Compaq 190 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Compaq 190, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Compaq 190 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Compaq 190. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Compaq 190 should contain:
- informations concerning technical data of Compaq 190
- name of the manufacturer and a year of construction of the Compaq 190 item
- rules of operation, control and maintenance of the Compaq 190 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Compaq 190 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Compaq 190, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Compaq service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Compaq 190.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Compaq 190 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Welcome to the Maintenance & Service Guide (MSG) for the Compaq Prosignia Notebook 190 Family. This is an online guide designed to serve the[...]

  • Page 2

    [...]

  • Page 3

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Index Page >Models >Top Cover >Top Lights >Left & Front Components >Right side Components >Bottom of U[...]

  • Page 4

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Legal Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR[...]

  • Page 5

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS How to use this Guide Preface This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Co[...]

  • Page 6

    Compaq QuickFind ● Compaq Service Quick Reference Guide ●[...]

  • Page 7

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Index Page Removal & Replacement Preliminaries Removal & Replacement Procedures[...]

  • Page 8

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Illustrated Parts Catalog Index Page This section helps identify part numbers associated with each item(s) for the Compaq Prosignia Notebook 190[...]

  • Page 9

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Index Page Follow these basic steps when beginning the troubleshooting process: Complete the Preliminary steps . 1. Run the Powe[...]

  • Page 10

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications Index Page This chapter covers the following specifications of Compaq Prosignia Series Portable Computers. Click on a link to go [...]

  • Page 11

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications Physical & Environmental >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive &g[...]

  • Page 12

    Shock Operating Nonoperating 10 G, 11 ms, half sine 240 G, 2 ms, half sine Vibration Operating Nonoperating 0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min 1.5 G, zero-to-peak, 10 to 500 Hz, 0.5 oct/min[...]

  • Page 13

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications Display >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive >Battery Pack >Mo[...]

  • Page 14

    [...]

  • Page 15

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications Hard Drives >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive >Battery Pack &g[...]

  • Page 16

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications CD & DVD Drives >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Battery Pack >Modem >[...]

  • Page 17

    Applicable Disc DVD-5, DVD-9, DVD-10 CD-ROM mode 1, mode 2 CD-Digital Audio CD-XA mode (Form 1, Form 2) CD-I Ready CD-Bridge CD-R Photo CD (single/multisession) Center Hole Diameter .59 in./15 mm Disc Diameter 12 cm, 8 cm Disc Thickness 1.2 mm Track Pitch .74 m Access Time Random Full Stroke < 150 ms < 225 ms Audio Output Level Line Out Headp[...]

  • Page 18

    Track Pitch .74 µm Access Time Random Full Stroke < 150 ms < 225 ms Audio Output Level Line Out 0.7 V rms Cache Buffer 128 KB Data Transfer Rate Sustained, 16x CD rate Sustained, 4x DVD Normal PIO Mode 4 (single burst) 2400 KB/s (150 KB/sec at 1X) 5520 KB/sec 16.6 MB/sec Startup Time Stop time < 15 seconds < 6 seconds[...]

  • Page 19

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Li Ion Battery Pack >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive >Batter[...]

  • Page 20

    [...]

  • Page 21

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications Diskette Drive >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >LS-120 Drive >Diskette Drive[...]

  • Page 22

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications LS-120 Drives >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >LS-120 Drive >Diskette Drive [...]

  • Page 23

    Recording density 17,334 BPI 17,334 BPI 17,334 BPI 17,334 BPI 17,334 BPI Nominal transfer rate 150 KB/sec 150 KB/sec 125 KB/sec 125 KB/sec 75 KB/sec Nominal sustained transfer rate across interface 65 KB/sec read, 32 KB/sec write 55 KB/sec read, 28 KB/sec write 49 KB/sec read, 25 KB/sec write 46 KB/sec read, 23 KB/sec write 28 KB/sec read, 14 KB/se[...]

  • Page 24

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications Mini-PCI Modem >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive >Battery Pack[...]

  • Page 25

    Command Set V.250 (Partial), TIA-602, Identification: +GMI, +GMM, +GMR, Port control :+IPR, +ICF, +IFC, + Iirr, Modulation: +MS, +MR, +MA, Error control: +ES, +ER, +EB, +ESR, +ETBM, Data compression: +DS, +DR, V.251 Intel PRO/100+ Mini PCI Ethernet Features 10 Mbps Ethernet: IEEE 802.3 standard 10Base T, 100 Mbps Ethernet: IEEE 802.3u standard 100B[...]

  • Page 26

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications System Memory Map >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive >Battery P[...]

  • Page 27

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications System Interrupts >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive >Battery P[...]

  • Page 28

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting System DMA >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive >Battery Pack &g[...]

  • Page 29

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Specifications System I/O Address >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive >Battery [...]

  • Page 30

    278 - 27F 280 - 2AB 2A0 - 2A7 Unused Unused PC Card DMA Selection, Hard Drive Reset, IDE Select, MultiBay Device Identification 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F Unused Reserved Serial Port Unused Infrared port Network Interface (Default; Alternate is 320, 340, or 360h) 320 - 36F 370 - 377 Unused Secondary Floppy Controller (when a [...]

  • Page 31

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Connector Pin Assignments >Physical & Environmental >Display >Hard Drives >CD/DVD Drives >Diskette Drive >Battery Pack >[...]

  • Page 32

    4 Data Bit 2 13 Select 5 Data Bit 3 14 Auto Linefeed* 6 Data Bit 4 15 Error* 7 Data Bit 5 16 Initialize Printer* 8 Data Bit 6 17 Select In* 9 Data Bit 7 18-25 Signal Ground * = Active low Return to the top . Serial Connector Connector Pin Signal 1 2 3 4 5 6 7 8 9 Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set R[...]

  • Page 33

    1 2 3 4 5 6 Data 1 Data 2 Ground +5 V Clock 1 Clock 2 Return to the top . External VGA Monitor Connector Pin Signal 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Red Analog Green Analog Blue Analog Not connected Ground Ground Analog Ground Analog Ground Analog Not connected Ground Monitor Detect DDC2B Data Horizontal Sync Vertical Sync DDC2B Clock Return to [...]

  • Page 34

    Connector Pin Signal 1 2 3 4 +5V Data - Data + Ground Return to the top . Modem Connector Pin Signal 1 2 3 4 5 6 Unused Unused Tip Ring Unused Unused Return to the top .[...]

  • Page 35

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Rear Connectors >Models >Top Cover >Top Lights >Left & Front Components >Right side Components >Bottom[...]

  • Page 36

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Models & Available Features >Models >Top Cover >Top Lights >Left & Front Components >Right side Compo[...]

  • Page 37

    [...]

  • Page 38

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Top Cover Buttons and Features: TouchPad Model >Models >Top Cover >Top Lights >Left & Front Components >R[...]

  • Page 39

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Top Cover Lights >Models >Top Cover >Top Lights >Left & Front Components >Right side Components >Botto[...]

  • Page 40

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Left Side & Front Components >Models >Top Cover >Top Lights >Left & Front Components >Right side Comp[...]

  • Page 41

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Right Side Components >Models >Top Cover >Top Lights >Left & Front Components >Right side Components >[...]

  • Page 42

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Bottom of Unit >Models >Top Cover >Top Lights >Left & Front Components >Right side Components >Bottom [...]

  • Page 43

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Power Management >Models >Top Cover >Top Lights >Left & Front Components >Right side Components >Botto[...]

  • Page 44

    Using a New Battery Pack Charge the battery pack in the computer's primary battery bay or MultiBay while connected to an external power source or while docked in the optional convenience base. NOTE: A new battery pack should be fully charged before it is used for the first time. The battery pack will work without being fully charged, but the b[...]

  • Page 45

    [...]

  • Page 46

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Power Management Continued Storing a Battery Pack CAUTION: to prevent damage to a battery pack, do not expose it to high temperatures for extend[...]

  • Page 47

    cigarette lighter receptacle. Plug an optional aircraft power adapter into the power connector on the computer and into the in-seat power supply available on some commercial aircraft. An optional aircraft power adapter can be used to run the computer, but cannot be used to charge a battery pack. If a charged battery pack is available, press the sus[...]

  • Page 48

    Calibration increases the accuracy of all battery charge displays. The calibration utility supports all battery packs that can be used in the computer. Use the calibration utility both to check the calibration of a battery pack and to calibrate or recalibrate a battery pack. A battery pack cannot be calibrated unless the utility reports that it nee[...]

  • Page 49

    [...]

  • Page 50

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Serial Number Location This section explains the removal and replacement procedures for the computer. >Preliminarie[...]

  • Page 51

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Preliminaries The following links are preliminary instructions which should be read before continuing with the Removal[...]

  • Page 52

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Electrostatic Discharge A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microc[...]

  • Page 53

    Continue Preliminary pages: Service Considerations Cables & Connectors Preparing Computer for Disassembly[...]

  • Page 54

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Service Considerations Listed below are some of the considerations that you should keep in mind during the disassembly[...]

  • Page 55

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Cables & Connectors Most cables used throughout the unit are ribbon cables. Cables must be handled with extreme ca[...]

  • Page 56

    Preparing Computer for Disassembly[...]

  • Page 57

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement ZIF Connector The computer uses a zero insertion force (ZIF) to connect the keyboard and pointing Stick to the system [...]

  • Page 58

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Preparing the computer for Disassembly Before beginning removal and replacement procedures, complete the following pro[...]

  • Page 59

    WARNING: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Prosignia Series Portable Computers into the battery compartment. Do not force the battery pack into the bay if inserti[...]

  • Page 60

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the Battery Pack >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >MultiBay[...]

  • Page 61

    procedures.[...]

  • Page 62

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing a device from the DualBay >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >[...]

  • Page 63

    procedures.[...]

  • Page 64

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing a device from the MultiBay >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive &g[...]

  • Page 65

    END OF SEQUENCE To replace a MultiBay device, reverse these procedures.[...]

  • Page 66

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the Hard Drive >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >MultiBay D[...]

  • Page 67

    Next Step[...]

  • Page 68

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing Modem, NIC, & Combo cards >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive[...]

  • Page 69

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the Keyboard >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >MultiBay Dri[...]

  • Page 70

    [...]

  • Page 71

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Memory Module >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >MultiBay Drive >H[...]

  • Page 72

    SEQUENCE To replace the memory module, reverse the previous procedures.[...]

  • Page 73

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing LED Cover >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >MultiBay Drive [...]

  • Page 74

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the RTC Battery >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >MultiBay [...]

  • Page 75

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Display Panel Assembly >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >MultiBay Dr[...]

  • Page 76

    NOTE: To prevent the computer from tipping over during removal of the display assembly, a MultiBay device can be inserted into the computer MultiBay. Next Step[...]

  • Page 77

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the LED Button Board >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >Mult[...]

  • Page 78

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Top Cover >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >MultiBay Drive >Hard [...]

  • Page 79

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the TouchPad or Pointing Stick Module >Preliminaries >Serial Number Location >Battery Pack >DualB[...]

  • Page 80

    previous procedures.[...]

  • Page 81

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement System Board >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive >MultiBay Drive >Ha[...]

  • Page 82

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the Voltage Converter Board >Preliminaries >Serial Number Location >Battery Pack >DualBay Drive &[...]

  • Page 83

    [...]

  • Page 84

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement System Board 12 Carefully turn the computer over so the bottom is facing up. 13 Disconnect the system board's con[...]

  • Page 85

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement System Board 14 Carefully turn the computer over so the top is facing up. 15 Remove the screw to the metal shield and [...]

  • Page 86

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement System Board 16 Remove the the port replicator's two standoff screws from the rear of the computer. 17 Remove thr[...]

  • Page 87

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement CPU Cover 6 Turn the computer so the bottom side is facing up. 7 Remove the eight screws from the bottom of the comput[...]

  • Page 88

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the Top Cover 8 Turn the computer over, so the top side is facing up. 9 Remove one screw which secures the to[...]

  • Page 89

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the Top Cover 12 Carefully lift the top cover towards the front of the computer and disconnect the TouchPad o[...]

  • Page 90

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Display Panel Assembly 7 Remove one screw which secures the hinge cover to the computer and remove the hinge cover. Ne[...]

  • Page 91

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Display Panel Assembly 8 Position the computer so the rear panel faces forward. 9 Remove the two screws that secure th[...]

  • Page 92

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the LED Cover 5 Position the computer so the front is facing you, and open the computer as far as it will ope[...]

  • Page 93

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the Keyboard 4 Slide the four tabs located along the top of the keyboard towards the front of the computer. 5[...]

  • Page 94

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the Keyboard 6 Disengage the ZIF connector and carefully remove the the keyboard flex cable . 7 (For Pointing[...]

  • Page 95

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Modem, NIC, & Combo cards 5 Remove the two screws and carefully lift the card at an angle, towards the right side [...]

  • Page 96

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Removal & Replacement Removing the Hard Drive 6 Slide the Hard drive towards the rear of the computer to disconnect it, and lift it out of t[...]

  • Page 97

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Top Cover Buttons and Features: Pointing Stick Model 1 pointing Stick module & buttons 2 pointing Stick module Return to[...]

  • Page 98

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Preliminary Steps >Preliminaries >Clearing Password >POST >Compaq Utilities >Troubleshooting without Diagnostics [...]

  • Page 99

    Utilities diskette in drive Turn on or restart the computer. Press Enter to accept. Select Prompted Diagnostics . ● After "Identifying System Hardware" completes, select Interactive Testing and follow the instructions on the screen. ● When the preliminary steps are completed, you are ready to run POST .[...]

  • Page 100

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Clearing the Power-on Password (CMOS) >Preliminaries >Clearing Password >POST >Compaq Utilities >Troubleshooting [...]

  • Page 101

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Power-on Self Test (POST) >Preliminaries >Clearing Password >POST >Compaq Utilities >Troubleshooting without Diag[...]

  • Page 102

    CMOS failure, run SCU CMOS RAM has lost power. Run Computer Setup to reinitialize CMOS-RAM. Diskette controller error The diskette drive controller failed to respond to the recalibrate command. If there is no diskette drive in the system, run Computer Setup to properly configure the CMOS-RAM to show no diskette drive present. If the problem persist[...]

  • Page 103

    Fatal errors emit a beep and may display a " FATAL " message. Fatal errors indicate severe problems, such as a hardware failure. Fatal errors do not allow the system to resume. Some of the Fatal error beep codes are listed at the end of this section. Message Description Beep code CMOS RAM test failed A walking bit test of CMOS RAM locatio[...]

  • Page 104

    8 S-S-L-P-S-S-L-P Internal RAM is faulty. Replace memory board or system board if memory on system board is faulty.[...]

  • Page 105

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Compaq Utilities & F10 Setup >Preliminaries >Clearing Password >POST >Compaq Utilities >Troubleshooting witho[...]

  • Page 106

    Using Computer Setup All information and setting in Computer Setup are accessed from the File, Security, or Advanced menus. The items on each of these menus are described in this section. To use Computer Setup: Turn on or restart the computer. 1. When the blinking cursor appears in the upper-right corner of the screen, press F10 . 2. To change the [...]

  • Page 107

    DriveLock passwords Enable / disable DriveLock; change a Drive/Lock User or Master password. Password options Enable/disable QuickLock QuickLock on Suspend QuckBlank Lock keyboard and mouse at power-on To enable Quicklock on Suspend or QuckBlank, Quicklock must be enabled first. Device security Enable/disable Ports or diskette drives Diskette write[...]

  • Page 108

    Compaq Diagnostics for Windows by selecting Level on the menu bar. Compaq Diagnostics for Windows are designed to test Compaq components. Testing other components may be inconclusive. Displaying System Information To display system information: Select Start -> Settings -> Control Panel -> Compaq Diagnostics 1. Select Categories, then selec[...]

  • Page 109

    Click here to see Factory Default settings . Return to the top .[...]

  • Page 110

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Without Diagnostics >Preliminaries >Clearing Password >POST >Compaq Utilities >Troubleshooting without Diagnostic[...]

  • Page 111

    go through the following checklist for possible solutions: Is the computer connected to an external power source, or does it have a fully charged battery pack installed? ● Are all cables connected properly and securely? ● Did the diskette drive contain a nonbootable diskette when you turned on the computer? ● Have you installed all the needed[...]

  • Page 112

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Contacting Compaq Support >Preliminaries >Clearing Password >POST >Compaq Utilities >Troubleshooting without Diag[...]

  • Page 113

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Without Diagnostics: Solving Minor Problems Click on a link below for Troubleshooting information on: >Audio >Keyboard >[...]

  • Page 114

    External microphone does not work. You are using the wrong type of microphone or microphone plug for the computer. Check to see if you are using a monophonic electret condenser microphone with a 3.5-mm plug. The microphone may not be connected properly. Ensure that the microphone plug is properly connected to the mono microphone jack. Sound source [...]

  • Page 115

    Initiate Hibernation or turn the computer off until AC power or a fully charged battery is available. Computer battery charge light blinks to indicate low battery condition, but computer does not beep. Volume turned down too low. Turn up the volume using the Fn + F5 hotkeys. Battery pack will not charge. Battery pack was exposed to temperature extr[...]

  • Page 116

    Battery pack is warm after charging. Warming occurs during charging. No action required. Return to the top . Solving CD and DVD Problems Problem Possible Cause Solution Drive cannot read a disc. Disc is not properly seated in the drive. Open the loading tray, insert the disc, then close the tray. Disc is loaded in the loading tray upside down. Open[...]

  • Page 117

    Diskette is write-protected. Use another diskette that is not write-protected or disable the write-protect feature. Writing to the wrong drive. Check the drive letter in your path statement. Not enough space is left on the diskette. Save the information to another diskette. Drive is disabled. Enable the proper drive through Device Manager. Disable [...]

  • Page 118

    Run ScanDisk on the drive. The drive was inserted while system was on or in Suspend or Hibernation. Shut down the computer before inserting removing a hard drive. DriveLock settings cannot be accessed in Computer Setup. The DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Completely t[...]

  • Page 119

    There is a parity conflict. Select the same parity setting for both computers Cannot transmit data. Direct sunlight, fluorescent light, or flashing incandescent light is close to the infrared connections. Remove the interfering light source(s). There is interference from other wireless devices. Keep remote control units such as wireless headphones [...]

  • Page 120

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Without Diagnostics: Solving Minor Problems Click on a link below for Troubleshooting information on: >Audio >Keyboard >[...]

  • Page 121

    Call Waiting has not been disabled. Disable Call Waiting: 1. Select Start -> Setting -> Control Panel -> select Modems . 2. From the General tab of the Modems Properties page, select Dialing Properties. From the My Locations tab of the Dialing Properties page, check the box labeled This location has call waiting. Select *70, 70#, or 1170 f[...]

  • Page 122

    Phone line noise causing a disconnection. Hang-up Delay S Register (S10) set too low. Change S10 default to 150 . To set S10=150 : 1. Select Start -> Programs -> Accessories -> HyperTerminal , then go to Command Mode. 2. Type ATS10=150 and press Enter . This command causes the modem to take longer to disconnect even if there is noise on th[...]

  • Page 123

    Modem does not connect at highest speed. Line conditions in your area or in the area you are calling may not support the highest connect speeds. Have your telephone line checked by your local telephone service provider.Try dialing an alternate telephone number for the service you are using. Another device on your telephone line may be causing inter[...]

  • Page 124

    inserted. Ensure that the PC Card is inserted in the correct orientation. Insert the card gently to prevent damage to the pins. Speakers are turned off or volume is turned down. Adjust the volume control on the computer. PC Card or card driver is not PCMCIA compliant. Contact your Compaq authorized dealer, reseller, or service provider for a list o[...]

  • Page 125

    The PC Card is not formatted. For memory cards, run MCFORMAT in MS-DOS Mode to format the PC Card. ● For ATA cards, run ATAINIT, then run MCFORMAT in MS-DOS Mode to format the PC Card. ● The card is not supported. Contact your Compaq authorized dealer, reseller, or service provider for a list of PC Cards tested successfully in Compaq PC Card pl[...]

  • Page 126

    Solving Screen Problems Problem Possible Cause Solution Characters on computer display are dim. Computer is in direct light. Move the computer or adjust the screen. The brightness control is not set properly. Adjust the brightness control by pressing the Fn + F10 hotkeys. You may have a screen saver or screen blanking utility installed. Press any k[...]

  • Page 127

    External device connected to a USB connector does not work. The operating system limits external devices connected by USB to two tiers which can include no more than two hubs on the first tier and no more than one keyboard and one pointing device on the first or second tier. Reduce the number of connected external USB devices to no more than two hu[...]

  • Page 128

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Troubleshooting Factory Default Settings for F10 Setup The following tables contain the factory default settings for F10 setup configuration. In[...]

  • Page 129

    External Energy Saving Monitor Connected Unchecked (not connected) Power Management Enabled While operating on battery power Conservation Level High Level Definition High Suspend Time: 3 minutes Hibernation Timeout: Immediate Drive Timeout: 1 minute Screen Timeout: 1 minute Medium Suspend Time: 5 minutes Hibernation Timeout: 1 hour Drive Timeout: 2[...]

  • Page 130

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Illustrated Parts Catalog System Unit >System Unit >Mass Storage Devices >Miscellaneous Parts >Documentation & Software Descript[...]

  • Page 131

    Intel PIII 500 MHz 165102-001 Intel PIII 600 MHz with SpeedStep 177750-001 Intel PIII 650 MHz with SpeedStep 177751-001 9 Voltge converter Board 152928-001 10 Type-II v.90 Modem 121895 -001 Type-II modem/ NIC combo card 153207-001 11 Hard Drive cover N/A 12 Modem/NIC cover N/A Items not pictured: Pointing Stick module 170385-001 TouchPad module 167[...]

  • Page 132

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Illustrated Parts Catalog Mass Storage Devices >System Unit >Mass Storage Devices >Miscellaneous Parts >Documentation & Software[...]

  • Page 133

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Illustrated Parts Catalog Miscellaneous Parts >System Unit >Mass Storage Devices >Miscellaneous Parts >Documentation & Software [...]

  • Page 134

    Dual bay dummy cover--flat 1 each Diskette drive cover 1 each MultiBay weight saver 1 each LED/button board cover 1 each Hard drive cover 1 each NIC/modem card cover 1 each System board shield 1 each Computer feet 2 each Hinge covers 2 each Rubber caps 2 each[...]

  • Page 135

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Illustrated Parts Catalog Documentation & Software >System Unit >Mass Storage Devices >Miscellaneous Parts >Documentation & [...]

  • Page 136

    * Compaq does not currently ship Windows 2000 Professional preinstalled on this model. Quick Reference Guide Volume 1 Quantity of 1 185861-001 Volume 2 Quantity of 5 106854-001 Volume 2 Quantity of 1 162212-001 Volume 2, subscription Quantity of 5, delivered each quarter 184961-001** Volume 2, subscription Quantity of 1, delivered each quarter 1849[...]

  • Page 137

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS >Models >Top Cover >Top Lights >Left & Front Components >Right side Components >Bottom of Unit >Rear Connectors >Pow[...]

  • Page 138

    Asset control information retrieved from the computer includes: Manufacturer, model, and serial number of Compaq computers, monitors, hard drives, battery packs, memory boards, processor speeds, and operating systems ● Asset tag ● System board and ROM revision levels ● BIOS settings ● Diagnostic information: Diagnostics for Windows includes[...]

  • Page 139

    Security Management Security Management features customize system security. ● Power-On and Setup Passwords prevent unauthorized access to information and computer configuration. ● DriveLock prevents unauthorized access to hard drives. ● Device disabling prevents unauthorized data transfer through modems, serial ports, parallel ports, and infr[...]

  • Page 140

    [...]

  • Page 141

    MAINTENANCE & SERVICE GUIDE P ROSIGNIA N OTEBOOK 190 INDEX PAGE PRODUCT DESCRIPTION LEGAL NOTICE HOW TO USE THIS GUIDE REMOVAL & REPLACEMENT ILLUSTRATED PARTS CATALOG TROUBLESHOOTING SPECIFICATIONS Product Description Right Side Components >Models >Top Cover >Top Lights >Left & Front Components >Right side Components >[...]