four Phillips PM2.5×5.0 screws 1 that secure the ke yboard to the computer . 4. Lift the rear edge of the ke yboard 2 to release it from the top cov er . Rel e a s i ng t h e Keybo a rd[...]

  • Page 110

    5–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. Swing the ke yboard 1 forward until it rests on the palm rest. 6. Release the zero insertion force (ZIF) connector to which the ke yboard cable 2 is attached and disconnect the ke yboard cable 3 . 7. Remov e the keyboard assembly . Remo v ing the K e yboar d Re verse t[...]

  • Page 111

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 5 . 1 2 D ispla y Assem bl y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cov er ( Section 5.6 ). Display Assemb ly Spare P art Number Information ✎ All displa y assemblies include a displa y cable, wireless a[...]

  • Page 112

    5–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card. 3. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. 4. Remov e the two Phillips PM2.5×1[...]

  • Page 113

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 5. Remov e the switch cov er ( Section 5.10 ). 6. Remov e the keyboard ( Section 5.11 ). 7. Disconnect the display cable 1 from the system board. 8. Remov e the wireless antenna cables from the clips 2 in the top cov er . Disconnecting the Displa y and W ireles s Antenna C[...]

  • Page 114

    5–30 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es Ä CAUT ION: Support the display a ssembl y when r emov ing the fo llow ing scr e ws . Failur e to support the displa y assembl y can result in damage t o the display a ssembly and othe r computer components . 9. Remov e the four Phillips PM2.5×9.0 screws 1 that secure th[...]

  • Page 115

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–31 Display Assemb ly Subcomponents Spare P ar t Number Information Displa y Plastics Kit, includes: ■ Displa y bezel ■ Displa y enclosure ■ Displa y hinge base cov ers ■ Displa y hinge cov ers 407793-001 Displa y Hinge Kit, includes ■ Displa y hinges ■ Displa y rel[...]

  • Page 116

    5–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 11. Remov e the six rubber screw co vers 1 and 2 and the six Phillips PM2.5×7.0 scre ws 3 that secure the display bezel to the display assembly . ✎ The rubber scre w covers are a v ailable in the Display Screw Kit, spare part number 407795-001. The four rubber scre w c[...]

  • Page 117

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 ✎ The display bezel and display enclosure are av ailable in the Display Plastics Kit, spare part number 407793-001. 12. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enc[...]

  • Page 118

    5–34 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 14. Disconnect the display panel cable 1 and display backlight cable 2 from the display in verter board. Disconnecting the Displa y P anel Cables[...]

  • Page 119

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 ✎ The display hinge base cov ers are av ailable in the Display Plastics Kit, spare part number 407793-001. 15. If is necessary to replace the display hinge base cov ers, remov e the two Phillips PM2.5×5.0 scre ws 1 that secure the cov ers to the display enclosure. 16. R[...]

  • Page 120

    5–3 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 17. Remov e the four Phillips PM2.5×5.0 screws 1 that secure the display panel and in verter board to the display enclosure. 18. Remov e the display panel 2 and in verter board 3 . Remo v ing the Display P anel and Inv erter Board Display Assemb ly Subcomponents Spare P [...]

  • Page 121

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 ✎ The display hinge cov ers are av ailable in the Display Plastics Kit, spare part number 407793-001. 19. If it is necessary to replace eith er of the display hinge cov ers, detach the display hinge cov er clips 1 from the display hinge. 20. Swing the display hinge cov e[...]

  • Page 122

    5–38 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es ✎ The display release hook is av aila ble in the Display Hinge Kit, spare part number 407797-001. 22. If it is necessary to replace the display release hook, remov e the two PM2.5×5.0 scre ws 1 that secure the hook to the display enclosure. 23. Remov e the display relea[...]

  • Page 123

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 ✎ The display hinges are av ailable in the Display Hinge Kit, spare part number 407797-001. 24. If it is necessary to replace the display hinges, remov e the four Phillips PM2.0×4.0 scre ws 1 that secure each hinge to the display panel. 25. Remov e the display hinges 2 [...]

  • Page 124

    5–40 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es ✎ The wireless antenna transcei vers and cables are a vailable in the W ireless Antenna Kit, spare part number 410118-001. 26. If it is necessary to replace the wireless antenna transcei vers and cables, remov e the Phillips PM2.5×5.0 screws 1 that secure the wireless a[...]

  • Page 125

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–41 5. 1 3 B a s e E n c l o s u r e 1. Prepare the computer for disassembly ( Section 5.3 ) and then remov e the following components: a. Hard dri ve ( Section 5.4 )0 b . Memory/Mini PCI module compartment co ver ( Section 5.6 ) c. Optical dri ve ( Section 5.9 ) d. Switch cov [...]

  • Page 126

    5–4 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 2. Release the ZIF connector to which the T ouchPad cable 1 is connected and disconnect the T ouchPad cable 2 from the system board. ✎ The T ouchPad cable is included in the Cable Kit, spare part number 407775-001. 3. Remov e the two Phillips PM2.5×13.0 scre ws 3 that [...]

  • Page 127

    Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5 –4 3 4. T urn the computer upside do wn with the front to ward you. 5. Remov e the elev en Phillips PM2.5×13.0 scre ws that secure the base enclosure to the computer . Remo v ing the Base Enclo sure S cr ew s, P art 2[...]

  • Page 128

    5–44 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 6. Remov e the two Phillips PM2.5×5.0 scre ws 1 in the hard dri ve bay and and the three Phillips PM2.5×5.0 scre ws 2 in the battery bay that secure the base enclosure to the computer . Remo v ing the Base Enclo sure S cr ew s, P art 3[...]

  • Page 129

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 7. Lift up the front edge of the base enclosure 1 until it disengages from the top cov er . 8. Lift the base enclosure 2 straight up and remov e it. Remo v ing the Base Enclo sure Re verse the abov e procedure to install the base enclosure.[...]

  • Page 130

    5–46 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 4 Bluetoot h Modul e 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6 ) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( [...]

  • Page 131

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 2. Remov e the two Phillips PM1.5×3.0 scre ws 1 that secure the Bluetooth module to the top cov er . 3. Slide the Bluetooth module 2 out of the clip in the top cov er . 4. Disconnect the Bluetooth module cable 3 from the Bluetooth module. 5. Disconnect the Bluetooth modul[...]

  • Page 132

    5–48 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. 1 5 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.6 ) ■ Mini PCI communications module ( Sectio[...]

  • Page 133

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–4 9 2. T urn the top co ver right-side up with the front to ward you. 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the LED board cable 2 from the system board. Disconnecting the LED Boar d Cable[...]

  • Page 134

    5–50 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 4. T urn the top co ver upside do wn with the front tow ard you. 5. Disconnect the po wer connector cable 1 from the system board. ✎ The po wer connector cable is included with the Cable Kit, spare part number 407775-001, and is also av ailable using spare part number 41[...]

  • Page 135

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–51 7. Remov e the modem connector 1 from the clip in the top cov er and remov e the modem connector cable 2 from the routing channel in the top cov er . Remo v ing the Modem Connec tor Cable[...]

  • Page 136

    5–5 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 8. Disconnect the USB/audio board cable 1 from the USB/audio board. 9. Remov e the four PM2.5×5.0 screws 2 that secure the system board and USB/audio board to the top cov er . 10. Remov e the USB/audio board 3 from the top cover . ✎ The USB/audio board is av ailable us[...]

  • Page 137

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 3 11. Use the optical dri ve connector 1 to lift the left side of the system board 2 until it clears the top cov er . 12. Slide the system board 3 to the left at an angle and remov e it. Re mov ing the S ys tem Board[...]

  • Page 138

    5–54 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 13. Position the system board with the ExpressCard and PC Card assemblies facing up and the battery connector to ward you. 14. Disconnect the follo wing cables from the system board: 1 USB/audio board cable 2 Modem cable 3 Speaker cable ✎ The USB/audio board cable is inc[...]

  • Page 139

    Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–5 5 15. Set the USB/audio board cable and modem connector cable aside. 16. Lift the system board 1 and seperate the speakers 2 from the system board. ✎ The speakers are a vailable using spare part number 407785-001. Re mov ing the Speak ers Re verse the abov e procedure to i[...]

  • Page 140

    5–5 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 6 Disp l ay R elea se B ut ton ✎ The display release button components are spared with the top cove r . 1. Prepare the computer for disassembly ( Section 5.3 ) and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module com[...]

  • Page 141

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 7 2. Release the ZIF connector 1 on the T ouchPad board to which the T ouchPad cable is connected. 3. Disconnect the T ouchPad cable 2 from the T ouchPad board. ✎ The T ouchPad cable is included in the Cable Kit, spare part number 407775-001. 4. Remov e the T ouchPad cable[...]

  • Page 142

    5–5 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5. Remov e the four silver Phillips PM2.5×4.0 scre ws 1 and the two Phillips PM2.5×5.0 scre ws 2 that secure the T ouchPad bracket to the top cov er . 6. Remov e the T ouchPad bracke t 2 . Re mov ing the T ou chP ad Brac ket[...]

  • Page 143

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–5 9 7. Remov e the display release button swing arm 1 from the top cov er . 8. Push and hold the display release button 2 . 9. Remov e the display release button 3 and springs 4 from the top cov er . Remo v ing the Display R elease Button C omponents Re verse the abov e proced[...]

  • Page 144

    5–60 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 7 LED Bo ard 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6 ) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section [...]

  • Page 145

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–61 2. Remov e the two Phillips PM2.5×5.0 scre ws 1 that secure the LED board to the top cov er . 3. Remov e the LED board and cable 2 . Re mov ing the LED Board Re verse the abov e procedure to install the LED board.[...]

  • Page 146

    5–6 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 . 1 8 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6 ) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section[...]

  • Page 147

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–6 3 2. T urn the system board upside do wn with the expansion port 2 to ward you. 3. Remov e the four Phillips PM2.5×7.0 screws 1 that secure the heat sink to the system board. 4. Remov e the heat sink 2 . ✎ Due to the adhesi ve quality of the thermal paste located between [...]

  • Page 148

    5–64 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink[...]

  • Page 149

    Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–6 5 5. 1 9 P r o c e s s o r ✎ The computer may be equipped with a processor socket that features either a locking scre w or a release arm. Both types of sockets are documented in this section. Processor Spare P art Number Information ✎ All processor spare part ki ts inclu[...]

  • Page 150

    5–66 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6 ) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ( Section 5.10 ) e. K eyboard[...]

  • Page 151

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–6 7 ✎ Steps 2 and 3 apply to processor sockets equipped with a locking scre w . Refer to steps 4 through 6 for instructions on removing a processor from a sock et equipped with a release arm. 2. Use a flat-bladed scre wdriv er to turn the processor locking scre w 1 one-quart[...]

  • Page 152

    5–6 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es ✎ Steps 4 through 6 apply to processor sockets equipped with a release arm. 4. Slide the tip of the processor socket release arm 1 to the left until it clears the notch 2 on the processor socket. 5. Swing the processor socket release arm 3 up and forward as far as it wi[...]

  • Page 153

    Remo val and R eplacement Pr ocedures Maintenance and Servi ce Guide 5–6 9 5. 2 0 Fa n A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6 ) c. Optical dri ve ( Section 5.9 ) d. Switch cov er ([...]

  • Page 154

    5–7 0 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 2. T urn the system board upside do wn with the expansion port 2 docking connector to ward you. 3. Remov e the Phillips PM2.0×4.0 screw that secures the f an assembly to the system board. Re mov ing the F an Assembl y Scr e w , P art 1[...]

  • Page 155

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–71 4. T urn the system board right-side up with the e xpansion port 2 docking connector to ward you. 5. Disconnect the fan cable 1 from the system board. 6. Remov e the following scre ws: 2 One silver Phillips PM2.5×4.0 scre w that secures the expansion port 2 brack et and fa[...]

  • Page 156

    5–7 2 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 7. Slide the expansion port bracke t 1 away from the system board. 8. Remov e the fan assembly 2 . Re mov ing the F an Assembl y Re verse the abov e procedure to install the fan assembly .[...]

  • Page 157

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 3 5. 2 1 P C C a r d A s s e m b ly 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6 ) c. Optical dri ve ( Section 5.9 ) d. Switch co[...]

  • Page 158

    5–7 4 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 2. T urn the system board upside do wn with the expansion port 2 to ward you. 3. Remov e the two PM2.0×4.0 scre ws that secure the PC Card assembly to the system board. Re mov ing the PC C ard As sembl y Scr e ws[...]

  • Page 159

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–7 5 4. T urn the system board top-side up with the expansion port 2 to ward you. 5. Disengage the hooks 1 on the PC Card assembly from the slots on the PC Card connector 2 and remov e the PC Card assembly 3 from the system board. Re mov ing the PC C ard As sembl y Re verse the[...]

  • Page 160

    5–7 6 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 5 .2 2 ExpressC ard Assemb ly 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.6 ) c. Optical dri ve ( Section 5.9 ) d. Switch cov e[...]

  • Page 161

    Remo val and R eplacement Pr ocedures Maintenance and Serv ice Guide 5–77 2. T urn the system board upside do wn with the expansion port 2 to ward you. 3. Remov e the two PM2.0×4.0 scre ws that secure the ExpressCard assembly to the system board. Remo v ing the Expres sCar d Assembly S cr ew s[...]

  • Page 162

    5–7 8 Maintenance and Servi ce Guide Remo val and R eplacement Pr ocedur es 4. T urn the system board top-side up with the expansion port 2 to ward you. 5. Remov e the ExpressCard Assembly from the system board. Remo v ing the Expres sCar d Assembly Re verse the abov e procedures to install the ExpressCard assembly .[...]

  • Page 163

    Maintenace and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height F ront Rear Width Depth 3.50 cm 4.50 cm 35.79 cm 26.39 cm 1.38 in. 1.77 in. 14.09 in. 10.39 in. W eight With 17.0-inch displa y , optical drive and 8-cell battery 2.99 kg 6.60 [...]

  • Page 164

    6–2 Maintenace and Servi ce Guide Spe cificat ions Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperating[...]

  • Page 165

    Specific at ions Maintenace and Serv ice Guide 6–3 Ta b l e 6 - 2 15.4-inch, WXGA, Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.15 in 13.03 in 15.39 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.259 × 0.259 mm 1280 × 800 RGB vertica[...]

  • Page 166

    6–4 Maintenace and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 120-GB* 100-GB* 80-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec ATA s e c u r i t y 100 MB/sec A T[...]

  • Page 167

    Specific at ions Maintenace and Serv ice Guide 6–5 80-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec ATA s e c u r i t y 100 MB/sec A T A security Seek times (typical[...]

  • Page 168

    6–6 Maintenace and Servi ce Guide Spe cificat ions Ta b l e 6 - 4 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-R W , D VD-R OM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and 2) CD Digital A udio, CD-XA ready (Mode 2, F or m 1 and 2), CD-I ready (Mode 2, F or m 1 and 2), CD-R, CD-R W , Photo CD (single and multisession), and [...]

  • Page 169

    Specific at ions Maintenace and Serv ice Guide 6–7 Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V rms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB/ s at 1X CD rate) 1500 KB/s (15[...]

  • Page 170

    6–8 Maintenace and Servi ce Guide Spe cificat ions Ta b l e 6 - 5 DV D ± RW and CD-R W Double-Lay er Combo Drive Applicable disc Read: D VD-R, D VD-R W , D VD-R OM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and 2), CD Digital A udio, CD-XA ready (Mode 2, F or m 1 and 2), CD-I ready (Mode 2, F or m 1 and 2), CD-R, CD-R W , Photo CD (singl[...]

  • Page 171

    Specific at ions Maintenace and Serv ice Guide 6–9 Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( 2 X ) Multiword DMA mode 2 2,400 KB/s (150 KB/s at 1X CD[...]

  • Page 172

    6–10 Maintenace and Serv ice Guide Spe cificat ions Ta b l e 6 - 6 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natura l Ke yboard IRQ2 Cascaded IRQ3 USB2 Enhanced Ho st Controller—24CD IRQ4 COM1 IRQ5* Cone xant AC—Link A udio Data F ax Modem with Smar tCP IRQ6 Diskette drive IRQ7*[...]

  • Page 173

    Specific at ions Maintenace and Serv ice Guide 6–11 IRQ11 TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y IDE channel *Def ault configuration; audio possible configur ations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may ass[...]

  • Page 174

    6–12 Maintenace and Serv ice Guide Spe cificat ions Ta b l e 6 - 7 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for[...]

  • Page 175

    Specific at ions Maintenace and Serv ice Guide 6–13 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fix ed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk control[...]

  • Page 176

    6–14 Maintenace and Serv ice Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 -[...]

  • Page 177

    Specific at ions Maintenace and Serv ice Guide 6–15 Ta b l e 6 - 8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Un used 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB [...]

  • Page 178

    6–16 Maintenace and Serv ice Guide Spe cificat ions Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicab le DMA1* Not applicable DMA2* Not applicable DMA3 Not applicab le DMA4 Direct memory access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

  • Page 179

    Maintenance and Serv ice Guide A–1 A Scre w List ing This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All screws listed in this appendix are av ailable in the Computer Scre w Kit, spare part number 407783-001, and the Display Scre w Kit, spare part number 407795-001. Phillips P[...]

  • Page 180

    A–2 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×5 . 0 Capti v e Scr e w Locatio ns Ta b l e A - 2 Phillips PM2.5×5.0 Captive Screw Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo scre ws that secure the hard driv e cov er to the computer (screws are captured on the cov er by C clips; docum[...]

  • Page 181

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–3 Black Phillips P M2 . 5×4.0 S cr ew L ocations Ta b l e A - 3 Black Phillips PM2.5×4.0 Scre w Color Qty . Length Thread Head Width Black 2 4.0 mm 2.5 mm 5.0 mm Where used: T wo scre ws that secure the memor y sh ield to the comput er (documented in Section 5.6 ) mm[...]

  • Page 182

    A–4 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×5 . 0 Sc re w Lo cation Ta b l e A - 4 Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical dr iv e to the computer (documented in Section 5.9 ) mm[...]

  • Page 183

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–5 Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the s witch co v er to the computer (documented in Section 5.10 ) mm[...]

  • Page 184

    A–6 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the k eyboard to the computer (documented in Section 5.11 ) mm[...]

  • Page 185

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–7 Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y hinge base cov ers to the displa y enclosure (documented in Section 5.12 ) mm[...]

  • Page 186

    A–8 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y pane l and in verter board to the display enclosure (documented in Section 5.12 ) mm[...]

  • Page 187

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–9 Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y rele ase hook to the displa y enclosure (documented in Section 5.12 ) mm[...]

  • Page 188

    A–10 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the wireless antenn a tr ansceivers to the displa y enclosure (documented in Section 5.12 ) mm[...]

  • Page 189

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–11 Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the base enclosur e to the computer (documented in Section 5.13 ) mm[...]

  • Page 190

    A–12 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the system boar d to the top co ver (documented in Section 5.15 ) mm[...]

  • Page 191

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–13 Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the T ouchPad br a ck et to the top cover (documented in Section 5.16 ) mm[...]

  • Page 192

    A–14 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×5 . 0 Sc re w L ocations Ta b l e A - 4 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 30 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the LED board to the top co ver (documented in Section 5.17 ) mm[...]

  • Page 193

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–15 Phillips P M2 .0×3 . 0 Scr e w Locati ons Ta b l e A - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 2 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the optical driv e brac k et to the optical drive (documented in Section 5.9 ) mm[...]

  • Page 194

    A–16 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 6 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 13 4.0 mm 2.0 mm 4.0 mm Where used: 8 screws that secure the displa y hinges to the displa y panel (documented in Section 5.12 ) mm[...]

  • Page 195

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–17 Phillips P M2 .0×4. 0 Sc re w L ocation Ta b l e A - 6 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the f an assembly to the system board (documented in Section 5.20 ) mm[...]

  • Page 196

    A–18 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 6 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the PC Ca rd assembly to the system board (documented in Section 5.21 ) mm[...]

  • Page 197

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–19 Phillips P M2 .0×4. 0 Sc r ew L ocations Ta b l e A - 6 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the ExpressC ard assembly to the system board (documented in Section 5.22 ) mm[...]

  • Page 198

    A–20 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×13 . 0 Sc re w L ocations Ta b l e A - 7 Phillips PM2.5×13.0 Screw Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.12 ) mm[...]

  • Page 199

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–21 Phillips P M2 .5×13 . 0 Sc re w L ocations Ta b l e A - 7 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the base enclos ure to the computer (documented in Section 5.13 ) mm[...]

  • Page 200

    A–2 2 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×13 . 0 Sc re w L ocations Ta b l e A - 7 Phillips PM2.5×13.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 13.0 mm 2.5 mm 5.0 mm Where used: 11 screws that secure the base encl osure to the computer (documented in Section 5.13 ) mm[...]

  • Page 201

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–2 3 Phillips P M2 .5×9 .0 Sc re w Lo cations Ta b l e A - 8 Phillips PM2.5×9.0 Screw Color Qty . Length Thread Head Width Black 4 9.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y asse mbly to the computer (documented in Section 5.12 ) mm[...]

  • Page 202

    A–2 4 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 .5×7 . 0 Scr e w Locati ons Ta b l e A - 9 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Silver 10 7.0 mm 2.5 mm 6.0 mm Where used: 6 screws that secure the displa y bezel to the displa y enclosu re (documented in Section 5.12 ) mm[...]

  • Page 203

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–2 5 Phillips P M2 .5×7 . 0 Scr e w Locati ons Ta b l e A - 9 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 10 7.0 mm 2.5 mm 6.0 mm Where used: 4 screws that secure the heat sink to the system board (documented in Section 5.18 ) mm[...]

  • Page 204

    A–2 6 Maintenance and Servi ce Guide Scr ew Listing Phillips P M1. 5×3 .0 Sc r ew L ocations T able A-10 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Silver 2 3.0 mm 1.5 mm 3.0 mm Where used: 2 screws that secure the Bluetooth modu le to the top co ver (documented in Section 5.14 ) mm[...]

  • Page 205

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–2 7 Silv er Phillips P M2 .5×4. 0 Sc re w Locati ons T able A-11 Silver Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 5 4.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y bezel to the displa y enclosu re (documented in Section 5.16 ) mm[...]

  • Page 206

    A–2 8 Maintenance and Servi ce Guide Scr ew Listing Silv er Phillips P M2 .5×4. 0 Scr e w Locati on T able A-11 Silver Phillips PM2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 5 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the e xpansion por t 2 brack et and f an assembly to the system board (documented in Sec[...]

  • Page 207

    Sc rew Li s t i n g Maintenance and Serv ice Guide A–2 9 Slotted M1.5×9 .0 Sc re w Locati ons T able A-12 Slotted SM1.5×9.0 Screw Color Qty . Length Thread Head Width Silver 2 9.0 mm 1.5 mm 4.0 mm Where used: 2 screws that secure the f an assembly to the system board (documented in Section 5.20 ) mm[...]

  • Page 208

    A–30 Maintenance and Servi ce Guide Scr ew Listing Phillips P M3 . 0×6. 0 Sc re w Locati ons T able A-13 Phillips PM3.0×6.0 Screw Color Qty . Length Thread Head Width Black 2 6.0 mm 3.0 mm 4.0 mm Where used: 2 screws that secure the f an assembly to the system board (documented in Section 5.20 ) mm[...]

  • Page 209

    Maintenance and Serv ice Guide B–1 B Soft w are Upda te and Reco v er y Updat ing S oftw ar e Updated versions of the softw are provided with your computer may be av ailable on the HP W eb site. Most software and BIOS upda tes on the HP W eb site are packaged in compressed files called SoftP aqs . Some do wnload packages contain a file named Read[...]

  • Page 210

    B–2 Maintenance and Servi ce Guide Softwar e Update and Recov ery Updating the BI OS T o determine whether av ailable BIOS updates contain later BIOS versions than those currently installed on the computer , you need to kno w the version of the system BIOS currently installed. BIOS version information (also kno wn as RO M d a t e and System BIOS [...]

  • Page 211

    Softwar e Update and R ecov ery Maintenance and Serv ice Guide B–3 T o download a BIOS update: 1. Access the page on the HP W eb site that provides software for your computer: Select Start > Help and Support , and then select the software and dri vers update. 2. Follo w the instructions on the screen to identify your computer and access the BI[...]

  • Page 212

    B–4 Maintenance and Servi ce Guide Softwar e Update and Recov ery 3. Double-click the file that has an .e xe e xtension (for example, filename .e xe). The BIOS installation begins. 4. Complete the installation by follo wing the instructions on the screen. ✎ After a message on the screen repor ts a successful installation, you can delete the do [...]

  • Page 213

    Softwar e Update and R ecov ery Maintenance and Serv ice Guide B–5 6. Double-click the file that has an .e xe e xtension (for example, filename .e xe). The installation begins. 7. Complete the installation by follo wing the instructions on the screen. ✎ After a message on the screen repor ts a successful installation, you can delete the do wnlo[...]

  • Page 214

    B–6 Maintenance and Servi ce Guide Softwar e Update and Recov ery Ba c king U p Y our Inf orma tion When to Ba ck U p ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Bac kup Suggestions ■ Create sy[...]

  • Page 215

    Softwar e Update and R ecov ery Maintenance and Serv ice Guide B–7 Us ing S y ste m R est or e P oin ts When you back up your system, you are creating a system restore point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that point if you want to re[...]

  • Page 216

    B–8 Maintenance and Servi ce Guide Softwar e Update and Recov ery Restore to a Pr e vious Date an d Time T o rev ert to a restore point (creat ed at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support , and then click S ystem Restore . The System Restore windo w opens. 2. Click Restore my [...]

  • Page 217

    Softwar e Update and R ecov ery Maintenance and Serv ice Guide B–9 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can exit the program before you ha ve finished creating the reco very discs. The ne xt time you open PC Recov ery Disc Creator , you will be prompted to continue the disc creation pro[...]

  • Page 218

    B–10 Maintenance and Servi ce Guide Softwar e Update and Recov ery Rein s tal li n g So f t ware P rogra ms an d D rivers If a program or dri ver preinstalled at the factory is accidentally erased or is damaged, the Application and Dri ver Recov ery tool allo ws you to reinstall it. ✎ Software not provided with this computer must be reinstalled[...]

  • Page 219

    Softwar e Update and R ecov ery Maintenance and Serv ice Guide B–11 2. Select Start > All Programs > System Reco very > A pplication and Driver Recov ery . The Application and Dri ver Recov ery tool opens. 3. Select A pplication Installation or Driver Installation , and then click Next . 4. Follo w the on-screen instructions to complete [...]

  • Page 220

    B–12 Maintenance and Servi ce Guide Softwar e Update and Recov ery Reco v ering from th e Reco v er y Disc s T o restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first reco very disc into the optical dri ve and restart the computer . 3. Follo w the on-screen instructions. Reco v ering from th e P artition o[...]

  • Page 221

    Softwar e Update and R ecov ery Maintenance and Serv ice Guide B–13 a. Click Adv anced Options on the System Recovery screen. b. S e l e c t Destructive Recovery and follo w the on-screen instructions. Deletin g th e Reco v er y P artition on t he Har d Dr iv e The PC Recov ery Advanced Options menu pro vides the option of deleting the recov ery [...]

  • Page 222

    B–14 Maintenance and Servi ce Guide Softwar e Update and Recov ery Upda tin g Reinstalled Sof t war e After you perform a system recov ery , connect to the Internet to update all reinstalled software. T o access update links for th e operating system and other software pro vided on your computer: » Select Start > Help and Support . T o update[...]

  • Page 223

    Maintenance and Serv ice Guide C–1 C Disp l ay Compon ent Recy c lin g Å W ARNIN G: The bac klight contains mer cury . Cauti on should be ex er c ised when r emo ving and handling the bac klight to a vo id damaging this component and cau sing exposur e to the mer cury . Ä CAUT ION: The pr ocedures in this appe ndix can r esult in damage to disp[...]

  • Page 224

    C–2 Maintenance and Serv ice Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The procedures provided in this app[...]

  • Page 225

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Remo v ing the Display Bez el Scr ew C ov ers and Sc re w s[...]

  • Page 226

    C–4 Maintenance and Serv ice Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 . Remo v ing the Display Bez el[...]

  • Page 227

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–5 4. Disconnect all LCD panel cables 1 from the display in verter board and remov e the in verter board 2 . Remo v ing the Display In ve r ter Boar d[...]

  • Page 228

    C–6 Maintenance and Serv ice Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure. Re mov ing the L CD P anel[...]

  • Page 229

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–7 7. T urn the LCD panel upside do wn. 8. Remov e all screws that secure the LCD panel frame to the LCD panel. Re mov ing the L CD P anel F rame Sc r ew s[...]

  • Page 230

    C–8 Maintenance and Serv ice Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remov e the LCD panel frame 2 from the display panel. Re mov ing the L CD P anel F rame[...]

  • Page 231

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–9 11. Remov e the screws 1 that secure the backlight co ver to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cove r . Re mov ing the Backligh t Co ver[...]

  • Page 232

    C–10 Maintenance and S ervice Guide Display C omponent Recy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel. Re leasing the Backli ght Cables[...]

  • Page 233

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–11 16. T urn the LCD panel upside do wn. 17. Remov e the backlight frame from the LCD panel. Re mov ing the Backligh t Fr ame[...]

  • Page 234

    C–12 Maintenance and S ervice Guide Display C omponent Recy cling Å W ARNIN G: The bac klight contains mer cury . Cauti on should be ex er c ised when r emo ving and handling the bac klight to a vo id damaging this component and cau sing exposur e to the mer cury . 18. Slide the backlight out of the backlight frame. Re mov ing the Backligh t[...]

  • Page 235

    Display C omponent R ecyc ling Maintenance and Serv ice Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Re leasing the L CD P anel[...]

  • Page 236

    C–14 Maintenance and S ervice Guide Display C omponent Recy cling 23. Remov e the LCD panel. Re mov ing the L CD P anel 24. Recycle the backlight and LCD panel.[...]

  • Page 237

    Maintenance and Serv ice Guide D–1 D Conn ec tor P in A ssi gnm ents Ta b l e D - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Page 238

    D–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e D - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receiv e – 3 Receive + 7 Unused 4 Unused 8 Unused[...]

  • Page 239

    Connector P in Assignments Maintenance and Serv ice Guide D–3 Ta b l e D - 3 S-Video-Out Pin Signal Pin Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground[...]

  • Page 240

    D–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e D - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog[...]

  • Page 241

    Connector P in Assignments Maintenance and Serv ice Guide D–5 Ta b l e D - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

  • Page 242

    D–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e D - 6 A udio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

  • Page 243

    Maintenance and Serv ice Guide E–1 E P o w er Cord S et Requirements 3-Con duc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is[...]

  • Page 244

    E–2 Maintenance and Servi ce Guide P ower C ord Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible for[...]

  • Page 245

    P ower C ord Set R equirements Maintenance and Serv ice Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n ME[...]

  • Page 246

    E–4 Maintenance and Servi ce Guide P ower C ord Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conduct[...]

  • Page 247

    Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–11 A all-in-one media cable, spare part number 3–18 analog TV tuner, spare part number 3–18 arrow keys 1–13 audio troubleshooting 2–21 audio Y-cable 2, spare part number 3–18 audio-in jack location 1–8 pin assignments D–6 audio-out jack location 1–8 pin assignments D–6[...]

  • Page 248

    Index–2 Maintenance and S ervice Guide Index components bottom 1–18 front 1–6 keyboard 1–12 left-side 1–9 , 1–10 right-side 1–8 top 1–14 , 1–16 composite S-Video and audio cable, spare part number 3–18 computer feet illustrated 3–14 locations 5–11 Computer Setup Advanced Menu 2–5 Diagnostics Menu 2–4 File Menu 2–2 over[...]

  • Page 249

    Index Maintenance and Serv ice Guide Index–3 Display Screw Kit, spare part number 3–13 , 3–21 , 5–31 drive light 1–7 drives, preventing damage 4–3 DVB-T TV tuner antenna, spare part number 3–18 , 3–24 DVB-T TV tuner, spare part number 3–18 , 3–23 DVD/CD-RW Combo Drive precautions 4–3 spare part numbers 3–5 , 3–17 , 3–24 [...]

  • Page 250

    Index–4 Maintenance and S ervice Guide Index G grounding equipment and methods 4–7 H hard drive OS loading problems 2–16 precautions 4–3 removal 5–7 spare part numbers 3–9 , 3–17 , 3–22 , 3–23 , 5–7 specifications 6–4 hard drive bay 1–19 hard drive cover illustrated 3–14 removal 5–8 spare part number 3–7 , 3–9 , 3–[...]

  • Page 251

    Index Maintenance and Serv ice Guide Index–5 memory/Mini PCI module compartment cover illustrated 3–14 location 1–19 removal 5–13 microphone jack location 1–8 pin assignments D–6 Mini PCI communications module removal 5–16 spare part numbers 3–11 , 3–20 , 5–16 modem connector cable illustrated 3–15 removal 5–51 modem jack lo[...]

  • Page 252

    Index–6 Maintenance and S ervice Guide Index power cord set requirements E–2 spare part numbers 3–19 , 3–20 , 3–21 power light 1–7 power management features 1–5 power supply, spare part number 3–18 , 3–20 power, troubleshooting 2–8 precautions diskette drive 4–3 DVD/CD-RW Combo Drive 4–3 DVD±RW and CD-RW Combo Drive 4–3 h[...]

  • Page 253

    Index Maintenance and Serv ice Guide Index–7 hard drive 6–4 I/O addresses 6–12 interrupts 6–10 memory map 6–15 optical drive 6–6 system DMA 6–16 static shielding materials 4–8 S-Video-out jack location 1–10 pin assignments D–3 switch cover removal 5–22 spare part numbers 3–3 , 3–22 , 5–22 system board removal 5–48 spar[...]

  • Page 254

    Index–8 Maintenance and S ervice Guide Index USB infrared receiver, spare part number 3–18 USB travel mouse, spare part number 3–19 , 3–20 USB/audio board removal 5–52 spare part numbers 3–9 , 3–24 , 5–52 USB/audio board cable illustrated 3–15 removal 5–52 V vent, locations 1–9 , 1–19 video troubleshooting 2–12 volume butt[...]