Go to page of
A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cognitive TPG Advantage DLX, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cognitive TPG Advantage DLX one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cognitive TPG Advantage DLX. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cognitive TPG Advantage DLX should contain:
- informations concerning technical data of Cognitive TPG Advantage DLX
- name of the manufacturer and a year of construction of the Cognitive TPG Advantage DLX item
- rules of operation, control and maintenance of the Cognitive TPG Advantage DLX item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cognitive TPG Advantage DLX alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cognitive TPG Advantage DLX, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cognitive TPG service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cognitive TPG Advantage DLX.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cognitive TPG Advantage DLX item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
-
Page 1
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 1 User’s M anual 10 5- 29 6- 01 Re vi si on B 5 /13 /2 00 9[...]
-
Page 2
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 2 Co gn i tiv eTP G™ an d Adv an ta ge DL X™ are tra de mar ks o f A TSI Ho ld in gs, In c. Mi cro so ft ® an d Wi nd ow s™ ar e tr ad ema rk s of Mi cr os oft C or po rat io n. Oth er p ro du ct a nd co rp or ate n ame s us ed i n t hi s d ocu men t may be t rad ema r ks or re gi st ere d tr[...]
-
Page 3
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 3 T a b l e o f C o n t e n t s Chapter 1 : Introduction ........................... ............................................. .......5 Welcome ............................................................ ............................................. .5 Package Content s ............... ........[...]
-
Page 4
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 4 Primary Lang uage ..................................... .........................................19 Thermal Mode . ............................................. ........................................19 Label Posi tioning .................. ............................................. ..........[...]
-
Page 5
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 5 Chapter 1 : Intr odu ctio n W elcome Co ng ra tu la ti on s on th e p ur ch as e o f a C og ni ti ve TP G Ad v ant a ge DLX th er ma l la be l p ri nt er . W ith i ts 2- yea r war r ant y an d du ra ble de si gn , the A dva nt ag e D LX p ro vid es p ro fe ss io na l qu al ity l ab el p ri nt in g[...]
-
Page 6
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 6 Pr in te r F eat ur e Ov erv ie w Pl ea se ta ke a mom en t a nd be co me fa mi li ar wi th th e fe atu re s an d nom en cl at ur e of t he A dv ant age DLX pr int er . F ro nt / Re ar V ie w NO TE: E THE RN ET MO DE L NOT P IC TUR ED . Component Function A – Power and Read y Indicators Indicate[...]
-
Page 7
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 7 In si de V ie w Component Function A – Printhead Printing mechanism B – TT Spindle Ribbon take up spindl e C – Platen Roll er Friction feed printing sur face D – Printhead Latches Latches for printhead mechanism E – Media Tray Place label rolls in media tray F – Media Guide Guides labe[...]
-
Page 8
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 8 Chapter 2 : Printe r Insta llation Setting up the Ad vant ag e DLX Printer Co nn ec ti ng t he I nt er fac e an d Po we r Ca ble s I MPO RTA NT! PR IO R TO CON NE CTI NG TH E IN TE RF AC E A ND P OWE R C AB LE TO TH E P RIN TE R, M AKE S UR E TH AT THE P RI NTE R IS TU RN ED OF F. 1. Co nn ec t th[...]
-
Page 9
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 9 Lo ad in g Th er ma l Tr an sf er R ibb on NO TE: THI S STE P IS F OR TH ER MA L TRA NS FE R M OD EL A DVA NTA GE D LX P RIN TER S. US E ON LY C OGN IT IV E APP RO VE D THE RMA L RI BB ON. FOR M OR E IN FOR MA TIO N ON CO GN ITI VE TPG A PP ROV ED S UPP LI ES C ONT ACT U S AT 80 0- 73 2- 89 50 EX [...]
-
Page 10
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 10 5. Lo we r th e p rin t he ad . Do no t la tc h th e pr int h ead a t th is ti me . 6. Al ig n th e not ch es o n t he le ft s id e of t he r ib bo n tak e up co re w it h t he le ft s p ind le . 7. Ge nt ly p ul l the r igh t t ak e u p sp in dl e an d ins er t the r igh t si de o f th e r i bb [...]
-
Page 11
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 11 Lo ad in g Me dia NO TE: U SE O NLY C OGN IT IV ETP G AP PR OVE D MED IA . F OR MO RE I NFO RMA TION O N CO GN ITI VE TPG A PP ROV ED S UPP LI ES C ONT ACT U S AT 80 0- 73 2- 89 50 EX T. 2. 1. R ai se th e d us t co ve r. 2. P la ce t he me di a r o ll i n t he me di a tra y kee pin g th e m ed i[...]
-
Page 12
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 12 Chapter 3 : Softwar e In s tallation Installing Cogn i tiveTPG Admi nistrator and Loading Print Drivers 1. Go t o ht tp :/ /ww w .Co g nit iv eT PG .c om /D ow nlo ad s_ 18. a sp x u si ng y ou r In ter net Br ows er . 2. Fo ll ow th e app lic ab le i ns tr uc tio ns u nd er t he U ti li ty Se ct[...]
-
Page 13
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 13 4. Se le ct I nc lu de t his l o cat io n in t he se arc h , an d th en c li ck t he B ro ws e but to n. 5. Select the l ocation: C:Program FilesCognitive S olutions Printin g Support Driver Files and click Next. 6. Click Cont inue Anyway . 7. Click Finish to complete installa tion. In st al l[...]
-
Page 14
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 14 4. Se le ct A dd a pr i nte r a nd th e Ad d Pr in te r Wi za rd w il l ap pe ar. 5. Cl ic k Ne xt . 6. Se le ct L oca l pr i nte r at ta ch ed t o thi s co mp ut er an d c lic k N ex t. 7. Se le ct U se t he fo ll ow ing p or t: a nd c hoo se t he ap pr op ria te S er ia l o r P ar all el p or t[...]
-
Page 15
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 15 9. Se le ct K ee p ex is ti ng dri ve r (r ec om me nd ed) and cl ick N ex t. 10 . Pr ov id e a Pri nte r na me : a nd s el ec t if th e Ad van ta ge DL X wi ll be t he d ef au lt p rin te r th en c li ck N ex t. 11 . Se le ct D o no t sha re thi s pr in te r th en c lic k N ex t. 12 . Se le ct N[...]
-
Page 16
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 16 Chapter 4 : Cogn itiv e TPG Ad ministr ator Co gn it iv eT PG A dm in is tr at or is a Jav a bas ed ut ili ty d es ign ed fo r i ns tal la ti on on va ri ou s op er at in g sy st em pl atf or ms . Ad mi ni st ra to r al lo ws c om pl et e co nt ro l ov er th e pr of il es a nd s ett in g s of th [...]
-
Page 17
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 17 Se ri al C on nec tio n P ar ame te rs • Baud Rate • XON/XOFF • Buf fer Size • Buf fer Overflow Et he rn et C on ne ct io n P ar am et er s • IP Address • Net Mask • Gateway • DHCP • LPD • RTEL • RTEL Port • Ethernet Text Buf fer Printer S ettings P ri nt Sp ee d Th e Pr i[...]
-
Page 18
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 18 De bug R ep or t Le ve l Sp ec ifi es t he me tho d by w hi ch t he p rin te r re p or ts e rr or . Va lu es : • No ne = Tu rn s er ro r re po rt in g Off . • Se ri al = Pr in te r se nd s er ro r re po rt t o h os t de vic e v ia s er ia l po rt . • Se ri al & La be l = Pr int er s en [...]
-
Page 19
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 19 P rim ar y Lan gu ag e Se le ct s t he pr ima ry co mma nd lan gu age the p rin te r us es . Th e Ad van ta ge DLX us es Co gni t ive Pr int e r La ngu age ( CP L) as th e de fa ult co mm an d la ng ua ge . Se le ct b et wee n C PL, E cP L, and Z cP L co mm an d lan gu ag es . NO TE: THE A DV AN [...]
-
Page 20
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 20 La be l Pr es en ta ti on La be l pr es en ta ti on ad van ce s me di a ou t of t he p rin te r af te r pr int in g a la be l an d th en r et ra ct s th e m ed ia pr ior t o pr in ti ng t he ne xt la be l. • Ad van ce = Di st an ce t he m ed ia ad v anc es a ft er p ri nt in g a la bel . • Re[...]
-
Page 21
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 21 Profile Mana g ement M ana ge th e se tt in gs of t he A dv ant age DL X us in g th e P ro fi le Ma nag e men t s ec tio n o f Co gn it iv eT PG Ad mi ni st rat or . Pr of ile M ana ge men t d is pla ys a li st of t he pr int er ’ s c ur re nt va ri ab le s ett in gs . Ob ta in in g P ri nt er [...]
-
Page 22
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 22 Updating Firmwar e 1. Se le ct th e Fi rm wa re a nd CP R U pgr ad e ta b. 2. Cl ic k th e S ele ct F ir m war e Fi le b ut ton . 3. Se le ct the a pp ro pr ia te Fir m war e f il e an d c lic k Ok . 4. Cl ic k th e U pda te F i rm wa re bu tt on . CA UTI ON! TU RN ING TH E PR IN TER OF F DU RI N[...]
-
Page 23
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 23 Chapter 5 : Advan ced DLX F eatur es USB A Port Lo ad in g Fi rm war e Us in g a U SB F la sh D riv e 1. Cr eat e a f o ld er on t he U SB f la sh d riv e at t he ro ot le ve l na med Co g ni tiv e . 2. In si de t he C og ni tiv e f old er c re ate a f ol de r na me d Fir mw ar e . 3. Pl ac e th [...]
-
Page 24
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 24 Lo ad in g Fo rm at s Us in g a USB F las h Dr iv e 1. Cr eat e a f o ld er on t he U SB f la sh d riv e at t he ro ot le ve l na med Co g ni tiv e. 2. In si de t he C og ni tiv e f old er c re ate a f ol de r na me d Obj e cts . 3. Pl ac e th e d es ir ed St or ed La be l For ma ts o r M en uin [...]
-
Page 25
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 25 Chapter 6 : Clean ing an d Mainte nanc e Fo r op ti ma l p ri nt he ad p er fo rm anc e Co gn iti ve TP G r ec om me nd s cl ean in g th e th er ma l p rin th e ad e ve r y 5, 00 0 in c hes . P ro pe r m ain te na nc e r ed uc es r ep lac em en t c os ts by ext en d ing the l ife of th e pr in th[...]
-
Page 26
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 26[...]
-
Page 27
Copyright © 200 9 CognitiveTPG - 1.80 0.732.8950 27 Chapter 7 : T r o ubleshoo ting Us e t he ch ar t b elo w f or tr ou ble sh oo ti ng yo ur Ad van ta ge DLX p rin te r p ri or to c ont ac ti ng T ec hn ica l Su pp or t. If yo u a re un abl e to re so lv e t he pr obl em u si ng th e c har t be lo w, p le ase c on tac t ou r Tec hn ic al Su pp o[...]