C.Itoh EZ-1100 plus manual

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Table of contents for the manual

  • Page 1

    User’s Manual EZ-1000Plus P/N. 920-012411-03 Rev. A, 08.2009[...]

  • Page 2

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comp ly with the limits for a CLASS A digital devic e, pursuant to Part 15 of the FCC Rules. Th ese limits are designed to provide rea sonable protection against harmful interference when the equipm ent is operated in a commercial environment. This equip ment ge[...]

  • Page 3

    Safety Instructions Bitte die Sicherheitshinweise sorgfältig lese n und für später aufheben. 1. Die Geräte nicht der Feuch tigkeit aussetzen. 2. Bevor Sie die Geräte ans Stromnet z ansc hließen, verge wissern Sie Sich, dass die Spannung des Geräts mit der Netzspan nung übereinstimmt. 3. Nehmen Sie das Gerät bei Übersp annungen (Gewitter) [...]

  • Page 4

    Safety Instructions Please read the following instruction s seriously. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Disconnect the equipment from the volta ge of the power source to p revent possible transient over voltage damage. 4. Don’t pour [...]

  • Page 5

    1. BARCODE PRINTER ................................................................... 5 1-1. Printer Accessories ......................................................................................................... 5 1-2. General Specifications ....................................................................................................[...]

  • Page 6

    1. Barcode Printer 1-1. Printer Accessories After unpacking, please check the acce ssorie s that come with the packag e, and store appropriately.  Barcode printer  Power cord  Switching Power  USB Cable  Label  Ribbon  Empty Ribbon Roll  Quick Start Guide  CD (includes label editing software QLabel / Manual) 1-2. General [...]

  • Page 7

    1-D Bar codes: Code 39, Code 93, Code 128 (sub set A, B, C), UCC/EAN-128 K-Mart, UCC/EAN-128, UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer Bars, EAN 8 / 13 (add on 2 & 5), Codabar, Post NET, EAN 128, DUN 14, HIBC, MSI (1 Mod 10), Random Weight, Telepen, FIM, Chi na Postal Code, RPS 128 and GS1 DataBar Barcodes 2-D Bar c[...]

  • Page 8

    1-3. Communication Interface Parallel Interface Handshake : DSTB connects to the printer, BUSY conne cts to the host Interface cable : Parallel cable compatible to IBM PC Pin out : See below PIN NO. FUNCTION TRANSMITTER 1 2-9 10 11 12 13 14 15 16 17 18 19-30 31 32 33 34-35 36 /Strobe Data 0-7 /Acknowledge Busy /Paper empty /Select /Auto-Linefeed N/[...]

  • Page 9

    Internal Interface UART1 wafer Ethernet module N.C 1 1 N.C TXD 2 2 RXD RXD 3 3 TXD CTS 4 4 RTS GND 5 5 GND RTS 6 6 CTS E_MD 7 7 E_MD RTS 8 8 CTS E_RST 9 9 E_RST +5V 10 1 0 +5V GND 11 1 1 GND +5V 12 1 2 +5V UART2 wafer Expansion module +5V 1 1 +5V CTS 2 2 RTS TXD 3 3 RXD RTS 4 4 CTS RXD 5 5 TXD GND 6 6 GND EZ-1000Plus User’s Manu al 8[...]

  • Page 10

    1-4. Printer Parts 2 1 3 4 5 6 7 8 1. Cover Open Button 2. Top Cover 3. Label Roll Core 4. Ribbon Rewind Wh eel 5. Print Mechanism 6. Ribbon Rewind Shaft + Empty Ribbon Roll 7. Locking Tenon (left/right) 8. Front Cover Piece 2 1 3 4 5 1. LED Light (Ready) 2. LED Light (Status) 3. FEED Key 4. CF Card Slot Cover 5. Print Head Pressure Adjustment Scre[...]

  • Page 11

    4 5 1 3 2 1. Ribbon Supply Shaft 2. Label Guide 3. Platen Roller 4. Print Line Adjustment Gear 5. Label Sensor 1 2 5 4 6 7 3 1. Fan-Fold Label Insert 2. Power Switch 3. Ethernet Socket (Option) 4. USB Port 5. Parallel Port 6. Serial Port (RS-232) 7. Power Socket * The communication ports may vary depending on product types. EZ-1000Plus User’s Man[...]

  • Page 12

    2. Printer Installation This printer model has the following pri nt modes: Thermal Transfer (TT) When printing, ribbon must be installed to transfe r the print contents onto the media. Direct Thermal (DT) When printing, no ribbon is nece ssary; it only requires direct thermal media. Please check which print mode you will use an d then go into the S[...]

  • Page 13

    4. Feed the ribbon from the Ribbon Supply Shaft under the Print Head. 5. Wrap the ribbon around the Ribbon Shaft and stick the ribbon onto the Empty Ribbon Roll Core. 6. Firmly close the upper print mechanism. EZ-1000Plus User’s Manu al 12[...]

  • Page 14

    2-2. Label Installation 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2. Place the label roll onto the Label Roll Core. 3. Loosen and lift the upper print mechani sm by pressing the locking tenons. 4. Feed the label through the two Label Guides to the Tear-off Bar. 5. Align the label guides to the label edge. 6. Close the [...]

  • Page 15

    2-3. Label Roll Core Installation Instruction (A) 1” roll core installation (B) 1.5” roll core installation (C) 3” roll core installation EZ-1000Plus User’s Manu al 14[...]

  • Page 16

    2-4. Card / Hang tags Installation When installing cord tags, the tag hole must align with the sensor arrow (as indicated in figure ), then use the Label Guide to secure the tags. Tag hol e positi on Sensor Detection Position Sensor 2-5. PC Connection 1. Please make sure the printer is powered off. 2. Take the power cable, plug the cable sw itch to[...]

  • Page 17

    2-6. Driver Installation 1. Insert product CD to your computer’s CD Drive and find the "Windows Drives" folder. 2. Select the icon of driver file and click it to start the installation. 3. Follow the instruction on screen to keep the installation going. Then the Driver Wizard utility should run automatically. 4. Select "Install pri[...]

  • Page 18

    6. Select connection port. 7. Enter the printer name and set printer sharing option. 8. A description page of printer settings will be displayed after all settings are completed. 9. Check if all printer settings are correct and then press Finish to start copying driver files. 10. Wait for file copying finished and complete the installation. 11. Aft[...]

  • Page 19

    3. Accessory 3-1. Stripper Module Installation 1 Stripper Module 2 Screw (TAP 3*8) x 2pcs 【 Note1 】 Please power off the printer before installing t he stripper module. 【 Note2 】 Label liner thickness is recommended to be 0.06mm ± 10% with basic weight 65g/ ㎡ ± 6%. 【 Note3 】 The max width for stripper is 110mm 2 1 1. Open the top co[...]

  • Page 20

    5. Plug in the stripper connector onto the switchboard socket. (refer to the right figure) 【 Note 】 There are 2 sockets on the converting boards (one is f or stripper installation, and another one is for cutter), before plug the connector i nto socket, please check the pin first. 6. Place the left side of the stripper first, and then fit the ri[...]

  • Page 21

    10. Follow the direction as shown in figure to feed the liner across the stripper. 11. Close the upper print mechanism and the stripper. 12. Press the FEED key to adjust the position of label and complete the installation. EZ-1000Plus User’s Manu al 20[...]

  • Page 22

    3-2. Cutter Module Installation 1 Cutter Module 2 Screw (TAP 3*8) x 2pcs 2 1 【 Note1 】 Please power off the printer before installing the cutter module. 【 Note2 】 Do not cut self-adhesive labels! The traces of adhesive will pollute the rotary knife and impair safe operation! The service life of the cutter is 500,000 cuts with 160g/ ㎡ pape[...]

  • Page 23

    6. Place the left side of the stripper first, and then fit the right side. 7. Flip the cutter module downward to open the cutter. 8. Hold the cutter module and lock it with screws 9. After the screws are locked, flip close the cutter module. 10. Feed the label through the Label Guides. 11. Close the mechanism to complete the cutter module installat[...]

  • Page 24

    3-3. Ethernet Module Installation 1 Ethernet Cable 1.8M 2 Bracket 3 Ethernet module 4 Module Connection Wire 5 Bracket Screw*2 6 Secure Screw*1 【 Note 】 Please make sure that anti-static precautions are adopted during the installation. 12 3 5 6 4 1. Make sure the power is off and the power cable is unplugged. Place the printer onto a smooth sur[...]

  • Page 25

    7. Cut the ca ble tie on the Module Connection Wire. Then Plug the connector into the socket on Ethernet module. 【 Note 】 Please cut the cable tie carefully. Do not damage the Module Conn ection Wire. 8. Align the Ethernet mo dule to the Ethernet port and plug into it. 9. Thre ad the Module Connection Wire through the other connection wires on [...]

  • Page 26

    3-4. WLAN Module Installation 1 Ethernet Cable 1.8M 2 Secure Screw*1 3 Bracket Screw*2 4 Module Bracket 5 WLAN module 6 Module Connection Wire 7 WLAN Antenna 8 Nut (for Antenna) 9 Washer (for Antenna) 10 Fixture Plate 11 Antenna Bracket 1. Make sure the power is off and the power cable is unplugged. Place the printer onto a smooth surfa ce and flip[...]

  • Page 27

    7. Cut the ca ble tie on the Module Connection Wire. Then Plug the connector into the socket on WLAN module. 【 Note 】 Please cut the cable tie carefully. Do not damage the Module Conn ection Wire. 8. Align the WL AN module to the Ethernet port and plug into it. 9. Secu re the module onto the back plate. 10. Thread the Module Connection Wire thr[...]

  • Page 28

    13. Put the Fixture Plate first then the Washer and tighten the Nut to mount Antenna Connection Wire on the printer. 【 Note 】 It is suggested to tighten the Nut with long-nose pliers when m ounting the Antenna Connectio n Wi re. 14. Turn the Antenna accordin g to the direction as arrow showed to mount it on the Antenna Connection Wire. The angl[...]

  • Page 29

    3-5. CF Card Adapter Installation 1 CF Card Adapter (F ront) 2 CF Card Adapter (Ba ck) 【 Note 】 Please power off the printer before installing the CF Card Adapter. 2 1 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2. Take off the label roll core. 3. Open and remove the plastic cover from the inner base. 4. Check the co[...]

  • Page 30

    3-6. CF Card Instruction EZ-1000Plus series printe rs can read the CF Card after installed th e CF Card Adapter. If the built-in memory is insufficient for storin g label form ats, graphics or fonts, users can use CF Card as external memory to provide more memory sp ace. When using the CF card, please follow t he instruction as below: 1. Please pow[...]

  • Page 31

    4. Printer Setting 4-1. FEED Key After pressing the FEED key, printer will f eed the media (accordi ng to media type) to the specified stop position. When printing wi th c ontinuous media, pressing the FEED key will feed the media out to a certain length. When printing with labels, the printer will feed one lab el each time the FEED key is pressed.[...]

  • Page 32

    4-4. Self-Test page The Self-Test page helps user to figu re out whether the printer is operating norm ally. Below are some general descriptions about the content of Self-Test page: EZXXXX : VX.XXX Serial port :96,N,8,1 int-usb sw setting: ext-USB 1 DRAM installed Image buffer size : 1500K 000 FORM(S) IN MEMORY 000 GRAPHIC (S) IN MEMORY 000 FONT (S[...]

  • Page 33

    4-5. Error Messages LED Light Ready Status Beep Description Solution Red 4 beeps twice Print head is not firmly closed. Re-open the print head and make sure it closes tightly. Red (Flash) Red (Flash) None The temperature of print head is too high. Wait for the print head temperature drops to the normal temperature range, printer will go back to the[...]

  • Page 34

    5. Maintenance and Adjustment 5-1. Thermal Print Head Cleaning Unclear printouts may be cau s ed by dusty print head, ribbon stain or label liner glue. Therefore when printing, it’s necessary to keep the top cover closed. Also, check and prevent paper/lab el from being stained or dusty to ensure print quality and to prolong the print head life. P[...]

  • Page 35

    5-3. Print Line Adjustment To get better printing balance and quality, use print head adjusting gear to adjust the contacting surface between print head and label. 1. When turning print head adjusting gear counter-cl ockwise (as arrow 1 shows), print head would move in the direction where arrow A shows. 2. When turning print head adjusting gear clo[...]

  • Page 36

    5-5. Troubleshooting Problem Recommended Solution Power on the printer, but the LED does not light up ♦ Check the power connector LED light turns red (power/status) after printing stops ♦ Check for software setting or program command errors ♦ Replace with suitable label or ribbon ♦ Check if label or ribbon is a ll out ♦ Check if label is [...]

  • Page 37

    Appendix Certifications EZ-1000Plus User’s Manu al 36[...]

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    EZ-1000Plus User’s Manu al 37[...]

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    EZ-1000Plus User’s Manu al 38[...]

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    EZ-1000Plus User’s Manu al 39[...]

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    EZ-1000Plus User’s Manu al 40[...]

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    EZ-1000Plus User’s Manu al 41[...]

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    EZ-1000Plus User’s Manu al 42[...]