ClearOne comm 900 manual

ClearOne Communicati ons, Inc. ~ 1825 Research W ay , Salt Lake City , UT 84119 ~ tel 1-800-945-7730 ~ fax 1-800-933-5107 RA V 600/900 User Manual[...]

iii T echn ical Services Group ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 RA V — T able of Contents ii T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 T he RA V 600/900 . . . . . . . . . . . . . . . . . . . . . .[...]

Introducti on 1[...]

Introduction — The RA V 600/900 3 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Unpacking Carefully remo ve all components of the RA V sys tem from the packag ing. Ensure that y ou received the f ollowing items: RA V 600/900 Note : Rack mount ears are attached to the Mix er bo x. Refer to the Quick Start Guide or Chapter 2 o[...]

RF (Radio F requency) Controller T he RF controlle r allows y ou to manage all calls, progr am user prefe rences and adjust settings f or your RA V . K e y Functions MUTE CONFERENCE ON/OFF FLASH REDIAL 123 45 6 7 89 0 # * ABC DEF GHI JKL MNO PQRS TUV WXYZ HELP LINE PAUSE MENU ENTER DOWN UP PHONEBOOK CLEAR DOWN UP VOLUME Introduction — Product Ove[...]

Introduction — Basic Room Design 7 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Basic Room Design f or RA V T o ensure bes t m icrophone and loudspeak er placement (cei li ng- or wall-mount), please use the f ollowin g gui d eli nes. For more i nf ormati on on Room Design, or to view the RA V online trai ni ng course, visit[...]

Introduction — Installation Overview 9 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Introduction — Basic Room Design 8 Loudspeakers Ceiling-mount loudspeakers F or best perfor mance , ceili ng loudspeake rs should be installed directly abo ve the microphone pods. If you have a RA V 900 with three mic pods, install the cei[...]

11 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Introduction — Ins tallati on Overview 10 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 System Requirements f or RA V -W are Note : Using a U SB to serial adapte r is not recommended. Network Inf ormation T o use RA V ove r a local area network (LAN), you[...]

Connecting the RA V 2[...]

15 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Connecting the RA V — Basic Connections 14 Connecting the RA V — Basic Connections 3. Connec t the second and third m icrophone pod usi ng the 12' Cat. 5 cables. (T hird micr ophone on the RA V 900 only). 4. Connec t the speake rs to the mix er . Note : For best perf or[...]

Connecting the RA V — Basic Connections 17 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 9. Attach the exte rnal antenna and tur n it it is upri ght. 10. Insert four AAA batter ies into the RF contr oller . F igure 2.9. Att ach external antenna TELEPHONE LINE RS-232 SET 16 Connecting the RA V — Basic Connections T echnical[...]

Connecting the RA V — A ux il iary Devices 19 T o connect to a sound card 1. Using an RCA cable , connect the Line In on the RA V mix er to the li ne out on a sound card. 2. Using an RCA cable , connec t the Line Out on the RA V mix er to the li ne in on a sound card. T o connect to amplifier • Using an RCA cab le , connec t the Line Out on the[...]

21 20 Connecting the RA V — A ux il iary Devices T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Connecting f or serial control Y ou can connec t a computer or a contr ol device , such as an AMX or Crestron, to the RA V mix er through the se rial control port. See the page 78 for a l is t of the ser ial commands. T o connect a[...]

23 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 22 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Digital phones If y ou have a di g ital (PBX) telephone se rvice, y ou need to run an analog e xtension from the PBX (recommended for best perf ormance) or use a di g ital-to-analog telephone l ine conve r te[...]

RA V -Ware Software Conf iguration 3[...]

RA V-W are — Introduction RA V-W are — Introduction 27 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 26 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 RA V -Ware o vervie w ClearOne’s RA V -W are software pro vi des an easy interface f or confi gur ing system settings and customizing the aud io in y [...]

RA V-W are — Introduction 29 RA V -Ware f iles Y ou can save current RA V -W are f iles, create new f iles, edit e xistin g f iles and i mpor t f iles using the menus and toolbar icons. When connec ted to a RA V unit, any changes made to a RA V -W are fi le are updated immediate ly with in the RA V unit. The f ile must be saved to remain pe rmane[...]

RA V-W are — Confi gur ing System Settin gs 31 RA V-W are — Introduction 30 Network F ind Network F ind allo ws you to connect to any RA V sys tem on y our network usi ng its IP address or a un ique network name. Use Network Fi nd to access RA V un its not listed in the Connections pane , bu t which reside on the same networ k. T o open the Net[...]

RA V-W are — Confi gur ing System Settin gs RA V-W are — Confi gur ing System Settin gs Regi onal Settings In the Reg ional Settin gs window , y ou can conf ig ure the date and ti me to ensure an accurate ti me s tamp on log f iles. T o open Regional Settings • Click the Regional Settings icon in the Conf ig urati on screen. T o set date and [...]

RA V-W are — Confi gur ing System Settin gs RA V-W are — Cus tomizi ng RA V Components 35 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 34 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Y our RA V system is pre-confi gured f or optimal audi o quality ri ght out of the box. Howeve r , y ou can cus tom i[...]

RA V-W are — Customizing RA V Components RA V-W are — Customizing RA V Components 37 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 36 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Mixer Console T he Mix er Console allo ws you to create aud i o mix es f or the diffe rent outpu ts, adjus t v olume level[...]

RA V-W are — Confi gur ing A uxi liary Devices RA V-W are — Confi gur ing A ux il iary Devices 39 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 38 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Adjusting Line Input/Output settings If y our device is not listed in the Dev ice T oolbox y ou can manually [...]

RA V-W are — Confi gur ing A uxi liary Devices RA V-W are — Confi gur ing A ux il iary Devices 41 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 40 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Adjusting Record/Playback settings If y our device is not listed in the Dev ice T oolbox y ou can manually cu[...]

RA V-W are — Confi gur ing A uxi liary Devices RA V-W are — Dialer and Phonebook Usage 43 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 42 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T o test camera presets 1. Select the camera y ou are testing. 2. Click Run Preset f or each mic pod to test the prog[...]

RA V-W are — Phonebook and Dialer Usage RA V-W are — Phonebook and Dialer Usage 45 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 44 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T o make a call from the phonebook 1. Using the mouse, select the number i n the phonebook. The name and numbe r appear in t[...]

RA V-W are — Advanced Features RA V-W are — Advanced Features 47 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 46 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Event Log T he Event Log keeps record of a user -s e lectable events. Y ou select w h ich events you want recorded and RA V -W are keeps a log[...]

RA V-W are — Advanced Features RA V-W are — Advanced Features 49 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 48 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 De vice T oolbo x Editor T he Device T oolbo x Editor allo ws you to add y our auxi liary d ev ices to RA V -W are. Y ou can add vi deo codecs[...]

Using the RA V 4[...]

Using the RA V — Using the Controlle r 53 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Using the RA V — Using the Controlle r 52 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Managing Calls Most phone specif ic functions, such as dial ing a call or add ing a phonebook entry , wi ll be managed from th[...]

Using the RA V — Progr ammi ng Phone Preferences 55 Using the Phonebook from the RF Controller T he Phonebook stores up to 20 names and numbers. Y ou can add, edit and delete any of the contacts. T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Using the RA V — Progr ammin g Phone Preferences 54 Y ou can manage the Phonebook,[...]

Conf iguration T he conf ig urati on menu prov ides opti ons f or selecting countries, lang uages and RF as well as conf ig uri ng the Flash settin g. T o select a Country 1. Press to access the menu options. 2. Scroll to Conf ig urati on and press . 3. Press agai n to select Countr y . 4. Select the countr y where the RA V is being used fr om the [...]

Using the RA V — Progr ammi ng Phone Preferences 59 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Using the RA V — Progr ammin g Phone Preferences 58 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T o select a frequency 1. Press to access the menu options. 2. Scroll to Conf ig urati on and press . 3. S[...]

61 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Using the RA V — Progr ammin g Phone Preferences 60 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T o check the RAV versi on 1. Press to access the menu options. 2. Scroll to Conf ig urati on and press . 3. Scroll to V ersion and press . The versi on of t[...]

W eb Interface 5[...]

W eb Interface — Overview 65 Dial Y ou can make all y our calls from the Diale r in the web i nterface. Y ou can dial a number , redial the last dialed call and d isconnect calls. Y ou can also use flash settin gs, mu te the micr ophones and adjust volume. T o open the dialer window • Click the Dial button in the left channel nav ig ati on. T o[...]

W eb Interface — Overview 67 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 W eb Interface — Overview 66 T o make a call from the Phonebook 1. Click a number i n the Phonebook you want to call. T he name and number appear i n the display wi ndow . 2. Click ON/OFF button to dial the call. T o end a call • Click the ON/OFF [...]

W eb Interface — Overview 69 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 W eb Interface — Overview 68 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Log Out • Click the Log Out button. • Click Y es, Log Out. -Or - No, Go Back to return to the mai n screen. System Check T he System Checks window a[...]

Appendix 6[...]

Unplug all components bef ore cleani ng. Do not use liquid or ae rosol cleane rs. Use a soft, damp cloth to clean the micr ophones and controlle r . If storing f or an e xtended peri od of ti me, remo ve the batter ies. Appendix — Maintenance Appendix — T roubleshooti ng 73 Controller Controller doesn't communicate with the mixer T he RF C[...]

Appendix — Pinouts 75 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix — T roubleshooti ng 74 Speakers Neither speakers play Check that the wires are prope rl y connected. Check the audi o mix er i n RA V -W are to ensure the audi o is routed to the loudspeakers. Bass and treb le are weak Check the equalizati on for [...]

Appendix — Specif ications 77 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 76 Appendix — Specif ications T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Dimensions Mixer (WxDxH) 17" x 7.5" x 2" (43.2 cm x 19.1 cm x 5.1 cm) RF Controller (WxDxH) 10.5" x 4.5" x 2.75" Microph[...]

Appendix — Serial Commands 79 Appendix — Serial Commands 78 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T he RA V 600 and RA V 900 accept ser ial commands through the telnet, RS-232 ser ial por t or U SB. T he commands in th is manual pertain only to the[...]

Appendix — Ser ial Commands 81 Appendix — Ser ial Commands 80 Meter type def initions T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Alpha Numeric Level position f or Mic Pods Level position f or Line Inputs Level position f or Outputs Level position f or T elco T ransmits Level position f or T elco Receives A R E T 2 5 6 7[...]

Appendix — Ser ial Commands 83 AA - Auto Answer Enab le/ Disable T his command selects/reports the s etti ng of auto answer . ARGU MENT DET AILS Name T ype Size V alues Units Channel Channel 1 See Gr oup and Channels Group Group 1 17 (R) V alue Unsigned Integer 2 0 = Off 1 = On 2 = T ogg le (Null to query in te xt) BINARY FORM DET AILS COMMAND ID[...]

Appendix — Ser ial Commands 85 AEC - Acoustic Echo Canceller enab le/ disab le T his command selects/reports the s etti ng of Acoustic Echo Canceller . ARGU MENT DET AILS Name T ype Size V alues Units Channel Channel 1 See Group And Channels Group Group 1 3 (M) V alue Unsigned Integer 2 0 = Off 1 = On 2 = T ogg le(Null to query in te xt) BINARY F[...]

Appendix — Ser ial Commands 87 CALLDUR - Call Durati on T his command i ndicates how lon g a call has lasted. If no call is in session, this will report 0. At the time of call te rm inati on, th is command will automatically be sent out repor tin g the durati on. ARGU MENT DET AILS Name T ype Size V alues Units Channel Channel 1 See Group And Cha[...]

Appendix — Serial Commands 89 CAMPRESET - Camera Preset Ex ecutes a camera preset. The re is no query for th is command. ARGU MENT DET AILS Name T ype Size V alues Units V alue Unsigned Integer 4 1 - 10 BINARY FORM DET AILS COMMAND ID :5 1 NUMBER OF ARGUMENTS :1 ARGUMENT FORM : <V alue> TEXT FORM DET AILS COMMAND FORM : DEVICE CAMPRESET [V [...]

Appendix — Serial Commands 91 CAMSWITCHLAG - Camera Switch Time Lag T his command set the switch ti me lag for v oice tr acking. ARGU MENT DET AILS Name T ype Size V alues Units V alue Unsigned Float 4 0.00 - 5.00 S BINARY FORM DET AILS COMMAND ID :7 6 NUMBER OF ARGUMENTS :1 ARGUMENT FORM : <V alue> TEXT FORM DET AILS COMMAND FORM : DEVICE [...]

Appendix — Serial Commands 93 COUNTR Y - Country Selection T his command sets/reports the countr y f or compliance. ARGU MENT DET AILS Name T ype Size V alues Units V alue Unsigned Integer 4 1 = US / Canada 2 = Europe 3 = Me x ico 4 = A ustralia / New Zealand 5 = South Africa 6 = J apan 7 = Brazi l 8 = South Korea 9 = Chi na 10 = Sing apore 11 = [...]

Appendix — Serial Commands 95 DIAL - DTMF Dialing T his command d ials a DTMF sequence or repor ts back the last sequence dialed. ARGU MENT DET AILS Name T ype Size V alues Units Channel Channel 1 See Group and Channe ls Group Group 1 17 (R) Reserved 2 0 Number Stri ng 44 1 - 44 Chars of '0' - '9', 'A' - 'D&apos[...]

Appendix — Serial Commands 97 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix — Serial Commands 96 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 ENETDNX - Ethernet DNS Selection T his command selects/reports the us e of DNS of the Ethe rnet port on the unit. ARGU MENT DET AILS Name T ype Size V[...]

Appendix — Ser ial Commands 99 Appendix — Serial Commands 98 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 FLOW - Flo w Control T his command selects/reports the flo w control of the ser ial por t on the un it. Hardware f low contr ol is implemented usi ng[...]

Appendix — Serial Commands 101 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix — Serial Commands 100 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 LABEL - Label T his selects/reports the label of the specif ic channel or the unit. ARGU MENT DET AILS Name T ype Size V alues Units Channel Channel[...]

Appendix — Serial Commands 103 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix — Serial Commands 102 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 L VLREPORTEN - Lev el Report Enab le Enables leve l repor ti ng for the un it. ARGU MENT DET AILS Name T ype Size V alues Units V alue Unsigned Inte[...]

Appendix — Serial Commands 105 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix — Serial Commands 104 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 MUTE - Mute T his command selects/reports the s etti ng of mute on a channel. ARGU MENT DET AILS Name T ype Size V alues Units Channel Channel 1 (al[...]

Appendix — Serial Commands 107 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix — Serial Commands 106 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 PHONEBOOKCNT - Queries the Number of Entries in the Phonebook T his command que ries the number of entr ies in the Phonebook. Th is command is query[...]

Appendix — Serial Commands 109 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix — Serial Commands 108 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 RFFREQ - RF F requency Selecti on T his command sets/reports the frequency for the RF li nk to the Remote. The remote must be set to the same settin[...]

Appendix — Ser ial Commands 111 Appendix — Serial Commands 110 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 RINGERTEST - Audib le Ring Melody T est T his command plays the cur rent audible r in ger melody . T his command is e xecutable onl y . There is no[...]

Appendix — Ser ial Commands 113 SYSRESUL T - System Check Result T his command reports the results of the sys tem check. T his command is reportable only . It cannot be quer ied or set. ARGU MENT DET AILS Name T ype Siz e V alues System Check Hexadec imal Intege r 2 06 – Remote (not implemented) 05 – Network 04 – T elephone 03 – Speake r [...]

115 114 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 Appendix — Ser ial Commands UID - Unit ID T his command reports the unit ID. T his command is read-only . ARGU MENT DET AILS Name T ype Size V alues Units V alue Hexadec imal 4 (Sent with a Null, value retur ned in te xt) BINARY FORM DET AILS COMMAND ID :1 3 NUMBER OF ARG[...]

If you e xper ience problems with th is equipment, contact ClearOne Communicati ons, 1825 Research W ay , Salt Lake City , Utah 84119, or by phone at (800) 945-7730 for repair and war ranty inf ormati on. If the equipment is causing harm to the te lephone network, the telephone company may request you disconnect the equipment unti l the prob lem is[...]

119 T echnical Services Gr oup ~ 1-800-283-5936 (U SA) ~ 1-801-974-3760 118 Appendix — Compliance T elecommunications T erminal Equipment: 73/23/EEC "Lo w V olt age Directive (L VD)": IEC 60950-1: 2003 Safety of Inf ormati on T echnology Equipment, Including Electrical Business Equipment. Radio Equipment: EN 301 220-1 Electromagnetic co[...]

Appendix — Inde x 121 RA V Compon ents 35 Camer a Controls 42 presets 42 Line Input and Outpu t 38 equalizati on 39 preconf ig ured devices 38 volume 39 Loudspeake rs 36 ClearEffect 36 equalizati on 36 volume 36 Microphones 35 acoustic echo cancellation 35 ALC 35 noise cancellati on 35 volume 35 Mix er 37 Record and Playback 40 equalizati on 41 p[...]