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Citizen CY manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Citizen CY, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen CY one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Citizen CY. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Citizen CY should contain:
- informations concerning technical data of Citizen CY
- name of the manufacturer and a year of construction of the Citizen CY item
- rules of operation, control and maintenance of the Citizen CY item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen CY alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen CY, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen CY.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen CY item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    D D i i g g i i t t a a l l P P h h o o t t o o P P r r i i n n t t e e r r User’s Manual CY Version 1.00[...]

  • Page 2

    1 ● Concerning Copyright The copyrights for this document are the pr operty of CITIZEN SYSTEMS JAPAN Co.,Ltd. Reproduction of any or all of th e contents of this document without consent of the com pan y is a violation of copyright law. Ho wever, one back-up copy may be made fo r non-commercial, personal purposes. Also, the contents of this docum[...]

  • Page 3

    2 Introduction Thank you for purchasing this device. This document explains the handling and operation required to use this printer. Please read this document well before use. Be sure to read “For Safe Operation” (Pg 2-4), and operate the printer correctly. F o r S a f e O p e r a t i o n ・ Be sure to read this docum e nt before use. After re[...]

  • Page 4

    3 WARNING ・ Use only with the designated voltage a nd frequency. Improper connecti on could cause electric shock or fire. ・ Avoid overst ressing outlet s and using ext ension cords . The outlet co uld overheat and cause a fire. ・ Do not damage, destr oy, bundle, or alter the po wer cord. Also, placing heavy objects on, pulling on, or bending [...]

  • Page 5

    4 CAUTION ・ Do not set the printer up in dusty or overly humid places. This could cause fire or elec tric shock, or damage the printer. ・ Do not set the printer up on an unstable surface. It could fall and cause injury to the user or others. ・ Do not allow foreign objects to enter the printer. They could cause electric shock, short circuit, o[...]

  • Page 6

    5 C a u t i o n s f o r S e t - u p ・ Prior to operation, read “For Safe Operation” carefully and observe the rules therein. ・ Use care when moving the printer. Never try carrying the printer alone. Dropping it could cause injury or damage to other property. ・ Do not use or store the printer near fire, excessive moisture, in direct sunlig[...]

  • Page 7

    6 R e g u l a t o r y c o m p l i a n c e s t a t e m e n t s American users FCC part 15 This equipment has been tested and found to comply wi th the limits for a Cl ass A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable prot ection agai nst harmful interference when the equipment is operated in [...]

  • Page 8

    7 Declaration of Conformity European users Hereby, CITIZEN SYSTEMS JAPAN Co.,Ltd., declares that this digital color printer is in compliance with the essential requirem ents and other relevant provisions of Direc tive 1999/5/EC.[...]

  • Page 9

    8 T a b l e o f C o n t e n t s Introduction ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2 For Safe Operation ・・・・・・・・・・・・・・・・・・・・・・・・・・ 2 Cautions for Set-up ・・・・・・・・・・・・・・・・・・・・・・・・・・ 5 Regulatory com[...]

  • Page 10

    9 S e t t i n g U p t h e P r i n t e r Checking the Contents Please check that the printer and all accessories are included in the package. When using, remove the packing material. Please keep the package box and packing material for transportation. ・ When removing the printer from its package, carrying it, or moving it, be sure to use care. Dro[...]

  • Page 11

    10 S e t t i n g U p t h e P r i n t e r Names of Components [Front of Unit] ・ Please be careful not to hurt yourself or damage anything on the edges of the printer. Ventilation USB port [Back of Unit] Ventilation [Side of Unit] Platen Roller Scrap Box Print Feed Out LED Power Plug Socket Open Lever Power Switch Thermal print head CAUTION[...]

  • Page 12

    11 S e t t i n g U p t h e P r i n t e r Connecting 1. Make sure that both the printer and computer power switches are set to the O FF position. 2. Plug the cord connector end into the printer Power Plug Socket. 3. Plug the cord into the wall outlet. 4. Connect the USB cable to the printer and the computer. 5. Turn on the power of the printer and t[...]

  • Page 13

    12 S e t t i n g U p t h e P r i n t e r Paper, Ribbon Type L (5x3.5), 2L (5x7) PC (6x4), A5 (6x8) Paper Width: 127mm Width: 152mm Ribbon Width: 134mm Width: 159mm ・ Set the paper and ribbon without putting them direc tly on the work surface. Any dust or dirt coul d get inside the printer and adversely affect the print quality. ・ With a new rol[...]

  • Page 14

    13 S e t t i n g U p t h e P r i n t e r Setting the Media 1. Release the Open Lever, and open the front cover. 2. Set the paper to the paper holder. When setting it, make sure there are no gaps between the paper and the holder. Make sure the pa per is not s ticking out. If the end of roll is uneven ( with paper sti cking out), rem ove it from the [...]

  • Page 15

    14 S e t t i n g U p t h e P r i n t e r 4. Remove a paper fixed tape, and Insert the paper. 5. Fit the paper to the proper position for each size. L size and 2L size correspond to the line of L, and PC size and A5 size correspond to the line of PC. 6. The blac k form is inserted under th e form guide. Insert the pa per in the direction of the arro[...]

  • Page 16

    15 S e t t i n g U p t h e P r i n t e r 7. Set the ribbon in to the printer. Unite and insert th e position of t he shape of a concave and conve x form of an attachment and a holder. Turn the take-up side of the ribbon in the direction indicated by the arrow to take up slack. Ribbon winding direction 8. Close the front cover. When the front co ver[...]

  • Page 17

    16 S e t t i n g U p t h e P r i n t e r Setting the Scrap Box Setting the Paper Tray 1. Attach the Paper Tray to the Scrap Box. ※ The tray can hold about 50 photos, but please remove them frequently. ・ Use with sizes other than L or PC, or allowing too many photos to accum ulate could cause problems. Moreover, there is a possibility that a pap[...]

  • Page 18

    17 Trouble-shooting Error Displays The flashing LED indicates the printer status LED display Status Power Ribbon Paper Error Solution Paper End *1 ● Put in a new roll of paper Ribbon End *1 ● Put in a new roll of ribbon Door is Open (No paper) ● Set the paper properly and close the front cover Door is Open ● Close the front cover Paper Erro[...]

  • Page 19

    18 Trouble-shooting Solving Media Errors 1. Release the Open Lever, and open the front cover. 2. Remove the ribbon. a. If the paper is jamm ed: 1. Pull out any paper remaining in t he printer, and cut off any wrinkled or parti ally printed areas evenly with scissors. Printing over an already printed area will cause th e ribbon to stick, and the pap[...]

  • Page 20

    19 Trouble-shooting b. If the ribbon is cut: 1. Remove any ribbon rem aining in the printer. 2. Remove any incom plete prints. If the next image is printed over the previous im age, the ribbon may stick, and it m ay cause the paper to jam. 3. Reattach the ribbon with cellophane (or similar) tape. 4. Set the ribbon into the printer. 5. Rotate the ta[...]

  • Page 21

    20 Trouble-shooting c. If the printer is stopped in the middle of cutting: 1. Turn the power back ON. Free the jamm ed paper, and return the cutter blade to its ready position. 2. Remove any partially printed m aterial from inside the printer. Then follow the methods as for setting the m edia (P.13). d. If power is cut during printing: * If the pow[...]

  • Page 22

    21 Cleaning Platen Roller If there is an indent on the pictures at a regular i nterval, or if the ba ck of the picture (white s ide) is dirty, clean the platen roller. There may be dust, grim e, adhesives, etc. from the ribbon or paper on the platen roller. 1. Prepare a piece of gauze or other soft cloth soaked in ethyl alcohol. Benzenes or thinner[...]

  • Page 23

    22 S p e c i f i c a t i o n s Model JR10-M01 Manufacturer CITIZEN SYSTEMS JAPAN CO., LTD. Print type Thermal dye sublimation transfer Print mode High-speed mode High quality mode Resolution 300 x 300dpi 300 x 600dpi L (5x3.5) 89 x 127mm PC (6x4) 101 x 152mm 2L (5x7) 127 x 178mm Print size A5 (6x8) 152 x 203mm L (5x3.5) 700 sheets PC (6x4) 700 shee[...]

  • Page 24

    23 Information on servicing the printer For information on use and repair service of the units, please contact your sales agent. Citizen Systems Japan Co., Ltd. http://www.citizen-systems.co.jp 6-1-12, Tanashi-cho, Nishi-Tokyo-shi Tokyo, 188-8511. Japan Tel: +81 (0) 424 68 4608 CITIZEN is a registered trademark of Citizen Holdings Co., Japan.[...]